Wayne and Rob discuss electric heated floors and how Bona adhesives come into play during installation. Guest speaker Sergey Sergey Shlyapintokh with Thermosoft. Follow Bona US Professional online: Website: https://www1.bona.com/en-us/professional/ Subscribe on YouTube: https://www.youtube.com/BonaProfessional Facebook: https://www.facebook.com/bonauspro/ Instagram: https://www.instagram.com/bonapro.us/
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Hello and welcome to another
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episode of On the Floor
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with Wayne and Rob.
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I'm Wayne Highlander, National Sales
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Manager for Bona Adhesive..
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And I'm Rob Johnson from Bona Training.
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How are we doing, Rob?
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Pretty good, buddy.
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How you doing today?
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I'm doing good.
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And that's
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surprised
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it took us this long to do an episode
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like this,
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because I think this is important
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and there's been some changes
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in the industry and stuff
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and we have a special guest with us today
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that I'll get to later.
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But we're going to talk about
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radiant heat today, Rob.
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Oh,
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and hold me back.
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Yeah. Yes, sir.
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It's not often
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we get to have an expert in the in the
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in the industry about this.
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But this radiant heat system.
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So what I'd like for
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for for our
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just our contractors
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listeners to think about first is
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do you offer radiant heat
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right now to your customers?
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And I think I think most consumers
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have no idea
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about this electric, radiant heat there.
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We'll talk about the two differences
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in radiant heat,
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but they have no idea how to do it.
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I know, Rob,
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you got a lot of questions about it.
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And I was
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one skeptical, too,
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until I talked to probably two.
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I mean, it's
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just an absolute industry expert,
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Ron Oliver on this.
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And I talked to Serge.
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Serge
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and Serge brother and
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and he put my mind at ease.
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And then I became
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and the more I learned about it,
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the more
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I educated myself about it, the, the
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my comfort level went way up.
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And I think
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this is a pretty cool product.
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And a lot of people think, oh, we heat,
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we don't do a lot of radiant heat.
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It know is radiant heat new
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and what have you
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and and actually the rub the first
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radiant heat goes back
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as far as the Roman days.
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The wealthiest citizens, citizens,
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they had walls and floors
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that were buttressed by
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metal chambers called Hypercars.
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I think I'm pronouncing that right.
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Well, they were
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what they were
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were fires at around the building
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that fed heat into these hypercars,
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which in turn had heated the interior
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spaces of the home.
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Back in the Roman days,
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this was the
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forerunner of the present day
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radiant heat systems.
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And then from the air.
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And actually, by the way,
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that's not the only way
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that Romans heated their there there
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themselves and kept themselves warm.
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Ancient Romans four had several methods,
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including central heating.
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They had the earliest forms
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of central heating
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space heaters, hot toddies.
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They knew alcohol back then,
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and actually a simple strategy
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which is moving more towards the sun.
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Then in 1907,
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a guy named Barker
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came up with radiant heat panels.
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And then, by the way,
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and in the United States,
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probably people heard of Franklin
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Lloyd Wright, who was a distinguished
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architect,
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who I actually had the pleasure
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of working on two of his homes.
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Yeah, they were all right.
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I know a lot of people think Bob
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Vila invented radiant heat,
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but I'm here to tell you that, no,
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he was not the guy who did it.
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It seemed every time I watch his shows,
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I see him fooling around with it.
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We have Serge today with a warm sap,
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thermal soft. And please
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introduce yourself.
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I'm not going to try
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to pronounce your last name, butcher it.
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But what you do is
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give us an introduction of yourself.
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Well, again, I'm Serge with a warm
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up thermos of been in radiant heat
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space or
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electric heating space
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now with thermal soft
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for about a decade and a half
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or a little bit over that.
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Now that I've been here,
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now that I think about it,
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there's it's
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a very misunderstood product in in
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and which gives it a lot of challenges
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and a lot of interesting directions
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to go on.
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And I've had the pleasure to be with
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a company that manufactures
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the product in the States.
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So I've seen it from start
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to finish
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of where it begins,
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what goes into testing it,
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getting it approved, getting it started,
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been on all those parts and
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at least with me, I've been
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working with the WFA
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now for quite a while
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to bring this to a space that really does
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not either pay attention to it
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or capitalize on it
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nearly as much as tile
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has in the last ten years.
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Of those of us that are in it,
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they've seen that tile electric and tile
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floor heating has been added
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quite a bit to projects
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and it's now
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kind of a standard to be offered
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when somebody is doing a bathroom.
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Remarkable,
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even if a customer doesn't take it.
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But the wood space
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has completely ignored it.
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It's I'm afraid of it.
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I don't want to touch it.
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I don't want to do it.
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And
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that's where I'm trying to
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push that room, get
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get that change a little bit.
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So that's my current project.
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The main thing that's a driver for me
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though.
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If I was to put one thing on,
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what I want to make sure
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is that any project that is done
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within a radiant heating system,
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whether it'd be electric, hydraulic,
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whatever the case may be,
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it's done
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with the success of the installer
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in mind,
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meaning that
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the installer that puts it in
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one you're talking about radiant
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doing your homework ahead of time
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pays dividends at the end
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more so than anything else
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that you can think of.
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And that goes in
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both the amount of time
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you spend putting it in
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because you can save yourself
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a lot of time
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as well as saving yourself headaches
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from problems.
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And all of that
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involves asking questions.
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Well,
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I think the individual
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is kind
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of helping your cause now
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because like in the last few years,
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they've changed the guidelines.
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I don't know if people know
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that actually made it easier.
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I think
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I think there's a lot
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of different systems out there.
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I think you guys have more than 108
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or eight or nine of them.
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I would think different systems out
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there, if I'm not mistaken.
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And I
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know recently a committee
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was put together to kind of form a panel.
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It's kind of,
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you know, just make this easier for
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for the
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the contractor to understand
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and to come up with standards for this.
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And you guys are at the forefront
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for this.
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So you are part of that that is right.
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Well, hold on a minute
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before we get going here.
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That was quite an opening
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you did there way.
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Yeah.
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You got a lot of knowledge there
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about Roman Empire and its laws.
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Way back when did you
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did you know this off
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the top of your head
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or do you do some preparation
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and studying things like that?
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No, no.
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See, I paid
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attention in high school, Rob. Huh? Yeah.
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You didn't think that?
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Hey, you know what?
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Maybe I'll send this over to Rob,
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you know, maybe.
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Oh, I'll let him in on this, too.
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Oh, no, he doesn't look like an idiot.
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Just sitting there going, Oh, yeah, yeah,
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yeah. Huh, uh huh.
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I guess
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you never told me
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that we were going to do,
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you know, the
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the history of it
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you just said,
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yeah, we're going to have the Cerrejon,
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so I'm going to make
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you look like an idiot,
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and I'm going to learn all of this stuff.
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Hmm.
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So is that what's is that
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what's going on here?
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So you wanted me to do your homework, to.
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Know all I had to do was say, hey,
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take a look at this.
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You know, I do that for you.
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Where were these times, huh?
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Okay. All right. Do I do that for you?
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Sorry, sir. You have to see this.
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Usually we do this in house or behind.
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Behind the scene.
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Oh, no, no. I couldn't wait. Sorry, sir.
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I really couldn't tell if I listen
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to all the previous podcasts and I
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and I've listened to a few of them,
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and then
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I did a little bit of my homework
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about this dynamic and.
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All right. So you're not surprise.
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Surprise them.
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So I'm just going to give Wayne a
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thank you, Bill.
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You're welcome.
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We're not done yet, Rob.
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Serge, why don't you do let's start
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with this first and break this down.
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A lot of people think that.
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Okay, well, how I understand using
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using water for electric
285
00:08:16,462 --> 00:08:18,064
or excuse me for radiant heat,
286
00:08:18,064 --> 00:08:19,232
but how does
287
00:08:19,232 --> 00:08:19,966
how does radiant heat
288
00:08:19,966 --> 00:08:21,934
with electricity, with hardwood floors?
289
00:08:21,934 --> 00:08:23,302
I mean, you got a
290
00:08:23,302 --> 00:08:24,704
you know, you're hooked up to a system.
291
00:08:24,704 --> 00:08:26,806
You got to a turn it on, turn it off,
292
00:08:26,806 --> 00:08:29,275
and maybe you can explain how that works
293
00:08:29,642 --> 00:08:31,110
with your system.
294
00:08:31,210 --> 00:08:33,779
Well, in just to simplify it,
295
00:08:34,514 --> 00:08:36,782
it becomes the different heat source.
296
00:08:36,782 --> 00:08:39,151
So when you're talking about water,
297
00:08:39,151 --> 00:08:41,754
the water, the hot water is what provides
298
00:08:41,754 --> 00:08:43,856
that warmth to that inflow system.
299
00:08:43,856 --> 00:08:46,092
But the water is heated somewhere else.
300
00:08:46,092 --> 00:08:50,029
It's in the boiler, it's hydrothermal,
301
00:08:50,363 --> 00:08:50,563
you know,
302
00:08:50,563 --> 00:08:52,632
it's a bunch of different options
303
00:08:52,632 --> 00:08:54,267
that I'm sorry, geothermal,
304
00:08:54,267 --> 00:08:56,269
it's a bunch of different sources
305
00:08:56,269 --> 00:08:59,038
to heat the water with electric.
306
00:08:59,038 --> 00:09:00,339
It's all self-contained
307
00:09:00,339 --> 00:09:01,173
because all you have to do
308
00:09:01,173 --> 00:09:05,044
is provide power to the heating element
309
00:09:05,144 --> 00:09:07,246
that is directly under the flooring
310
00:09:07,246 --> 00:09:09,515
and that system heats up.
311
00:09:09,515 --> 00:09:11,951
It's really quite simple.
312
00:09:11,951 --> 00:09:14,453
What makes the difficult aspect of
313
00:09:14,453 --> 00:09:16,656
it is the type of system that you use
314
00:09:16,656 --> 00:09:17,723
and the type of application
315
00:09:17,723 --> 00:09:18,925
that you're using.
316
00:09:18,925 --> 00:09:21,594
Traditionally with an electric system,
317
00:09:21,928 --> 00:09:24,230
you have different voltages
318
00:09:24,230 --> 00:09:25,264
that need to be considered.
319
00:09:25,264 --> 00:09:27,033
You have different installation
320
00:09:27,033 --> 00:09:28,534
methods that need to be considered,
321
00:09:28,534 --> 00:09:31,137
and certain systems will require you for
322
00:09:31,137 --> 00:09:31,871
if you know, if we're talking
323
00:09:31,871 --> 00:09:32,338
with a wood
324
00:09:32,338 --> 00:09:34,240
flooring as an example,
325
00:09:34,240 --> 00:09:36,142
they're required to embed that system
326
00:09:36,142 --> 00:09:37,610
in a layer of cement
327
00:09:37,610 --> 00:09:39,812
before you can do anything else with it.
328
00:09:39,812 --> 00:09:41,314
Now, that's a requirement
329
00:09:41,314 --> 00:09:44,050
for the heating element to have that.
330
00:09:45,084 --> 00:09:45,918
We have a tile
331
00:09:45,918 --> 00:09:46,586
system that
332
00:09:46,586 --> 00:09:48,421
can go under wood floors as well.
333
00:09:48,421 --> 00:09:50,723
We don't recommend it for wood floors,
334
00:09:50,723 --> 00:09:51,958
but we have it.
335
00:09:51,958 --> 00:09:54,126
And if we compare the tile system
336
00:09:54,126 --> 00:09:56,929
to our warm stuff system, for example,
337
00:09:57,730 --> 00:10:00,933
same result which you have a warm floor
338
00:10:01,100 --> 00:10:02,835
that is at 80 degrees
339
00:10:02,835 --> 00:10:04,203
as controlled by a thermostat
340
00:10:04,203 --> 00:10:05,204
on the wall.
341
00:10:05,972 --> 00:10:07,173
Regardless of what you're doing,
342
00:10:07,173 --> 00:10:08,374
floor is capped at 80 degrees
343
00:10:08,374 --> 00:10:09,342
because that's the thermostat.
344
00:10:09,342 --> 00:10:10,776
That's on the wall there.
345
00:10:10,776 --> 00:10:11,811
One will require you
346
00:10:11,811 --> 00:10:13,579
to put a system down,
347
00:10:13,579 --> 00:10:14,880
then completely
348
00:10:14,880 --> 00:10:16,882
encase it in a self leveler
349
00:10:16,882 --> 00:10:17,984
with at least three
350
00:10:17,984 --> 00:10:19,652
eights over the top of the system
351
00:10:19,652 --> 00:10:21,220
of self leveler.
352
00:10:21,220 --> 00:10:23,623
Wait for that self level to dry your.
353
00:10:24,090 --> 00:10:25,291
Make sure that it's good.
354
00:10:25,291 --> 00:10:25,958
Do a test
355
00:10:25,958 --> 00:10:27,193
to make sure you can glue to it.
356
00:10:27,193 --> 00:10:28,894
If you're going to do a blue down floor,
357
00:10:28,894 --> 00:10:30,363
you can't do a nail down for that
358
00:10:30,363 --> 00:10:32,331
because you can't nail through that that
359
00:10:32,331 --> 00:10:33,599
thickness of a soft leveler.
360
00:10:35,034 --> 00:10:36,802
Nor can you see the heating element.
361
00:10:36,802 --> 00:10:37,370
So you're going to hit
362
00:10:37,370 --> 00:10:38,971
that heating element
363
00:10:39,438 --> 00:10:40,373
and then you're coming in
364
00:10:40,373 --> 00:10:41,273
and installing your floor,
365
00:10:41,273 --> 00:10:42,441
whether it be floating
366
00:10:42,441 --> 00:10:44,010
or complete Bluetooth
367
00:10:44,010 --> 00:10:45,311
or you have the other option
368
00:10:45,311 --> 00:10:45,811
of the system
369
00:10:45,811 --> 00:10:47,947
of where you do your subfloor properly
370
00:10:48,347 --> 00:10:50,449
like you normally will lay out a mat
371
00:10:51,283 --> 00:10:52,818
and put your floor on top.
372
00:10:52,818 --> 00:10:54,153
If you're doing a ground floor,
373
00:10:54,153 --> 00:10:55,888
you put a layer of glue mat
374
00:10:55,888 --> 00:10:57,723
and another layer of glue.
375
00:10:57,723 --> 00:11:00,159
We know, we know the quantum works
376
00:11:00,159 --> 00:11:01,861
fantastic with that.
377
00:11:01,861 --> 00:11:02,995
And
378
00:11:03,462 --> 00:11:03,929
you do it
379
00:11:03,929 --> 00:11:04,897
wet to wet,
380
00:11:04,897 --> 00:11:05,731
which is different
381
00:11:05,731 --> 00:11:06,832
than any type of an underlayment
382
00:11:06,832 --> 00:11:07,800
pad with this.
383
00:11:07,800 --> 00:11:09,168
So you're installing the flooring
384
00:11:09,168 --> 00:11:11,337
and the heating system the same day.
385
00:11:11,337 --> 00:11:11,971
Okay.
386
00:11:11,971 --> 00:11:13,806
That's a lot to unpack there.
387
00:11:13,806 --> 00:11:15,708
Let me first start with this.
388
00:11:15,708 --> 00:11:16,876
I think if you're going to
389
00:11:16,876 --> 00:11:18,477
if you're going to do this system,
390
00:11:18,477 --> 00:11:19,412
which I've yeah,
391
00:11:19,412 --> 00:11:21,080
you sent it to me a long time ago.
392
00:11:21,080 --> 00:11:21,781
We tested it.
393
00:11:21,781 --> 00:11:22,848
I loved you know,
394
00:11:22,848 --> 00:11:23,883
that was pretty, pretty cool.
395
00:11:23,883 --> 00:11:27,253
That's why you're on here.
396
00:11:27,253 --> 00:11:28,621
I think when you're going to do
397
00:11:28,621 --> 00:11:30,589
any kind of radiant heat for it,
398
00:11:30,589 --> 00:11:31,924
there needs to be that conversation up
399
00:11:31,924 --> 00:11:33,392
front expectations.
400
00:11:33,392 --> 00:11:34,694
We always talk about expectation
401
00:11:34,694 --> 00:11:35,661
and I would bring in the
402
00:11:35,661 --> 00:11:36,796
the the electrician
403
00:11:36,796 --> 00:11:37,697
into this conversation.
404
00:11:37,697 --> 00:11:38,431
By the way,
405
00:11:38,431 --> 00:11:39,331
you don't want to look this up
406
00:11:39,331 --> 00:11:40,399
yourself, right?
407
00:11:40,399 --> 00:11:42,034
You want to get dinner? Yep.
408
00:11:42,034 --> 00:11:43,736
We're not we're not electricians.
409
00:11:43,736 --> 00:11:45,071
So get them involved
410
00:11:45,071 --> 00:11:47,206
in radiant heat itself.
411
00:11:47,206 --> 00:11:47,840
What kind of Florida
412
00:11:47,840 --> 00:11:49,175
I put down on radiant heat?
413
00:11:49,175 --> 00:11:50,042
Is this a type of floor
414
00:11:50,042 --> 00:11:51,077
that I want to put a
415
00:11:51,077 --> 00:11:52,978
a wide plank select floor on?
416
00:11:52,978 --> 00:11:53,779
No.
417
00:11:53,879 --> 00:11:54,180
You know,
418
00:11:54,180 --> 00:11:54,914
and you also want to
419
00:11:54,914 --> 00:11:56,816
look at what species you might use.
420
00:11:56,816 --> 00:11:58,818
So those things, these conversations
421
00:11:58,984 --> 00:12:00,686
all have to happen up front.
422
00:12:00,686 --> 00:12:02,321
But what I love about this,
423
00:12:02,321 --> 00:12:03,789
and we talk about a lot on our show
424
00:12:03,789 --> 00:12:06,726
is the upsell factor that this is.
425
00:12:07,026 --> 00:12:07,927
You know, we're always talked
426
00:12:07,927 --> 00:12:08,961
about the first guys
427
00:12:08,961 --> 00:12:09,695
that do that
428
00:12:09,695 --> 00:12:12,064
got into wire brushing and whatever.
429
00:12:12,364 --> 00:12:13,532
I mean, this is a tried
430
00:12:13,532 --> 00:12:14,266
and true root system.
431
00:12:14,266 --> 00:12:16,669
You got all kinds of jobs done with this.
432
00:12:16,669 --> 00:12:18,137
Now, that works fantastic,
433
00:12:18,137 --> 00:12:20,806
but it allows the guys to really
434
00:12:22,241 --> 00:12:24,477
one thing about the customer
435
00:12:24,477 --> 00:12:25,411
is comfort there
436
00:12:25,411 --> 00:12:25,711
and that
437
00:12:25,711 --> 00:12:27,146
that's that's that's an investment
438
00:12:27,146 --> 00:12:28,681
in their comfort right.
439
00:12:28,681 --> 00:12:30,182
It's an upsell to the homeowner
440
00:12:30,182 --> 00:12:31,150
and radiant heat
441
00:12:31,150 --> 00:12:32,051
is a beautiful heat
442
00:12:32,051 --> 00:12:34,086
to walk on anyone's ever done that.
443
00:12:34,520 --> 00:12:35,187
And so
444
00:12:35,354 --> 00:12:37,289
there is really some opportunity
445
00:12:37,289 --> 00:12:38,157
for the contractors.
446
00:12:38,157 --> 00:12:39,825
And when they talk
447
00:12:39,825 --> 00:12:41,093
when you talk about the glue down, here's
448
00:12:41,093 --> 00:12:42,061
what got me on the glue down,
449
00:12:42,061 --> 00:12:42,928
what I liked about it.
450
00:12:42,928 --> 00:12:43,829
And you can shut me up.
451
00:12:43,829 --> 00:12:46,499
I, you know, I rub those, I talk a lot.
452
00:12:47,032 --> 00:12:49,268
But what I like about it is
453
00:12:49,635 --> 00:12:51,937
you can do like you said, you go, you
454
00:12:52,705 --> 00:12:53,839
put the adhesive down,
455
00:12:53,839 --> 00:12:55,341
lay the Matney adhesive,
456
00:12:55,341 --> 00:12:56,342
but you don't have to wait
457
00:12:56,342 --> 00:12:57,009
for that adhesive.
458
00:12:57,009 --> 00:12:58,010
The dry with our adhesive
459
00:12:58,010 --> 00:12:59,111
you can start now
460
00:12:59,111 --> 00:13:00,713
lay adhesive right over
461
00:13:00,713 --> 00:13:01,247
top of the man
462
00:13:01,247 --> 00:13:03,015
started laying your floor right?
463
00:13:03,015 --> 00:13:04,650
Uh huh, exactly, exactly.
464
00:13:04,650 --> 00:13:05,851
Yeah. Yeah.
465
00:13:05,851 --> 00:13:07,553
So where I was going
466
00:13:07,553 --> 00:13:07,920
with the
467
00:13:07,920 --> 00:13:09,421
two different installation options
468
00:13:09,421 --> 00:13:12,224
is that particular roll of that up.
469
00:13:12,224 --> 00:13:13,225
So that's exactly
470
00:13:13,225 --> 00:13:14,727
where I was going with that. Okay.
471
00:13:14,727 --> 00:13:16,262
If you take a project
472
00:13:16,262 --> 00:13:17,797
where you've got to do
473
00:13:17,797 --> 00:13:18,697
the equivalent
474
00:13:18,697 --> 00:13:20,766
of laying down a pile system
475
00:13:21,367 --> 00:13:23,402
before you come in to do the wood
476
00:13:23,402 --> 00:13:24,370
you've got a customer
477
00:13:24,370 --> 00:13:27,373
that now has paid for a tile installation
478
00:13:27,807 --> 00:13:29,809
and a wood installation without the tile.
479
00:13:30,309 --> 00:13:31,410
Mm hmm.
480
00:13:31,410 --> 00:13:34,013
You added a half an inch total space
481
00:13:34,013 --> 00:13:35,714
to your floor, right.
482
00:13:35,714 --> 00:13:36,749
We know how much customers
483
00:13:36,749 --> 00:13:37,583
love transitions
484
00:13:38,751 --> 00:13:40,519
when you have a system
485
00:13:40,519 --> 00:13:41,921
that's designed for tile
486
00:13:41,921 --> 00:13:44,089
that has a lot more power output
487
00:13:44,089 --> 00:13:46,926
and it's not tailored to wood.
488
00:13:46,926 --> 00:13:49,295
So now when you go into and potentially
489
00:13:49,295 --> 00:13:50,629
have a failure,
490
00:13:50,963 --> 00:13:52,031
you know, you take warned
491
00:13:52,031 --> 00:13:52,832
that episode example.
492
00:13:52,832 --> 00:13:55,734
It's got an inherent
493
00:13:55,901 --> 00:13:57,970
customization to the flooring,
494
00:13:58,637 --> 00:14:00,472
meaning that even if a customer goes in
495
00:14:00,472 --> 00:14:01,173
and cranks
496
00:14:01,173 --> 00:14:02,174
that thermostat all the way
497
00:14:02,174 --> 00:14:03,742
up, it's
498
00:14:03,742 --> 00:14:04,343
not going to go
499
00:14:04,343 --> 00:14:05,444
more than 15 degrees
500
00:14:05,444 --> 00:14:07,379
above the room temperature.
501
00:14:07,646 --> 00:14:09,148
So you're protecting the floor
502
00:14:09,148 --> 00:14:11,250
even before it gets to that.
503
00:14:12,251 --> 00:14:15,020
You know, to that failed point
504
00:14:15,020 --> 00:14:16,388
where you take a tile system
505
00:14:16,388 --> 00:14:18,457
and it's rated for a lot more power,
506
00:14:18,457 --> 00:14:20,526
sometimes double than what warm stuff as
507
00:14:21,360 --> 00:14:25,631
it can get to that 104 degrees.
508
00:14:25,631 --> 00:14:28,667
So so the point being that is
509
00:14:29,068 --> 00:14:30,603
if you're doing that installation
510
00:14:30,603 --> 00:14:31,270
you have that
511
00:14:31,270 --> 00:14:32,972
a lot of
512
00:14:32,972 --> 00:14:35,074
you go present that to the customer
513
00:14:35,074 --> 00:14:35,941
and you tell the customer,
514
00:14:35,941 --> 00:14:37,142
I got to charge you for this,
515
00:14:37,142 --> 00:14:38,010
this, this, this, this.
516
00:14:38,010 --> 00:14:39,111
By the time you're done,
517
00:14:39,111 --> 00:14:39,778
we do first
518
00:14:39,778 --> 00:14:41,947
we do a two days worth of work,
519
00:14:41,981 --> 00:14:43,515
get all that leveled out,
520
00:14:43,515 --> 00:14:45,150
and then we'll come back in
521
00:14:45,150 --> 00:14:47,186
six, ten, 12, 30 days.
522
00:14:48,354 --> 00:14:49,021
Customers don't
523
00:14:49,021 --> 00:14:51,223
necessarily want to do those jobs,
524
00:14:51,223 --> 00:14:53,492
especially on a remodel
525
00:14:53,492 --> 00:14:54,593
with an electric system
526
00:14:54,593 --> 00:14:56,295
that you can come in and get it done
527
00:14:56,295 --> 00:14:57,563
same day.
528
00:14:57,563 --> 00:14:59,565
A It's a it's a massive savings
529
00:14:59,565 --> 00:15:00,699
to the customer, half,
530
00:15:00,699 --> 00:15:03,869
if not more, you know, apples to apples.
531
00:15:04,403 --> 00:15:06,038
But you can get that project in and out
532
00:15:06,038 --> 00:15:06,772
and done.
533
00:15:06,772 --> 00:15:08,507
You move on to the next thing
534
00:15:08,507 --> 00:15:09,408
and the customer gets
535
00:15:09,408 --> 00:15:10,276
that heated floor
536
00:15:10,276 --> 00:15:11,577
as they need it
537
00:15:11,577 --> 00:15:13,646
right there, as they want it right there.
538
00:15:15,481 --> 00:15:17,883
So you had mentioned the word hydroponic.
539
00:15:17,883 --> 00:15:20,619
I'm assuming hydroponic is
540
00:15:21,720 --> 00:15:22,988
the water systems
541
00:15:22,988 --> 00:15:26,191
or hot water, the circulators. Correct.
542
00:15:26,525 --> 00:15:27,159
So it seems like
543
00:15:27,159 --> 00:15:29,128
there's a lot of moving parts to a system
544
00:15:29,128 --> 00:15:29,962
like that.
545
00:15:30,362 --> 00:15:31,363
Well, it's
546
00:15:31,363 --> 00:15:33,132
it's not so much moving parts
547
00:15:33,132 --> 00:15:34,833
as a lot of moving water.
548
00:15:34,833 --> 00:15:36,435
The systems themselves
549
00:15:36,435 --> 00:15:37,336
genuinely
550
00:15:37,336 --> 00:15:39,438
are engineered to last a very long time.
551
00:15:39,438 --> 00:15:41,073
So I'm not worried about failure points
552
00:15:41,073 --> 00:15:42,841
in hydraulics,
553
00:15:42,841 --> 00:15:43,876
the difference between
554
00:15:43,876 --> 00:15:45,177
a lot of electric systems
555
00:15:45,177 --> 00:15:46,345
and hydraulic systems
556
00:15:46,345 --> 00:15:48,280
that if somebody comes in on the bottom
557
00:15:48,280 --> 00:15:49,048
and drills
558
00:15:49,048 --> 00:15:49,415
a hole
559
00:15:49,415 --> 00:15:50,349
and manages to
560
00:15:50,349 --> 00:15:53,218
get had a pipe, you've got flooding
561
00:15:53,919 --> 00:15:55,754
with an electric system, you have a map
562
00:15:55,754 --> 00:15:57,423
that's no longer working.
563
00:15:57,423 --> 00:15:59,091
You know anything about that, Rob?
564
00:15:59,091 --> 00:16:00,693
Yeah, actually I do.
565
00:16:00,693 --> 00:16:02,261
Wayne told me about this,
566
00:16:03,362 --> 00:16:04,163
that you were coming
567
00:16:04,163 --> 00:16:05,097
on the show and I said,
568
00:16:05,097 --> 00:16:06,465
Oh yeah, it did floors.
569
00:16:06,465 --> 00:16:09,768
And we did one,
570
00:16:09,768 --> 00:16:10,536
we did one.
571
00:16:10,536 --> 00:16:13,005
The system one time and that was it.
572
00:16:13,405 --> 00:16:15,140
I use the right size nails in the gun
573
00:16:15,140 --> 00:16:17,743
so we didn't go through and
574
00:16:17,743 --> 00:16:19,411
hit any pipes or anything like that.
575
00:16:19,411 --> 00:16:20,479
Everything was great.
576
00:16:20,479 --> 00:16:22,481
We were all happy.
577
00:16:22,481 --> 00:16:24,016
We used inch and a half cleats
578
00:16:24,016 --> 00:16:26,485
and then I never changed out
579
00:16:27,219 --> 00:16:29,655
my two and a half inch finished nails
580
00:16:29,655 --> 00:16:31,757
and my finished nailer.
581
00:16:31,757 --> 00:16:33,359
And as we were doing
582
00:16:33,359 --> 00:16:35,394
the starter and finish Rose,
583
00:16:35,861 --> 00:16:37,229
we nicked a couple of pipes
584
00:16:37,229 --> 00:16:38,831
and it was a disaster.
585
00:16:38,831 --> 00:16:39,398
And that's
586
00:16:39,398 --> 00:16:41,300
when I told my partner, Pete, Well,
587
00:16:41,300 --> 00:16:42,868
we're never doing
588
00:16:42,968 --> 00:16:44,370
we're never doing a radiant heat
589
00:16:44,370 --> 00:16:46,205
floor again, ever. And we never did
590
00:16:47,840 --> 00:16:48,374
once.
591
00:16:48,374 --> 00:16:49,508
That's a common thing.
592
00:16:49,508 --> 00:16:51,543
That's a common thing. Oh, yeah.
593
00:16:51,677 --> 00:16:54,613
I was so proud of myself that I it
594
00:16:54,680 --> 00:16:55,981
oh, inch and a half nails.
595
00:16:55,981 --> 00:16:58,417
We got it set and never,
596
00:16:59,184 --> 00:17:01,553
never occurred to me what the finish like
597
00:17:01,553 --> 00:17:03,122
it did and boy
598
00:17:03,122 --> 00:17:05,491
what the finish nail did to that
599
00:17:05,491 --> 00:17:07,726
system was, was pretty rough.
600
00:17:08,961 --> 00:17:10,863
What's one thing I liked about the Met
601
00:17:10,863 --> 00:17:11,797
when you sent me out?
602
00:17:11,797 --> 00:17:14,700
The Mats surge is a
603
00:17:14,700 --> 00:17:15,401
I think
604
00:17:16,068 --> 00:17:18,103
it's like every three is the wires
605
00:17:18,137 --> 00:17:19,171
go through the mat
606
00:17:19,171 --> 00:17:20,472
and for a nail go assist.
607
00:17:20,472 --> 00:17:22,541
They're very obvious to see. Yeah.
608
00:17:22,574 --> 00:17:24,476
You don't have to worry about. Oh, gosh.
609
00:17:24,476 --> 00:17:25,544
I mean, you got within three
610
00:17:25,544 --> 00:17:27,513
you got a three inch area which to nail
611
00:17:27,513 --> 00:17:29,381
and if you don't, they'll go assist.
612
00:17:29,381 --> 00:17:32,151
Also. And I really liked it, man.
613
00:17:32,151 --> 00:17:34,319
And I, you know, it really
614
00:17:34,319 --> 00:17:37,423
was an eye opener to me how really easy
615
00:17:37,423 --> 00:17:38,023
the system is
616
00:17:38,023 --> 00:17:38,757
and how fast you can
617
00:17:38,757 --> 00:17:40,893
move forward with it. So
618
00:17:41,894 --> 00:17:44,129
we try to we try to get across that.
619
00:17:44,129 --> 00:17:46,231
It's different, not difficult.
620
00:17:46,565 --> 00:17:47,433
Yeah, yeah.
621
00:17:47,433 --> 00:17:49,001
But you have to open your mind
622
00:17:49,001 --> 00:17:51,437
to offer it. Yeah.
623
00:17:51,437 --> 00:17:52,471
And I think you're right.
624
00:17:52,471 --> 00:17:53,372
I think you can't be afraid
625
00:17:53,372 --> 00:17:54,406
of this type of installation.
626
00:17:54,406 --> 00:17:55,641
There's a lot of knowledge out there.
627
00:17:55,641 --> 00:17:56,842
And one thing I'd say,
628
00:17:56,842 --> 00:17:57,709
if you're if you are
629
00:17:57,709 --> 00:18:01,080
have any, you know, reservation
630
00:18:01,080 --> 00:18:03,115
about doing it, you're very accessible.
631
00:18:03,115 --> 00:18:04,850
You have a you know,
632
00:18:04,850 --> 00:18:06,852
you know, very easy to get a hold of.
633
00:18:06,852 --> 00:18:08,954
It's a super system to work with.
634
00:18:08,954 --> 00:18:09,421
But
635
00:18:10,389 --> 00:18:11,623
one thing we want to talk about
636
00:18:11,623 --> 00:18:12,458
with radiant heat,
637
00:18:12,458 --> 00:18:13,492
with any kind of heat,
638
00:18:13,492 --> 00:18:14,359
you really want to make sure
639
00:18:14,359 --> 00:18:15,461
you're acclimating that wood
640
00:18:15,461 --> 00:18:16,829
and getting that wood down.
641
00:18:16,829 --> 00:18:18,931
And I think that sometimes we like
642
00:18:18,931 --> 00:18:20,599
we used to rack out the floors
643
00:18:20,599 --> 00:18:21,800
and let them sit.
644
00:18:21,800 --> 00:18:23,135
You'll get that subfloor down
645
00:18:23,135 --> 00:18:23,969
as low as we can get
646
00:18:23,969 --> 00:18:25,104
and you know, our wood down
647
00:18:25,104 --> 00:18:26,271
before we even do the install.
648
00:18:27,473 --> 00:18:30,142
But they are absolutely key
649
00:18:30,142 --> 00:18:31,710
if you get a radiant heat for
650
00:18:31,710 --> 00:18:32,611
system down.
651
00:18:32,611 --> 00:18:34,012
I mean you don't get a lot of movement
652
00:18:34,012 --> 00:18:35,247
if you if you you know,
653
00:18:35,247 --> 00:18:36,081
we used to go roofing
654
00:18:36,081 --> 00:18:37,583
corded all the time.
655
00:18:37,583 --> 00:18:37,749
You know,
656
00:18:37,749 --> 00:18:38,450
you want to stay away
657
00:18:38,450 --> 00:18:39,551
with certain certain species.
658
00:18:39,551 --> 00:18:40,652
I would not do
659
00:18:40,652 --> 00:18:41,620
I wouldn't do
660
00:18:41,687 --> 00:18:43,021
akumu or I certainly wouldn't
661
00:18:43,021 --> 00:18:44,590
do like a hickory type of floor.
662
00:18:44,590 --> 00:18:45,891
But if they were great.
663
00:18:45,891 --> 00:18:49,595
Yeah, you know, you want to play safe.
664
00:18:50,596 --> 00:18:52,764
I do a refuge corded all day long.
665
00:18:52,764 --> 00:18:54,900
I think maybe we did.
666
00:18:54,900 --> 00:18:55,968
We talked to customers
667
00:18:55,968 --> 00:18:58,403
out of wide, wide plank floors, but
668
00:18:58,971 --> 00:19:00,572
we would be comfortable
669
00:19:00,572 --> 00:19:02,241
with thinner floors.
670
00:19:02,241 --> 00:19:03,575
And with that being said,
671
00:19:03,575 --> 00:19:04,776
I've got seven
672
00:19:04,776 --> 00:19:06,778
and a half inch wide engineered on mine.
673
00:19:06,778 --> 00:19:08,580
Do you really. At my house?
674
00:19:08,580 --> 00:19:11,783
Yeah. Okay. Okay.
675
00:19:11,783 --> 00:19:12,451
So what are
676
00:19:12,451 --> 00:19:14,720
what are some of your other woods sets
677
00:19:14,720 --> 00:19:16,722
that you're going to stay away from?
678
00:19:16,722 --> 00:19:18,824
Well, the the staying way
679
00:19:19,324 --> 00:19:19,992
the end of the Buffet
680
00:19:19,992 --> 00:19:22,394
guidelines has an entire chart
681
00:19:22,528 --> 00:19:23,695
in a new 20 page,
682
00:19:23,695 --> 00:19:25,297
radiant heat section of it,
683
00:19:25,297 --> 00:19:27,766
of which woods to stay away from.
684
00:19:27,766 --> 00:19:28,934
So I'm not going to go
685
00:19:28,934 --> 00:19:30,068
listing all the woods in there
686
00:19:30,068 --> 00:19:32,070
because they have faded a fantastic job
687
00:19:32,070 --> 00:19:33,372
in the new guidelines.
688
00:19:33,372 --> 00:19:35,340
And I think that everybody who does wood
689
00:19:35,340 --> 00:19:39,578
should go in there and review that.
690
00:19:39,578 --> 00:19:41,680
But the the aspect
691
00:19:42,748 --> 00:19:43,148
radiant
692
00:19:43,148 --> 00:19:46,285
heat when used properly
693
00:19:46,385 --> 00:19:49,288
helps you mitigate the vapor
694
00:19:49,288 --> 00:19:50,789
transmission and the absorption of vapor
695
00:19:50,789 --> 00:19:52,491
because you eliminate one more variable.
696
00:19:52,491 --> 00:19:54,593
And as we all know, humidity
697
00:19:55,093 --> 00:19:57,496
or the moisture content of the floor
698
00:19:57,496 --> 00:19:59,598
is dependent on both
699
00:19:59,598 --> 00:20:00,532
the temperature of the floor
700
00:20:00,532 --> 00:20:01,500
and the amount
701
00:20:01,500 --> 00:20:03,902
of relative humidity in the space.
702
00:20:03,902 --> 00:20:05,070
The two,
703
00:20:05,070 --> 00:20:05,938
as much as we say
704
00:20:05,938 --> 00:20:07,206
that the temperature and the heat
705
00:20:07,206 --> 00:20:09,174
and the moisture aren't connected,
706
00:20:09,174 --> 00:20:10,142
they are
707
00:20:10,576 --> 00:20:12,844
the the steadier the temperature is
708
00:20:13,412 --> 00:20:14,580
the more of a swing
709
00:20:14,580 --> 00:20:16,348
you have of another variable
710
00:20:16,348 --> 00:20:17,950
like the relative humidity,
711
00:20:17,950 --> 00:20:19,518
because it allows that transmission
712
00:20:19,518 --> 00:20:20,552
of that moisture
713
00:20:20,552 --> 00:20:22,020
through the system
714
00:20:22,020 --> 00:20:24,122
or through the wood itself.
715
00:20:24,122 --> 00:20:26,058
And it one of the things
716
00:20:26,058 --> 00:20:27,092
that the guidelines calls
717
00:20:27,092 --> 00:20:28,560
for is keeping the temperature
718
00:20:28,560 --> 00:20:30,095
at a constant,
719
00:20:30,095 --> 00:20:32,297
give or take five degree window
720
00:20:32,564 --> 00:20:34,433
for 24 hours.
721
00:20:34,433 --> 00:20:36,301
Now, you have some systems out there
722
00:20:36,301 --> 00:20:39,004
that that are set up to operate the heat
723
00:20:39,371 --> 00:20:41,173
based on room temperature.
724
00:20:41,173 --> 00:20:43,141
So let's say you're on a concrete slab
725
00:20:43,141 --> 00:20:44,810
and you heat that slab up
726
00:20:44,810 --> 00:20:46,845
and it has all that heat in there.
727
00:20:47,079 --> 00:20:48,880
But it heated up real high.
728
00:20:48,880 --> 00:20:50,882
And now that room up to that temperature,
729
00:20:50,882 --> 00:20:52,851
unless that room drops that temperature
730
00:20:52,851 --> 00:20:53,852
quite a bit,
731
00:20:53,852 --> 00:20:55,387
the floor is now dropping
732
00:20:55,387 --> 00:20:56,088
while that room is
733
00:20:56,088 --> 00:20:56,989
holding all of that heat
734
00:20:58,690 --> 00:20:59,124
with.
735
00:20:59,124 --> 00:21:01,226
You, you just gave wind goosebumps
736
00:21:02,327 --> 00:21:03,762
while you're talking.
737
00:21:03,762 --> 00:21:04,763
You are talking.
738
00:21:04,763 --> 00:21:06,131
Wayne's
739
00:21:06,131 --> 00:21:06,865
this is
740
00:21:06,865 --> 00:21:08,400
this is is like
741
00:21:08,400 --> 00:21:10,435
moisture vapors and mitigation.
742
00:21:10,469 --> 00:21:11,270
Oh, my.
743
00:21:11,270 --> 00:21:12,104
I could
744
00:21:12,170 --> 00:21:14,072
I can see the goose bumps from here on.
745
00:21:14,072 --> 00:21:14,740
Look it up.
746
00:21:14,740 --> 00:21:18,644
He's never been so happy.
747
00:21:18,644 --> 00:21:19,211
That's the thing.
748
00:21:19,211 --> 00:21:19,678
That's the thing.
749
00:21:19,678 --> 00:21:20,245
I mean, with,
750
00:21:20,245 --> 00:21:21,780
with electric heat,
751
00:21:21,780 --> 00:21:24,182
we run into a situation of where
752
00:21:24,182 --> 00:21:25,884
it's that unknown
753
00:21:25,884 --> 00:21:26,585
because there's no
754
00:21:26,585 --> 00:21:28,420
water running in the system.
755
00:21:28,420 --> 00:21:29,554
And the minute that there's
756
00:21:29,554 --> 00:21:30,922
somebody saying that, oh,
757
00:21:30,922 --> 00:21:33,358
my floors are moving around,
758
00:21:33,358 --> 00:21:34,893
we ask the question of,
759
00:21:34,893 --> 00:21:37,496
okay, so what's your humidity like?
760
00:21:37,496 --> 00:21:38,563
Tell us that.
761
00:21:38,563 --> 00:21:40,432
And they're like, Well, we don't know.
762
00:21:40,432 --> 00:21:41,400
We don't track it.
763
00:21:41,400 --> 00:21:42,200
So why are you saying
764
00:21:42,200 --> 00:21:44,169
the heat is to blame?
765
00:21:44,836 --> 00:21:45,270
You know,
766
00:21:45,270 --> 00:21:46,038
I have another
767
00:21:46,038 --> 00:21:47,306
I have a story here
768
00:21:47,306 --> 00:21:49,374
that we have a call that happened
769
00:21:49,374 --> 00:21:50,575
not too long ago.
770
00:21:50,575 --> 00:21:52,377
A customer calls in.
771
00:21:52,377 --> 00:21:55,013
We put your system in the sitting area
772
00:21:55,013 --> 00:21:56,315
in the dining room.
773
00:21:56,315 --> 00:21:59,184
So it's a combined kitchen dining area.
774
00:21:59,851 --> 00:22:01,053
And we put your system
775
00:22:01,053 --> 00:22:03,422
in the sitting area where the table is.
776
00:22:03,789 --> 00:22:05,424
But we didn't put it in the kitchen area
777
00:22:05,424 --> 00:22:07,025
where the sink, the stove
778
00:22:07,025 --> 00:22:07,826
and everything else. It's
779
00:22:08,894 --> 00:22:10,062
and in the seating
780
00:22:10,062 --> 00:22:12,197
area, the floor is perfect.
781
00:22:12,197 --> 00:22:12,631
However,
782
00:22:12,631 --> 00:22:14,132
where it transitioned into the kitchen,
783
00:22:14,132 --> 00:22:15,500
the kitchen
784
00:22:16,468 --> 00:22:17,903
ended up copping
785
00:22:18,270 --> 00:22:19,771
what ended up happening there.
786
00:22:19,771 --> 00:22:20,539
And we're like, Well,
787
00:22:20,539 --> 00:22:22,341
you didn't have the radiant heat there.
788
00:22:22,341 --> 00:22:23,075
Well, why didn't it
789
00:22:23,075 --> 00:22:24,176
cupping the other area?
790
00:22:24,176 --> 00:22:25,577
Because the vapor was able to move
791
00:22:25,577 --> 00:22:27,679
through from the basement to the
792
00:22:27,679 --> 00:22:29,581
through the space back and forth,
793
00:22:29,581 --> 00:22:30,816
because you kept that floor
794
00:22:30,816 --> 00:22:33,452
76 degrees, just a steady 76.
795
00:22:34,286 --> 00:22:35,620
And when the temperature dropped in
796
00:22:35,620 --> 00:22:37,622
the air conditioner turned on
797
00:22:37,622 --> 00:22:38,690
and all that moisture
798
00:22:38,690 --> 00:22:41,093
settled on your wood and
799
00:22:41,093 --> 00:22:42,661
swelled it up.
800
00:22:42,861 --> 00:22:43,795
So when are we
801
00:22:43,795 --> 00:22:44,529
when are we putting that
802
00:22:44,529 --> 00:22:45,931
heating in know, kitchen?
803
00:22:45,931 --> 00:22:46,665
Yeah.
804
00:22:46,698 --> 00:22:49,201
That was my question. Yeah.
805
00:22:49,201 --> 00:22:50,102
They are doing it.
806
00:22:50,102 --> 00:22:51,436
They ended up buying it.
807
00:22:51,436 --> 00:22:52,704
So I don't want to
808
00:22:52,704 --> 00:22:54,806
I want to circle back to where you said,
809
00:22:54,806 --> 00:22:57,542
you know, bring it up to the heat
810
00:22:58,443 --> 00:22:59,911
incrementally.
811
00:22:59,911 --> 00:23:01,413
That's that's an important point.
812
00:23:01,413 --> 00:23:02,314
You don't want to turn it on
813
00:23:02,314 --> 00:23:03,281
and shop the system.
814
00:23:03,281 --> 00:23:04,282
If you know,
815
00:23:04,282 --> 00:23:05,784
if your house hasn't been lived in
816
00:23:05,784 --> 00:23:06,785
in it's 60 degrees
817
00:23:06,785 --> 00:23:07,285
and I'll send
818
00:23:07,285 --> 00:23:09,554
you want to bring it up to 75 degrees
819
00:23:09,554 --> 00:23:10,355
or whatever.
820
00:23:10,355 --> 00:23:11,289
You do want to do that
821
00:23:11,289 --> 00:23:14,626
in, what, 45 degree increments.
822
00:23:14,626 --> 00:23:17,529
45 degrees per 24. Hours? Okay.
823
00:23:18,930 --> 00:23:19,765
And also, let's
824
00:23:19,765 --> 00:23:20,599
let's kind of walk it
825
00:23:20,599 --> 00:23:22,200
through for customers that I've seen it
826
00:23:22,200 --> 00:23:23,135
so I can visualize it.
827
00:23:23,135 --> 00:23:25,137
But you're going to walk into a job,
828
00:23:25,137 --> 00:23:25,704
you can do it.
829
00:23:25,704 --> 00:23:26,905
You have an existing floor
830
00:23:26,905 --> 00:23:28,907
with plywood subfloor.
831
00:23:28,907 --> 00:23:30,542
You can use this system, right?
832
00:23:30,542 --> 00:23:32,310
I mean, just
833
00:23:32,310 --> 00:23:35,013
the 70 year old house house from 1975,
834
00:23:35,747 --> 00:23:36,581
plywood subfloor is
835
00:23:36,581 --> 00:23:37,282
you can walk in
836
00:23:37,282 --> 00:23:39,284
and do this up self for the homeowner.
837
00:23:39,885 --> 00:23:40,652
You walk in
838
00:23:40,652 --> 00:23:41,953
and you have your mats, right?
839
00:23:41,953 --> 00:23:42,854
And one of them has like
840
00:23:42,854 --> 00:23:44,556
three feet wide or so.
841
00:23:44,556 --> 00:23:45,757
Two options, three foot
842
00:23:45,757 --> 00:23:47,959
or a foot and a half. Okay.
843
00:23:47,959 --> 00:23:50,562
So you roll these out, correct?
844
00:23:51,396 --> 00:23:53,098
And then from there you can
845
00:23:53,098 --> 00:23:54,399
you can acclimate. You would.
846
00:23:54,399 --> 00:23:55,200
So it doesn't take
847
00:23:55,200 --> 00:23:57,002
a lot of extra time on the job.
848
00:23:57,002 --> 00:23:58,203
As a matter of fact,
849
00:23:58,203 --> 00:23:59,104
surprisingly,
850
00:23:59,104 --> 00:24:00,272
it doesn't take a lot of extra
851
00:24:00,272 --> 00:24:02,107
time to do this type of install.
852
00:24:02,107 --> 00:24:03,708
Like I said, if you're doing a nail down,
853
00:24:03,708 --> 00:24:05,677
you see the wires right in front of you.
854
00:24:05,677 --> 00:24:08,146
I mean, these are three inches apart
855
00:24:08,146 --> 00:24:09,448
if you're doing a glue down.
856
00:24:09,448 --> 00:24:11,817
I mean, a lot of people do a double stack
857
00:24:11,817 --> 00:24:12,584
when they put down
858
00:24:13,952 --> 00:24:15,187
caulk a rubber and they
859
00:24:15,187 --> 00:24:16,021
got to glue that down
860
00:24:16,021 --> 00:24:17,055
and they come back in the next day
861
00:24:17,055 --> 00:24:19,057
or so, then they glued for on top of it.
862
00:24:19,057 --> 00:24:20,492
It's actually faster than that
863
00:24:20,492 --> 00:24:21,393
because you can
864
00:24:21,393 --> 00:24:21,960
as I said,
865
00:24:21,960 --> 00:24:23,061
you can lay the mats down
866
00:24:23,061 --> 00:24:24,496
wet and the adhesive,
867
00:24:24,496 --> 00:24:25,831
and then you can lay the adhesive
868
00:24:25,831 --> 00:24:27,265
right over top of the mat and start
869
00:24:27,265 --> 00:24:28,934
installing right away way.
870
00:24:28,934 --> 00:24:29,868
And I do want to correct you.
871
00:24:29,868 --> 00:24:31,937
It's it's not only you can
872
00:24:31,937 --> 00:24:33,371
that's the approved method.
873
00:24:33,371 --> 00:24:35,507
You work in locations that you can
874
00:24:35,507 --> 00:24:36,875
you don't want to glue down
875
00:24:36,875 --> 00:24:37,742
the entire mat
876
00:24:37,742 --> 00:24:39,544
because then you don't have that push
877
00:24:39,544 --> 00:24:40,445
through of that adhesive.
878
00:24:40,445 --> 00:24:41,446
If you remember,
879
00:24:41,446 --> 00:24:44,249
and really bond bottom to top layer.
880
00:24:44,583 --> 00:24:45,884
Okay. Yeah, good point.
881
00:24:45,884 --> 00:24:47,652
Because that's when the samples we did,
882
00:24:47,652 --> 00:24:49,287
that's what we it to us.
883
00:24:49,287 --> 00:24:50,088
We laid it wet,
884
00:24:50,088 --> 00:24:51,223
laid the mat, laid on top.
885
00:24:51,223 --> 00:24:52,924
So you're saying that must be done.
886
00:24:52,924 --> 00:24:54,259
That that's how it's done.
887
00:24:54,259 --> 00:24:55,627
Only work in the second.
888
00:24:55,627 --> 00:24:55,827
Well,
889
00:24:55,827 --> 00:24:56,761
you're not going to go out
890
00:24:56,761 --> 00:24:58,864
in and glue down
891
00:24:58,864 --> 00:25:00,799
or spread your adhesive
892
00:25:00,799 --> 00:25:03,001
in the entire room and then work on that.
893
00:25:03,001 --> 00:25:04,603
Yeah. Yeah. Makes sense.
894
00:25:04,603 --> 00:25:06,104
If it pushes through the mat,
895
00:25:06,104 --> 00:25:07,839
why would you be walking around on
896
00:25:07,839 --> 00:25:08,473
what adhesive
897
00:25:08,473 --> 00:25:09,808
that's pushing through the mats
898
00:25:09,808 --> 00:25:10,408
and getting stuck
899
00:25:10,408 --> 00:25:12,544
to the bottom of your shoe? Yeah.
900
00:25:12,544 --> 00:25:14,346
I need to edit all that out. Yeah.
901
00:25:15,814 --> 00:25:17,849
You know, surge.
902
00:25:17,849 --> 00:25:18,183
Surge.
903
00:25:18,183 --> 00:25:19,451
I got to tell you,
904
00:25:19,451 --> 00:25:20,685
it looks to me like
905
00:25:20,685 --> 00:25:21,953
you didn't read the fine
906
00:25:21,953 --> 00:25:24,823
print of the on the floor contract.
907
00:25:24,823 --> 00:25:25,624
That don't correct.
908
00:25:25,624 --> 00:25:27,726
We do not correct that way.
909
00:25:27,726 --> 00:25:29,861
That's it's right there. You signed it.
910
00:25:29,861 --> 00:25:30,495
No matter what.
911
00:25:30,495 --> 00:25:33,098
I seen that when you signed that
912
00:25:33,098 --> 00:25:34,065
that you didn't read.
913
00:25:34,065 --> 00:25:35,500
You know what
914
00:25:35,567 --> 00:25:37,669
your lawyers look at this contract.
915
00:25:37,669 --> 00:25:38,303
Contract.
916
00:25:38,303 --> 00:25:39,771
If I got to give the right information
917
00:25:39,771 --> 00:25:41,706
to the installer, that's what I'm doing.
918
00:25:41,706 --> 00:25:42,774
No matter how.
919
00:25:42,774 --> 00:25:44,509
To, Wayne and Wayne will do it.
920
00:25:44,509 --> 00:25:45,911
But you do it discreetly.
921
00:25:45,911 --> 00:25:47,045
It's right in the contract.
922
00:25:47,045 --> 00:25:47,913
How to do this.
923
00:25:47,913 --> 00:25:49,281
All right, let me let me let me get.
924
00:25:49,281 --> 00:25:51,349
A quarter contract.
925
00:25:51,349 --> 00:25:53,051
I'll let me get a whiteboard.
926
00:25:53,051 --> 00:25:54,019
I'll put a note up.
927
00:25:54,019 --> 00:25:55,287
Yeah. There you go.
928
00:25:55,287 --> 00:25:56,888
We'll give you one pass.
929
00:25:56,888 --> 00:25:57,422
No better.
930
00:25:57,422 --> 00:25:58,223
No matter how bad
931
00:25:58,223 --> 00:25:59,925
I go off the reservation and whatever,
932
00:25:59,925 --> 00:26:01,192
just keep rolling with as much as.
933
00:26:01,192 --> 00:26:04,629
And no matter how painful it is.
934
00:26:04,629 --> 00:26:05,330
No, thank you.
935
00:26:05,330 --> 00:26:06,364
Thank you for correcting me.
936
00:26:07,832 --> 00:26:08,867
So but my point is,
937
00:26:08,867 --> 00:26:10,402
it's a pretty fast install.
938
00:26:10,402 --> 00:26:12,003
It doesn't take a lot of time.
939
00:26:12,003 --> 00:26:13,104
And what I again,
940
00:26:13,104 --> 00:26:15,073
I keep going back to the upsell
941
00:26:15,073 --> 00:26:16,107
because that's what you're offering.
942
00:26:16,107 --> 00:26:18,209
I mean, it's an investment in their home.
943
00:26:18,209 --> 00:26:19,344
Your it's a really
944
00:26:19,344 --> 00:26:21,246
if anybody has not walked on radiant heat
945
00:26:21,246 --> 00:26:21,980
it's a beautiful
946
00:26:21,980 --> 00:26:23,114
what I mean that's that's
947
00:26:23,114 --> 00:26:23,648
why you see always
948
00:26:23,648 --> 00:26:24,549
the commercials
949
00:26:24,549 --> 00:26:25,650
in the bathrooms
950
00:26:25,650 --> 00:26:26,484
where the ladies walking
951
00:26:26,484 --> 00:26:27,452
across the bathroom.
952
00:26:27,452 --> 00:26:29,454
I just saw a movie the other day.
953
00:26:29,454 --> 00:26:29,788
What was it?
954
00:26:29,788 --> 00:26:31,656
I can't remember it,
955
00:26:31,656 --> 00:26:32,824
but our lady was walking
956
00:26:32,824 --> 00:26:35,760
across the warm floor in the bathroom.
957
00:26:35,760 --> 00:26:36,561
And so you can have that
958
00:26:36,561 --> 00:26:37,529
with your hardwood floors
959
00:26:37,529 --> 00:26:38,863
throughout the house.
960
00:26:38,863 --> 00:26:40,966
And it's really a nice system.
961
00:26:40,966 --> 00:26:41,199
Well,
962
00:26:41,199 --> 00:26:42,867
one of the one of the most common things
963
00:26:42,867 --> 00:26:43,802
that the contractors
964
00:26:43,802 --> 00:26:45,804
that work with us regularly do,
965
00:26:45,804 --> 00:26:46,471
they walk in,
966
00:26:46,471 --> 00:26:47,672
they're doing a sitting room.
967
00:26:47,672 --> 00:26:49,307
They're doing of the hallway,
968
00:26:49,307 --> 00:26:50,909
they're doing the kitchen,
969
00:26:50,909 --> 00:26:51,743
but they've got carpets
970
00:26:51,743 --> 00:26:53,011
going into the bedrooms.
971
00:26:53,011 --> 00:26:56,581
Why and, and the installer comes in
972
00:26:56,848 --> 00:26:57,849
and he's look at
973
00:26:57,849 --> 00:26:59,250
why are you doing carpet in the bedrooms.
974
00:26:59,250 --> 00:27:00,452
If we can add the heat in there,
975
00:27:00,452 --> 00:27:01,386
you don't carpet the bedrooms
976
00:27:01,386 --> 00:27:02,520
because it's cold or are you doing it
977
00:27:02,520 --> 00:27:03,922
because that's what you like.
978
00:27:03,922 --> 00:27:04,489
Yes.
979
00:27:04,489 --> 00:27:05,790
And all of a sudden
980
00:27:05,790 --> 00:27:08,126
they're getting another 300 square feet.
981
00:27:08,126 --> 00:27:09,928
Mm. Yeah, absolutely.
982
00:27:09,928 --> 00:27:11,296
That's very that's a great point.
983
00:27:12,397 --> 00:27:14,165
So let me ask the question,
984
00:27:14,165 --> 00:27:14,566
is this
985
00:27:14,566 --> 00:27:16,201
just a supplement to heating
986
00:27:16,201 --> 00:27:19,170
or can this be your main source of heat?
987
00:27:20,872 --> 00:27:23,308
Yes.
988
00:27:23,308 --> 00:27:24,476
And that's going to be the answer
989
00:27:24,476 --> 00:27:26,211
that way. Yes.
990
00:27:26,211 --> 00:27:28,980
For for the purposes of
991
00:27:29,614 --> 00:27:32,550
is it a main source of heat,
992
00:27:32,550 --> 00:27:33,385
you've got a five
993
00:27:33,385 --> 00:27:34,452
degree temperature climb
994
00:27:34,452 --> 00:27:35,520
that you can set up for a day.
995
00:27:35,520 --> 00:27:36,955
So you can't use this
996
00:27:36,955 --> 00:27:39,090
as your only source of heat.
997
00:27:39,090 --> 00:27:40,759
You can't use it as a sole source of heat
998
00:27:40,759 --> 00:27:43,294
because if your house is at 55 degrees
999
00:27:43,294 --> 00:27:44,162
because you've left it on a
1000
00:27:44,162 --> 00:27:45,230
you want to vacation
1001
00:27:45,230 --> 00:27:46,598
in the middle of January,
1002
00:27:46,598 --> 00:27:48,700
then you want to turn the temperature up.
1003
00:27:48,700 --> 00:27:49,968
You're only setting it to 60.
1004
00:27:49,968 --> 00:27:52,504
That's not comfortable for you to be in
1005
00:27:52,504 --> 00:27:53,104
space. One
1006
00:27:54,205 --> 00:27:57,042
However, it can make the floor warmer,
1007
00:27:57,108 --> 00:27:57,842
slower
1008
00:27:57,842 --> 00:27:59,377
to that to where
1009
00:27:59,377 --> 00:28:00,845
if you take my house in Chicago
1010
00:28:00,845 --> 00:28:02,280
where we're at, my wife wouldn't
1011
00:28:02,280 --> 00:28:03,114
let me buy a new house
1012
00:28:03,114 --> 00:28:04,015
in the last couple of years
1013
00:28:04,015 --> 00:28:06,017
because the first thing the issue is,
1014
00:28:06,017 --> 00:28:07,118
are we redoing the floors
1015
00:28:07,118 --> 00:28:08,486
after we buy the house?
1016
00:28:08,486 --> 00:28:09,087
I'm like,
1017
00:28:09,120 --> 00:28:09,754
we've got a two year
1018
00:28:09,754 --> 00:28:10,422
old, a four year old.
1019
00:28:10,422 --> 00:28:11,823
I can't do that
1020
00:28:11,823 --> 00:28:13,858
because like, yeah, they're not moving.
1021
00:28:13,858 --> 00:28:17,328
So my, my furnace does not run
1022
00:28:17,929 --> 00:28:18,863
really a lot
1023
00:28:18,863 --> 00:28:20,732
because I've got a house built in 1990.
1024
00:28:20,732 --> 00:28:21,566
I've got a fairly tight
1025
00:28:21,566 --> 00:28:23,401
envelope, nice and fresh
1026
00:28:23,401 --> 00:28:25,503
you know well-made will maintain there.
1027
00:28:25,737 --> 00:28:27,672
And I put in in floor heating
1028
00:28:27,672 --> 00:28:28,807
when I ripped out all the carpet,
1029
00:28:28,807 --> 00:28:31,076
the entire house was carpet before
1030
00:28:31,076 --> 00:28:33,278
and I keep my floors at 72.
1031
00:28:33,311 --> 00:28:34,446
My house is kept,
1032
00:28:34,446 --> 00:28:37,282
my house naturally sits at 70.
1033
00:28:37,282 --> 00:28:38,983
How much more heat do I need?
1034
00:28:38,983 --> 00:28:41,619
And my my kids are playing on the floor.
1035
00:28:41,653 --> 00:28:43,688
They're in the 70 to 73 window right
1036
00:28:43,688 --> 00:28:44,622
there where they're playing
1037
00:28:45,657 --> 00:28:46,291
my head that
1038
00:28:46,291 --> 00:28:48,226
68 because I'm higher up than them
1039
00:28:48,226 --> 00:28:49,861
and I've got a cool head, warm toes.
1040
00:28:49,861 --> 00:28:51,663
My wife's not complaining.
1041
00:28:51,663 --> 00:28:53,198
Kids are happy,
1042
00:28:53,198 --> 00:28:54,432
my furnace isn't running
1043
00:28:54,432 --> 00:28:55,366
and I'm not blowing
1044
00:28:55,366 --> 00:28:56,401
and drying
1045
00:28:56,401 --> 00:28:57,836
all the moisture out of my hair
1046
00:28:57,836 --> 00:28:59,137
in the winter and the winter.
1047
00:28:59,137 --> 00:29:00,905
Yeah, perfect.
1048
00:29:00,905 --> 00:29:02,741
I did have to change my humidifier
1049
00:29:02,741 --> 00:29:03,908
because of that, though.
1050
00:29:03,908 --> 00:29:05,410
Well, no, no.
1051
00:29:05,410 --> 00:29:07,679
No furnace, no humidification. Yeah.
1052
00:29:07,679 --> 00:29:09,781
I needed to change to steam humidifier
1053
00:29:09,781 --> 00:29:11,049
so I could just blow the fan
1054
00:29:11,049 --> 00:29:12,350
and the humidifier for the whole house.
1055
00:29:12,350 --> 00:29:13,952
Humidifier Very nice.
1056
00:29:13,952 --> 00:29:16,387
I can't do the bypass with the filters.
1057
00:29:16,387 --> 00:29:18,389
So I also know that
1058
00:29:18,389 --> 00:29:19,724
there's a lot of manufacturers
1059
00:29:19,724 --> 00:29:20,959
now that approve the system
1060
00:29:20,959 --> 00:29:22,393
with their flooring, correct?
1061
00:29:22,393 --> 00:29:24,195
Oh, yeah, yeah, yeah, yeah.
1062
00:29:24,195 --> 00:29:24,829
Well, it's
1063
00:29:24,829 --> 00:29:26,297
something that we're trying to do,
1064
00:29:26,297 --> 00:29:26,898
at least from
1065
00:29:26,898 --> 00:29:28,733
our side, is provide
1066
00:29:28,733 --> 00:29:30,568
the installer with an eco system.
1067
00:29:30,568 --> 00:29:31,469
I mean, this is how you and
1068
00:29:31,469 --> 00:29:32,704
I started talking,
1069
00:29:32,704 --> 00:29:33,605
you know,
1070
00:29:33,872 --> 00:29:35,874
when one of the installer calls us,
1071
00:29:36,407 --> 00:29:39,043
if you don't have an answer for them,
1072
00:29:39,043 --> 00:29:40,411
they're, they're kind of worried
1073
00:29:40,411 --> 00:29:42,013
and those kind of things.
1074
00:29:42,013 --> 00:29:44,282
And I didn't want to have to wait of,
1075
00:29:44,682 --> 00:29:46,117
you know, bacon installer
1076
00:29:46,117 --> 00:29:47,552
any installer and he calls
1077
00:29:47,552 --> 00:29:48,086
Hey Wayne,
1078
00:29:48,086 --> 00:29:49,320
I've got this heating system
1079
00:29:49,320 --> 00:29:50,088
that I want to put in.
1080
00:29:50,088 --> 00:29:51,656
Will the work will the glue work with it?
1081
00:29:51,656 --> 00:29:53,158
Well, I got to do testing
1082
00:29:53,158 --> 00:29:55,360
and we all know how busy we are, right?
1083
00:29:55,360 --> 00:29:55,593
You know,
1084
00:29:55,593 --> 00:29:57,362
we wanted to get that out of the way.
1085
00:29:57,362 --> 00:29:58,530
That's why we Wayne
1086
00:29:58,530 --> 00:30:00,331
and I connected a while back.
1087
00:30:00,331 --> 00:30:02,000
And you did the testing of the adhesives.
1088
00:30:03,234 --> 00:30:04,669
We reached out to,
1089
00:30:04,669 --> 00:30:06,571
as you mentioned, Ron, from Hallmark.
1090
00:30:06,571 --> 00:30:07,939
We met him on the radio
1091
00:30:07,939 --> 00:30:09,274
and he task force.
1092
00:30:09,274 --> 00:30:10,842
And the first thing that we did is
1093
00:30:10,842 --> 00:30:12,544
we went about and said,
1094
00:30:12,544 --> 00:30:15,480
you know your flaws, you know flaws.
1095
00:30:16,414 --> 00:30:17,782
Tell me what your flaws
1096
00:30:17,782 --> 00:30:19,551
need to work with heat
1097
00:30:19,551 --> 00:30:20,552
because we can make the heat
1098
00:30:20,552 --> 00:30:22,720
do anything you needed to do
1099
00:30:22,720 --> 00:30:25,089
in order to make it be easier to install.
1100
00:30:25,089 --> 00:30:27,158
Not obtrusive work with the adhesives.
1101
00:30:27,192 --> 00:30:28,293
Work with the nails.
1102
00:30:28,293 --> 00:30:30,995
And what limits will you will
1103
00:30:30,995 --> 00:30:32,430
it take to get your floor
1104
00:30:32,430 --> 00:30:34,332
to approve that?
1105
00:30:34,332 --> 00:30:36,267
And that's where a system came up
1106
00:30:36,267 --> 00:30:37,836
and that's where warmth and warm
1107
00:30:37,836 --> 00:30:39,637
stuff came to be.
1108
00:30:39,637 --> 00:30:40,138
The system
1109
00:30:40,138 --> 00:30:42,106
that you want to choose for what?
1110
00:30:42,207 --> 00:30:44,275
Well, I told you that
1111
00:30:44,275 --> 00:30:45,009
I have such
1112
00:30:45,009 --> 00:30:46,611
a great respect for Ron Oliver.
1113
00:30:46,611 --> 00:30:47,979
I know his background
1114
00:30:47,979 --> 00:30:48,847
and his history
1115
00:30:48,847 --> 00:30:49,981
with radiant heat and everything
1116
00:30:49,981 --> 00:30:50,648
and wood flooring.
1117
00:30:50,648 --> 00:30:52,083
And so he's what
1118
00:30:52,083 --> 00:30:53,318
that sparked my mind and.
1119
00:30:53,318 --> 00:30:53,618
All right,
1120
00:30:53,618 --> 00:30:55,653
this is they got something here
1121
00:30:55,653 --> 00:30:56,521
and then meeting
1122
00:30:56,521 --> 00:30:57,388
you up and talking to you
1123
00:30:57,388 --> 00:30:57,856
and what have you.
1124
00:30:57,856 --> 00:30:58,723
It really has been a
1125
00:30:58,723 --> 00:31:00,825
been very interesting. So very cool.
1126
00:31:01,292 --> 00:31:02,627
I mean, there's a lot of info here.
1127
00:31:02,627 --> 00:31:04,062
I don't want to go into too technical.
1128
00:31:04,062 --> 00:31:05,163
I want to keep this a little bit
1129
00:31:05,163 --> 00:31:06,664
more lighthearted.
1130
00:31:06,664 --> 00:31:08,666
Well, speaking of which,
1131
00:31:08,666 --> 00:31:10,768
pronounce your last name for me.
1132
00:31:10,768 --> 00:31:11,603
Schlupp entire.
1133
00:31:12,604 --> 00:31:14,706
So you're you're Scottish, right?
1134
00:31:14,706 --> 00:31:15,607
Schlupp and
1135
00:31:16,741 --> 00:31:20,245
I am from Minsk, Belarus.
1136
00:31:20,678 --> 00:31:22,847
Okay, so I did a little research.
1137
00:31:23,281 --> 00:31:25,383
Oh, of course he did.
1138
00:31:25,383 --> 00:31:27,485
Me for this, too. Oh, here we go.
1139
00:31:27,485 --> 00:31:29,554
I Googled your surname,
1140
00:31:29,554 --> 00:31:35,193
and your last name is the 4,307,654th
1141
00:31:35,193 --> 00:31:38,162
most frequently held surnames worldwide.
1142
00:31:38,930 --> 00:31:40,999
So one in 347 million
1143
00:31:40,999 --> 00:31:43,268
someone people have that surname.
1144
00:31:43,268 --> 00:31:45,069
Is right up there with Johnson.
1145
00:31:45,069 --> 00:31:47,705
No, I looked at Johnson too.
1146
00:31:47,705 --> 00:31:50,041
And actually this is very interesting.
1147
00:31:50,375 --> 00:31:52,810
Johnson is derived from the word John,
1148
00:31:53,344 --> 00:31:54,479
the slang word for Lou
1149
00:31:54,479 --> 00:31:54,979
in England,
1150
00:31:54,979 --> 00:31:58,750
a common expression for toilet.
1151
00:31:58,750 --> 00:31:59,250
You couldn't
1152
00:31:59,250 --> 00:32:03,288
wait for me to walk into that one.
1153
00:32:03,288 --> 00:32:05,189
That's why you did that, didn't you?
1154
00:32:05,189 --> 00:32:05,924
I've actually got to.
1155
00:32:05,924 --> 00:32:07,325
Do I feel like a dope.
1156
00:32:07,325 --> 00:32:09,861
No, no, no. I walked right into that.
1157
00:32:11,229 --> 00:32:13,765
Actually, Johnson is an English
1158
00:32:13,765 --> 00:32:16,301
name, meaning son of John or Gifford,
1159
00:32:16,434 --> 00:32:17,702
gift of God.
1160
00:32:17,702 --> 00:32:19,070
So there you go.
1161
00:32:19,070 --> 00:32:20,505
That's going to tell my wife
1162
00:32:20,505 --> 00:32:21,272
that's what I am.
1163
00:32:21,272 --> 00:32:23,474
A gift from God for that.
1164
00:32:23,474 --> 00:32:24,842
Latin for a Yohannes,
1165
00:32:24,842 --> 00:32:25,977
which is derived from Hebrew,
1166
00:32:25,977 --> 00:32:29,280
Johann and meaning Jehovah, his favorite.
1167
00:32:29,280 --> 00:32:30,848
So. All right.
1168
00:32:31,449 --> 00:32:31,916
All right.
1169
00:32:31,916 --> 00:32:33,151
So I go in,
1170
00:32:33,151 --> 00:32:34,485
I rip up the carpet, I'm
1171
00:32:34,485 --> 00:32:35,620
going to install a floor.
1172
00:32:35,620 --> 00:32:36,354
I looked over,
1173
00:32:36,354 --> 00:32:37,322
they got
1174
00:32:37,322 --> 00:32:38,456
forced hot air
1175
00:32:38,456 --> 00:32:41,059
heating from an oil heater.
1176
00:32:41,059 --> 00:32:43,695
And then I say, Hey,
1177
00:32:43,695 --> 00:32:45,396
I got this stuff I can roll out
1178
00:32:45,396 --> 00:32:46,998
nail on top of
1179
00:32:46,998 --> 00:32:49,334
and we'll cut your oil use by 80%.
1180
00:32:51,002 --> 00:32:52,503
You can say that
1181
00:32:53,671 --> 00:32:54,472
surgery.
1182
00:32:54,472 --> 00:32:55,540
There you go.
1183
00:32:55,540 --> 00:32:56,474
You can say that.
1184
00:32:56,474 --> 00:32:58,576
I'm not going to say that
1185
00:32:59,344 --> 00:33:00,211
if you're
1186
00:33:00,611 --> 00:33:03,181
if you're in a house that's using oil,
1187
00:33:03,181 --> 00:33:04,716
I don't I don't know what it would be.
1188
00:33:04,716 --> 00:33:05,149
Are you doing
1189
00:33:05,149 --> 00:33:05,850
the entire
1190
00:33:05,850 --> 00:33:07,051
are you doing the entire house
1191
00:33:07,051 --> 00:33:09,420
or are you doing a bedroom?
1192
00:33:09,420 --> 00:33:11,489
You tell me you sell stuff.
1193
00:33:11,956 --> 00:33:13,291
There's an upsell opportunity
1194
00:33:13,291 --> 00:33:14,692
and that would be it, right?
1195
00:33:14,692 --> 00:33:15,293
I mean,
1196
00:33:15,393 --> 00:33:17,829
so it sounds like that would be my sale.
1197
00:33:17,829 --> 00:33:19,864
Is selling people.
1198
00:33:19,864 --> 00:33:21,065
You're not going to have to use
1199
00:33:21,065 --> 00:33:21,833
as much oil,
1200
00:33:21,833 --> 00:33:23,267
especially with
1201
00:33:23,267 --> 00:33:24,869
what's going on currently.
1202
00:33:24,869 --> 00:33:26,838
I mean, this seems
1203
00:33:26,838 --> 00:33:28,573
like a pretty great system.
1204
00:33:28,573 --> 00:33:30,008
Using oil is one thing,
1205
00:33:30,008 --> 00:33:31,509
but this allows you to use
1206
00:33:31,509 --> 00:33:33,344
a different method of method
1207
00:33:33,344 --> 00:33:34,812
or a different utility.
1208
00:33:34,812 --> 00:33:36,714
So if you're doing solar improvements
1209
00:33:36,714 --> 00:33:38,383
as well, you've got batteries at night
1210
00:33:38,383 --> 00:33:39,517
that work there,
1211
00:33:39,517 --> 00:33:40,618
you've got a concrete
1212
00:33:40,618 --> 00:33:41,552
slab potentially
1213
00:33:41,552 --> 00:33:43,021
that the house is sitting on
1214
00:33:43,021 --> 00:33:44,489
and you're using the electricity
1215
00:33:44,489 --> 00:33:45,223
that you can gain
1216
00:33:45,223 --> 00:33:45,990
through during the day
1217
00:33:45,990 --> 00:33:48,393
to keep that slab already warm
1218
00:33:48,393 --> 00:33:49,127
in the bedroom,
1219
00:33:49,127 --> 00:33:50,528
close the doors at night
1220
00:33:50,528 --> 00:33:51,863
so you're not getting the airflow
1221
00:33:51,863 --> 00:33:54,132
as much through the rest of the house
1222
00:33:54,132 --> 00:33:55,867
and keep those floors a little warmer
1223
00:33:55,867 --> 00:33:57,535
while you turn down the fire,
1224
00:33:57,535 --> 00:33:59,637
the system overnight by five degrees
1225
00:34:00,338 --> 00:34:01,472
in the other spaces
1226
00:34:01,472 --> 00:34:02,507
and use the oil
1227
00:34:02,507 --> 00:34:04,809
to supplement everything else.
1228
00:34:04,809 --> 00:34:05,576
Again, you've got
1229
00:34:05,576 --> 00:34:06,611
when you're using a force,
1230
00:34:06,611 --> 00:34:07,812
the air system,
1231
00:34:07,812 --> 00:34:10,081
nothing wrong with forced air, obviously,
1232
00:34:10,081 --> 00:34:12,750
but what happens is hot air rises.
1233
00:34:13,217 --> 00:34:15,253
So you're first heating all of that air
1234
00:34:15,253 --> 00:34:16,621
with that oil,
1235
00:34:16,621 --> 00:34:18,723
which then heats your ceiling,
1236
00:34:18,723 --> 00:34:20,425
which then comes down to cool,
1237
00:34:20,425 --> 00:34:21,759
to warm you up.
1238
00:34:21,759 --> 00:34:22,660
And the first thing you've got
1239
00:34:22,660 --> 00:34:23,194
is a hot head
1240
00:34:23,194 --> 00:34:26,297
and your toes are still cold right now.
1241
00:34:26,297 --> 00:34:27,765
Go go back to skiing
1242
00:34:27,765 --> 00:34:31,202
and using using skiing as an analogy, a
1243
00:34:32,036 --> 00:34:33,771
bad jacket, great boots.
1244
00:34:33,771 --> 00:34:35,807
You're out there having fun
1245
00:34:35,807 --> 00:34:37,708
no matter how good your jacket is.
1246
00:34:37,708 --> 00:34:39,110
If you got bad boots, you're not
1247
00:34:39,110 --> 00:34:39,911
having a good day.
1248
00:34:41,446 --> 00:34:42,180
So if you've got
1249
00:34:42,180 --> 00:34:45,149
warm toes, you're good
1250
00:34:45,149 --> 00:34:47,852
and is the same kind of situation.
1251
00:34:47,852 --> 00:34:48,853
My wife had to.
1252
00:34:48,853 --> 00:34:51,022
This not to mention at nighttime
1253
00:34:51,022 --> 00:34:52,023
you can reduce the heat
1254
00:34:52,023 --> 00:34:54,325
and a lot more at nighttime wear
1255
00:34:54,325 --> 00:34:56,127
and there's the wake up and shock
1256
00:34:56,127 --> 00:34:57,061
factor of it all.
1257
00:34:57,061 --> 00:34:58,296
So, you know,
1258
00:34:58,296 --> 00:34:59,664
you wake up in the middle of the night,
1259
00:34:59,664 --> 00:35:01,232
you step down on a cold floor.
1260
00:35:01,232 --> 00:35:02,400
Regardless of how warm
1261
00:35:02,400 --> 00:35:06,304
the house is, you're still awake.
1262
00:35:06,304 --> 00:35:07,505
Whatever the reason you wake up
1263
00:35:07,505 --> 00:35:08,840
in the middle night is.
1264
00:35:08,840 --> 00:35:10,842
And this seems like a great upsell
1265
00:35:10,842 --> 00:35:11,676
opportunity, though,
1266
00:35:11,676 --> 00:35:14,011
if you're selling floors.
1267
00:35:14,011 --> 00:35:15,279
Whether you're doing one room
1268
00:35:15,279 --> 00:35:16,581
or you're doing the whole house take.
1269
00:35:16,581 --> 00:35:18,549
Yeah, absolutely.
1270
00:35:18,549 --> 00:35:19,383
I mean, we all know
1271
00:35:19,383 --> 00:35:20,551
electricity is the newest
1272
00:35:20,551 --> 00:35:22,787
and the only renewable energy source
1273
00:35:22,787 --> 00:35:23,654
that everybody's
1274
00:35:23,654 --> 00:35:24,856
kind of pushing things do, whether
1275
00:35:24,856 --> 00:35:26,257
it be wind, solar,
1276
00:35:27,925 --> 00:35:28,893
hydro, hydro,
1277
00:35:28,893 --> 00:35:30,461
hydroelectric, nuclear,
1278
00:35:30,461 --> 00:35:31,863
whatever the case may be,
1279
00:35:31,863 --> 00:35:33,898
if right now electricity is the cheapest
1280
00:35:34,665 --> 00:35:36,267
source of energy in most places.
1281
00:35:36,267 --> 00:35:37,034
Easy to do.
1282
00:35:37,034 --> 00:35:38,169
It's an upsell.
1283
00:35:38,169 --> 00:35:40,271
Upsell, baby, make some more money.
1284
00:35:40,304 --> 00:35:41,639
You only got one shot.
1285
00:35:41,639 --> 00:35:43,040
Start offering it.
1286
00:35:43,040 --> 00:35:44,475
Start Offering it because.
1287
00:35:44,475 --> 00:35:46,210
Yeah, it is.
1288
00:35:46,210 --> 00:35:47,245
I mean, you're going to close
1289
00:35:47,245 --> 00:35:49,347
one out of ten maybe. Yeah.
1290
00:35:49,680 --> 00:35:52,583
But that one out of ten need so
1291
00:35:52,583 --> 00:35:55,086
job done locally here recently
1292
00:35:55,987 --> 00:35:57,722
just so you understand just to understand
1293
00:35:57,722 --> 00:35:58,956
the number retailer
1294
00:35:58,956 --> 00:36:00,525
retailer bought it for nine bucks
1295
00:36:00,525 --> 00:36:01,726
a square foot
1296
00:36:02,727 --> 00:36:04,629
contra actor took an extra hour
1297
00:36:04,629 --> 00:36:06,631
and a half to lay the mats out
1298
00:36:06,631 --> 00:36:07,765
and spread that adhesive
1299
00:36:07,765 --> 00:36:09,200
as he was doing it.
1300
00:36:09,433 --> 00:36:11,536
Right, right.
1301
00:36:11,602 --> 00:36:14,038
Build $6 an hour
1302
00:36:14,472 --> 00:36:16,007
to do that and for heat
1303
00:36:16,007 --> 00:36:16,841
in addition to the
1304
00:36:16,841 --> 00:36:17,808
glue, double glue down,
1305
00:36:18,776 --> 00:36:19,710
which he charged,
1306
00:36:19,710 --> 00:36:21,679
which he charged four and a quarter on,
1307
00:36:21,679 --> 00:36:23,581
he made more
1308
00:36:23,681 --> 00:36:25,783
with the thought of radiant heat
1309
00:36:25,783 --> 00:36:26,250
than he did
1310
00:36:26,250 --> 00:36:29,487
doing the labor of the double blew down
1311
00:36:29,487 --> 00:36:31,122
the entire project, took him
1312
00:36:31,122 --> 00:36:33,691
an extra hour and a half.
1313
00:36:33,691 --> 00:36:34,625
Wow.
1314
00:36:34,625 --> 00:36:35,326
So series,
1315
00:36:35,326 --> 00:36:36,994
how can somebody get hold of it?
1316
00:36:36,994 --> 00:36:38,763
Give us a call directly.
1317
00:36:38,763 --> 00:36:42,233
Phone number is one 800 3088057.
1318
00:36:42,233 --> 00:36:44,168
Ask for me directly
1319
00:36:44,168 --> 00:36:45,303
my extensions ten
1320
00:36:45,303 --> 00:36:45,636
shoot me
1321
00:36:45,636 --> 00:36:48,272
an email Sergey at thermostat com
1322
00:36:48,940 --> 00:36:49,907
go to thermostat dot
1323
00:36:49,907 --> 00:36:52,143
com Fill out an online form
1324
00:36:52,143 --> 00:36:53,444
talk to any of us here.
1325
00:36:53,444 --> 00:36:53,878
You've been
1326
00:36:53,878 --> 00:36:55,146
one of the most accessible guys.
1327
00:36:55,146 --> 00:36:56,847
Whenever I ever had a technical question
1328
00:36:56,847 --> 00:36:58,115
you've always answered.
1329
00:36:58,115 --> 00:36:59,617
So I appreciate that.
1330
00:36:59,617 --> 00:37:01,018
And that's one of the reasons
1331
00:37:01,018 --> 00:37:01,886
why you're on your year.
1332
00:37:01,886 --> 00:37:02,887
It's great to have an
1333
00:37:02,887 --> 00:37:03,854
expert in the field.
1334
00:37:03,854 --> 00:37:05,890
And and I tell you,
1335
00:37:05,890 --> 00:37:06,123
I mean,
1336
00:37:06,123 --> 00:37:06,557
like I said,
1337
00:37:06,557 --> 00:37:06,958
at the end of
1338
00:37:06,958 --> 00:37:08,192
if the guidelines change, it's
1339
00:37:08,192 --> 00:37:09,760
favored your system.
1340
00:37:09,760 --> 00:37:13,264
And really made it more easy to do
1341
00:37:14,165 --> 00:37:15,299
radiant heating.
1342
00:37:15,299 --> 00:37:17,435
And I think this is like Rob
1343
00:37:17,435 --> 00:37:19,470
says, it's a great upsell opportunity.
1344
00:37:19,470 --> 00:37:20,271
And man,
1345
00:37:20,271 --> 00:37:21,872
I appreciate you taking the time
1346
00:37:21,872 --> 00:37:23,908
to educate us a little bit.
1347
00:37:24,542 --> 00:37:26,677
And yeah, man, so.
1348
00:37:26,677 --> 00:37:28,312
We'll actually go out on a limb here.
1349
00:37:28,312 --> 00:37:29,413
And I was talking to our team
1350
00:37:29,413 --> 00:37:30,448
members here.
1351
00:37:30,448 --> 00:37:31,148
We'll go out on a limb
1352
00:37:31,148 --> 00:37:34,018
and actually plug Boehner the the crtc's
1353
00:37:34,552 --> 00:37:36,520
if you are going to participate
1354
00:37:36,520 --> 00:37:38,823
at a Nazi class. Yeah.
1355
00:37:38,823 --> 00:37:40,658
And you give a
1356
00:37:40,658 --> 00:37:41,292
you can either
1357
00:37:41,292 --> 00:37:43,194
talk to the bone instructor
1358
00:37:43,194 --> 00:37:44,629
or give us a call
1359
00:37:44,629 --> 00:37:45,563
directly and say, hey,
1360
00:37:45,563 --> 00:37:46,897
I'm going to be at this RTC
1361
00:37:46,897 --> 00:37:48,165
on these dates.
1362
00:37:48,165 --> 00:37:49,634
We'll send you a sample map
1363
00:37:49,634 --> 00:37:50,935
that you can use to buy
1364
00:37:50,935 --> 00:37:52,036
both the products on
1365
00:37:52,036 --> 00:37:54,272
and play with it at the RTC
1366
00:37:55,039 --> 00:37:56,574
right there for when you're there.
1367
00:37:56,574 --> 00:37:57,441
Week of your
1368
00:37:57,441 --> 00:37:59,543
if you're participating in the class,
1369
00:37:59,543 --> 00:38:00,344
reach out to us.
1370
00:38:00,344 --> 00:38:01,412
We'll let you get a hands on
1371
00:38:01,412 --> 00:38:02,446
at the class.
1372
00:38:02,446 --> 00:38:04,448
This is great. Thank you very much.
1373
00:38:04,448 --> 00:38:05,850
We'll roll some out.
1374
00:38:05,850 --> 00:38:08,586
We'll put the adhesive the adhesive down.
1375
00:38:08,586 --> 00:38:09,253
Put this down.
1376
00:38:09,253 --> 00:38:10,588
But said we'll talk about it later.
1377
00:38:10,588 --> 00:38:11,689
Would I nail it?
1378
00:38:11,689 --> 00:38:12,923
Come back the next day,
1379
00:38:12,923 --> 00:38:13,858
whatever you guys want to do it.
1380
00:38:13,858 --> 00:38:14,925
Absolutely. Thank you for that.
1381
00:38:14,925 --> 00:38:17,028
That's very kind of you. Appreciate that.
1382
00:38:17,428 --> 00:38:18,863
It's the only way that we can
1383
00:38:18,863 --> 00:38:20,197
we can help our industry,
1384
00:38:20,197 --> 00:38:21,432
help them learn.
1385
00:38:21,432 --> 00:38:22,700
I like your style.
1386
00:38:22,700 --> 00:38:23,734
Thanks very much.
1387
00:38:23,734 --> 00:38:24,101
Okay.
1388
00:38:24,101 --> 00:38:24,869
Before we go,
1389
00:38:24,869 --> 00:38:25,803
is there anything else
1390
00:38:25,803 --> 00:38:27,772
you want to get across?
1391
00:38:27,772 --> 00:38:31,442
Sorry that we didn't touch on.
1392
00:38:31,442 --> 00:38:32,476
I want to circle back.
1393
00:38:32,476 --> 00:38:33,311
We touched on it,
1394
00:38:33,311 --> 00:38:34,645
but I want to circle back to something
1395
00:38:34,645 --> 00:38:36,480
that I'm finding with a lot of people
1396
00:38:36,480 --> 00:38:37,348
that I talk to that
1397
00:38:37,348 --> 00:38:38,449
that don't offer heat.
1398
00:38:39,583 --> 00:38:40,818
There is a big difference
1399
00:38:40,818 --> 00:38:42,920
between customers ask for it
1400
00:38:43,621 --> 00:38:45,856
and do you offer it.
1401
00:38:45,890 --> 00:38:48,793
So I walk into a lot of retail locations,
1402
00:38:48,793 --> 00:38:50,728
a lot of you know, a lot of the people
1403
00:38:50,728 --> 00:38:52,430
that listen to the shows here,
1404
00:38:52,430 --> 00:38:56,901
they either work with a store or they do
1405
00:38:56,901 --> 00:38:58,269
go out and offer products
1406
00:38:58,269 --> 00:39:00,137
to the customers themselves
1407
00:39:00,137 --> 00:39:01,605
and the most common thing
1408
00:39:01,605 --> 00:39:02,940
that I ask the person that I asked
1409
00:39:02,940 --> 00:39:03,607
is because I need to know
1410
00:39:03,607 --> 00:39:05,076
what their customers are like.
1411
00:39:05,076 --> 00:39:07,278
Do you offer radiant heat?
1412
00:39:07,278 --> 00:39:10,414
And 90% of the time
1413
00:39:10,581 --> 00:39:11,415
and don't quote me
1414
00:39:11,415 --> 00:39:13,217
on the 90%, vastly
1415
00:39:13,217 --> 00:39:15,286
overwhelming percentage of the time,
1416
00:39:15,286 --> 00:39:16,821
the customer or whoever
1417
00:39:16,821 --> 00:39:17,988
I'm talking to, the advisory, well,
1418
00:39:17,988 --> 00:39:20,491
customers don't ask for it.
1419
00:39:20,491 --> 00:39:23,260
Do they ask for the adhesive as well?
1420
00:39:23,260 --> 00:39:25,496
Do they ask for the moisture mitigation?
1421
00:39:25,496 --> 00:39:27,631
Do they ask for the subfloor prep?
1422
00:39:27,631 --> 00:39:29,600
Or do you offer that.
1423
00:39:29,600 --> 00:39:31,502
Such a man?
1424
00:39:31,502 --> 00:39:33,938
That is such a good point. Let me let me
1425
00:39:35,139 --> 00:39:36,507
tell you this.
1426
00:39:36,507 --> 00:39:38,909
When I bought my truck,
1427
00:39:38,909 --> 00:39:39,543
you know, you know,
1428
00:39:39,543 --> 00:39:40,945
the truck has conditioned
1429
00:39:40,945 --> 00:39:42,480
seats like that.
1430
00:39:42,480 --> 00:39:44,281
The cold air says it's okay.
1431
00:39:44,281 --> 00:39:45,349
When I bought my truck, it didn't
1432
00:39:45,349 --> 00:39:46,817
I didn't buy it with that
1433
00:39:46,817 --> 00:39:47,485
because I didn't know
1434
00:39:47,485 --> 00:39:49,387
there was an option to buy that.
1435
00:39:49,387 --> 00:39:50,221
You know how, man
1436
00:39:50,221 --> 00:39:51,122
get when I found out
1437
00:39:51,122 --> 00:39:52,823
that I could have had that,
1438
00:39:52,823 --> 00:39:53,491
you know what I mean?
1439
00:39:53,491 --> 00:39:55,426
And no one told me I could have had that.
1440
00:39:55,426 --> 00:39:58,562
And so really, really good point.
1441
00:39:58,829 --> 00:39:59,263
Really good.
1442
00:39:59,263 --> 00:40:00,030
Excellent point.
1443
00:40:00,030 --> 00:40:01,532
So I'm glad you circle back to
1444
00:40:01,532 --> 00:40:03,033
that makes a lot of sense.
1445
00:40:03,033 --> 00:40:05,069
And going going off of that
1446
00:40:05,703 --> 00:40:07,538
the question goes back to again,
1447
00:40:07,538 --> 00:40:09,840
how many times do you offer the system
1448
00:40:09,840 --> 00:40:10,741
and if you don't know
1449
00:40:10,741 --> 00:40:11,776
how to offer the system,
1450
00:40:13,077 --> 00:40:13,511
you know,
1451
00:40:13,511 --> 00:40:14,311
it's a
1452
00:40:14,311 --> 00:40:16,247
challenge to learn to offer the system
1453
00:40:16,247 --> 00:40:18,616
if you don't practice offering it.
1454
00:40:18,616 --> 00:40:19,683
So you really should
1455
00:40:19,683 --> 00:40:20,551
be offering the system
1456
00:40:20,551 --> 00:40:22,586
whether you think the customer has it
1457
00:40:22,586 --> 00:40:24,321
in their flooring budget or not.
1458
00:40:24,321 --> 00:40:28,859
And you know why I say that, Wayne?
1459
00:40:28,859 --> 00:40:30,961
What's your comfort budget,
1460
00:40:30,961 --> 00:40:32,630
not your flooring budget.
1461
00:40:32,630 --> 00:40:34,665
What's your comfort budget?
1462
00:40:34,665 --> 00:40:36,200
How much are you willing to spend in
1463
00:40:36,200 --> 00:40:36,967
a comfort?
1464
00:40:36,967 --> 00:40:38,068
If you tell your wife,
1465
00:40:38,068 --> 00:40:39,336
we're redoing these floors
1466
00:40:39,336 --> 00:40:39,937
and the floors are going
1467
00:40:39,937 --> 00:40:40,604
to cost this much,
1468
00:40:40,604 --> 00:40:41,572
and she's going to say, okay,
1469
00:40:41,572 --> 00:40:42,907
I like that price.
1470
00:40:42,907 --> 00:40:44,542
But we're also going to add the system
1471
00:40:44,542 --> 00:40:47,044
that's going to give you heating costs.
1472
00:40:47,044 --> 00:40:49,680
You know, spend a little more. Go ahead.
1473
00:40:49,680 --> 00:40:50,881
Go put the heat in.
1474
00:40:50,881 --> 00:40:52,950
Yeah. What's your comfort worth?
1475
00:40:52,950 --> 00:40:54,251
To come home every day
1476
00:40:54,251 --> 00:40:55,152
and up every morning
1477
00:40:55,152 --> 00:40:56,787
and have that nice comfort.
1478
00:40:56,787 --> 00:40:57,955
What's that worth?
1479
00:40:57,955 --> 00:40:58,522
I had a guy
1480
00:40:58,522 --> 00:40:59,323
sell me a bed
1481
00:40:59,323 --> 00:41:01,492
saying the same exact thing.
1482
00:41:01,492 --> 00:41:02,960
Yeah. You happy with the bed?
1483
00:41:02,960 --> 00:41:03,861
Love it.
1484
00:41:03,894 --> 00:41:04,695
You pay three times
1485
00:41:04,695 --> 00:41:07,097
more than you want it to. Hell, yeah.
1486
00:41:07,565 --> 00:41:08,866
And like he said,
1487
00:41:09,900 --> 00:41:11,402
it's going to last you ten years.
1488
00:41:11,402 --> 00:41:14,438
It works out to about $0.75 a night.
1489
00:41:15,272 --> 00:41:17,308
Your comfort isn't worth $0.75.
1490
00:41:17,308 --> 00:41:18,075
And I
1491
00:41:18,809 --> 00:41:20,211
now I get my wife standing there.
1492
00:41:20,211 --> 00:41:21,579
So, yeah, of course, my comforts
1493
00:41:21,579 --> 00:41:23,581
for $0.75 a night.
1494
00:41:23,581 --> 00:41:23,881
It wouldn't
1495
00:41:23,881 --> 00:41:26,217
give 75, $0.50 a night to sleep.
1496
00:41:26,217 --> 00:41:27,918
Well, I like that.
1497
00:41:27,918 --> 00:41:30,221
I like the way you're thinking here, man.
1498
00:41:30,221 --> 00:41:30,821
Well, the thing is.
1499
00:41:30,821 --> 00:41:32,156
Is the difference
1500
00:41:32,156 --> 00:41:33,958
that that we're thinking here,
1501
00:41:33,958 --> 00:41:35,626
everything that we do with flooring
1502
00:41:35,626 --> 00:41:36,293
and this is where
1503
00:41:36,293 --> 00:41:37,528
I'm kind of fortunate with this
1504
00:41:37,528 --> 00:41:39,930
with this economy where we're going in.
1505
00:41:39,930 --> 00:41:41,098
The customers
1506
00:41:41,098 --> 00:41:43,434
that are doing the remodeling right now
1507
00:41:43,434 --> 00:41:45,703
aren't that constrained by the ebb
1508
00:41:45,703 --> 00:41:46,837
and flow of the economy
1509
00:41:46,837 --> 00:41:49,974
as some of the really you know, if you're
1510
00:41:49,974 --> 00:41:52,009
if you race to the bottom
1511
00:41:52,009 --> 00:41:53,177
with the flooring price,
1512
00:41:54,278 --> 00:41:55,179
those customers are the
1513
00:41:55,179 --> 00:41:56,580
ones that are always going to race
1514
00:41:56,580 --> 00:41:57,114
to the bottom.
1515
00:41:57,114 --> 00:41:58,282
Don't race to the bottom. No.
1516
00:41:58,282 --> 00:42:01,585
Your worth and the in floor heating space
1517
00:42:02,152 --> 00:42:03,120
not only lets
1518
00:42:03,120 --> 00:42:05,055
you stay at the upper echelon
1519
00:42:05,055 --> 00:42:05,923
of the installations
1520
00:42:05,923 --> 00:42:07,658
to where you're really spending
1521
00:42:07,658 --> 00:42:09,527
the time to do what you want to do.
1522
00:42:09,527 --> 00:42:11,762
But it also
1523
00:42:11,762 --> 00:42:14,932
lets you tap into other reserves of funds
1524
00:42:16,066 --> 00:42:18,369
if you tap into the floor heating
1525
00:42:18,369 --> 00:42:20,271
and they weren't ready to do good floor
1526
00:42:20,271 --> 00:42:22,172
the subfloor prep.
1527
00:42:22,172 --> 00:42:22,773
The subfloor
1528
00:42:22,773 --> 00:42:24,542
prep is more critical within floor
1529
00:42:24,542 --> 00:42:25,109
heating than
1530
00:42:25,109 --> 00:42:27,211
than than the flooring as well.
1531
00:42:27,545 --> 00:42:29,146
Do you have that successful insulation
1532
00:42:29,146 --> 00:42:31,148
but you also have that extra budget
1533
00:42:31,148 --> 00:42:32,883
from the comfort coming in
1534
00:42:32,883 --> 00:42:36,153
to allow you to do that prep?
1535
00:42:36,153 --> 00:42:36,587
You know,
1536
00:42:36,587 --> 00:42:37,788
there's also something
1537
00:42:37,788 --> 00:42:39,657
about personal satisfaction,
1538
00:42:39,657 --> 00:42:41,692
you know, stretching yourself and
1539
00:42:41,692 --> 00:42:42,893
and growing and learning something,
1540
00:42:42,893 --> 00:42:43,427
you know what I mean?
1541
00:42:43,427 --> 00:42:45,963
And and, you know, conquering something.
1542
00:42:45,963 --> 00:42:47,731
And this is so easy to conquer.
1543
00:42:47,731 --> 00:42:49,166
It's so easy to do.
1544
00:42:49,166 --> 00:42:49,900
But it does.
1545
00:42:49,900 --> 00:42:50,834
And it's another
1546
00:42:50,834 --> 00:42:51,535
another thing
1547
00:42:51,535 --> 00:42:52,336
that you're going to have for
1548
00:42:52,336 --> 00:42:53,871
the homeowner and and another
1549
00:42:55,072 --> 00:42:55,773
great feeling of
1550
00:42:55,773 --> 00:42:57,107
satisfaction that you've learned
1551
00:42:57,107 --> 00:42:58,943
something new in the industry
1552
00:42:58,943 --> 00:43:00,778
and you making. Money doing it.
1553
00:43:00,778 --> 00:43:02,046
Absolutely.
1554
00:43:02,046 --> 00:43:03,647
Service, we really appreciate having you
1555
00:43:03,647 --> 00:43:05,215
on, man. It's been a pleasure.
1556
00:43:05,215 --> 00:43:07,117
Thanks a lot, Serge.
1557
00:43:07,117 --> 00:43:07,918
Pleasure getting to know
1558
00:43:07,918 --> 00:43:08,619
you over the years
1559
00:43:08,619 --> 00:43:10,254
and thanks for making time.
1560
00:43:10,254 --> 00:43:11,488
My pleasure. My pleasure.
1561
00:43:11,488 --> 00:43:12,690
Thanks for having me.
1562
00:43:12,690 --> 00:43:13,791
It's been another episode
1563
00:43:13,791 --> 00:43:14,458
of On the Floor
1564
00:43:14,458 --> 00:43:16,827
with Wayne and Rob and Serge.
1565
00:43:16,827 --> 00:43:17,995
Please do stay tuned
1566
00:43:17,995 --> 00:43:26,837
for another episode of.