Wayne and Rob discuss what happens when you chase perfection. Follow Bona US Professional online: Website: https://www1.bona.com/en-us/professional/ Subscribe on YouTube: https://www.youtube.com/BonaProfessional Facebook: https://www.facebook.com/bonauspro/ Instagram: https://www.instagram.com/bonapro.us/
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Hello.
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Welcome to another
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episode of I'm On the Floor
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with Wayne and Rob.
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I'm Wayne
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Highlander, director of Sales
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Bona Adhesives.
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And I'm Rob Johnson from Bona Training.
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How are you doing, Rob?
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Pretty good.
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How's it going?
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It's going really good.
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Oh, that's good.
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You know,
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I thought I found an episode here.
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I think I'd like to take a look back,
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and I thought was a really good episode.
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That is one where you made
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minimal mistakes
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and one I think we ought to revisit.
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What do you say?
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So it has nothing to do with the openings
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that we have to suffer
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through your mistakes.
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This is one that's mistake free.
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Yeah.
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Let's roll the tape.
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Hello and welcome to another episode
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of On the Floor with Wayne and Rob.
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I'm Wayne Highlander,
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national sales manager
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for Bond Adhesives.
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And I'm Rob Johnson from Bonus Training.
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Rob,
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we're going to talk this
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might be the most important
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episode we've ever done.
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I'm not laughing.
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I admit it.
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I, I thought I would let you know that
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right now as we start.
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Okay. Yeah.
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Yes.
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We've done on prostate exams.
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We've done stuff on them.
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Play by plays.
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We've done a lot of health issues.
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PSA. Yeah.
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But
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this episode is going to be
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on chasing perfection.
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The reason I think this is important
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is that lately,
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in the last couple of years,
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I have talked to four guys
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that seem to be
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driving themselves out of their mind,
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chasing perfection.
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And I'm not saying it's a negative thing.
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I'm not saying
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that's the case or whatever.
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But
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there's there's a
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there's it's a double edged sword.
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And I am
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I put myself at the front of the line
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being every bit
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as guilty
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as as as a lot of guys for this.
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Can I interrupt you for a second?
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Yes, you can.
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Have you ever heard my
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my perfection part
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of my opening
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for the classes for the schools?
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Many times.
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And I don't remember any bit of it.
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So please.
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My God, it's.
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It's perfect for this.
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It's absolutely perfect.
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Hit me with your best shot.
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And I said this to my kid because mom
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was he's just a crazy perfectionist
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to the point where it was very annoying
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to have me come work with him
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because I know that no finish
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will cover that,
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that, you know,
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you don't have to get the I.
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I know these things, okay?
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I know what we can
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what's what's not going to show up
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and what we'll show up.
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He thinks everything's going to show up.
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He's a perfectionist.
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So I tell my class,
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at the start of every class,
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there is no such thing
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as a perfect floor.
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There is no perfect floor out there.
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Even you floor the year winners.
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There's no perfect floor out there.
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But
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by chasing perfection,
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you'll achieve excellent floors.
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I like that.
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I think
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it lines up exactly what I thought
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we would talk about.
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I wish it was completely mine,
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but I stole it from a football coach.
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Okay, I'll be honest.
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Yeah.
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But I thought when I read that, I was.
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Oh, man, that's.
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There's a lot of floor guys out there
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that I need to say this to,
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but it's the truth, you know?
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We all get the I,
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right?
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Well,
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get that, Sanders, I
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no matter where we go,
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restaurants, stores, friends, houses,
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no matter where we are.
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A wood floor man
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always sees the wood floor
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and he always the end.
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And most of us always say the same thing.
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How do you get paid for this?
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I wouldn't have got paid for that.
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How did he get paid for that job?
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I never get paid for that job.
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Right.
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And we always assume
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he did get paid, though.
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Isn't that funny?
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That's right.
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We don't know if he got paid or not.
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But I think that Sanders, I.
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Every time you see something,
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the next job
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you remember it, you try to correct it.
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And I think that's the whole thing
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of being a craftsman and caring and
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and caring about what you do
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because you're thinking
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back, well, you know,
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you saw X, Y, Z at the last job.
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I don't want to do that again.
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So I'm going to change what I did.
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And you're constantly seeing that.
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And that's the I
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that's the whole
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trying to make the job perfect
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and achieving excellence.
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Yes.
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So you you
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I mean, you were right on it,
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right in the same page
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with this, because,
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I mean, true perfection is is
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is a necessary goal because it's it's
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it's unattainable, though, right?
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I mean, as you said,
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and I think
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you have to reconcile yourself
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with failure and living up to that.
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And, you know,
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you got to make peace with that
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and then get out your tools
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and start on the next job.
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And if that failure hurts to your point,
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if that failure hurts bad enough,
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they probably will.
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You're going to learn from that, right?
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And you'll take that to the next job.
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And and so rather than just
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chase perfection,
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if you chase excellence, as you said,
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because you're
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you'll just it's a cycle of
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never ending disappointments.
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If that if that's how you're going
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to live your life.
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I'm telling you, I.
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I spent a lot of time in my life
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chasing the perfect job.
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And here's the thing.
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The what the reason why that's a problem
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like perfectionism is it's
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often seen as a positive trait. Right.
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Increases your chances of success,
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which is how I always
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that was my reasoning behind it.
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Right.
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I mean, if I
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if it's perfect,
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how can anybody
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give me a hard time about it?
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How can I not get paid?
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But it can lead to self-defeating
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thoughts of behavior that that makes it
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hard to achieve these goals.
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And it causes stress.
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It causes anxiety and depression.
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And for some people,
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other mental health issues.
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And it's real.
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I've talked to guys
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that I feel sorry for.
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And listen, I'm not judging at all
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because I have 100% been there
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that your whole life is like,
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you know, trying to get a perfect score.
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And if it isn't, you know,
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how do you keep living up to that time
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and time again?
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So I think
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when you stop chasing perfection
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and you start going after excellence.
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Right.
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You know what I mean?
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And by the way, my
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my level of perfection is mine.
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It's not somebody else's,
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you know, somebody else might that like
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what I think is
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perfect might not be perfect
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to somebody else.
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I'd like to meet the man,
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but sorry.
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But you know what I mean.
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I dare you.
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Yeah.
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So, I mean, there's no end to perfection.
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That's the problem.
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And the chase continues forever.
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It just keeps going.
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You're never in control of.
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Because no matter how hard you try,
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no matter how much you work,
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something you missed, something
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here. There.
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And you also missed out
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on, I think, a lot of life
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and balance in life.
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So how about that, Wayne?
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I was reading something kind of funny
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now that we're into this whole perfection
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thing, a very successful
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CEO and I know you're thinking
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you don't read.
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I am going to take that joke
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right away from me. Oh, man. It was.
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It was so there.
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Yeah, exactly.
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Yeah. You going getting that one.
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Okay.
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And I was very surprised to hear him say,
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you know, don't let perfect
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get in the way of good.
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And that just kind of blew me away
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because you wouldn't think
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that somebody at that level would
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say something like that.
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I thought we were always
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supposed to go for perfection.
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Yeah.
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Before we go any farther with this,
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completely unrelated.
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But did you see
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everybody else is talking about
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so we might as well talk about it too.
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You saw
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what was a Will Smith slap.
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Chris, what's the name?
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Horrible.
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Horrible.
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That's what you thought?
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Absolutely horrible.
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Yes.
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I thought it was absolutely despicable.
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I felt so sorry for Chris.
286
00:08:56,502 --> 00:08:57,103
Chris,
287
00:08:58,304 --> 00:08:59,605
this last name. Damn it.
288
00:08:59,605 --> 00:09:00,640
Chris Rock.
289
00:09:00,640 --> 00:09:02,441
Chris Rock. Awesome.
290
00:09:02,441 --> 00:09:05,211
I feel so sorry for Chris Rock
291
00:09:05,211 --> 00:09:07,113
and that he had to complete that show
292
00:09:07,113 --> 00:09:08,581
after what what happened to him.
293
00:09:08,581 --> 00:09:10,016
And I was disgusted
294
00:09:10,016 --> 00:09:11,017
and I'll never
295
00:09:11,050 --> 00:09:11,651
the problem it
296
00:09:11,651 --> 00:09:12,184
and the thing is
297
00:09:12,184 --> 00:09:14,754
I like both of them a lot and I'll never
298
00:09:15,187 --> 00:09:16,689
will Smith is done to me
299
00:09:16,689 --> 00:09:19,825
I never feels the I'll never that's it
300
00:09:20,660 --> 00:09:21,994
never get past that.
301
00:09:21,994 --> 00:09:24,931
That superhero movie that he did Hancock
302
00:09:24,931 --> 00:09:26,799
I thought it was one of the
303
00:09:26,799 --> 00:09:28,501
the funniest movies ever.
304
00:09:28,501 --> 00:09:30,036
There's some scenes and lines
305
00:09:30,036 --> 00:09:31,070
in that movie that are
306
00:09:32,338 --> 00:09:35,441
just still make me laugh, but
307
00:09:35,441 --> 00:09:35,841
yeah,
308
00:09:35,841 --> 00:09:36,542
I don't want to
309
00:09:36,542 --> 00:09:39,579
try to play the tough guy here, but
310
00:09:39,579 --> 00:09:40,012
I'm not
311
00:09:40,012 --> 00:09:41,314
getting smacked in the face
312
00:09:41,314 --> 00:09:44,016
in front of the world
313
00:09:44,016 --> 00:09:46,319
and not getting my shot in
314
00:09:46,385 --> 00:09:48,854
and just letting them walk away
315
00:09:48,854 --> 00:09:50,156
with it's just stuck out.
316
00:09:50,156 --> 00:09:51,390
That was
317
00:09:51,591 --> 00:09:53,092
I mean, he he's got to live with that
318
00:09:53,092 --> 00:09:54,794
for the rest of his life
319
00:09:54,794 --> 00:09:55,895
and even get
320
00:09:55,895 --> 00:09:58,364
even if I run up from behind him.
321
00:09:58,364 --> 00:09:59,098
Mm hmm.
322
00:09:59,599 --> 00:10:00,533
Well, here's what.
323
00:10:00,533 --> 00:10:02,335
If you put yourself in his shoes,
324
00:10:02,335 --> 00:10:03,803
like I like to say the same thing
325
00:10:03,803 --> 00:10:05,371
that we all with the same thing.
326
00:10:05,371 --> 00:10:08,808
But in reality, the man had a show to do.
327
00:10:09,241 --> 00:10:12,211
It was people depending on him and he and
328
00:10:12,812 --> 00:10:13,913
he was in a bad place.
329
00:10:13,913 --> 00:10:14,880
So I don't blame him for
330
00:10:14,880 --> 00:10:16,382
for not doing that. I think
331
00:10:17,350 --> 00:10:18,351
he's a bigger man.
332
00:10:18,351 --> 00:10:19,952
And, I mean, I was
333
00:10:19,952 --> 00:10:22,588
I was desperately sorry for him
334
00:10:22,588 --> 00:10:23,623
that that happened. So.
335
00:10:23,623 --> 00:10:25,725
So you don't think you'd you'd hit him?
336
00:10:26,792 --> 00:10:27,693
I'd listen.
337
00:10:27,693 --> 00:10:29,061
I'd love to say that I would,
338
00:10:29,061 --> 00:10:31,030
and maybe I would,
339
00:10:31,030 --> 00:10:33,332
but I mean, you get where Chris is
340
00:10:33,332 --> 00:10:34,634
at, man. He had a show to do.
341
00:10:34,634 --> 00:10:35,735
He had people depending on him.
342
00:10:35,735 --> 00:10:37,003
And that would have been
343
00:10:37,003 --> 00:10:37,403
that would have been
344
00:10:37,403 --> 00:10:39,071
the easy thing to do, I think.
345
00:10:39,071 --> 00:10:40,506
I think it was much tougher
346
00:10:40,506 --> 00:10:41,540
for him to do it now.
347
00:10:41,540 --> 00:10:44,944
Afterwards, 100% it was.
348
00:10:45,177 --> 00:10:46,412
Yeah, 100%.
349
00:10:46,412 --> 00:10:48,848
But not not doing the show.
350
00:10:48,848 --> 00:10:50,349
So anyhow, just cross my mind.
351
00:10:50,349 --> 00:10:52,351
I don't know why it crossed my mind.
352
00:10:52,351 --> 00:10:53,085
Well,
353
00:10:53,085 --> 00:10:55,021
and you probably feel like slapping me.
354
00:10:55,021 --> 00:10:57,156
Is that what that was about?
355
00:10:57,156 --> 00:10:58,758
I would never, never do that. Gosh.
356
00:11:00,326 --> 00:11:01,193
And the
357
00:11:01,193 --> 00:11:04,130
other thing, too, is it's a slap
358
00:11:04,130 --> 00:11:04,930
once the guy.
359
00:11:04,930 --> 00:11:05,297
If that's
360
00:11:05,297 --> 00:11:07,366
what you feel like you're doing. Yeah.
361
00:11:07,867 --> 00:11:08,334
Punch it.
362
00:11:08,334 --> 00:11:11,137
Throw a punch with a slap.
363
00:11:11,337 --> 00:11:12,872
Yeah, it was.
364
00:11:13,439 --> 00:11:14,940
Now, that was horrible.
365
00:11:14,940 --> 00:11:15,775
Terrible.
366
00:11:16,208 --> 00:11:16,876
All right.
367
00:11:16,876 --> 00:11:17,276
So back
368
00:11:17,276 --> 00:11:20,212
to back to what we were talking about,
369
00:11:20,346 --> 00:11:21,981
that was like it was like a commercial
370
00:11:21,981 --> 00:11:24,383
that's not ready to cross my mind.
371
00:11:24,383 --> 00:11:26,085
So here's the thing.
372
00:11:26,085 --> 00:11:28,788
The problem with with chasing perfection.
373
00:11:28,788 --> 00:11:30,723
And like I said, I only bring it up
374
00:11:30,723 --> 00:11:32,091
because I see how
375
00:11:32,091 --> 00:11:34,160
how much guys are losing sleep and
376
00:11:34,760 --> 00:11:36,162
how they're stressing on it.
377
00:11:36,162 --> 00:11:37,830
And and holy smokes.
378
00:11:37,830 --> 00:11:38,531
I mean that
379
00:11:38,531 --> 00:11:40,800
this holding yourself to a standard
380
00:11:40,800 --> 00:11:42,535
that is unattainable.
381
00:11:42,535 --> 00:11:45,271
What it does is you're you're
382
00:11:47,173 --> 00:11:49,075
it kind of takes away your joy in life
383
00:11:49,075 --> 00:11:51,811
and that your feeling of accomplishment
384
00:11:51,811 --> 00:11:53,145
and the things that you have done
385
00:11:53,145 --> 00:11:53,946
in life and
386
00:11:53,946 --> 00:11:55,981
and being grateful for what you've done.
387
00:11:55,981 --> 00:11:57,616
And I think you'll
388
00:11:57,616 --> 00:11:59,452
you'll be more grateful
389
00:11:59,452 --> 00:12:00,953
and feel more positive
390
00:12:00,953 --> 00:12:02,955
if you get in that mindset
391
00:12:02,955 --> 00:12:05,091
that and I've always admired,
392
00:12:05,491 --> 00:12:06,659
like I never understood it
393
00:12:06,659 --> 00:12:08,360
when I was a contractor
394
00:12:08,360 --> 00:12:09,862
and I would talk to other contractors,
395
00:12:09,862 --> 00:12:11,063
some very successful ones
396
00:12:11,063 --> 00:12:12,298
that would say, Hey, wait,
397
00:12:12,298 --> 00:12:13,899
it's just a flaw.
398
00:12:13,899 --> 00:12:15,167
I mean, let's not get excited.
399
00:12:15,167 --> 00:12:16,335
It's just a flaw.
400
00:12:16,335 --> 00:12:18,070
And and that was their attitude.
401
00:12:18,070 --> 00:12:19,004
And it wasn't
402
00:12:19,004 --> 00:12:20,740
that there were any less than me
403
00:12:20,740 --> 00:12:21,907
or whatever that,
404
00:12:21,907 --> 00:12:22,742
but I think it was a
405
00:12:22,742 --> 00:12:23,743
much healthier attitude
406
00:12:23,743 --> 00:12:24,477
that was
407
00:12:24,643 --> 00:12:27,213
very difficult to me to get to that,
408
00:12:27,213 --> 00:12:29,682
that it was just a flaw that,
409
00:12:29,682 --> 00:12:30,015
you know,
410
00:12:30,015 --> 00:12:31,817
maybe because some of these guys
411
00:12:31,817 --> 00:12:33,619
were doing the actual work,
412
00:12:33,619 --> 00:12:34,253
you know what I mean?
413
00:12:34,253 --> 00:12:35,855
That they had guys out on the job.
414
00:12:35,855 --> 00:12:36,722
I think there's a difference
415
00:12:36,722 --> 00:12:37,957
there, by the way.
416
00:12:38,124 --> 00:12:40,826
I think when you're the guy on your hands
417
00:12:40,826 --> 00:12:41,160
and knees
418
00:12:41,160 --> 00:12:42,328
all day on that job
419
00:12:42,328 --> 00:12:44,163
and putting all that effort into it,
420
00:12:44,163 --> 00:12:45,898
you know, God knows how hard this work is
421
00:12:47,066 --> 00:12:48,300
that when you stand back
422
00:12:48,300 --> 00:12:49,735
and you're not satisfied,
423
00:12:49,735 --> 00:12:51,904
I think it cuts a little deeper
424
00:12:51,904 --> 00:12:53,439
because it's your blood, sweat and tears
425
00:12:53,439 --> 00:12:54,373
that are on the floor.
426
00:12:54,373 --> 00:12:55,741
I could be wrong.
427
00:12:55,741 --> 00:12:58,811
That's the way I look at it.
428
00:12:58,811 --> 00:13:01,147
I say I could be wrong often knowing
429
00:13:01,147 --> 00:13:02,281
that I'm probably actually not.
430
00:13:02,281 --> 00:13:04,083
Rob You don't mean that
431
00:13:04,083 --> 00:13:05,851
when you say you could be wrong.
432
00:13:05,851 --> 00:13:06,852
I'm leaving, I'm leaving.
433
00:13:06,852 --> 00:13:09,088
You said I'm wrong on that one.
434
00:13:09,088 --> 00:13:10,322
But when you say
435
00:13:10,322 --> 00:13:11,590
I could be wrong,
436
00:13:11,590 --> 00:13:13,759
that's when you're telling everybody.
437
00:13:13,759 --> 00:13:15,795
I'm definitely right on this one.
438
00:13:15,795 --> 00:13:16,862
Yes.
439
00:13:16,862 --> 00:13:17,329
Well, here,
440
00:13:17,329 --> 00:13:18,264
if you can get your
441
00:13:18,264 --> 00:13:20,432
if you can get to this place in life,
442
00:13:20,432 --> 00:13:21,801
you'll start looking yourself.
443
00:13:21,801 --> 00:13:22,067
Is an
444
00:13:22,067 --> 00:13:23,068
achievement
445
00:13:23,068 --> 00:13:25,137
is start instead of something less than.
446
00:13:26,038 --> 00:13:26,505
And I see
447
00:13:26,505 --> 00:13:27,039
guys will do
448
00:13:27,039 --> 00:13:27,873
this will say,
449
00:13:27,873 --> 00:13:29,608
oh, man, it's like sensational guy
450
00:13:29,608 --> 00:13:30,242
yeah, I know.
451
00:13:30,242 --> 00:13:31,510
But there's that one word right there.
452
00:13:31,510 --> 00:13:32,511
Other is sap grain.
453
00:13:32,511 --> 00:13:34,547
And there it is in a bad spot and
454
00:13:34,547 --> 00:13:35,514
you know, but
455
00:13:36,949 --> 00:13:38,017
if you stand further away
456
00:13:38,017 --> 00:13:40,953
and look at it, put it in perspective,
457
00:13:40,953 --> 00:13:41,821
sensational looking.
458
00:13:41,821 --> 00:13:42,655
There's no other way to put it.
459
00:13:42,655 --> 00:13:43,756
So don't put the benchmark.
460
00:13:43,756 --> 00:13:44,523
So high.
461
00:13:44,523 --> 00:13:45,658
Some guys can't.
462
00:13:45,658 --> 00:13:46,025
You're right.
463
00:13:46,025 --> 00:13:46,959
Some guys can't
464
00:13:46,959 --> 00:13:49,161
pat themselves on the back and say,
465
00:13:49,161 --> 00:13:51,197
hey, this really does look good.
466
00:13:51,197 --> 00:13:51,797
Yeah.
467
00:13:51,797 --> 00:13:53,732
And then there's guys like me are like,
468
00:13:53,732 --> 00:13:55,067
Oh, man, this is amazing.
469
00:13:55,067 --> 00:13:57,570
Everything I touch. Look at Europe.
470
00:13:57,570 --> 00:13:58,604
Yeah, but what about this?
471
00:13:58,604 --> 00:13:59,371
Isn't this look?
472
00:13:59,371 --> 00:14:00,606
That look
473
00:14:00,673 --> 00:14:01,473
like a coffee
474
00:14:01,473 --> 00:14:03,475
table is going to go right there.
475
00:14:03,475 --> 00:14:05,811
That that doesn't matter. Yes.
476
00:14:06,445 --> 00:14:07,213
Well,
477
00:14:07,379 --> 00:14:08,681
the other thing, Robert,
478
00:14:08,681 --> 00:14:09,215
what it kind of
479
00:14:09,215 --> 00:14:09,648
does it
480
00:14:09,648 --> 00:14:11,283
kind of you're held hostage
481
00:14:11,283 --> 00:14:13,152
almost to perfectionism.
482
00:14:13,152 --> 00:14:14,353
And if you can get past
483
00:14:14,353 --> 00:14:16,488
that, it's very free. Okay.
484
00:14:16,989 --> 00:14:17,890
To get past that.
485
00:14:17,890 --> 00:14:19,425
And I've talked to guys that are
486
00:14:19,425 --> 00:14:19,625
you know,
487
00:14:19,625 --> 00:14:22,528
and some people say think that, well, I
488
00:14:23,162 --> 00:14:23,596
you know,
489
00:14:23,596 --> 00:14:25,064
I'm not good enough
490
00:14:25,064 --> 00:14:25,598
or I'm not
491
00:14:25,598 --> 00:14:26,999
whatever, because I have to get
492
00:14:26,999 --> 00:14:28,067
that threshold.
493
00:14:28,067 --> 00:14:29,969
Another person might do that
494
00:14:29,969 --> 00:14:31,036
as near as quality work
495
00:14:31,036 --> 00:14:33,272
and enjoying the ride, a whole lot more
496
00:14:33,272 --> 00:14:34,273
because they're not just
497
00:14:34,273 --> 00:14:36,075
beating the hell out of themselves.
498
00:14:36,075 --> 00:14:37,843
On being a perfectionist.
499
00:14:37,843 --> 00:14:39,144
I see it differently now
500
00:14:39,144 --> 00:14:40,813
because I'm farther away from it.
501
00:14:40,813 --> 00:14:43,215
I, like I said, I have very few regrets,
502
00:14:43,816 --> 00:14:46,051
but I was a perfectionist
503
00:14:46,051 --> 00:14:49,321
and I was very difficult for me
504
00:14:49,321 --> 00:14:51,090
to get to that level of thinking, Oh,
505
00:14:51,090 --> 00:14:53,092
you know what? It's just words. Okay?
506
00:14:53,092 --> 00:14:54,827
This one didn't go so, so good
507
00:14:55,794 --> 00:14:56,562
as we wanted to.
508
00:14:56,562 --> 00:14:58,831
Will do. We'll get it on the next one.
509
00:14:58,831 --> 00:15:01,033
So I am you know, I'm I'm
510
00:15:02,101 --> 00:15:02,968
I'm
511
00:15:03,969 --> 00:15:05,504
saying what should be done.
512
00:15:05,504 --> 00:15:06,038
And I
513
00:15:06,038 --> 00:15:06,839
well the first minute
514
00:15:06,839 --> 00:15:08,774
that I had a hard time and you know what?
515
00:15:08,774 --> 00:15:09,808
Maybe because actually
516
00:15:09,808 --> 00:15:10,743
no one ever told me this
517
00:15:10,743 --> 00:15:11,911
either, by the way.
518
00:15:11,911 --> 00:15:12,378
You know what I mean?
519
00:15:12,378 --> 00:15:14,680
I never had another perspective
520
00:15:14,680 --> 00:15:16,115
where somebody said no.
521
00:15:16,115 --> 00:15:18,651
The craftsman said, it's okay.
522
00:15:18,651 --> 00:15:18,851
You know,
523
00:15:18,851 --> 00:15:20,085
I mean, it doesn't mean,
524
00:15:20,085 --> 00:15:22,388
you know, and, you know, guys are showing
525
00:15:22,421 --> 00:15:23,989
sharing pictures on social media.
526
00:15:23,989 --> 00:15:26,492
And I think this is such a problem, too,
527
00:15:26,492 --> 00:15:27,693
where guys will show
528
00:15:27,693 --> 00:15:29,461
pictures on social media
529
00:15:29,461 --> 00:15:30,462
and the I'll put it out.
530
00:15:30,462 --> 00:15:30,796
There's like
531
00:15:30,796 --> 00:15:32,164
putting yourself out there, man.
532
00:15:32,164 --> 00:15:32,564
You know what I mean?
533
00:15:32,564 --> 00:15:34,133
You put your heart out there
534
00:15:34,133 --> 00:15:36,802
and to somebody that's their best work.
535
00:15:37,670 --> 00:15:39,672
And then somebody else will say, Well,
536
00:15:39,672 --> 00:15:41,807
look at this joint right here and this
537
00:15:41,807 --> 00:15:43,542
lap and do this and whatever
538
00:15:43,542 --> 00:15:45,210
and you crush the guy.
539
00:15:45,210 --> 00:15:45,811
You know what I mean?
540
00:15:45,811 --> 00:15:46,545
I mean, he's
541
00:15:46,545 --> 00:15:48,647
he probably that's his best work today
542
00:15:48,647 --> 00:15:49,715
and tomorrow,
543
00:15:49,715 --> 00:15:51,884
his best work might be better than that.
544
00:15:51,884 --> 00:15:53,652
So I hate to see,
545
00:15:53,652 --> 00:15:55,521
especially when it comes from a really
546
00:15:55,521 --> 00:15:58,357
a stud, I think some people don't realize
547
00:15:58,357 --> 00:16:00,392
how much your words mean
548
00:16:00,693 --> 00:16:01,560
to somebody else,
549
00:16:01,560 --> 00:16:02,528
especially someone coming up
550
00:16:03,829 --> 00:16:06,165
on a on a on a
551
00:16:06,165 --> 00:16:08,033
post recently on one of the
552
00:16:08,033 --> 00:16:10,402
the flooring sites.
553
00:16:10,402 --> 00:16:12,137
Willie Sean
554
00:16:12,271 --> 00:16:13,339
is a fantastic human
555
00:16:13,339 --> 00:16:14,406
being and his whole family's
556
00:16:14,406 --> 00:16:15,541
great down there in Louisiana.
557
00:16:15,541 --> 00:16:16,375
They're just good people.
558
00:16:16,375 --> 00:16:18,243
And he's a he's a really good guy.
559
00:16:18,243 --> 00:16:19,445
And he was in a class
560
00:16:19,445 --> 00:16:20,746
and he was sharing that.
561
00:16:20,746 --> 00:16:22,982
Somebody that attended the class
562
00:16:22,982 --> 00:16:24,183
emailed him
563
00:16:24,183 --> 00:16:25,017
several months later,
564
00:16:25,017 --> 00:16:26,318
and they just went like,
565
00:16:26,318 --> 00:16:27,553
you know what this meant to me
566
00:16:27,553 --> 00:16:28,887
having you there.
567
00:16:28,887 --> 00:16:30,055
And what I learned from you
568
00:16:30,055 --> 00:16:31,056
that we're already implementing
569
00:16:31,056 --> 00:16:32,024
some of those things.
570
00:16:32,024 --> 00:16:33,826
And and I just thought, you know,
571
00:16:33,826 --> 00:16:34,360
and that was
572
00:16:34,360 --> 00:16:36,729
that really was heartfelt from Willie,
573
00:16:36,729 --> 00:16:38,297
that this meant a lot to him.
574
00:16:38,297 --> 00:16:41,533
And I think that's the highest
575
00:16:41,533 --> 00:16:42,668
compliment.
576
00:16:42,668 --> 00:16:44,269
You know, you're sharing your knowledge
577
00:16:44,269 --> 00:16:46,405
and your whatever with somebody else and
578
00:16:46,405 --> 00:16:47,439
and somebody got it
579
00:16:47,439 --> 00:16:49,608
and it meant something to them.
580
00:16:49,608 --> 00:16:51,410
I think if people really understood
581
00:16:51,410 --> 00:16:54,713
how important words are,
582
00:16:54,713 --> 00:16:56,148
I think they would probably do things
583
00:16:56,148 --> 00:16:57,483
a little differently on social media.
584
00:16:59,284 --> 00:16:59,585
What?
585
00:16:59,585 --> 00:17:01,320
Pete and I left my dad's company.
586
00:17:01,320 --> 00:17:03,522
That was one of the toughest transitions
587
00:17:03,522 --> 00:17:04,857
that we had.
588
00:17:05,190 --> 00:17:06,458
When you and Pete left
589
00:17:06,458 --> 00:17:07,593
your dad's company.
590
00:17:07,593 --> 00:17:08,961
We lost our dad's company,
591
00:17:08,961 --> 00:17:09,962
left my dad's company,
592
00:17:09,962 --> 00:17:12,464
and we started our own company.
593
00:17:12,664 --> 00:17:15,801
We started our GE Associates.
594
00:17:15,801 --> 00:17:17,870
That was the toughest thing that we had.
595
00:17:18,003 --> 00:17:22,307
We had we did not we were assuming
596
00:17:22,307 --> 00:17:23,675
that the residential business
597
00:17:23,675 --> 00:17:26,078
was just going to be
598
00:17:26,245 --> 00:17:27,446
so simple.
599
00:17:27,446 --> 00:17:30,215
It's not 15,000 for GM.
600
00:17:30,215 --> 00:17:31,450
It's not 69 Boeing.
601
00:17:31,450 --> 00:17:32,851
It's our factory for
602
00:17:32,851 --> 00:17:34,720
you're not working nights.
603
00:17:34,720 --> 00:17:37,222
This is going to be simple,
604
00:17:37,723 --> 00:17:41,060
but we did not have the mindset
605
00:17:41,727 --> 00:17:45,030
when we started about residential
606
00:17:45,130 --> 00:17:46,965
and residential customers
607
00:17:46,965 --> 00:17:49,701
and their expectations
608
00:17:49,701 --> 00:17:52,571
because they are expecting perfect
609
00:17:52,571 --> 00:17:54,640
your customers expecting a perfect floor.
610
00:17:55,974 --> 00:17:58,177
You know, that's the one thing
611
00:17:58,177 --> 00:18:01,280
that was tough for him and I to really
612
00:18:01,914 --> 00:18:03,549
we had to do a lot of change
613
00:18:03,549 --> 00:18:05,050
in pretty quick
614
00:18:05,050 --> 00:18:06,885
and that was a real tough transition
615
00:18:06,885 --> 00:18:07,352
from going
616
00:18:07,352 --> 00:18:09,254
from that commercial
617
00:18:09,254 --> 00:18:12,991
side to the residential side.
618
00:18:12,991 --> 00:18:15,094
But we got it. It took us a little bit.
619
00:18:16,562 --> 00:18:18,330
You know, it's funny about that
620
00:18:18,330 --> 00:18:20,466
is because I always thought
621
00:18:20,466 --> 00:18:22,334
Jim guys had it lucky
622
00:18:22,334 --> 00:18:24,336
because who really cares?
623
00:18:24,336 --> 00:18:25,037
It's a gym floor
624
00:18:25,037 --> 00:18:26,738
owned by a lot of different people,
625
00:18:26,738 --> 00:18:27,806
and you know what I mean?
626
00:18:27,806 --> 00:18:29,675
Who really looks at it that close?
627
00:18:29,675 --> 00:18:31,577
And it must be easier for them
628
00:18:31,577 --> 00:18:33,345
because, you know,
629
00:18:33,345 --> 00:18:35,280
unlike a homeowner who's actually
630
00:18:35,280 --> 00:18:36,181
paying for it, you're standing
631
00:18:36,181 --> 00:18:37,282
right there.
632
00:18:37,382 --> 00:18:37,683
You know,
633
00:18:37,683 --> 00:18:38,917
I was completely wrong after
634
00:18:38,917 --> 00:18:41,153
I got to know Jim. Guys, holy smokes.
635
00:18:41,153 --> 00:18:42,821
The standard that they're held to
636
00:18:42,821 --> 00:18:43,822
and how hard they work
637
00:18:43,822 --> 00:18:44,323
and how much pride
638
00:18:44,323 --> 00:18:45,224
they have in their jobs.
639
00:18:45,224 --> 00:18:46,625
I was wrong on that.
640
00:18:46,625 --> 00:18:49,228
I just didn't know those guys. Yeah.
641
00:18:49,228 --> 00:18:49,761
When you're saying
642
00:18:49,761 --> 00:18:50,529
in a bowling alley,
643
00:18:50,529 --> 00:18:51,463
it needs to be within
644
00:18:51,463 --> 00:18:54,032
30 thousands of an inch flat.
645
00:18:54,032 --> 00:18:54,700
We have all these
646
00:18:54,700 --> 00:18:56,168
special leveling standards
647
00:18:56,168 --> 00:18:57,035
and everything.
648
00:18:57,035 --> 00:18:58,170
So that's where we thought,
649
00:18:58,170 --> 00:19:00,405
Oh my God, we're masters of the universe.
650
00:19:00,405 --> 00:19:02,241
The residential game is
651
00:19:02,241 --> 00:19:03,809
going to be so easy.
652
00:19:03,809 --> 00:19:06,211
So I think it's just where you came from.
653
00:19:06,712 --> 00:19:07,312
Right?
654
00:19:07,312 --> 00:19:08,347
And then
655
00:19:08,347 --> 00:19:09,281
trying to transition
656
00:19:09,281 --> 00:19:10,249
from one to the other,
657
00:19:10,249 --> 00:19:11,817
but then listening to you
658
00:19:11,817 --> 00:19:12,985
talking about perfection,
659
00:19:12,985 --> 00:19:15,154
I just think back to some of the
660
00:19:15,754 --> 00:19:17,923
first residential jobs we did
661
00:19:19,992 --> 00:19:20,659
was.
662
00:19:20,859 --> 00:19:21,393
You just
663
00:19:21,393 --> 00:19:22,261
I don't want to forget this
664
00:19:22,261 --> 00:19:22,794
because you brought up
665
00:19:22,794 --> 00:19:23,962
something very important
666
00:19:23,962 --> 00:19:27,466
and my uncle was the the best at this.
667
00:19:27,933 --> 00:19:30,269
But as I as I got away from him and
668
00:19:30,469 --> 00:19:32,304
and started doing all thing
669
00:19:32,304 --> 00:19:34,072
and reflecting back on him,
670
00:19:34,072 --> 00:19:35,507
he wasn't like the greatest
671
00:19:35,507 --> 00:19:37,042
guy out there, by no means.
672
00:19:37,042 --> 00:19:38,510
And I don't want to disparage him
673
00:19:38,510 --> 00:19:40,345
because he was a freaking great guy
674
00:19:40,345 --> 00:19:40,746
and he was a
675
00:19:40,746 --> 00:19:42,681
it was a it was a good grasp,
676
00:19:42,681 --> 00:19:44,283
but he was a good craftsman.
677
00:19:44,283 --> 00:19:45,751
He wasn't one of those guys
678
00:19:45,751 --> 00:19:46,652
chasing perfection.
679
00:19:46,652 --> 00:19:48,220
He did a very service,
680
00:19:48,220 --> 00:19:49,521
serviceable job,
681
00:19:49,521 --> 00:19:52,224
very nice job, and that was it.
682
00:19:52,224 --> 00:19:55,494
But nobody gave him a hard time
683
00:19:55,494 --> 00:19:56,595
about anything like that
684
00:19:56,595 --> 00:19:57,996
because the way his demeanor
685
00:19:57,996 --> 00:20:00,132
with the homeowner was, was,
686
00:20:00,132 --> 00:20:02,134
I mean, what he ever lacked
687
00:20:02,134 --> 00:20:03,969
in the craftsmanship side
688
00:20:03,969 --> 00:20:06,305
on the dealing with the homeowner side.
689
00:20:06,805 --> 00:20:08,340
Oh, he was another level man.
690
00:20:08,340 --> 00:20:09,708
He was a craftsman.
691
00:20:09,708 --> 00:20:10,108
He was
692
00:20:10,108 --> 00:20:11,310
he was as he was
693
00:20:11,310 --> 00:20:12,444
I mean, he was a sweetheart.
694
00:20:12,444 --> 00:20:14,046
I mean, you could nice
695
00:20:14,046 --> 00:20:15,981
when he explained something to you.
696
00:20:15,981 --> 00:20:17,816
I don't care how mad you were
697
00:20:17,816 --> 00:20:19,051
or what you thought.
698
00:20:19,051 --> 00:20:21,286
He puts you at ease so much
699
00:20:21,286 --> 00:20:24,356
and that you never had any problems.
700
00:20:24,690 --> 00:20:26,291
And we go to the next job
701
00:20:26,291 --> 00:20:28,126
and I hear the homeowner go, you know,
702
00:20:28,126 --> 00:20:29,294
what about this? And I thought
703
00:20:30,629 --> 00:20:32,030
I was going to get out of this one.
704
00:20:32,030 --> 00:20:34,633
And it was just a thing of beauty
705
00:20:34,933 --> 00:20:35,767
to watch him.
706
00:20:35,767 --> 00:20:36,201
It was
707
00:20:36,201 --> 00:20:36,969
it was a
708
00:20:37,169 --> 00:20:39,771
marveled at him how he could just but
709
00:20:40,305 --> 00:20:40,739
part of that,
710
00:20:40,739 --> 00:20:42,608
he was a wonderful human being.
711
00:20:42,608 --> 00:20:45,744
But the other thing, too, is
712
00:20:45,744 --> 00:20:46,545
I think that,
713
00:20:46,545 --> 00:20:46,878
you know,
714
00:20:46,878 --> 00:20:47,179
you said
715
00:20:47,179 --> 00:20:49,281
the homeowner is expecting perfection.
716
00:20:49,281 --> 00:20:50,882
I think a lot of this, too, is
717
00:20:50,882 --> 00:20:53,252
sometimes we go on to these jobs saying,
718
00:20:53,252 --> 00:20:56,221
hey, I'm I'm I'm I'm so good.
719
00:20:56,755 --> 00:20:58,857
You know, I am. We are. We are.
720
00:20:58,857 --> 00:20:59,391
Oh, look at this.
721
00:20:59,391 --> 00:21:01,393
This guy did crap work. We are the best.
722
00:21:01,860 --> 00:21:02,594
And you are ready.
723
00:21:02,594 --> 00:21:04,563
Set yourself up for having expectations
724
00:21:04,563 --> 00:21:06,064
are off the charts
725
00:21:06,064 --> 00:21:07,432
and so there's that's
726
00:21:07,432 --> 00:21:09,935
one thing is that you know
727
00:21:09,935 --> 00:21:11,870
put their expectations in line of what's
728
00:21:11,870 --> 00:21:13,772
what's the reality
729
00:21:13,772 --> 00:21:16,441
number one and two is be ready
730
00:21:16,842 --> 00:21:18,343
to defend your work
731
00:21:18,343 --> 00:21:19,611
if something does come up
732
00:21:19,611 --> 00:21:20,646
without getting hostile.
733
00:21:20,646 --> 00:21:22,814
And that's another problem that I see.
734
00:21:22,814 --> 00:21:23,915
Some people have that
735
00:21:24,983 --> 00:21:27,753
just the way I mean, like I said,
736
00:21:28,053 --> 00:21:29,288
your your blood, sweat
737
00:21:29,288 --> 00:21:30,322
and tears, your heart
738
00:21:30,322 --> 00:21:32,057
and soul goes into these floors.
739
00:21:32,057 --> 00:21:34,092
So if anybody says anything
740
00:21:35,427 --> 00:21:36,862
that's like blowing.
741
00:21:36,862 --> 00:21:38,930
Your children are ugly.
742
00:21:38,930 --> 00:21:41,166
Yes. Yeah, 100%. So.
743
00:21:41,433 --> 00:21:43,201
So how do we handle that now? Yeah.
744
00:21:43,201 --> 00:21:44,336
So I said.
745
00:21:44,336 --> 00:21:44,970
You're going to go
746
00:21:44,970 --> 00:21:47,105
Will Smith on them, boy, you.
747
00:21:47,105 --> 00:21:48,640
Go. You want to bad.
748
00:21:48,640 --> 00:21:49,074
Yeah.
749
00:21:49,074 --> 00:21:51,576
So what I've learned
750
00:21:51,576 --> 00:21:52,644
and I've also learned this
751
00:21:52,644 --> 00:21:54,613
about sending emails if I'm hot.
752
00:21:54,613 --> 00:21:58,250
Okay, wait
753
00:21:58,250 --> 00:21:59,217
a day,
754
00:21:59,451 --> 00:22:01,253
wait two days if you're really hot.
755
00:22:01,253 --> 00:22:02,988
This I've only sent one email in my life.
756
00:22:02,988 --> 00:22:05,123
I regret it as a as a sales rep,
757
00:22:06,158 --> 00:22:08,660
one email in my entire career
758
00:22:08,660 --> 00:22:10,796
and it ended up being fine.
759
00:22:10,796 --> 00:22:12,464
The guy was okay with whatever,
760
00:22:12,464 --> 00:22:14,199
but I still regret it.
761
00:22:14,199 --> 00:22:15,600
And then we're on good terms today.
762
00:22:15,600 --> 00:22:17,002
But I. That was amazing.
763
00:22:17,002 --> 00:22:18,704
I'm never going to hold that against you.
764
00:22:18,704 --> 00:22:20,439
That's wonderful.
765
00:22:20,472 --> 00:22:21,340
All right.
766
00:22:21,340 --> 00:22:22,741
Don't worry about it.
767
00:22:22,741 --> 00:22:23,942
I can't believe you're still thinking
768
00:22:23,942 --> 00:22:25,110
about that, even though.
769
00:22:25,110 --> 00:22:26,311
Oh, yeah, I'm fine.
770
00:22:26,311 --> 00:22:26,712
Okay.
771
00:22:26,712 --> 00:22:28,814
Yeah, you brought your family into
772
00:22:29,681 --> 00:22:30,248
an effort,
773
00:22:31,216 --> 00:22:31,717
but.
774
00:22:31,717 --> 00:22:34,052
But you also have to take a step back
775
00:22:34,052 --> 00:22:35,620
and really take a breath.
776
00:22:35,620 --> 00:22:36,621
And Ken can,
777
00:22:36,621 --> 00:22:39,491
because I've see guys go from 0 to 90 and
778
00:22:39,624 --> 00:22:41,193
and just with one comment.
779
00:22:41,193 --> 00:22:44,429
So and I've seen that on inspections too.
780
00:22:44,429 --> 00:22:46,865
So I think you really that's something
781
00:22:46,865 --> 00:22:48,800
if I know that's a shortcoming of mine
782
00:22:48,800 --> 00:22:51,169
and I want to want to have a game plan,
783
00:22:51,169 --> 00:22:53,038
I got to take in what they said.
784
00:22:53,038 --> 00:22:54,473
I acknowledge it.
785
00:22:54,473 --> 00:22:56,675
I'll I'll try to repeat what they said
786
00:22:56,675 --> 00:22:57,542
so they understand that
787
00:22:57,542 --> 00:22:59,044
I know what they're talking about.
788
00:22:59,044 --> 00:23:00,045
And then I'll try to see it
789
00:23:00,045 --> 00:23:01,380
from their perspective,
790
00:23:01,380 --> 00:23:02,514
and then I'll blow up on them.
791
00:23:02,514 --> 00:23:04,216
No, just kidding. Yeah.
792
00:23:04,216 --> 00:23:05,050
Well, you know,
793
00:23:05,050 --> 00:23:06,752
after you said my shortcomings,
794
00:23:06,752 --> 00:23:08,019
I was thinking
795
00:23:08,019 --> 00:23:09,988
you're adhesives national sales manager.
796
00:23:09,988 --> 00:23:12,124
You. You don't have any shortcomings.
797
00:23:12,124 --> 00:23:13,125
Not anymore.
798
00:23:13,125 --> 00:23:16,094
You wouldn't look at all when the title.
799
00:23:17,095 --> 00:23:18,029
Washed everything away.
800
00:23:18,029 --> 00:23:20,866
Washed all that away and washed away.
801
00:23:22,000 --> 00:23:24,002
All right, so anyhow, that's
802
00:23:24,002 --> 00:23:26,004
that's all that that I.
803
00:23:26,004 --> 00:23:27,406
I thought it was a good time
804
00:23:27,406 --> 00:23:28,173
to talk about this
805
00:23:28,173 --> 00:23:30,008
because it's only been recently
806
00:23:30,008 --> 00:23:31,910
that I have been talking.
807
00:23:31,910 --> 00:23:33,812
It just seems like it's it's happening
808
00:23:33,812 --> 00:23:34,413
more than ever
809
00:23:34,413 --> 00:23:35,747
now that I talked to guys
810
00:23:35,747 --> 00:23:37,482
that this has come up
811
00:23:38,216 --> 00:23:42,621
and, you know, you strive for continually
812
00:23:42,721 --> 00:23:43,522
getting better.
813
00:23:43,522 --> 00:23:45,257
That doesn't change for improvement.
814
00:23:45,257 --> 00:23:47,993
But but but
815
00:23:47,993 --> 00:23:48,927
strive for excellence
816
00:23:48,927 --> 00:23:49,961
and getting better on each job
817
00:23:49,961 --> 00:23:52,197
and maybe not chasing perfection.
818
00:23:52,197 --> 00:23:55,534
And it's a journey that it's a
819
00:23:55,567 --> 00:23:56,635
it's a road
820
00:23:56,635 --> 00:23:59,171
that just you can't win that battle.
821
00:23:59,171 --> 00:24:02,073
I got a I got to tell you this.
822
00:24:02,073 --> 00:24:03,608
We're talking about perfection.
823
00:24:03,608 --> 00:24:06,445
And you were at the school this week.
824
00:24:06,445 --> 00:24:07,012
Did do
825
00:24:07,012 --> 00:24:07,712
you remember the guy
826
00:24:07,712 --> 00:24:09,981
who was sitting right in the front row
827
00:24:09,981 --> 00:24:10,982
to my right?
828
00:24:12,517 --> 00:24:13,051
The kid.
829
00:24:13,051 --> 00:24:15,620
The guy from New York City? Yes. Yeah.
830
00:24:15,654 --> 00:24:16,388
I don't. Run.
831
00:24:16,388 --> 00:24:18,123
Okay. Yes, I sure do.
832
00:24:18,123 --> 00:24:22,260
Okay.
833
00:24:22,260 --> 00:24:23,862
I was while he was watching me
834
00:24:23,862 --> 00:24:25,864
do the T bar and
835
00:24:25,864 --> 00:24:26,531
and I could tell
836
00:24:26,531 --> 00:24:27,933
that he was really watching, you know,
837
00:24:27,933 --> 00:24:31,069
so I was assuming that he was
838
00:24:32,571 --> 00:24:33,738
he was in a t bar guy.
839
00:24:33,738 --> 00:24:35,073
He was a roller.
840
00:24:35,607 --> 00:24:37,042
But when he took the T bar
841
00:24:37,042 --> 00:24:38,944
and he started going with it,
842
00:24:38,944 --> 00:24:40,846
I was like, Wow, this guy.
843
00:24:40,846 --> 00:24:43,248
And I even kind of mentioned to him like,
844
00:24:43,248 --> 00:24:44,082
you've had a T bar.
845
00:24:44,082 --> 00:24:46,918
He goes, Oh, yeah, I'm I'm a T bar guy.
846
00:24:47,486 --> 00:24:48,620
He goes, I t bar.
847
00:24:48,620 --> 00:24:50,322
And I go, Yeah, you look,
848
00:24:50,322 --> 00:24:50,555
you know,
849
00:24:50,555 --> 00:24:52,557
because a lot of times the school,
850
00:24:52,557 --> 00:24:54,426
not only are they,
851
00:24:54,426 --> 00:24:55,560
you know, we're teaching t bar.
852
00:24:55,560 --> 00:24:56,061
A lot of times
853
00:24:56,061 --> 00:24:56,795
it's the first time
854
00:24:56,795 --> 00:24:58,497
anybody's ever touched the t bar
855
00:24:58,497 --> 00:25:00,131
when they come to the class.
856
00:25:00,131 --> 00:25:02,400
But you could tell Adam was, you know,
857
00:25:03,001 --> 00:25:04,503
he was good, really good
858
00:25:05,470 --> 00:25:06,938
working his way out of the room.
859
00:25:06,938 --> 00:25:08,673
I mean, yeah, yeah.
860
00:25:08,673 --> 00:25:10,775
He's actually helping guys.
861
00:25:10,775 --> 00:25:11,042
You know,
862
00:25:11,042 --> 00:25:14,112
that that's another part of the bonus.
863
00:25:14,145 --> 00:25:16,214
And if any schools that I love
864
00:25:16,214 --> 00:25:18,750
is will have guys who
865
00:25:18,750 --> 00:25:20,752
don't have a lot of experience
866
00:25:20,752 --> 00:25:21,686
and we have guys
867
00:25:21,686 --> 00:25:25,023
who have tons of experience, which is
868
00:25:25,557 --> 00:25:27,692
and the great part about these guys
869
00:25:27,692 --> 00:25:29,361
and about all four guys,
870
00:25:29,361 --> 00:25:30,896
that's one thing I've noticed
871
00:25:30,896 --> 00:25:32,264
it just love to show people
872
00:25:32,264 --> 00:25:34,699
what they know. They love to share.
873
00:25:34,699 --> 00:25:35,634
They love their coach,
874
00:25:35,634 --> 00:25:36,301
they love to teach.
875
00:25:36,301 --> 00:25:38,003
So, so he was working
876
00:25:38,003 --> 00:25:38,870
with a couple of guys,
877
00:25:38,870 --> 00:25:39,571
showing him
878
00:25:39,571 --> 00:25:41,907
their little tricks and everything.
879
00:25:41,907 --> 00:25:43,675
So we get we get all done quote
880
00:25:43,675 --> 00:25:44,976
and we're waiting for stuff to dry.
881
00:25:44,976 --> 00:25:46,344
And I'm doing a little PowerPoint.
882
00:25:46,344 --> 00:25:48,246
We're talking and
883
00:25:49,214 --> 00:25:51,449
Adam looked at me and kind of
884
00:25:52,350 --> 00:25:53,552
right in the middle of everything,
885
00:25:53,552 --> 00:25:54,486
he goes,
886
00:25:55,420 --> 00:25:58,356
Are they going to have any of those
887
00:25:58,823 --> 00:26:00,392
those t bar contests, any,
888
00:26:00,392 --> 00:26:02,160
you know, regional.
889
00:26:02,761 --> 00:26:03,962
And I had no idea
890
00:26:03,962 --> 00:26:04,930
what he was talking about.
891
00:26:04,930 --> 00:26:06,765
Yeah.
892
00:26:06,765 --> 00:26:09,200
And I said he t bar contests.
893
00:26:09,200 --> 00:26:12,070
Huh. He goes, you know,
894
00:26:12,070 --> 00:26:13,939
like the one that you won, you know,
895
00:26:13,939 --> 00:26:16,374
you're you guys and he turns around
896
00:26:17,142 --> 00:26:19,778
and he says to the class,
897
00:26:19,778 --> 00:26:20,912
you know, Rob's rank
898
00:26:20,912 --> 00:26:22,514
like number one or three
899
00:26:22,514 --> 00:26:23,815
or something in the world.
900
00:26:23,815 --> 00:26:25,183
And I went, Oh.
901
00:26:25,183 --> 00:26:27,752
My gosh, oh.
902
00:26:27,752 --> 00:26:30,388
My God. I had no, I.
903
00:26:30,388 --> 00:26:32,290
That is too funny.
904
00:26:32,324 --> 00:26:35,193
So for all the listeners,
905
00:26:35,193 --> 00:26:37,495
we were just kidding.
906
00:26:37,562 --> 00:26:40,632
Yeah, there was no t
907
00:26:40,665 --> 00:26:41,633
bar contest
908
00:26:41,633 --> 00:26:43,268
and in Helsinki
909
00:26:43,268 --> 00:26:45,904
that I placed third in and.
910
00:26:45,904 --> 00:26:47,005
It was all made up.
911
00:26:47,005 --> 00:26:48,506
It was weird
912
00:26:48,506 --> 00:26:49,941
that we were just having fun.
913
00:26:49,941 --> 00:26:52,243
Wayne and I going back and forth,
914
00:26:52,344 --> 00:26:54,145
who's a better roller, better t bar
915
00:26:54,145 --> 00:26:56,214
guy and all that, but
916
00:26:57,415 --> 00:26:59,050
the it was heartbreaking
917
00:26:59,050 --> 00:27:01,920
but hysterical at the same time because
918
00:27:03,054 --> 00:27:05,423
he was so depressed
919
00:27:05,423 --> 00:27:07,892
that there isn't some sort of competition
920
00:27:08,693 --> 00:27:10,962
because he looked at me and he's he said,
921
00:27:10,962 --> 00:27:11,630
you know,
922
00:27:11,663 --> 00:27:12,864
I think I could
923
00:27:12,864 --> 00:27:13,698
I think I could do
924
00:27:13,698 --> 00:27:16,768
well at that competition.
925
00:27:16,768 --> 00:27:18,536
And I go, man, I know you're good.
926
00:27:18,536 --> 00:27:21,039
So as. To funny.
927
00:27:21,039 --> 00:27:23,341
So we started talking about I,
928
00:27:24,242 --> 00:27:25,310
I couldn't stop.
929
00:27:25,310 --> 00:27:27,812
I mean, we're eight and he took it great.
930
00:27:27,812 --> 00:27:30,181
I mean, he was laughing about it, so.
931
00:27:30,181 --> 00:27:31,516
Yeah, but
932
00:27:31,750 --> 00:27:33,952
he goes and every once in a while
933
00:27:33,952 --> 00:27:36,588
we would just, just blurt out, he goes.
934
00:27:36,755 --> 00:27:38,556
It just sounded so real
935
00:27:38,556 --> 00:27:41,793
the way you were talking about it.
936
00:27:42,060 --> 00:27:43,395
He's referring to
937
00:27:43,395 --> 00:27:44,462
one of our earlier episodes
938
00:27:44,462 --> 00:27:45,230
where Rob said,
939
00:27:45,230 --> 00:27:46,164
I think he said, like,
940
00:27:46,164 --> 00:27:47,165
you're number three in a world
941
00:27:47,165 --> 00:27:47,732
or whatever.
942
00:27:47,732 --> 00:27:48,667
I was number
943
00:27:48,667 --> 00:27:50,402
five in a world or something.
944
00:27:50,402 --> 00:27:51,536
I remember Lenny Hall saying
945
00:27:51,536 --> 00:27:52,804
he was like number one in the world
946
00:27:52,804 --> 00:27:54,873
because he he walked on water one time
947
00:27:56,641 --> 00:27:58,910
with a T bar, which I witnessed.
948
00:27:58,910 --> 00:28:00,779
So I had to give it. Up to do that.
949
00:28:00,779 --> 00:28:02,781
Yeah, yeah, yeah.
950
00:28:02,847 --> 00:28:04,482
So he dropped it. Yeah.
951
00:28:04,482 --> 00:28:06,551
He actually dropped my ranking down
952
00:28:06,551 --> 00:28:08,053
right where I went from.
953
00:28:08,053 --> 00:28:08,987
After I saw that, I went
954
00:28:08,987 --> 00:28:12,390
I dropped to fifth in the world.
955
00:28:12,390 --> 00:28:14,592
But now that you brought that up,
956
00:28:14,592 --> 00:28:15,326
you finished on that
957
00:28:15,326 --> 00:28:16,861
thought or you have anything else?
958
00:28:16,861 --> 00:28:17,529
Well,
959
00:28:17,529 --> 00:28:18,596
I mean, I was thinking
960
00:28:18,596 --> 00:28:22,667
City Floors has that awesome NAYLOR Day.
961
00:28:22,667 --> 00:28:24,135
I'm kicking around something
962
00:28:24,135 --> 00:28:25,203
that maybe we can do
963
00:28:25,203 --> 00:28:26,604
at some of our training centers,
964
00:28:26,604 --> 00:28:29,174
and I think that might be fun.
965
00:28:29,607 --> 00:28:31,176
They have like a tea bar day
966
00:28:31,176 --> 00:28:32,677
set up some
967
00:28:32,877 --> 00:28:34,946
set up some long hallways or something.
968
00:28:34,946 --> 00:28:37,649
But I got to do something just
969
00:28:37,882 --> 00:28:39,250
just for Adam because
970
00:28:40,985 --> 00:28:43,221
he's got to get a gold and t bar somehow.
971
00:28:43,855 --> 00:28:44,689
As funny
972
00:28:44,689 --> 00:28:45,790
he said the golden t bar
973
00:28:45,790 --> 00:28:46,825
because I was on a job
974
00:28:46,825 --> 00:28:48,626
one time and with this guy
975
00:28:48,626 --> 00:28:50,228
and this was like
976
00:28:50,228 --> 00:28:51,362
first go, it didn't go good.
977
00:28:51,362 --> 00:28:52,097
The second got him.
978
00:28:52,097 --> 00:28:54,032
This was like the last attempt
979
00:28:54,032 --> 00:28:54,933
to get this job right
980
00:28:54,933 --> 00:28:55,800
that someone was going
981
00:28:55,800 --> 00:28:57,102
to lose their mind.
982
00:28:57,102 --> 00:28:58,336
And it was a stress
983
00:28:58,336 --> 00:28:59,838
was off the charts on this job.
984
00:28:59,838 --> 00:29:00,405
And these guys
985
00:29:00,405 --> 00:29:02,173
I was out there on the job with them
986
00:29:02,173 --> 00:29:04,142
and one guy coated the floor,
987
00:29:04,142 --> 00:29:04,375
you know,
988
00:29:04,375 --> 00:29:06,211
like everybody's watching him, like,
989
00:29:06,211 --> 00:29:06,678
you know what I mean?
990
00:29:06,678 --> 00:29:08,213
Because it's like the tension was
991
00:29:08,213 --> 00:29:09,781
you could cut it with a knife.
992
00:29:09,781 --> 00:29:11,716
And he came back and he nailed it.
993
00:29:11,716 --> 00:29:13,351
So I went on that night and I got a T,
994
00:29:13,351 --> 00:29:13,852
I got a T
995
00:29:13,852 --> 00:29:14,586
bar and I
996
00:29:14,586 --> 00:29:15,954
and I spray paint with gold
997
00:29:15,954 --> 00:29:16,621
and I and I,
998
00:29:16,621 --> 00:29:18,423
and I put glitter all over it.
999
00:29:18,423 --> 00:29:19,724
And I drove over to his shop
1000
00:29:19,724 --> 00:29:21,493
and I gave him the golden t bar.
1001
00:29:21,493 --> 00:29:23,428
That's awesome. Yeah.
1002
00:29:23,428 --> 00:29:25,463
But where's he going to say this?
1003
00:29:25,463 --> 00:29:27,499
But since you brought that up,
1004
00:29:27,499 --> 00:29:28,299
one of the things when
1005
00:29:28,299 --> 00:29:29,467
we're chasing perfection
1006
00:29:30,602 --> 00:29:32,604
and has been made easy in two
1007
00:29:32,604 --> 00:29:34,105
ways in this industry,
1008
00:29:34,105 --> 00:29:36,875
so even if you do these things,
1009
00:29:36,875 --> 00:29:37,776
you're
1010
00:29:38,376 --> 00:29:40,011
head and shoulders above guys.
1011
00:29:40,011 --> 00:29:42,247
Years ago it didn't have this.
1012
00:29:42,714 --> 00:29:44,282
And it's the same thing with the
1013
00:29:44,282 --> 00:29:46,284
with the power drive you will get.
1014
00:29:46,284 --> 00:29:47,685
That is for
1015
00:29:47,685 --> 00:29:48,353
as perfect
1016
00:29:48,353 --> 00:29:49,287
as you can possibly get
1017
00:29:49,287 --> 00:29:51,055
if you stand for the power drive.
1018
00:29:51,055 --> 00:29:53,191
And that's not perfect enough.
1019
00:29:53,191 --> 00:29:54,159
I don't know what to say.
1020
00:29:54,159 --> 00:29:55,994
I mean, you've
1021
00:29:55,994 --> 00:29:57,862
done the industry with that
1022
00:29:57,862 --> 00:29:59,497
and also rolling
1023
00:29:59,497 --> 00:30:01,399
is a technique that I think has come
1024
00:30:01,399 --> 00:30:03,134
along, has really helped
1025
00:30:03,134 --> 00:30:04,068
get a perfect floor
1026
00:30:04,068 --> 00:30:07,305
as close to perfect as you can get.
1027
00:30:07,672 --> 00:30:08,673
And as I said before,
1028
00:30:08,673 --> 00:30:10,141
I don't know all my jobs.
1029
00:30:10,141 --> 00:30:12,110
I don't it just depends on the layout.
1030
00:30:12,110 --> 00:30:13,178
It depends on which goat.
1031
00:30:13,178 --> 00:30:14,312
I never roll a silk out.
1032
00:30:14,312 --> 00:30:15,980
I don't believe in rolling steel, coach.
1033
00:30:15,980 --> 00:30:17,415
It's my personal opinion
1034
00:30:17,415 --> 00:30:18,483
I to borrow my seal go
1035
00:30:18,483 --> 00:30:20,485
sometimes I T-bar the last coat
1036
00:30:20,485 --> 00:30:21,820
but there are times when the only thing
1037
00:30:21,820 --> 00:30:22,887
I would touch that floor
1038
00:30:22,887 --> 00:30:23,855
would be a roller.
1039
00:30:23,855 --> 00:30:25,857
So technology has kept,
1040
00:30:25,857 --> 00:30:27,992
you know, has kept us ahead of the curve.
1041
00:30:27,992 --> 00:30:29,093
So do do
1042
00:30:31,462 --> 00:30:32,530
you know the
1043
00:30:32,530 --> 00:30:33,998
we talk about the training centers
1044
00:30:33,998 --> 00:30:34,399
all time.
1045
00:30:34,399 --> 00:30:35,733
You could practice whatever you can screw
1046
00:30:35,733 --> 00:30:37,001
before as bad as you want.
1047
00:30:37,001 --> 00:30:38,703
But there is technology out there.
1048
00:30:38,703 --> 00:30:40,972
I don't want to get away from from a
1049
00:30:40,972 --> 00:30:42,841
or our topic, but
1050
00:30:42,841 --> 00:30:45,543
but that will absolutely help,
1051
00:30:45,543 --> 00:30:47,445
especially if you're a perfectionist.
1052
00:30:47,445 --> 00:30:49,080
So there you go.
1053
00:30:49,080 --> 00:30:50,882
Let me ask you a question.
1054
00:30:50,882 --> 00:30:53,518
What's the biggest improvement,
1055
00:30:53,518 --> 00:30:55,053
the last biggest improvement
1056
00:30:55,053 --> 00:30:57,922
you've seen since the power drive?
1057
00:30:58,356 --> 00:31:00,158
You want to know the truth
1058
00:31:00,425 --> 00:31:02,193
for that stupid question, wasn't it?
1059
00:31:02,193 --> 00:31:03,361
I'll tell you what it is, Rob.
1060
00:31:03,361 --> 00:31:04,395
No, lie to me.
1061
00:31:04,395 --> 00:31:05,763
I love when people say let me.
1062
00:31:05,763 --> 00:31:07,532
Yeah, yeah, yeah, yeah.
1063
00:31:07,532 --> 00:31:08,166
I'll tell you the truth.
1064
00:31:08,166 --> 00:31:10,435
I'm not lying. No lighting.
1065
00:31:10,435 --> 00:31:13,004
So the biggest improvement since the bar,
1066
00:31:14,873 --> 00:31:16,708
well, that's an easy one for me.
1067
00:31:16,708 --> 00:31:17,242
I'm trying to think
1068
00:31:17,242 --> 00:31:18,643
if there's any when there's a.
1069
00:31:18,643 --> 00:31:20,211
Well, no, no, I mean in equipment.
1070
00:31:20,211 --> 00:31:21,379
I'm talking equipment.
1071
00:31:21,379 --> 00:31:23,581
Or do I owe power driver?
1072
00:31:23,581 --> 00:31:25,383
I'm going to tell you what mine is.
1073
00:31:25,383 --> 00:31:25,750
Oh.
1074
00:31:25,750 --> 00:31:27,785
Before this to the class the other day.
1075
00:31:27,785 --> 00:31:29,954
Hold on a second.
1076
00:31:29,954 --> 00:31:30,521
Are you saying
1077
00:31:30,521 --> 00:31:31,656
what is the biggest improvement
1078
00:31:31,656 --> 00:31:33,725
in equipment since the power drive?
1079
00:31:33,725 --> 00:31:35,960
Yes. Okay,
1080
00:31:36,327 --> 00:31:37,028
go ahead.
1081
00:31:37,829 --> 00:31:39,497
I think
1082
00:31:39,764 --> 00:31:41,232
the last thing I can remember the
1083
00:31:41,232 --> 00:31:43,801
is as anything close to the power drive
1084
00:31:44,469 --> 00:31:48,973
was when we went from drums to belts.
1085
00:31:48,973 --> 00:31:50,308
I don't think there's been
1086
00:31:50,308 --> 00:31:53,478
a bigger improvement since then,
1087
00:31:53,478 --> 00:31:56,281
since we got to the power drive.
1088
00:31:56,281 --> 00:31:57,649
Just my opinion.
1089
00:31:57,649 --> 00:32:00,251
Yeah I agree.
1090
00:32:00,251 --> 00:32:01,586
One well when you
1091
00:32:01,586 --> 00:32:03,187
when I say it's just my opinion
1092
00:32:03,187 --> 00:32:04,589
that means that Yeah.
1093
00:32:04,589 --> 00:32:05,723
You think it right.
1094
00:32:05,723 --> 00:32:06,457
And yeah.
1095
00:32:06,457 --> 00:32:08,393
I'm right and nobody can be ready.
1096
00:32:08,393 --> 00:32:09,560
Yeah, that's right.
1097
00:32:09,560 --> 00:32:11,262
It's just my humble opinion.
1098
00:32:12,463 --> 00:32:13,698
Well, here's what the
1099
00:32:13,698 --> 00:32:15,233
here's what the Bill Sanders did
1100
00:32:15,233 --> 00:32:17,435
over the drum. Sanders
1101
00:32:17,502 --> 00:32:20,438
split drums is that now
1102
00:32:20,438 --> 00:32:23,041
the learning curve was cut way down
1103
00:32:23,041 --> 00:32:25,143
when you went to the belts.
1104
00:32:25,276 --> 00:32:26,511
They they're they're
1105
00:32:26,511 --> 00:32:27,578
they're are very much
1106
00:32:27,578 --> 00:32:29,781
it finds cutting machine sending machine
1107
00:32:30,181 --> 00:32:31,182
and even the loading
1108
00:32:31,182 --> 00:32:31,983
the paper
1109
00:32:31,983 --> 00:32:32,850
and chatters
1110
00:32:32,850 --> 00:32:33,918
and that type of stuff with it
1111
00:32:33,918 --> 00:32:35,520
with the split drum
1112
00:32:35,820 --> 00:32:37,288
was a
1113
00:32:38,122 --> 00:32:40,291
it was an art. Right.
1114
00:32:40,291 --> 00:32:42,493
And it eliminated half the time
1115
00:32:42,493 --> 00:32:44,529
on the buffer trying to remove jams.
1116
00:32:45,763 --> 00:32:47,732
Yep. Yep.
1117
00:32:47,732 --> 00:32:48,433
At all.
1118
00:32:48,433 --> 00:32:50,268
In my humble opinion.
1119
00:32:50,268 --> 00:32:51,169
Yes.
1120
00:32:51,736 --> 00:32:53,037
This is the greatest thing
1121
00:32:53,037 --> 00:32:54,305
since the belt sander.
1122
00:32:54,305 --> 00:32:56,107
I agree with you on that.
1123
00:32:56,107 --> 00:32:57,075
You're kidding.
1124
00:32:57,075 --> 00:33:01,079
Now, once again, right?
1125
00:33:01,713 --> 00:33:02,246
Must be right.
1126
00:33:02,246 --> 00:33:05,016
If we both hit the bill from your belt.
1127
00:33:05,049 --> 00:33:06,217
If I did.
1128
00:33:07,185 --> 00:33:09,187
This has been a pleasure talking to you.
1129
00:33:09,187 --> 00:33:10,755
It always is.
1130
00:33:10,755 --> 00:33:13,157
And like Roddy Piper said,
1131
00:33:13,157 --> 00:33:14,892
the pleasure is all mine.
1132
00:33:14,892 --> 00:33:18,129
Yes, yes, for sure.
1133
00:33:18,363 --> 00:33:19,931
And to our listeners,
1134
00:33:19,931 --> 00:33:21,099
they thank you for listening.
1135
00:33:21,099 --> 00:33:21,933
We really appreciate it.
1136
00:33:21,933 --> 00:33:23,334
We really do appreciate it.
1137
00:33:23,334 --> 00:33:24,669
And I hope everybody's
1138
00:33:24,669 --> 00:33:25,603
doing well out there
1139
00:33:25,603 --> 00:33:27,271
and that we're coming into spring.
1140
00:33:27,271 --> 00:33:29,640
We got out of the winter months.
1141
00:33:29,640 --> 00:33:31,275
Still some industry challenges, right?
1142
00:33:31,275 --> 00:33:31,509
I mean,
1143
00:33:31,509 --> 00:33:33,644
but there's nothing that we can't handle
1144
00:33:33,644 --> 00:33:35,947
and we hope everybody's
1145
00:33:35,947 --> 00:33:38,316
well out there and
1146
00:33:38,316 --> 00:33:40,618
and we want to thank you again very much
1147
00:33:40,618 --> 00:33:42,153
for listening to the podcast.
1148
00:33:42,153 --> 00:33:43,321
We really do appreciate it.
1149
00:33:43,321 --> 00:33:45,656
Rob and I and the whole Boner team.
1150
00:33:45,656 --> 00:33:47,925
And please do stay tuned too
1151
00:33:47,959 --> 00:33:49,460
for another episode.
1152
00:33:49,894 --> 00:33:51,662
I almost had that down pretty good.
1153
00:33:51,662 --> 00:33:54,065
Stay tuned and stay tuned. If you don't,
1154
00:33:55,066 --> 00:33:56,701
spring is coming, so stay tuned.
1155
00:33:56,701 --> 00:33:57,969
Stay tuned
1156
00:33:57,969 --> 00:33:58,503
because summer is
1157
00:33:58,503 --> 00:34:01,239
right around the corner. Yeah.
1158
00:34:01,239 --> 00:34:02,206
Thank you, everybody.
1159
00:34:02,206 --> 00:34:11,549
And take care of.