Wayne and Rob discuss the importance of scheduling and offer some tips and tricks. Follow Bona US Professional online: Website: https://www1.bona.com/en-us/professional/ Subscribe on YouTube: https://www.youtube.com/BonaProfessional Facebook: https://www.facebook.com/bonauspro/ Instagram: https://www.instagram.com/bonapro.us/
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Hello.
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Welcome to another
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episode of On the Floor
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with Wayne and Rob.
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I’m Wayne Highlander with Bona Adhesives.
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How are we doing, Rob?
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I'm doing great, thank you.
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Good to see you there.
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Got the leg?
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Yep.
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Well,
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I guess the audience
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can see your American flag,
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but I can see it.
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I get
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I guess the audience can see
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your American flag behind you,
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but I can see it.
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Yeah.
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Looks good.
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Yep.
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Really?
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You know.
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I was.
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Ken.
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Wow. Well.
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Well,
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first clue was last week
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when you said you've been in the industry
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50 years. Well.
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That might be a clue that you're up there
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a little bit.
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But as
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well, you are immature.
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It's a big.
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You know,
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it's funny
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that you said
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you had cataract surgery
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because as we were, you know, this year
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before the show started, I was looking at
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I was thinking to myself,
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your eyes look more blue
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than they normally do.
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No, no, no.
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Yeah.
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In fact, I wrote a poem about it
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that your blue eyes
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with eyes so blue,
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like the oceans tees,
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they sparkled in shimmer,
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bringing laughter with ease.
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One day in the park.
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Or what I say is I sparkled so bright
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because sheer delight, birds
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perched nearby,
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squinting in shock, thinking
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who turn on the blue eyed clock.
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A squirrel bewildered,
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try to take flight,
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chased by the gaze that beamed so bright
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it darted in dash, thinking, boy,
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not today, I'll stick to acorns.
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Those brown things are safer, I say.
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And then there was Tim
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who couldn't help but stare.
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Rob, your eyes are bluer
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than the sky on a dare.
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Are they printed by Picasso
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or dipped in the sea?
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Or did you just find a big
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vat of blueberry tea?
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Rob chuckled aloud
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with a wink and a grin.
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My eyes are just blue.
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There's no tree.
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There's no trick, just good skin.
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But folks in the town,
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they simply dubbed
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him the blue eyed wonder.
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With laughter, they rubbed.
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So if you see Rob in his blue eyed glory.
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Just. No.
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A sad tale.
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Not a sad kind of story.
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For his eyes made me blue.
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Like the oceans hue.
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But it's his charm
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and his wit that shine through to.
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That's what you go.
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I can just write.
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I didn't know I was a poet.
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Just.
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he had to think about it.
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You're kidding me.
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No.
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What?
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Are you serious?
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Well, isn't that.
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Okay.
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Well, I wouldn't
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want to write another part.
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Of the life.
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Okay.
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There you go.
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There you go.
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That's funny.
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It's amazing
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how it just comes to me.
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Yeah.
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All right.
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Today
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we are going to talk about scheduling.
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Gosh.
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What?
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I'm sorry.
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My apologies.
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Okay.
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Yeah, that's good.
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Okay.
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Yeah.
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What do they give you, Anastasia?
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In the eyes.
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Well, you're not out.
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Okay.
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Okay, look.
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Okay.
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Yeah.
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Yeah.
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To hold your hand
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still.
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Yeah.
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No kidding.
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Wow.
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Thank gosh.
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The.
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No.
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In fact,
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they gave you gold
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and asked me why you were out.
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Should have.
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They should combine them.
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Yeah, yeah.
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Yeah.
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Take care of your eyes in your
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at the same time.
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They should.
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They should network
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cataract gums and colonoscopy.
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Guys.
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No.
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Wow.
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Grab
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them.
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Can't imagine that.
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The Civil War days.
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What did they do? You know what I mean?
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They get in there with a
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with a pair of pliers and a hammer.
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So do you see any better?
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well, they just happened.
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Okay.
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Yeah. People.
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Yeah.
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Yeah, Well,
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it must be.
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Yeah.
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Yeah.
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That's too bad.
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Well, at least you got it behind you.
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Yeah,
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well,
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you only got one of them done.
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That's smart.
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Yeah.
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Well, surgeries have never worked on me,
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so I probably won't get mine done.
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Although I do hear that
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I have small a little bit of cataract,
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but not a big deal.
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Yeah.
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Cool.
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right.
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We're talking about.
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Scheduling.
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I mean, if you.
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One of the hardest parts of this,
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this whole business
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is scheduling the jobs.
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And is there nothing worse?
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Anything worse than when you got,
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you know,
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you got the war board in your office,
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You know, you got.
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All right, we're doing this job
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from here to here.
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This won't start here. It go to there.
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This one here, Over here.
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I got this guy going here.
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You got it all lined up.
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And then somebody calls
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the last bit and says, Hey, yeah, we.
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We're not going to be ready for you.
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It's a horrible feeling, man.
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I mean, you got to scramble. Right.
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So I think that's one of the toughest
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things about being in. Business is.
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The scheduling.
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You know,
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and and I know a lot of people are
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we're all the same way.
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I mean, once you commit to somebody,
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you don't want to have
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to put those guys off.
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You don't have to say
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we're not going to be ready.
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It just feels unprofessional,
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no matter
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how good the excuses or
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the reasoning behind it.
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It just feels like
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you let somebody down on you.
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The first part of the job is,
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is you starting off on the wrong foot
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and it just kind of gives
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you a bad taste in your mouth.
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And then
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especially when you're telling someone,
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you can see their eyes kind of roll
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like, Yeah, here we go again.
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Yeah, yeah, exactly.
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Yeah, yeah.
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And I think there's too.
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Yeah, Well,
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yeah.
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I'm so sensitive that as soon as a just
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a heartbeat
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away from them giving me that look, I'm.
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I'm mad. So.
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So I thought we would talk about that.
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How, how to.
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How to maybe
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get your clients not to do that to you,
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number one.
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And then
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maybe how you can defend against it.
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And I'll tell you something,
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and I know it's a mistake
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I made for a long time.
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For a long time,
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because I feel like I don't need
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the money, you know, whatever, you know.
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But it's not about that.
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Get the deposit went.
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Once you get the deposit in there
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on the on, you know, that's a commitment.
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But if there's no deposit.
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Well you know. Something else came up.
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Whatever you're not as committed to, but
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it is so important to get a deposit.
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I think just for that reason alone.
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It's not that, you know. Yes.
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It's the covers of material
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and all that kind of stuff.
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But for the longest time, I'd say,
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you know, on the contract,
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you know, after we deliver the would,
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you know,
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get so much of the money
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and then after
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we install so much and blah, blah, blah,
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but I wouldn't really get a deposit
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a lot of times
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to just to hold the job and,
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and we
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honestly didn't have
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a whole lot of problem
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with scheduling or whatever. I mean,
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there's only once, one time in my life
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that really makes me mad
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when I think about it,
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because a guy got me twice.
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And but other than that,
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we didn't have a lot of problems with it.
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But I, I did not
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for the longest time
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take a deposit to hold the job.
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And I think that is the one key thing
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you can do
293
00:11:52,945 --> 00:11:55,715
to stop these guys from from the clients
294
00:11:55,715 --> 00:11:57,283
and what have you, from changing
295
00:11:57,283 --> 00:12:00,286
your schedule around
296
00:12:16,669 --> 00:12:19,672
the.
297
00:12:26,378 --> 00:12:28,280
Yeah,
298
00:12:28,280 --> 00:12:31,283
yeah, I do.
299
00:12:37,490 --> 00:12:38,891
Yeah,
300
00:12:38,891 --> 00:12:41,861
yeah, yeah.
301
00:12:51,070 --> 00:12:53,572
That.
302
00:12:53,572 --> 00:12:56,542
Yeah.
303
00:13:00,079 --> 00:13:01,647
I think the best
304
00:13:01,647 --> 00:13:02,815
two pieces of advice
305
00:13:02,815 --> 00:13:05,818
I got that made the most sense to me
306
00:13:06,118 --> 00:13:06,719
and I came to
307
00:13:06,719 --> 00:13:09,722
the ladies name in our industry.
308
00:13:10,022 --> 00:13:11,457
I went to see it was Chris Coats.
309
00:13:11,457 --> 00:13:12,424
I mean, I know Chris Coats,
310
00:13:12,424 --> 00:13:14,093
but I don't know if it was her or not,
311
00:13:14,093 --> 00:13:17,062
but it was some some lady said,
312
00:13:17,696 --> 00:13:18,531
well,
313
00:13:18,531 --> 00:13:19,665
they talked about contracts,
314
00:13:19,665 --> 00:13:21,100
you know, Do you need a contract?
315
00:13:21,100 --> 00:13:21,534
By the way,
316
00:13:21,534 --> 00:13:22,701
a lot of people are
317
00:13:22,701 --> 00:13:24,637
asking me for my contract.
318
00:13:24,637 --> 00:13:25,971
And we did that one episode on
319
00:13:25,971 --> 00:13:27,706
a contract, if you want it,
320
00:13:27,706 --> 00:13:28,707
if you still would
321
00:13:28,707 --> 00:13:29,742
like to have a look at it,
322
00:13:29,742 --> 00:13:31,377
I can send you a copy of it.
323
00:13:31,377 --> 00:13:34,713
Wayne That Highlander had Voter.com, HGH,
324
00:13:34,847 --> 00:13:37,283
Lambda. R. Mort, have you send it out?
325
00:13:37,283 --> 00:13:37,550
Yeah.
326
00:13:37,550 --> 00:13:38,050
It's amazing
327
00:13:38,050 --> 00:13:39,718
how many I've sent out
328
00:13:39,718 --> 00:13:41,120
and happy to do it.
329
00:13:41,120 --> 00:13:42,588
But the one
330
00:13:42,588 --> 00:13:43,522
the one thing she said
331
00:13:43,522 --> 00:13:45,858
that was so smart to me was
332
00:13:45,858 --> 00:13:48,694
handshakes are great for introductions.
333
00:13:48,694 --> 00:13:50,863
After that, I want a contract.
334
00:13:50,863 --> 00:13:53,165
Yeah, that is so smart.
335
00:13:53,165 --> 00:13:54,366
That.
336
00:13:54,366 --> 00:13:56,836
And I think taking deposits
337
00:13:56,836 --> 00:13:59,672
for to hold the job and I didn't do it.
338
00:13:59,672 --> 00:14:00,339
I've tried to do like,
339
00:14:00,339 --> 00:14:01,574
I haven't done anything yet,
340
00:14:01,574 --> 00:14:03,075
so I'm asking this guy for money
341
00:14:03,075 --> 00:14:03,742
and I haven't really
342
00:14:03,742 --> 00:14:04,810
even done anything yet.
343
00:14:04,810 --> 00:14:06,278
But it shows a commitment.
344
00:14:06,278 --> 00:14:06,779
That, hey.
345
00:14:06,779 --> 00:14:08,047
They have skin in the game too,
346
00:14:08,047 --> 00:14:08,848
that you know what I mean?
347
00:14:08,848 --> 00:14:11,050
So I it was a mistake of. Me.
348
00:14:12,685 --> 00:14:14,420
For years not to do that.
349
00:14:14,420 --> 00:14:17,423
So I think that's the probably the best
350
00:14:18,057 --> 00:14:19,558
I think that's number one.
351
00:14:19,558 --> 00:14:20,259
Your defense
352
00:14:20,259 --> 00:14:22,061
against your scheduling changing
353
00:14:22,061 --> 00:14:24,430
and something moving around.
354
00:14:24,430 --> 00:14:25,364
Second thing I learned is
355
00:14:25,364 --> 00:14:26,665
that contractors are not good
356
00:14:26,665 --> 00:14:29,001
at communicating general contractors.
357
00:14:29,001 --> 00:14:30,469
If you weren't in front of yourself,
358
00:14:30,469 --> 00:14:32,037
if a general contractor is on the job,
359
00:14:32,037 --> 00:14:32,905
he's got a lot of different things
360
00:14:32,905 --> 00:14:33,973
going on.
361
00:14:33,973 --> 00:14:36,041
I've come to realize
362
00:14:36,041 --> 00:14:37,276
they aren't good at communicating.
363
00:14:37,276 --> 00:14:39,111
I have to be proactive and communicate,
364
00:14:39,111 --> 00:14:40,779
reach out to them,
365
00:14:40,779 --> 00:14:42,381
and oftentimes I'll ask them, Hey,
366
00:14:42,381 --> 00:14:42,781
how many,
367
00:14:42,781 --> 00:14:43,916
you know, how often is too much
368
00:14:43,916 --> 00:14:44,884
for me to reach out to you?
369
00:14:44,884 --> 00:14:45,150
You know,
370
00:14:45,150 --> 00:14:45,951
I usually reach out
371
00:14:45,951 --> 00:14:47,253
a couple weeks ahead of time, you know?
372
00:14:47,253 --> 00:14:48,354
Yeah, that's great.
373
00:14:48,354 --> 00:14:49,054
You know, or
374
00:14:49,054 --> 00:14:50,689
we've got really good contractors
375
00:14:50,689 --> 00:14:52,024
you work with all the time.
376
00:14:52,024 --> 00:14:53,025
They feel the value
377
00:14:53,025 --> 00:14:54,293
of having you on the job
378
00:14:54,293 --> 00:14:55,394
on one of their subs,
379
00:14:55,394 --> 00:14:56,328
and they're very good
380
00:14:56,328 --> 00:14:57,563
at communicating and scheduling
381
00:14:57,563 --> 00:14:58,631
and what have you.
382
00:14:58,631 --> 00:15:01,600
But I stopped a long time ago
383
00:15:01,600 --> 00:15:02,368
taking it for granted
384
00:15:02,368 --> 00:15:03,068
and someone says
385
00:15:03,068 --> 00:15:03,836
they're going to someone's
386
00:15:03,836 --> 00:15:04,603
going to do something
387
00:15:04,603 --> 00:15:06,105
that they say they're going to do.
388
00:15:06,105 --> 00:15:07,239
You do feel like you have
389
00:15:07,239 --> 00:15:09,041
to kind of babysit a lot.
390
00:15:09,041 --> 00:15:10,709
So I think that's the next
391
00:15:10,709 --> 00:15:12,444
next thing in line that you can
392
00:15:12,444 --> 00:15:13,445
you can do is over,
393
00:15:13,445 --> 00:15:14,914
maybe overcommunicate
394
00:15:14,914 --> 00:15:15,814
to make sure
395
00:15:15,814 --> 00:15:16,882
that the people are on schedule,
396
00:15:16,882 --> 00:15:17,850
like they say they're going to be.
397
00:15:25,891 --> 00:15:28,894
Yeah,
398
00:15:31,230 --> 00:15:34,233
yeah.
399
00:16:04,997 --> 00:16:08,000
Yeah,
400
00:16:14,340 --> 00:16:17,343
yeah, yeah, yeah,
401
00:16:18,577 --> 00:16:20,145
yeah,
402
00:16:20,145 --> 00:16:21,914
yeah,
403
00:16:21,914 --> 00:16:24,917
yeah,
404
00:16:36,628 --> 00:16:39,631
yeah, yeah.
405
00:16:43,969 --> 00:16:46,972
Yep,
406
00:17:04,289 --> 00:17:07,292
yeah,
407
00:17:07,793 --> 00:17:10,796
yeah.
408
00:17:10,896 --> 00:17:11,630
New chapter.
409
00:17:11,630 --> 00:17:14,633
Yeah,
410
00:17:36,755 --> 00:17:39,024
yeah
411
00:17:39,024 --> 00:17:42,027
yep, yep.
412
00:17:53,305 --> 00:17:53,906
I love Lucy.
413
00:17:53,906 --> 00:17:56,909
Yeah, yeah.
414
00:17:58,010 --> 00:18:00,079
I know exactly what you're talking about.
415
00:18:00,079 --> 00:18:02,281
Yes, yes. Let's do.
416
00:18:02,281 --> 00:18:02,815
That.
417
00:18:02,815 --> 00:18:04,983
Yeah, she starts, she starts down.
418
00:18:04,983 --> 00:18:06,351
She can't keep up with.
419
00:18:06,351 --> 00:18:08,454
Yeah,
420
00:18:08,454 --> 00:18:10,622
yeah, yeah,
421
00:18:10,622 --> 00:18:13,625
yeah,
422
00:18:22,101 --> 00:18:23,168
yeah.
423
00:18:23,168 --> 00:18:26,171
424
00:18:26,271 --> 00:18:28,006
Then
425
00:18:28,006 --> 00:18:31,009
he,
426
00:18:32,845 --> 00:18:35,848
Yeah.
427
00:18:37,649 --> 00:18:39,084
Well I've learned
428
00:18:39,084 --> 00:18:42,087
not to write and pen to write.
429
00:18:42,754 --> 00:18:45,390
And then also when we were like bogged
430
00:18:45,390 --> 00:18:46,792
and slammed or whatever and you know,
431
00:18:46,792 --> 00:18:47,226
we just, you know,
432
00:18:47,226 --> 00:18:48,627
we're so swamped and everything
433
00:18:48,627 --> 00:18:49,962
and a really good job
434
00:18:49,962 --> 00:18:51,363
would come up at that point.
435
00:18:51,363 --> 00:18:52,197
I would go to my brother's
436
00:18:52,197 --> 00:18:53,632
go, Hey, guys, look,
437
00:18:53,632 --> 00:18:53,866
here's
438
00:18:53,866 --> 00:18:55,567
where we're at, here's on the schedule.
439
00:18:55,567 --> 00:18:57,236
But this job came up,
440
00:18:57,236 --> 00:18:58,303
so we'll probably have
441
00:18:58,303 --> 00:18:59,304
to put this one in here.
442
00:18:59,304 --> 00:19:00,472
And that means maybe we get to work
443
00:19:00,472 --> 00:19:01,073
this area.
444
00:19:01,073 --> 00:19:01,974
Well, blah, blah.
445
00:19:01,974 --> 00:19:03,175
And what do you guys think?
446
00:19:04,276 --> 00:19:05,277
So we would all have,
447
00:19:05,277 --> 00:19:06,912
you know, ownership of it.
448
00:19:06,912 --> 00:19:07,446
And they go,
449
00:19:07,446 --> 00:19:09,081
I don't know, I'd have some time off.
450
00:19:09,081 --> 00:19:10,415
So then I go,
451
00:19:10,415 --> 00:19:13,418
well, so you know, this client,
452
00:19:13,719 --> 00:19:14,286
blah, blah, blah.
453
00:19:14,286 --> 00:19:15,787
This is like, yeah,
454
00:19:15,787 --> 00:19:17,022
we're we're going to do the job.
455
00:19:17,022 --> 00:19:20,159
I just wanted to see if you guys are
456
00:19:20,792 --> 00:19:21,493
on the same page.
457
00:19:21,493 --> 00:19:22,461
But just to let you know,
458
00:19:22,461 --> 00:19:24,563
we are doing the job.
459
00:19:24,563 --> 00:19:27,533
Of
460
00:20:12,344 --> 00:20:15,347
yeah,
461
00:20:18,817 --> 00:20:21,053
yeah,
462
00:20:21,053 --> 00:20:24,022
yeah,
463
00:20:24,623 --> 00:20:27,593
yeah,
464
00:20:38,103 --> 00:20:41,106
yeah,
465
00:20:46,912 --> 00:20:49,281
yeah,
466
00:20:49,281 --> 00:20:52,251
yeah.
467
00:20:55,120 --> 00:20:58,123
Wow.
468
00:20:59,391 --> 00:21:00,425
Nice.
469
00:21:00,425 --> 00:21:03,662
Yep, yep, yep, yep,
470
00:21:04,863 --> 00:21:07,866
yep.
471
00:21:09,167 --> 00:21:12,170
Now I'm in,
472
00:21:12,871 --> 00:21:15,107
One thing
473
00:21:15,107 --> 00:21:16,908
Now, since the cell phones are out,
474
00:21:16,908 --> 00:21:18,944
you know, you didn't have it years ago.
475
00:21:18,944 --> 00:21:20,412
It's so easy now.
476
00:21:20,412 --> 00:21:21,813
The calendar on the cell
477
00:21:21,813 --> 00:21:23,815
phone is one of the most important
478
00:21:23,815 --> 00:21:25,384
parts of that. Phone is.
479
00:21:25,384 --> 00:21:26,151
A life saver.
480
00:21:26,151 --> 00:21:28,720
I mean, I live by my calendar.
481
00:21:28,720 --> 00:21:31,823
And now when the job goes on the
482
00:21:31,823 --> 00:21:32,691
on the board,
483
00:21:32,691 --> 00:21:35,093
very easy to put it in your ear.
484
00:21:35,093 --> 00:21:37,362
Your What's it called on
485
00:21:38,930 --> 00:21:39,931
your phone?
486
00:21:39,931 --> 00:21:41,466
Sorry, just got a message. Come up.
487
00:21:41,466 --> 00:21:44,403
Put on your phone two weeks prior to that
488
00:21:44,403 --> 00:21:45,203
to call again.
489
00:21:45,203 --> 00:21:46,805
So two weeks ahead of time,
490
00:21:46,805 --> 00:21:48,073
call this number,
491
00:21:48,073 --> 00:21:49,441
make sure they're on schedule,
492
00:21:49,441 --> 00:21:50,509
blah, blah, blah, blah, blah.
493
00:21:50,509 --> 00:21:51,643
So I'll just give them more.
494
00:21:51,643 --> 00:21:52,778
You don't mean but if you put it on your.
495
00:21:52,778 --> 00:21:53,612
Calendar.
496
00:21:53,612 --> 00:21:55,280
As like a routine thing,
497
00:21:55,280 --> 00:21:56,615
the job starts here
498
00:21:56,615 --> 00:21:57,582
two weeks before that.
499
00:21:57,582 --> 00:21:58,617
But I get a reminder.
500
00:21:58,617 --> 00:22:00,886
Come up in and there I go.
501
00:22:00,886 --> 00:22:03,889
So
502
00:22:06,091 --> 00:22:09,061
yep, yep,
503
00:22:09,861 --> 00:22:11,229
yep,
504
00:22:11,229 --> 00:22:14,232
yep,
505
00:22:15,300 --> 00:22:18,303
yeah.
506
00:22:26,511 --> 00:22:29,514
Yeah.
507
00:22:30,248 --> 00:22:31,316
I'll tell you something else
508
00:22:31,316 --> 00:22:32,951
that you know, especially
509
00:22:32,951 --> 00:22:34,119
when you're doing big jobs
510
00:22:34,119 --> 00:22:35,821
and big, big, big projects
511
00:22:35,821 --> 00:22:36,221
and when you haven't,
512
00:22:36,221 --> 00:22:37,389
there's a lot of money involved,
513
00:22:37,389 --> 00:22:38,290
what have you?
514
00:22:38,290 --> 00:22:39,291
Putting a cancellation
515
00:22:39,291 --> 00:22:42,427
clause in the contract is important.
516
00:22:42,961 --> 00:22:45,430
You know where that outlines the notice
517
00:22:45,430 --> 00:22:46,998
that requires,
518
00:22:46,998 --> 00:22:48,500
you know, any fees that can be
519
00:22:48,500 --> 00:22:49,468
that will be incurred in
520
00:22:49,468 --> 00:22:51,670
the projects is terminated early,
521
00:22:51,670 --> 00:22:53,171
if you know what I mean.
522
00:22:53,171 --> 00:22:54,339
Just put something in there
523
00:22:54,339 --> 00:22:56,575
that that covers yourself in that
524
00:22:56,575 --> 00:22:57,342
you may have ordered.
525
00:22:57,342 --> 00:22:58,577
Material, you.
526
00:22:58,577 --> 00:22:59,277
May have,
527
00:22:59,277 --> 00:23:00,746
you know, done all those type of things.
528
00:23:00,746 --> 00:23:01,913
So putting that
529
00:23:01,913 --> 00:23:03,348
putting a clause in the contract,
530
00:23:03,348 --> 00:23:06,351
I think to me is and especially now
531
00:23:06,885 --> 00:23:08,820
that's a different kettle of fish, but.
532
00:23:08,820 --> 00:23:09,621
Not. A big job.
533
00:23:09,621 --> 00:23:10,122
Especially
534
00:23:10,122 --> 00:23:12,524
I will get my material money up front.
535
00:23:12,524 --> 00:23:13,658
I do that.
536
00:23:13,658 --> 00:23:16,395
I think that's important. So
537
00:23:25,904 --> 00:23:28,907
yeah,
538
00:23:35,814 --> 00:23:38,817
yeah,
539
00:23:46,625 --> 00:23:49,628
the
540
00:23:50,128 --> 00:23:53,131
yeah,
541
00:23:55,467 --> 00:23:56,201
but.
542
00:23:56,201 --> 00:23:57,269
You know something?
543
00:23:57,269 --> 00:23:57,869
What I realize
544
00:23:57,869 --> 00:23:58,904
what the one guy I told you
545
00:23:58,904 --> 00:23:59,971
that the one guy sticks out
546
00:23:59,971 --> 00:24:01,673
that I was mad at, that he's really
547
00:24:01,673 --> 00:24:02,507
the only guy who sticks out
548
00:24:02,507 --> 00:24:03,909
my whole career
549
00:24:03,909 --> 00:24:06,278
because he, he got us two weeks in a row.
550
00:24:06,278 --> 00:24:08,413
I just realize he's stupid,
551
00:24:08,413 --> 00:24:09,014
you know what I mean?
552
00:24:09,014 --> 00:24:09,815
And the end of the day
553
00:24:09,815 --> 00:24:12,617
that he didn't realize
554
00:24:12,617 --> 00:24:15,987
the impact of pushing his off a week.
555
00:24:16,388 --> 00:24:18,590
Like, All right, well. We we, we.
556
00:24:18,590 --> 00:24:19,758
Blocked you off in time.
557
00:24:19,758 --> 00:24:21,126
I can't you telling me on a
558
00:24:21,126 --> 00:24:22,594
on a Sunday night.
559
00:24:22,594 --> 00:24:24,095
That. You're not ready.
560
00:24:24,095 --> 00:24:24,262
I.
561
00:24:24,262 --> 00:24:26,364
Can't just pull the job out of my hat,
562
00:24:26,364 --> 00:24:26,598
you know,
563
00:24:26,598 --> 00:24:26,965
I mean,
564
00:24:26,965 --> 00:24:28,934
we were committed you for a week,
565
00:24:28,934 --> 00:24:30,769
so you got a sitting for a week.
566
00:24:30,769 --> 00:24:32,804
There's only 52 of those in the year.
567
00:24:32,804 --> 00:24:35,106
You know what I mean? That's.
568
00:24:35,106 --> 00:24:38,376
I don't think he grasped and understood
569
00:24:38,643 --> 00:24:41,046
the, you know, what he was doing to us
570
00:24:41,046 --> 00:24:41,613
when he did that.
571
00:24:41,613 --> 00:24:43,381
So maybe communicating
572
00:24:43,381 --> 00:24:44,349
a little bit more to that,
573
00:24:44,349 --> 00:24:46,718
you know, upfront, You know, listen,
574
00:24:46,718 --> 00:24:47,486
you know, if we
575
00:24:47,486 --> 00:24:48,987
if you pull us schedule or whatever
576
00:24:48,987 --> 00:24:50,255
and we're sitting,
577
00:24:50,255 --> 00:24:51,623
you know, time that we're not working.
578
00:24:51,623 --> 00:24:52,457
So it's really important
579
00:24:52,457 --> 00:24:54,659
that we communicate with each other.
580
00:24:54,659 --> 00:24:55,727
And the other thing too, is
581
00:24:56,962 --> 00:24:58,129
you can sometimes,
582
00:24:58,129 --> 00:24:59,764
you know, sometimes a job will come along
583
00:24:59,764 --> 00:25:02,467
that's like a pain in the butt job,
584
00:25:02,467 --> 00:25:04,002
like he got to replace three boards
585
00:25:04,002 --> 00:25:05,203
or do a repair or whatever it is.
586
00:25:05,203 --> 00:25:06,505
Not a lot of money in it,
587
00:25:06,505 --> 00:25:07,105
you know what I mean?
588
00:25:07,105 --> 00:25:07,706
It's not one
589
00:25:07,706 --> 00:25:10,709
that's here to be very excited about
590
00:25:10,842 --> 00:25:12,577
because you have to schedule it.
591
00:25:12,577 --> 00:25:13,378
And then where am I going to
592
00:25:13,378 --> 00:25:13,912
schedule this?
593
00:25:13,912 --> 00:25:15,680
It's just one more thing on the board.
594
00:25:15,680 --> 00:25:16,715
But if you're able to have
595
00:25:16,715 --> 00:25:17,549
some jobs like that
596
00:25:17,549 --> 00:25:19,251
that you can say, look,
597
00:25:19,251 --> 00:25:22,587
we'll do the job and it's $700.
598
00:25:23,188 --> 00:25:25,657
But if I schedule put on the schedule,
599
00:25:25,657 --> 00:25:26,558
I got to charge you more.
600
00:25:26,558 --> 00:25:28,527
But if I can fit you in where
601
00:25:28,527 --> 00:25:30,595
something opens up, would that work for.
602
00:25:30,595 --> 00:25:31,763
You and.
603
00:25:31,763 --> 00:25:32,030
Michael?
604
00:25:32,030 --> 00:25:33,598
Yeah, if I say $400
605
00:25:33,598 --> 00:25:35,133
and you can just call me in
606
00:25:35,133 --> 00:25:36,201
when you guys are ready
607
00:25:36,201 --> 00:25:37,636
and give me a day's notice,
608
00:25:37,636 --> 00:25:38,904
we can just move this out of here
609
00:25:38,904 --> 00:25:40,405
and we can go.
610
00:25:40,405 --> 00:25:41,673
Not a bad it's
611
00:25:41,673 --> 00:25:43,475
not a bad thing
612
00:25:43,475 --> 00:25:44,676
to arrange
613
00:25:44,676 --> 00:25:45,210
with somebody
614
00:25:45,210 --> 00:25:46,545
that you can have some of those jobs
615
00:25:46,545 --> 00:25:49,180
that can fill in the the empty slots.
616
00:25:50,181 --> 00:25:52,017
And we used to have what
617
00:25:52,017 --> 00:25:54,352
I used to call razzle dazzle jobs.
618
00:25:54,352 --> 00:25:55,987
But I notice towards the end of my career
619
00:25:55,987 --> 00:25:57,622
there was less and less of them.
620
00:25:57,622 --> 00:25:59,224
Those type of jobs were,
621
00:25:59,224 --> 00:26:00,992
hey, it's two bedrooms.
622
00:26:00,992 --> 00:26:02,861
We can knock this out real quick
623
00:26:02,861 --> 00:26:04,329
if we're between coats.
624
00:26:04,329 --> 00:26:04,829
I say we are.
625
00:26:04,829 --> 00:26:07,132
We got the schedule booked out.
626
00:26:07,132 --> 00:26:08,133
But this guy called
627
00:26:08,133 --> 00:26:09,067
and it's not far from where
628
00:26:09,067 --> 00:26:10,435
these other jobs are.
629
00:26:10,435 --> 00:26:12,070
So, hell, we could put a coat on.
630
00:26:12,070 --> 00:26:12,704
We go there.
631
00:26:12,704 --> 00:26:14,239
Not this out pretty easy,
632
00:26:14,239 --> 00:26:14,873
you know what I mean?
633
00:26:14,873 --> 00:26:17,242
And we got to work that into the schedule
634
00:26:17,242 --> 00:26:18,343
too.
635
00:26:18,343 --> 00:26:19,144
I don't know why,
636
00:26:19,144 --> 00:26:20,245
but towards year of my career,
637
00:26:20,245 --> 00:26:21,346
you seem like there were less
638
00:26:21,346 --> 00:26:23,214
and less of those type of jobs.
639
00:26:23,214 --> 00:26:24,783
But if you can have someone that.
640
00:26:24,783 --> 00:26:26,051
That you can communicate with
641
00:26:26,051 --> 00:26:26,918
and just say, listen, man,
642
00:26:26,918 --> 00:26:28,753
we can do it, charge you this.
643
00:26:28,753 --> 00:26:30,589
But if I had to put on a schedule,
644
00:26:30,589 --> 00:26:31,790
we have to plan around it.
645
00:26:31,790 --> 00:26:33,158
You know, I was going to charge you more.
646
00:26:33,158 --> 00:26:34,125
But if it just fits in,
647
00:26:34,125 --> 00:26:34,960
when it makes, you know,
648
00:26:34,960 --> 00:26:36,061
when we can just call you a day
649
00:26:36,061 --> 00:26:37,295
or two ahead of time.
650
00:26:37,295 --> 00:26:37,596
You know.
651
00:26:37,596 --> 00:26:38,897
Maybe that would be an option to
652
00:26:38,897 --> 00:26:40,432
to help you out in some of those cases.
653
00:26:42,233 --> 00:26:44,235
Yeah, yeah.
654
00:26:44,235 --> 00:26:46,738
Yeah,
655
00:26:46,738 --> 00:26:47,906
yeah. It's true.
656
00:26:47,906 --> 00:26:50,909
I told you, I got new grass from my boat.
657
00:26:53,211 --> 00:26:54,045
It's the most money
658
00:26:54,045 --> 00:26:55,280
I've ever spent for you.
659
00:26:55,280 --> 00:26:57,048
And I.
660
00:26:57,048 --> 00:27:00,051
I got a I got a bass pro card.
661
00:27:00,752 --> 00:27:01,052
Junior.
662
00:27:01,052 --> 00:27:04,055
Wouldn't see the impact of it yet.
663
00:27:04,389 --> 00:27:07,392
I'll tell you what he.
664
00:27:07,392 --> 00:27:09,327
You'd have to be in a submarine
665
00:27:09,327 --> 00:27:11,062
to be closer to those face than I am now.
666
00:27:11,062 --> 00:27:13,031
In my graphs,
667
00:27:13,031 --> 00:27:13,898
I am.
668
00:27:13,898 --> 00:27:15,834
They're pretty slick, man,
669
00:27:15,834 --> 00:27:17,435
but I got to break that.
670
00:27:17,435 --> 00:27:18,069
The duty.
671
00:27:18,069 --> 00:27:21,072
672
00:27:22,507 --> 00:27:23,041
Yeah.
673
00:27:23,041 --> 00:27:25,210
She's too smart for that.
674
00:27:25,210 --> 00:27:25,477
Yeah.
675
00:27:25,477 --> 00:27:27,112
You know something's up,
676
00:27:27,112 --> 00:27:28,847
you know, I know she don't care,
677
00:27:28,847 --> 00:27:30,949
but the guilt of it is killing me.
678
00:27:30,949 --> 00:27:33,952
How much I spent on them.
679
00:28:09,454 --> 00:28:12,457
Yeah,
680
00:28:13,291 --> 00:28:16,294
well,
681
00:28:36,247 --> 00:28:38,049
Yeah,
682
00:28:38,049 --> 00:28:41,052
Yeah.
683
00:29:18,423 --> 00:29:21,426
Okay.
684
00:29:25,663 --> 00:29:28,666
Wow.
685
00:29:29,033 --> 00:29:31,236
Wow.
686
00:29:31,236 --> 00:29:32,971
Yeah, right.
687
00:29:32,971 --> 00:29:33,338
Yeah. No.
688
00:29:35,006 --> 00:29:37,609
Yeah,
689
00:29:37,609 --> 00:29:40,278
yeah.
690
00:29:40,278 --> 00:29:43,281
Well,
691
00:29:48,286 --> 00:29:51,289
wow, wow.
692
00:29:52,524 --> 00:29:55,527
Yeah.
693
00:29:56,094 --> 00:29:59,097
Whole.
694
00:30:07,605 --> 00:30:10,608
Yeah,
695
00:30:14,479 --> 00:30:17,482
yeah.
696
00:30:18,917 --> 00:30:21,920
Well,
697
00:30:23,888 --> 00:30:26,891
that.
698
00:30:29,394 --> 00:30:32,397
Yeah,
699
00:30:44,108 --> 00:30:47,078
the.
700
00:30:56,354 --> 00:30:58,723
Yeah,
701
00:30:58,723 --> 00:31:01,726
yeah, yeah.
702
00:31:09,133 --> 00:31:12,136
Yeah,
703
00:31:12,337 --> 00:31:15,306
yeah, yeah,
704
00:31:15,306 --> 00:31:16,741
yeah.
705
00:31:16,741 --> 00:31:19,744
You know.
706
00:31:26,985 --> 00:31:28,820
Yeah,
707
00:31:28,820 --> 00:31:29,554
yeah.
708
00:31:29,554 --> 00:31:32,557
They stick with you,
709
00:31:33,224 --> 00:31:36,227
you know.
710
00:31:36,294 --> 00:31:38,229
I mean
711
00:31:38,229 --> 00:31:41,199
yeah, yeah, yeah,
712
00:31:49,340 --> 00:31:52,343
yeah, yes,
713
00:32:00,718 --> 00:32:03,721
yeah, yeah,
714
00:32:04,022 --> 00:32:07,025
yeah.
715
00:32:13,731 --> 00:32:15,800
I'd call them up
716
00:32:15,800 --> 00:32:16,134
to say,
717
00:32:16,134 --> 00:32:19,137
you know, I was thinking about this.
718
00:32:21,039 --> 00:32:24,042
You know, on a
719
00:32:24,442 --> 00:32:25,343
Yeah.
720
00:32:25,343 --> 00:32:28,346
Yeah.
721
00:32:31,849 --> 00:32:34,852
Dead
722
00:32:36,421 --> 00:32:38,856
o be Darn that.
723
00:32:38,856 --> 00:32:39,724
That's awful.
724
00:32:39,724 --> 00:32:42,727
Where you want.
725
00:32:45,964 --> 00:32:46,898
Yeah.
726
00:32:46,898 --> 00:32:49,000
You could visit them
727
00:32:49,000 --> 00:32:51,602
to say look
728
00:32:51,602 --> 00:32:54,605
you know, I'm not saying it's positive.
729
00:32:57,675 --> 00:33:00,345
Yeah. Yeah.
730
00:33:00,345 --> 00:33:01,713
Well it wouldn't fill it.
731
00:33:01,713 --> 00:33:04,716
Just kick them in the legs.
732
00:33:05,049 --> 00:33:07,118
I'll tell you the flip side of that is
733
00:33:07,118 --> 00:33:08,119
there are no better feeling
734
00:33:08,119 --> 00:33:09,754
when a contractor
735
00:33:09,754 --> 00:33:11,622
does that to your schedule.
736
00:33:11,622 --> 00:33:13,458
And. Say, man, I just.
737
00:33:13,458 --> 00:33:14,425
I can't have you.
738
00:33:14,425 --> 00:33:15,626
I just can't have you in there.
739
00:33:15,626 --> 00:33:16,894
We're behind or. Whatever.
740
00:33:16,894 --> 00:33:18,162
And he calls you up a few days later.
741
00:33:18,162 --> 00:33:19,597
Is it okay, we're ready now.
742
00:33:19,597 --> 00:33:22,400
I'm booked. But when?
743
00:33:22,400 --> 00:33:23,101
Next opening.
744
00:33:23,101 --> 00:33:25,136
That's got about two months.
745
00:33:25,136 --> 00:33:27,105
That was it. That was your time.
746
00:33:27,105 --> 00:33:28,072
Yeah. That's a good feeling.
747
00:33:28,072 --> 00:33:29,440
Especially you don't care about the guy.
748
00:33:29,440 --> 00:33:30,141
That's a good.
749
00:33:32,744 --> 00:33:33,745
All right.
750
00:33:33,745 --> 00:33:35,046
So what else?
751
00:33:35,046 --> 00:33:38,049
752
00:33:40,418 --> 00:33:41,152
yeah, kind.
753
00:33:41,152 --> 00:33:43,654
Of talked about that a little bit.
754
00:33:43,654 --> 00:33:45,757
regular communication.
755
00:33:45,757 --> 00:33:46,657
We talked about that.
756
00:33:46,657 --> 00:33:49,527
Deposits everything. You know what, Rob?
757
00:33:49,527 --> 00:33:52,530
I think we covered it.
758
00:33:52,764 --> 00:33:57,101
The one thing I will say,
759
00:33:57,101 --> 00:33:58,936
the only other thing I got is.
760
00:33:58,936 --> 00:33:59,837
And what is what Josh
761
00:33:59,837 --> 00:34:00,972
Hansman is doing right now.
762
00:34:00,972 --> 00:34:02,473
You lucky dog. You.
763
00:34:02,473 --> 00:34:04,208
He's getting ready for you.
764
00:34:04,208 --> 00:34:04,942
You're doing a bonus
765
00:34:04,942 --> 00:34:06,811
training there next week, right.
766
00:34:06,811 --> 00:34:08,312
Or something?
767
00:34:08,312 --> 00:34:10,248
I mean, you see what he's doing,
768
00:34:10,248 --> 00:34:12,683
the panels he's doing,
769
00:34:12,683 --> 00:34:15,686
he's doing some extraordinary stuff, man.
770
00:34:16,587 --> 00:34:17,622
Yeah, Yeah.
771
00:34:17,622 --> 00:34:19,123
I'm not telling you.
772
00:34:19,123 --> 00:34:20,391
I think you want to be at the right.
773
00:34:20,391 --> 00:34:21,726
So.
774
00:34:21,726 --> 00:34:22,794
But the reason I say
775
00:34:22,794 --> 00:34:25,897
that is because, see, I like his style.
776
00:34:25,897 --> 00:34:27,565
I he's not doing it because of this, but.
777
00:34:27,565 --> 00:34:30,334
But look, great.
778
00:34:30,334 --> 00:34:31,903
Okay, so we're dead in the water.
779
00:34:31,903 --> 00:34:32,703
We have three days.
780
00:34:32,703 --> 00:34:35,106
We can't get anything done.
781
00:34:35,106 --> 00:34:36,474
Let's learn Let's let's.
782
00:34:36,474 --> 00:34:37,241
Teach ourselves
783
00:34:37,241 --> 00:34:38,309
how to do a wrong pattern
784
00:34:38,309 --> 00:34:41,312
and make us a jig four sled
785
00:34:41,546 --> 00:34:42,814
with,
786
00:34:42,814 --> 00:34:45,183
you know, let's do a court hearing.
787
00:34:45,183 --> 00:34:46,951
Long panel and practice with that.
788
00:34:46,951 --> 00:34:47,952
Or you know what I mean?
789
00:34:47,952 --> 00:34:48,386
Or make.
790
00:34:48,386 --> 00:34:50,188
Mixed samples for the show room,
791
00:34:50,188 --> 00:34:52,623
cut them into little sample sessions.
792
00:34:52,623 --> 00:34:54,459
With all. Those interesting colors.
793
00:34:54,459 --> 00:34:55,326
Madeline.
794
00:34:55,326 --> 00:34:56,394
Madeline We had Madeline
795
00:34:56,394 --> 00:34:57,628
with our social media gal
796
00:34:58,729 --> 00:35:01,732
was on last week and she's fantastic.
797
00:35:01,866 --> 00:35:04,869
And as you know, she was saying how, how
798
00:35:05,636 --> 00:35:08,106
when people do videos of colors,
799
00:35:08,106 --> 00:35:09,540
how really those videos
800
00:35:09,540 --> 00:35:10,842
get a lot of likes and looks
801
00:35:10,842 --> 00:35:13,377
and whatever, I hate those video myself
802
00:35:13,377 --> 00:35:14,212
because it's for guys.
803
00:35:14,212 --> 00:35:14,679
Well, first of all,
804
00:35:14,679 --> 00:35:15,613
I hate to do examples.
805
00:35:15,613 --> 00:35:16,681
It's probably wildlife life
806
00:35:16,681 --> 00:35:17,315
doing samples
807
00:35:17,315 --> 00:35:19,050
all the time in colors and what have you,
808
00:35:19,050 --> 00:35:21,085
but the homeowners love them.
809
00:35:21,085 --> 00:35:22,720
So Megan Samples,
810
00:35:22,720 --> 00:35:24,722
maybe do some social media.
811
00:35:24,722 --> 00:35:26,424
Let's take advantage of this
812
00:35:26,424 --> 00:35:28,126
really good social media videos,
813
00:35:28,126 --> 00:35:30,027
do some samples, get them done,
814
00:35:30,027 --> 00:35:30,828
clean out the shop.
815
00:35:30,828 --> 00:35:32,230
You know, all the drills that we,
816
00:35:32,230 --> 00:35:35,233
you know, instead of just.
817
00:35:40,638 --> 00:35:41,372
It's an artwork.
818
00:35:41,372 --> 00:35:44,375
Now. Yeah.
819
00:35:44,609 --> 00:35:47,612
Yeah,
820
00:35:49,280 --> 00:35:52,283
yes,
821
00:35:56,554 --> 00:35:57,722
we did it.
822
00:35:57,722 --> 00:36:00,725
We
823
00:36:02,527 --> 00:36:05,496
we did it.
824
00:36:06,664 --> 00:36:07,165
Yeah, we
825
00:36:09,033 --> 00:36:10,034
we did it.
826
00:36:10,034 --> 00:36:10,835
Yeah we did it.
827
00:36:10,835 --> 00:36:12,136
With the refrigerators going to go
828
00:36:12,136 --> 00:36:13,838
where the stove is going to go.
829
00:36:13,838 --> 00:36:15,173
These guys are doing samples
830
00:36:15,173 --> 00:36:16,908
that are like Picasso.
831
00:36:16,908 --> 00:36:18,075
You know what I mean?
832
00:36:18,075 --> 00:36:19,277
My uncle got to put.
833
00:36:19,277 --> 00:36:21,245
His foot up so far up my butt.
834
00:36:21,245 --> 00:36:22,146
If he saw me going,
835
00:36:22,146 --> 00:36:23,581
What the hell are you doing?
836
00:36:23,581 --> 00:36:26,184
But they make great videos.
837
00:36:26,184 --> 00:36:27,251
Customers love to see it.
838
00:36:27,251 --> 00:36:28,686
It's a special touch
839
00:36:28,686 --> 00:36:31,689
and I like their style, man.
840
00:36:31,956 --> 00:36:34,959
All right, Rob.
841
00:36:57,982 --> 00:37:00,985
Wow.
842
00:37:10,895 --> 00:37:13,898
holy smokes.
843
00:37:14,198 --> 00:37:17,168
Wow.
844
00:37:34,452 --> 00:37:37,455
Yeah,
845
00:37:43,961 --> 00:37:46,964
right.
846
00:37:54,639 --> 00:37:57,608
Yeah.
847
00:38:22,500 --> 00:38:25,503
Yeah,
848
00:38:30,207 --> 00:38:32,243
yeah, yeah.
849
00:38:32,243 --> 00:38:35,246
We.
850
00:38:41,919 --> 00:38:44,889
Yeah,
851
00:38:57,601 --> 00:38:59,203
Well,
852
00:38:59,203 --> 00:39:02,206
that was a
853
00:39:05,676 --> 00:39:07,345
no, I Well.
854
00:39:07,345 --> 00:39:10,014
I'll tell you what I going to tell you.
855
00:39:10,014 --> 00:39:12,149
You might also be hearing music.
856
00:39:12,149 --> 00:39:15,152
From the other one.
857
00:39:15,619 --> 00:39:18,222
They're doing some special stuff, man.
858
00:39:18,222 --> 00:39:20,691
So. Yeah, very cool.
859
00:39:20,691 --> 00:39:21,559
I, I.
860
00:39:21,559 --> 00:39:23,928
Was intending to be there that week,
861
00:39:23,928 --> 00:39:25,830
you know, I was, but I
862
00:39:25,830 --> 00:39:26,897
can't be there and
863
00:39:28,466 --> 00:39:29,200
something else haven't
864
00:39:29,200 --> 00:39:30,668
committed to, so I can't be there.
865
00:39:30,668 --> 00:39:33,938
So I will say this.
866
00:39:33,938 --> 00:39:36,907
Let's say you do.
867
00:39:37,608 --> 00:39:38,876
I know, I know.
868
00:39:38,876 --> 00:39:40,311
I it breaks my heart that I can't
869
00:39:40,311 --> 00:39:41,145
we can't do it from there.
870
00:39:41,145 --> 00:39:44,148
I
871
00:39:45,149 --> 00:39:46,851
yeah, you know, here's the thing.
872
00:39:46,851 --> 00:39:49,854
I would
873
00:39:50,488 --> 00:39:53,491
You can you can have him do my job.
874
00:39:53,758 --> 00:39:55,593
Listen, I don't here's a deal.
875
00:39:55,593 --> 00:39:58,262
But we've never.
876
00:39:58,262 --> 00:39:59,063
Done that before.
877
00:39:59,063 --> 00:40:00,064
We've never done a show
878
00:40:00,064 --> 00:40:02,333
without one or the other of us.
879
00:40:02,333 --> 00:40:04,235
We we've never done that.
880
00:40:04,235 --> 00:40:06,370
And I've told you I'm fine.
881
00:40:06,370 --> 00:40:06,704
If you.
882
00:40:06,704 --> 00:40:07,538
You know, if it works out,
883
00:40:07,538 --> 00:40:09,206
you can do something like that.
884
00:40:09,206 --> 00:40:10,741
It hurt my feelings.
885
00:40:10,741 --> 00:40:12,243
But I see. You. You.
886
00:40:12,243 --> 00:40:13,978
You got an ego.
887
00:40:13,978 --> 00:40:16,981
You. You. Yes, you do.
888
00:40:17,081 --> 00:40:18,549
You all let.
889
00:40:18,549 --> 00:40:20,451
Me do a show without you. So
890
00:40:22,186 --> 00:40:22,787
it's in the
891
00:40:22,787 --> 00:40:25,790
contract, I guess.
892
00:40:30,528 --> 00:40:33,531
No, You know, Know
893
00:40:34,398 --> 00:40:35,099
I'm not.
894
00:40:35,099 --> 00:40:38,102
It's just if something comes up.
895
00:40:40,104 --> 00:40:41,505
Yeah.
896
00:40:41,505 --> 00:40:41,906
All right,
897
00:40:41,906 --> 00:40:44,041
let's get back to scheduling real quick.
898
00:40:44,041 --> 00:40:45,509
Let's say you do find yourself
899
00:40:45,509 --> 00:40:48,512
in that predicament where as
900
00:40:49,313 --> 00:40:52,316
you know, the.
901
00:40:53,150 --> 00:40:55,986
Yeah, you know,
902
00:40:55,986 --> 00:40:57,488
best case scenario, you've done
903
00:40:57,488 --> 00:40:58,989
everything humanly possible.
904
00:40:58,989 --> 00:41:01,892
And then just sometimes it just.
905
00:41:01,892 --> 00:41:02,193
The.
906
00:41:02,193 --> 00:41:03,494
Circumstances come up
907
00:41:03,494 --> 00:41:06,497
where you just cannot get to a job.
908
00:41:06,730 --> 00:41:08,666
I think people are pretty darn forgiving
909
00:41:08,666 --> 00:41:09,467
if you just
910
00:41:09,467 --> 00:41:10,835
if you just tell them upfront,
911
00:41:10,835 --> 00:41:12,436
if you just say, listen,
912
00:41:12,436 --> 00:41:14,138
give them as much notice as you can.
913
00:41:14,138 --> 00:41:15,873
I got a story for you real quick.
914
00:41:15,873 --> 00:41:18,209
But and just just tell them,
915
00:41:18,209 --> 00:41:19,910
hey, listen,
916
00:41:19,910 --> 00:41:21,979
if I hate this,
917
00:41:21,979 --> 00:41:23,080
we pride ourselves on
918
00:41:23,080 --> 00:41:24,615
not never being late to a job.
919
00:41:24,615 --> 00:41:26,016
I mean, we have a track record
920
00:41:26,016 --> 00:41:27,384
that backs that up.
921
00:41:27,384 --> 00:41:30,287
We just cannot get there on this date.
922
00:41:30,287 --> 00:41:31,288
We have this job
923
00:41:31,288 --> 00:41:34,358
win over, blah, blah, blah, unforeseen.
924
00:41:34,658 --> 00:41:35,860
I think if you give them
925
00:41:35,860 --> 00:41:37,027
enough notice or whatever.
926
00:41:37,027 --> 00:41:38,796
I think most people are pretty forgiving
927
00:41:38,796 --> 00:41:40,197
about stuff like that.
928
00:41:40,197 --> 00:41:41,599
And I think just head that off
929
00:41:41,599 --> 00:41:43,067
as quick as you can.
930
00:41:43,067 --> 00:41:44,535
I know I would be,
931
00:41:44,535 --> 00:41:45,069
you know,
932
00:41:45,069 --> 00:41:46,537
I you know, we've all had people
933
00:41:46,537 --> 00:41:48,439
come to work in our house or whatever,
934
00:41:48,439 --> 00:41:49,340
but I think that
935
00:41:49,340 --> 00:41:50,407
most people understand that
936
00:41:50,407 --> 00:41:52,009
unless they got a really hard
937
00:41:52,009 --> 00:41:53,110
you'll go on vacation
938
00:41:53,110 --> 00:41:55,079
and blah, blah, blah and you know,
939
00:41:55,079 --> 00:41:56,180
it is what it is, man.
940
00:41:56,180 --> 00:41:57,681
You can't kill yourself in this job.
941
00:41:57,681 --> 00:41:58,883
And sometimes it happens.
942
00:41:58,883 --> 00:42:01,185
And and I.
943
00:42:01,185 --> 00:42:02,386
I don't care who you are.
944
00:42:02,386 --> 00:42:04,188
I mean, you know, a superman.
945
00:42:04,188 --> 00:42:05,222
Once in a while,
946
00:42:05,222 --> 00:42:07,324
you're put in a box where you just
947
00:42:07,324 --> 00:42:07,825
out of it,
948
00:42:07,825 --> 00:42:09,727
completely out of your control.
949
00:42:09,727 --> 00:42:12,196
I think you just have to just face the
950
00:42:12,196 --> 00:42:13,831
music and then what have you.
951
00:42:14,932 --> 00:42:17,935
But listen to this.
952
00:42:18,936 --> 00:42:19,303
There's a
953
00:42:19,303 --> 00:42:20,471
place up the road from us
954
00:42:20,471 --> 00:42:23,340
that does that does weddings.
955
00:42:23,340 --> 00:42:24,008
Really beautiful
956
00:42:24,008 --> 00:42:26,577
setting on a farm, beautiful barn,
957
00:42:26,577 --> 00:42:27,711
nice bar inside.
958
00:42:27,711 --> 00:42:28,579
They made it
959
00:42:28,579 --> 00:42:31,582
spectacular for doing weddings right
960
00:42:31,682 --> 00:42:33,083
next weekend.
961
00:42:33,083 --> 00:42:36,086
Booked two weddings at the same time.
962
00:42:37,388 --> 00:42:37,988
Two weddings
963
00:42:37,988 --> 00:42:40,991
at the same time.
964
00:42:41,859 --> 00:42:44,228
man, it's.
965
00:42:44,228 --> 00:42:44,628
I don't know.
966
00:42:44,628 --> 00:42:47,431
What do you do.
967
00:42:47,431 --> 00:42:48,966
That I can't imagine anything
968
00:42:48,966 --> 00:42:51,101
worse than that.
969
00:42:51,101 --> 00:42:52,303
Eileen.
970
00:42:52,303 --> 00:42:55,306
Eileen, are you.
971
00:42:55,539 --> 00:42:56,006
What were you.
972
00:42:56,006 --> 00:42:58,175
Doing that circumstances.
973
00:42:58,175 --> 00:42:58,742
You've already
974
00:42:58,742 --> 00:42:59,810
you've already brought your.
975
00:42:59,810 --> 00:43:01,078
You've already sent things out
976
00:43:01,078 --> 00:43:02,146
for your guests.
977
00:43:02,146 --> 00:43:03,247
You've got the caterer.
978
00:43:03,247 --> 00:43:04,448
You've probably got a musician
979
00:43:04,448 --> 00:43:05,616
lined up or music or whatever.
980
00:43:05,616 --> 00:43:07,184
You got everything lined up.
981
00:43:07,184 --> 00:43:10,187
And with a week's notice,
982
00:43:10,321 --> 00:43:12,356
I guess a week or two weeks or whatever,
983
00:43:12,356 --> 00:43:14,391
that they've, they've never booked it
984
00:43:19,930 --> 00:43:20,698
I think I know.
985
00:43:20,698 --> 00:43:23,000
Here's what I think I can think of you
986
00:43:23,000 --> 00:43:24,068
you have to do
987
00:43:24,068 --> 00:43:25,002
is maybe help them
988
00:43:25,002 --> 00:43:26,503
find another place
989
00:43:26,503 --> 00:43:28,973
and pay whatever the difference is.
990
00:43:28,973 --> 00:43:30,074
And I think that's
991
00:43:30,074 --> 00:43:33,077
the only thing you could do.
992
00:43:35,446 --> 00:43:37,314
my gosh.
993
00:43:37,314 --> 00:43:37,781
Yeah.
994
00:43:37,781 --> 00:43:39,016
Or if you're if.
995
00:43:39,016 --> 00:43:40,551
You're doing your you're a cheapskate.
996
00:43:40,551 --> 00:43:41,485
You don't want to pay for the way
997
00:43:41,485 --> 00:43:43,020
you tell your bride that, hey,
998
00:43:43,020 --> 00:43:43,787
this is what happened.
999
00:43:43,787 --> 00:43:48,258
So I guess we'll just go to long weekend
1000
00:43:48,258 --> 00:43:49,727
to Gatlinburg.
1001
00:43:49,727 --> 00:43:52,730
1002
00:43:54,865 --> 00:43:56,400
I like that.
1003
00:43:56,400 --> 00:43:59,403
Yeah.
1004
00:44:01,138 --> 00:44:01,472
you know.
1005
00:44:01,472 --> 00:44:03,040
Hey, we're coming.
1006
00:44:03,040 --> 00:44:05,909
Yeah, Yeah.
1007
00:44:05,909 --> 00:44:08,379
I like it.
1008
00:44:08,379 --> 00:44:10,981
Yeah.
1009
00:44:10,981 --> 00:44:12,516
Wedding was.
1010
00:44:12,516 --> 00:44:14,551
Totally.
1011
00:44:14,551 --> 00:44:17,855
yeah,
1012
00:44:18,389 --> 00:44:22,059
yeah, yeah, yeah, yeah.
1013
00:44:22,159 --> 00:44:22,726
my God.
1014
00:44:22,726 --> 00:44:25,429
I'd be dying if I were
1015
00:44:25,429 --> 00:44:27,865
all right.
1016
00:44:27,865 --> 00:44:28,599
Yeah, it is.
1017
00:44:28,599 --> 00:44:29,166
I mean, so.
1018
00:44:29,166 --> 00:44:31,635
So listen, I mean, you know,
1019
00:44:31,635 --> 00:44:33,771
I talked to a flower guy a long time ago
1020
00:44:33,771 --> 00:44:35,539
who is a very successful floor guy.
1021
00:44:35,539 --> 00:44:38,142
He didn't do. Very good work.
1022
00:44:38,142 --> 00:44:39,576
I thought he did pretty average work,
1023
00:44:39,576 --> 00:44:41,378
but he had a very good big company
1024
00:44:41,378 --> 00:44:43,013
and he was very successful.
1025
00:44:43,013 --> 00:44:45,649
And one day he told me, you know,
1026
00:44:45,649 --> 00:44:47,084
when you know what,
1027
00:44:47,084 --> 00:44:49,753
it's not life or death. It's just floors.
1028
00:44:49,753 --> 00:44:51,188
Don't kill yourself over it.
1029
00:44:51,188 --> 00:44:52,322
It's not like life
1030
00:44:52,322 --> 00:44:53,924
and death is just floors.
1031
00:44:53,924 --> 00:44:55,993
And we're not doing heart surgery here.
1032
00:44:55,993 --> 00:44:59,096
And I had the exact opposite
1033
00:44:59,196 --> 00:45:00,597
my entire career.
1034
00:45:00,597 --> 00:45:04,101
The approach that they're doing to doing
1035
00:45:04,768 --> 00:45:06,403
heart surgery would be a step
1036
00:45:06,403 --> 00:45:09,039
down from doing floors. But
1037
00:45:10,274 --> 00:45:10,908
yeah.
1038
00:45:10,908 --> 00:45:12,643
So but the I was probably right.
1039
00:45:12,643 --> 00:45:15,312
So don't don't kill yourself over it.
1040
00:45:15,312 --> 00:45:17,147
All right, Rob,
1041
00:45:17,147 --> 00:45:17,448
what else?
1042
00:45:17,448 --> 00:45:20,451
You got this call today.
1043
00:45:22,019 --> 00:45:22,453
All right.
1044
00:45:22,453 --> 00:45:23,687
This has been another episode
1045
00:45:23,687 --> 00:45:24,722
of On the Floor with Waiting.
1046
00:45:24,722 --> 00:45:27,725
Rob and Eileen.
1047
00:45:27,758 --> 00:45:29,393
Please stay tuned for another episode.