On The Floor with Wayne and Rob

Scheduling

Episode Summary

Wayne and Rob discuss one of the hardest parts of hardwood flooring jobs: scheduling. Follow Bona US Professional online: Website: https://www1.bona.com/en-us/professional/ Subscribe on YouTube: https://www.youtube.com/BonaProfessional Facebook: https://www.facebook.com/bonauspro/ Instagram: https://www.instagram.com/bonapro.us/

Episode Transcription

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Hello.

 

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Welcome to

 

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another episode of On the Floor

 

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with Wayne and Rob.

 

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I'm Wayne Highlander,

 

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director of sales for Bona Adhesives.

 

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And I'm Rob Johnson from Bona Training.

 

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All right, Rob,

 

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we don't have any time

 

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to dilly dally here.

 

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We got to get right to it.

 

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Okay. We got a lot of information here.

 

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We got to get right to it.

 

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Let's get right to it.

 

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So I was at the Cape over the weekend.

 

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We did some snorkeling. We did some fit.

 

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Is that what you meant?

 

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Oh, my God.

 

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No, but.

 

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Okay, go ahead.

 

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Go ahead.

 

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We did some boogie board and we did

 

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sunrise breakfast.

 

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We killed it.

 

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We packed a lot of love

 

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and into four days, I'll tell you.

 

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That's fantastic.

 

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Do you

 

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believe the

 

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picture of that little fish I sent you?

 

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The the teeth in that critter?

 

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The teeth?

 

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Gary, it's a good thing

 

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they don't get very big.

 

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The teeth on that thing,

 

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baby blue bluefish.

 

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They look like piranhas.

 

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That fish.

 

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I sent you a picture.

 

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I was only four inches long, thank God.

 

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So here's how we do it.

 

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I snorkel for the oysters.

 

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Bum crushes the oysters, catches

 

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the little snapper, bluefish.

 

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Then we put.

 

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We rigged the snapper.

 

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He rigged it up.

 

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And that's where he caught that

 

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big striper with.

 

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That was a nice fish.

 

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It was like a assembly line.

 

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Yeah, it's like circle of life.

 

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But it all starts with me in the oysters.

 

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Mm hmm.

 

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Snorkel round.

 

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Get them.

 

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Very nice. Oh, yeah. We can.

 

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Have beautiful.

 

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That's like a family affair.

 

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Well, that way

 

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we just don't pay attention to any

 

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of the kids. It's just

 

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beautiful.

 

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Just does.

 

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Now, we had a we had.

 

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We had a great time.

 

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Would you get

 

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would you do over Labor Day anything?

 

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Oh, not really.

 

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A whole lot.

 

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Not really a whole lot.

 

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I did go fishing, got some nice fish.

 

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But

 

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Labor Day is a tough

 

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one to be out on the lake.

 

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There's so many people.

 

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Okay. We got a lot to cover today, Rob.

 

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And we're going to talk about

 

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one of the

 

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I think is one of the toughest parts

 

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of being a contractor and

 

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what do you already know what that is?

 

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I wonder if our listeners right now

 

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or would would

 

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guess what this part of the job is?

 

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I think it's one of the toughest parts of

 

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the job. What do you think?

 

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It depends on your business model.

 

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Mm hmm.

 

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We're talking about scheduling.

 

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Yep. And

 

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the more the builders and storefronts

 

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and everything start to screw

 

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my schedule up, the more

 

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I just shied away from them

 

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and just stuck to just me

 

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and a homeowner.

 

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Doing your own thing.

 

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Doing our own thing with homeowners.

 

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Yeah. Yeah.

 

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We found Pete,

 

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and I found that work better for us than.

 

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Than builders and stores.

 

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Well, you know, scheduling thing

 

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is complicated, right?

 

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I mean, it comes

 

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it's filled with a lot of moving parts

 

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and a lot of moving pieces,

 

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and especially if you're doing work

 

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around others, subs and trade

 

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and stuff like that,

 

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and especially when each task

 

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is done by a different trade.

 

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And the more people that you

 

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get involved, the more chances

 

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of the of the scheduling going south

 

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and who's

 

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on the site

 

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and all those different type of things

 

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come into play.

 

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I think it's one of the toughest

 

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part of the job,

 

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and it's what would probably keep me up

 

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more than anything,

 

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just making sure we were on schedule

 

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because I

 

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if I told you I was going to be there,

 

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I was going to be there.

 

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I mean, literally on one hand,

 

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I got counted down on times

 

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that we were not that we relate to a job.

 

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I mean, really less than one hand

 

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and at great cost to myself, by the way.

 

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Great

 

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personal costs and family costs

 

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and everything else.

 

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I worked a lot of weekend to get,

 

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make sure I was on time

 

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and blah, blah, blah.

 

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So which I'm not bragging or or or

 

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or

 

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recommending. Oh, yeah.

 

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You know what?

 

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What do we.

 

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This is almost five years

 

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we've been doing the show.

 

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Yeah, but I'm not bragging.

 

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Brag a little bit.

 

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No. Well, here's a reason why.

 

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I don't know

 

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if it's a great, healthy recipe

 

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to to work

 

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as many weekends as we've worked.

 

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I hear a lot of people say,

 

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oh, no, it's not it's not necessary

 

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to work weekends.

 

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And I, I see their point 100%.

 

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I see their point.

 

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But my point, you know,

 

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I just,

 

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you know,

 

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I had to make sure

 

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all my jobs stayed on schedule

 

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all the time.

 

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That way I just couldn't relax

 

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unless they were.

 

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So I'm going to go ahead.

 

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I'm not saying I was right

 

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by any stretch imagination.

 

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It is what it was, what it was.

 

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But

 

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I think

 

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we could talk about that

 

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because I think there's a lot of things

 

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that that cause scheduling issues

 

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and maybe we can go over some of those.

 

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And I was

 

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put down a list of things

 

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that I was thinking about,

 

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and one of

 

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is lack of scheduling knowledge.

 

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Whoever does the scheduling,

 

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if they, you know,

 

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if they think it's going to take,

 

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you know, 6

 

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hours to do or handrail

 

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or something like that,

 

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you know what I mean?

 

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If they don't or they have a particular

 

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difficult layout

 

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and they don't put enough time in there

 

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for that layout,

 

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I think those those type of things

 

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can cause you issues

 

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or they don't recognize the amount

 

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of detail that's involved,

 

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especially if there's a lot of hand

 

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work with the scraper around

 

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certain things and everything. And,

 

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you know, it's just not straightforward.

 

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It's a lot of hand work that, you know,

 

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if you were not in an

 

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experience estimate,

 

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you would miss it all together.

 

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That's why I think it's so hard for some

 

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some businesses to have estimates

 

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that are not really

 

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that haven't been behind a sander for

 

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for ten years

 

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are on their knees

 

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for a long time doing floors.

 

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I'm not saying they can't do it.

 

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Don't get me wrong.

 

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I'm not I'm not at all.

 

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Some of them are extraordinary,

 

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but I think it does kind of a

 

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puts a bit of a disadvantage.

 

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Well, I got I got an example for that

 

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when I estimated it was just really

 

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just get the square foot

 

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ballpark type of thing

 

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and then go off of that.

 

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I look at the way my kid does an estimate

 

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and I started cracking up.

 

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I mean, I really I could not believe

 

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the difference between how he does it

 

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and how I do it.

 

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And that that one right there is probably

 

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one of the biggest mistakes

 

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I made when I was out full time.

 

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Estimating and doing jobs

 

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is the inappropriate level of detail.

 

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One knows every

 

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corner, every threshold, every doorway

 

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he counts, every

 

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you know, every corner,

 

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every closet, radiator pipes,

 

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you name it.

 

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That is all into his estimate,

 

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you know, not just,

 

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you know, like

 

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I would just say,

 

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oh, stairs, you know,

 

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35 bucks a step or whatever it is.

 

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Unbelievable.

 

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And he goes

 

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right down the line and he's charging

 

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for each one of those things.

 

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And I said,

 

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that was a

 

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young lion

 

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teaching the old man something,

 

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because I go, That's brilliant,

 

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because I don't know how many times,

 

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you know, a lot of the older jobs

 

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that we would

 

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do, every doorway had a wooden threshold.

 

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So you're scraping thresholds,

 

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not only corners and everything, but,

 

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you know, you got

 

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you got eight thresholds

 

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that you got to do and,

 

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you know, they're closed

 

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and all that stuff.

 

265

00:07:49,202 --> 00:07:52,171

So that is a big one.

 

266

00:07:52,305 --> 00:07:54,740

I, I think that's a really good one is

 

267

00:07:55,374 --> 00:07:58,778

be very detailed in your estimates now.

 

268

00:07:58,778 --> 00:08:00,813

Well, let's look at 90 square feet.

 

269

00:08:01,314 --> 00:08:02,315

If I ask you

 

270

00:08:02,315 --> 00:08:03,449

how long it take you to knock out

 

271

00:08:03,449 --> 00:08:04,584

slowing 90 square feet

 

272

00:08:06,018 --> 00:08:06,752

up.

 

273

00:08:06,853 --> 00:08:08,921

No time, right? No time at all. Right.

 

274

00:08:08,955 --> 00:08:09,555

Okay, now,

 

275

00:08:09,555 --> 00:08:10,156

now it's 90

 

276

00:08:10,156 --> 00:08:11,224

square feet in a hallway

 

277

00:08:11,224 --> 00:08:13,359

with six doors in it

 

278

00:08:13,359 --> 00:08:15,294

with existing floors in each room.

 

279

00:08:15,294 --> 00:08:16,262

Yes. Yeah.

 

280

00:08:16,262 --> 00:08:18,030

That you got to match up perfectly.

 

281

00:08:18,030 --> 00:08:19,532

So now that 90 square feet

 

282

00:08:19,532 --> 00:08:22,235

is like 800 square feet. Right.

 

283

00:08:22,235 --> 00:08:23,769

I mean, there's a lot going on

 

284

00:08:23,769 --> 00:08:25,471

with a lot of custom cuts and everything

 

285

00:08:25,471 --> 00:08:26,472

and a lot of,

 

286

00:08:26,472 --> 00:08:30,476

you know, you know, not getting a chance

 

287

00:08:30,476 --> 00:08:31,777

to get a lot of good

 

288

00:08:31,777 --> 00:08:32,311

nailing in

 

289

00:08:32,311 --> 00:08:33,579

where you got to start handling

 

290

00:08:33,579 --> 00:08:35,581

and what have you and

 

291

00:08:35,581 --> 00:08:38,251

and just change the whole complexion

 

292

00:08:38,251 --> 00:08:39,452

of the job. Right.

 

293

00:08:39,452 --> 00:08:42,054

So if you're inexperienced, that

 

294

00:08:42,188 --> 00:08:42,655

that right

 

295

00:08:42,655 --> 00:08:45,491

there is throwing money out the window.

 

296

00:08:45,825 --> 00:08:47,326

Yeah. I can hear the homeowner now.

 

297

00:08:47,326 --> 00:08:48,661

Hey, it's only 90 feet.

 

298

00:08:48,661 --> 00:08:50,796

Yeah, yeah. Okay.

 

299

00:08:50,796 --> 00:08:51,264

All right,

 

300

00:08:51,264 --> 00:08:53,599

let me let me teach you something here.

 

301

00:08:53,599 --> 00:08:55,835

So I put that is, you know,

 

302

00:08:56,502 --> 00:08:58,804

inappropriate level of detail

 

303

00:08:58,804 --> 00:08:59,639

on the estimate

 

304

00:09:00,606 --> 00:09:03,543

or unrealistic scheduling and planning.

 

305

00:09:03,543 --> 00:09:05,778

But I'll tell you something, Rob, too, is

 

306

00:09:05,778 --> 00:09:08,014

I don't think this is a big one,

 

307

00:09:08,014 --> 00:09:10,750

an inefficient workflow,

 

308

00:09:10,750 --> 00:09:12,652

you know, making sure you streamline

 

309

00:09:12,652 --> 00:09:13,619

your process

 

310

00:09:13,619 --> 00:09:16,155

and invest in the tools and technology

 

311

00:09:16,489 --> 00:09:18,925

that puts you up for success.

 

312

00:09:20,760 --> 00:09:21,160

But

 

313

00:09:22,862 --> 00:09:26,766

I'm telling you is amazing to me.

 

314

00:09:26,766 --> 00:09:27,099

I know.

 

315

00:09:27,099 --> 00:09:28,701

I see the power drive all the damn time.

 

316

00:09:28,701 --> 00:09:30,002

I know I do. And I apologize.

 

317

00:09:30,002 --> 00:09:30,603

People are probably saying,

 

318

00:09:30,603 --> 00:09:31,470

oh, you don't talk about power

 

319

00:09:31,470 --> 00:09:32,438

drive again.

 

320

00:09:32,438 --> 00:09:33,172

But

 

321

00:09:34,140 --> 00:09:36,042

those type wanna know.

 

322

00:09:36,042 --> 00:09:37,577

But it's not even that, you know.

 

323

00:09:37,577 --> 00:09:38,611

Really, truly.

 

324

00:09:38,611 --> 00:09:41,881

I'll tell you something.

 

325

00:09:41,881 --> 00:09:43,916

When I was a foreign contractor

 

326

00:09:43,916 --> 00:09:45,217

that one of the biggest shops in town

 

327

00:09:45,217 --> 00:09:47,820

was using, that was using Hummels.

 

328

00:09:47,820 --> 00:09:49,155

And I talked to the guy,

 

329

00:09:49,155 --> 00:09:50,189

you know why

 

330

00:09:50,189 --> 00:09:51,390

you use Hummels whenever he goes?

 

331

00:09:51,390 --> 00:09:52,258

Because I can

 

332

00:09:52,258 --> 00:09:53,693

I can get a system down pretty quickly.

 

333

00:09:53,693 --> 00:09:54,360

These get with these

 

334

00:09:54,360 --> 00:09:55,828

the guys don't have to learn with the

 

335

00:09:55,828 --> 00:09:57,363

how to put building paper on like a

 

336

00:09:57,363 --> 00:09:58,564

like a drum sander.

 

337

00:09:58,564 --> 00:09:58,965

I can

 

338

00:09:58,965 --> 00:10:00,166

I can make this where

 

339

00:10:00,166 --> 00:10:01,567

they can streamline. It

 

340

00:10:02,568 --> 00:10:03,336

makes sense to me.

 

341

00:10:03,336 --> 00:10:05,738

You got a lot of guys out there

 

342

00:10:05,838 --> 00:10:08,207

and I put the the the

 

343

00:10:08,207 --> 00:10:10,509

the power drive and that same, same boat.

 

344

00:10:10,509 --> 00:10:12,845

Look, let's face it, not on that.

 

345

00:10:12,845 --> 00:10:13,479

There's not a lot of people

 

346

00:10:13,479 --> 00:10:15,114

buying machines these days.

 

347

00:10:15,114 --> 00:10:16,415

SANDERS Right.

 

348

00:10:16,415 --> 00:10:17,316

But the power drive

 

349

00:10:17,316 --> 00:10:18,784

sales are off the charts.

 

350

00:10:18,784 --> 00:10:20,319

And I and I think the reason for that.

 

351

00:10:20,319 --> 00:10:22,822

So to be able to streamline your process

 

352

00:10:22,822 --> 00:10:26,125

and I'm amazed that big shops there's a

 

353

00:10:26,359 --> 00:10:27,660

some big successful shops

 

354

00:10:27,660 --> 00:10:30,096

that I've been around recently that

 

355

00:10:31,530 --> 00:10:33,833

ten, 15, 20 installers

 

356

00:10:34,800 --> 00:10:36,602

that I mean if they

 

357

00:10:36,602 --> 00:10:38,437

if they didn't have a system

 

358

00:10:38,437 --> 00:10:39,872

and a process,

 

359

00:10:39,872 --> 00:10:41,674

it would be a chaos on the level

 

360

00:10:41,674 --> 00:10:42,541

that I think

 

361

00:10:42,541 --> 00:10:44,744

would put you in a in a nuthouse,

 

362

00:10:44,744 --> 00:10:45,611

you know what I mean?

 

363

00:10:45,611 --> 00:10:46,712

But when I went in there

 

364

00:10:46,712 --> 00:10:47,813

and there's like boom, boom,

 

365

00:10:47,813 --> 00:10:48,714

boom, boom, boom,

 

366

00:10:48,714 --> 00:10:51,050

all the table saws lined up,

 

367

00:10:51,050 --> 00:10:52,451

all the dealers lined up,

 

368

00:10:52,451 --> 00:10:53,786

all the compressors lined up,

 

369

00:10:53,786 --> 00:10:55,321

all the fittings are exactly the same.

 

370

00:10:55,321 --> 00:10:56,656

And there's a process

 

371

00:10:56,656 --> 00:10:58,991

you can scale up is repeatable.

 

372

00:10:58,991 --> 00:10:59,592

And

 

373

00:11:00,559 --> 00:11:01,260

they just come

 

374

00:11:01,260 --> 00:11:01,861

in there and

 

375

00:11:01,861 --> 00:11:03,329

there's a guy that that's his job,

 

376

00:11:03,329 --> 00:11:04,563

to organize

 

377

00:11:04,563 --> 00:11:06,832

all these tools and all these fancy stuff

 

378

00:11:06,832 --> 00:11:08,501

and whatever they pay their guy.

 

379

00:11:08,501 --> 00:11:10,436

It is not it's not a waste of money.

 

380

00:11:10,436 --> 00:11:11,837

I mean, you're making money from that guy

 

381

00:11:11,837 --> 00:11:13,673

because that is allowing you

 

382

00:11:13,673 --> 00:11:15,541

to streamline a process

 

383

00:11:15,541 --> 00:11:17,343

and make something repeatable

 

384

00:11:17,343 --> 00:11:19,578

and things like that.

 

385

00:11:20,012 --> 00:11:21,580

Things like the tools and technology

 

386

00:11:21,580 --> 00:11:24,650

today will allow you now to to scale

 

387

00:11:24,650 --> 00:11:26,719

up, as I said, and streamline

 

388

00:11:26,719 --> 00:11:27,987

your process

 

389

00:11:27,987 --> 00:11:29,388

and get into where

 

390

00:11:29,388 --> 00:11:31,257

you can start making a lot of money

 

391

00:11:31,257 --> 00:11:32,491

and you can make these

 

392

00:11:32,491 --> 00:11:33,893

these steps that were arduous

 

393

00:11:33,893 --> 00:11:35,461

steps in the past,

 

394

00:11:35,461 --> 00:11:37,663

a lot more labor intensive steps

 

395

00:11:37,663 --> 00:11:38,898

you can just get right.

 

396

00:11:38,898 --> 00:11:40,800

Pasos I talked about in the podcast

 

397

00:11:41,967 --> 00:11:43,969

the resources, the real last point.

 

398

00:11:43,969 --> 00:11:45,538

I talked about one of the podcast

 

399

00:11:45,538 --> 00:11:46,038

in the past

 

400

00:11:46,038 --> 00:11:48,040

that maybe you don't make a lot of money

 

401

00:11:48,040 --> 00:11:49,742

on certain jobs.

 

402

00:11:49,742 --> 00:11:51,677

Well, maybe eliminate those jobs.

 

403

00:11:51,677 --> 00:11:52,611

We just don't make money.

 

404

00:11:52,611 --> 00:11:53,245

Or you realize

 

405

00:11:53,245 --> 00:11:54,146

I have to charge

 

406

00:11:54,146 --> 00:11:56,248

double what I was charging almost.

 

407

00:11:56,282 --> 00:11:58,484

We call it like a go away price.

 

408

00:11:59,251 --> 00:12:00,252

If they take it, fine.

 

409

00:12:00,252 --> 00:12:02,788

If not, well, you don't care.

 

410

00:12:02,788 --> 00:12:04,323

But if if you do get the job,

 

411

00:12:04,323 --> 00:12:05,357

at least you're making the kind of money

 

412

00:12:05,357 --> 00:12:07,426

you wanted to make on a job.

 

413

00:12:07,426 --> 00:12:10,196

There's you know,

 

414

00:12:10,529 --> 00:12:12,131

you have to I think, make a decision

 

415

00:12:12,131 --> 00:12:13,299

at some point.

 

416

00:12:13,299 --> 00:12:15,534

Do I am I just am I a floor guy

 

417

00:12:16,669 --> 00:12:18,037

or my business owner,

 

418

00:12:18,037 --> 00:12:18,637

my floor guy

 

419

00:12:18,637 --> 00:12:19,772

that charges for my time

 

420

00:12:19,772 --> 00:12:20,539

and maybe, you know,

 

421

00:12:20,539 --> 00:12:23,642

I build my guy out at $35 an hour or

 

422

00:12:23,642 --> 00:12:24,677

because I'm charging, I'm

 

423

00:12:24,677 --> 00:12:27,079

paying him 20 in a building that 35

 

424

00:12:27,079 --> 00:12:28,080

or am I a business

 

425

00:12:28,080 --> 00:12:30,149

and I'm being out at 100 bucks an hour,

 

426

00:12:30,149 --> 00:12:31,250

you know what I mean?

 

427

00:12:31,250 --> 00:12:33,152

And I think I think so

 

428

00:12:33,152 --> 00:12:34,987

when working on your business and,

 

429

00:12:34,987 --> 00:12:36,322

you know, look at let's face it,

 

430

00:12:36,322 --> 00:12:36,756

it looks like

 

431

00:12:36,756 --> 00:12:37,823

we're going to start slowing down.

 

432

00:12:37,823 --> 00:12:38,357

Now.

 

433

00:12:38,357 --> 00:12:39,391

There are parts of the country

 

434

00:12:39,391 --> 00:12:41,694

you already see guys are slowing down.

 

435

00:12:41,694 --> 00:12:43,362

I think it's a good time

 

436

00:12:43,362 --> 00:12:46,232

to maybe start working on your business.

 

437

00:12:46,432 --> 00:12:47,800

You started working in your business

 

438

00:12:47,800 --> 00:12:49,001

and listen,

 

439

00:12:49,101 --> 00:12:50,569

you know, like I said, Robin,

 

440

00:12:50,569 --> 00:12:52,204

I have no skin in the game.

 

441

00:12:52,204 --> 00:12:54,240

Obviously were two guys talking

 

442

00:12:54,240 --> 00:12:57,176

and you know, so take it one.

 

443

00:12:57,176 --> 00:12:58,677

Guy one guy talking.

 

444

00:12:58,677 --> 00:12:59,178

True. Yeah.

 

445

00:12:59,178 --> 00:13:01,814

I very rarely that you in but.

 

446

00:13:02,681 --> 00:13:03,783

It really

 

447

00:13:03,783 --> 00:13:04,884

it it's all because of

 

448

00:13:04,884 --> 00:13:05,885

that last show huh.

 

449

00:13:07,553 --> 00:13:08,821

You talked a lot of that one

 

450

00:13:08,821 --> 00:13:09,622

saying that you went.

 

451

00:13:09,622 --> 00:13:10,356

Last year.

 

452

00:13:10,356 --> 00:13:10,990

Yeah.

 

453

00:13:10,990 --> 00:13:13,726

You want to run out of 220 episodes?

 

454

00:13:13,893 --> 00:13:15,127

I did some talking.

 

455

00:13:15,127 --> 00:13:15,628

Right.

 

456

00:13:15,728 --> 00:13:16,529

You've talked maybe.

 

457

00:13:16,529 --> 00:13:19,098

Two, maybe two or three.

 

458

00:13:19,098 --> 00:13:21,033

You talked for 4 minutes and 27 seconds

 

459

00:13:21,033 --> 00:13:22,401

without stopping.

 

460

00:13:22,401 --> 00:13:25,871

So I am I don't know what came over me.

 

461

00:13:26,138 --> 00:13:27,807

Apologize for that.

 

462

00:13:27,807 --> 00:13:28,674

It's all right.

 

463

00:13:28,674 --> 00:13:29,775

Yeah. But go ahead.

 

464

00:13:29,775 --> 00:13:30,309

Go ahead, Rob.

 

465

00:13:30,309 --> 00:13:31,443

You're going to make a point.

 

466

00:13:31,443 --> 00:13:33,646

I forget exactly what I was going to say.

 

467

00:13:33,646 --> 00:13:34,847

Perfect.

 

468

00:13:35,047 --> 00:13:36,415

As I was saying.

 

469

00:13:36,415 --> 00:13:44,256

No, if you really forgot your point.

 

470

00:13:44,690 --> 00:13:45,758

I man,

 

471

00:13:45,758 --> 00:13:47,593

I tried to get in a couple of times.

 

472

00:13:47,593 --> 00:13:49,795

I just the.

 

473

00:13:49,795 --> 00:13:52,031

Do you know where you finished up.

 

474

00:13:52,031 --> 00:13:52,731

Yeah.

 

475

00:13:52,731 --> 00:13:54,333

Inefficient workflow and streamline

 

476

00:13:54,333 --> 00:13:55,568

the process and tools

 

477

00:13:55,568 --> 00:13:57,670

and technology today.

 

478

00:13:57,670 --> 00:13:59,205

Yeah.

 

479

00:13:59,205 --> 00:14:01,173

Well I think to on

 

480

00:14:03,042 --> 00:14:04,210

what I was going to talk about

 

481

00:14:04,210 --> 00:14:06,345

when you said streamlining the process,

 

482

00:14:07,279 --> 00:14:08,814

you know, the number one cost

 

483

00:14:08,814 --> 00:14:09,949

is your labor, right?

 

484

00:14:09,949 --> 00:14:12,818

I think your number one cost is labor

 

485

00:14:12,818 --> 00:14:14,453

cost of the job.

 

486

00:14:15,287 --> 00:14:17,823

I'm shocked how many guys that I see

 

487

00:14:17,823 --> 00:14:19,291

on jobs or in schools

 

488

00:14:19,291 --> 00:14:22,695

that don't take a little time setting up

 

489

00:14:23,662 --> 00:14:25,030

where you're Sanders going,

 

490

00:14:25,030 --> 00:14:26,131

where your vacuum is,

 

491

00:14:26,131 --> 00:14:28,033

where your cords are.

 

492

00:14:28,033 --> 00:14:28,400

You know,

 

493

00:14:28,400 --> 00:14:29,468

you can take

 

494

00:14:29,568 --> 00:14:32,438

5 minutes to set everything up

 

495

00:14:32,438 --> 00:14:33,405

and then work

 

496

00:14:33,405 --> 00:14:34,240

cool and clean

 

497

00:14:34,240 --> 00:14:35,341

right across the floor

 

498

00:14:35,341 --> 00:14:36,609

without stopping and moving

 

499

00:14:36,609 --> 00:14:38,577

and flipping cords and all that stuff.

 

500

00:14:38,577 --> 00:14:40,012

I think that starts to make up.

 

501

00:14:40,012 --> 00:14:42,281

The other thing too is I'm a big believer

 

502

00:14:42,748 --> 00:14:44,750

and I know we sell sandpaper, but

 

503

00:14:45,784 --> 00:14:46,652

man, you see

 

504

00:14:46,652 --> 00:14:48,754

people just fighting that dull paper.

 

505

00:14:49,021 --> 00:14:50,856

Keep trying to push a little bit further,

 

506

00:14:50,856 --> 00:14:51,991

a little bit further.

 

507

00:14:51,991 --> 00:14:52,958

You're doing so much work,

 

508

00:14:52,958 --> 00:14:54,693

rip that piece of paper off.

 

509

00:14:54,693 --> 00:14:56,562

Go to a brand new piece of paper.

 

510

00:14:56,562 --> 00:14:59,064

I think it saves a ton of time.

 

511

00:14:59,765 --> 00:15:01,533

It's definitely worth it.

 

512

00:15:01,533 --> 00:15:03,636

Yeah. Yeah, yeah. Good call.

 

513

00:15:04,703 --> 00:15:05,537

You know,

 

514

00:15:05,671 --> 00:15:06,405

back in the day

 

515

00:15:06,405 --> 00:15:06,939

when I first started

 

516

00:15:06,939 --> 00:15:07,873

working on my uncle

 

517

00:15:07,873 --> 00:15:08,040

and I,

 

518

00:15:08,040 --> 00:15:08,707

probably every floor

 

519

00:15:08,707 --> 00:15:10,809

man can relate to this.

 

520

00:15:11,477 --> 00:15:12,978

He was so

 

521

00:15:13,646 --> 00:15:14,880

adamant about how he want me

 

522

00:15:14,880 --> 00:15:18,050

to roll up the cord.

 

523

00:15:18,050 --> 00:15:18,617

Right?

 

524

00:15:18,617 --> 00:15:19,485

There's a certain way

 

525

00:15:19,485 --> 00:15:20,686

you get to 20 cord,

 

526

00:15:20,686 --> 00:15:21,487

there's a certain way

 

527

00:15:21,487 --> 00:15:23,188

that you roll that caught up

 

528

00:15:23,188 --> 00:15:25,157

and if not, you're going to fight

 

529

00:15:25,157 --> 00:15:27,426

your whole entire career.

 

530

00:15:27,426 --> 00:15:28,060

There's a right way

 

531

00:15:28,060 --> 00:15:29,361

and wrong way to do it.

 

532

00:15:29,361 --> 00:15:31,497

And so if you train that that cord, get

 

533

00:15:31,497 --> 00:15:34,700

that cord, you know, where it's a,

 

534

00:15:34,700 --> 00:15:35,200

you know, no,

 

535

00:15:35,200 --> 00:15:36,201

it's going to lay out

 

536

00:15:36,201 --> 00:15:38,904

lay down the way you want it to,

 

537

00:15:39,038 --> 00:15:39,939

man.

 

538

00:15:39,939 --> 00:15:41,440

That's just one small thing,

 

539

00:15:41,440 --> 00:15:43,142

but it's not your fight in every job.

 

540

00:15:43,142 --> 00:15:43,642

There's nothing worse

 

541

00:15:43,642 --> 00:15:45,744

than watching a guy fight a cord,

 

542

00:15:45,744 --> 00:15:47,913

you know, in you know, it's just.

 

543

00:15:47,913 --> 00:15:49,748

Yeah, this is a little boy.

 

544

00:15:49,748 --> 00:15:50,983

You got to be a fireman.

 

545

00:15:50,983 --> 00:15:51,951

Yeah, kids are.

 

546

00:15:51,951 --> 00:15:53,352

You can't be waiting

 

547

00:15:53,352 --> 00:15:54,887

if there's a fireman rolled up

 

548

00:15:54,887 --> 00:15:56,989

or rolled up hose is bad.

 

549

00:15:56,989 --> 00:15:59,124

When I talked about having a process,

 

550

00:15:59,858 --> 00:16:00,726

I talked about

 

551

00:16:00,726 --> 00:16:01,961

when I was in way

 

552

00:16:01,961 --> 00:16:03,062

better shape than my uncle.

 

553

00:16:03,062 --> 00:16:04,396

I was way younger than him.

 

554

00:16:04,396 --> 00:16:05,698

I just came out of high school

 

555

00:16:05,698 --> 00:16:07,032

and I was in great shape

 

556

00:16:07,032 --> 00:16:08,567

and he was in his

 

557

00:16:08,567 --> 00:16:10,269

late fifties at the time

 

558

00:16:10,269 --> 00:16:13,005

and he ran circles around me installing

 

559

00:16:13,572 --> 00:16:15,574

because every stupid step I was making,

 

560

00:16:15,708 --> 00:16:17,109

I mean, every ten steps I made,

 

561

00:16:17,109 --> 00:16:18,310

he made one

 

562

00:16:18,310 --> 00:16:20,446

not I mean, I'd put my nail set down.

 

563

00:16:20,446 --> 00:16:21,213

I have to look for it now.

 

564

00:16:21,213 --> 00:16:21,914

I put this down

 

565

00:16:21,914 --> 00:16:23,282

is on the other side of the room.

 

566

00:16:23,282 --> 00:16:24,249

He was like a machine.

 

567

00:16:24,249 --> 00:16:25,217

Everything.

 

568

00:16:25,217 --> 00:16:27,653

Everything was, you know, methodical.

 

569

00:16:28,120 --> 00:16:28,587

And

 

570

00:16:29,922 --> 00:16:31,390

that process saved him

 

571

00:16:31,390 --> 00:16:32,424

money over the over

 

572

00:16:32,424 --> 00:16:33,258

the years of time

 

573

00:16:33,258 --> 00:16:36,028

and what have you over the time.

 

574

00:16:36,261 --> 00:16:37,796

You know, when we were doing,

 

575

00:16:37,796 --> 00:16:40,232

we were really flying, doing,

 

576

00:16:40,432 --> 00:16:40,666

you know,

 

577

00:16:40,666 --> 00:16:41,767

when the bowling alley days

 

578

00:16:41,767 --> 00:16:44,169

were in their heyday,

 

579

00:16:44,169 --> 00:16:47,139

my uncle rarely did a lot of work.

 

580

00:16:48,207 --> 00:16:49,942

He rarely did this.

 

581

00:16:49,942 --> 00:16:50,576

He always looked like

 

582

00:16:50,576 --> 00:16:52,778

he was just standing around.

 

583

00:16:53,012 --> 00:16:54,780

But all he did was

 

584

00:16:54,780 --> 00:16:58,050

because we probably had

 

585

00:16:58,050 --> 00:17:00,085

back then we were running anywhere from 6

 

586

00:17:00,085 --> 00:17:02,688

to 8 guys with double sets of equipment,

 

587

00:17:02,688 --> 00:17:04,323

and we'd start on each end

 

588

00:17:04,323 --> 00:17:06,325

and everybody would work to the middle.

 

589

00:17:06,325 --> 00:17:08,460

And all he did

 

590

00:17:08,460 --> 00:17:09,194

was make sure

 

591

00:17:09,194 --> 00:17:10,195

codes are ready,

 

592

00:17:10,195 --> 00:17:12,331

machines are ready, paperwork.

 

593

00:17:12,331 --> 00:17:14,199

When you got done with doing something

 

594

00:17:14,199 --> 00:17:16,201

your next step, you just stepped

 

595

00:17:16,201 --> 00:17:17,403

into it and started going.

 

596

00:17:19,004 --> 00:17:21,407

He was a master.

 

597

00:17:21,407 --> 00:17:23,375

If people hated him for it

 

598

00:17:23,375 --> 00:17:24,810

because he never got a break.

 

599

00:17:24,810 --> 00:17:29,515

I mean, it was just never stop, non stop.

 

600

00:17:29,515 --> 00:17:30,749

It was kind of fun.

 

601

00:17:30,749 --> 00:17:33,986

But my partner Pete one day said

 

602

00:17:34,686 --> 00:17:35,888

when we were doing our own work,

 

603

00:17:35,888 --> 00:17:37,389

he goes, Yeah, it's really amazing

 

604

00:17:37,389 --> 00:17:39,358

how much we learn from your uncle.

 

605

00:17:39,358 --> 00:17:41,026

Not about

 

606

00:17:41,360 --> 00:17:43,095

not about how to do floors,

 

607

00:17:43,095 --> 00:17:45,264

but the process of how to do it.

 

608

00:17:45,564 --> 00:17:46,231

Yeah.

 

609

00:17:46,231 --> 00:17:48,500

And streamline it and never stop working.

 

610

00:17:48,600 --> 00:17:49,668

I go, Yeah, yeah.

 

611

00:17:49,668 --> 00:17:50,369

I said, You know,

 

612

00:17:50,369 --> 00:17:53,072

we all hated him for it, but holy crap.

 

613

00:17:53,105 --> 00:17:55,674

I mean, now I see why he did it.

 

614

00:17:55,674 --> 00:17:57,242

Time is money.

 

615

00:17:57,843 --> 00:17:59,745

When I was in the Carpenters Union,

 

616

00:17:59,745 --> 00:18:01,447

I worked with the same company.

 

617

00:18:01,447 --> 00:18:03,549

My father in law was a superintendent

 

618

00:18:03,549 --> 00:18:05,484

and hardest guy

 

619

00:18:05,484 --> 00:18:06,752

I've worked for in my life.

 

620

00:18:06,752 --> 00:18:09,555

Bar none, miserable, hard, hardest guy.

 

621

00:18:10,022 --> 00:18:12,424

And these guys that he had on his jobs,

 

622

00:18:12,424 --> 00:18:13,058

these were massive

 

623

00:18:13,058 --> 00:18:14,093

jobs, freeway

 

624

00:18:14,093 --> 00:18:16,395

overpasses and big, huge jobs.

 

625

00:18:17,196 --> 00:18:18,697

He had the same guys on the job

 

626

00:18:18,697 --> 00:18:19,765

all the time and they were hard

 

627

00:18:19,765 --> 00:18:21,333

guys, man.

 

628

00:18:21,333 --> 00:18:22,201

And I lost

 

629

00:18:22,201 --> 00:18:23,268

touch with everybody through the years

 

630

00:18:23,268 --> 00:18:23,635

and where they were,

 

631

00:18:23,635 --> 00:18:26,205

and I ran into one of them that long ago.

 

632

00:18:26,205 --> 00:18:28,540

And he goes, You know,

 

633

00:18:29,475 --> 00:18:30,943

after we left that company,

 

634

00:18:30,943 --> 00:18:32,044

you guys, you got out of the train,

 

635

00:18:32,044 --> 00:18:32,778

went to do your thing.

 

636

00:18:32,778 --> 00:18:33,345

And he says,

 

637

00:18:33,345 --> 00:18:34,980

I went on to work for other companies.

 

638

00:18:34,980 --> 00:18:36,849

He said, In my entire 30 years

 

639

00:18:36,849 --> 00:18:38,951

since then, I've never been around a crew

 

640

00:18:38,951 --> 00:18:40,152

that was any better than that

 

641

00:18:40,152 --> 00:18:41,353

crew that that crew on

 

642

00:18:41,353 --> 00:18:42,321

those jobs right then.

 

643

00:18:43,322 --> 00:18:43,856

It was the most

 

644

00:18:43,856 --> 00:18:45,390

organized, disciplined crew

 

645

00:18:45,390 --> 00:18:46,358

I've ever been around

 

646

00:18:46,358 --> 00:18:47,259

in my entire career.

 

647

00:18:47,259 --> 00:18:49,461

I've never got to that level again.

 

648

00:18:49,461 --> 00:18:49,828

And it's

 

649

00:18:49,828 --> 00:18:51,263

because he was a taskmaster

 

650

00:18:51,263 --> 00:18:53,599

about making everything,

 

651

00:18:53,799 --> 00:18:56,101

you know, a process for everything

 

652

00:18:56,101 --> 00:18:58,303

and even getting that process down.

 

653

00:18:58,303 --> 00:19:00,539

Sometimes you have to take a step back

 

654

00:19:00,539 --> 00:19:02,074

to get that process,

 

655

00:19:02,074 --> 00:19:02,741

you know what I mean?

 

656

00:19:02,741 --> 00:19:04,243

You maybe have to make a jig,

 

657

00:19:04,243 --> 00:19:05,210

which takes you a day.

 

658

00:19:05,210 --> 00:19:08,147

A tableside slide is a good example.

 

659

00:19:08,614 --> 00:19:10,149

Yes, it takes time to do that.

 

660

00:19:10,149 --> 00:19:11,216

Maybe there's there's times

 

661

00:19:11,216 --> 00:19:12,050

you have to break,

 

662

00:19:12,050 --> 00:19:12,484

you know,

 

663

00:19:12,484 --> 00:19:14,052

take steps back

 

664

00:19:14,052 --> 00:19:15,087

in order to go forward

 

665

00:19:15,087 --> 00:19:15,988

in the right

 

666

00:19:16,021 --> 00:19:18,557

manner, allow your self time to do that

 

667

00:19:18,557 --> 00:19:19,458

and have the confidence

 

668

00:19:19,458 --> 00:19:21,593

that you're doing the right thing

 

669

00:19:21,593 --> 00:19:23,295

in doing so.

 

670

00:19:23,295 --> 00:19:24,796

And again, these sleds and everything

 

671

00:19:24,796 --> 00:19:26,632

can be used on on jobs down the road.

 

672

00:19:26,632 --> 00:19:27,065

A lot of guys

 

673

00:19:27,065 --> 00:19:28,767

make sleds or make certain jigs

 

674

00:19:28,767 --> 00:19:30,903

that they just mark them,

 

675

00:19:30,903 --> 00:19:31,737

they calibrate them,

 

676

00:19:31,737 --> 00:19:32,271

they mark them,

 

677

00:19:32,271 --> 00:19:33,906

they put here's the ears, the ears,

 

678

00:19:33,906 --> 00:19:35,407

the the

 

679

00:19:35,407 --> 00:19:36,441

the saw blade they use

 

680

00:19:36,441 --> 00:19:38,177

with this particular sled.

 

681

00:19:38,177 --> 00:19:38,911

And here's

 

682

00:19:38,911 --> 00:19:40,012

the angle and everything,

 

683

00:19:40,012 --> 00:19:43,182

and it's on to him.

 

684

00:19:43,182 --> 00:19:44,283

I think there's other things

 

685

00:19:44,283 --> 00:19:45,150

that could set you up for

 

686

00:19:45,150 --> 00:19:47,386

for failure on scheduling.

 

687

00:19:47,386 --> 00:19:49,922

And one one is unfair scheduling.

 

688

00:19:49,922 --> 00:19:50,822

And honestly,

 

689

00:19:50,822 --> 00:19:52,524

I was guilty of this

 

690

00:19:52,524 --> 00:19:53,959

at times with my brothers

 

691

00:19:53,959 --> 00:19:54,960

when I would

 

692

00:19:54,960 --> 00:19:56,962

I would put too much on their plate

 

693

00:19:56,962 --> 00:19:57,663

and then I would put

 

694

00:19:57,663 --> 00:19:59,364

the pressure downstream,

 

695

00:19:59,364 --> 00:20:00,032

you know what I mean?

 

696

00:20:01,233 --> 00:20:02,701

So I think that's,

 

697

00:20:02,701 --> 00:20:03,001

you know,

 

698

00:20:03,001 --> 00:20:03,702

allow some buffer

 

699

00:20:03,702 --> 00:20:06,205

between the jobs is a smart

 

700

00:20:08,540 --> 00:20:10,175

unexpected absences can

 

701

00:20:10,175 --> 00:20:11,410

wreak havoc on a schedule

 

702

00:20:11,410 --> 00:20:11,643

that's

 

703

00:20:11,643 --> 00:20:14,746

why young guys man in the trade man

 

704

00:20:14,780 --> 00:20:16,648

if I can implore you to do

 

705

00:20:16,648 --> 00:20:18,750

one thing, is to be reliable.

 

706

00:20:19,051 --> 00:20:21,253

Sure, sure, sure.

 

707

00:20:21,553 --> 00:20:22,187

I mean.

 

708

00:20:22,187 --> 00:20:24,122

I mean, I'm telling you,

 

709

00:20:24,122 --> 00:20:26,458

it is so damn important,

 

710

00:20:26,592 --> 00:20:28,160

and you really ought to.

 

711

00:20:28,160 --> 00:20:30,329

If a guy is putting time in to you

 

712

00:20:30,329 --> 00:20:33,065

and he's teaching you a trade,

 

713

00:20:33,198 --> 00:20:34,199

it's a two way street

 

714

00:20:34,199 --> 00:20:35,400

and you really, really owe it

 

715

00:20:35,400 --> 00:20:35,834

because

 

716

00:20:36,134 --> 00:20:37,603

the pressure that these guys

 

717

00:20:37,603 --> 00:20:38,670

are under to get these jobs

 

718

00:20:38,670 --> 00:20:40,105

done and be professional

 

719

00:20:40,105 --> 00:20:42,241

and and and get more jobs

 

720

00:20:42,241 --> 00:20:43,208

and keep you working

 

721

00:20:43,208 --> 00:20:44,209

and keep things going.

 

722

00:20:44,209 --> 00:20:44,876

And that way

 

723

00:20:44,876 --> 00:20:46,111

allows you to take vacation

 

724

00:20:46,111 --> 00:20:47,879

time and this, that and the other.

 

725

00:20:47,879 --> 00:20:50,616

He needs you to be on time and

 

726

00:20:50,616 --> 00:20:51,516

he needs you to be

 

727

00:20:53,218 --> 00:20:53,852

reliable.

 

728

00:20:53,852 --> 00:20:54,753

As far as

 

729

00:20:54,753 --> 00:20:56,521

not having unexpected absences,

 

730

00:20:56,521 --> 00:20:58,490

it is a killer to a small business.

 

731

00:20:58,490 --> 00:21:00,525

It's an absolute killer

 

732

00:21:01,159 --> 00:21:01,660

because it's probably

 

733

00:21:01,660 --> 00:21:03,328

the one thing that would just break

 

734

00:21:03,328 --> 00:21:04,763

a guy's heart in his soul

 

735

00:21:04,763 --> 00:21:06,098

and probably put a lot of businesses out

 

736

00:21:06,098 --> 00:21:06,999

under

 

737

00:21:07,065 --> 00:21:08,867

just not being able to rely on on

 

738

00:21:08,867 --> 00:21:10,302

on helping their on time

 

739

00:21:10,302 --> 00:21:12,404

as a as I think is

 

740

00:21:14,139 --> 00:21:15,741

when you know, you're you're

 

741

00:21:15,741 --> 00:21:17,409

you're you're a man

 

742

00:21:17,409 --> 00:21:19,978

frankly a man that can be count on

 

743

00:21:19,978 --> 00:21:20,946

it has responsibility.

 

744

00:21:20,946 --> 00:21:22,981

That's going to be a good man in life.

 

745

00:21:22,981 --> 00:21:24,916

I really think it is.

 

746

00:21:24,916 --> 00:21:27,052

One of the core principles

 

747

00:21:27,052 --> 00:21:28,053

is that you show up

 

748

00:21:28,053 --> 00:21:28,954

when you say you're going to show up

 

749

00:21:28,954 --> 00:21:29,521

and you do what you say

 

750

00:21:29,521 --> 00:21:31,323

you're going to do.

 

751

00:21:31,323 --> 00:21:33,525

So that's the way I look at it.

 

752

00:21:34,259 --> 00:21:35,894

I think another thing you can look at is

 

753

00:21:37,296 --> 00:21:39,564

the logistics in the home.

 

754

00:21:39,564 --> 00:21:41,700

That's people and furniture.

 

755

00:21:41,700 --> 00:21:42,668

You know,

 

756

00:21:43,035 --> 00:21:44,169

if they say, hey,

 

757

00:21:44,169 --> 00:21:45,470

you can't start until 8:00,

 

758

00:21:45,470 --> 00:21:46,538

you have to be done by three

 

759

00:21:46,538 --> 00:21:49,241

because my kids come home from school.

 

760

00:21:49,241 --> 00:21:50,275

That all takes away

 

761

00:21:50,275 --> 00:21:51,643

from your time on the job

 

762

00:21:51,643 --> 00:21:53,111

and that has to be accounted for.

 

763

00:21:53,111 --> 00:21:54,513

So those conversations have to be

 

764

00:21:54,513 --> 00:21:57,049

upfront is our working time, is this

 

765

00:21:57,049 --> 00:21:58,550

and if I'm going to break this job

 

766

00:21:58,550 --> 00:22:00,452

into two stages, well,

 

767

00:22:00,452 --> 00:22:02,321

now that price completely different

 

768

00:22:02,321 --> 00:22:04,222

because now I have to go back to the job.

 

769

00:22:04,222 --> 00:22:05,924

I have to bring in the machine again,

 

770

00:22:05,924 --> 00:22:07,359

take the machine back out again,

 

771

00:22:07,359 --> 00:22:08,593

move things around again.

 

772

00:22:08,593 --> 00:22:09,661

It's two different situations

 

773

00:22:09,661 --> 00:22:10,762

all together.

 

774

00:22:10,762 --> 00:22:12,931

So that needs to be accounted for.

 

775

00:22:13,665 --> 00:22:14,366

You know,

 

776

00:22:14,666 --> 00:22:17,035

we had talked about doing this show.

 

777

00:22:17,035 --> 00:22:17,869

I think one of the things

 

778

00:22:17,869 --> 00:22:19,171

we were talking about

 

779

00:22:19,171 --> 00:22:21,940

why we were going to do this show was

 

780

00:22:24,643 --> 00:22:27,212

because of what's going on out there.

 

781

00:22:27,212 --> 00:22:27,546

Things

 

782

00:22:27,546 --> 00:22:29,948

seem to be slowing up a little bit.

 

783

00:22:31,216 --> 00:22:32,718

I mean, not the mad rush

 

784

00:22:32,718 --> 00:22:34,319

that we had from before.

 

785

00:22:34,319 --> 00:22:34,753

You know,

 

786

00:22:34,753 --> 00:22:36,288

maybe it seems like it's slowing

 

787

00:22:36,288 --> 00:22:38,256

or just getting back to

 

788

00:22:38,256 --> 00:22:40,492

pre core pre-COVID normalcy,

 

789

00:22:41,760 --> 00:22:42,494

but

 

790

00:22:43,562 --> 00:22:45,997

with the scheduling now, those days are

 

791

00:22:45,997 --> 00:22:47,933

they're platinum.

 

792

00:22:48,700 --> 00:22:49,701

And, you know,

 

793

00:22:49,701 --> 00:22:50,736

one of the reasons that Pete

 

794

00:22:50,736 --> 00:22:52,437

and I stopped working for builders

 

795

00:22:52,437 --> 00:22:55,173

and stores was it was just the two of us.

 

796

00:22:55,807 --> 00:22:58,043

So when we scheduled a week

 

797

00:22:58,176 --> 00:22:59,745

for a job, you know, sand

 

798

00:22:59,745 --> 00:23:01,346

and install and everything

 

799

00:23:01,346 --> 00:23:02,214

and then,

 

800

00:23:02,214 --> 00:23:02,481

you know,

 

801

00:23:02,481 --> 00:23:04,149

we got banged out of it and oh, well,

 

802

00:23:04,149 --> 00:23:05,984

we're not ready yet,

 

803

00:23:05,984 --> 00:23:06,885

you know, all of a sudden

 

804

00:23:06,885 --> 00:23:07,919

now we got

 

805

00:23:08,186 --> 00:23:10,489

yeah, we can go golfing efficient

 

806

00:23:10,489 --> 00:23:11,723

or we better scramble around

 

807

00:23:11,723 --> 00:23:14,359

and find some records or something to do.

 

808

00:23:14,359 --> 00:23:16,795

But after we got nailed a few times

 

809

00:23:16,795 --> 00:23:18,363

and I think in the end

 

810

00:23:18,363 --> 00:23:20,165

it was really my fault

 

811

00:23:20,165 --> 00:23:21,533

because I just wasn't

 

812

00:23:21,533 --> 00:23:22,701

staying on top of people.

 

813

00:23:22,701 --> 00:23:23,568

I was just taking people

 

814

00:23:23,568 --> 00:23:25,837

at their word, thinking, here we go.

 

815

00:23:25,871 --> 00:23:27,272

Monday, more in the 18

 

816

00:23:27,272 --> 00:23:28,907

to we're starting this job

 

817

00:23:28,907 --> 00:23:29,541

and then you get there

 

818

00:23:29,541 --> 00:23:30,642

and they're not there.

 

819

00:23:30,642 --> 00:23:30,976

You know,

 

820

00:23:30,976 --> 00:23:32,277

I should have been checking on that

 

821

00:23:32,277 --> 00:23:33,979

job a week ahead of time.

 

822

00:23:35,580 --> 00:23:37,082

I know it's going to be a lot.

 

823

00:23:37,082 --> 00:23:38,984

But coming in to where we're coming in

 

824

00:23:38,984 --> 00:23:42,888

to where your time is precious now

 

825

00:23:43,288 --> 00:23:44,823

and especially smaller crew,

 

826

00:23:44,823 --> 00:23:46,224

you know, if you're one of these guys

 

827

00:23:46,224 --> 00:23:47,292

who is running

 

828

00:23:47,292 --> 00:23:48,593

ten crews and you got lots

 

829

00:23:48,593 --> 00:23:49,728

jobs going, yeah,

 

830

00:23:49,728 --> 00:23:50,629

you know,

 

831

00:23:50,629 --> 00:23:52,998

might not hurt as much, but,

 

832

00:23:52,998 --> 00:23:54,433

you know, for the two,

 

833

00:23:54,433 --> 00:23:56,468

two and three man companies,

 

834

00:23:56,468 --> 00:23:57,903

you know, a week off,

 

835

00:23:57,903 --> 00:23:59,471

that's going to kill people.

 

836

00:23:59,471 --> 00:24:02,207

So you have got to stay on your builders

 

837

00:24:02,207 --> 00:24:04,176

and your store owners and everything

 

838

00:24:04,176 --> 00:24:05,177

just to make sure

 

839

00:24:05,177 --> 00:24:07,712

that you're not walking into,

 

840

00:24:07,712 --> 00:24:09,548

you know, walking into a fire pit.

 

841

00:24:09,548 --> 00:24:11,783

Look what happens when you lose a week

 

842

00:24:11,783 --> 00:24:13,151

on a job.

 

843

00:24:13,518 --> 00:24:15,554

I mean, and also that goes to

 

844

00:24:15,554 --> 00:24:16,621

why you need to charge

 

845

00:24:16,621 --> 00:24:19,357

what you what you have to charge. And,

 

846

00:24:20,492 --> 00:24:21,693

you know, you have to cover

 

847

00:24:21,693 --> 00:24:22,761

your all these hidden costs

 

848

00:24:22,761 --> 00:24:24,229

because as a

 

849

00:24:24,229 --> 00:24:29,100

as a somebody working for themselves,

 

850

00:24:29,100 --> 00:24:31,303

when something happens unexpected

 

851

00:24:31,303 --> 00:24:32,237

that you lose a week

 

852

00:24:32,237 --> 00:24:33,805

because a homeowner isn't ready

 

853

00:24:33,805 --> 00:24:34,272

like they said

 

854

00:24:34,272 --> 00:24:34,906

they were going to be here,

 

855

00:24:34,906 --> 00:24:37,008

what have you, that's a killer.

 

856

00:24:37,008 --> 00:24:38,510

And it goes right to your profit,

 

857

00:24:38,510 --> 00:24:40,846

your bottom line at the end of the year.

 

858

00:24:40,846 --> 00:24:41,913

So I think that's why

 

859

00:24:41,913 --> 00:24:42,948

we say you need to charge

 

860

00:24:42,948 --> 00:24:44,883

six bucks, eight bucks, whatever.

 

861

00:24:44,883 --> 00:24:47,085

I think those things part are part of the

 

862

00:24:47,586 --> 00:24:50,455

of the factor of running a business.

 

863

00:24:50,989 --> 00:24:52,958

You have to and you need those.

 

864

00:24:52,958 --> 00:24:53,358

That's why

 

865

00:24:53,358 --> 00:24:54,860

I always say I never feel guilty

 

866

00:24:54,860 --> 00:24:57,062

when I'll say you get to a job

 

867

00:24:57,062 --> 00:24:58,864

and I mean, that's just one example

 

868

00:24:58,864 --> 00:24:59,331

this morning.

 

869

00:24:59,331 --> 00:25:00,432

The old days are so

 

870

00:25:00,432 --> 00:25:00,932

how old

 

871

00:25:00,932 --> 00:25:01,566

we are back in

 

872

00:25:01,566 --> 00:25:02,634

when we used to call engineered

 

873

00:25:02,634 --> 00:25:04,202

floors, laminate floors,

 

874

00:25:04,202 --> 00:25:05,537

and you go there to see on the floor

 

875

00:25:05,537 --> 00:25:07,539

and it would stand up with 100 grit

 

876

00:25:07,539 --> 00:25:09,708

and it's like 2500 square feet

 

877

00:25:10,141 --> 00:25:10,542

and you think,

 

878

00:25:10,542 --> 00:25:11,142

Oh my gosh,

 

879

00:25:11,142 --> 00:25:12,477

this is going to be a fantastic day,

 

880

00:25:12,477 --> 00:25:14,779

wide open day, and we beat it high.

 

881

00:25:14,779 --> 00:25:15,113

You know,

 

882

00:25:15,113 --> 00:25:16,147

maybe there are some things out

 

883

00:25:16,147 --> 00:25:17,015

for some variables,

 

884

00:25:17,015 --> 00:25:18,617

but everything went your direction.

 

885

00:25:18,617 --> 00:25:20,719

Everything went your way,

 

886

00:25:20,719 --> 00:25:21,720

you know what I mean?

 

887

00:25:21,720 --> 00:25:23,588

You need those jobs

 

888

00:25:23,588 --> 00:25:24,656

and you need to charge

 

889

00:25:24,656 --> 00:25:25,924

because there's going to be these jobs

 

890

00:25:25,924 --> 00:25:28,193

when when someone bails on you,

 

891

00:25:28,460 --> 00:25:30,495

when the scheduling gets screwed up

 

892

00:25:30,495 --> 00:25:32,030

and now you're not able to make money

 

893

00:25:32,030 --> 00:25:32,998

for that week,

 

894

00:25:32,998 --> 00:25:37,636

that's all part of running a business.

 

895

00:25:37,636 --> 00:25:38,370

There's a couple of things.

 

896

00:25:38,370 --> 00:25:39,938

In it, a couple of things, too.

 

897

00:25:39,938 --> 00:25:41,673

I mean, now that I'm thinking about it

 

898

00:25:41,673 --> 00:25:43,041

and we did get jammed up

 

899

00:25:44,042 --> 00:25:46,711

with scheduling when people aren't ready.

 

900

00:25:47,512 --> 00:25:50,982

If I had had a power scrubber,

 

901

00:25:51,249 --> 00:25:52,551

right, had a power scrubber

 

902

00:25:52,551 --> 00:25:54,753

and really focused on some remote work

 

903

00:25:55,387 --> 00:25:56,054

and made it,

 

904

00:25:56,054 --> 00:25:57,022

I might have been able

 

905

00:25:57,022 --> 00:25:58,323

to sprinkle things like that.

 

906

00:25:58,323 --> 00:25:58,924

And so

 

907

00:25:58,924 --> 00:26:01,092

I wasn't getting destroyed on that.

 

908

00:26:02,827 --> 00:26:04,129

There just wasn't power scrubbers

 

909

00:26:04,129 --> 00:26:05,096

available back then.

 

910

00:26:05,096 --> 00:26:06,298

But now,

 

911

00:26:06,298 --> 00:26:06,831

you know,

 

912

00:26:06,831 --> 00:26:07,365

there's a

 

913

00:26:07,365 --> 00:26:08,166

good, quick

 

914

00:26:08,166 --> 00:26:10,201

little opportunity out there

 

915

00:26:10,201 --> 00:26:13,371

that might be able to help you

 

916

00:26:14,039 --> 00:26:15,040

when you're getting screwed

 

917

00:26:15,040 --> 00:26:16,341

on your schedule.

 

918

00:26:16,341 --> 00:26:16,775

Yeah.

 

919

00:26:16,775 --> 00:26:18,543

With especially with the clients

 

920

00:26:18,543 --> 00:26:19,544

that you've had done

 

921

00:26:19,544 --> 00:26:22,581

work for in the past,

 

922

00:26:22,581 --> 00:26:24,583

I think another thing that that can kill

 

923

00:26:24,583 --> 00:26:26,851

you is a slow decision maker.

 

924

00:26:26,851 --> 00:26:28,219

When you come to a junction

 

925

00:26:28,219 --> 00:26:31,590

in the in the job and

 

926

00:26:31,623 --> 00:26:32,691

she stopped a job

 

927

00:26:32,691 --> 00:26:33,391

because she doesn't know

 

928

00:26:33,391 --> 00:26:34,292

which way to lay the floor

 

929

00:26:34,292 --> 00:26:35,327

you can't make it reminds him

 

930

00:26:35,327 --> 00:26:35,760

make her mind

 

931

00:26:35,760 --> 00:26:36,962

what color or whatever

 

932

00:26:36,962 --> 00:26:39,364

and it just absolutely kills the job.

 

933

00:26:39,898 --> 00:26:41,132

I mean, so those type of things

 

934

00:26:41,132 --> 00:26:42,901

as you know

 

935

00:26:42,901 --> 00:26:44,402

and I'll tell you what

 

936

00:26:44,402 --> 00:26:46,805

and this goes to apprentices, too,

 

937

00:26:47,072 --> 00:26:49,207

when you can start anticipating problems

 

938

00:26:49,441 --> 00:26:51,276

and anticipating the next step.

 

939

00:26:51,276 --> 00:26:53,011

A job is so valuable,

 

940

00:26:53,011 --> 00:26:53,912

so being able to get

 

941

00:26:53,912 --> 00:26:55,347

those things out of the way

 

942

00:26:55,347 --> 00:26:55,981

so there's not

 

943

00:26:55,981 --> 00:26:57,716

so decision makers as slow down your

 

944

00:26:58,984 --> 00:27:00,652

process in progress.

 

945

00:27:00,652 --> 00:27:01,586

Boy, you got that.

 

946

00:27:01,586 --> 00:27:02,520

Okay. That was tough.

 

947

00:27:02,520 --> 00:27:03,455

I almost didn't make it right.

 

948

00:27:03,455 --> 00:27:05,323

That was a tough one. Yeah. Thank you.

 

949

00:27:05,323 --> 00:27:06,758

You just get going, man. You're.

 

950

00:27:06,758 --> 00:27:08,893

You're like, on a roller coaster, Sam.

 

951

00:27:09,127 --> 00:27:10,962

Thank you.

 

952

00:27:10,962 --> 00:27:12,330

I don't think that was a compliment.

 

953

00:27:12,330 --> 00:27:15,133

But the other thing, too, is,

 

954

00:27:15,133 --> 00:27:16,434

do I have to pick up my tools?

 

955

00:27:16,434 --> 00:27:17,402

Every night

 

956

00:27:17,869 --> 00:27:18,970

is a big consideration

 

957

00:27:18,970 --> 00:27:20,338

on on the cost of the job.

 

958

00:27:20,338 --> 00:27:21,206

If I mean, am I

 

959

00:27:21,206 --> 00:27:22,073

in a safe neighborhood, a

 

960

00:27:22,073 --> 00:27:23,742

really high end neighborhood where

 

961

00:27:23,742 --> 00:27:24,909

you know what this is?

 

962

00:27:24,909 --> 00:27:26,945

I feel very comfortable.

 

963

00:27:26,945 --> 00:27:29,180

See, I'm struggling again, Rob.

 

964

00:27:29,581 --> 00:27:31,082

I'm not. Yes.

 

965

00:27:31,082 --> 00:27:31,316

Yes.

 

966

00:27:31,316 --> 00:27:32,550

Left me alone to my own devices

 

967

00:27:32,550 --> 00:27:33,652

that time, didn't you. Yeah.

 

968

00:27:33,652 --> 00:27:34,819

Yeah. Okay.

 

969

00:27:34,819 --> 00:27:36,955

Saying yeah or. Do or, or do.

 

970

00:27:36,955 --> 00:27:38,189

I had to pack up my tools

 

971

00:27:38,189 --> 00:27:39,858

every single night, you know, my,

 

972

00:27:39,858 --> 00:27:42,127

my table size and my sanders and buffers

 

973

00:27:42,127 --> 00:27:43,261

and all that stuff, you know,

 

974

00:27:43,261 --> 00:27:44,329

even that, you know,

 

975

00:27:44,329 --> 00:27:46,564

has to be factored into the equation.

 

976

00:27:46,564 --> 00:27:50,101

So I think there's that was the worst.

 

977

00:27:50,101 --> 00:27:50,702

Yeah.

 

978

00:27:50,702 --> 00:27:53,938

Yeah, that was the that was the worst.

 

979

00:27:54,239 --> 00:27:55,407

I hated doing that.

 

980

00:27:56,408 --> 00:27:57,909

There's only one thing worse

 

981

00:27:57,909 --> 00:27:59,077

and that's coming back to the job

 

982

00:27:59,077 --> 00:28:01,246

and all your stuff is gone.

 

983

00:28:01,646 --> 00:28:04,082

So yeah, well,

 

984

00:28:04,082 --> 00:28:05,483

when we worked in rough neighborhoods

 

985

00:28:05,483 --> 00:28:06,551

like that,

 

986

00:28:06,918 --> 00:28:08,019

if you ever meet Pete,

 

987

00:28:08,019 --> 00:28:09,554

ask him what I used to do.

 

988

00:28:09,554 --> 00:28:11,489

I used to try to hide everything.

 

989

00:28:11,489 --> 00:28:13,258

Like, Yeah,

 

990

00:28:13,258 --> 00:28:15,160

nobody will ever look in this closet.

 

991

00:28:15,160 --> 00:28:15,794

Yeah,

 

992

00:28:15,794 --> 00:28:17,896

they're not going to look in a closet.

 

993

00:28:17,896 --> 00:28:19,531

You can't leave anything out.

 

994

00:28:19,531 --> 00:28:21,099

I want him to look in the house

 

995

00:28:21,099 --> 00:28:22,467

and see nothing.

 

996

00:28:22,467 --> 00:28:24,369

So I was the king of trying to hide

 

997

00:28:24,369 --> 00:28:26,071

stuff, laying stuff down.

 

998

00:28:26,071 --> 00:28:29,240

Yeah, just so I was so lazy.

 

999

00:28:29,240 --> 00:28:30,842

I didn't want to carry all that crap

 

1000

00:28:30,842 --> 00:28:32,077

back out to the truck.

 

1001

00:28:32,077 --> 00:28:32,777

You know what?

 

1002

00:28:32,777 --> 00:28:33,778

My brother

 

1003

00:28:33,778 --> 00:28:34,646

Doug, one time,

 

1004

00:28:34,646 --> 00:28:37,315

he had a great big, heavy chain,

 

1005

00:28:37,315 --> 00:28:39,451

and he chained all of our stuff together

 

1006

00:28:39,451 --> 00:28:40,351

one time.

 

1007

00:28:40,351 --> 00:28:42,287

And would you believe that

 

1008

00:28:42,287 --> 00:28:44,656

they got the the general contractor?

 

1009

00:28:44,656 --> 00:28:45,323

Someone ripped up,

 

1010

00:28:45,323 --> 00:28:46,524

ripped him off that night,

 

1011

00:28:46,524 --> 00:28:48,093

took a lot of their tools.

 

1012

00:28:48,093 --> 00:28:49,461

None of ours got taken.

 

1013

00:28:49,461 --> 00:28:51,396

The sander was there.

 

1014

00:28:51,396 --> 00:28:53,264

It was all all chained together.

 

1015

00:28:53,264 --> 00:28:54,032

You would have to be able

 

1016

00:28:54,032 --> 00:28:55,567

to take everything in one shot.

 

1017

00:28:55,567 --> 00:28:56,835

And they tried,

 

1018

00:28:56,835 --> 00:28:59,437

but all our stuff was the only stuff that

 

1019

00:28:59,704 --> 00:29:00,772

that didn't get stolen.

 

1020

00:29:00,772 --> 00:29:02,907

So, yeah, that's a good one.

 

1021

00:29:03,341 --> 00:29:05,610

We just made a save somebody's job, man.

 

1022

00:29:05,810 --> 00:29:06,945

And we used to give his.

 

1023

00:29:06,945 --> 00:29:09,247

Money to save some heartache there.

 

1024

00:29:09,247 --> 00:29:10,648

I like that idea.

 

1025

00:29:10,648 --> 00:29:12,150

Chain him up. Yeah.

 

1026

00:29:12,150 --> 00:29:13,017

We used to give Doug

 

1027

00:29:13,017 --> 00:29:14,953

such a hard time, too, about doing that.

 

1028

00:29:14,953 --> 00:29:15,620

Sometimes that.

 

1029

00:29:15,620 --> 00:29:16,755

Come on, that was go, man.

 

1030

00:29:16,755 --> 00:29:17,388

Don't worry about that.

 

1031

00:29:17,388 --> 00:29:18,556

Just get out of here.

 

1032

00:29:18,556 --> 00:29:20,058

But we stopped doing that.

 

1033

00:29:20,058 --> 00:29:21,326

Couple more things real quick.

 

1034

00:29:23,161 --> 00:29:25,463

A couple of things that can put

 

1035

00:29:25,463 --> 00:29:27,932

this always gives you an advantage

 

1036

00:29:27,932 --> 00:29:28,466

on a job

 

1037

00:29:28,466 --> 00:29:29,033

and puts things

 

1038

00:29:29,033 --> 00:29:31,169

on your side of the equation

 

1039

00:29:31,169 --> 00:29:32,203

and put you in good graces

 

1040

00:29:32,203 --> 00:29:33,538

with the homeowner.

 

1041

00:29:33,538 --> 00:29:35,273

And I think it's important to clean

 

1042

00:29:35,273 --> 00:29:37,876

as you go at the end of every job.

 

1043

00:29:38,109 --> 00:29:38,610

You know,

 

1044

00:29:38,610 --> 00:29:39,511

I, you know, work

 

1045

00:29:39,511 --> 00:29:40,211

this into the

 

1046

00:29:40,211 --> 00:29:41,446

your timing on the job,

 

1047

00:29:41,446 --> 00:29:43,515

but really do clean as you go.

 

1048

00:29:44,149 --> 00:29:47,552

And I think also to the lack

 

1049

00:29:47,552 --> 00:29:49,721

of lack of communication can erode trust

 

1050

00:29:50,121 --> 00:29:51,756

with the homeowner.

 

1051

00:29:51,756 --> 00:29:53,491

So I think it's important

 

1052

00:29:53,491 --> 00:29:55,126

that you overcommunicate the schedule

 

1053

00:29:55,126 --> 00:29:56,561

and what's going on and everything

 

1054

00:29:56,561 --> 00:29:58,229

so those those things can go

 

1055

00:29:58,229 --> 00:30:00,265

right on to your side of the table.

 

1056

00:30:00,265 --> 00:30:02,700

And and a great positive attitude.

 

1057

00:30:03,368 --> 00:30:05,670

Those miles goes miles.

 

1058

00:30:05,670 --> 00:30:06,805

And I've said this

 

1059

00:30:06,805 --> 00:30:08,239

to young guys all the time

 

1060

00:30:09,307 --> 00:30:11,342

because I've known it firsthand.

 

1061

00:30:11,342 --> 00:30:13,545

You never know who's watching you.

 

1062

00:30:13,545 --> 00:30:15,814

You never know.

 

1063

00:30:15,814 --> 00:30:17,849

There is a time that I want to hire

 

1064

00:30:17,849 --> 00:30:18,616

someone or bring

 

1065

00:30:18,616 --> 00:30:20,218

somebody up as a foreman, move

 

1066

00:30:20,218 --> 00:30:21,352

somebody up.

 

1067

00:30:21,386 --> 00:30:24,255

And so in my mind, I'm always evaluating

 

1068

00:30:24,255 --> 00:30:25,757

who's going to be the next guy,

 

1069

00:30:25,757 --> 00:30:26,324

the leader who's

 

1070

00:30:26,324 --> 00:30:27,325

going to step up, whatever.

 

1071

00:30:27,325 --> 00:30:28,293

But I would never say that.

 

1072

00:30:28,293 --> 00:30:29,360

I'm just watching

 

1073

00:30:29,360 --> 00:30:30,562

how people handle adversity,

 

1074

00:30:30,562 --> 00:30:31,763

how they handle things

 

1075

00:30:31,763 --> 00:30:33,064

that could be a negative thing.

 

1076

00:30:33,064 --> 00:30:33,731

Or do they,

 

1077

00:30:33,731 --> 00:30:34,833

you know, are they

 

1078

00:30:34,833 --> 00:30:35,133

you know,

 

1079

00:30:35,133 --> 00:30:37,635

some guys can make a bad situation worse

 

1080

00:30:37,635 --> 00:30:38,870

and some guys can help you power

 

1081

00:30:38,870 --> 00:30:40,538

through a bad situation.

 

1082

00:30:40,538 --> 00:30:42,540

So yeah.

 

1083

00:30:42,540 --> 00:30:43,274

So I don't know,

 

1084

00:30:43,274 --> 00:30:45,276

I think, you know, scheduling is tough.

 

1085

00:30:45,276 --> 00:30:46,511

It's one of the toughest things

 

1086

00:30:46,511 --> 00:30:47,979

that parts of the job I think.

 

1087

00:30:47,979 --> 00:30:49,080

And I think part of

 

1088

00:30:49,080 --> 00:30:50,381

it is the more conscientious

 

1089

00:30:50,381 --> 00:30:52,417

and the more you care, the tougher it is.

 

1090

00:30:53,785 --> 00:30:54,352

You know, I've seen

 

1091

00:30:54,352 --> 00:30:55,920

some people go, hey,

 

1092

00:30:55,920 --> 00:30:56,754

are we supposed to do

 

1093

00:30:56,754 --> 00:30:58,156

can I get there tomorrow?

 

1094

00:30:58,156 --> 00:31:00,525

Yeah, you know, I could never

 

1095

00:31:01,025 --> 00:31:04,162

I could never understand that guy.

 

1096

00:31:04,162 --> 00:31:05,396

I wanted to be that guy.

 

1097

00:31:05,396 --> 00:31:05,864

But.

 

1098

00:31:06,030 --> 00:31:07,165

You know, like,

 

1099

00:31:07,165 --> 00:31:08,833

I don't want to just like you're saying,

 

1100

00:31:08,833 --> 00:31:09,601

I don't want to sound like

 

1101

00:31:09,601 --> 00:31:12,003

I was bragging, but

 

1102

00:31:12,003 --> 00:31:13,838

if we had a job starting on Monday

 

1103

00:31:13,838 --> 00:31:14,939

and we had to work the weekend

 

1104

00:31:14,939 --> 00:31:15,573

to finish up

 

1105

00:31:15,573 --> 00:31:16,908

because we didn't do a good job

 

1106

00:31:16,908 --> 00:31:19,077

planning on ready to think

 

1107

00:31:19,077 --> 00:31:20,411

we'd worked a weekend,

 

1108

00:31:20,411 --> 00:31:22,380

I could not tell somebody,

 

1109

00:31:22,380 --> 00:31:23,748

especially when it just got

 

1110

00:31:23,748 --> 00:31:25,483

to be us and homeowners

 

1111

00:31:25,483 --> 00:31:27,852

and we eliminated builders and stores.

 

1112

00:31:27,852 --> 00:31:28,119

All right.

 

1113

00:31:28,119 --> 00:31:30,288

Well, you know, now

 

1114

00:31:30,288 --> 00:31:32,056

now I have no excuses

 

1115

00:31:32,056 --> 00:31:33,691

for scheduling fiascos.

 

1116

00:31:33,691 --> 00:31:34,325

You know,

 

1117

00:31:34,325 --> 00:31:35,660

the only thing would slow us down

 

1118

00:31:35,660 --> 00:31:38,763

is if we ran into something unexpected.

 

1119

00:31:39,931 --> 00:31:40,331

You know, I

 

1120

00:31:40,331 --> 00:31:47,872

will say, as you get older, it's weird.

 

1121

00:31:47,872 --> 00:31:48,706

Like when you're young,

 

1122

00:31:48,706 --> 00:31:49,374

you know, like you're

 

1123

00:31:49,374 --> 00:31:50,041

working all the time.

 

1124

00:31:50,041 --> 00:31:51,409

You guy working all the time.

 

1125

00:31:51,409 --> 00:31:52,844

You know, what I have do is work

 

1126

00:31:52,844 --> 00:31:54,078

and whatever.

 

1127

00:31:54,078 --> 00:31:55,380

As you get older, somehow

 

1128

00:31:55,380 --> 00:31:57,415

some things change

 

1129

00:31:57,415 --> 00:31:59,250

and you don't mind it as much.

 

1130

00:31:59,250 --> 00:32:01,352

I think, at least for me.

 

1131

00:32:01,352 --> 00:32:03,388

And sometimes going to work.

 

1132

00:32:03,388 --> 00:32:05,223

You don't mind working.

 

1133

00:32:05,223 --> 00:32:05,990

You don't mind working

 

1134

00:32:05,990 --> 00:32:07,825

like you did when he was a kid.

 

1135

00:32:07,825 --> 00:32:10,795

Like towards the end of my career, like

 

1136

00:32:10,862 --> 00:32:12,063

I used to like going

 

1137

00:32:12,063 --> 00:32:13,364

to work on a Saturday.

 

1138

00:32:13,364 --> 00:32:14,632

I'm the only one there

 

1139

00:32:14,632 --> 00:32:16,434

and I'm there to coat the floor,

 

1140

00:32:16,434 --> 00:32:18,336

so there's nobody on the job site.

 

1141

00:32:18,336 --> 00:32:20,571

I put a put on the time we didn't have

 

1142

00:32:20,705 --> 00:32:22,440

I just to bring my radio or whatever

 

1143

00:32:22,440 --> 00:32:23,708

this a radio

 

1144

00:32:23,708 --> 00:32:24,575

put on a nice music

 

1145

00:32:24,575 --> 00:32:25,877

that I liked and listen,

 

1146

00:32:25,877 --> 00:32:26,511

I was going to coat the

 

1147

00:32:26,511 --> 00:32:27,812

floor, put the final coat on

 

1148

00:32:31,182 --> 00:32:31,849

and it's got nothing

 

1149

00:32:31,849 --> 00:32:32,583

to do with scheduling,

 

1150

00:32:32,583 --> 00:32:33,051

but it just,

 

1151

00:32:33,051 --> 00:32:35,653

it just is coming back to me.

 

1152

00:32:35,653 --> 00:32:36,421

I would go there

 

1153

00:32:36,421 --> 00:32:37,789

like the last thing in the world

 

1154

00:32:37,789 --> 00:32:38,423

I was going there

 

1155

00:32:38,423 --> 00:32:40,124

to do was coat the floor.

 

1156

00:32:40,124 --> 00:32:41,092

Like the last thing on

 

1157

00:32:41,092 --> 00:32:43,027

my mind was covering the floor.

 

1158

00:32:43,027 --> 00:32:44,228

Because if I

 

1159

00:32:44,228 --> 00:32:45,630

if I went there thinking, oh, I got to,

 

1160

00:32:45,630 --> 00:32:46,698

I'm going to go to floor

 

1161

00:32:46,698 --> 00:32:47,999

and just got to get this job coat

 

1162

00:32:47,999 --> 00:32:50,268

and I'm done.

 

1163

00:32:50,268 --> 00:32:52,503

I would tend to like want to rush it or,

 

1164

00:32:52,503 --> 00:32:53,338

you know, whatever.

 

1165

00:32:53,338 --> 00:32:54,739

Oh, I got do these other things first.

 

1166

00:32:54,739 --> 00:32:55,473

Look, all these other things

 

1167

00:32:55,473 --> 00:32:56,407

I'm doing first.

 

1168

00:32:56,407 --> 00:32:57,542

But if I, if I get there,

 

1169

00:32:57,542 --> 00:32:59,010

my mindset is a lasting

 

1170

00:32:59,010 --> 00:33:00,178

I'm going to care about coat

 

1171

00:33:00,178 --> 00:33:01,112

coating this floor.

 

1172

00:33:01,112 --> 00:33:02,046

Then I'll go through

 

1173

00:33:02,046 --> 00:33:02,880

and I'll clean

 

1174

00:33:02,880 --> 00:33:04,248

properly, I'll clean

 

1175

00:33:04,248 --> 00:33:05,850

everything up, I'll pull the plastic,

 

1176

00:33:05,850 --> 00:33:07,085

I'll take my time,

 

1177

00:33:07,085 --> 00:33:07,986

I'll get all the things

 

1178

00:33:07,986 --> 00:33:11,055

I'll do all this stuff above a vacuum.

 

1179

00:33:11,055 --> 00:33:12,023

I'll vacuum thoroughly.

 

1180

00:33:12,023 --> 00:33:12,924

I'll do these things

 

1181

00:33:12,924 --> 00:33:15,393

and then I'll coat the floor.

 

1182

00:33:15,626 --> 00:33:17,662

It's like, yeah, free time.

 

1183

00:33:17,662 --> 00:33:19,998

Yeah, it's free. Yeah.

 

1184

00:33:19,998 --> 00:33:24,002

When, when Bowen started his business,

 

1185

00:33:24,002 --> 00:33:25,436

I told the story of 100 times,

 

1186

00:33:25,436 --> 00:33:28,840

you know, he said, Can

 

1187

00:33:28,840 --> 00:33:30,441

you help me get into the sport business?

 

1188

00:33:30,441 --> 00:33:32,310

I go, No, you don't want to do that.

 

1189

00:33:32,310 --> 00:33:35,313

It's it's a lot, you know.

 

1190

00:33:35,313 --> 00:33:36,180

I said, It's a lot.

 

1191

00:33:36,180 --> 00:33:36,514

I said,

 

1192

00:33:36,514 --> 00:33:38,483

But I will help you be the most

 

1193

00:33:38,483 --> 00:33:40,385

expensive guy in our area.

 

1194

00:33:41,652 --> 00:33:43,721

And he goes, Oh, that, you know,

 

1195

00:33:43,721 --> 00:33:44,589

why would I do that?

 

1196

00:33:44,589 --> 00:33:45,690

And I go, Well,

 

1197

00:33:45,690 --> 00:33:46,924

I know you like spending time

 

1198

00:33:46,924 --> 00:33:47,492

with your kids.

 

1199

00:33:47,492 --> 00:33:49,360

I know you like hiking and going outside

 

1200

00:33:49,360 --> 00:33:51,329

and doing all that stuff.

 

1201

00:33:51,329 --> 00:33:51,629

I said,

 

1202

00:33:51,629 --> 00:33:54,432

When you're charging enough money,

 

1203

00:33:54,732 --> 00:33:56,434

you'll be able to do that.

 

1204

00:33:56,434 --> 00:33:58,036

I go to the guys who are not charge

 

1205

00:33:58,036 --> 00:33:58,770

enough money.

 

1206

00:33:58,770 --> 00:34:00,004

Those are the guys who have to work

 

1207

00:34:00,004 --> 00:34:02,073

seven days a week. They're miserable.

 

1208

00:34:02,507 --> 00:34:04,742

I go, but remember,

 

1209

00:34:05,143 --> 00:34:05,643

it's funny

 

1210

00:34:05,643 --> 00:34:08,546

you said the Saturday coding thing

 

1211

00:34:08,546 --> 00:34:10,548

is something my grandfather told us.

 

1212

00:34:10,548 --> 00:34:11,649

Every good,

 

1213

00:34:11,649 --> 00:34:13,985

every good guy, every good floor guy,

 

1214

00:34:14,252 --> 00:34:15,486

he's going to get up and go coach

 

1215

00:34:15,486 --> 00:34:17,588

something on a Saturday.

 

1216

00:34:18,523 --> 00:34:19,891

If you get kids,

 

1217

00:34:19,891 --> 00:34:22,126

it gets you up and going, right.

 

1218

00:34:22,827 --> 00:34:23,761

I get a code on

 

1219

00:34:23,761 --> 00:34:24,662

and then I come back

 

1220

00:34:24,662 --> 00:34:25,963

and then the rest of the weekend

 

1221

00:34:25,963 --> 00:34:26,731

is with the kids

 

1222

00:34:26,731 --> 00:34:28,833

and the family and everything

 

1223

00:34:28,833 --> 00:34:31,402

or what happens if you go out Friday,

 

1224

00:34:31,402 --> 00:34:33,071

you're feeling a little under the weather

 

1225

00:34:33,071 --> 00:34:33,571

or whatever.

 

1226

00:34:33,571 --> 00:34:34,705

On Saturday

 

1227

00:34:34,705 --> 00:34:36,741

you're just going to hang out in bed.

 

1228

00:34:36,741 --> 00:34:37,408

Yeah.

 

1229

00:34:37,408 --> 00:34:39,243

And blow half of the day.

 

1230

00:34:39,243 --> 00:34:41,579

Yep. Good floor. Man's going to get up.

 

1231

00:34:41,579 --> 00:34:42,146

No, coach

 

1232

00:34:42,146 --> 00:34:44,282

something on Saturday morning

 

1233

00:34:44,282 --> 00:34:45,249

and then boom,

 

1234

00:34:45,249 --> 00:34:46,651

you got the rest of the time.

 

1235

00:34:46,651 --> 00:34:48,619

It's almost like that.

 

1236

00:34:48,619 --> 00:34:50,088

That's his plan now.

 

1237

00:34:50,088 --> 00:34:51,255

It's almost like that's

 

1238

00:34:51,255 --> 00:34:53,658

how it works out for him all the time.

 

1239

00:34:53,658 --> 00:34:54,926

And I'm like, yeah, that's

 

1240

00:34:54,926 --> 00:34:56,828

that's a regular floor guy.

 

1241

00:34:56,828 --> 00:34:57,628

We all did it.

 

1242

00:34:58,696 --> 00:35:00,765

Because we have no life or hobbies

 

1243

00:35:00,798 --> 00:35:04,702

at this stage of our life.

 

1244

00:35:04,702 --> 00:35:05,103

All right.

 

1245

00:35:05,103 --> 00:35:06,270

There's been another episode

 

1246

00:35:06,270 --> 00:35:08,272

of On the Floor with Wayne and Rob Lee.

 

1247

00:35:08,272 --> 00:35:17,248

Stay tuned for another episode of.