It's the Rob show! Rob discusses the Bona Revive and Bona Recoat treatment systems and how to remove all the different polishes that consumers put on their hardwood floors. Follow Bona US Professional online: Website: https://www1.bona.com/en-us/professional/ Subscribe on YouTube: https://www.youtube.com/BonaProfessional Facebook: https://www.facebook.com/bonauspro/ Instagram: https://www.instagram.com/bonapro.us/
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Hello and welcome to another
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episode of On the Floor
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with Wayne and Rob.
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I'm Wayne Highlander,
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National Sales Manager
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for Bona Adhesives.
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I'm Rob Johnson from Bona Training.
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How are we doing, Rob?
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Oh, pretty good, Wayne.
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I understand
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you were in my neck of the woods lately.
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Oh, sure was.
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What are you doing for St Patrick's Day?
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Nothing.
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I know
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you said nothing on the last show, but.
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We're in a green sweater. That's a tip.
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I haven't even worn my green yet.
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I got a green pen.
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It account
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and it's as close
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as I'm going to get right now.
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You just want to be spanked or pinched?
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Well, you know, Rebecca, my youngest one,
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she married a guy named McSweeney.
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Kyle McSweeney. Hmm.
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Nice Irish family.
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You know, he even got some Irish
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tattoos and stuff like that.
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It's a national holiday
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over at their house.
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They've got
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all my kids are going
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there for a big party.
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Now, of course,
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we were invited, too, but.
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Out of necessity.
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Well, we're not big drinkers.
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And plus, you know, it's kids time.
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You know what I mean? That's.
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You can sit down on the couch,
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in suspenders,
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on the couch and fall asleep
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in the middle of the day.
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They do all sorts.
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You know,
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they get some hook game
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and some pong beer pong games and.
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But they get people
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coming in from Boston.
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I mean, it's a it's big.
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It's a big.
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I'm making them some food.
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Nice. Yeah, it's.
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But this is like they do this one up big.
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So they have been talking
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about this party and the parade
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and they've been talking about this
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for months.
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What time? What's it going to do?
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What can I bring now is huge for them.
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Is he really Irish or is he full Irish?
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Because a lot of Americans claim
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that they're Irish
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and, you know,
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a lot of them are really Irish.
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I don't I I don't know if he's.
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I don't think he's running guns
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for the Irish.
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Irish, but I'm pretty sure he's
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he's pretty Irish.
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I, I don't
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I don't know how to answer a question.
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I got a story.
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Irish is Irish.
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I got a story about that.
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And I probably shouldn't tell it.
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Oh, why we get the time?
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No, no, no.
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So what do you mean by that?
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Is the real Irish?
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Well, a lot of.
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I'll give you a.
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Well, I don't know if I should tell you
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as a family member.
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I probably shouldn't say that either.
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But if you've never sniffed
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Ireland before,
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if you've never been the Irish,
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you never visited
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Ireland, you've never
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done anything, then, you know.
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I think Boston is just about as close
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as you're going to get to Ireland.
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A lot of Irish there's.
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A lot of Irish stuff going on.
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The city of Boston.
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New York, too. They.
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Yeah, New York.
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Absolutely.
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But you know what?
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You know, when that was the biggest.
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I think, of the Boston
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Celtics, the fighting.
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Yeah.
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The fighting Irish men on the center
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logo there.
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I mean, it's a
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that's a pretty Irish place.
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But
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is that the only true way to know
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you've had to bend over backwards
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and kiss the Blarney Stone Irish?
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Or is that just too.
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That's fall wires to that.
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You know, I.
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I actually did because of Ani Stone.
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Yeah. I got pictures of me.
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Kiss the bloody stone.
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I did it the same year
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Muhammad Ali did it.
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He was just there
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like a month before I was.
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Yeah.
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All right, so what's
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the deal with this Blanrey Stone thing?
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They're supposed to give you
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the gift of the gab. It's a castle.
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You go way up in the castle, lay up
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and then you get to
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where the Blarney Stone is.
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And then you,
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the blarney,
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you have to lay that back on your back
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and go way over and kiss it
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and you look down there is like,
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you know, a cliff
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and supposed to bring you good luck.
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The gift of the gab.
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The gift of the gab.
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Yeah.
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How many times did you kiss that sucker?
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French kiss it?
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You made out with that thing, huh?
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Yeah. Took it out of it.
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Took it seriously.
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You took it on a few dates?
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Mm. All right.
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So what are we going to talk about
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today, Rob?
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Yeah, we.
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Last week we were in Nashville.
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I was with working with Jeremiah Strong,
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the territory manager
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from down south,
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and it covers
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a bunch of the southern states.
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And we've just had a lot of questions
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over the
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past couple of years about
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the power scrubber and deep clean
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and how to remove polish and
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blah, blah, blah, blah, blah.
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And for,
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you know, for eight years I've been
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talking about the guaranteed
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record system,
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the prep system and everything.
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And Murphy's Oil.
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So, and I've used it a few times on,
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you know,
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I had to do the Monroe facility
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and but that was just
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a lot of experimental stuff
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that the lab boys were using up front.
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So Jeremiah and I were talking
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and we decided on
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how about if we went out and bought
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every crap product
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that's out there
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and covered the floors with it?
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So that's what we did.
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So I got off
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the plane, went right
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to the hardware store,
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and I bought some oil soap.
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I bought the mop and glo stuff
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and stainless steel polish,
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some other floor polish is acrylic
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spray on acrylic polish.
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I mean,
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we just bought everything that
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we recommend
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people don't use
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to maintain their hardwood floors.
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And then that night, Jeremiah and I,
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we coded the entire training center
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with all of this stuff.
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Okay. Yeah, with it.
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You must have felt like you were cheating
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on your wife.
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Exactly like I was cheating on my wife
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using all this stuff.
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And the funny part,
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though, is Jeremiah and I sitting there
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trying to read the print
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on the back of this stuff is so small.
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So we're taking pictures and expanding it
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so we can actually read
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it.
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A couple of seasoned floor veterans,
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no idea how to use Murphy's Oil Soap or
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My Bamboo or any of these things.
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So reading the directions
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put in this and then we started working
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like couple of hours.
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I think we were done
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with the whole place.
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We came back in the next day.
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I had an awakening. When
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I had an awakening
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for the life of me,
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I could never understand
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why people use this stuff
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ever.
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You know,
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we all know how bad it is and what it,
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as Wayne would say,
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creates bond breakers.
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Came in the next day.
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It smelled amazing.
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Wow.
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The place smells clean.
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Like really smells clean.
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Not like a perfume type thing, but clean.
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Then we go
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walking out, we're looking at the floors
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and we are both cracking up like, Wow,
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this stuff looks pretty good.
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We even put down the bone and polish.
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It looked really good, pretty easy
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to work with
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look really good Murphy's oil soap
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the mop and go I was I was blown away
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how good everything looks.
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Sounds like you had an epiphany.
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What does that word for me?
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Is it epiphany? Me?
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Yeah. Epiphany.
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Epiphany.
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Epiphany with a m as in Mary.
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I was thinking I thought you said F
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and no go teach
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epiphany.
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Epiphany, epiphany.
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I've never use that word. Never.
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And now I know I'll never spell epiphany.
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Epiphany e p i p h a and y.
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That help you.
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Thank you very much.
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Where would you be without her, huh?
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I was doing that for your benefit.
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Thank you.
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How many syllables are in it?
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The pin for.
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Me. For. Okay.
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All right.
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So you had.
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So. Yeah, so they look beautiful.
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They smell beautiful, lady.
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Just now.
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I get it.
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I get why people use this stuff.
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The problem is,
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the more you use it, the worse
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it starts to look like.
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The first one is always
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going to look great,
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but then it starts to attract some dirt
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and then you're thinking,
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Oh, I want to get that feeling back.
282
00:09:03,142 --> 00:09:05,011
And you put more on and more and more,
283
00:09:05,011 --> 00:09:06,846
and then that's when everything starts
284
00:09:06,846 --> 00:09:08,948
to blow up like drugs.
285
00:09:08,948 --> 00:09:10,583
But I do.
286
00:09:10,583 --> 00:09:13,452
I never got it until I used it.
287
00:09:13,452 --> 00:09:15,521
And I was like, All right, now.
288
00:09:15,688 --> 00:09:16,689
And the other thing is,
289
00:09:16,689 --> 00:09:17,256
now I know
290
00:09:17,256 --> 00:09:18,624
why it's a tough habit
291
00:09:18,624 --> 00:09:20,960
for some people to break.
292
00:09:20,960 --> 00:09:21,561
My sister
293
00:09:21,561 --> 00:09:24,931
in law loves her mop and Glo really
294
00:09:25,231 --> 00:09:26,299
loves it.
295
00:09:27,333 --> 00:09:28,034
And then one day
296
00:09:28,034 --> 00:09:28,968
my brother was like, Hey,
297
00:09:28,968 --> 00:09:30,002
you think you can do a screen
298
00:09:30,002 --> 00:09:31,070
and go out on the floor?
299
00:09:31,070 --> 00:09:32,471
You know, my brother's an old floor
300
00:09:32,471 --> 00:09:32,972
guy, too.
301
00:09:32,972 --> 00:09:34,440
He grew up in the family business.
302
00:09:34,440 --> 00:09:35,441
He did it
303
00:09:35,441 --> 00:09:36,008
and he goes, Hey,
304
00:09:36,008 --> 00:09:36,943
what about coming over
305
00:09:36,943 --> 00:09:37,710
and doing a screening?
306
00:09:37,710 --> 00:09:40,413
CO started chugging through this kitchen.
307
00:09:40,413 --> 00:09:42,782
Like, what the hell's going on?
308
00:09:42,782 --> 00:09:45,585
I knew it wasn't my finish,
309
00:09:45,952 --> 00:09:48,120
and that's what it was.
310
00:09:48,120 --> 00:09:49,455
It ended up being a mop.
311
00:09:49,455 --> 00:09:51,691
So it was just misery.
312
00:09:51,691 --> 00:09:54,961
Misery to get off.
313
00:09:54,961 --> 00:09:55,962
But I get it.
314
00:09:55,962 --> 00:09:58,064
It looks clean. Smells clean.
315
00:09:58,531 --> 00:09:59,932
So now I kind of get it.
316
00:09:59,932 --> 00:10:00,766
So
317
00:10:01,834 --> 00:10:03,469
maybe I'll just be a little kinder
318
00:10:03,469 --> 00:10:04,003
and gentler
319
00:10:04,003 --> 00:10:04,403
about it
320
00:10:04,403 --> 00:10:05,471
from now on, you know,
321
00:10:05,471 --> 00:10:07,106
and not think my like,
322
00:10:07,106 --> 00:10:10,009
you got to be crazy to use this stuff.
323
00:10:10,009 --> 00:10:11,944
Now I understand why.
324
00:10:11,944 --> 00:10:13,613
So well, now you got to get it back off.
325
00:10:13,613 --> 00:10:15,481
Was that the challenge?
326
00:10:15,481 --> 00:10:16,983
That was the challenge
327
00:10:16,983 --> 00:10:19,051
because we always talk about this
328
00:10:19,051 --> 00:10:19,986
in the classes,
329
00:10:21,387 --> 00:10:22,254
but we never just
330
00:10:22,254 --> 00:10:24,857
dedicated an entire class to
331
00:10:25,424 --> 00:10:28,594
removing and recoding these surfaces.
332
00:10:28,594 --> 00:10:30,396
That's interesting. Okay.
333
00:10:30,396 --> 00:10:33,132
So that's what we did.
334
00:10:33,132 --> 00:10:33,699
That's what
335
00:10:33,699 --> 00:10:35,801
the kids, the students, the kids
336
00:10:37,003 --> 00:10:39,271
go, oh, my gosh, everybody's
337
00:10:39,305 --> 00:10:40,940
now that I'm 60, everybody's a kid.
338
00:10:40,940 --> 00:10:42,541
Yeah, I really like it now.
339
00:10:42,541 --> 00:10:44,243
Yeah, 60.
340
00:10:44,243 --> 00:10:47,546
Yeah, I'll be 61
341
00:10:49,582 --> 00:10:50,182
now.
342
00:10:50,583 --> 00:10:51,584
And that's what they
343
00:10:51,584 --> 00:10:52,652
so everybody comes
344
00:10:52,652 --> 00:10:54,720
in, we start the class,
345
00:10:54,720 --> 00:10:55,988
we showed all the stuff.
346
00:10:55,988 --> 00:10:56,656
Matter of fact,
347
00:10:56,656 --> 00:10:57,823
I sent you guys a picture
348
00:10:57,823 --> 00:11:00,159
of all the stuff that we had used
349
00:11:00,159 --> 00:11:02,928
and that's what we did spend the day.
350
00:11:02,928 --> 00:11:04,497
We started out
351
00:11:04,497 --> 00:11:06,499
talking about the power scrubbers
352
00:11:06,499 --> 00:11:08,968
and a couple of the students
353
00:11:08,968 --> 00:11:10,403
have power scrubbers
354
00:11:10,403 --> 00:11:12,471
and they were looking for
355
00:11:13,005 --> 00:11:14,440
how can we make more money?
356
00:11:14,440 --> 00:11:16,375
What more can we do?
357
00:11:16,375 --> 00:11:18,210
You know, with the power scrubber,
358
00:11:18,210 --> 00:11:20,079
one guy went into this great tangent
359
00:11:20,079 --> 00:11:21,447
about how he's just using it
360
00:11:21,447 --> 00:11:23,749
for new construction cleanup.
361
00:11:24,316 --> 00:11:25,017
Not only does
362
00:11:25,017 --> 00:11:27,219
he do the floors and everything,
363
00:11:27,219 --> 00:11:29,422
but he tells all his GCS.
364
00:11:29,422 --> 00:11:31,190
When you're all done
365
00:11:31,190 --> 00:11:32,324
and everybody's done
366
00:11:32,324 --> 00:11:32,858
and everything,
367
00:11:32,858 --> 00:11:33,592
I'll come in
368
00:11:33,592 --> 00:11:35,961
and do your final job site cleanup
369
00:11:36,395 --> 00:11:38,130
using this, you know, for the sheetrock
370
00:11:38,130 --> 00:11:39,699
dust and stuff that,
371
00:11:39,699 --> 00:11:43,869
you know, we had talked about before.
372
00:11:43,869 --> 00:11:45,438
So we just started attacking.
373
00:11:46,706 --> 00:11:47,039
We just
374
00:11:47,039 --> 00:11:50,976
started attacking all these floors.
375
00:11:50,976 --> 00:11:52,044
So some of the products
376
00:11:52,044 --> 00:11:54,046
that we were using to
377
00:11:54,046 --> 00:11:55,381
correct some of the mistakes
378
00:11:55,381 --> 00:11:57,149
we used to bone a prep,
379
00:11:57,149 --> 00:11:59,518
we used bone, a guaranteed remover
380
00:11:59,518 --> 00:12:00,219
and wrench.
381
00:12:00,219 --> 00:12:02,788
We used to bone a deep clean.
382
00:12:02,788 --> 00:12:05,157
We use a bone, a DC polish remover
383
00:12:05,725 --> 00:12:07,860
and then we actually did some coding
384
00:12:07,860 --> 00:12:09,829
with the bone, a refresher.
385
00:12:09,829 --> 00:12:12,164
So you have bone refresher
386
00:12:12,164 --> 00:12:15,067
and you have bone polish,
387
00:12:15,067 --> 00:12:17,937
both great products.
388
00:12:17,937 --> 00:12:19,138
The difference is
389
00:12:19,138 --> 00:12:21,340
if you put bone a polish down
390
00:12:21,340 --> 00:12:21,807
before
391
00:12:21,807 --> 00:12:23,109
you can put a fresh coat
392
00:12:23,109 --> 00:12:24,877
of finish on there,
393
00:12:24,877 --> 00:12:27,847
you need to remove all that polish
394
00:12:29,281 --> 00:12:31,617
and then you can put a CO to finish
395
00:12:31,617 --> 00:12:32,151
a braid.
396
00:12:32,151 --> 00:12:34,854
It put a coat to finish that.
397
00:12:34,854 --> 00:12:36,822
If you're going for a clean floor
398
00:12:36,822 --> 00:12:38,224
and just a little spruce up
399
00:12:38,224 --> 00:12:39,191
for a weekend or something
400
00:12:39,191 --> 00:12:40,392
like that, you can go
401
00:12:40,392 --> 00:12:41,560
with the bone refresher.
402
00:12:42,795 --> 00:12:43,562
The thing that
403
00:12:43,562 --> 00:12:44,163
I like about
404
00:12:44,163 --> 00:12:48,000
the refresher is you can recode over it.
405
00:12:48,300 --> 00:12:50,436
It doesn't need to be removed.
406
00:12:50,436 --> 00:12:52,404
All you need to do is braid it
407
00:12:52,404 --> 00:12:55,341
and coat right over it.
408
00:12:57,243 --> 00:12:58,611
Let me ask you this.
409
00:12:58,611 --> 00:12:59,779
Did you just pause right now
410
00:12:59,779 --> 00:13:01,380
if you thought I was going to talk?
411
00:13:01,380 --> 00:13:02,481
I heard you.
412
00:13:02,481 --> 00:13:03,182
Yeah.
413
00:13:03,182 --> 00:13:04,750
I heard you starting something
414
00:13:04,750 --> 00:13:06,452
so I stopped again.
415
00:13:06,452 --> 00:13:07,353
Be like a married couple.
416
00:13:07,353 --> 00:13:10,756
We start to understand these things.
417
00:13:10,756 --> 00:13:13,292
You know, you
418
00:13:13,292 --> 00:13:14,760
sometimes you want to find out,
419
00:13:14,760 --> 00:13:15,060
okay,
420
00:13:15,060 --> 00:13:18,831
do I have an acrylic on my on my floor?
421
00:13:19,331 --> 00:13:20,499
I mean, how do I find out
422
00:13:20,499 --> 00:13:22,168
if I'm going to record this flooring
423
00:13:22,168 --> 00:13:23,369
and maybe it's going to acrylic?
424
00:13:23,369 --> 00:13:24,503
Maybe not.
425
00:13:24,570 --> 00:13:27,006
Do you have a way of of checking that?
426
00:13:27,006 --> 00:13:31,510
Yeah, there's a couple of different ways.
427
00:13:31,510 --> 00:13:32,812
I think the foolproof way
428
00:13:32,812 --> 00:13:33,712
right away
429
00:13:33,712 --> 00:13:35,581
is to take a little piece
430
00:13:35,581 --> 00:13:36,649
of sandpaper, block
431
00:13:36,649 --> 00:13:37,616
sand or
432
00:13:37,683 --> 00:13:40,386
lightly a braid and out of the way area,
433
00:13:40,386 --> 00:13:42,588
but not so out of the way
434
00:13:42,588 --> 00:13:43,455
that you know that it's
435
00:13:43,455 --> 00:13:45,391
still being maintained. Okay,
436
00:13:46,692 --> 00:13:47,593
that's it.
437
00:13:47,827 --> 00:13:48,828
My time's up.
438
00:13:48,828 --> 00:13:50,930
Now means I have to take a pill.
439
00:13:50,930 --> 00:13:54,266
Sorry.
440
00:13:54,266 --> 00:13:56,101
Old people set timers for pills.
441
00:13:56,101 --> 00:13:58,771
Yeah, I know. One of that was.
442
00:13:58,771 --> 00:14:00,005
One of the best things
443
00:14:00,005 --> 00:14:02,007
I've come across with in a long time.
444
00:14:02,007 --> 00:14:03,676
And maybe you do the same
445
00:14:03,676 --> 00:14:05,878
is I buy the thing that you put all your
446
00:14:05,878 --> 00:14:06,612
your medicine
447
00:14:06,612 --> 00:14:07,446
for Monday, Tuesday,
448
00:14:07,446 --> 00:14:08,113
Wednesday, Thursday,
449
00:14:08,113 --> 00:14:10,449
Friday, Saturday, Sunday
450
00:14:10,683 --> 00:14:11,483
or
451
00:14:12,518 --> 00:14:13,118
you got.
452
00:14:13,118 --> 00:14:13,652
Yes.
453
00:14:13,652 --> 00:14:16,021
Is that the best thing ever?
454
00:14:16,055 --> 00:14:17,590
That's all people love, right?
455
00:14:17,590 --> 00:14:18,157
That's all.
456
00:14:18,157 --> 00:14:18,991
Yeah. Yeah.
457
00:14:18,991 --> 00:14:19,825
When you got that,
458
00:14:19,825 --> 00:14:21,193
you're happy about that.
459
00:14:21,193 --> 00:14:23,729
That's, that's a big deal.
460
00:14:23,729 --> 00:14:25,331
Yeah. Yeah.
461
00:14:25,331 --> 00:14:27,633
Sad, sad, but true.
462
00:14:27,633 --> 00:14:28,868
So you're asking me
463
00:14:28,868 --> 00:14:31,470
how are we going to determine
464
00:14:31,470 --> 00:14:34,740
what's on the floor one way right away?
465
00:14:34,740 --> 00:14:36,709
Okay. Like pieces of paper.
466
00:14:36,709 --> 00:14:38,244
You send that small area
467
00:14:38,244 --> 00:14:38,944
out of the way
468
00:14:38,944 --> 00:14:40,679
just slightly say that
469
00:14:40,679 --> 00:14:42,681
if your paper is loading up with stuff.
470
00:14:42,681 --> 00:14:45,050
Okay, we got something on the floor.
471
00:14:45,050 --> 00:14:47,219
Now let's determine what it is.
472
00:14:48,888 --> 00:14:50,456
Take a clean, white rag.
473
00:14:50,456 --> 00:14:52,725
Little mineral spirits on that rag.
474
00:14:52,725 --> 00:14:54,159
Give it a white.
475
00:14:54,460 --> 00:14:55,461
All right.
476
00:14:55,461 --> 00:14:56,896
If it comes up
477
00:14:56,896 --> 00:14:59,265
a little on the brown side,
478
00:14:59,265 --> 00:15:01,200
when we've probably got an oil soap
479
00:15:01,200 --> 00:15:04,536
or paste wax or something like that,
480
00:15:04,536 --> 00:15:05,971
the other test you can do
481
00:15:05,971 --> 00:15:08,641
is this a couple of drops of water
482
00:15:08,641 --> 00:15:11,110
if it turns white really quick.
483
00:15:11,277 --> 00:15:12,511
Same thing.
484
00:15:12,511 --> 00:15:14,847
It's probably
485
00:15:16,248 --> 00:15:17,283
it's probably
486
00:15:17,283 --> 00:15:19,385
a paste wax or an oil soap type product.
487
00:15:20,019 --> 00:15:21,353
But then you got to
488
00:15:21,353 --> 00:15:22,788
now you've got the other products.
489
00:15:22,788 --> 00:15:24,957
So your acrylic waxes,
490
00:15:24,957 --> 00:15:27,493
so our test for that is going to be
491
00:15:27,993 --> 00:15:30,763
eight ounces of water,
492
00:15:30,796 --> 00:15:33,198
half a teaspoon of ammonia.
493
00:15:33,198 --> 00:15:36,168
Take that and mixture two drops.
494
00:15:36,168 --> 00:15:37,503
Now, if it starts to turn
495
00:15:37,503 --> 00:15:39,405
white or cloudy white,
496
00:15:39,405 --> 00:15:41,607
that's going to tell you that you've got
497
00:15:41,607 --> 00:15:43,042
the acrylic wax is on there.
498
00:15:44,143 --> 00:15:46,512
So what I've always been told, Rob,
499
00:15:46,512 --> 00:15:47,846
is that for that,
500
00:15:47,846 --> 00:15:48,480
we take
501
00:15:48,480 --> 00:15:49,181
like half,
502
00:15:49,181 --> 00:15:51,417
half watered half household ammonia
503
00:15:51,884 --> 00:15:53,085
and then let that,
504
00:15:53,085 --> 00:15:55,454
you know, for a few drops on the floor
505
00:15:55,454 --> 00:15:57,256
and let sit for for a minute or so
506
00:15:57,256 --> 00:15:58,290
and then take your fingernails
507
00:15:58,290 --> 00:16:00,292
and agitated, see if it turns Milky Way.
508
00:16:01,260 --> 00:16:02,394
That's what we've always done.
509
00:16:02,394 --> 00:16:03,696
So half and half, half
510
00:16:03,696 --> 00:16:05,230
ammonia, half water.
511
00:16:05,230 --> 00:16:06,665
That's what we always.
512
00:16:06,665 --> 00:16:07,900
That's a lot.
513
00:16:07,900 --> 00:16:09,501
Yeah, yeah.
514
00:16:09,501 --> 00:16:09,635
Yeah.
515
00:16:09,635 --> 00:16:10,502
It only takes,
516
00:16:10,502 --> 00:16:12,538
like I said, half a teaspoon of ammonia
517
00:16:12,538 --> 00:16:13,906
to a cup of water.
518
00:16:13,906 --> 00:16:14,573
Okay.
519
00:16:14,573 --> 00:16:16,909
And you get the same same reaction.
520
00:16:17,176 --> 00:16:17,643
Okay.
521
00:16:17,643 --> 00:16:19,845
And you agitate with your fingernails.
522
00:16:19,845 --> 00:16:20,913
So you just, like, touching.
523
00:16:20,913 --> 00:16:21,380
Yeah, he's
524
00:16:21,380 --> 00:16:21,814
just, like,
525
00:16:21,814 --> 00:16:23,782
making that scratch noise right now.
526
00:16:23,782 --> 00:16:26,218
Yeah, I know. I know what's going on.
527
00:16:27,720 --> 00:16:28,921
You mentioned that you
528
00:16:28,921 --> 00:16:31,857
turned six years old.
529
00:16:32,024 --> 00:16:34,259
What's so funny about that?
530
00:16:34,259 --> 00:16:34,860
And if you
531
00:16:34,860 --> 00:16:36,829
the next transition in your old age
532
00:16:36,829 --> 00:16:38,964
thing is when you pull up to a gas
533
00:16:38,964 --> 00:16:39,698
tank is
534
00:16:39,698 --> 00:16:40,666
you don't fill
535
00:16:40,666 --> 00:16:43,168
the gas tank up to full anymore.
536
00:16:43,168 --> 00:16:48,874
You don't you only have a tank.
537
00:16:48,874 --> 00:16:49,675
You want that die?
538
00:16:49,675 --> 00:16:51,844
I leave three quarters of a tank of gas.
539
00:16:52,111 --> 00:16:55,280
Oh, Pauline's dad used to say,
540
00:16:55,280 --> 00:16:56,015
I'm so old,
541
00:16:56,015 --> 00:16:57,049
I don't even grab by
542
00:16:57,049 --> 00:16:58,984
green bananas anymore.
543
00:16:58,984 --> 00:17:02,488
Yeah, there you go.
544
00:17:02,488 --> 00:17:05,024
So let me ask you this. How did it go?
545
00:17:05,024 --> 00:17:05,824
How did the
546
00:17:05,824 --> 00:17:07,192
the removal of the
547
00:17:07,192 --> 00:17:09,395
all those products off the floor go?
548
00:17:10,329 --> 00:17:12,598
Amazing, really.
549
00:17:12,598 --> 00:17:15,701
It went absolutely amazing.
550
00:17:16,068 --> 00:17:17,870
And I think one of the things
551
00:17:17,870 --> 00:17:20,839
that we found when you're using
552
00:17:21,206 --> 00:17:22,174
those products
553
00:17:22,174 --> 00:17:23,275
that I was talking about,
554
00:17:23,275 --> 00:17:25,010
three remove things
555
00:17:25,010 --> 00:17:26,378
is to make sure
556
00:17:26,378 --> 00:17:28,147
you're hitting your coverage rate
557
00:17:28,147 --> 00:17:29,915
like that. DC Polish.
558
00:17:29,915 --> 00:17:33,685
Hmm the the bone a DC Polish remover
559
00:17:34,920 --> 00:17:37,356
you really want to get that stuff down
560
00:17:38,624 --> 00:17:39,658
decently?
561
00:17:39,658 --> 00:17:40,359
Have
562
00:17:40,626 --> 00:17:42,161
and you want to let it work
563
00:17:42,161 --> 00:17:43,562
like the way to use
564
00:17:43,562 --> 00:17:46,498
that is to put it down on the floor,
565
00:17:46,832 --> 00:17:48,767
make sure that you hit your coverage
566
00:17:48,767 --> 00:17:49,134
right.
567
00:17:49,168 --> 00:17:51,036
You don't want to put it down too thin
568
00:17:51,036 --> 00:17:52,104
because it's a
569
00:17:52,104 --> 00:17:54,206
you want some good chemical in there
570
00:17:54,206 --> 00:17:54,940
that's going to
571
00:17:54,940 --> 00:17:57,176
really get that agitation going.
572
00:17:58,410 --> 00:18:00,412
So on one of the floors we had used
573
00:18:00,412 --> 00:18:03,515
DC Polish and Jeremiah actually
574
00:18:03,515 --> 00:18:04,917
hit it with a red pad really
575
00:18:04,917 --> 00:18:06,652
just to rough it up.
576
00:18:06,652 --> 00:18:07,419
But
577
00:18:08,220 --> 00:18:09,621
that would be for real.
578
00:18:09,621 --> 00:18:11,223
I like for the mop and glow.
579
00:18:11,223 --> 00:18:12,758
That's what we were doing.
580
00:18:12,758 --> 00:18:14,093
We're roughing it up
581
00:18:14,093 --> 00:18:16,261
with a red pad and the DC polish
582
00:18:17,129 --> 00:18:20,532
just to remove the DC Polish.
583
00:18:20,532 --> 00:18:23,402
We were using the power scrubber,
584
00:18:23,702 --> 00:18:25,604
getting a good amount done,
585
00:18:25,604 --> 00:18:27,606
letting her sit for about 10 minutes.
586
00:18:27,840 --> 00:18:29,108
Well, what it do, it's
587
00:18:29,108 --> 00:18:31,243
chemical reaction there.
588
00:18:31,243 --> 00:18:32,578
And then we're just taking the power
589
00:18:32,578 --> 00:18:34,913
scrubber and knocking it off.
590
00:18:36,448 --> 00:18:38,517
That polish remover worked on
591
00:18:38,984 --> 00:18:41,553
the DC Polish and it also worked on the
592
00:18:42,554 --> 00:18:44,857
the mop and glow too,
593
00:18:44,857 --> 00:18:46,825
which I was really happy
594
00:18:46,825 --> 00:18:48,727
to see on the mop and glow
595
00:18:48,727 --> 00:18:51,530
we use DC polish remover on one side
596
00:18:51,530 --> 00:18:52,898
and on the other side
597
00:18:52,898 --> 00:18:54,867
we use a guaranteed recode system.
598
00:18:54,867 --> 00:18:57,236
They both worked
599
00:18:57,236 --> 00:18:59,271
and now got to remember
600
00:18:59,271 --> 00:19:01,473
that was only one coat of the stuff
601
00:19:02,307 --> 00:19:03,041
like I was doing
602
00:19:03,041 --> 00:19:04,543
my sister in law's house,
603
00:19:04,543 --> 00:19:04,843
you know,
604
00:19:04,843 --> 00:19:05,811
she had four
605
00:19:05,811 --> 00:19:07,746
or five coats of the mop and glow on
606
00:19:07,746 --> 00:19:09,848
because the more that stuff
607
00:19:09,882 --> 00:19:14,253
you use, the more you need to use.
608
00:19:14,553 --> 00:19:15,187
You know what I mean?
609
00:19:15,187 --> 00:19:16,321
It gets dirtier, quicker
610
00:19:16,321 --> 00:19:18,991
and quicker and quicker. So.
611
00:19:19,224 --> 00:19:20,859
So you might have to agitate it,
612
00:19:20,859 --> 00:19:22,961
maybe do a couple of application, but
613
00:19:25,330 --> 00:19:27,966
for the oil soaked floor
614
00:19:28,066 --> 00:19:29,768
and some of the other floors
615
00:19:29,768 --> 00:19:32,604
that we would use the
616
00:19:32,604 --> 00:19:33,105
when I say
617
00:19:33,105 --> 00:19:35,674
we use the stainless steel polish
618
00:19:36,375 --> 00:19:38,944
and the other cleaner in Polish
619
00:19:38,944 --> 00:19:40,445
as we were using
620
00:19:40,445 --> 00:19:42,114
the guaranteed Recode system.
621
00:19:42,114 --> 00:19:43,549
Same thing.
622
00:19:43,549 --> 00:19:45,417
You don't want to put that remover down
623
00:19:45,417 --> 00:19:46,618
to thin.
624
00:19:46,752 --> 00:19:48,954
You want to really lay it out there,
625
00:19:49,488 --> 00:19:52,124
scrub it in with the abrasive brush
626
00:19:52,891 --> 00:19:56,161
and you know, not only did we do
627
00:19:56,161 --> 00:19:58,197
all of that removal and use
628
00:19:58,297 --> 00:19:59,398
all those different chemicals
629
00:19:59,398 --> 00:20:00,532
and everything,
630
00:20:00,699 --> 00:20:02,634
but then when we were all done,
631
00:20:02,634 --> 00:20:03,936
that was a full day to
632
00:20:03,936 --> 00:20:06,705
and it was just kind of funny the way
633
00:20:08,240 --> 00:20:10,108
where that was our class,
634
00:20:10,108 --> 00:20:11,076
you know what I mean?
635
00:20:11,076 --> 00:20:13,879
But everybody was how was this?
636
00:20:13,979 --> 00:20:14,713
How did it work?
637
00:20:14,713 --> 00:20:15,681
How is this going to work?
638
00:20:16,682 --> 00:20:17,749
Everybody is really excited
639
00:20:17,749 --> 00:20:20,652
to come back in the next day and coat
640
00:20:20,786 --> 00:20:22,054
all these things.
641
00:20:22,054 --> 00:20:24,790
So we abraded everything that we had
642
00:20:24,790 --> 00:20:26,992
put all the polishes
643
00:20:26,992 --> 00:20:30,395
and the soaps and waxes
644
00:20:30,395 --> 00:20:31,563
and all that stuff.
645
00:20:31,563 --> 00:20:33,332
So we'd come in the next day
646
00:20:33,332 --> 00:20:35,801
and a braided stuff and coated.
647
00:20:37,536 --> 00:20:39,605
And even with the guaranteed system
648
00:20:39,605 --> 00:20:41,006
where we did our guaranteed
649
00:20:41,006 --> 00:20:42,241
recode system,
650
00:20:42,241 --> 00:20:43,542
we didn't even upgrade that.
651
00:20:43,542 --> 00:20:45,244
We just went right to finish
652
00:20:45,244 --> 00:20:50,048
and everything looked absolutely amazing.
653
00:20:50,048 --> 00:20:52,284
Passed all region tests,
654
00:20:52,284 --> 00:20:53,785
passed everything.
655
00:20:53,785 --> 00:20:54,987
But you know,
656
00:20:54,987 --> 00:20:56,288
we just always talking
657
00:20:56,288 --> 00:20:58,624
about these products to our students
658
00:20:58,624 --> 00:20:59,558
and how they work.
659
00:20:59,558 --> 00:21:01,560
And, you know, but
660
00:21:01,560 --> 00:21:02,828
I think we're going to do more
661
00:21:02,828 --> 00:21:05,097
of these types of classes
662
00:21:05,097 --> 00:21:05,631
because it
663
00:21:05,631 --> 00:21:06,431
really is
664
00:21:06,431 --> 00:21:09,434
an eye opening experience, because
665
00:21:09,534 --> 00:21:11,603
it's not just one product
666
00:21:11,603 --> 00:21:13,071
that we're constantly talking about.
667
00:21:13,071 --> 00:21:14,573
There's all sorts of stuff
668
00:21:14,573 --> 00:21:16,541
that people are putting on floors.
669
00:21:16,541 --> 00:21:17,943
And what we were showing
670
00:21:17,943 --> 00:21:18,810
everybody is
671
00:21:18,810 --> 00:21:21,446
and we got a lot of bullets in that gun,
672
00:21:21,446 --> 00:21:21,780
you know,
673
00:21:21,780 --> 00:21:23,248
between the Polish remover,
674
00:21:23,248 --> 00:21:25,150
between the guaranteed system,
675
00:21:25,150 --> 00:21:27,386
between prep, even the deep clean
676
00:21:28,787 --> 00:21:31,990
and of course, everything, everything.
677
00:21:32,357 --> 00:21:34,893
Just revolves around that power scrubber.
678
00:21:34,893 --> 00:21:36,628
And I know you and I have talked a lot
679
00:21:36,628 --> 00:21:37,829
about the power scrubber
680
00:21:37,829 --> 00:21:39,931
and when Bona finally lets us go.
681
00:21:40,966 --> 00:21:42,501
But probably one of the first things
682
00:21:42,501 --> 00:21:43,869
that I would buy
683
00:21:43,902 --> 00:21:45,971
is getting into that because it
684
00:21:46,171 --> 00:21:48,073
there are so
685
00:21:48,073 --> 00:21:50,075
many things that you can do with this.
686
00:21:50,342 --> 00:21:52,110
I mean, it's just
687
00:21:52,377 --> 00:21:53,512
insane.
688
00:21:53,512 --> 00:21:55,747
Rob So when I,
689
00:21:57,182 --> 00:21:59,551
when I moved here, a friend of ours
690
00:22:00,152 --> 00:22:02,521
was just bought a house
691
00:22:02,521 --> 00:22:04,589
and had refinished hardwood floors
692
00:22:05,190 --> 00:22:06,758
and he asked me if I'd come and help them
693
00:22:06,758 --> 00:22:07,893
do something with the floors
694
00:22:07,893 --> 00:22:09,227
because and he thought I could just like
695
00:22:09,227 --> 00:22:10,762
put a coat on or something.
696
00:22:10,762 --> 00:22:12,831
And I said, no, I don't do that anymore.
697
00:22:12,831 --> 00:22:14,232
I'll come and look at them.
698
00:22:14,232 --> 00:22:15,100
So I looked at the floors
699
00:22:15,100 --> 00:22:15,701
and there is clearly
700
00:22:15,701 --> 00:22:16,702
something on the floor
701
00:22:16,702 --> 00:22:17,369
and there was mopping
702
00:22:17,369 --> 00:22:18,203
glow in the
703
00:22:18,203 --> 00:22:20,405
in the end of the kitchen cabinets
704
00:22:20,405 --> 00:22:22,507
and so I did a little test area.
705
00:22:22,841 --> 00:22:23,742
You can tell that
706
00:22:23,742 --> 00:22:24,943
this was a practice
707
00:22:24,943 --> 00:22:26,478
this lady had been doing for a long time,
708
00:22:26,478 --> 00:22:28,180
putting mopping on floors.
709
00:22:28,180 --> 00:22:29,214
So I got DC
710
00:22:29,214 --> 00:22:31,883
polish remover, I got the power scrubber
711
00:22:32,417 --> 00:22:34,920
I got are a rinse product.
712
00:22:35,387 --> 00:22:39,124
And then I, I ended up getting red pads
713
00:22:39,124 --> 00:22:40,592
and maroon pads
714
00:22:40,592 --> 00:22:41,593
and I put it out there,
715
00:22:41,593 --> 00:22:42,994
I let it dwell out there.
716
00:22:42,994 --> 00:22:44,262
But as you said, this had been on there
717
00:22:44,262 --> 00:22:45,497
for years and years and years.
718
00:22:45,497 --> 00:22:45,931
Amazing
719
00:22:45,931 --> 00:22:47,666
how much stuff was coming off of there.
720
00:22:47,666 --> 00:22:48,800
And what worked
721
00:22:48,800 --> 00:22:51,269
best for me was to let it dwell
722
00:22:51,269 --> 00:22:52,337
in it with a red pad.
723
00:22:52,337 --> 00:22:52,838
And it wasn't
724
00:22:52,838 --> 00:22:53,739
that affecting the
725
00:22:53,739 --> 00:22:54,673
refinished floor at all
726
00:22:54,673 --> 00:22:56,408
when when there's like moving marks.
727
00:22:56,408 --> 00:22:58,176
I wasn't bothering that at all.
728
00:22:58,176 --> 00:22:59,211
And then coming back behind
729
00:22:59,211 --> 00:23:00,579
with the power scrubber
730
00:23:00,579 --> 00:23:01,780
and then cleaning it with the powers
731
00:23:01,780 --> 00:23:03,281
going afterwards.
732
00:23:03,315 --> 00:23:05,417
I mean, they look like brand new floors.
733
00:23:05,417 --> 00:23:06,118
Like if I was,
734
00:23:06,118 --> 00:23:07,652
it was like a thousand square feet.
735
00:23:07,652 --> 00:23:08,954
So, yes,
736
00:23:08,954 --> 00:23:10,122
you have an expression
737
00:23:10,122 --> 00:23:11,223
that I learned from you is God
738
00:23:11,223 --> 00:23:13,625
is is the juice worth the squeeze?
739
00:23:13,625 --> 00:23:14,893
And that's something to consider
740
00:23:14,893 --> 00:23:15,627
when you're doing these
741
00:23:15,627 --> 00:23:17,462
when he's in these jobs,
742
00:23:17,462 --> 00:23:18,897
like I would have charge
743
00:23:18,897 --> 00:23:19,998
have good amount of money
744
00:23:19,998 --> 00:23:22,200
if I was a contractor doing this
745
00:23:22,200 --> 00:23:24,302
because, you know, it is more involved.
746
00:23:24,302 --> 00:23:25,570
You are using maroon pad,
747
00:23:25,570 --> 00:23:26,705
so you are doing
748
00:23:26,705 --> 00:23:27,706
you know, it's not just like,
749
00:23:27,706 --> 00:23:29,941
okay, it is just lay it down there,
750
00:23:30,242 --> 00:23:32,210
put this on to do that and you're done.
751
00:23:32,210 --> 00:23:33,712
It did require me doing
752
00:23:33,712 --> 00:23:36,281
several steps of it, but it all came off.
753
00:23:36,314 --> 00:23:37,082
It looks stunning.
754
00:23:37,082 --> 00:23:38,049
I mean I mean
755
00:23:38,049 --> 00:23:38,350
I mean, it
756
00:23:38,350 --> 00:23:39,384
looks like there was a gym
757
00:23:39,384 --> 00:23:40,685
hidden underneath all that
758
00:23:40,685 --> 00:23:42,788
layers and layers of these products.
759
00:23:43,321 --> 00:23:45,290
And it was stunning when it was done
760
00:23:45,290 --> 00:23:46,892
and I was driving out of housing myself,
761
00:23:46,892 --> 00:23:48,260
then what would I have charged for this?
762
00:23:48,260 --> 00:23:50,495
Because they were beyond happy
763
00:23:50,495 --> 00:23:51,496
and they would have paid.
764
00:23:51,496 --> 00:23:52,864
If I put a number in front of whatever
765
00:23:52,864 --> 00:23:53,732
that was
766
00:23:53,899 --> 00:23:55,434
their friends, I would charge them,
767
00:23:55,434 --> 00:23:57,669
but they would have paid that.
768
00:23:57,669 --> 00:23:59,638
So you're right in the power scrubber
769
00:23:59,638 --> 00:24:01,373
to come behind that and finish it.
770
00:24:01,373 --> 00:24:01,573
I mean,
771
00:24:01,573 --> 00:24:02,307
you and I have had
772
00:24:02,307 --> 00:24:03,375
multiple conversations,
773
00:24:03,375 --> 00:24:04,709
like you said, about the power scrubber
774
00:24:04,709 --> 00:24:05,710
afterwards.
775
00:24:05,710 --> 00:24:10,282
When I when I was a sales rep,
776
00:24:10,282 --> 00:24:12,050
I would go to retail stores
777
00:24:12,050 --> 00:24:13,518
and talk to them about this machine.
778
00:24:13,518 --> 00:24:15,086
A lot of times I would take the machine
779
00:24:15,086 --> 00:24:16,354
if they had like a
780
00:24:16,354 --> 00:24:17,823
and we don't say this is made
781
00:24:17,823 --> 00:24:18,990
for tile floors.
782
00:24:18,990 --> 00:24:20,258
You know, we're a hardwood floor company
783
00:24:20,258 --> 00:24:22,027
which has everything on hardwood floors.
784
00:24:22,027 --> 00:24:22,928
But a lot of times
785
00:24:22,928 --> 00:24:24,396
I would take it across their tile
786
00:24:24,396 --> 00:24:25,030
and I'd run it
787
00:24:25,030 --> 00:24:26,064
at a diagonal across
788
00:24:26,064 --> 00:24:29,267
the tile once that one, one, one pass up
789
00:24:29,801 --> 00:24:32,270
and that same pass going backwards.
790
00:24:32,270 --> 00:24:33,371
And it was
791
00:24:33,371 --> 00:24:34,339
it would blow their mind
792
00:24:34,339 --> 00:24:35,173
how clean they got it.
793
00:24:35,173 --> 00:24:36,908
And holy smokes
794
00:24:36,908 --> 00:24:37,809
and of course in and end up
795
00:24:37,809 --> 00:24:39,010
having to do the whole damn showroom
796
00:24:39,010 --> 00:24:40,645
because yeah.
797
00:24:40,645 --> 00:24:42,681
Because I can't live like that but.
798
00:24:43,448 --> 00:24:45,217
Well they got to buy it or this is it.
799
00:24:45,217 --> 00:24:45,617
Yeah.
800
00:24:45,617 --> 00:24:48,954
Yeah, but man you,
801
00:24:48,954 --> 00:24:50,789
I mean you hit the nail on the head, man.
802
00:24:50,789 --> 00:24:52,357
Especially, you know,
803
00:24:52,357 --> 00:24:54,392
the it's slowing down in a lot of areas.
804
00:24:54,793 --> 00:24:55,193
You know, it's
805
00:24:55,193 --> 00:24:56,461
been a challenging first quarter
806
00:24:56,461 --> 00:24:58,263
for a lot of guys, man.
807
00:24:58,263 --> 00:24:59,097
I just
808
00:24:59,097 --> 00:24:59,898
I think there's
809
00:24:59,898 --> 00:25:01,566
a great opportunity in this machine
810
00:25:01,566 --> 00:25:03,134
and I think it often gets overlooked.
811
00:25:03,134 --> 00:25:05,070
We talk about that a lot, but
812
00:25:05,070 --> 00:25:07,572
I bet you got as much of this class as
813
00:25:07,572 --> 00:25:09,574
the students. I got more
814
00:25:10,842 --> 00:25:11,710
of I.
815
00:25:11,710 --> 00:25:12,978
I know I got more.
816
00:25:12,978 --> 00:25:15,780
I just we just did that one up in show.
817
00:25:15,780 --> 00:25:20,418
Yeah, I got more than you.
818
00:25:20,418 --> 00:25:22,921
Just about much more than you did.
819
00:25:24,189 --> 00:25:26,858
No, I, I had the question answered.
820
00:25:26,858 --> 00:25:29,027
I mean, for, for forever,
821
00:25:29,027 --> 00:25:29,594
I've been saying,
822
00:25:29,594 --> 00:25:32,297
why would people use this stuff?
823
00:25:32,297 --> 00:25:33,398
It's horrible.
824
00:25:33,398 --> 00:25:35,400
Oh, now I know why.
825
00:25:35,400 --> 00:25:36,902
Yeah. Now I get it.
826
00:25:36,902 --> 00:25:38,537
So when I'm talking to people
827
00:25:38,537 --> 00:25:41,273
about this stuff, I'm just going to go.
828
00:25:41,273 --> 00:25:43,041
I'm just going to go out a new door
829
00:25:43,041 --> 00:25:45,176
where I've just not.
830
00:25:45,176 --> 00:25:48,847
And it hit me to like,
831
00:25:48,847 --> 00:25:50,215
if you heard me talk
832
00:25:50,215 --> 00:25:53,385
and if you used it and I said, My God,
833
00:25:54,185 --> 00:25:56,221
that is the worst thing in the world
834
00:25:56,221 --> 00:25:57,556
you can do to your floors.
835
00:25:57,556 --> 00:25:59,591
I just insulted you. Yeah.
836
00:26:00,225 --> 00:26:02,894
I just insulted your decision making.
837
00:26:03,361 --> 00:26:05,297
I just called you an idiot.
838
00:26:05,297 --> 00:26:06,531
Yeah. Right
839
00:26:07,499 --> 00:26:09,301
now I can say, hey, listen,
840
00:26:09,301 --> 00:26:12,370
I know why you're using this stuff, okay?
841
00:26:13,104 --> 00:26:14,940
I know why it smells great.
842
00:26:14,940 --> 00:26:16,374
It looks great,
843
00:26:16,374 --> 00:26:18,476
but you're just starting down
844
00:26:18,476 --> 00:26:20,545
a terrible path.
845
00:26:20,545 --> 00:26:21,646
There's a whole new way
846
00:26:21,646 --> 00:26:22,781
I'm going to go about this,
847
00:26:22,781 --> 00:26:24,049
because
848
00:26:24,115 --> 00:26:25,650
I think in the past,
849
00:26:25,650 --> 00:26:29,521
when I even my own customers and now rant
850
00:26:29,521 --> 00:26:31,656
and rave at them, now I'm thinking,
851
00:26:31,656 --> 00:26:32,857
that's pretty stupid.
852
00:26:32,857 --> 00:26:33,391
I mean,
853
00:26:33,391 --> 00:26:34,793
I literally just called him
854
00:26:34,793 --> 00:26:36,494
an idiot for using this.
855
00:26:36,494 --> 00:26:37,929
And they're the ones who are putting it
856
00:26:37,929 --> 00:26:39,631
down, going this,
857
00:26:39,631 --> 00:26:41,433
you know, they're thinking in their head,
858
00:26:41,433 --> 00:26:42,133
I don't know.
859
00:26:42,133 --> 00:26:42,901
You know,
860
00:26:42,968 --> 00:26:44,035
it looks pretty good
861
00:26:44,035 --> 00:26:45,236
and it smells good too.
862
00:26:45,236 --> 00:26:48,273
So yeah, maybe I'm not so stupid.
863
00:26:48,707 --> 00:26:50,508
But and to be clear,
864
00:26:50,508 --> 00:26:52,711
you were calling me stupid
865
00:26:52,711 --> 00:26:54,045
because the ramifications
866
00:26:54,045 --> 00:26:54,813
for that would be
867
00:26:56,815 --> 00:26:58,817
just this wouldn't.
868
00:26:58,817 --> 00:27:01,620
Wouldn't even cross my mind.
869
00:27:01,753 --> 00:27:02,487
Now.
870
00:27:02,654 --> 00:27:05,490
Now, let's talk about something else
871
00:27:05,490 --> 00:27:08,827
that we learned at the school.
872
00:27:08,827 --> 00:27:10,762
All this cleaning things, right?
873
00:27:10,762 --> 00:27:13,965
All this I mean, that guaranteed system
874
00:27:14,833 --> 00:27:17,102
and just, you know, hitting it with that
875
00:27:17,102 --> 00:27:19,838
abrasive brush and just watching the
876
00:27:20,305 --> 00:27:23,375
the Murphys also just just ball up
877
00:27:23,375 --> 00:27:25,410
and and be removed and everything.
878
00:27:26,645 --> 00:27:29,848
A little heads up to everybody.
879
00:27:29,848 --> 00:27:32,350
Clean out your power scrubber
880
00:27:32,717 --> 00:27:35,120
when you're using these products.
881
00:27:35,120 --> 00:27:35,520
You know,
882
00:27:35,520 --> 00:27:37,255
if you're just deep cleaning it,
883
00:27:37,255 --> 00:27:38,289
give it a little rinse.
884
00:27:38,289 --> 00:27:39,557
Not too much going on.
885
00:27:39,557 --> 00:27:41,660
But when you start throwing
886
00:27:41,660 --> 00:27:44,162
all of this stuff into the mix, you know,
887
00:27:44,162 --> 00:27:46,531
the remover, the polish remover, the
888
00:27:47,165 --> 00:27:48,033
everything that we're
889
00:27:48,033 --> 00:27:49,968
cleaning off of the floor,
890
00:27:49,968 --> 00:27:51,569
all this stuff is sticky,
891
00:27:51,569 --> 00:27:52,470
you know what I mean?
892
00:27:52,470 --> 00:27:54,539
It really sticky.
893
00:27:54,539 --> 00:27:58,209
It's ugliness and just make sure
894
00:27:58,209 --> 00:27:59,678
that you run some clean water
895
00:27:59,678 --> 00:28:01,246
through everything
896
00:28:01,279 --> 00:28:02,047
and clean out
897
00:28:02,047 --> 00:28:02,714
your brushes,
898
00:28:02,714 --> 00:28:05,383
clean out the machine, because
899
00:28:05,383 --> 00:28:06,518
it's amazing.
900
00:28:06,518 --> 00:28:08,153
It's clean is hell,
901
00:28:08,153 --> 00:28:09,688
except for underneath that machine.
902
00:28:09,688 --> 00:28:11,089
When you flip that machine over
903
00:28:11,089 --> 00:28:13,224
and look at what's inside and
904
00:28:13,224 --> 00:28:14,125
underneath it,
905
00:28:15,160 --> 00:28:16,361
you'll everybody will start,
906
00:28:16,361 --> 00:28:17,095
see, because you don't
907
00:28:17,095 --> 00:28:19,597
want to let that stuff set up.
908
00:28:19,597 --> 00:28:21,633
You know, we're always talking about
909
00:28:21,633 --> 00:28:23,334
if you're using prep,
910
00:28:23,334 --> 00:28:24,703
make sure it doesn't set up.
911
00:28:24,703 --> 00:28:26,371
Don't let that slurry set up.
912
00:28:26,371 --> 00:28:27,639
If you're using
913
00:28:27,639 --> 00:28:29,107
the guaranteed coat system,
914
00:28:29,107 --> 00:28:30,375
don't let that dry on.
915
00:28:30,375 --> 00:28:31,743
You got to keep everything
916
00:28:31,743 --> 00:28:33,044
wet and everything.
917
00:28:33,078 --> 00:28:34,446
So the last thing you want to do at
918
00:28:34,446 --> 00:28:35,313
the end of the day is
919
00:28:35,313 --> 00:28:37,449
just put your power scrubber away
920
00:28:38,116 --> 00:28:40,318
without taking care of it.
921
00:28:40,318 --> 00:28:40,919
You know,
922
00:28:40,919 --> 00:28:42,120
she's going to make a lot of money
923
00:28:42,120 --> 00:28:45,190
cheaper, nice, cleaner up.
924
00:28:45,190 --> 00:28:47,292
I think it's definitely the way to go.
925
00:28:47,292 --> 00:28:47,592
But
926
00:28:48,727 --> 00:28:50,462
you just remind me something to that.
927
00:28:50,462 --> 00:28:51,062
We've done it
928
00:28:51,062 --> 00:28:51,963
a couple of times in the past
929
00:28:51,963 --> 00:28:52,797
when the homeowners weren't
930
00:28:52,797 --> 00:28:53,431
there
931
00:28:53,698 --> 00:28:54,833
is take a picture
932
00:28:54,833 --> 00:28:56,868
of the of what comes off their floor
933
00:28:57,402 --> 00:28:58,803
the dirt that comes off that floor,
934
00:28:58,803 --> 00:29:00,505
or take a video of pouring it out
935
00:29:00,505 --> 00:29:02,340
and how black it is sometimes
936
00:29:02,340 --> 00:29:03,508
with all the dirt and everything,
937
00:29:03,508 --> 00:29:04,342
that's that's it's
938
00:29:04,342 --> 00:29:05,910
actually been extracted off the floor.
939
00:29:05,910 --> 00:29:07,679
And that's a $50 word, isn't it?
940
00:29:07,679 --> 00:29:08,847
Extraction.
941
00:29:08,847 --> 00:29:10,315
That was something that I learned
942
00:29:10,315 --> 00:29:12,350
when we were working with Stanley Steemer
943
00:29:13,051 --> 00:29:15,086
and when Stanley Steemer comes in
944
00:29:15,086 --> 00:29:17,155
and they're talking about they don't
945
00:29:17,155 --> 00:29:17,822
they don't say that
946
00:29:17,822 --> 00:29:19,824
they're shampooing your carpet,
947
00:29:19,824 --> 00:29:21,793
they're doing a steam extraction.
948
00:29:21,793 --> 00:29:23,461
And extraction is
949
00:29:24,529 --> 00:29:25,063
it's the
950
00:29:25,063 --> 00:29:27,031
same thing when we talk about the Tampico
951
00:29:27,031 --> 00:29:28,199
brush with a vacuum,
952
00:29:28,199 --> 00:29:28,600
you know,
953
00:29:28,600 --> 00:29:30,668
using a backpack back on the buffer
954
00:29:31,035 --> 00:29:32,771
with a Tampico brush,
955
00:29:32,771 --> 00:29:34,139
we are now extract
956
00:29:34,139 --> 00:29:35,640
acting dust from the floor.
957
00:29:35,640 --> 00:29:36,775
We're not just packing it,
958
00:29:36,775 --> 00:29:39,010
we're not just tacking it.
959
00:29:39,010 --> 00:29:41,379
We're getting down into the crevices
960
00:29:41,379 --> 00:29:42,914
of wood and digging stuff out.
961
00:29:42,914 --> 00:29:43,982
And that's exactly
962
00:29:43,982 --> 00:29:46,351
what the power scrubber is doing.
963
00:29:46,351 --> 00:29:47,118
Which
964
00:29:47,118 --> 00:29:48,253
which is
965
00:29:48,353 --> 00:29:49,521
different than a buffer
966
00:29:49,521 --> 00:29:50,755
that is more like,
967
00:29:50,755 --> 00:29:51,990
you know, pushing
968
00:29:51,990 --> 00:29:53,291
the contaminants around and moving
969
00:29:53,291 --> 00:29:54,058
contaminants around,
970
00:29:54,058 --> 00:29:55,260
but not actually extracting them
971
00:29:55,260 --> 00:29:56,795
off the floor. Right?
972
00:29:56,795 --> 00:29:58,496
Yeah, exactly.
973
00:29:58,763 --> 00:30:00,431
And I learned that from you, Rob.
974
00:30:00,431 --> 00:30:01,833
I learned that from you
975
00:30:01,833 --> 00:30:04,302
when the very first introduction into it.
976
00:30:04,302 --> 00:30:05,336
I don't scrubber.
977
00:30:05,336 --> 00:30:06,571
It all would be nice if you didn't
978
00:30:06,571 --> 00:30:07,672
sound so surprised
979
00:30:07,672 --> 00:30:08,807
that I talked to something
980
00:30:08,807 --> 00:30:09,941
that would have been nice.
981
00:30:09,941 --> 00:30:11,176
Well, I didn't mean to.
982
00:30:11,176 --> 00:30:12,210
I'm giving it up to you
983
00:30:12,210 --> 00:30:14,212
that that that I learned.
984
00:30:14,212 --> 00:30:15,480
You know, I can't, you know,
985
00:30:15,480 --> 00:30:17,315
I can't take a compliment. I know.
986
00:30:17,315 --> 00:30:19,217
So don't even try. Yeah.
987
00:30:19,217 --> 00:30:19,551
That's true.
988
00:30:19,551 --> 00:30:20,451
I'm trying to think of that.
989
00:30:20,451 --> 00:30:21,920
I learned a lot from you
990
00:30:21,920 --> 00:30:23,688
back in the days, man.
991
00:30:23,688 --> 00:30:25,490
You really rounded out my education
992
00:30:25,490 --> 00:30:26,224
as a floor guy.
993
00:30:26,224 --> 00:30:28,359
I'm going to absolutely you.
994
00:30:28,560 --> 00:30:29,661
I'm not kidding either.
995
00:30:29,661 --> 00:30:31,095
I that's actually I've.
996
00:30:31,095 --> 00:30:32,597
Loved to watch your growth
997
00:30:32,597 --> 00:30:34,365
I've I've stayed stagnant.
998
00:30:34,365 --> 00:30:36,835
Yes. True. Yeah. You were kind of like
999
00:30:37,936 --> 00:30:38,570
a pond
1000
00:30:38,570 --> 00:30:39,470
scum is
1001
00:30:39,637 --> 00:30:41,906
a harsh word way of looking at it.
1002
00:30:41,906 --> 00:30:42,073
Yeah,
1003
00:30:42,140 --> 00:30:43,608
but you know how like, with
1004
00:30:43,608 --> 00:30:45,443
with the pond, it stays, it doesn't move.
1005
00:30:45,443 --> 00:30:45,877
It's just like.
1006
00:30:45,877 --> 00:30:48,513
It's like, I don't know, like pond scum
1007
00:30:49,013 --> 00:30:50,882
rather than have have like a
1008
00:30:50,882 --> 00:30:52,784
a fresh lake where things are moving
1009
00:30:52,784 --> 00:30:53,284
and flowing
1010
00:30:53,284 --> 00:30:54,786
and always changing and
1011
00:30:54,786 --> 00:30:57,021
and growing and yeah, yeah.
1012
00:30:57,088 --> 00:30:58,723
Maybe pond scum isn't whatever
1013
00:30:58,723 --> 00:31:00,291
I maybe pond scum
1014
00:31:00,291 --> 00:31:01,559
isn't what I have gone with.
1015
00:31:01,559 --> 00:31:02,460
I would have said
1016
00:31:02,460 --> 00:31:04,062
maybe you and I are like Belichick
1017
00:31:04,062 --> 00:31:05,463
and Brady, you know,
1018
00:31:05,463 --> 00:31:06,264
and they
1019
00:31:06,264 --> 00:31:07,599
and then Brady moves on
1020
00:31:07,599 --> 00:31:08,833
and wins another Super Bowl.
1021
00:31:08,833 --> 00:31:09,901
And, you know, Belichick
1022
00:31:09,901 --> 00:31:11,369
still kind of left behind.
1023
00:31:11,369 --> 00:31:13,605
Yeah, still waiting for his success.
1024
00:31:13,605 --> 00:31:16,507
That will eventually come back to. Him
1025
00:31:16,507 --> 00:31:17,275
kind of thing.
1026
00:31:17,275 --> 00:31:21,613
But the visual of pond scum, I think, is.
1027
00:31:22,680 --> 00:31:24,015
Is.
1028
00:31:25,350 --> 00:31:26,351
Were captivating.
1029
00:31:26,351 --> 00:31:28,219
I don't know. Maybe I'm wrong.
1030
00:31:28,219 --> 00:31:29,787
I hope you catch a lot of fish
1031
00:31:29,787 --> 00:31:30,555
this weekend.
1032
00:31:30,555 --> 00:31:31,856
I really do, man.
1033
00:31:31,856 --> 00:31:33,992
All of them all. More power to you.
1034
00:31:33,992 --> 00:31:35,827
Thank you so much, man.
1035
00:31:35,827 --> 00:31:36,694
All right.
1036
00:31:37,462 --> 00:31:38,663
All right.
1037
00:31:39,030 --> 00:31:40,698
So one more thing.
1038
00:31:40,698 --> 00:31:43,034
One more thing that we that we learned
1039
00:31:44,102 --> 00:31:44,869
about this.
1040
00:31:44,869 --> 00:31:49,407
And this is a real habit we had, man,
1041
00:31:49,407 --> 00:31:52,944
we probably had 25 people at this class
1042
00:31:53,645 --> 00:31:55,113
and some of the conversations
1043
00:31:55,113 --> 00:31:56,147
were getting pretty cool,
1044
00:31:56,147 --> 00:31:57,081
pretty intense,
1045
00:31:57,081 --> 00:31:59,550
really good discussions, people
1046
00:32:00,184 --> 00:32:02,053
switching phone numbers, people,
1047
00:32:02,053 --> 00:32:02,654
you know,
1048
00:32:02,654 --> 00:32:04,455
get in touch and contact information
1049
00:32:04,455 --> 00:32:06,257
and going to be working together
1050
00:32:06,257 --> 00:32:07,992
on certain projects and things like that.
1051
00:32:07,992 --> 00:32:09,661
So that was pretty cool.
1052
00:32:09,661 --> 00:32:10,728
But I think one of the best
1053
00:32:10,728 --> 00:32:13,064
conversations we got into was
1054
00:32:14,532 --> 00:32:17,468
a great this is also a
1055
00:32:17,468 --> 00:32:19,938
fantastic way to keep in touch
1056
00:32:20,371 --> 00:32:21,572
with your old customers.
1057
00:32:21,572 --> 00:32:21,940
And I know
1058
00:32:21,940 --> 00:32:24,442
we had talked about that before, but
1059
00:32:25,176 --> 00:32:26,744
it really made sense to
1060
00:32:26,744 --> 00:32:28,413
everybody who was at this class
1061
00:32:28,413 --> 00:32:30,515
just offering up that deep, clean
1062
00:32:30,515 --> 00:32:32,183
sand, the floors, code them,
1063
00:32:32,183 --> 00:32:33,117
give them their kit,
1064
00:32:33,117 --> 00:32:35,019
tell them everything they need to do
1065
00:32:35,019 --> 00:32:35,853
and then say, hey,
1066
00:32:35,853 --> 00:32:38,089
and I'll see you next year.
1067
00:32:38,089 --> 00:32:39,190
Give you a free cleaning.
1068
00:32:39,190 --> 00:32:41,426
I'll come in deep, clean the floors.
1069
00:32:41,426 --> 00:32:42,360
Now you're making sure
1070
00:32:42,360 --> 00:32:43,428
that using the walk off
1071
00:32:43,428 --> 00:32:45,863
mats, the felt pads,
1072
00:32:45,863 --> 00:32:47,432
the right cleaners and everything,
1073
00:32:47,432 --> 00:32:49,467
and they're taking care of your floor.
1074
00:32:49,467 --> 00:32:50,635
And then next year,
1075
00:32:50,635 --> 00:32:52,403
same thing, just like,
1076
00:32:52,403 --> 00:32:53,838
you know, the Stanley
1077
00:32:53,838 --> 00:32:54,672
Steemer type thing
1078
00:32:54,672 --> 00:32:55,673
where I'm in there
1079
00:32:55,673 --> 00:32:58,109
once a year deep cleaning that floor,
1080
00:32:58,810 --> 00:32:59,610
then six,
1081
00:32:59,610 --> 00:33:00,445
seven, eight years
1082
00:33:00,445 --> 00:33:03,614
down the road when it's time for a Ricoh,
1083
00:33:03,614 --> 00:33:04,582
we don't have to get in
1084
00:33:04,582 --> 00:33:07,618
to using all of the pure products
1085
00:33:07,618 --> 00:33:08,619
because
1086
00:33:08,987 --> 00:33:09,954
there's no issues,
1087
00:33:09,954 --> 00:33:11,289
because they're doing exactly
1088
00:33:11,289 --> 00:33:12,256
what we told them to do.
1089
00:33:12,256 --> 00:33:14,692
But also, I've mentioned this a
1090
00:33:14,692 --> 00:33:15,493
thousand times.
1091
00:33:16,627 --> 00:33:17,362
Now you're on a first
1092
00:33:17,362 --> 00:33:19,297
name basis with that homeowner.
1093
00:33:19,297 --> 00:33:20,898
You see her once a year.
1094
00:33:20,898 --> 00:33:23,568
You know each other first name basis.
1095
00:33:24,235 --> 00:33:26,104
And then if she hears a whiff of anybody
1096
00:33:26,104 --> 00:33:26,671
saying it is,
1097
00:33:26,671 --> 00:33:27,672
I'm thinking to have my hardwood
1098
00:33:27,672 --> 00:33:28,873
floors done,
1099
00:33:29,974 --> 00:33:31,642
oh, use my guy.
1100
00:33:31,642 --> 00:33:34,479
You know, I get a guy, use this guy.
1101
00:33:34,479 --> 00:33:36,481
My floors look amazing
1102
00:33:36,481 --> 00:33:38,483
and they're always going to look amazing
1103
00:33:38,483 --> 00:33:40,518
once you maintain them correctly,
1104
00:33:40,985 --> 00:33:42,153
doing that deep, clean,
1105
00:33:42,153 --> 00:33:43,187
they're always going to look
1106
00:33:43,187 --> 00:33:44,689
and you know that homeowner
1107
00:33:44,689 --> 00:33:46,524
is going to be raving about you.
1108
00:33:46,524 --> 00:33:47,225
Yeah.
1109
00:33:48,826 --> 00:33:50,361
I tell you what I would also do
1110
00:33:50,361 --> 00:33:51,662
if I had a power scrubbers,
1111
00:33:51,662 --> 00:33:52,997
I would let my distributor know
1112
00:33:52,997 --> 00:33:54,632
that I have a power scrubber.
1113
00:33:54,632 --> 00:33:56,267
Because how many times
1114
00:33:56,267 --> 00:33:58,569
have you run into where a distributor,
1115
00:33:58,569 --> 00:33:59,537
they got a situation
1116
00:33:59,537 --> 00:34:00,605
where they've got to get something off
1117
00:34:00,605 --> 00:34:01,539
a floor
1118
00:34:01,539 --> 00:34:04,442
and or sheetrock dust on a on the floor
1119
00:34:04,442 --> 00:34:05,243
that's wire
1120
00:34:05,243 --> 00:34:07,078
brushed or something
1121
00:34:07,078 --> 00:34:08,312
that they got to get off the floor
1122
00:34:08,312 --> 00:34:09,847
they don't use.
1123
00:34:09,847 --> 00:34:11,849
You know, it's a great man.
1124
00:34:11,849 --> 00:34:12,183
So, yeah,
1125
00:34:12,183 --> 00:34:13,017
I got one of those
1126
00:34:13,017 --> 00:34:13,951
and I know how to use it
1127
00:34:13,951 --> 00:34:16,387
and I have the products and you can
1128
00:34:16,521 --> 00:34:17,955
you can make some money doing that.
1129
00:34:17,955 --> 00:34:21,926
You we talk about a lot I've so many guys
1130
00:34:22,560 --> 00:34:24,862
make so much money on on coats
1131
00:34:25,096 --> 00:34:26,931
and doing just maintenance
1132
00:34:26,931 --> 00:34:28,399
just cleaning floors
1133
00:34:28,399 --> 00:34:30,968
and and what blows my mind
1134
00:34:31,469 --> 00:34:33,304
is that the people that that are making
1135
00:34:33,304 --> 00:34:34,739
the most money doing
1136
00:34:34,739 --> 00:34:37,041
this are not herbivore people.
1137
00:34:37,041 --> 00:34:38,276
They're they're cleaning people.
1138
00:34:38,276 --> 00:34:39,544
They're janitorial type people.
1139
00:34:39,544 --> 00:34:40,044
They're people.
1140
00:34:40,044 --> 00:34:41,179
They come in and that
1141
00:34:41,179 --> 00:34:42,280
that if you ask them
1142
00:34:43,281 --> 00:34:44,182
what species of what are
1143
00:34:44,182 --> 00:34:45,716
you standing on right now,
1144
00:34:45,716 --> 00:34:48,019
they would have zero clue. Well and yet.
1145
00:34:48,286 --> 00:34:49,720
What it's what.
1146
00:34:49,720 --> 00:34:50,188
Is this?
1147
00:34:50,188 --> 00:34:51,856
Is this American cherry or is it maple?
1148
00:34:51,856 --> 00:34:53,124
They would have no clue
1149
00:34:53,124 --> 00:34:54,325
what you're talking about.
1150
00:34:54,325 --> 00:34:56,360
And yet they're making a lot of money
1151
00:34:56,360 --> 00:34:57,628
cleaning these floors.
1152
00:34:57,628 --> 00:35:00,031
And it used to hurt my feelings, man,
1153
00:35:00,031 --> 00:35:02,400
because I think men floor guys are nuts.
1154
00:35:02,400 --> 00:35:03,167
I'm sure I saw it
1155
00:35:03,167 --> 00:35:04,235
firsthand is a reason
1156
00:35:04,235 --> 00:35:05,603
why I was so passionate about it.
1157
00:35:05,603 --> 00:35:06,704
I saw
1158
00:35:06,704 --> 00:35:08,573
how much money these guys were making,
1159
00:35:08,573 --> 00:35:10,174
cleaning these floors
1160
00:35:10,174 --> 00:35:12,310
and hardwood floor guys.
1161
00:35:12,310 --> 00:35:13,144
We're making that
1162
00:35:13,144 --> 00:35:15,379
not that not that much more money
1163
00:35:15,379 --> 00:35:18,516
to bring in a 220 £200 machine
1164
00:35:18,783 --> 00:35:20,985
hook up to 20, be there for three days.
1165
00:35:21,552 --> 00:35:23,221
And this massive company
1166
00:35:23,221 --> 00:35:24,455
that I'm talking about, it's
1167
00:35:24,455 --> 00:35:25,490
not the one that you mentioned.
1168
00:35:27,291 --> 00:35:28,659
They're like
1169
00:35:28,826 --> 00:35:29,427
a matter of fact,
1170
00:35:29,427 --> 00:35:31,562
I'll tell you how they did this.
1171
00:35:31,896 --> 00:35:33,831
They said, when we we don't
1172
00:35:33,831 --> 00:35:35,299
our guys don't really, you know, no
1173
00:35:35,299 --> 00:35:37,201
take measures very well.
1174
00:35:37,201 --> 00:35:38,402
We don't really get into that.
1175
00:35:38,402 --> 00:35:39,403
So what we're going to do,
1176
00:35:39,403 --> 00:35:40,838
we're going to charge bye
1177
00:35:40,838 --> 00:35:41,439
bye three
1178
00:35:41,439 --> 00:35:42,173
different sizes
1179
00:35:42,173 --> 00:35:46,344
of rooms, big, medium and small.
1180
00:35:46,344 --> 00:35:48,446
I'm not making that up.
1181
00:35:48,446 --> 00:35:49,747
And for small
1182
00:35:49,747 --> 00:35:50,982
they charge this for medium
1183
00:35:50,982 --> 00:35:52,383
this and large that.
1184
00:35:52,383 --> 00:35:53,651
And then they threw numbers at me
1185
00:35:53,651 --> 00:35:55,086
and they said, Do you think this is
1186
00:35:55,086 --> 00:35:55,753
this is good?
1187
00:35:55,753 --> 00:35:56,554
I
1188
00:35:57,321 --> 00:35:58,890
you've got to be kidding.
1189
00:35:58,890 --> 00:36:00,424
You're going to charge that much money?
1190
00:36:00,424 --> 00:36:02,193
And they were getting it.
1191
00:36:02,293 --> 00:36:04,495
And I thought, oh, man, I felt like,
1192
00:36:05,062 --> 00:36:07,098
I mean, all that hard work we did for not
1193
00:36:07,265 --> 00:36:09,867
not a lot more than that,
1194
00:36:09,867 --> 00:36:10,601
you know what I mean?
1195
00:36:10,601 --> 00:36:13,304
And and there's a whole pretty easy gig.
1196
00:36:13,804 --> 00:36:15,273
And we've both been on jobs
1197
00:36:15,273 --> 00:36:16,841
where we told ourselves,
1198
00:36:16,841 --> 00:36:18,009
hey, we better slow down,
1199
00:36:18,009 --> 00:36:19,043
you know, slow down a little bit.
1200
00:36:19,043 --> 00:36:19,744
You know,
1201
00:36:20,211 --> 00:36:20,912
we're not supposed
1202
00:36:20,912 --> 00:36:21,712
to make this kind of money
1203
00:36:21,712 --> 00:36:23,247
this fast, right?
1204
00:36:23,247 --> 00:36:24,382
So, you know, then you're
1205
00:36:24,382 --> 00:36:25,917
you're glad to bring in the big bone,
1206
00:36:25,917 --> 00:36:26,951
the cleaning kit
1207
00:36:26,951 --> 00:36:29,253
and the coasters and, you know, be really
1208
00:36:29,754 --> 00:36:31,155
nice, make it a great experience
1209
00:36:31,155 --> 00:36:32,423
because you just made
1210
00:36:32,423 --> 00:36:34,258
a killing on that job.
1211
00:36:34,258 --> 00:36:36,027
And you know. What?
1212
00:36:36,027 --> 00:36:37,728
Yeah, go ahead.
1213
00:36:37,728 --> 00:36:38,663
And you need to.
1214
00:36:38,663 --> 00:36:39,730
You need to
1215
00:36:39,730 --> 00:36:41,265
you should never feel bad about that
1216
00:36:41,265 --> 00:36:43,634
because you need those jobs, you know?
1217
00:36:43,668 --> 00:36:44,268
I mean,
1218
00:36:44,268 --> 00:36:45,736
because if every one of those jobs
1219
00:36:45,736 --> 00:36:46,437
is going to be a job,
1220
00:36:46,437 --> 00:36:47,939
that that, you know,
1221
00:36:47,939 --> 00:36:49,440
something took in longer than you thought
1222
00:36:49,440 --> 00:36:50,575
it was going to be, something
1223
00:36:50,575 --> 00:36:51,676
that was more of a challenge.
1224
00:36:51,676 --> 00:36:53,311
And you thought somebody screws up
1225
00:36:53,311 --> 00:36:54,278
your schedule.
1226
00:36:54,278 --> 00:36:56,180
The cost of doing business.
1227
00:36:56,180 --> 00:36:58,583
So, you know, you need these jobs.
1228
00:36:59,050 --> 00:37:01,085
You know the thing to with this and
1229
00:37:02,820 --> 00:37:04,655
this was what I got from the
1230
00:37:04,655 --> 00:37:07,124
discussion at this last class because
1231
00:37:07,792 --> 00:37:09,126
like I said, it was just two days
1232
00:37:09,126 --> 00:37:10,228
of discussing this stuff.
1233
00:37:10,228 --> 00:37:11,462
So it was great.
1234
00:37:11,462 --> 00:37:12,730
And one of the things that I got
1235
00:37:12,730 --> 00:37:13,164
was something
1236
00:37:13,164 --> 00:37:15,499
that we had talked about the last show,
1237
00:37:15,499 --> 00:37:17,201
whether we're playing defense
1238
00:37:17,201 --> 00:37:18,135
and waiting for somebody
1239
00:37:18,135 --> 00:37:20,338
to call us to give a clean, right?
1240
00:37:20,371 --> 00:37:21,839
Because one guy goes, Yeah,
1241
00:37:21,839 --> 00:37:23,407
I don't get a lot of calls about,
1242
00:37:23,407 --> 00:37:25,276
you know, my cleaning service and,
1243
00:37:25,276 --> 00:37:26,877
you know, it's on my thing.
1244
00:37:26,877 --> 00:37:29,013
And then we start talking about
1245
00:37:29,247 --> 00:37:30,314
Facebook groups
1246
00:37:30,314 --> 00:37:31,215
and things like that
1247
00:37:31,215 --> 00:37:33,451
that people are using for this.
1248
00:37:33,484 --> 00:37:36,387
They're going big offense
1249
00:37:36,621 --> 00:37:38,089
on this kind of thing
1250
00:37:38,089 --> 00:37:39,523
to launch this
1251
00:37:39,523 --> 00:37:40,891
type of service to your company,
1252
00:37:40,891 --> 00:37:43,461
not just not just like a byline,
1253
00:37:43,461 --> 00:37:44,962
but like,
1254
00:37:44,962 --> 00:37:47,431
you know, really going after people.
1255
00:37:47,431 --> 00:37:49,133
And, you know,
1256
00:37:49,133 --> 00:37:51,002
that's where people were trading
1257
00:37:51,002 --> 00:37:52,503
back and forth was the different
1258
00:37:52,503 --> 00:37:53,571
Facebook groups
1259
00:37:53,571 --> 00:37:55,773
and things like that that they belong to
1260
00:37:56,240 --> 00:37:57,775
and getting the word out that way.
1261
00:37:57,775 --> 00:38:00,478
And some people are becoming
1262
00:38:00,811 --> 00:38:03,314
highly successful with this business
1263
00:38:03,848 --> 00:38:05,716
and but they're going at it
1264
00:38:05,716 --> 00:38:07,251
offensively, too.
1265
00:38:07,251 --> 00:38:08,953
You know, a lot of times we're saying
1266
00:38:08,953 --> 00:38:10,321
and floors and stone floors
1267
00:38:10,321 --> 00:38:11,922
and putting our pictures out
1268
00:38:11,922 --> 00:38:12,890
there and people are find us
1269
00:38:12,890 --> 00:38:13,824
and Instagram and everything.
1270
00:38:13,824 --> 00:38:16,727
But it's definitely something
1271
00:38:16,727 --> 00:38:18,362
I think the more offensive
1272
00:38:18,362 --> 00:38:19,397
you get with this,
1273
00:38:19,397 --> 00:38:20,131
the quicker
1274
00:38:20,131 --> 00:38:20,598
you're going to get
1275
00:38:20,598 --> 00:38:21,565
that word of mouth stuff
1276
00:38:21,565 --> 00:38:23,801
because, you know, just think about
1277
00:38:24,001 --> 00:38:26,070
it'd be like wildfire.
1278
00:38:26,070 --> 00:38:26,337
You know,
1279
00:38:26,337 --> 00:38:28,072
you can stand a floor in a neighborhood.
1280
00:38:28,072 --> 00:38:29,340
Maybe not everybody's going to
1281
00:38:29,340 --> 00:38:30,841
need their floor sanded, but
1282
00:38:32,043 --> 00:38:33,044
you can clean a floor in a
1283
00:38:33,044 --> 00:38:33,911
neighborhood and go,
1284
00:38:33,911 --> 00:38:35,179
it could be
1285
00:38:35,179 --> 00:38:37,281
ten, 12 other houses in one neighborhood.
1286
00:38:37,515 --> 00:38:39,317
Yeah, I need that, too.
1287
00:38:39,917 --> 00:38:42,086
You know, the world has changed so much.
1288
00:38:42,086 --> 00:38:42,653
I mean, you know,
1289
00:38:42,653 --> 00:38:44,689
if you're a movie star or an actress,
1290
00:38:45,056 --> 00:38:46,657
you've got a publicity agent,
1291
00:38:46,657 --> 00:38:48,092
you have marketing people around you,
1292
00:38:48,092 --> 00:38:48,726
blah, blah, blah.
1293
00:38:48,726 --> 00:38:50,761
You have all that that team around you.
1294
00:38:50,761 --> 00:38:53,431
Well, now everybody
1295
00:38:53,431 --> 00:38:55,232
almost has to be their own,
1296
00:38:55,232 --> 00:38:56,901
their own team of marketing,
1297
00:38:56,901 --> 00:38:58,402
and you know what I mean?
1298
00:38:58,402 --> 00:38:59,203
And and publicist.
1299
00:38:59,203 --> 00:39:02,073
Publicist and your own PR personnel.
1300
00:39:02,073 --> 00:39:02,373
Yeah.
1301
00:39:02,373 --> 00:39:04,709
And you just can't sit anymore.
1302
00:39:05,743 --> 00:39:07,812
Kind of like in and it becomes you.
1303
00:39:07,812 --> 00:39:10,348
I think it's a different game now.
1304
00:39:10,348 --> 00:39:11,148
So yeah.
1305
00:39:11,148 --> 00:39:12,350
Listen, a lot of times
1306
00:39:12,350 --> 00:39:13,951
we know we're preaching to the choir.
1307
00:39:13,951 --> 00:39:15,152
When we talk about some of these things,
1308
00:39:15,152 --> 00:39:17,288
we we know there's some flat out
1309
00:39:17,288 --> 00:39:19,023
absolutely stirred
1310
00:39:19,023 --> 00:39:20,424
phenomenal floor mechanics.
1311
00:39:20,424 --> 00:39:21,992
Listen to the podcast
1312
00:39:21,992 --> 00:39:23,427
and we're grateful for all of them.
1313
00:39:23,427 --> 00:39:25,029
We just had a guy
1314
00:39:25,162 --> 00:39:27,064
from Canada or not Canada,
1315
00:39:28,265 --> 00:39:29,767
Australia,
1316
00:39:29,934 --> 00:39:31,335
that reached out to us the other day
1317
00:39:31,335 --> 00:39:32,503
and we were honored for that.
1318
00:39:32,503 --> 00:39:34,071
So so thank you guys
1319
00:39:34,071 --> 00:39:35,740
for listening and appreciate it.
1320
00:39:35,740 --> 00:39:37,274
Rob, did you have anything more on that?
1321
00:39:37,274 --> 00:39:38,008
Sorry.
1322
00:39:38,008 --> 00:39:38,676
No, I'm good.
1323
00:39:38,676 --> 00:39:42,179
MAN 199. MAN 199 Yeah.
1324
00:39:42,246 --> 00:39:43,748
Getting close to it.
1325
00:39:43,748 --> 00:39:45,249
So thank you very much, everybody.
1326
00:39:45,249 --> 00:39:46,384
We appreciate your listenership.
1327
00:39:46,384 --> 00:39:47,318
It means a lot to us.
1328
00:39:47,318 --> 00:39:49,453
And as Rob said, you know,
1329
00:39:49,453 --> 00:39:50,688
when he when he travels a lot
1330
00:39:50,688 --> 00:39:52,823
and when I travel like we do, people do
1331
00:39:53,357 --> 00:39:54,725
talk about the podcast with us.
1332
00:39:54,725 --> 00:39:55,760
And we're grateful
1333
00:39:55,760 --> 00:39:56,160
for that
1334
00:39:56,160 --> 00:39:57,194
and grateful that you listen
1335
00:39:57,194 --> 00:39:59,530
and what our vision and
1336
00:39:59,530 --> 00:40:01,599
and thank you very much for that.
1337
00:40:02,166 --> 00:40:03,300
And so please you.
1338
00:40:03,300 --> 00:40:04,802
Know usually though it's
1339
00:40:04,802 --> 00:40:07,171
they'll see me and they'll is Wayne here
1340
00:40:07,872 --> 00:40:08,672
where's where's
1341
00:40:09,673 --> 00:40:10,708
where's Wayne.
1342
00:40:10,708 --> 00:40:11,642
Yeah.
1343
00:40:11,675 --> 00:40:13,744
No, it's just me. Sorry. Yeah.
1344
00:40:13,978 --> 00:40:14,845
And
1345
00:40:16,180 --> 00:40:17,848
I know that's not true.
1346
00:40:17,848 --> 00:40:19,283
Okay.
1347
00:40:19,350 --> 00:40:20,351
There's been another episode
1348
00:40:20,351 --> 00:40:21,919
of On the Floor with Wayne and Rob.
1349
00:40:21,919 --> 00:40:31,629
Please stay tuned for another episode.