On The Floor with Wayne and Rob

Maintenance

Episode Summary

Wayne and Rob discuss the Bona PowerScrubber and how to maintain your customers floors. Follow Bona US Professional online: Website: https://www1.bona.com/en-us/professional/ Subscribe on YouTube: https://www.youtube.com/BonaProfessional Facebook: https://www.facebook.com/bonauspro/ Instagram: https://www.instagram.com/bonapro.us/

Episode Transcription

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Hello and welcome to another episode

 

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of On the Floor with Wayne and Rob.

 

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I'm Wayne Highlander,

 

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director of sales for HBO's

 

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And I'm Rob Johnson from the Bone

 

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Training.

 

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Sounds like you forgot I.

 

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I started there

 

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stutter, didn't I?

 

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Okay, Rob,

 

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let's talk about it.

 

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Okay.

 

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But

 

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yeah, that was some election?

 

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yeah.

 

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Again,

 

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both candidates.

 

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Yep,

 

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yep.

 

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Well, I didn't check my messages

 

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and one of them had left a message

 

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that they would do the show

 

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and I didn't even see the message.

 

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So

 

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what are you going to do?

 

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Yeah,

 

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the you know,

 

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I wonder if you changed anything

 

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I'm sure what have

 

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of

 

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we've done this now

 

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for close to six years.

 

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It's the podcast.

 

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That's where the news is.

 

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That's

 

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your people are getting

 

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their information now. But

 

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well, It's amazing.

 

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my gosh.

 

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Yep.

 

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When were you going to say When?

 

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We're like, 75 years old and Don

 

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sitting at the bar

 

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with my use your podcast, we started to

 

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we invented the podcast.

 

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Well, the young kids are

 

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most of

 

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their news

 

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is coming from streaming and podcasts,

 

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not conventional style news.

 

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Like with old people

 

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you have New Balance tennis using and

 

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suspenders on.

 

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I think the way we jumped at

 

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it was Eileen said, Hey,

 

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you guys should do a podcast.

 

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So we didn't know

 

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nothing.

 

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Absolutely.

 

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Yeah, yeah,

 

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yeah.

 

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Civilians.

 

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Absolutely.

 

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Yeah.

 

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So lutely of it.

 

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I'll talk to any of.

 

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Yeah.

 

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Yeah.

 

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All right.

 

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All right, Rob.

 

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Yeah.

 

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As close as I want to get to it.

 

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Okay.

 

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Yeah.

 

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Yes.

 

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I don't care about it.

 

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All right, Rob,

 

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we we've talked about this before

 

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a little.

 

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Maybe the first year

 

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we did the podcast, but

 

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clean it clean and,

 

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and I won't say records,

 

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but cleaning floors,

 

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just cleaning floors alone

 

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is.

 

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There's been very few times

 

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in my career that I had to edit,

 

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tell my guys to slow down,

 

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that we're not supposed to make money

 

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this fast.

 

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We're not doctors and

 

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doing doing the clean cleaning,

 

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you know, cleaning floors

 

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and so much so that when I

 

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when we did that we

 

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all right

 

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well we got to make like

 

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we make this guy we like a cooking show

 

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now we got to make just more fancy

 

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and more

 

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big make a big production out of it.

 

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Sometimes it's

 

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not just what you're doing, it's

 

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but how you doing it?

 

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So, you know, adding

 

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adding coasters to the mix

 

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and checking the chairs for coasters and

 

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and replacing the coasters and then,

 

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you know,

 

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bringing in a

 

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fancy of bone

 

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and floor care kit as we leave.

 

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And

 

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I think that

 

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this is an avenue

 

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that we don't talk about enough, I think

 

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and this machine is such a

 

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such an incredible machine.

 

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What it can do?

 

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And we always talk about it.

 

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Yes, you can. You can clean the floor.

 

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You can take a buffer,

 

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clean it floor buffer, and you can use

 

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some kind of a

 

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like deep clean solution or whatever.

 

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But the $50 word with the power scrubber

 

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is extraction.

 

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You're not just pushing

 

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the chemicals around,

 

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you're actually extracting

 

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them off the floor.

 

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Rob,

 

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go.

 

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This and I know we've talked about this

 

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so many times about the power scrubber,

 

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but when Boehner fires me,

 

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hopefully this is part

 

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of my severance package,

 

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because I am just watching work

 

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You've already

 

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the severance package

 

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has already been figured out.

 

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Yeah, I think.

 

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Yeah, yeah.

 

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We got to use one.

 

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Yeah,

 

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well,

 

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here's the

 

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on the last ship.

 

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Yeah.

 

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Sorry I walked in on you right there

 

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on the last show

 

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I mentioned that you might want to,

 

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you know,

 

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ask them if it okay to use the bathroom.

 

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I don't want to harp on this, Rob,

 

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but the reason I bring it up now

 

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is because

 

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here's the thing.

 

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I've never made any money off

 

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a poor man in my life, okay?

 

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And back in the eighties,

 

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there used to be this.

 

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You used to hear it all the time.

 

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All the yuppies are buying

 

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in these new homes and the yuppies.

 

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This like it was a

 

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it was a derogatory, you know,

 

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thing to say about somebody.

 

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Right.

 

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But we made a lot of money off yuppies.

 

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Right.

 

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But if you're if you're

 

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if you got

 

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if you're a busy, busy professional

 

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at time,

 

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I tell you,

 

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is more important than money to them,

 

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solving a problem coming up with

 

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a solution is more important

 

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than money to them.

 

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They got a lot of things

 

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going on in their life.

 

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For you, for us, for me.

 

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$500 a clean

 

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something might sound like a lot of money

 

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to them, to in it.

 

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They got new coasters on the floor.

 

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You clean the floor and everything.

 

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You left a cleaning kit and everything.

 

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You solve the problem.

 

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They can move on.

 

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$500 is worth every penny of it.

 

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And so we sometimes get in the habit

 

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of thinking, Well, gosh,

 

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I can't charge

 

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$500 to come in and clean the floors.

 

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I would charge 2000

 

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to sand and finish the floors.

 

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So that's just too much money.

 

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Anybody that has a mercedes

 

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or whatever or,

 

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you know,

 

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fancy car, whatever, or $3 million house,

 

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they can afford these services.

 

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You just have to explain to them

 

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that the value in it

 

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and if you can sell that to them,

 

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that the value

 

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and that the extracting

 

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the contaminants off the floor

 

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and the number one reason

 

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for floors that that are

 

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don't live as long as they should have

 

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that their life on floor

 

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didn't it didn't go as far

 

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they should have

 

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or they have to be sanded

 

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finished sooner than they should have

 

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is is not

 

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improper maintenance on

 

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the floor right now. Taking of the floor.

 

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So I just think this

 

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this is such an easy win for us.

 

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And also it's a it's

 

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we don't often get

 

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easy days is flooring contractors

 

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it when you're coating a floor

 

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you're going into coat of floor

 

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yes it's easy

 

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you got a T-bar or you got a roller

 

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and then and it's not hard physical work,

 

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but it's stressful work

 

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because putting a coat

 

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to finish on the floor,

 

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we all know

 

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you can get a hair

 

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and finish or something,

 

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whatever when you you probably wouldn't.

 

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But for a lot of people

 

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you get a hair and a finish.

 

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I have a lot of back hair.

 

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So. You do? Okay. Yeah.

 

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I'm sure you like

 

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coating without a shirt on. Although.

 

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well, we don't need to Yeah, okay.

 

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But. But this is an easy day.

 

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Easy.

 

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Well, hey, true so much.

 

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Yeah,

 

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it's an easy day.

 

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If you can especially line

 

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a couple of these up

 

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and it's a way to stay in contact

 

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with your customers.

 

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And while you're there,

 

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listen, if you have any other referrals,

 

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what else can you get to know

 

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that has therefore done

 

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whatever, blah, blah.

 

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It's just a good way to stay in touch

 

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with your customer because on the average

 

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when you say end

 

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and finish it for

 

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or install a floor for a homeowner,

 

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the average is 7 to 10

 

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before you ever touch that job again.

 

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So there's a lot of money

 

270

00:11:03,896 --> 00:11:05,598

that you built trust with these people.

 

271

00:11:05,598 --> 00:11:06,399

They already trust you.

 

272

00:11:06,399 --> 00:11:09,969

You've been in their home and

 

273

00:11:10,036 --> 00:11:11,003

to stay in touch with them

 

274

00:11:11,003 --> 00:11:11,537

is a lot easier

 

275

00:11:11,537 --> 00:11:12,938

than someone else coming in or doing that

 

276

00:11:12,938 --> 00:11:17,343

or going after new business.

 

277

00:11:17,410 --> 00:11:19,779

Thank you.

 

278

00:11:19,779 --> 00:11:21,280

as far as

 

279

00:11:21,280 --> 00:11:21,814

you know,

 

280

00:11:21,814 --> 00:11:23,315

the last show we were talking about,

 

281

00:11:23,315 --> 00:11:26,285

referral money, right?

 

282

00:11:26,352 --> 00:11:29,355

Referral money is the sweetest of it all.

 

283

00:11:29,422 --> 00:11:31,023

And we stand a floor

 

284

00:11:31,023 --> 00:11:33,993

and we don't see them again

 

285

00:11:34,026 --> 00:11:35,928

till maybe they call us eight years

 

286

00:11:35,928 --> 00:11:36,562

down the road.

 

287

00:11:36,562 --> 00:11:39,065

Jeez, maybe I could need

 

288

00:11:39,065 --> 00:11:54,413

Yeah.

 

289

00:11:54,513 --> 00:11:56,882

Can I

 

290

00:11:56,882 --> 00:11:58,718

can I tell you a story about that?

 

291

00:11:58,718 --> 00:11:59,518

I won't.

 

292

00:11:59,518 --> 00:12:01,654

I won't mention the name of the company.

 

293

00:12:01,654 --> 00:12:02,321

There are large

 

294

00:12:02,321 --> 00:12:04,056

cleaning company in America

 

295

00:12:04,056 --> 00:12:06,325

and they wanted to, you know.

 

296

00:12:06,325 --> 00:12:07,526

They were cleaning the carpets.

 

297

00:12:07,526 --> 00:12:08,427

They're cleaning the drapes,

 

298

00:12:08,427 --> 00:12:09,729

They're cleaning the tile.

 

299

00:12:09,729 --> 00:12:10,563

They're cleaning,

 

300

00:12:10,563 --> 00:12:11,530

you know,

 

301

00:12:11,530 --> 00:12:13,866

the air ducts and what have you.

 

302

00:12:13,866 --> 00:12:15,634

But they weren't cleaning the floors.

 

303

00:12:15,634 --> 00:12:16,235

They realized.

 

304

00:12:16,235 --> 00:12:17,036

They were walking past

 

305

00:12:17,036 --> 00:12:18,604

millions of hardwood,

 

306

00:12:18,604 --> 00:12:19,305

hardwood square

 

307

00:12:19,305 --> 00:12:20,740

feet of hardwood flooring.

 

308

00:12:20,740 --> 00:12:22,007

And they wanted to get in this game

 

309

00:12:22,007 --> 00:12:23,909

of cleaning the floors.

 

310

00:12:23,909 --> 00:12:27,079

So they brought in a cleaning machine.

 

311

00:12:27,179 --> 00:12:29,849

And and then we taught them how to do it.

 

312

00:12:29,849 --> 00:12:31,117

It's another world life that

 

313

00:12:31,117 --> 00:12:34,920

you and I were in and

 

314

00:12:34,987 --> 00:12:37,623

they said, How much should we charge

 

315

00:12:37,623 --> 00:12:38,057

now?

 

316

00:12:38,057 --> 00:12:39,959

They didn't have any preconceived notions

 

317

00:12:39,959 --> 00:12:40,993

of what it cost to stay in

 

318

00:12:40,993 --> 00:12:42,895

and refinish a floor they didn't know.

 

319

00:12:42,895 --> 00:12:43,929

Understand that you had to

 

320

00:12:43,929 --> 00:12:45,731

bring in a £200 machine,

 

321

00:12:45,731 --> 00:12:47,933

hook up to 20 power,

 

322

00:12:47,933 --> 00:12:50,703

go back to the job and can't recall it.

 

323

00:12:50,703 --> 00:12:52,071

So I'm not going to say

 

324

00:12:52,071 --> 00:12:53,839

the number that he sent out there,

 

325

00:12:53,839 --> 00:12:55,407

but it was extraordinary.

 

326

00:12:55,407 --> 00:12:57,143

They said, we're going to charge this.

 

327

00:12:57,143 --> 00:12:58,978

Does that sound right to you?

 

328

00:12:58,978 --> 00:12:59,845

That's right.

 

329

00:12:59,845 --> 00:13:01,847

You got to be kidding me.

 

330

00:13:01,847 --> 00:13:04,617

And they were getting it and it was

 

331

00:13:04,617 --> 00:13:05,951

unbelievable how much money

 

332

00:13:05,951 --> 00:13:07,386

they were getting. And it broke my heart.

 

333

00:13:07,386 --> 00:13:10,022

And the reason why I broke my heart is

 

334

00:13:10,022 --> 00:13:11,690

this should be our work.

 

335

00:13:11,690 --> 00:13:12,758

Foreign contractors.

 

336

00:13:12,758 --> 00:13:13,626

This should be our work.

 

337

00:13:13,626 --> 00:13:15,995

Because if I were to ask that person

 

338

00:13:15,995 --> 00:13:16,662

what species of

 

339

00:13:16,662 --> 00:13:17,963

what are you standing on right now?

 

340

00:13:17,963 --> 00:13:20,266

Is it walnut or is it oak?

 

341

00:13:20,332 --> 00:13:22,234

They would have no clue.

 

342

00:13:22,234 --> 00:13:23,502

Not I mean,

 

343

00:13:23,502 --> 00:13:26,472

but but they recognized the value in it

 

344

00:13:26,472 --> 00:13:28,474

and they were killing it.

 

345

00:13:28,474 --> 00:13:30,676

As a matter of fact, here's

 

346

00:13:30,676 --> 00:13:32,111

how little they know about

 

347

00:13:32,111 --> 00:13:33,846

flaws in our world.

 

348

00:13:33,846 --> 00:13:36,582

And I am not making this up.

 

349

00:13:36,582 --> 00:13:37,550

They said, well, you know,

 

350

00:13:37,550 --> 00:13:38,217

how do you do that?

 

351

00:13:38,217 --> 00:13:39,351

Are people usually charge by this?

 

352

00:13:39,351 --> 00:13:40,986

I ship out by the square foot.

 

353

00:13:40,986 --> 00:13:42,121

Is it okay?

 

354

00:13:42,121 --> 00:13:42,888

We're not going to measure

 

355

00:13:42,888 --> 00:13:43,756

square footage.

 

356

00:13:43,756 --> 00:13:45,558

Our people don't read tapes.

 

357

00:13:45,558 --> 00:13:46,492

They're not going to take the time

 

358

00:13:46,492 --> 00:13:47,459

to do that.

 

359

00:13:47,459 --> 00:13:49,328

So here's how we're going to do this.

 

360

00:13:49,328 --> 00:13:52,531

We're going to go big, medium and

 

361

00:13:52,598 --> 00:13:53,632

and then point to that room.

 

362

00:13:53,632 --> 00:13:55,534

We go, that's a small room.

 

363

00:13:55,534 --> 00:13:56,702

That's going to be X amount.

 

364

00:13:56,702 --> 00:13:57,570

That's a medium room.

 

365

00:13:57,570 --> 00:13:58,537

That's going to be X amount.

 

366

00:13:58,537 --> 00:14:00,472

It's a large room. It's X amount.

 

367

00:14:00,472 --> 00:14:01,740

And that's how they bulk.

 

368

00:14:01,740 --> 00:14:04,443

And they after the next job in the job,

 

369

00:14:04,510 --> 00:14:08,147

isn't that amazing?

 

370

00:14:08,247 --> 00:14:09,281

And it

 

371

00:14:09,281 --> 00:14:10,916

almost made me sick,

 

372

00:14:10,916 --> 00:14:13,085

to be honest with you,

 

373

00:14:13,085 --> 00:14:14,186

because they didn't

 

374

00:14:14,186 --> 00:14:15,588

they could never appreciate

 

375

00:14:15,588 --> 00:14:17,356

what they just got, you know what I mean?

 

376

00:14:17,356 --> 00:14:18,724

A floor person would appreciate

 

377

00:14:18,724 --> 00:14:20,125

like, Damn,

 

378

00:14:20,125 --> 00:14:21,994

I bust my butt with a big machine

 

379

00:14:21,994 --> 00:14:23,896

and do all this stuff, whatever.

 

380

00:14:23,896 --> 00:14:26,365

And I can make this money cleaning floors

 

381

00:14:26,365 --> 00:14:30,402

and it's an easier day and and, you know,

 

382

00:14:30,536 --> 00:14:31,570

and also

 

383

00:14:31,570 --> 00:14:33,606

it can lead to sand and finish work,

 

384

00:14:33,606 --> 00:14:34,173

you know what I mean?

 

385

00:14:34,173 --> 00:14:35,274

You're they're

 

386

00:14:35,274 --> 00:14:36,275

maybe they want the stairs,

 

387

00:14:36,275 --> 00:14:37,710

the carpet taken out

 

388

00:14:37,710 --> 00:14:40,112

and put a hardwood dredge in there

 

389

00:14:40,112 --> 00:14:41,347

for four stairs.

 

390

00:14:41,347 --> 00:14:41,881

You know what I mean.

 

391

00:14:41,881 --> 00:14:43,716

Maybe the upstairs needs done.

 

392

00:14:43,716 --> 00:14:46,719

So

 

393

00:14:46,952 --> 00:14:49,521

I want to take it a step further on

 

394

00:14:49,521 --> 00:14:52,358

words. Going to get you more work.

 

395

00:14:52,424 --> 00:14:53,092

Let's say I

 

396

00:14:53,092 --> 00:14:56,962

do your to Please,

 

397

00:14:57,062 --> 00:14:58,664

I'm set.

 

398

00:14:58,664 --> 00:15:00,299

Okay.

 

399

00:15:00,299 --> 00:15:02,301

Okay.

 

400

00:15:02,301 --> 00:15:04,803

Let's say that, that

 

401

00:15:04,803 --> 00:15:05,371

as if.

 

402

00:15:05,371 --> 00:15:13,779

Yeah,

 

403

00:15:13,846 --> 00:15:24,290

yeah,

 

404

00:15:24,390 --> 00:15:53,686

Yep,

 

405

00:15:53,752 --> 00:15:55,421

yep,

 

406

00:15:55,421 --> 00:16:09,735

yep.

 

407

00:16:09,835 --> 00:16:12,338

Okay.

 

408

00:16:12,338 --> 00:16:16,375

I think is

 

409

00:16:16,475 --> 00:16:19,645

forget it, forget about the referrals.

 

410

00:16:19,745 --> 00:16:22,948

You'll never advertise again.

 

411

00:16:23,015 --> 00:16:23,749

let's say you.

 

412

00:16:23,749 --> 00:16:26,251

Let's say you have

 

413

00:16:26,251 --> 00:16:27,753

50 customers a year.

 

414

00:16:27,753 --> 00:16:29,421

Okay?

 

415

00:16:29,421 --> 00:16:32,424

Let's say the 50 customers

 

416

00:16:32,658 --> 00:16:33,959

just once a year.

 

417

00:16:33,959 --> 00:16:35,494

You go in there and clean their floors.

 

418

00:16:35,494 --> 00:16:38,497

Okay, so if I look at five years,

 

419

00:16:38,764 --> 00:16:41,734

okay, 50 customers or five years,

 

420

00:16:41,834 --> 00:16:43,535

you go back to each of those 50 customers

 

421

00:16:43,535 --> 00:16:44,970

over five years

 

422

00:16:44,970 --> 00:16:48,240

and and and clean them floors.

 

423

00:16:48,307 --> 00:16:49,508

Look at the

 

424

00:16:49,508 --> 00:16:49,975

the money

 

425

00:16:49,975 --> 00:16:52,011

you can earn doing that versus

 

426

00:16:52,011 --> 00:16:54,747

I've got 50 customers

 

427

00:16:54,747 --> 00:16:56,181

over five years each.

 

428

00:16:56,181 --> 00:16:57,349

I do nothing

 

429

00:16:57,349 --> 00:17:00,686

but a zero on that side of the equation.

 

430

00:17:00,786 --> 00:17:02,121

You see what I'm saying

 

431

00:17:02,121 --> 00:17:04,523

versus versus

 

432

00:17:04,523 --> 00:17:06,725

what I could do on this side of it.

 

433

00:17:06,725 --> 00:17:09,695

So spring cleaning,

 

434

00:17:09,862 --> 00:17:12,231

you know holidays are coming up.

 

435

00:17:12,231 --> 00:17:16,602

People are coming over to the house.

 

436

00:17:16,668 --> 00:17:17,302

We call it

 

437

00:17:17,302 --> 00:17:18,837

Thanksgiving and Christmas

 

438

00:17:18,837 --> 00:17:20,406

and those type of things.

 

439

00:17:20,406 --> 00:17:21,006

Spring cleaning.

 

440

00:17:21,006 --> 00:17:22,941

Like I said, I love that.

 

441

00:17:22,941 --> 00:17:24,910

I love the idea of

 

442

00:17:24,910 --> 00:17:27,279

bringing in coasters for the furniture.

 

443

00:17:27,279 --> 00:17:29,615

We only did that because, like, damn,

 

444

00:17:29,615 --> 00:17:30,416

this is a lot of money

 

445

00:17:30,416 --> 00:17:32,384

For the amount of time we're here.

 

446

00:17:32,384 --> 00:17:34,319

Let's make more of a production of it.

 

447

00:17:34,319 --> 00:17:35,154

You know what I mean?

 

448

00:17:35,154 --> 00:17:36,955

Put towels out before you walk in.

 

449

00:17:36,955 --> 00:17:38,524

Take off your shoes all these everyday.

 

450

00:17:38,524 --> 00:17:38,891

Just.

 

451

00:17:38,891 --> 00:17:40,793

Just making the production of it

 

452

00:17:40,793 --> 00:17:42,928

and adding value to it

 

453

00:17:42,928 --> 00:17:44,663

and leave it with one of the nice

 

454

00:17:44,663 --> 00:17:46,899

flooring floor care kids that we have

 

455

00:17:46,899 --> 00:17:48,600

in the business card again.

 

456

00:17:48,600 --> 00:17:52,538

So yeah, I think it's it's huge.

 

457

00:17:52,638 --> 00:17:54,039

a it.

 

458

00:17:54,039 --> 00:17:54,573

Here's another

 

459

00:17:54,573 --> 00:17:55,974

thing about the power scrubber

 

460

00:17:55,974 --> 00:17:58,410

I've done last year.

 

461

00:17:58,410 --> 00:18:00,479

I Think we did three

 

462

00:18:00,479 --> 00:18:02,614

power scrubber schools.

 

463

00:18:02,614 --> 00:18:03,515

There are power scrubber

 

464

00:18:03,515 --> 00:18:04,316

recalled schools

 

465

00:18:04,316 --> 00:18:04,750

showing you

 

466

00:18:04,750 --> 00:18:08,187

how to remove Murphy's Oil soap and Wax

 

467

00:18:08,187 --> 00:18:09,455

and all the crap

 

468

00:18:09,455 --> 00:18:10,522

that people can get around

 

469

00:18:10,522 --> 00:18:13,859

polishes and everything.

 

470

00:18:13,926 --> 00:18:15,127

And we have a lot of guys

 

471

00:18:15,127 --> 00:18:18,897

who own this equipment and.

 

472

00:18:18,964 --> 00:18:20,232

Use it for one thing.

 

473

00:18:20,232 --> 00:18:21,900

And here's what I found.

 

474

00:18:21,900 --> 00:18:23,902

Even at the bonus convention.

 

475

00:18:23,902 --> 00:18:25,637

Okay,

 

476

00:18:25,637 --> 00:18:27,172

We had the machine out there

 

477

00:18:27,172 --> 00:18:29,108

when we were doing machine maintenance.

 

478

00:18:29,108 --> 00:18:30,742

That was what we did at our

 

479

00:18:30,742 --> 00:18:32,244

our little segment,

 

480

00:18:32,244 --> 00:18:34,480

How to maintain these machines

 

481

00:18:34,480 --> 00:18:36,081

and we brought power scrubber out.

 

482

00:18:36,081 --> 00:18:37,483

We started talking about it

 

483

00:18:37,483 --> 00:18:39,351

and guys are having questions on,

 

484

00:18:39,351 --> 00:18:40,152

you know, the squeegee

 

485

00:18:40,152 --> 00:18:42,788

and this and that and

 

486

00:18:42,855 --> 00:18:44,923

the crazy conversations we

 

487

00:18:44,923 --> 00:18:47,926

were hearing during this

 

488

00:18:48,093 --> 00:18:49,695

during these

 

489

00:18:49,695 --> 00:18:51,063

seminars that we've done

 

490

00:18:51,063 --> 00:18:52,865

with the power scrubber

 

491

00:18:52,865 --> 00:18:56,568

is I use mine this

 

492

00:18:56,668 --> 00:19:00,706

I, you know, I clean my customers floors.

 

493

00:19:00,806 --> 00:19:02,341

Another guy said really

 

494

00:19:02,341 --> 00:19:03,575

because I've been doing

 

495

00:19:03,575 --> 00:19:05,077

jobsite cleanups before.

 

496

00:19:05,077 --> 00:19:07,646

People move in

 

497

00:19:07,646 --> 00:19:09,481

and a guy says, geez,

 

498

00:19:09,481 --> 00:19:11,283

and this is what you hear

 

499

00:19:11,283 --> 00:19:12,885

is all this back and forth is like,

 

500

00:19:12,885 --> 00:19:13,986

Wow, that's a great idea.

 

501

00:19:13,986 --> 00:19:15,954

I never thought of that.

 

502

00:19:15,954 --> 00:19:17,089

And the other guys, like,

 

503

00:19:17,089 --> 00:19:17,756

I just do

 

504

00:19:17,756 --> 00:19:19,024

restaurant really,

 

505

00:19:19,024 --> 00:19:20,726

because all I was doing was restaurants

 

506

00:19:20,726 --> 00:19:22,427

and stores commercial,

 

507

00:19:22,427 --> 00:19:23,262

just going in

 

508

00:19:23,262 --> 00:19:26,265

and doing the extraction type cleaning.

 

509

00:19:26,431 --> 00:19:27,432

And then you hear somebody else

 

510

00:19:27,432 --> 00:19:29,735

go, Wow, that's a great idea.

 

511

00:19:29,735 --> 00:19:31,170

It was amazing.

 

512

00:19:31,170 --> 00:19:33,505

When we were doing these seminars,

 

513

00:19:33,505 --> 00:19:35,140

what people were finding out

 

514

00:19:35,140 --> 00:19:36,608

they can do with this machine,

 

515

00:19:36,608 --> 00:19:38,343

just from talking to other guys

 

516

00:19:38,343 --> 00:19:42,814

and see what they're doing with the Well,

 

517

00:19:42,881 --> 00:19:43,348

first thing

 

518

00:19:43,348 --> 00:19:44,316

I would do if I had a

 

519

00:19:44,316 --> 00:19:46,351

machine is talk to the distributor

 

520

00:19:46,351 --> 00:19:48,520

and let them know I have the machine

 

521

00:19:48,520 --> 00:19:50,289

because how many calls have you got.

 

522

00:19:50,289 --> 00:19:52,491

Also like I've got a wire brush floor

 

523

00:19:52,491 --> 00:19:53,659

and they're doing sheetrock

 

524

00:19:53,659 --> 00:19:56,662

work in the house and I can't get it out.

 

525

00:19:56,728 --> 00:19:58,430

How can I get this out.

 

526

00:19:58,430 --> 00:19:58,931

You know what I mean?

 

527

00:19:58,931 --> 00:19:59,932

Like you said,

 

528

00:19:59,932 --> 00:20:00,999

you'll find reasons

 

529

00:20:00,999 --> 00:20:03,802

to use it to use the machine

 

530

00:20:03,802 --> 00:20:05,604

and you go back,

 

531

00:20:05,604 --> 00:20:06,872

like you said, to go back, you know,

 

532

00:20:06,872 --> 00:20:08,674

you put the first two coats on.

 

533

00:20:08,674 --> 00:20:09,541

Now they want to put you

 

534

00:20:09,541 --> 00:20:11,410

the third coat on. It's been a month now.

 

535

00:20:11,410 --> 00:20:12,544

There's been other trades on there

 

536

00:20:12,544 --> 00:20:15,514

before you go in there to even to floor

 

537

00:20:15,547 --> 00:20:17,616

come in there and clean it off with this.

 

538

00:20:17,616 --> 00:20:20,018

I saw something one time.

 

539

00:20:20,085 --> 00:20:20,986

I think

 

540

00:20:20,986 --> 00:20:21,620

I talked about this

 

541

00:20:21,620 --> 00:20:24,623

before, but they'll do it quickly.

 

542

00:20:24,756 --> 00:20:28,060

We had to go to finish on floor.

 

543

00:20:28,126 --> 00:20:29,428

We're going to put the third quarter on.

 

544

00:20:29,428 --> 00:20:32,130

We put the base for the trim on baseboard

 

545

00:20:32,130 --> 00:20:35,234

and everything and we're taking a break.

 

546

00:20:35,234 --> 00:20:36,034

We're eating lunch.

 

547

00:20:36,034 --> 00:20:37,436

I'm sitting on the floor.

 

548

00:20:37,436 --> 00:20:39,471

The tile got no tile guy.

 

549

00:20:39,471 --> 00:20:42,474

The plumber said, Look, I'll get out, you

 

550

00:20:42,474 --> 00:20:43,275

guys, we're just going to

 

551

00:20:43,275 --> 00:20:44,576

this toilet out of here for you

 

552

00:20:44,576 --> 00:20:46,745

and we'll get out anyways. All right.

 

553

00:20:46,745 --> 00:20:48,247

So what's that guy

 

554

00:20:48,247 --> 00:20:50,882

that stepped on the wax ring?

 

555

00:20:50,882 --> 00:20:53,185

And he took three steps with that wax

 

556

00:20:53,185 --> 00:20:55,287

ring, leaving a smudge on the floor.

 

557

00:20:55,287 --> 00:20:56,288

We're going to record that floor.

 

558

00:20:56,288 --> 00:20:57,589

I said stop when you stop.

 

559

00:20:57,589 --> 00:20:59,157

Don't move. Don't take another step.

 

560

00:20:59,157 --> 00:21:00,592

Take that damn shoe off.

 

561

00:21:00,592 --> 00:21:02,527

You just ruined our floor.

 

562

00:21:02,527 --> 00:21:03,095

You know what I mean?

 

563

00:21:03,095 --> 00:21:04,296

So you don't know what's happened

 

564

00:21:04,296 --> 00:21:05,464

after being away from the floor

 

565

00:21:05,464 --> 00:21:06,498

for a long time.

 

566

00:21:06,498 --> 00:21:07,366

So bring in there and

 

567

00:21:07,366 --> 00:21:08,333

clean them floor first.

 

568

00:21:08,333 --> 00:21:12,304

With that, before you. Before you.

 

569

00:21:12,371 --> 00:21:13,138

Cote d'Ivoire has

 

570

00:21:13,138 --> 00:21:14,006

been a great two floors,

 

571

00:21:14,006 --> 00:21:15,207

I think is also a good idea.

 

572

00:21:15,207 --> 00:21:18,010

So,

 

573

00:21:18,010 --> 00:21:20,078

we do have some guys there doing that.

 

574

00:21:20,078 --> 00:21:22,014

A guy called me one day and was

 

575

00:21:22,014 --> 00:21:24,216

I was talking to go to school

 

576

00:21:24,216 --> 00:21:26,285

and that was one of the things

 

577

00:21:26,285 --> 00:21:30,489

that he used to do for on his really big,

 

578

00:21:30,555 --> 00:21:31,323

big jobs.

 

579

00:21:31,323 --> 00:21:35,127

He said, you know, jobs that are

 

580

00:21:35,193 --> 00:21:37,062

million dollar home type job, $1

 

581

00:21:37,062 --> 00:21:38,730

million homes and that big anymore.

 

582

00:21:38,730 --> 00:21:38,997

It can't.

 

583

00:21:38,997 --> 00:21:39,831

But we haven't said that.

 

584

00:21:39,831 --> 00:21:41,767

But, you know, the high end,

 

585

00:21:41,767 --> 00:21:43,402

high end high end stuff.

 

586

00:21:43,402 --> 00:21:46,371

And he said, yeah, for certain

 

587

00:21:46,371 --> 00:21:47,639

in between code sets

 

588

00:21:47,639 --> 00:21:48,507

or clean the floor

 

589

00:21:48,507 --> 00:21:49,408

with because he goes, you know,

 

590

00:21:49,408 --> 00:21:51,476

I just want that finish to be

 

591

00:21:51,476 --> 00:21:52,744

absolutely perfect.

 

592

00:21:52,744 --> 00:21:55,714

This is one of the ways that we do it.

 

593

00:21:55,747 --> 00:21:59,084

yeah. We also have a

 

594

00:21:59,151 --> 00:22:01,019

you can do a like a check

 

595

00:22:01,019 --> 00:22:01,353

thing

 

596

00:22:01,353 --> 00:22:02,054

where you go in there

 

597

00:22:02,054 --> 00:22:02,954

and do the whole morning show

 

598

00:22:02,954 --> 00:22:03,722

where you check in,

 

599

00:22:03,722 --> 00:22:05,357

like I said, checking the furniture

 

600

00:22:05,357 --> 00:22:06,425

guards on them,

 

601

00:22:06,425 --> 00:22:06,958

checking

 

602

00:22:06,958 --> 00:22:08,193

the, the rugs

 

603

00:22:08,193 --> 00:22:10,562

for making sure they have the proper

 

604

00:22:10,562 --> 00:22:12,864

underlayment under the rugs,

 

605

00:22:12,864 --> 00:22:13,632

checking maintenance

 

606

00:22:13,632 --> 00:22:14,800

products, checking the walk off

 

607

00:22:14,800 --> 00:22:16,168

mats, those type of things

 

608

00:22:16,168 --> 00:22:17,602

for premature wear,

 

609

00:22:17,602 --> 00:22:18,570

you know, just to get

 

610

00:22:18,570 --> 00:22:19,338

because

 

611

00:22:19,338 --> 00:22:22,107

also that might lead to a recount,

 

612

00:22:22,107 --> 00:22:22,674

you know what I mean?

 

613

00:22:22,674 --> 00:22:23,175

Yeah, you know what?

 

614

00:22:23,175 --> 00:22:24,476

The looks look good,

 

615

00:22:24,476 --> 00:22:25,310

but your kitchen,

 

616

00:22:25,310 --> 00:22:26,244

you guys got a lot of use.

 

617

00:22:26,244 --> 00:22:27,713

You have this kitchen here

 

618

00:22:27,713 --> 00:22:29,748

before it gets to be a sanitary finish.

 

619

00:22:29,748 --> 00:22:30,816

Why don't we schedule

 

620

00:22:30,816 --> 00:22:33,785

down the road to Rico

 

621

00:22:33,852 --> 00:22:35,754

so,

 

622

00:22:35,754 --> 00:22:37,356

for that to the bone,

 

623

00:22:37,356 --> 00:22:38,557

a deep clean solution.

 

624

00:22:38,557 --> 00:22:40,826

So a little bit different than

 

625

00:22:40,826 --> 00:22:44,563

our regular, you know,

 

626

00:22:44,629 --> 00:22:45,764

weekly maintenance

 

627

00:22:45,764 --> 00:22:46,965

type cleaner, the Boehner

 

628

00:22:46,965 --> 00:22:48,867

wood floor cleaner.

 

629

00:22:48,867 --> 00:22:49,735

It's called the bone,

 

630

00:22:49,735 --> 00:22:51,770

a deep, clean solution.

 

631

00:22:51,770 --> 00:22:52,871

And that's like I said,

 

632

00:22:52,871 --> 00:22:55,207

that's going to be for your once a year

 

633

00:22:55,207 --> 00:22:56,074

deep, clean,

 

634

00:22:56,074 --> 00:22:59,044

going back, taking care of something or,

 

635

00:22:59,244 --> 00:23:00,112

like you were saying,

 

636

00:23:00,112 --> 00:23:01,179

restaurants,

 

637

00:23:01,179 --> 00:23:02,581

commercial applications,

 

638

00:23:02,581 --> 00:23:04,616

things like that.

 

639

00:23:04,616 --> 00:23:06,918

So there is also

 

640

00:23:06,918 --> 00:23:10,989

a specific cleaner for it.

 

641

00:23:11,056 --> 00:23:11,957

Have you ever done much

 

642

00:23:11,957 --> 00:23:13,225

playing with that machine?

 

643

00:23:13,225 --> 00:23:14,526

The

 

644

00:23:14,526 --> 00:23:17,462

Playing up, Playing on it.

 

645

00:23:17,462 --> 00:23:45,056

Yeah.

 

646

00:23:45,123 --> 00:24:02,507

Yep.

 

647

00:24:02,607 --> 00:24:04,176

Yeah.

 

648

00:24:04,176 --> 00:24:05,043

know, of course, I'm

 

649

00:24:05,043 --> 00:24:06,611

not saying they go crazy

 

650

00:24:06,611 --> 00:24:09,080

beating on the thing, but

 

651

00:24:09,080 --> 00:24:12,818

it's made for for guys moving

 

652

00:24:12,884 --> 00:24:14,319

Yeah.

 

653

00:24:14,319 --> 00:24:16,321

And here's the thing, too.

 

654

00:24:16,321 --> 00:24:18,023

And I always remember my.

 

655

00:24:18,023 --> 00:24:19,991

My father in law.

 

656

00:24:19,991 --> 00:24:21,059

My father in law

 

657

00:24:21,059 --> 00:24:21,993

was fairly,

 

658

00:24:21,993 --> 00:24:23,295

fairly well, I was a rich,

 

659

00:24:23,295 --> 00:24:24,696

but he was fairly well-off in life.

 

660

00:24:24,696 --> 00:24:27,866

You know, he was comfortable.

 

661

00:24:27,933 --> 00:24:28,500

And he

 

662

00:24:28,500 --> 00:24:29,367

he got that way

 

663

00:24:29,367 --> 00:24:32,103

because he never spent any money. Right?

 

664

00:24:32,103 --> 00:24:34,773

So when I married his daughter,

 

665

00:24:34,773 --> 00:24:37,309

he'd see me buying, buying tools,

 

666

00:24:37,309 --> 00:24:39,144

buying this and spending 3000 on this

 

667

00:24:39,144 --> 00:24:42,280

and spend 5000 on a new machine,

 

668

00:24:42,280 --> 00:24:45,016

blah, blah, blah, blah, blah.

 

669

00:24:45,016 --> 00:24:46,551

But

 

670

00:24:46,551 --> 00:24:47,886

my machines made me money,

 

671

00:24:47,886 --> 00:24:50,722

you know what I mean? That.

 

672

00:24:50,722 --> 00:24:52,057

So I never knew.

 

673

00:24:52,057 --> 00:24:52,958

Like, there's

 

674

00:24:52,958 --> 00:24:54,826

certain machines that I buy that I buy.

 

675

00:24:54,826 --> 00:24:56,027

I know I'm going to make money on them.

 

676

00:24:56,027 --> 00:24:56,428

I know I'm going

 

677

00:24:56,428 --> 00:24:57,963

to get the return on them.

 

678

00:24:57,963 --> 00:25:00,966

And this is one of those machines that

 

679

00:25:01,132 --> 00:25:02,267

it's going to add to your

 

680

00:25:02,267 --> 00:25:03,635

the things that you can offer

 

681

00:25:03,635 --> 00:25:04,870

to the clients.

 

682

00:25:04,870 --> 00:25:06,638

And man,

 

683

00:25:06,638 --> 00:25:07,405

and it's really

 

684

00:25:07,405 --> 00:25:08,440

I don't say it's easy money

 

685

00:25:08,440 --> 00:25:10,208

because it's just you know cheap.

 

686

00:25:10,208 --> 00:25:11,376

But damn,

 

687

00:25:11,376 --> 00:25:12,377

it's a hell of a lot easier

 

688

00:25:12,377 --> 00:25:13,578

than than seeing the flaws

 

689

00:25:13,578 --> 00:25:14,946

or installing flaws.

 

690

00:25:14,946 --> 00:25:15,580

It's a hell of

 

691

00:25:15,580 --> 00:25:17,949

a hell of a lot easier than coding flaws.

 

692

00:25:17,949 --> 00:25:20,352

And so and you know,

 

693

00:25:20,352 --> 00:25:21,219

you're offering your service,

 

694

00:25:21,219 --> 00:25:23,188

your clients and your customers and,

 

695

00:25:23,188 --> 00:25:24,689

and I just think, man,

 

696

00:25:24,689 --> 00:25:26,825

I'm glad we're talking about it because

 

697

00:25:26,825 --> 00:25:31,162

I don't think it gets its due

 

698

00:25:31,263 --> 00:25:32,097

with all the other stuff

 

699

00:25:32,097 --> 00:25:32,931

that we have going on.

 

700

00:25:32,931 --> 00:25:35,300

Sometimes it Yeah.

 

701

00:25:35,300 --> 00:25:38,670

And I think that's the other thing that

 

702

00:25:38,737 --> 00:25:40,939

that you know wood floor pro doesn't

 

703

00:25:40,939 --> 00:25:43,942

look at sometimes it's like we want to

 

704

00:25:44,075 --> 00:25:45,110

we want to sand floors,

 

705

00:25:45,110 --> 00:25:46,344

we want to install floors

 

706

00:25:46,344 --> 00:25:47,078

once in a while.

 

707

00:25:47,078 --> 00:25:47,946

We might want to

 

708

00:25:47,946 --> 00:25:51,650

get into doing a screen and go out,

 

709

00:25:51,750 --> 00:25:54,185

but we never thought of Yeah, yeah.

 

710

00:25:54,185 --> 00:25:55,654

That's kind of a maintenance type

 

711

00:25:55,654 --> 00:25:58,657

deal where, you know, but boy,

 

712

00:25:58,790 --> 00:26:06,932

that's such

 

713

00:26:06,998 --> 00:26:31,089

Okay.

 

714

00:26:31,156 --> 00:26:35,093

Yeah yeah, yeah.

 

715

00:26:35,193 --> 00:26:35,660

Okay.

 

716

00:26:35,660 --> 00:26:38,496

So and I probably shouldn't say this, but

 

717

00:26:38,496 --> 00:26:41,199

I don't mean any offense by it,

 

718

00:26:41,199 --> 00:26:44,169

but when I told you about the big company

 

719

00:26:44,169 --> 00:26:46,004

that we tried to clean, so then,

 

720

00:26:46,004 --> 00:26:47,973

then we decided, all right, well let's,

 

721

00:26:47,973 --> 00:26:52,310

let's go after the, the

 

722

00:26:52,410 --> 00:26:54,446

independent carpet cleaning companies

 

723

00:26:54,446 --> 00:26:55,113

that would you know,

 

724

00:26:55,113 --> 00:26:55,814

they have their vans,

 

725

00:26:55,814 --> 00:26:57,549

they clean carpets and they clean,

 

726

00:26:57,549 --> 00:27:00,085

you know, drapes and that kind of stuff.

 

727

00:27:00,085 --> 00:27:02,053

And I thought,

 

728

00:27:02,053 --> 00:27:03,788

no, you know,

 

729

00:27:03,788 --> 00:27:04,923

honestly, if I'm being honest,

 

730

00:27:04,923 --> 00:27:06,524

I kind of look down my nose like,

 

731

00:27:06,524 --> 00:27:06,925

you know,

 

732

00:27:06,925 --> 00:27:07,792

we're craftsmen,

 

733

00:27:07,792 --> 00:27:09,160

we're floor guys, you know what I mean?

 

734

00:27:09,160 --> 00:27:11,196

These guys, it's not really.

 

735

00:27:11,196 --> 00:27:13,331

Yeah, that

 

736

00:27:13,331 --> 00:27:14,866

that's it.

 

737

00:27:14,866 --> 00:27:16,267

It's kind of a little bit beneath us

 

738

00:27:16,267 --> 00:27:18,236

and that type of thing.

 

739

00:27:18,236 --> 00:27:20,639

But here's what I learned,

 

740

00:27:20,639 --> 00:27:22,507

because we had a distributor out

 

741

00:27:22,507 --> 00:27:23,475

in Northern California

 

742

00:27:23,475 --> 00:27:24,743

that had them

 

743

00:27:24,743 --> 00:27:25,777

for doing classes

 

744

00:27:25,777 --> 00:27:26,645

and they would all show up

 

745

00:27:26,645 --> 00:27:29,080

because they wanted a certificate

 

746

00:27:29,080 --> 00:27:31,316

I, r, C or something like that came.

 

747

00:27:31,316 --> 00:27:32,283

It was a years ago.

 

748

00:27:32,283 --> 00:27:33,184

But anyhow,

 

749

00:27:33,184 --> 00:27:34,953

so they would show up to the class.

 

750

00:27:34,953 --> 00:27:37,122

What I realized about these guys is

 

751

00:27:37,122 --> 00:27:39,424

these guys were good businessmen.

 

752

00:27:39,424 --> 00:27:40,659

I was blown away by it.

 

753

00:27:40,659 --> 00:27:42,093

I was really kind of shocked.

 

754

00:27:42,093 --> 00:27:43,294

I mean, they were going do that.

 

755

00:27:43,294 --> 00:27:44,596

They were looking at the numbers, man.

 

756

00:27:44,596 --> 00:27:45,797

They were looking at the machines

 

757

00:27:45,797 --> 00:27:47,499

or figuring everything out there.

 

758

00:27:47,499 --> 00:27:48,833

Their heads were spinning

 

759

00:27:48,833 --> 00:27:50,835

and they go, Yeah, and they got it.

 

760

00:27:50,835 --> 00:27:53,471

And I thought, Son of a gun, man.

 

761

00:27:53,471 --> 00:27:54,739

I came away with a whole new respect

 

762

00:27:54,739 --> 00:27:57,042

for those guys, Different mindset.

 

763

00:27:57,042 --> 00:27:57,876

their mindset.

 

764

00:27:57,876 --> 00:27:59,678

They they got it right away

 

765

00:27:59,678 --> 00:28:01,346

because they're used to cleaning

 

766

00:28:01,346 --> 00:28:02,347

and we're craftsmen,

 

767

00:28:02,347 --> 00:28:03,615

we build floors,

 

768

00:28:03,615 --> 00:28:05,850

we sand floors, we do these things.

 

769

00:28:05,850 --> 00:28:08,687

And for us, this kind of looks like us

 

770

00:28:08,687 --> 00:28:09,320

cleaning the floor.

 

771

00:28:09,320 --> 00:28:10,255

It's not really crap,

 

772

00:28:10,255 --> 00:28:12,791

but damn it, pretty easy money,

 

773

00:28:12,791 --> 00:28:15,927

you know what I mean? So. It

 

774

00:28:15,994 --> 00:28:17,362

I think that's what

 

775

00:28:17,362 --> 00:28:18,063

I think

 

776

00:28:18,063 --> 00:28:18,496

that's been

 

777

00:28:18,496 --> 00:28:19,898

the biggest thing about against

 

778

00:28:19,898 --> 00:28:23,401

it is this, this Yeah,

 

779

00:28:23,468 --> 00:28:24,536

yeah, yeah.

 

780

00:28:24,536 --> 00:28:26,171

No, you said it right.

 

781

00:28:26,171 --> 00:28:27,105

That it for you?

 

782

00:28:27,105 --> 00:28:29,374

A stigma. Stigma?

 

783

00:28:29,374 --> 00:28:31,076

Yeah.

 

784

00:28:31,076 --> 00:28:34,512

Yes.

 

785

00:28:34,579 --> 00:28:50,895

All right, Rob.

 

786

00:28:50,962 --> 00:28:52,497

Yeah.

 

787

00:28:52,497 --> 00:29:29,134

Yeah.

 

788

00:29:29,200 --> 00:29:30,935

Yeah.

 

789

00:29:30,935 --> 00:29:31,402

Well,

 

790

00:29:31,402 --> 00:29:33,471

when you say the simplicity of it, too.

 

791

00:29:33,471 --> 00:29:33,805

Also,

 

792

00:29:33,805 --> 00:29:35,406

you don't have to spend your send

 

793

00:29:35,406 --> 00:29:36,407

your journeyman

 

794

00:29:36,407 --> 00:29:38,076

stud out to a job to do this.

 

795

00:29:38,076 --> 00:29:39,611

I mean,

 

796

00:29:39,611 --> 00:29:41,045

really, you send out your apprenticeship

 

797

00:29:41,045 --> 00:29:43,681

up to the job to to to run the machine

 

798

00:29:43,681 --> 00:29:45,517

that not your high dollar guy.

 

799

00:29:45,517 --> 00:29:49,320

So, yeah, good stuff.

 

800

00:29:49,420 --> 00:29:52,690

kind of our business,

 

801

00:29:52,757 --> 00:29:54,425

we had a couple come to

 

802

00:29:54,425 --> 00:29:57,695

a school years ago and I'll never forget

 

803

00:29:57,695 --> 00:29:58,730

she said to me,

 

804

00:29:58,730 --> 00:30:01,166

we need to talk about power scrubber.

 

805

00:30:01,166 --> 00:30:02,734

And this was the beginning.

 

806

00:30:02,734 --> 00:30:05,336

This is that launch of day one.

 

807

00:30:05,336 --> 00:30:52,917

And I said, End of day

 

808

00:30:52,984 --> 00:30:58,756

Yeah.

 

809

00:30:58,857 --> 00:31:07,398

Yeah,

 

810

00:31:07,498 --> 00:31:09,601

yeah, yeah, yeah.

 

811

00:31:09,601 --> 00:31:10,835

Exactly right.

 

812

00:31:10,835 --> 00:31:13,238

people in the carpet business,

 

813

00:31:13,238 --> 00:31:14,672

they don't really know.

 

814

00:31:14,672 --> 00:31:16,040

And you know,

 

815

00:31:16,040 --> 00:31:16,741

they're not going to know

 

816

00:31:16,741 --> 00:31:18,843

how to do the repair.

 

817

00:31:18,843 --> 00:31:20,078

Well, we had a guy

 

818

00:31:20,078 --> 00:31:21,246

one time that actually

 

819

00:31:21,246 --> 00:31:22,747

had his vehicle wrapped,

 

820

00:31:22,747 --> 00:31:24,449

and it was just advertising

 

821

00:31:24,449 --> 00:31:26,017

nothing but floor cleaning.

 

822

00:31:26,017 --> 00:31:27,785

And it was so successful

 

823

00:31:27,785 --> 00:31:29,621

that we said, Hey, you know, be

 

824

00:31:29,621 --> 00:31:32,090

we highlight you in our next newsletter.

 

825

00:31:32,090 --> 00:31:33,758

And he goes, No, I don't want you.

 

826

00:31:33,758 --> 00:31:35,059

We know what I'm doing.

 

827

00:31:35,059 --> 00:31:36,628

He goes, I'm yours.

 

828

00:31:36,628 --> 00:31:37,729

Yeah, don't put me yeah,

 

829

00:31:37,729 --> 00:31:38,429

don't put me out.

 

830

00:31:38,429 --> 00:31:38,763

There He goes,

 

831

00:31:38,763 --> 00:31:39,631

I want to keep

 

832

00:31:39,631 --> 00:31:40,598

the fly under the radar

 

833

00:31:40,598 --> 00:31:42,066

because I'm I'm killing it

 

834

00:31:42,066 --> 00:31:43,268

and I don't want anybody else to do it.

 

835

00:31:43,268 --> 00:31:45,069

So.

 

836

00:31:45,069 --> 00:31:45,737

All right, Rob.

 

837

00:31:45,737 --> 00:31:47,171

I just think that we were

 

838

00:31:47,171 --> 00:31:48,306

going to talk about it.

 

839

00:31:48,306 --> 00:31:50,341

We don't often spend time

 

840

00:31:50,341 --> 00:31:52,410

specifically on one product

 

841

00:31:52,410 --> 00:31:54,946

on the on the podcast.

 

842

00:31:55,046 --> 00:31:55,613

I guess we do

 

843

00:31:55,613 --> 00:31:57,682

once in a while, but not not often.

 

844

00:31:57,682 --> 00:31:59,284

But I think it's a good idea

 

845

00:31:59,284 --> 00:32:00,218

to talk about it

 

846

00:32:00,218 --> 00:32:02,153

because it is an opportunity.

 

847

00:32:02,153 --> 00:32:04,989

And we've we've done we've done our own,

 

848

00:32:04,989 --> 00:32:08,493

we've done our own

 

849

00:32:08,559 --> 00:32:09,127

surveys

 

850

00:32:09,127 --> 00:32:10,828

to see what people would pay for that

 

851

00:32:10,828 --> 00:32:11,496

and how many people

 

852

00:32:11,496 --> 00:32:12,931

would actually have it done.

 

853

00:32:12,931 --> 00:32:14,999

And it's actually pretty impressive.

 

854

00:32:14,999 --> 00:32:17,669

So yep, it's out there

 

855

00:32:17,669 --> 00:32:18,903

if you don't have one.

 

856

00:32:18,903 --> 00:32:20,571

And actually you could you could

 

857

00:32:20,571 --> 00:32:21,940

if you own a retail store, man,

 

858

00:32:21,940 --> 00:32:23,942

I think it's a must.

 

859

00:32:23,942 --> 00:32:24,876

When I was selling these,

 

860

00:32:24,876 --> 00:32:26,077

I used to go to retail stores and.

 

861

00:32:26,077 --> 00:32:28,713

I would just run a machine on a

 

862

00:32:28,713 --> 00:32:31,115

on a diagonal across the floor

 

863

00:32:31,115 --> 00:32:33,217

up once and then back,

 

864

00:32:33,217 --> 00:32:34,252

and they'd look at it, go,

 

865

00:32:34,252 --> 00:32:34,686

my God,

 

866

00:32:34,686 --> 00:32:36,087

you think this floor was clean,

 

867

00:32:36,087 --> 00:32:36,754

but you don't realize

 

868

00:32:36,754 --> 00:32:37,956

how dirty it's gotten.

 

869

00:32:37,956 --> 00:32:38,957

A lot of these people walking

 

870

00:32:38,957 --> 00:32:41,826

off after all these years. So

 

871

00:32:41,893 --> 00:32:43,227

great for them as well.

 

872

00:32:43,227 --> 00:32:44,529

If you don't if you want a demo

 

873

00:32:44,529 --> 00:32:46,764

for the Machine College or to a manager,

 

874

00:32:46,764 --> 00:32:48,399

you told me, Rob

 

875

00:32:48,399 --> 00:32:48,900

and I

 

876

00:32:48,900 --> 00:32:49,701

will make sure

 

877

00:32:49,701 --> 00:32:50,935

you get hooked up with somebody

 

878

00:32:50,935 --> 00:32:51,703

to check it out.

 

879

00:32:51,703 --> 00:32:54,038

So there

 

880

00:32:54,038 --> 00:32:56,674

that it's deep cleaning and,

 

881

00:32:56,674 --> 00:32:59,143

you know, all this being part of the

 

882

00:32:59,143 --> 00:33:01,946

guaranteed recode system.

 

883

00:33:01,946 --> 00:33:04,015

It's all the cleaner, of course,

 

884

00:33:04,015 --> 00:33:08,886

being certified.

 

885

00:33:08,953 --> 00:33:10,955

there you go.

 

886

00:33:10,955 --> 00:33:11,456

Well, you know,

 

887

00:33:11,456 --> 00:33:12,991

you got kids crawling around the floors

 

888

00:33:12,991 --> 00:33:14,225

and the dogs and stuff like that.

 

889

00:33:14,225 --> 00:33:14,926

You don't want to put

 

890

00:33:14,926 --> 00:33:16,327

nasty chemicals on the floor.

 

891

00:33:16,327 --> 00:33:17,862

So we know it's compatible

 

892

00:33:17,862 --> 00:33:20,098

with all the finishes. So good stuff.

 

893

00:33:20,098 --> 00:33:21,332

Did you stay up the other night?

 

894

00:33:21,332 --> 00:33:24,068

Watch the fleet.

 

895

00:33:24,068 --> 00:33:25,269

man. Did I?

 

896

00:33:25,269 --> 00:33:26,938

Yes, I did.

 

897

00:33:26,938 --> 00:33:28,639

I'll tell you what.

 

898

00:33:28,639 --> 00:33:32,210

The fight before that was absolutely

 

899

00:33:32,276 --> 00:33:34,545

one of the best fights I've ever seen.

 

900

00:33:34,545 --> 00:33:36,814

Those two ladies.

 

901

00:33:36,881 --> 00:33:41,252

I mean,

 

902

00:33:41,352 --> 00:33:53,598

brutal, brutal.

 

903

00:33:53,664 --> 00:33:57,035

Yeah,

 

904

00:33:57,101 --> 00:34:01,105

well, you know,

 

905

00:34:01,205 --> 00:34:02,140

you know, I'm Irish.

 

906

00:34:02,140 --> 00:34:03,808

Half Irish.

 

907

00:34:03,808 --> 00:34:06,344

Yeah, yeah,

 

908

00:34:06,344 --> 00:34:14,752

yeah,

 

909

00:34:14,819 --> 00:34:17,221

yeah.

 

910

00:34:17,221 --> 00:34:19,290

I love.

 

911

00:34:19,290 --> 00:34:20,825

I love that kid. Then.

 

912

00:34:20,825 --> 00:34:22,660

Okay, so I'm giving my honest

 

913

00:34:22,660 --> 00:34:24,729

opinion on it.

 

914

00:34:24,729 --> 00:34:27,031

Was the other boxer robbed?

 

915

00:34:27,031 --> 00:34:28,900

Yes, I think she was. I think she was.

 

916

00:34:28,900 --> 00:34:29,634

She should have won.

 

917

00:34:29,634 --> 00:34:32,804

However, I don't think the Irish boxer

 

918

00:34:32,804 --> 00:34:34,572

was there fighting dirty

 

919

00:34:34,572 --> 00:34:36,107

and all that stuff.

 

920

00:34:36,107 --> 00:34:36,841

I think she is.

 

921

00:34:36,841 --> 00:34:39,277

She's just an unorthodox fighter

 

922

00:34:39,277 --> 00:34:41,979

and she just it was a close contact.

 

923

00:34:41,979 --> 00:34:43,614

She's in with the had all the time.

 

924

00:34:43,614 --> 00:34:45,049

I don't think she intensely

 

925

00:34:45,049 --> 00:34:47,952

tried to do anything dirty but agree.

 

926

00:34:47,952 --> 00:34:52,623

I do not think she was Yeah, yeah,

 

927

00:34:52,690 --> 00:34:52,990

yeah.

 

928

00:34:52,990 --> 00:34:54,792

But man, kudos to both those

 

929

00:34:54,792 --> 00:34:57,595

because you know something they the event

 

930

00:34:57,595 --> 00:35:00,598

because if they just had Tyson and Jake

 

931

00:35:00,598 --> 00:35:03,000

Paul fighting

 

932

00:35:03,101 --> 00:35:03,367

it would

 

933

00:35:03,367 --> 00:35:05,069

have been the biggest bust of all time

 

934

00:35:05,069 --> 00:35:07,105

because that fight was laughable.

 

935

00:35:07,105 --> 00:35:09,140

That was That was disgusting.

 

936

00:35:09,140 --> 00:35:10,241

what that fight does

 

937

00:35:10,241 --> 00:35:12,009

for old guys like us.

 

938

00:35:12,009 --> 00:35:15,913

See that every, every guy 50 and older

 

939

00:35:15,980 --> 00:35:18,249

was rooting for Tyson, I promise you,

 

940

00:35:18,249 --> 00:35:19,083

because we're like, Yeah,

 

941

00:35:19,083 --> 00:35:20,651

we still got something in the take it.

 

942

00:35:20,651 --> 00:35:21,486

We have to have it.

 

943

00:35:21,486 --> 00:35:23,254

You know what I mean? Like we can still.

 

944

00:35:23,254 --> 00:35:24,088

So he was our man.

 

945

00:35:24,088 --> 00:35:26,257

He was representing all of

 

946

00:35:26,257 --> 00:35:28,893

then he was terrible.

 

947

00:35:28,893 --> 00:35:29,861

He got his butt kicked

 

948

00:35:29,861 --> 00:35:31,062

and the other guy didn't he.

 

949

00:35:31,062 --> 00:35:32,230

Kind of he pulled his punches.

 

950

00:35:32,230 --> 00:35:33,264

He didn't. You didn't want to hurt.

 

951

00:35:33,264 --> 00:35:34,465

You could tell,

 

952

00:35:34,465 --> 00:35:35,833

but that was

 

953

00:35:35,833 --> 00:35:36,701

thought Tyson

 

954

00:35:36,701 --> 00:35:39,103

pulled a lot of punches too.

 

955

00:35:39,103 --> 00:35:57,088

no.

 

956

00:35:57,188 --> 00:36:05,263

Well,

 

957

00:36:05,329 --> 00:36:07,131

yeah,

 

958

00:36:07,131 --> 00:36:08,399

Yeah, well, he was out of

 

959

00:36:08,399 --> 00:36:11,536

so out of shape.

 

960

00:36:11,602 --> 00:36:14,205

No.

 

961

00:36:14,205 --> 00:36:15,706

True. True.

 

962

00:36:15,706 --> 00:36:17,408

Well, also,

 

963

00:36:17,408 --> 00:36:19,010

nobody needs to see a 58 year

 

964

00:36:19,010 --> 00:36:20,845

old man's but like that on TV.

 

965

00:36:20,845 --> 00:36:22,413

That was cool.

 

966

00:36:22,413 --> 00:36:26,751

I mean, I'm sure Netflix was like,

 

967

00:36:26,817 --> 00:36:29,487

that was supposed to happen.

 

968

00:36:29,487 --> 00:36:31,689

I was kind of very odd,

 

969

00:36:31,689 --> 00:36:33,291

but, you know, listen, listen.

 

970

00:36:33,291 --> 00:36:34,392

know, I felt bad.

 

971

00:36:34,392 --> 00:36:35,092

Another reason

 

972

00:36:35,092 --> 00:36:37,261

I felt bad for the two girls,

 

973

00:36:37,261 --> 00:36:40,264

the fight before that,

 

974

00:36:40,431 --> 00:36:42,667

when those girls were done fighting,

 

975

00:36:42,667 --> 00:36:43,868

have you ever seen

 

976

00:36:43,868 --> 00:36:48,339

anybody look more beat up blood, Yeah.

 

977

00:36:48,406 --> 00:37:02,019

Yeah,

 

978

00:37:02,086 --> 00:37:08,092

yeah,

 

979

00:37:08,192 --> 00:37:08,559

yeah.

 

980

00:37:08,559 --> 00:37:11,462

yeah, yeah, yeah, yeah,

 

981

00:37:11,462 --> 00:37:15,132

yeah, yeah,

 

982

00:37:15,199 --> 00:37:18,202

yes.

 

983

00:37:18,436 --> 00:37:23,507

Well,

 

984

00:37:23,574 --> 00:37:25,309

yeah,

 

985

00:37:25,309 --> 00:37:27,812

yeah, Well,

 

986

00:37:27,812 --> 00:37:30,047

there actually,

 

987

00:37:30,047 --> 00:37:31,048

there's the boxes

 

988

00:37:31,048 --> 00:37:32,950

are actually very attractive women,

 

989

00:37:32,950 --> 00:37:33,351

I mean, but,

 

990

00:37:33,351 --> 00:37:36,187

but they have to help me out of them

 

991

00:37:36,187 --> 00:37:37,922

and I don't know what they got paid.

 

992

00:37:37,922 --> 00:37:39,090

I hope they got paid

 

993

00:37:39,090 --> 00:37:41,092

well because they were warriors, man.

 

994

00:37:41,092 --> 00:37:42,293

They were.

 

995

00:37:42,293 --> 00:37:43,227

That's one of the best fights

 

996

00:37:43,227 --> 00:37:44,528

I've ever seen.

 

997

00:37:44,528 --> 00:37:46,530

So amazing.

 

998

00:37:46,530 --> 00:37:48,633

that was an unbelievable Yeah.

 

999

00:37:48,633 --> 00:37:49,567

And the second fight,

 

1000

00:37:49,567 --> 00:37:52,136

the first fight wasn't very good either.

 

1001

00:37:52,136 --> 00:37:53,904

The second fight was pretty,

 

1002

00:37:53,904 --> 00:37:54,939

pretty decent.

 

1003

00:37:54,939 --> 00:37:59,043

But those women saved the whole event.

 

1004

00:37:59,110 --> 00:37:59,910

Yeah.

 

1005

00:37:59,910 --> 00:38:02,146

I remember

 

1006

00:38:02,146 --> 00:38:04,415

what has happened to boxing.

 

1007

00:38:04,415 --> 00:38:18,062

Yeah.

 

1008

00:38:18,162 --> 00:38:23,834

Well, the best

 

1009

00:38:23,901 --> 00:38:26,170

Roberto

 

1010

00:38:26,170 --> 00:38:28,439

Duran yet, Sugar Ray.

 

1011

00:38:28,439 --> 00:38:29,507

That later on.

 

1012

00:38:29,507 --> 00:38:31,976

Boom, Boom Mancini.

 

1013

00:38:31,976 --> 00:38:35,446

Yeah,

 

1014

00:38:35,513 --> 00:38:37,348

yeah, yeah, yeah.

 

1015

00:38:37,348 --> 00:38:44,388

No, the.

 

1016

00:38:44,455 --> 00:38:47,458

Yeah,

 

1017

00:38:47,591 --> 00:38:52,730

yeah, yeah, yeah,

 

1018

00:38:52,797 --> 00:38:54,365

yeah, yeah, yeah.

 

1019

00:38:54,365 --> 00:38:55,266

No, it's, it's,

 

1020

00:38:55,266 --> 00:38:57,268

it's gone downhill so badly

 

1021

00:38:57,268 --> 00:38:58,602

it's terrible.

 

1022

00:38:58,602 --> 00:39:00,304

And I thought

 

1023

00:39:00,304 --> 00:39:02,106

I thought that was going to be the fire.

 

1024

00:39:02,106 --> 00:39:05,643

Maybe this will bring boxing Yeah,

 

1025

00:39:05,710 --> 00:39:06,010

yeah.

 

1026

00:39:06,010 --> 00:39:07,812

No, I didn't, didn't show very well.

 

1027

00:39:07,812 --> 00:39:10,214

Yeah, it. What's the other stuff.

 

1028

00:39:10,214 --> 00:39:12,550

Emma

 

1029

00:39:12,550 --> 00:39:14,685

is totally taking over now.

 

1030

00:39:14,685 --> 00:39:15,553

Yeah.

 

1031

00:39:15,553 --> 00:39:19,490

UFC Is there UFC, I don't know.

 

1032

00:39:19,590 --> 00:39:22,860

I don't know what it is.

 

1033

00:39:22,960 --> 00:39:24,161

No, obviously not.

 

1034

00:39:24,161 --> 00:39:24,695

I don't know what

 

1035

00:39:24,695 --> 00:39:26,130

the difference with you are, but

 

1036

00:39:26,130 --> 00:39:28,399

the cage match is on or whatever

 

1037

00:39:28,399 --> 00:39:29,600

and I'm just flipping channels.

 

1038

00:39:29,600 --> 00:39:30,668

I might stop and watch it.

 

1039

00:39:30,668 --> 00:39:31,836

But on the other hand,

 

1040

00:39:31,836 --> 00:39:33,070

I know some of those guys are brutal.

 

1041

00:39:33,070 --> 00:39:34,538

What I worry about

 

1042

00:39:34,538 --> 00:39:35,740

is how many these guys are out

 

1043

00:39:35,740 --> 00:39:37,608

at the bar at night when I.

 

1044

00:39:37,608 --> 00:39:38,943

Well, you know what I mean.

 

1045

00:39:38,943 --> 00:39:40,778

You run into one of those guys

 

1046

00:39:40,778 --> 00:39:41,345

used to be able

 

1047

00:39:41,345 --> 00:39:42,580

to just slap you around a little bit.

 

1048

00:39:42,580 --> 00:39:43,981

You're done

 

1049

00:39:43,981 --> 00:39:45,583

now, but you got to you got to tap out.

 

1050

00:39:45,583 --> 00:39:47,785

Anybody wants to knock you out.

 

1051

00:39:47,785 --> 00:39:51,322

I don't need that in my life.

 

1052

00:39:51,422 --> 00:39:52,390

still going to bars

 

1053

00:39:52,390 --> 00:39:55,626

get getting fights No, no, God, no.

 

1054

00:39:55,626 --> 00:40:00,030

I don't want that.

 

1055

00:40:00,131 --> 00:40:01,031

Someone's going to want

 

1056

00:40:01,031 --> 00:40:01,966

somebody might do that.

 

1057

00:40:01,966 --> 00:40:04,535

It looks like they have a my shirt.

 

1058

00:40:04,535 --> 00:40:05,936

Yeah.

 

1059

00:40:05,936 --> 00:40:07,505

Yeah.

 

1060

00:40:07,505 --> 00:40:08,339

All right, Rob.

 

1061

00:40:08,339 --> 00:40:08,906

Well, listen, it's

 

1062

00:40:08,906 --> 00:40:10,775

been a pleasure as always.

 

1063

00:40:10,775 --> 00:40:16,280

We're getting back

 

1064

00:40:16,380 --> 00:40:19,350

Just a heads up, everybody we got.

 

1065

00:40:19,350 --> 00:40:21,018

Actually, I think there's three

 

1066

00:40:21,018 --> 00:40:22,319

Christmas schools this year.

 

1067

00:40:22,319 --> 00:40:23,554

Go online

 

1068

00:40:23,554 --> 00:40:24,488

and you can see

 

1069

00:40:24,488 --> 00:40:25,389

where the Christmas schools

 

1070

00:40:25,389 --> 00:40:26,757

are going to be.

 

1071

00:40:26,757 --> 00:40:30,795

The 10th and 10th through the 12th.

 

1072

00:40:31,028 --> 00:40:32,897

We're doing one in New Jersey

 

1073

00:40:32,897 --> 00:40:34,632

and one in Denver.

 

1074

00:40:34,632 --> 00:40:38,402

And then the following, the

 

1075

00:40:38,469 --> 00:40:39,637

the one in Jersey.

 

1076

00:40:39,637 --> 00:40:41,472

We're going to have Dittmar there

 

1077

00:40:41,472 --> 00:40:42,640

and he's going to be doing

 

1078

00:40:42,640 --> 00:40:45,576

all sorts of install stuff and.

 

1079

00:40:45,576 --> 00:40:52,283

Then

 

1080

00:40:52,349 --> 00:40:58,756

in Nashville, right?

 

1081

00:40:58,823 --> 00:41:00,191

Well, I'm coming.

 

1082

00:41:00,191 --> 00:41:03,661

I'm going to be there on the 19th.

 

1083

00:41:03,761 --> 00:41:06,363

Yes, sir.

 

1084

00:41:06,363 --> 00:41:33,491

And I get

 

1085

00:41:33,557 --> 00:42:00,951

the

 

1086

00:42:01,018 --> 00:42:02,119

and the one in Denver.

 

1087

00:42:02,119 --> 00:42:03,387

We're not going to be making

 

1088

00:42:03,387 --> 00:42:07,224

sandwiches for them hippies, are we?

 

1089

00:42:07,324 --> 00:42:10,528

That able bodied?

 

1090

00:42:10,628 --> 00:42:11,262

Okay.

 

1091

00:42:11,262 --> 00:42:11,595

All right.

 

1092

00:42:11,595 --> 00:42:14,131

Wanted to go for a good cause.

 

1093

00:42:14,131 --> 00:42:18,269

Yeah, as it could actually work.

 

1094

00:42:18,369 --> 00:42:19,637

Yeah. Yeah.

 

1095

00:42:19,637 --> 00:42:22,406

Okay.

 

1096

00:42:22,406 --> 00:42:23,574

All right.

 

1097

00:42:23,574 --> 00:42:24,975

Just another.

 

1098

00:42:24,975 --> 00:42:26,143

Here comes wayne.

 

1099

00:42:26,143 --> 00:42:29,346

h.R. Yep.

 

1100

00:42:29,413 --> 00:42:29,780

All right.

 

1101

00:42:29,780 --> 00:42:31,215

Just another episode of On the Floor

 

1102

00:42:31,215 --> 00:42:32,116

with Wayne and Rob.

 

1103

00:42:32,116 --> 00:45:00,564

Please stay tuned for another episode.

 

1104

00:45:00,631 --> 00:45:00,964

All right.

 

1105

00:45:00,964 --> 00:45:02,466

So take that out.

 

1106

00:45:02,466 --> 00:45:04,868

Robin or Chris will start again.

 

1107

00:45:04,868 --> 00:45:11,608

Go

 

1108

00:45:11,709 --> 00:45:11,875

on.

 

1109

00:45:11,875 --> 00:45:12,676

Micromanager.