On The Floor with Wayne and Rob

Making a Boutique Experience of Hardwood Floors

Episode Summary

Wayne and Rob discuss the hidden sales tools that Bona's products offer that can be used to get jobs. Follow Bona US Professional online: Website: https://www1.bona.com/en-us/professional/ Subscribe on YouTube: https://www.youtube.com/BonaProfessional Facebook: https://www.facebook.com/bonauspro/ Instagram: https://www.instagram.com/bonapro.us/

Episode Transcription

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Hello, and welcome to another episode

 

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of On the Floor with Wayne and Rob.

 

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I'm Wayne, Highlander with Bonnie.

 

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Recieves.

 

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How are we doing, Rob?

 

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I'm good.

 

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You you.

 

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Couple hours ago now, you sent me a,

 

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suggestion for a show,

 

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and I thought,

 

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you said,

 

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how about a show

 

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on the hidden sales tools?

 

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Bonus offers? Contractors?

 

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That it's a great idea and, Yeah,

 

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I know.

 

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You make somebody happy.

 

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You know what?

 

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You know, let me tell you something.

 

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I was going to talk about this,

 

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and it's a perfect lead

 

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into what you wanted to talk about.

 

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I was on an airline the other day.

 

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You ever heard

 

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of Contour Airlines?

 

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Not many people.

 

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Have. Okay.

 

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And I was a little

 

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suspect getting on the plane.

 

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You know,

 

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it's it's your time, but but,

 

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there was not many people on the plane.

 

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Not a lot of people on the plane.

 

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And it goes to places like,

 

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Oh, man.

 

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The, some, like,

 

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very off the wall places, but, like,

 

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you would never think of

 

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the airline would land. Okay.

 

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Like Hopkinsville, Kentucky here or,

 

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Yeah, just very odd, weird places.

 

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Right?

 

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But here's what I wanted to say.

 

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And the plane was kind of old, looking

 

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like it was a cast off

 

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from a real airline.

 

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You know what I mean?

 

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We landed in there, and,

 

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And the pilot said we landed in Memphis,

 

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and the pilot said,

 

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we're we're here.

 

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We love y'all.

 

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God bless you all.

 

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And Merry Christmas.

 

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And I'll be darned if he didn't make

 

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that just the best experience ever.

 

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Just so unique.

 

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Just, you know, usually

 

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everybody hears

 

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the same thing, you know,

 

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don't move your seats, the pilot,

 

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blah, blah, blah.

 

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And maybe you'll hear from the pilot.

 

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Maybe you won't. Whatever.

 

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But I just,

 

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you know,

 

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I'm kind of cool and unique

 

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is that to hear that?

 

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And then you started thinking about

 

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what you're talking about in in flooring

 

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and what we do

 

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is, man, doesn't

 

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it just feel so good when you get.

 

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You feel like someone took care of you?

 

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You know what I mean?

 

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I took the time to do to,

 

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explain things

 

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and maybe do a little something.

 

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I'll tell I don't.

 

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You're talking about, but,

 

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like the Tampico brush.

 

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To me, it's just such a simple.

 

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It's one of these expensive tools.

 

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We we we we sell.

 

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But to say to your client that,

 

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hey, listen, we do

 

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one more thing that most people don't do.

 

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We don't just don't

 

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just vacuum the floors,

 

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but we want to get the floor

 

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set up for the nicest,

 

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cleanest lawn possible.

 

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So we run the

 

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this brush that actually extracts

 

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the contaminants,

 

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I mean, the dirt and the dust

 

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out of the soft green of the floor

 

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and and even show them,

 

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look at the difference

 

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between running it and not running it,

 

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man, that one little thing goes a mile.

 

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So I think this is good.

 

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What you're kind of talking about

 

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is making it more like

 

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a boutique experience,

 

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and making your

 

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customer feel pretty damn special

 

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with nothing more than the tools

 

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that we already have.

 

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Okay.

 

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Rochelle.

 

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Okay.

 

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What do you got?

 

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It's.

 

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It's not just that, but it's.

 

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Combine that with the, the increase

 

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dramatic increase in pre finished floors

 

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and engineered floors

 

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where the wear layer is much thinner

 

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where this wasn't

 

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you know,

 

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you talk about in the 50s and 60s and 70s

 

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when you put those floors in

 

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you know is three three quarter

 

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inch floors.

 

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Now look at the where there's

 

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you know,

 

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you got two millimeter,

 

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three millimeter, four millimeter

 

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wear layers.

 

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It matters a lot now.

 

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You.

 

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Yeah.

 

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Yeah.

 

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I mean,

 

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sometimes we take for granted

 

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we know what the machines do, but.

 

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But the consumers don't.

 

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And that one point right there is huge.

 

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You know just to be able to say

 

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we take off so much

 

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less we're laying

 

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in a traditional sanding job.

 

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It goes miles

 

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and I mean not the contract.

 

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We just take that whatever.

 

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But to a consumer. Man.

 

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That's that's a big deal.

 

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Yeah.

 

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Yeah.

 

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Yeah, absolutely.

 

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I know I'm gonna.

 

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I'm going to I'm

 

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going to play this one at your funeral.

 

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Oh he missed

 

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you know, he was an optimistic guy.

 

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Yeah.

 

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Let, let.

 

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Like, I'll be at your funeral.

 

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But you know, so, I mean,

 

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I think what I would tell them is this.

 

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And, you know, listen,

 

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we have this technology. We can do that.

 

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It stands for super flat.

 

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And we take out much less wear.

 

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And to your point, is it

 

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that's a great analogy.

 

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I give you another hundred

 

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thousand miles on your car.

 

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And to say,

 

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I even say that you know what?

 

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It takes us a little bit longer,

 

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but we give you

 

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these benefits of the job.

 

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So if you try to upsell,

 

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the job

 

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is your opportunity to say, listen,

 

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maybe it takes us a little bit longer.

 

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We're going to go

 

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through X amount of sandpaper, but

 

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you're going to get a better job

 

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in the end at the end of the day. So

 

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good stuff.

 

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I appreciate you.

 

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Another bell

 

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Just want

 

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just want to try that out

 

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and see what it's all like to say it.

 

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But.

 

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That must be what it is.

 

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Yes, yes.

 

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Okay. All right.

 

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What else you got?

 

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Okay.

 

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Again, what's the theme? What's it?

 

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Tell me again,

 

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the theme that you're going down

 

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with this.

 

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Okay, good.

 

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Okay.

 

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Yeah.

 

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Well, we.

 

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Yeah.

 

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Well, what?

 

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What's the one of the biggest pain points

 

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when you talk to homeowners

 

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about getting their floors done,

 

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they start looking around

 

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and they're concerned about dust, and,

 

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so you. Right away, you knocked that out.

 

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So.

 

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Yeah, right.

 

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No no no.

 

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If.

 

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You.

 

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Yeah.

 

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All right.

 

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I got you.

 

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At the.

 

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It.

 

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Well, you you know, you say.

 

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Well,

 

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I talk about money and people think

 

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I'm greedy and blah, blah, blah.

 

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Man.

 

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I don't think Ford thinks,

 

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you know, concerns themselves

 

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and those type of things.

 

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Because here's the thing.

 

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When you're adding value

 

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that when do

 

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these hidden things that we're doing

 

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it, you're adding value to the job

 

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and and that's worth that's worth money.

 

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And

 

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the other thing

 

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we always see on this podcast, you know,

 

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the idea is to get up to your,

 

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your, your,

 

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in your career to where your, your, your

 

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your humming at your, your best potential

 

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that using the best products,

 

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there's procedures and you're going

 

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you're making the most possible money

 

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and you're staying in that zone

 

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as long as you can.

 

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And these are things

 

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that I think the man.

 

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There's just such a difference between,

 

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you know, bidding a job

 

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and whatever

 

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and then bidding a job and,

 

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and really going through this

 

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and talking about these type of things,

 

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because you can knock off 3

 

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or 4 of these things

 

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if you talk about

 

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the Hepa filters in a vacuum,

 

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if you talk about the, the, the,

 

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what's a brush?

 

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The Tampico brush,

 

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just just those two things alone.

 

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I mean,

 

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make a huge difference

 

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in whether you're going to get the job

 

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or not or what

 

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you can charge for the job.

 

268

00:15:36,568 --> 00:15:39,571

So.

 

269

00:16:15,607 --> 00:16:17,743

Yeah.

 

270

00:16:17,743 --> 00:16:19,645

And especially since most got

 

271

00:16:19,645 --> 00:16:21,146

most contractors,

 

272

00:16:21,146 --> 00:16:22,014

you know, with the

 

273

00:16:22,014 --> 00:16:22,948

with the labor shortage,

 

274

00:16:22,948 --> 00:16:24,750

you can't scale up like you want.

 

275

00:16:24,750 --> 00:16:25,517

You can't.

 

276

00:16:25,517 --> 00:16:25,784

You know,

 

277

00:16:25,784 --> 00:16:27,052

most people could probably double

 

278

00:16:27,052 --> 00:16:28,587

their size, their crew or whatever.

 

279

00:16:28,587 --> 00:16:31,557

So if you can't do that anyhow,

 

280

00:16:31,590 --> 00:16:32,291

you might as well

 

281

00:16:32,291 --> 00:16:34,626

you need to make as much money

 

282

00:16:34,626 --> 00:16:36,628

on these jobs as you can.

 

283

00:16:36,628 --> 00:16:37,262

You know what I mean?

 

284

00:16:37,262 --> 00:16:39,164

If you can't do way more jobs

 

285

00:16:39,164 --> 00:16:40,399

to make more money,

 

286

00:16:40,399 --> 00:16:41,700

the jobs you have,

 

287

00:16:41,700 --> 00:16:43,769

you've got to make more money on.

 

288

00:16:43,769 --> 00:16:46,672

And by upselling to value that,

 

289

00:16:46,672 --> 00:16:49,041

that they can see and touch and whatever.

 

290

00:16:49,041 --> 00:16:51,276

And and I'll tell you,

 

291

00:16:51,276 --> 00:16:51,777

there's nothing

 

292

00:16:51,777 --> 00:16:53,779

that sounds like a good story.

 

293

00:16:53,779 --> 00:16:55,047

I mean, you know,

 

294

00:16:56,548 --> 00:16:57,116

it's funny because

 

295

00:16:57,116 --> 00:16:58,517

retail stores

 

296

00:16:58,517 --> 00:16:59,351

in our industry

 

297

00:16:59,351 --> 00:17:00,552

and even contractors,

 

298

00:17:00,552 --> 00:17:01,954

whatever retail stores

 

299

00:17:01,954 --> 00:17:03,722

or you don't see retail stores are geared

 

300

00:17:03,722 --> 00:17:05,224

to sell to

 

301

00:17:05,224 --> 00:17:06,258

really, really high

 

302

00:17:06,258 --> 00:17:07,526

end people like millionaires.

 

303

00:17:07,526 --> 00:17:10,529

Like they got a ton of money.

 

304

00:17:10,529 --> 00:17:12,765

And people with that kind of money,

 

305

00:17:12,765 --> 00:17:15,501

they love, love a great story.

 

306

00:17:15,501 --> 00:17:16,502

That's way back

 

307

00:17:16,502 --> 00:17:16,969

years ago,

 

308

00:17:16,969 --> 00:17:17,703

when they were cutting down

 

309

00:17:17,703 --> 00:17:19,471

all tobacco barns

 

310

00:17:19,471 --> 00:17:21,640

and making flooring out of them,

 

311

00:17:21,640 --> 00:17:23,308

that they would also give you

 

312

00:17:23,308 --> 00:17:25,477

the picture of the tobacco barn, too,

 

313

00:17:25,477 --> 00:17:26,779

so they can hang over their mantel.

 

314

00:17:26,779 --> 00:17:28,147

So it's a story.

 

315

00:17:28,147 --> 00:17:28,947

Well, you talk about,

 

316

00:17:28,947 --> 00:17:31,050

you know, using logs that were

 

317

00:17:31,050 --> 00:17:32,217

that were used to be underwater.

 

318

00:17:32,217 --> 00:17:32,818

And he took them,

 

319

00:17:32,818 --> 00:17:33,519

they brought them back

 

320

00:17:33,519 --> 00:17:33,919

and whatever

 

321

00:17:33,919 --> 00:17:35,120

they made flooring out of them,

 

322

00:17:35,120 --> 00:17:36,622

they were down there for a hundred years

 

323

00:17:36,622 --> 00:17:37,790

going to waste.

 

324

00:17:37,790 --> 00:17:39,558

And, they were repurposed.

 

325

00:17:39,558 --> 00:17:41,927

Whatever. It's a great story.

 

326

00:17:41,927 --> 00:17:43,262

So these type of things

 

327

00:17:43,262 --> 00:17:43,962

that you can build

 

328

00:17:43,962 --> 00:17:47,066

in, you know, maybe, you know,

 

329

00:17:47,866 --> 00:17:49,068

we talk about features and benefits

 

330

00:17:49,068 --> 00:17:50,102

all the time in our industry.

 

331

00:17:50,102 --> 00:17:50,402

You know,

 

332

00:17:50,402 --> 00:17:52,971

the sheer strength is 340 P.s.i

 

333

00:17:52,971 --> 00:17:54,573

the tensile strength exists.

 

334

00:17:54,573 --> 00:17:57,409

But what really sells is a good story.

 

335

00:18:21,667 --> 00:18:24,636

Little.

 

336

00:18:27,706 --> 00:18:30,709

Yeah.

 

337

00:18:34,713 --> 00:18:37,716

Yeah.

 

338

00:18:53,932 --> 00:18:54,633

Well, if

 

339

00:18:54,633 --> 00:18:58,137

if if the choices are more square footage

 

340

00:18:58,470 --> 00:19:00,572

versus more money for square footage

 

341

00:19:00,572 --> 00:19:02,908

you're doing, I'm taking that.

 

342

00:19:02,908 --> 00:19:05,611

That tomorrow I'm chasing.

 

343

00:19:05,611 --> 00:19:08,614

You know what I mean?

 

344

00:19:20,893 --> 00:19:22,528

Yeah.

 

345

00:19:22,528 --> 00:19:25,531

Have you ever been around?

 

346

00:19:30,269 --> 00:19:33,272

Yeah.

 

347

00:19:46,451 --> 00:19:47,486

Yeah.

 

348

00:19:47,486 --> 00:19:48,554

Have you ever been around a really good

 

349

00:19:48,554 --> 00:19:50,289

craftsman who's talking to a homeowner

 

350

00:19:50,289 --> 00:19:51,490

and talked about that?

 

351

00:19:51,490 --> 00:19:52,224

What he's going to do,

 

352

00:19:52,224 --> 00:19:54,927

and just kind of glosses over everything.

 

353

00:19:54,927 --> 00:19:56,295

Sometimes you want to say, wait a minute.

 

354

00:19:56,295 --> 00:19:58,397

I don't think you understand this guy.

 

355

00:19:58,397 --> 00:19:59,965

It's all the stuff that is,

 

356

00:19:59,965 --> 00:20:01,066

you know what I mean?

 

357

00:20:01,066 --> 00:20:03,669

And, so, yeah,

 

358

00:20:03,669 --> 00:20:06,672

you don't know who you got here.

 

359

00:20:09,775 --> 00:20:12,778

Yeah, yeah.

 

360

00:21:31,857 --> 00:21:32,457

So.

 

361

00:21:32,457 --> 00:21:33,358

It's always been

 

362

00:21:33,358 --> 00:21:34,359

kind of frustrating for me.

 

363

00:21:34,359 --> 00:21:36,461

Is when I see a lot of, like.

 

364

00:21:36,461 --> 00:21:38,230

I don't know, I've seen this a lot when.

 

365

00:21:38,230 --> 00:21:39,097

Especially when, like,

 

366

00:21:39,097 --> 00:21:39,631

when it comes to

 

367

00:21:39,631 --> 00:21:41,733

the national association,

 

368

00:21:41,733 --> 00:21:43,435

people will say,

 

369

00:21:43,435 --> 00:21:44,870

the homeowners don't care about that.

 

370

00:21:44,870 --> 00:21:46,438

They don't care about that.

 

371

00:21:46,438 --> 00:21:49,141

I want to own the homeowners don't care.

 

372

00:21:49,141 --> 00:21:50,609

I think they don't care

 

373

00:21:50,609 --> 00:21:53,011

because you haven't told the story right?

 

374

00:21:53,011 --> 00:21:54,746

I think if you say, listen,

 

375

00:21:54,746 --> 00:21:55,280

you know,

 

376

00:21:55,280 --> 00:21:55,947

maybe it doesn't mean

 

377

00:21:55,947 --> 00:21:57,516

anything to a lot of people,

 

378

00:21:57,516 --> 00:22:00,018

but it means a lot to us to send our

 

379

00:22:00,018 --> 00:22:01,987

our mechanics to get training,

 

380

00:22:01,987 --> 00:22:02,821

to make sure they're up

 

381

00:22:02,821 --> 00:22:03,989

on all the newest techniques

 

382

00:22:03,989 --> 00:22:05,891

and what have you, the newest technology.

 

383

00:22:05,891 --> 00:22:08,093

And, and so we we invest in our company,

 

384

00:22:08,093 --> 00:22:09,061

we invest in the guys.

 

385

00:22:09,061 --> 00:22:10,996

We send them out because I know

 

386

00:22:10,996 --> 00:22:11,930

if someone

 

387

00:22:11,930 --> 00:22:14,933

if I've been on someone to paint my house

 

388

00:22:15,000 --> 00:22:16,435

and the guy came in and goes,

 

389

00:22:16,435 --> 00:22:17,235

yeah, give me an estimate,

 

390

00:22:17,235 --> 00:22:18,670

whatever, or another guy comes

 

391

00:22:18,670 --> 00:22:19,137

in, he goes, either

 

392

00:22:19,137 --> 00:22:21,173

I will let you know something.

 

393

00:22:21,173 --> 00:22:22,040

Every year Sherwin

 

394

00:22:22,040 --> 00:22:23,575

Williams puts out a glass.

 

395

00:22:23,575 --> 00:22:24,776

It's raining glass.

 

396

00:22:24,776 --> 00:22:26,278

And we think it's important enough.

 

397

00:22:26,278 --> 00:22:26,812

Even though I got

 

398

00:22:26,812 --> 00:22:28,447

some really talented guys

 

399

00:22:28,447 --> 00:22:29,081

to make sure

 

400

00:22:29,081 --> 00:22:31,350

that we go to the classes and we train.

 

401

00:22:31,350 --> 00:22:31,616

You know,

 

402

00:22:31,616 --> 00:22:34,286

if it was my job to paint my house,

 

403

00:22:34,286 --> 00:22:35,420

that would mean a lot to me.

 

404

00:22:42,394 --> 00:22:45,397

Yeah, that was a.

 

405

00:23:06,284 --> 00:23:09,287

Yep.

 

406

00:23:28,507 --> 00:23:31,510

It's nice.

 

407

00:24:55,627 --> 00:24:58,630

Yeah.

 

408

00:25:09,407 --> 00:25:10,442

Okay.

 

409

00:25:10,442 --> 00:25:12,344

Here's the thing.

 

410

00:25:12,344 --> 00:25:14,279

I don't know how many boomers are left

 

411

00:25:14,279 --> 00:25:17,082

in, in the, in the world right now,

 

412

00:25:17,082 --> 00:25:18,350

but by 237,

 

413

00:25:18,350 --> 00:25:20,919

2037, half of them will be dead.

 

414

00:25:20,919 --> 00:25:23,822

Okay.

 

415

00:25:23,822 --> 00:25:25,257

Which is a good thing for young people

 

416

00:25:25,257 --> 00:25:26,892

because they need the houses.

 

417

00:25:26,892 --> 00:25:28,593

They need the real estate. Okay.

 

418

00:25:28,593 --> 00:25:30,395

But

 

419

00:25:30,395 --> 00:25:32,230

if you're 30 years old,

 

420

00:25:32,230 --> 00:25:33,965

you don't know how scary it is

 

421

00:25:33,965 --> 00:25:36,134

for a 68 year old person

 

422

00:25:36,134 --> 00:25:38,103

to fall and break a hip

 

423

00:25:38,103 --> 00:25:39,271

or a 75 year old

 

424

00:25:39,271 --> 00:25:40,739

because they break a hip.

 

425

00:25:40,739 --> 00:25:42,707

It's like a deer out in the woods

 

426

00:25:42,707 --> 00:25:43,842

against the

 

427

00:25:43,842 --> 00:25:47,045

the breaks leg is done for you

 

428

00:25:47,045 --> 00:25:48,580

if you break a hip

 

429

00:25:48,580 --> 00:25:50,515

next thing you know, you got pneumonia,

 

430

00:25:50,515 --> 00:25:51,216

you got pneumonia.

 

431

00:25:51,216 --> 00:25:52,651

And and Frank was that was what happened.

 

432

00:25:52,651 --> 00:25:54,085

Frank. He was doing good.

 

433

00:25:54,085 --> 00:25:55,287

Well, he broke him.

 

434

00:25:55,287 --> 00:25:56,121

He fell down the stairs.

 

435

00:25:56,121 --> 00:25:57,622

Now he's in the hospital.

 

436

00:25:57,622 --> 00:25:58,523

He got hospital.

 

437

00:25:58,523 --> 00:26:00,292

He got staph infection. And he died.

 

438

00:26:02,727 --> 00:26:03,528

Now, maybe you don't want to

 

439

00:26:03,528 --> 00:26:05,697

tell that story, but,

 

440

00:26:05,697 --> 00:26:07,699

I mean, as an older person,

 

441

00:26:07,699 --> 00:26:09,167

you worry about these type of things.

 

442

00:26:09,167 --> 00:26:12,203

So you tell an older person that, hey,

 

443

00:26:13,271 --> 00:26:14,105

you know, we,

 

444

00:26:14,105 --> 00:26:14,673

you know,

 

445

00:26:14,673 --> 00:26:15,674

you use this product,

 

446

00:26:15,674 --> 00:26:16,608

you go up and down the stairs.

 

447

00:26:16,608 --> 00:26:18,910

It does because my stairs are slippery.

 

448

00:26:18,910 --> 00:26:19,911

If I if I walk in

 

449

00:26:19,911 --> 00:26:21,746

with socks up and down my stairs,

 

450

00:26:21,746 --> 00:26:23,148

they're kind of slippery,

 

451

00:26:23,148 --> 00:26:24,049

you know what I mean?

 

452

00:26:24,049 --> 00:26:26,785

And, so that,

 

453

00:26:26,785 --> 00:26:29,487

to an older person again is pain point

 

454

00:26:29,487 --> 00:26:30,355

to an older person.

 

455

00:26:30,355 --> 00:26:31,823

You you don't know at 30 years old,

 

456

00:26:31,823 --> 00:26:33,191

you fall, you get up, whatever.

 

457

00:26:33,191 --> 00:26:34,993

Your buddy laughs, it's you move on.

 

458

00:26:34,993 --> 00:26:36,861

You fall when you're 75 years old,

 

459

00:26:36,861 --> 00:26:38,830

it's the end of the road.

 

460

00:26:38,830 --> 00:26:41,132

I mean,

 

461

00:26:41,132 --> 00:26:42,867

it's where they get those life alert

 

462

00:26:42,867 --> 00:26:43,335

things.

 

463

00:26:44,336 --> 00:26:45,003

Yeah.

 

464

00:26:45,003 --> 00:26:46,404

But if you had

 

465

00:26:46,404 --> 00:26:47,739

traffic anti-slip on there,

 

466

00:26:47,739 --> 00:26:48,506

you could add another

 

467

00:26:48,506 --> 00:26:50,375

five years to their life.

 

468

00:26:50,375 --> 00:26:51,676

So you got a great story.

 

469

00:26:51,676 --> 00:26:54,679

You can wrap around that.

 

470

00:26:59,818 --> 00:27:01,953

Wow.

 

471

00:27:01,953 --> 00:27:04,956

She broke her hip.

 

472

00:27:05,156 --> 00:27:08,159

Listen.

 

473

00:27:27,779 --> 00:27:30,749

Boom.

 

474

00:27:34,219 --> 00:27:37,222

Yeah.

 

475

00:27:45,597 --> 00:27:46,531

Yeah.

 

476

00:27:46,531 --> 00:27:49,534

Yeah.

 

477

00:27:51,102 --> 00:27:52,937

Okay.

 

478

00:27:52,937 --> 00:27:55,940

Into the road.

 

479

00:27:57,976 --> 00:28:00,979

We.

 

480

00:28:01,079 --> 00:28:03,014

A couple weeks ago, like.

 

481

00:28:03,014 --> 00:28:04,315

No you got, you got,

 

482

00:28:04,315 --> 00:28:05,617

you got your young man

 

483

00:28:05,617 --> 00:28:08,620

still you have needs.

 

484

00:28:08,820 --> 00:28:09,721

I was coming home

 

485

00:28:09,721 --> 00:28:12,190

from being on the road for a long time

 

486

00:28:12,190 --> 00:28:13,558

a couple weeks ago.

 

487

00:28:13,558 --> 00:28:15,460

And we live on Main Street.

 

488

00:28:15,460 --> 00:28:17,729

As I'm passing my house to make the turn

 

489

00:28:17,729 --> 00:28:20,732

to go to my house, I see my wife

 

490

00:28:21,166 --> 00:28:23,702

with a leaf blower up on the roof,

 

491

00:28:23,702 --> 00:28:24,769

blowing the leaves off the roof.

 

492

00:28:24,769 --> 00:28:25,937

The roof is slanted,

 

493

00:28:25,937 --> 00:28:27,872

you know what I mean?

 

494

00:28:27,872 --> 00:28:28,940

I mean, I,

 

495

00:28:28,940 --> 00:28:31,643

I was so mad, I, I told you, I said,

 

496

00:28:31,643 --> 00:28:32,877

what the hell are you doing?

 

497

00:28:32,877 --> 00:28:33,878

She goes, well, the leaves,

 

498

00:28:33,878 --> 00:28:35,346

all the leaves came off all at once.

 

499

00:28:35,346 --> 00:28:35,747

I called,

 

500

00:28:36,748 --> 00:28:38,817

wait till at night before you do that.

 

501

00:28:38,817 --> 00:28:39,617

People look at that.

 

502

00:28:39,617 --> 00:28:40,885

They think how lazy I am

 

503

00:28:40,885 --> 00:28:43,888

that I'm not up there doing it.

 

504

00:28:44,956 --> 00:28:47,258

Cars drive by.

 

505

00:28:47,258 --> 00:28:48,359

No.

 

506

00:28:48,359 --> 00:28:50,428

Well, we'll think of

 

507

00:28:50,428 --> 00:28:53,398

a 100%.

 

508

00:28:54,265 --> 00:28:56,901

Yeah.

 

509

00:28:56,901 --> 00:28:57,836

Wait till nighttime.

 

510

00:28:57,836 --> 00:29:00,839

No, no, no.

 

511

00:29:04,008 --> 00:29:07,011

Thank you.

 

512

00:29:18,523 --> 00:29:21,526

Yeah.

 

513

00:29:32,737 --> 00:29:34,405

Yeah.

 

514

00:29:34,405 --> 00:29:37,408

Well.

 

515

00:29:54,626 --> 00:29:57,629

Yeah.

 

516

00:30:03,268 --> 00:30:06,271

Yeah.

 

517

00:30:12,377 --> 00:30:13,378

Yeah.

 

518

00:30:13,378 --> 00:30:16,381

Yeah.

 

519

00:30:18,149 --> 00:30:21,119

Okay.

 

520

00:30:21,486 --> 00:30:23,121

So the average consumer

 

521

00:30:23,121 --> 00:30:26,090

buys a home 3.4 times in their lifetime.

 

522

00:30:26,090 --> 00:30:27,659

Okay, so.

 

523

00:30:27,659 --> 00:30:29,160

And this is going for retailers, too.

 

524

00:30:29,160 --> 00:30:31,830

Especially so

 

525

00:30:31,830 --> 00:30:32,330

how do you

 

526

00:30:32,330 --> 00:30:33,097

how do you can

 

527

00:30:33,097 --> 00:30:34,332

compete with big box stores

 

528

00:30:34,332 --> 00:30:35,266

and what have you.

 

529

00:30:35,266 --> 00:30:36,868

So

 

530

00:30:36,868 --> 00:30:39,604

if they're buying a home on floor 3.4

 

531

00:30:39,604 --> 00:30:41,139

times in their lifetime,

 

532

00:30:41,139 --> 00:30:44,275

then this is a way another revenue stream

 

533

00:30:44,275 --> 00:30:45,577

to stay in touch with these people

 

534

00:30:45,577 --> 00:30:47,378

as you go along right now.

 

535

00:30:47,378 --> 00:30:48,079

So think about it.

 

536

00:30:49,747 --> 00:30:50,715

Homeowners come

 

537

00:30:50,715 --> 00:30:52,016

into into retail stores

 

538

00:30:52,016 --> 00:30:53,818

now with these cell phones, right.

 

539

00:30:53,818 --> 00:30:55,687

With this godlike power

 

540

00:30:55,687 --> 00:30:56,588

because they're look at it.

 

541

00:30:56,588 --> 00:30:57,522

You're you're

 

542

00:30:57,522 --> 00:30:58,656

you're you're flooring on

 

543

00:30:58,656 --> 00:31:00,358

the rack is 549.

 

544

00:31:00,358 --> 00:31:01,292

They got the cell phone

 

545

00:31:01,292 --> 00:31:02,694

right in front of you, by the way

 

546

00:31:02,694 --> 00:31:04,529

the bubble bubble up. Oh.

 

547

00:31:04,529 --> 00:31:05,129

And if and

 

548

00:31:05,129 --> 00:31:06,965

I can get it for 369 or whatever.

 

549

00:31:06,965 --> 00:31:09,968

Okay, so you've got that to deal with.

 

550

00:31:10,735 --> 00:31:12,270

Everybody's offering the same warranties

 

551

00:31:12,270 --> 00:31:13,872

on the LVP or whatever.

 

552

00:31:13,872 --> 00:31:15,240

I mean, it's all all BS,

 

553

00:31:15,240 --> 00:31:17,375

but every warranty is the same.

 

554

00:31:17,375 --> 00:31:18,776

They won't scratch

 

555

00:31:18,776 --> 00:31:19,878

and they're waterproof.

 

556

00:31:19,878 --> 00:31:21,212

Okay. You can't differentiate.

 

557

00:31:21,212 --> 00:31:22,580

They're they're all the same.

 

558

00:31:22,580 --> 00:31:24,582

Okay.

 

559

00:31:24,582 --> 00:31:26,084

Everybody's offering free estimates.

 

560

00:31:26,084 --> 00:31:26,784

Free estimates.

 

561

00:31:26,784 --> 00:31:27,986

Now, I was like,

 

562

00:31:27,986 --> 00:31:28,686

you know,

 

563

00:31:28,686 --> 00:31:29,454

I mean, everybody

 

564

00:31:29,454 --> 00:31:30,655

I know,

 

565

00:31:30,655 --> 00:31:31,756

everybody offers free estimate

 

566

00:31:31,756 --> 00:31:33,057

and nobody gets excited about that.

 

567

00:31:37,161 --> 00:31:40,164

Yeah.

 

568

00:31:40,632 --> 00:31:41,666

Yeah.

 

569

00:31:41,666 --> 00:31:43,768

So

 

570

00:31:43,768 --> 00:31:45,169

yeah.

 

571

00:31:45,169 --> 00:31:48,172

Yes.

 

572

00:31:48,573 --> 00:31:49,307

Yes.

 

573

00:31:49,307 --> 00:31:52,310

So.

 

574

00:31:58,583 --> 00:31:59,851

Yeah.

 

575

00:31:59,851 --> 00:32:02,520

Yeah.

 

576

00:32:02,520 --> 00:32:04,622

So.

 

577

00:32:04,622 --> 00:32:06,024

Oh my God.

 

578

00:32:06,024 --> 00:32:07,158

So,

 

579

00:32:07,158 --> 00:32:08,660

you don't have the buying power

 

580

00:32:08,660 --> 00:32:10,461

that these massive stores have.

 

581

00:32:10,461 --> 00:32:11,963

You don't have those.

 

582

00:32:11,963 --> 00:32:13,865

So what do you have?

 

583

00:32:13,865 --> 00:32:16,000

And this is a way for you to again

 

584

00:32:16,000 --> 00:32:16,834

we talk about building

 

585

00:32:16,834 --> 00:32:18,269

a boutique experience.

 

586

00:32:18,269 --> 00:32:18,503

You know,

 

587

00:32:18,503 --> 00:32:19,804

we care so much about your

 

588

00:32:19,804 --> 00:32:22,407

your your floor that we can offer this.

 

589

00:32:22,407 --> 00:32:23,341

A lot of times you can

 

590

00:32:23,341 --> 00:32:24,542

you can extend the warranty.

 

591

00:32:24,542 --> 00:32:26,110

You know what we'll give you will,

 

592

00:32:26,110 --> 00:32:26,644

you know,

 

593

00:32:26,644 --> 00:32:27,912

we weren't here set for one year,

 

594

00:32:27,912 --> 00:32:28,746

whatever, blah blah blah.

 

595

00:32:28,746 --> 00:32:30,014

Or you know what?

 

596

00:32:30,014 --> 00:32:30,515

If we come out

 

597

00:32:30,515 --> 00:32:32,216

and do a deep cleaning once a year,

 

598

00:32:32,216 --> 00:32:33,351

we can extend the warranty

 

599

00:32:33,351 --> 00:32:34,485

on your floors.

 

600

00:32:34,485 --> 00:32:35,787

So there's a lot of different options

 

601

00:32:35,787 --> 00:32:37,555

there. But again, it's just a way.

 

602

00:32:37,555 --> 00:32:38,389

And by the way,

 

603

00:32:38,389 --> 00:32:39,457

if you ever do this,

 

604

00:32:39,457 --> 00:32:41,059

I always empty the dirty water

 

605

00:32:41,059 --> 00:32:42,627

in front of the clients

 

606

00:32:42,627 --> 00:32:43,828

so they can see it.

 

607

00:32:43,828 --> 00:32:44,729

And if they're not home,

 

608

00:32:44,729 --> 00:32:45,596

I'll take someone

 

609

00:32:45,596 --> 00:32:46,898

to have them videotape it

 

610

00:32:46,898 --> 00:32:47,865

so they can see how much dirt

 

611

00:32:47,865 --> 00:32:49,400

you pulling off that floor.

 

612

00:32:49,400 --> 00:32:51,869

It's a wow factor. Moment.

 

613

00:32:51,869 --> 00:32:55,506

So again, just another way to add value.

 

614

00:32:55,640 --> 00:32:57,241

Separate yourself from from the guy

 

615

00:32:57,241 --> 00:32:57,842

down the road

 

616

00:32:57,842 --> 00:32:59,310

from from the other competition out

 

617

00:32:59,310 --> 00:33:00,345

there and what have you. So.

 

618

00:33:34,312 --> 00:33:37,315

Yeah.

 

619

00:33:53,998 --> 00:33:56,968

Yeah.

 

620

00:34:44,549 --> 00:34:45,583

Yeah.

 

621

00:34:45,583 --> 00:34:48,586

Yeah.

 

622

00:34:55,426 --> 00:34:58,429

Okay.

 

623

00:35:13,511 --> 00:35:16,514

Okay.

 

624

00:35:17,849 --> 00:35:18,883

Yeah.

 

625

00:35:18,883 --> 00:35:19,951

Okay.

 

626

00:35:19,951 --> 00:35:20,818

Let's say we're going to.

 

627

00:35:20,818 --> 00:35:21,552

Let's say we're going

 

628

00:35:21,552 --> 00:35:24,555

to, we're going to go down 2000ft²,

 

629

00:35:24,622 --> 00:35:26,557

install sand and finish.

 

630

00:35:26,557 --> 00:35:29,093

Okay.

 

631

00:35:29,093 --> 00:35:31,362

Underneath that floor

 

632

00:35:31,362 --> 00:35:33,197

is a sea of chemicals.

 

633

00:35:33,197 --> 00:35:35,199

Okay.

 

634

00:35:35,199 --> 00:35:37,702

You have nasty, nasty off gassing stuff

 

635

00:35:37,702 --> 00:35:39,303

that goes on with it.

 

636

00:35:39,303 --> 00:35:40,438

Homeowners don't think about that

 

637

00:35:40,438 --> 00:35:41,305

when they're doing their floors

 

638

00:35:41,305 --> 00:35:42,340

and thinking about the floor

 

639

00:35:42,340 --> 00:35:43,875

in the end, okay?

 

640

00:35:43,875 --> 00:35:45,776

And you're going to stain that floor

 

641

00:35:45,776 --> 00:35:46,043

and you're

 

642

00:35:46,043 --> 00:35:48,112

introducing all those VOCs

 

643

00:35:48,112 --> 00:35:50,148

into the environment.

 

644

00:35:50,148 --> 00:35:52,583

And then some of the finishes as well,

 

645

00:35:52,583 --> 00:35:54,852

man, to say, listen, there's

 

646

00:35:54,852 --> 00:35:56,587

there's one choice

 

647

00:35:56,587 --> 00:35:58,856

or here's our other choice.

 

648

00:35:58,856 --> 00:35:59,590

We have

 

649

00:35:59,590 --> 00:36:00,658

the only green gar gold

 

650

00:36:00,658 --> 00:36:03,661

adhesive in the industry.

 

651

00:36:03,828 --> 00:36:05,029

Just you

 

652

00:36:05,029 --> 00:36:06,430

don't have to worry about those nasty off

 

653

00:36:06,430 --> 00:36:08,299

gassing chemicals, blah, blah blah.

 

654

00:36:08,299 --> 00:36:09,367

And the same with the chroma.

 

655

00:36:10,468 --> 00:36:13,037

So I think is a great sales presentation,

 

656

00:36:13,037 --> 00:36:13,738

what have you.

 

657

00:36:13,738 --> 00:36:14,805

But I'm going to say something else

 

658

00:36:14,805 --> 00:36:16,073

about chroma.

 

659

00:36:16,073 --> 00:36:17,375

If you ever have any questions

 

660

00:36:17,375 --> 00:36:19,343

about chroma,

 

661

00:36:19,343 --> 00:36:21,646

call Jeremiah Strong and Donor.

 

662

00:36:21,646 --> 00:36:22,046

I'll give you

 

663

00:36:22,046 --> 00:36:22,847

his email address

 

664

00:36:22,847 --> 00:36:25,816

Jeremiah Strong at nola.com.

 

665

00:36:25,816 --> 00:36:27,485

Because I spent 2 or 3 days

 

666

00:36:27,485 --> 00:36:29,153

with him last week

 

667

00:36:29,153 --> 00:36:31,255

and he couldn't stop talking about it.

 

668

00:36:31,255 --> 00:36:32,957

He was winging it.

 

669

00:36:32,957 --> 00:36:33,958

People don't realize yet

 

670

00:36:33,958 --> 00:36:36,093

it's going to take over.

 

671

00:36:36,093 --> 00:36:37,728

It's only way to go.

 

672

00:36:37,728 --> 00:36:40,264

He was on a 20 500 square foot job.

 

673

00:36:40,264 --> 00:36:42,433

He said, we sanded it.

 

674

00:36:42,433 --> 00:36:42,900

He goes,

 

675

00:36:42,900 --> 00:36:44,635

the guy would have water, popped it

 

676

00:36:44,635 --> 00:36:45,536

and then come back

 

677

00:36:45,536 --> 00:36:46,871

the next day and stained it.

 

678

00:36:46,871 --> 00:36:48,039

Come back the next day and

 

679

00:36:48,039 --> 00:36:49,974

and then start coating it.

 

680

00:36:49,974 --> 00:36:51,375

You said when you, you know, when you're

 

681

00:36:51,375 --> 00:36:51,943

when you,

 

682

00:36:51,943 --> 00:36:53,177

you're using the chroma,

 

683

00:36:53,177 --> 00:36:55,213

your water pumping as you go along.

 

684

00:36:55,213 --> 00:36:57,148

You said we waited like a couple hours.

 

685

00:36:57,148 --> 00:36:58,282

He goes

 

686

00:36:58,282 --> 00:36:59,350

there was zero transfer

 

687

00:36:59,350 --> 00:37:00,151

on the roller cover,

 

688

00:37:01,252 --> 00:37:02,620

zero transfer on something

 

689

00:37:02,620 --> 00:37:04,422

that you stain just a couple hours ago.

 

690

00:37:04,422 --> 00:37:04,822

And he goes,

 

691

00:37:04,822 --> 00:37:05,990

the staining was so fast

 

692

00:37:05,990 --> 00:37:07,825

and so forgiving.

 

693

00:37:07,825 --> 00:37:08,626

It goes.

 

694

00:37:08,626 --> 00:37:10,828

He was blown away by it. So yeah.

 

695

00:37:10,828 --> 00:37:11,762

Jeremiah Strong

 

696

00:37:11,762 --> 00:37:12,897

if you have any questions on it

 

697

00:37:12,897 --> 00:37:14,398

because I mean he's just

 

698

00:37:14,398 --> 00:37:15,566

he couldn't stop talking about it.

 

699

00:37:15,566 --> 00:37:17,001

So

 

700

00:37:17,001 --> 00:37:20,004

and he's a very.

 

701

00:37:24,742 --> 00:37:27,745

Yeah.

 

702

00:37:55,873 --> 00:37:56,807

Yeah.

 

703

00:37:56,807 --> 00:37:59,810

Yeah.

 

704

00:38:01,279 --> 00:38:04,282

Yeah.

 

705

00:38:25,202 --> 00:38:28,205

You know.

 

706

00:38:33,577 --> 00:38:36,380

Yeah.

 

707

00:38:36,380 --> 00:38:36,847

Yeah.

 

708

00:38:36,847 --> 00:38:39,850

Gets it.

 

709

00:38:40,718 --> 00:38:41,552

Well,

 

710

00:38:41,552 --> 00:38:42,053

and as you're

 

711

00:38:42,053 --> 00:38:42,987

telling your consumer

 

712

00:38:42,987 --> 00:38:44,121

that you don't have to worry

 

713

00:38:44,121 --> 00:38:45,523

about spontaneous combustion every,

 

714

00:38:45,523 --> 00:38:48,492

every year, homes get homes burned down

 

715

00:38:48,492 --> 00:38:50,895

through through spontaneous combustion.

 

716

00:38:50,895 --> 00:38:51,962

And, it's

 

717

00:38:51,962 --> 00:38:52,897

one thing that none of us

 

718

00:38:52,897 --> 00:38:55,900

have to worry again about, so it's great.

 

719

00:38:56,000 --> 00:38:56,934

Great.

 

720

00:38:56,934 --> 00:38:59,937

So you you put all if you can put this

 

721

00:39:00,171 --> 00:39:02,273

into a,

 

722

00:39:02,273 --> 00:39:03,808

presentation for your clients.

 

723

00:39:04,875 --> 00:39:05,042

Yeah.

 

724

00:39:05,042 --> 00:39:05,343

I think

 

725

00:39:05,343 --> 00:39:08,346

you set yourself apart from everybody.

 

726

00:39:14,919 --> 00:39:15,219

Know.

 

727

00:39:15,219 --> 00:39:16,654

Right. My.

 

728

00:39:16,654 --> 00:39:18,089

No kidding.

 

729

00:39:18,089 --> 00:39:21,058

Wow, wow.

 

730

00:39:35,005 --> 00:39:38,008

Wow.

 

731

00:39:45,516 --> 00:39:48,519

Yeah.

 

732

00:40:01,132 --> 00:40:04,135

Yeah.

 

733

00:40:15,246 --> 00:40:18,249

Yeah.

 

734

00:40:26,090 --> 00:40:27,224

Wow.

 

735

00:40:27,224 --> 00:40:29,860

Wow. That's awesome.

 

736

00:40:29,860 --> 00:40:30,494

Yep.

 

737

00:40:30,494 --> 00:40:33,497

Yep. Sweet.

 

738

00:40:33,664 --> 00:40:36,367

All right, well, you know what, Rob?

 

739

00:40:36,367 --> 00:40:37,735

Great job. Man.

 

740

00:40:37,735 --> 00:40:39,003

It was, Yeah,

 

741

00:40:39,003 --> 00:40:40,204

it was a really good,

 

742

00:40:40,204 --> 00:40:42,840

good idea for for a podcast.

 

743

00:40:42,840 --> 00:40:45,576

And,

 

744

00:40:45,576 --> 00:40:47,311

all we are interested here.

 

745

00:40:47,311 --> 00:40:48,446

Obviously, we work for bone,

 

746

00:40:48,446 --> 00:40:49,213

we want to sell products,

 

747

00:40:49,213 --> 00:40:50,080

blah, blah, blah,

 

748

00:40:50,080 --> 00:40:53,083

but we really, truly want to see

 

749

00:40:53,117 --> 00:40:54,418

guys succeed.

 

750

00:40:54,418 --> 00:40:55,820

And guys, guys,

 

751

00:40:55,820 --> 00:40:57,655

you know, get out of this craft

 

752

00:40:57,655 --> 00:40:59,223

that want everything that they want

 

753

00:40:59,223 --> 00:41:00,224

and have a great year.

 

754

00:41:00,224 --> 00:41:02,326

They they got their process

 

755

00:41:02,326 --> 00:41:03,994

dialed in a little bit quicker.

 

756

00:41:03,994 --> 00:41:05,262

They're making more money doing it.

 

757

00:41:05,262 --> 00:41:06,430

They're staying there longer.

 

758

00:41:06,430 --> 00:41:07,565

They're they're they're not.

 

759

00:41:07,565 --> 00:41:10,568

Is their bodies not getting is beat up.

 

760

00:41:10,634 --> 00:41:13,471

You know if you can prolong your career

 

761

00:41:13,471 --> 00:41:15,239

another 2 or 3 years

 

762

00:41:15,239 --> 00:41:17,107

by some of the techniques out there. Now.

 

763

00:41:18,642 --> 00:41:20,644

Man,

 

764

00:41:20,644 --> 00:41:21,645

what what does that do

 

765

00:41:21,645 --> 00:41:22,613

for the bottom line?

 

766

00:41:22,613 --> 00:41:24,415

You know what I mean?

 

767

00:41:24,415 --> 00:41:27,418

I know a lot of.

 

768

00:41:39,964 --> 00:41:42,967

Yeah.

 

769

00:41:46,170 --> 00:41:46,937

Yeah.

 

770

00:41:46,937 --> 00:41:48,239

Yeah.

 

771

00:41:48,239 --> 00:41:51,242

I I've.

 

772

00:42:06,357 --> 00:42:08,225

Man, I just had this conversation

 

773

00:42:08,225 --> 00:42:08,692

with a guy.

 

774

00:42:08,692 --> 00:42:09,527

I won't say his name

 

775

00:42:09,527 --> 00:42:10,261

because he probably wouldn't

 

776

00:42:10,261 --> 00:42:11,829

want me to, but,

 

777

00:42:11,829 --> 00:42:12,596

older guy

 

778

00:42:12,596 --> 00:42:14,598

and basically said the same thing,

 

779

00:42:14,598 --> 00:42:14,932

you know,

 

780

00:42:14,932 --> 00:42:17,067

I want to retire, but,

 

781

00:42:17,067 --> 00:42:18,936

I've worked so hard to get where I am,

 

782

00:42:18,936 --> 00:42:20,638

and now I know so much

 

783

00:42:20,638 --> 00:42:21,906

that I'm making more money

 

784

00:42:21,906 --> 00:42:23,240

than I ever have.

 

785

00:42:23,240 --> 00:42:24,041

Well,

 

786

00:42:24,041 --> 00:42:25,142

if you could have done that

 

787

00:42:25,142 --> 00:42:26,877

ten years earlier, you know what I mean?

 

788

00:42:26,877 --> 00:42:27,778

And you get there

 

789

00:42:27,778 --> 00:42:30,614

and you're staying in that zone.

 

790

00:42:30,614 --> 00:42:32,650

Man, what a difference it makes.

 

791

00:42:32,650 --> 00:42:34,251

And, there's nothing worse

 

792

00:42:34,251 --> 00:42:35,119

than a guy

 

793

00:42:35,119 --> 00:42:36,186

having to retire

 

794

00:42:36,186 --> 00:42:38,055

earlier than he wants to,

 

795

00:42:38,055 --> 00:42:38,589

you know what I mean?

 

796

00:42:38,589 --> 00:42:39,056

And often

 

797

00:42:39,056 --> 00:42:39,990

we do in this industry

 

798

00:42:39,990 --> 00:42:40,858

because of injuries

 

799

00:42:40,858 --> 00:42:42,626

and the toll it takes on you.

 

800

00:42:42,626 --> 00:42:44,028

So, you know,

 

801

00:42:44,028 --> 00:42:45,195

I was told before

 

802

00:42:45,195 --> 00:42:47,164

that you got to envision yourself

 

803

00:42:47,164 --> 00:42:49,366

like a 70 year old man on your shoulder,

 

804

00:42:49,366 --> 00:42:50,968

you know, I mean, and that's you.

 

805

00:42:50,968 --> 00:42:52,169

And you got to take care of that, guys.

 

806

00:42:52,169 --> 00:42:53,804

So when you're doing your estimates

 

807

00:42:53,804 --> 00:42:54,104

and you're

 

808

00:42:55,339 --> 00:42:55,906

Lee and.

 

809

00:42:55,906 --> 00:42:58,909

No, no, no, he's in the mirror.

 

810

00:43:01,011 --> 00:43:01,378

Yeah.

 

811

00:43:01,378 --> 00:43:02,279

He'll move from you

 

812

00:43:02,279 --> 00:43:04,014

losing your shoulder to your mirror

 

813

00:43:04,014 --> 00:43:05,416

after a while.

 

814

00:43:05,416 --> 00:43:07,318

And that's worse.

 

815

00:43:07,318 --> 00:43:10,321

But seriously, we, we really do.

 

816

00:43:16,427 --> 00:43:17,194

Yeah, yeah,

 

817

00:43:17,194 --> 00:43:20,197

with the beard.

 

818

00:43:20,998 --> 00:43:22,199

All right,

 

819

00:43:22,199 --> 00:43:22,933

well, we've gone

 

820

00:43:22,933 --> 00:43:24,134

47 minutes or so,

 

821

00:43:24,134 --> 00:43:26,737

so we should probably wrap it up.

 

822

00:43:26,737 --> 00:43:28,739

Rob, man, I really appreciate you, man.

 

823

00:43:28,739 --> 00:43:30,407

I don't say it enough. I really do.

 

824

00:43:30,407 --> 00:43:31,709

You got a lot of knowledge, man.

 

825

00:43:31,709 --> 00:43:32,977

And, And I appreciate everything

 

826

00:43:32,977 --> 00:43:33,577

I learned.

 

827

00:43:33,577 --> 00:43:34,144

I learned

 

828

00:43:34,144 --> 00:43:36,013

more about sandpaper

 

829

00:43:36,013 --> 00:43:37,948

from you than anybody.

 

830

00:43:37,948 --> 00:43:39,583

I learn more about fire

 

831

00:43:39,583 --> 00:43:40,751

and spontaneous combustion

 

832

00:43:40,751 --> 00:43:42,286

and all that from anybody.

 

833

00:43:42,286 --> 00:43:44,488

And, there's probably

 

834

00:43:44,488 --> 00:43:47,224

another handful of things in there

 

835

00:43:47,224 --> 00:43:48,359

that I've learned from you

 

836

00:43:48,359 --> 00:43:50,361

more than anybody I've ever talked to.

 

837

00:43:50,361 --> 00:43:51,729

So when I get in a jam and I.

 

838

00:43:51,729 --> 00:43:53,330

And I need some,

 

839

00:43:53,330 --> 00:43:53,831

I need a

 

840

00:43:53,831 --> 00:43:55,766

I mean, let me talk to somebody else.

 

841

00:43:55,766 --> 00:43:57,034

You're always my go to man.

 

842

00:43:57,034 --> 00:43:58,168

So I appreciate that. Rob.

 

843

00:43:59,269 --> 00:44:02,272

Yeah.

 

844

00:44:04,208 --> 00:44:07,211

No no no no.

 

845

00:44:07,244 --> 00:44:09,313

All right.

 

846

00:44:09,313 --> 00:44:10,948

Yeah I'm sure you'll be here

 

847

00:44:10,948 --> 00:44:12,483

for another year. So.

 

848

00:44:12,483 --> 00:44:12,883

All right.

 

849

00:44:12,883 --> 00:44:13,917

It's been another episode

 

850

00:44:13,917 --> 00:44:15,319

of On the Floor with Wayne and Rob.

 

851

00:44:15,319 --> 00:44:17,154

Please stay tuned for another episode.