Wayne and Rob host Matt Garcia with Craftsman Hardwood Flooring LLC to discuss employee retention. Follow Bona US Professional online: Website: https://www1.bona.com/en-us/professional/ Subscribe on YouTube: https://www.youtube.com/BonaProfessional Facebook: https://www.facebook.com/bonauspro/ Instagram: https://www.instagram.com/bonapro.us/
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Hello.
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Welcome to another
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episode of On the Floor
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with Wayne and Rob.
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I’m Wayne Highlander,
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Director of Sales Bona Adhesives.
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And I'm Rob Johnson from Bona Training.
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We have a special guest with us today.
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Oh boy, do we have.
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Yes, sir.
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I'm like,
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I've been waiting to do this
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for a long time
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and I'm
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so glad he can finally make the time.
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We have met Garcia with us here today
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with craftsmen, hardwood floors.
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How you doing, Matt? And great.
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Good.
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Just by way of introduction.
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I just Matt is a
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I know he's a third generation
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hardwood floor man.
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He's from California
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who now works and has a business
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in San Angelo, Texas,
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as West Texas, right?
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Yep, yep, yeah.
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Right in the heart of West Texas. Yep.
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And you know, as my old boss used to say,
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in this life,
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there are passengers and there's drivers.
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And in this industry, you're a driver.
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You have your hands on a lot of stuff.
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I see you on social media.
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You give back a lot of knowledge
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and you're always
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you seem like you have a thirst
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for knowledge of
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of working on your business
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as well as the craft.
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Certainly on the craft side, you've
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you've got about the highest ladder
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you can get
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because
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brace yourself for me in here, Rob.
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No, here we are.
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You talking about the first time
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we met that that glorious moment?
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Well, that's true for a lot of people.
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That's the case. But
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Rob, he won the floor of the year.
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Oh, good.
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So, yeah, I hear the music.
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You hear it?
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Actually, I don't know if I can hear.
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You know,
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I think you can only hear it
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if you've won it.
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Oh, he won it.
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Yeah, I know.
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Yeah, yeah.
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Oh, yeah, yeah, yeah, yeah.
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Well that was
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that was the first time
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I had met you in person.
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Rob was actually waiting in line
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so that we could receive our trophies.
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If I met you in person to do.
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You guys won the same year?
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Yeah.
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I think it was the same year.
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Yeah, yeah, yeah.
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And yeah.
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You know,
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whenever I ask Kris to secure the music
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one another song of the year winner wins.
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I haven't turn the volume down
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a little bit lower than.
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Well, they can leave it out
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since we have both won in the same year.
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That was
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that was especially tough year
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to win them too.
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So I mean you know well.
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I'm glad I wasn't in your category, so
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made it easy for me.
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Listen, the reason
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why we have you on today is
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you and I were talking and
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and you said, gosh, you know,
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I just came out with an article.
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Maybe that's something
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we ought to talk about.
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And and it's
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breaking the trade
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curse using process is in,
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you know, workplace culture.
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We talk about workplace
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culture and employee
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retention and stuff like that.
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So when we first started with
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what is the treatment's curse, you know.
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The light bulb went off in my head.
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I had read profit first for contractors
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and they talked a lot about how
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so many craftsmen
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do really great work
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and they
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they produce a phenomenal product.
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I mean,
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their clients are happier
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than the average person.
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You know, they're just
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they're exceptionally good
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at what they do.
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And so they say, hey,
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I should start a business.
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And I said, I'm doing it
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better than everybody else. Right?
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So, you know,
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why can't I be the person that, you know,
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makes the sale and
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sells the product and
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has people that can do the work?
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And, you know,
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I can build a business on it.
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And it even E-Myth is a is
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another book
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that goes into great detail
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about that same phenomenon
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where people that are really good
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at what they do
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get into the business of doing it
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because there's a great opportunity.
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I mean, they
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if they could duplicate what they did,
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they're going to have
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an amazing business.
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But usually what ends up happening
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is they realize it's a lot less
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about what you produce
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than how you make it happen
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in the first place,
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you know, like your team
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that you're building.
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And it's a
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just a totally different skill set
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than the actual craft itself.
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And so for me, I was I mean, it
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panned me.
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I mean,
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it was a dead ringer for that
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because I had passion for it.
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I loved it,
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you know, really
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my driving motivation was, you know,
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I always had an employee or two,
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but I wanted them to
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be extremely successful,
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you know, you know,
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I wanted to be successful.
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And I had a lot of clients
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we just couldn't
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get to all of our clients.
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So the natural next step is to expand
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and so, you know,
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that's that was a big motivation of mine
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was, okay,
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you know, how do I make this work?
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Because,
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I mean, it's not all roses
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on the side of my business.
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I mean,
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I was one of the guys and this happens
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and this is the epitome
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of the Chasen's curse,
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is that you expand
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and it gets overwhelming
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and it gets a headache
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and you push
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and you push and it push
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and it just does not get better.
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And then you fire everybody
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and you go back to
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square one
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and you can muster it up to try it again.
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And for me,
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it's like, wow, like
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this is a known phenomena.
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Like,
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this is not something
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that it just happened to me.
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This is something
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that there's answers to.
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So that,
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I mean, that's really where
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that came from.
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And you burn yourself out in that face,
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you know, when you do that
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and you know, you're grinding
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and grinding and grinding so much
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and it's not happening or whatever.
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And then and then
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and then
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I think
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I just kind of get burned out
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and go back to,
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you know, like you say,
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going back to one guy,
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an apprentice
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or whatever, or scaling back down.
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When you read the E-Myth book
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and I
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read the same book and
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I've told Rob this,
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I've said it on the podcast before
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at when I was reading that book,
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like every page I was turning,
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I was getting sick to my stomach
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because that was me in that book.
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I mean, just nailed me, man.
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And I
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that was one of the most eye
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opening things I've ever read and
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kind of changed my
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my direction is a flurry.
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Yeah, yeah.
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No, I that's exactly where I was.
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And I, you know,
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I had discussions with my wife.
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I'm just going
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it it works so great,
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you know, when it was just me
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and in
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one crew, basically,
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I'm like, why is it such a struggle?
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And why are we having such a hard time
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making profit
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now that we're three times the size?
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You know, it just the math.
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Quit working, you know, and
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and it's it's that's right.
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I just I'm stubborn though
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and I like to problem solve and that was
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this probably was the
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the biggest problem
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I felt like I ever tried to solve
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in my life.
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Probably just because
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I mean, some people
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are just naturally gifted at business.
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And I felt like I had a knack for it,
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but at a certain level.
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And anything beyond that was,
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you know, really it's my it's my team.
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Like, I cannot
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I cannot keep up with the team until
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when the team outgrows me, basically.
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And it's like I
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at that point, I had a showroom
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and, you know,
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I had all the infrastructure
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and a lot of money going out
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and, you know, salespeople,
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you know, have I got to be a salesperson?
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And I mean, there's so many people
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that were riding on me
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figuring out how to make this thing work.
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I mean, just lots of families and,
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you know, and I'm just
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the pressure was just like, oh, my gosh.
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And it's
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just I
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mean, I spent about two years
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getting coaching,
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getting mentorship, getting,
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you know, I hired coaches.
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I was in masterminds.
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I'm just like,
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I have got to figure this out.
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Like, I'm going to die on this hill
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before I let this go to crap,
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basically, you know?
285
00:07:58,778 --> 00:07:59,512
And that's
286
00:07:59,512 --> 00:08:01,013
where I just started realizing,
287
00:08:01,013 --> 00:08:02,615
wow, like,
288
00:08:02,615 --> 00:08:05,651
I mean, my, what I hope to be able to do,
289
00:08:05,651 --> 00:08:06,819
you know, I might be that guy
290
00:08:06,819 --> 00:08:08,187
that's just on a soapbox
291
00:08:08,187 --> 00:08:10,289
my whole life, but is just say,
292
00:08:10,323 --> 00:08:11,657
you know, like,
293
00:08:11,657 --> 00:08:12,692
let's create a better way.
294
00:08:12,692 --> 00:08:14,560
Let's create a new standard like this.
295
00:08:14,560 --> 00:08:15,061
Redefine
296
00:08:15,061 --> 00:08:16,963
what success is like in this business.
297
00:08:16,963 --> 00:08:18,297
Because there's other
298
00:08:18,297 --> 00:08:20,766
I've been studying other trade models.
299
00:08:20,766 --> 00:08:22,435
Like there's just, you know,
300
00:08:22,435 --> 00:08:23,803
plenty of electricians.
301
00:08:23,803 --> 00:08:25,204
There's some really great plug
302
00:08:25,204 --> 00:08:25,938
and play models
303
00:08:25,938 --> 00:08:27,273
that if you really dig in,
304
00:08:27,273 --> 00:08:29,141
you could tap into a lot of tools
305
00:08:29,141 --> 00:08:30,243
and resources
306
00:08:30,243 --> 00:08:30,877
that you can start
307
00:08:30,877 --> 00:08:32,712
building out your structure.
308
00:08:32,712 --> 00:08:33,813
And for me, I'm just going,
309
00:08:33,813 --> 00:08:36,582
Oh my gosh, like this is what I need.
310
00:08:36,582 --> 00:08:37,783
And you know, so
311
00:08:37,783 --> 00:08:39,685
I'm building that for my company
312
00:08:39,685 --> 00:08:40,786
to be success.
313
00:08:40,786 --> 00:08:42,088
But honestly,
314
00:08:42,088 --> 00:08:45,391
I just want to spread that spark of life.
315
00:08:45,391 --> 00:08:45,992
Well, no,
316
00:08:45,992 --> 00:08:47,793
there is a better way of doing things.
317
00:08:47,793 --> 00:08:49,695
It's going to take a mindset shift
318
00:08:49,695 --> 00:08:51,163
and it's going to take some effort.
319
00:08:51,163 --> 00:08:52,532
But we can create a new normal
320
00:08:52,532 --> 00:08:53,299
for this industry.
321
00:08:53,299 --> 00:08:54,534
I mean, I fully believe we can.
322
00:08:54,534 --> 00:08:56,836
There's just there's so much opportunity,
323
00:08:56,836 --> 00:08:57,637
I feel like, in the wood
324
00:08:57,637 --> 00:08:58,170
flooring industry.
325
00:08:58,170 --> 00:09:00,573
I mean, when you take people's wood
326
00:09:00,573 --> 00:09:01,774
flooring is the number one
327
00:09:01,774 --> 00:09:04,377
most desired wood floor
328
00:09:04,377 --> 00:09:06,212
that people want in a forever home.
329
00:09:06,212 --> 00:09:06,812
Right.
330
00:09:06,812 --> 00:09:08,080
And how many of those people
331
00:09:08,080 --> 00:09:09,415
are not getting that
332
00:09:09,415 --> 00:09:11,484
they're going to vinyls and tiles
333
00:09:11,484 --> 00:09:13,452
because I feel like
334
00:09:13,452 --> 00:09:14,820
they're not getting sold
335
00:09:14,820 --> 00:09:16,222
like the value of it,
336
00:09:16,222 --> 00:09:16,722
you know what I mean?
337
00:09:16,722 --> 00:09:18,925
Like the whole package, you know, like
338
00:09:19,392 --> 00:09:21,127
just the way it's presented, the beauty.
339
00:09:21,127 --> 00:09:22,562
I mean, I feel like it's just
340
00:09:22,562 --> 00:09:24,697
I mean, for us, it's become a no brainer.
341
00:09:24,697 --> 00:09:24,997
You know,
342
00:09:24,997 --> 00:09:27,033
nobody's really trying to go for that
343
00:09:27,033 --> 00:09:28,868
market anyways
344
00:09:28,868 --> 00:09:31,470
as far as like really selling in the U.S.
345
00:09:31,470 --> 00:09:32,371
the companies that they do
346
00:09:32,371 --> 00:09:34,073
and they're super successful.
347
00:09:34,073 --> 00:09:35,508
Yeah, no question.
348
00:09:36,742 --> 00:09:38,911
And it's just
349
00:09:38,911 --> 00:09:40,413
more and more articles keep coming out.
350
00:09:40,413 --> 00:09:40,746
In fact,
351
00:09:40,746 --> 00:09:41,047
a couple
352
00:09:41,047 --> 00:09:43,816
I read in the last couple of days about
353
00:09:43,816 --> 00:09:44,550
the quality
354
00:09:44,550 --> 00:09:46,886
and value of hardwood floors versus
355
00:09:46,886 --> 00:09:48,120
one of those plastic floors
356
00:09:48,120 --> 00:09:48,721
and what have you.
357
00:09:48,721 --> 00:09:51,123
And the, you know,
358
00:09:51,123 --> 00:09:52,091
the the
359
00:09:52,091 --> 00:09:53,593
the sustainability
360
00:09:53,593 --> 00:09:54,827
and everything that goes into that
361
00:09:54,827 --> 00:09:56,329
and the lifetime value of them.
362
00:09:56,329 --> 00:09:58,598
I mean, it's a it's a no brainer.
363
00:09:59,498 --> 00:10:01,434
But so I got a couple questions for you.
364
00:10:01,434 --> 00:10:04,337
You know, Rob does two,
365
00:10:04,337 --> 00:10:07,173
you said you hired a CFO like a coach.
366
00:10:07,907 --> 00:10:09,809
And how how was that for you?
367
00:10:09,809 --> 00:10:12,178
And because I would think that
368
00:10:12,178 --> 00:10:13,279
when you do that, at first, it's
369
00:10:13,279 --> 00:10:14,947
going to be like, oh, shit, shit,
370
00:10:14,947 --> 00:10:17,283
I'm opening up my business to somebody,
371
00:10:17,283 --> 00:10:18,551
you know, that's pretty,
372
00:10:18,551 --> 00:10:20,019
pretty tough to do, I would imagine.
373
00:10:21,554 --> 00:10:23,155
But so when you
374
00:10:23,155 --> 00:10:24,924
kind of explain that process
375
00:10:24,924 --> 00:10:26,292
and what benefit,
376
00:10:26,292 --> 00:10:29,061
if any, that you got out of that.
377
00:10:29,161 --> 00:10:32,365
Yeah, the way that that happened is
378
00:10:32,365 --> 00:10:34,266
we hired a bookkeeper
379
00:10:34,266 --> 00:10:36,168
and they could do taxes
380
00:10:36,168 --> 00:10:37,036
and things like that.
381
00:10:37,036 --> 00:10:39,705
And once they really saw
382
00:10:39,705 --> 00:10:41,207
what they could provide for us, we just
383
00:10:41,207 --> 00:10:43,175
we went to the full package
384
00:10:43,175 --> 00:10:45,511
and a little bit after we had done that,
385
00:10:45,845 --> 00:10:48,147
they opened up CFO coaching
386
00:10:48,147 --> 00:10:48,914
and I'm going, Wow,
387
00:10:48,914 --> 00:10:50,883
like they handle our books after taxes.
388
00:10:50,883 --> 00:10:53,019
I mean, what better person?
389
00:10:53,019 --> 00:10:54,587
And we had had meetings with them
390
00:10:54,587 --> 00:10:55,021
and I just
391
00:10:55,021 --> 00:10:56,856
the guy was just
392
00:10:56,856 --> 00:10:58,891
had a great business sense about him.
393
00:10:58,891 --> 00:11:01,327
And so I just said, hey, this,
394
00:11:01,327 --> 00:11:03,963
we need this like for
395
00:11:03,963 --> 00:11:05,131
we're doing a lot of revenue
396
00:11:05,131 --> 00:11:05,731
from the profit
397
00:11:05,731 --> 00:11:07,500
that we're, that we're receiving
398
00:11:07,500 --> 00:11:09,001
and I just I need,
399
00:11:09,001 --> 00:11:10,069
I need to get vulnerable
400
00:11:10,069 --> 00:11:11,270
and just say, hey,
401
00:11:11,270 --> 00:11:12,338
you know, I don't care.
402
00:11:12,338 --> 00:11:14,206
Just just tell me what's going on,
403
00:11:14,206 --> 00:11:15,708
you know, hand it to me.
404
00:11:15,708 --> 00:11:16,809
And and he was
405
00:11:16,809 --> 00:11:18,377
I mean, he is a very no nonsense.
406
00:11:18,377 --> 00:11:20,312
I mean, he is straight to business.
407
00:11:20,312 --> 00:11:20,680
Right.
408
00:11:20,680 --> 00:11:21,747
And so,
409
00:11:21,747 --> 00:11:22,081
you know,
410
00:11:22,081 --> 00:11:23,883
he opened up all of our books
411
00:11:23,883 --> 00:11:24,550
and I mean,
412
00:11:24,550 --> 00:11:26,252
he looked at our accounts receivables.
413
00:11:26,252 --> 00:11:26,519
Yes.
414
00:11:26,519 --> 00:11:27,453
It's a bunch of questions
415
00:11:27,453 --> 00:11:29,221
about what was going on.
416
00:11:29,221 --> 00:11:29,722
And I mean,
417
00:11:29,722 --> 00:11:31,424
he gave us some homework to do.
418
00:11:31,424 --> 00:11:32,358
You know, he's like, hey,
419
00:11:32,358 --> 00:11:34,293
you guys are reactionary.
420
00:11:34,293 --> 00:11:35,695
You guys,
421
00:11:35,695 --> 00:11:36,662
you know, you can't predict
422
00:11:36,662 --> 00:11:38,864
what's going on.
423
00:11:38,864 --> 00:11:40,900
And on top of that, you are
424
00:11:40,900 --> 00:11:42,468
he basically told us, hey, I,
425
00:11:42,468 --> 00:11:43,703
I work with all different types
426
00:11:43,703 --> 00:11:44,070
of business,
427
00:11:44,070 --> 00:11:47,306
construction and retail and technology
428
00:11:47,306 --> 00:11:48,441
come all this kind of stuff, right?
429
00:11:48,441 --> 00:11:49,375
And he goes,
430
00:11:49,375 --> 00:11:51,677
Construction is the most difficult
431
00:11:52,211 --> 00:11:54,680
type of business to cashflow with.
432
00:11:54,680 --> 00:11:55,347
He's like,
433
00:11:55,347 --> 00:11:58,350
You guys just have a different level.
434
00:11:58,350 --> 00:11:59,852
He's like, Think about me.
435
00:11:59,852 --> 00:12:01,120
I get paid in advance
436
00:12:01,120 --> 00:12:02,922
for all my services.
437
00:12:02,922 --> 00:12:04,223
I don't have nearly cash flow.
438
00:12:04,223 --> 00:12:04,724
So, you know,
439
00:12:04,724 --> 00:12:07,660
you guys are expected to do so much and,
440
00:12:07,660 --> 00:12:09,061
you know, get net throws
441
00:12:09,061 --> 00:12:10,563
and then they laid on top of that
442
00:12:10,563 --> 00:12:11,497
and that, you know what I mean?
443
00:12:11,497 --> 00:12:12,465
And and then you're
444
00:12:12,465 --> 00:12:13,866
trying to buy inventories
445
00:12:13,866 --> 00:12:15,367
and things like that. And so
446
00:12:16,669 --> 00:12:18,337
he basically went
447
00:12:18,337 --> 00:12:18,738
he said,
448
00:12:18,738 --> 00:12:20,172
you have to game it in your favor.
449
00:12:20,172 --> 00:12:21,340
And so we, you know,
450
00:12:21,340 --> 00:12:22,641
read it our contracts.
451
00:12:22,641 --> 00:12:24,643
We got as much up front as we could.
452
00:12:24,643 --> 00:12:25,611
We got net
453
00:12:25,611 --> 00:12:27,413
throw out with our distributors.
454
00:12:27,413 --> 00:12:27,646
You know,
455
00:12:27,646 --> 00:12:28,147
just we're
456
00:12:28,147 --> 00:12:28,848
just trying to
457
00:12:28,848 --> 00:12:31,217
tighten those those cash flow loops.
458
00:12:31,951 --> 00:12:32,151
You know,
459
00:12:32,151 --> 00:12:33,719
we paid commissions, you know,
460
00:12:33,719 --> 00:12:35,521
like kind of like the next month.
461
00:12:35,521 --> 00:12:36,822
So we could, you know what I mean?
462
00:12:36,822 --> 00:12:37,923
We basically,
463
00:12:37,923 --> 00:12:38,190
you know,
464
00:12:38,190 --> 00:12:39,158
that was the big takeaway
465
00:12:39,158 --> 00:12:42,228
for us was cash flow and and projection
466
00:12:42,228 --> 00:12:44,096
so that we're not reactionary
467
00:12:44,096 --> 00:12:45,798
because that that's what was killing us.
468
00:12:45,798 --> 00:12:46,866
We just we didn't know
469
00:12:46,866 --> 00:12:48,868
when we should buy another pallet
470
00:12:48,868 --> 00:12:50,136
that he said, you know what I mean?
471
00:12:50,136 --> 00:12:51,237
Because right
472
00:12:51,370 --> 00:12:53,939
now now we know like three months ahead,
473
00:12:54,273 --> 00:12:54,573
okay,
474
00:12:54,573 --> 00:12:55,741
this is how much we're going to need.
475
00:12:55,741 --> 00:12:57,309
This is how much we got,
476
00:12:57,309 --> 00:12:58,110
you know, our accounts.
477
00:12:58,110 --> 00:13:00,179
And now we know what our account's going
478
00:13:00,179 --> 00:13:01,614
to look like in three months, right?
479
00:13:01,614 --> 00:13:03,616
And then we strategically start,
480
00:13:03,616 --> 00:13:05,284
you know, purchasing our inventories
481
00:13:05,284 --> 00:13:06,051
and things like that.
482
00:13:06,051 --> 00:13:07,052
And I mean,
483
00:13:07,052 --> 00:13:08,721
oh my gosh, once you start developing
484
00:13:08,721 --> 00:13:09,789
those tools to do that,
485
00:13:09,789 --> 00:13:11,023
he bought a contract.
486
00:13:11,023 --> 00:13:12,825
I mean, now we're just like,
487
00:13:12,825 --> 00:13:14,794
I don't stress out, you know, we're like,
488
00:13:14,794 --> 00:13:15,861
Oh, did I make the right choice?
489
00:13:15,861 --> 00:13:17,997
Did I say a lot of equipment or,
490
00:13:17,997 --> 00:13:18,998
you know, any of that kind of stuff?
491
00:13:18,998 --> 00:13:20,299
So that's where it became
492
00:13:20,299 --> 00:13:21,567
the game changer.
493
00:13:21,801 --> 00:13:24,470
So is that the New Deal, Wayne?
494
00:13:24,470 --> 00:13:24,904
What's that?
495
00:13:24,904 --> 00:13:26,205
You buy a pallet of it.
496
00:13:26,205 --> 00:13:28,474
He's if you get a shot on the show.
497
00:13:28,474 --> 00:13:29,441
Yeah yeah.
498
00:13:30,643 --> 00:13:32,745
That that's you know.
499
00:13:32,745 --> 00:13:34,246
That's a bar set.
500
00:13:34,246 --> 00:13:35,481
The bar set now.
501
00:13:35,481 --> 00:13:35,881
Yeah.
502
00:13:36,148 --> 00:13:38,951
Okay, everybody, you heard
503
00:13:39,351 --> 00:13:40,319
about these.
504
00:13:40,319 --> 00:13:43,022
If you're on this show.
505
00:13:43,022 --> 00:13:44,190
You don't know what I got to do
506
00:13:44,190 --> 00:13:46,559
if I got to get on the show twice.
507
00:13:46,559 --> 00:13:47,393
Well.
508
00:13:47,560 --> 00:13:48,460
Yeah, well,
509
00:13:48,460 --> 00:13:50,296
you know, truckloads are always nice.
510
00:13:50,296 --> 00:13:50,930
Yeah.
511
00:13:51,230 --> 00:13:51,564
Yeah.
512
00:13:51,664 --> 00:13:53,299
Know how I ever going
513
00:13:53,299 --> 00:13:55,100
to get my truckloads?
514
00:13:55,100 --> 00:13:58,938
My new put your name on the show.
515
00:13:58,938 --> 00:14:00,606
I mean, Wayne and Matt.
516
00:14:00,606 --> 00:14:01,941
There you go.
517
00:14:02,708 --> 00:14:05,110
So I'm interested in on this
518
00:14:05,110 --> 00:14:06,645
reactionary versus
519
00:14:06,645 --> 00:14:08,547
being proactive on that.
520
00:14:08,547 --> 00:14:11,116
Is that all having to do with the finance
521
00:14:11,116 --> 00:14:14,220
end of it, how you buy how you get your
522
00:14:14,220 --> 00:14:15,988
your your your money up from the
523
00:14:15,988 --> 00:14:18,390
from the from the the clients?
524
00:14:18,390 --> 00:14:21,327
Is that mostly what that entails?
525
00:14:21,327 --> 00:14:22,261
Yeah.
526
00:14:22,261 --> 00:14:23,229
What I see is focused.
527
00:14:23,229 --> 00:14:25,531
So this is creating league
528
00:14:25,798 --> 00:14:27,900
lead measures versus like measures
529
00:14:28,234 --> 00:14:29,368
because what we were doing
530
00:14:29,368 --> 00:14:31,470
is looking at our profit and loss
531
00:14:31,470 --> 00:14:33,606
and that tells us what already happened
532
00:14:33,606 --> 00:14:35,207
like over a month ago.
533
00:14:35,207 --> 00:14:39,478
So what we're doing now is we have a
534
00:14:40,779 --> 00:14:43,048
cash flow projection
535
00:14:43,048 --> 00:14:46,518
spreadsheet that we can project out
536
00:14:46,518 --> 00:14:47,119
several months.
537
00:14:47,119 --> 00:14:48,487
So all of our expenses
538
00:14:48,487 --> 00:14:49,688
are inputted into there.
539
00:14:49,688 --> 00:14:50,823
So we know,
540
00:14:50,823 --> 00:14:51,891
hey, this is our normal
541
00:14:51,891 --> 00:14:52,892
operating costs,
542
00:14:52,892 --> 00:14:54,660
this is all that, you know, types
543
00:14:54,660 --> 00:14:56,228
of costs that we can put in there.
544
00:14:56,228 --> 00:14:57,096
And then what we do is
545
00:14:57,096 --> 00:14:58,097
we look at our schedules.
546
00:14:58,097 --> 00:14:59,465
So it's a little bit of really
547
00:14:59,465 --> 00:15:01,200
it's as much information as we can get
548
00:15:01,200 --> 00:15:03,035
because there's so much information
549
00:15:03,035 --> 00:15:03,636
that we take
550
00:15:03,636 --> 00:15:04,370
for granted
551
00:15:04,370 --> 00:15:06,038
that we actually could utilize.
552
00:15:06,038 --> 00:15:08,140
So once we created the
553
00:15:08,207 --> 00:15:10,175
calendar spreadsheet,
554
00:15:10,175 --> 00:15:11,911
we could start saying,
555
00:15:11,911 --> 00:15:13,979
Oh, this project is going to go
556
00:15:13,979 --> 00:15:14,680
on this month.
557
00:15:14,680 --> 00:15:15,581
This project isn't
558
00:15:15,581 --> 00:15:16,582
for another three months.
559
00:15:16,582 --> 00:15:17,216
This, you know what I mean?
560
00:15:17,216 --> 00:15:19,184
So what we do is we start building out
561
00:15:19,184 --> 00:15:20,052
when we're going to be.
562
00:15:20,052 --> 00:15:21,253
So we're putting in whenever
563
00:15:21,253 --> 00:15:23,222
we get the deposits to schedule the job
564
00:15:23,222 --> 00:15:24,256
and then we know about
565
00:15:24,256 --> 00:15:25,891
when we're going to receive that. Right?
566
00:15:25,891 --> 00:15:28,727
So what I can do to do is,
567
00:15:28,961 --> 00:15:29,161
you know,
568
00:15:29,161 --> 00:15:30,896
if I really want to buy that power piece
569
00:15:30,896 --> 00:15:31,730
of a little earlier,
570
00:15:31,730 --> 00:15:32,564
maybe there's a job
571
00:15:32,564 --> 00:15:34,566
that I could shift around the house.
572
00:15:34,566 --> 00:15:36,602
Oh, oh, yeah.
573
00:15:36,602 --> 00:15:37,202
You know what I mean?
574
00:15:37,202 --> 00:15:38,304
And I go, Oh, great.
575
00:15:38,304 --> 00:15:39,939
Like, I just rearrange schedule.
576
00:15:39,939 --> 00:15:41,941
So I'm not just thinking in my head, Oh,
577
00:15:41,941 --> 00:15:42,541
you know,
578
00:15:42,541 --> 00:15:43,609
how am I going to schedule
579
00:15:43,609 --> 00:15:44,944
this thing on one front?
580
00:15:44,944 --> 00:15:46,645
Now I'm looking at it going, Wow,
581
00:15:46,645 --> 00:15:47,880
I could really, you know,
582
00:15:47,880 --> 00:15:49,181
and you can always do that.
583
00:15:49,181 --> 00:15:51,417
But sometimes we have varied abilities
584
00:15:51,417 --> 00:15:52,551
with saying we have projects
585
00:15:52,551 --> 00:15:54,219
that are, you know,
586
00:15:54,286 --> 00:15:54,720
you know,
587
00:15:54,720 --> 00:15:56,322
we can do that kind of thing with.
588
00:15:56,322 --> 00:15:56,922
But what I do
589
00:15:56,922 --> 00:15:58,390
is I start tweaking things around
590
00:15:58,390 --> 00:16:00,025
to where our cash flow is nice
591
00:16:00,025 --> 00:16:00,993
and steady.
592
00:16:00,993 --> 00:16:03,195
That's what I want, just smooth.
593
00:16:03,195 --> 00:16:04,630
And so really that's
594
00:16:04,630 --> 00:16:06,131
where a lot of that reactionary
595
00:16:06,131 --> 00:16:08,167
because part of it too is, is
596
00:16:08,167 --> 00:16:09,902
we're tracking we're project
597
00:16:09,902 --> 00:16:11,937
we're tracking all of our projects too,
598
00:16:11,971 --> 00:16:12,938
like the
599
00:16:12,938 --> 00:16:14,740
the profitability of all of them.
600
00:16:14,740 --> 00:16:15,841
And that helps us to be less
601
00:16:15,841 --> 00:16:17,509
reactionary too, because,
602
00:16:17,509 --> 00:16:19,712
you know, what I do is I each month
603
00:16:19,712 --> 00:16:20,813
I use the next month
604
00:16:20,813 --> 00:16:21,914
to actually figure out
605
00:16:21,914 --> 00:16:23,882
how I want to estimate better. Right.
606
00:16:23,882 --> 00:16:24,216
You know,
607
00:16:24,216 --> 00:16:25,584
if I realize
608
00:16:25,584 --> 00:16:26,652
this one could have been better,
609
00:16:26,652 --> 00:16:28,320
this one was great, you know what I mean?
610
00:16:28,320 --> 00:16:30,322
I go through them all and then I start.
611
00:16:30,322 --> 00:16:31,991
So it's like a tighter feedback loop.
612
00:16:31,991 --> 00:16:33,092
So those are all like lag
613
00:16:33,092 --> 00:16:34,159
measures that you can do.
614
00:16:34,159 --> 00:16:35,294
So you start,
615
00:16:35,461 --> 00:16:36,395
you know,
616
00:16:36,595 --> 00:16:37,696
kind of your feedback loop
617
00:16:37,696 --> 00:16:39,999
and then projecting out better
618
00:16:39,999 --> 00:16:41,767
in the future and really what it is.
619
00:16:41,767 --> 00:16:43,035
Because you could, you can live your way,
620
00:16:43,035 --> 00:16:44,837
you can either react to everything
621
00:16:44,837 --> 00:16:46,238
or you can be ahead of the curve
622
00:16:46,238 --> 00:16:47,673
on as many things as you can.
623
00:16:47,673 --> 00:16:49,775
And it really changes your attitude
624
00:16:49,775 --> 00:16:52,011
and your demeanor and your confidence,
625
00:16:52,044 --> 00:16:53,178
I would say.
626
00:16:53,412 --> 00:16:54,313
So you
627
00:16:54,313 --> 00:16:55,080
when you're doing this,
628
00:16:55,080 --> 00:16:56,015
you got to jump in
629
00:16:56,015 --> 00:16:57,716
and go down that rabbit hole. Right.
630
00:16:57,716 --> 00:16:59,852
I would imagine that this is really like
631
00:16:59,852 --> 00:17:01,186
totally changing your
632
00:17:01,186 --> 00:17:02,721
your even your role in
633
00:17:02,721 --> 00:17:04,323
the business, I would think.
634
00:17:05,324 --> 00:17:05,924
Yeah.
635
00:17:06,458 --> 00:17:07,760
How much time is it
636
00:17:07,760 --> 00:17:08,961
managing the business down
637
00:17:08,961 --> 00:17:13,432
versus being on jobsite?
638
00:17:13,432 --> 00:17:15,034
I'm a craftsman at heart,
639
00:17:15,034 --> 00:17:17,169
so I love the craftsman side.
640
00:17:17,603 --> 00:17:18,804
And
641
00:17:19,238 --> 00:17:21,707
but right now, I mean, I'm probably maybe
642
00:17:23,842 --> 00:17:26,378
10% to 20%,
643
00:17:26,378 --> 00:17:28,480
maybe at times in the field.
644
00:17:29,681 --> 00:17:30,849
Sometimes I'm not at all.
645
00:17:30,849 --> 00:17:32,284
Some weeks
646
00:17:32,518 --> 00:17:33,752
what I really try to do,
647
00:17:33,752 --> 00:17:35,387
I love the customer end of it.
648
00:17:35,387 --> 00:17:38,290
So I strategically will schedule
649
00:17:38,290 --> 00:17:40,893
like the real custom intricate stuff
650
00:17:41,060 --> 00:17:42,795
that's how I prefer to do anyways
651
00:17:42,795 --> 00:17:44,229
and and I'll be more
652
00:17:44,229 --> 00:17:45,564
so on those types of projects.
653
00:17:45,564 --> 00:17:46,632
But if it's, if it's,
654
00:17:46,632 --> 00:17:48,200
if it's a normal reason
655
00:17:48,200 --> 00:17:50,002
or just a new install that's,
656
00:17:50,002 --> 00:17:50,502
you know,
657
00:17:50,502 --> 00:17:51,437
nothing really,
658
00:17:51,437 --> 00:17:53,305
you know, crazy,
659
00:17:53,305 --> 00:17:54,973
then I tend to not really be
660
00:17:54,973 --> 00:17:55,741
managing much.
661
00:17:55,741 --> 00:17:57,676
I'm really working like this is
662
00:17:57,676 --> 00:17:59,144
I'll just say my end game
663
00:17:59,144 --> 00:17:59,912
that's so
664
00:17:59,912 --> 00:18:02,648
that the business functions as much on it
665
00:18:02,948 --> 00:18:04,883
as it can on its own.
666
00:18:04,883 --> 00:18:05,117
Yeah.
667
00:18:05,150 --> 00:18:05,784
That way
668
00:18:05,784 --> 00:18:06,485
I can go
669
00:18:06,485 --> 00:18:07,920
get in the field as much as I want
670
00:18:07,920 --> 00:18:08,387
because that's
671
00:18:08,387 --> 00:18:09,721
that's really where my heart is.
672
00:18:09,721 --> 00:18:11,457
But I have grown too passion for
673
00:18:11,457 --> 00:18:12,324
business building
674
00:18:12,324 --> 00:18:13,759
just because
675
00:18:13,792 --> 00:18:14,626
I've become a complete
676
00:18:14,626 --> 00:18:15,561
nerd in the process.
677
00:18:16,895 --> 00:18:17,629
Well, with the
678
00:18:17,629 --> 00:18:18,764
E-Myth book, I think that's
679
00:18:18,764 --> 00:18:19,498
one of the lessons
680
00:18:19,498 --> 00:18:20,399
is that, you know, you're
681
00:18:20,399 --> 00:18:21,700
your company is successful.
682
00:18:21,700 --> 00:18:22,501
It's been
683
00:18:22,768 --> 00:18:23,435
15 years
684
00:18:23,435 --> 00:18:25,504
or probably 20 years since I read it.
685
00:18:25,504 --> 00:18:27,773
But as you know, your company successful
686
00:18:27,773 --> 00:18:29,374
when it can run without you
687
00:18:29,374 --> 00:18:31,410
and so I think that's
688
00:18:32,311 --> 00:18:33,312
an interesting concept.
689
00:18:33,312 --> 00:18:33,812
And, you know,
690
00:18:33,812 --> 00:18:34,680
we're so hands on
691
00:18:34,680 --> 00:18:38,350
in this in this industry, it seems like.
692
00:18:38,350 --> 00:18:40,352
Why did you make the move to Texas?
693
00:18:41,653 --> 00:18:42,421
Wayne was saying
694
00:18:42,421 --> 00:18:43,689
it was witness protection.
695
00:18:43,689 --> 00:18:45,023
I didn't believe.
696
00:18:48,660 --> 00:18:50,162
My wife was actually living in
697
00:18:50,162 --> 00:18:52,664
Kenya and I was living in California
698
00:18:52,664 --> 00:18:53,465
when I met her.
699
00:18:53,465 --> 00:18:54,666
She is a nurse
700
00:18:54,666 --> 00:18:56,602
for a children's home there
701
00:18:56,602 --> 00:18:58,504
and she's just like the sweetest person
702
00:18:58,504 --> 00:18:59,404
in the world.
703
00:19:00,105 --> 00:19:01,840
And she'd been there for two years.
704
00:19:01,840 --> 00:19:03,342
And we
705
00:19:03,342 --> 00:19:05,310
she had a friend, mutual friend
706
00:19:05,310 --> 00:19:06,478
that was in California.
707
00:19:06,478 --> 00:19:08,580
And we met on one of her visits, renewing
708
00:19:08,580 --> 00:19:10,115
her visa. And
709
00:19:11,416 --> 00:19:12,885
we hit it off.
710
00:19:12,885 --> 00:19:13,085
We were
711
00:19:13,085 --> 00:19:14,019
married within a year
712
00:19:14,019 --> 00:19:15,420
of meeting each other,
713
00:19:15,420 --> 00:19:17,022
and we lived in California
714
00:19:17,022 --> 00:19:17,856
for five years.
715
00:19:17,856 --> 00:19:19,491
And once we started having kids,
716
00:19:19,491 --> 00:19:21,360
all her family was in Texas.
717
00:19:21,360 --> 00:19:21,960
And it just
718
00:19:21,960 --> 00:19:23,829
there was just a lot of opportunity.
719
00:19:23,829 --> 00:19:24,263
And, you know,
720
00:19:24,263 --> 00:19:25,531
I've been visiting for years
721
00:19:25,531 --> 00:19:26,865
and I go,
722
00:19:26,865 --> 00:19:29,101
you know, go to all the foreign places
723
00:19:29,101 --> 00:19:30,269
and try to find other standard,
724
00:19:30,269 --> 00:19:31,637
you know, just kind of get a read on
725
00:19:31,637 --> 00:19:32,204
what's going on.
726
00:19:32,204 --> 00:19:32,738
And I was going,
727
00:19:32,738 --> 00:19:34,306
oh, my gosh, all the
728
00:19:34,306 --> 00:19:34,940
I mean, literally,
729
00:19:34,940 --> 00:19:36,542
almost all the real floor
730
00:19:36,542 --> 00:19:38,177
centers in this town were
731
00:19:38,177 --> 00:19:40,412
were either retired or had died.
732
00:19:40,879 --> 00:19:41,146
Wow.
733
00:19:41,146 --> 00:19:42,147
And everybody's going, oh, yeah,
734
00:19:42,147 --> 00:19:43,415
nobody does that around here anymore.
735
00:19:43,415 --> 00:19:45,918
I'm gone. Oh, wow.
736
00:19:45,918 --> 00:19:47,152
Yeah, this is great.
737
00:19:47,152 --> 00:19:48,487
There's not even especially one
738
00:19:48,487 --> 00:19:50,289
foreign company in town,
739
00:19:50,289 --> 00:19:50,756
you know,
740
00:19:50,756 --> 00:19:51,423
and it's it's
741
00:19:51,423 --> 00:19:54,960
been a huge opportunity for us.
742
00:19:54,960 --> 00:19:56,061
So you you're
743
00:19:56,061 --> 00:19:58,263
you started from scratch again, so.
744
00:19:58,830 --> 00:19:59,831
Yeah. Oh yeah.
745
00:19:59,831 --> 00:20:01,066
Moving to a place with
746
00:20:01,066 --> 00:20:02,668
and so maybe talk about that.
747
00:20:02,668 --> 00:20:04,203
And the reason I ask you this question is
748
00:20:05,304 --> 00:20:06,104
you see people
749
00:20:06,104 --> 00:20:07,172
moving around a lot more
750
00:20:07,172 --> 00:20:08,674
and with COVID
751
00:20:08,674 --> 00:20:09,074
and everything,
752
00:20:09,074 --> 00:20:11,109
people are moving all over the place
753
00:20:11,109 --> 00:20:12,344
and starting up in different areas.
754
00:20:12,344 --> 00:20:13,812
So maybe talk to us
755
00:20:13,812 --> 00:20:15,180
a little bit about that, starting
756
00:20:15,180 --> 00:20:16,682
from nobody knows who I am
757
00:20:16,682 --> 00:20:19,151
and I'm putting my shingle out.
758
00:20:19,151 --> 00:20:21,320
A total gut punch.
759
00:20:21,353 --> 00:20:22,921
I mean, like
760
00:20:23,522 --> 00:20:25,824
so I'm third generation
761
00:20:25,857 --> 00:20:27,326
on the install side.
762
00:20:27,326 --> 00:20:30,529
I'm actually very new relatively in the
763
00:20:30,529 --> 00:20:31,496
I've only been sending it
764
00:20:31,496 --> 00:20:34,066
finished for about nine years or so.
765
00:20:34,066 --> 00:20:35,033
I've been around Spanish,
766
00:20:35,033 --> 00:20:36,368
but she had uncles that did it and stuff.
767
00:20:36,368 --> 00:20:38,237
But my dad, he did. You just did install.
768
00:20:38,237 --> 00:20:39,871
So that's just what I did.
769
00:20:39,871 --> 00:20:42,608
And, but we had a great reputation and
770
00:20:43,742 --> 00:20:45,310
in California where we're at
771
00:20:45,310 --> 00:20:47,746
and so I could ride the
772
00:20:47,746 --> 00:20:49,047
coattails of my dad
773
00:20:50,849 --> 00:20:53,452
and just I just always had it.
774
00:20:53,619 --> 00:20:54,453
I took it for granted
775
00:20:54,453 --> 00:20:56,355
how great I had it, just being able
776
00:20:56,355 --> 00:20:57,723
and I was a quality person.
777
00:20:57,723 --> 00:21:00,192
So they're just like, Oh, great son.
778
00:21:00,392 --> 00:21:02,794
And he's this and you know, yeah,
779
00:21:02,794 --> 00:21:03,629
just a gimme.
780
00:21:03,629 --> 00:21:04,896
And I got here just thinking,
781
00:21:04,896 --> 00:21:07,933
Oh man, I give me three months and I'll.
782
00:21:08,900 --> 00:21:10,269
Lay. It out as a year.
783
00:21:10,269 --> 00:21:13,505
I've taken up and just people this.
784
00:21:13,505 --> 00:21:15,374
Oh yeah, I've heard that before.
785
00:21:15,374 --> 00:21:17,476
I'm just the holy moly
786
00:21:17,476 --> 00:21:18,844
this is what it's like.
787
00:21:18,844 --> 00:21:21,213
Like this is the real world here.
788
00:21:21,213 --> 00:21:25,183
And yeah, I was because I had big dreams
789
00:21:25,183 --> 00:21:28,487
come in here to basically,
790
00:21:28,987 --> 00:21:31,723
you know, build a full of,
791
00:21:31,890 --> 00:21:34,092
you know, showroom warehouse and,
792
00:21:34,393 --> 00:21:35,494
you know, all the whole bank.
793
00:21:35,494 --> 00:21:36,128
And I'm just going,
794
00:21:36,128 --> 00:21:38,997
wow, I need to extend my goal timeline
795
00:21:38,997 --> 00:21:40,332
a little bit here.
796
00:21:40,332 --> 00:21:43,001
But it it was is rough.
797
00:21:43,602 --> 00:21:45,637
What's the population of San Angelo?
798
00:21:45,637 --> 00:21:48,006
It's not a big city, is it?
799
00:21:48,006 --> 00:21:49,441
It's 100,000.
800
00:21:49,441 --> 00:21:50,809
Okay.
801
00:21:50,809 --> 00:21:52,678
Yeah, but there's nothing around.
802
00:21:52,678 --> 00:21:55,013
I was going to say. Abilene is the place.
803
00:21:56,114 --> 00:21:56,348
Where?
804
00:21:56,348 --> 00:21:57,482
Abilene?
805
00:21:57,816 --> 00:21:58,550
Yeah.
806
00:21:58,550 --> 00:22:00,619
I learned about 130,000.
807
00:22:01,019 --> 00:22:03,088
Yeah, I look like on a map.
808
00:22:03,088 --> 00:22:04,523
I mean, there's San Angelo
809
00:22:04,523 --> 00:22:06,024
and there's nothing else around
810
00:22:06,024 --> 00:22:06,591
that area.
811
00:22:06,591 --> 00:22:10,062
It's very much desolate.
812
00:22:10,062 --> 00:22:11,163
Yeah. Yeah.
813
00:22:11,163 --> 00:22:11,630
You know,
814
00:22:11,630 --> 00:22:13,165
it's an interesting place, though.
815
00:22:13,165 --> 00:22:15,334
We're not too far from the Permian Basin.
816
00:22:15,701 --> 00:22:17,102
And I mean, we've done projects
817
00:22:17,102 --> 00:22:19,271
for billionaires out here.
818
00:22:19,271 --> 00:22:20,038
Wow. Yeah.
819
00:22:20,038 --> 00:22:20,672
And I mean, there's
820
00:22:20,672 --> 00:22:23,375
just some extreme wealth.
821
00:22:23,375 --> 00:22:24,910
And, I mean, it's not even just from oil.
822
00:22:24,910 --> 00:22:25,510
There's just
823
00:22:25,510 --> 00:22:26,778
there's a ton of energy
824
00:22:26,778 --> 00:22:28,980
and a lot of other businesses
825
00:22:28,980 --> 00:22:29,848
in the area.
826
00:22:29,848 --> 00:22:32,084
And so it's, you know, even
827
00:22:32,084 --> 00:22:34,086
even though it's not a big area, it's
828
00:22:34,086 --> 00:22:35,354
sizable enough
829
00:22:35,354 --> 00:22:36,822
and there's enough affluence.
830
00:22:36,822 --> 00:22:37,923
I mean, you wouldn't know it, though.
831
00:22:37,923 --> 00:22:38,724
I mean, you
832
00:22:38,724 --> 00:22:39,991
you drive to Texas
833
00:22:39,991 --> 00:22:41,693
and I mean, these billionaire homes,
834
00:22:41,693 --> 00:22:43,795
you can't even see them from the road.
835
00:22:43,795 --> 00:22:44,629
I mean, it's
836
00:22:44,763 --> 00:22:46,298
there are massive ranches and things.
837
00:22:46,298 --> 00:22:47,132
It's just it's
838
00:22:47,132 --> 00:22:49,201
honestly blew my mind when I started
839
00:22:49,501 --> 00:22:51,002
realizing that.
840
00:22:51,002 --> 00:22:53,772
Wow.
841
00:22:53,772 --> 00:22:54,706
So in your
842
00:22:54,706 --> 00:22:57,008
in your process and everything,
843
00:22:57,008 --> 00:22:59,311
how do you balance also the
844
00:22:59,311 --> 00:23:01,413
the quality versus production,
845
00:23:01,913 --> 00:23:02,147
you know,
846
00:23:02,147 --> 00:23:03,849
the quantity of work that you're doing
847
00:23:03,849 --> 00:23:04,716
versus the,
848
00:23:04,716 --> 00:23:06,451
say, the quality of the amount of
849
00:23:06,451 --> 00:23:07,152
work that you're doing?
850
00:23:08,687 --> 00:23:09,254
Yeah.
851
00:23:09,254 --> 00:23:10,322
You know,
852
00:23:11,022 --> 00:23:13,759
we created a performance basis
853
00:23:13,759 --> 00:23:15,227
and one of the reasons we did
854
00:23:15,227 --> 00:23:16,695
that is because
855
00:23:16,695 --> 00:23:18,797
our productivity was really low
856
00:23:19,231 --> 00:23:21,500
and our quality was very high.
857
00:23:21,500 --> 00:23:23,802
And I had always been a subcontractor
858
00:23:23,802 --> 00:23:26,438
and I just intrinsically was wired to,
859
00:23:26,671 --> 00:23:26,972
you know,
860
00:23:26,972 --> 00:23:28,940
do quality and produce at the same time.
861
00:23:28,940 --> 00:23:29,674
I mean, that's,
862
00:23:29,674 --> 00:23:30,008
you know,
863
00:23:30,008 --> 00:23:31,543
that's the best you can do
864
00:23:31,543 --> 00:23:33,311
when you're subcontracting.
865
00:23:33,311 --> 00:23:34,279
And
866
00:23:34,980 --> 00:23:37,649
my, uh, my employee, you know,
867
00:23:37,649 --> 00:23:39,584
I had trained all of them on hourly
868
00:23:39,584 --> 00:23:42,988
and it was just, it would just kill me.
869
00:23:43,288 --> 00:23:43,622
And they,
870
00:23:43,622 --> 00:23:44,423
they just
871
00:23:44,423 --> 00:23:45,891
they honestly just did not get it
872
00:23:45,891 --> 00:23:47,592
always been on hourly with me.
873
00:23:47,592 --> 00:23:49,528
And so we basically now we do
874
00:23:49,528 --> 00:23:51,096
they do get an hourly wage
875
00:23:51,096 --> 00:23:53,098
as an employee but
876
00:23:53,098 --> 00:23:53,932
we have
877
00:23:53,965 --> 00:23:54,900
a bonus system
878
00:23:54,900 --> 00:23:57,068
now that rewards on productivity.
879
00:23:57,335 --> 00:23:58,470
And so for us,
880
00:23:59,971 --> 00:24:00,806
we, we
881
00:24:00,806 --> 00:24:01,807
just needed productivity
882
00:24:01,807 --> 00:24:02,574
for the most part.
883
00:24:02,574 --> 00:24:04,810
Like we had such a quality culture,
884
00:24:04,810 --> 00:24:05,644
which is a little bit
885
00:24:05,644 --> 00:24:08,013
opposite of what a lot of companies have,
886
00:24:08,013 --> 00:24:11,016
but that's what we we incentivized.
887
00:24:11,016 --> 00:24:12,184
But now that we've been running
888
00:24:12,184 --> 00:24:13,718
that that performance based system,
889
00:24:13,718 --> 00:24:14,619
which I mean, my
890
00:24:14,619 --> 00:24:16,121
my employees are just
891
00:24:16,121 --> 00:24:17,823
I mean, they're making
892
00:24:17,823 --> 00:24:19,424
more than they've ever made before.
893
00:24:19,424 --> 00:24:19,658
I mean,
894
00:24:19,658 --> 00:24:20,358
we paid out
895
00:24:20,358 --> 00:24:22,828
like $15,000 in bonuses last month,
896
00:24:23,462 --> 00:24:24,696
and one guy got like,
897
00:24:24,696 --> 00:24:26,731
yeah, one guy got four grand on top
898
00:24:26,731 --> 00:24:28,733
and that's on top of their wages.
899
00:24:28,733 --> 00:24:31,102
And he went and bought a new truck.
900
00:24:31,102 --> 00:24:32,871
I mean, I've just never seen my team.
901
00:24:32,871 --> 00:24:35,440
So granted, that was a unicorn check.
902
00:24:35,707 --> 00:24:36,374
Yeah, I'm still.
903
00:24:36,374 --> 00:24:37,142
But it just,
904
00:24:37,142 --> 00:24:38,910
it just showed in honesty
905
00:24:38,910 --> 00:24:40,412
that we've set up to where the,
906
00:24:40,412 --> 00:24:41,012
if they
907
00:24:41,012 --> 00:24:42,180
get a bonus,
908
00:24:42,180 --> 00:24:43,482
that means that the company
909
00:24:43,482 --> 00:24:44,883
is making more too.
910
00:24:44,883 --> 00:24:46,751
So I can confidently know
911
00:24:46,751 --> 00:24:48,487
if I paid the bonus.
912
00:24:48,487 --> 00:24:49,387
They earned it
913
00:24:49,387 --> 00:24:51,089
through efficiency and productivity.
914
00:24:51,089 --> 00:24:51,423
Right.
915
00:24:51,423 --> 00:24:52,557
You know,
916
00:24:52,557 --> 00:24:54,092
but that is the other part, too.
917
00:24:54,092 --> 00:24:56,228
You can't have a performance pay system
918
00:24:56,228 --> 00:24:57,896
without quality standards.
919
00:24:57,896 --> 00:24:58,964
And so, you know,
920
00:24:58,964 --> 00:25:01,132
we have a system set in place where it's,
921
00:25:01,166 --> 00:25:01,633
you know, hey,
922
00:25:01,633 --> 00:25:03,034
we are monitoring for one,
923
00:25:03,034 --> 00:25:04,536
we want to have a culture of quantity
924
00:25:04,536 --> 00:25:05,403
of quality.
925
00:25:05,403 --> 00:25:07,506
We we don't want you to just do it
926
00:25:07,506 --> 00:25:09,107
because we want you to have quality
927
00:25:09,107 --> 00:25:10,075
because you believe that
928
00:25:10,075 --> 00:25:11,877
it's the right thing to do. Yeah.
929
00:25:11,877 --> 00:25:12,811
And then number two,
930
00:25:14,412 --> 00:25:15,547
we are, you know,
931
00:25:15,547 --> 00:25:17,048
trust that verify system,
932
00:25:17,048 --> 00:25:17,582
you know what I mean?
933
00:25:17,582 --> 00:25:18,083
So it's like,
934
00:25:18,083 --> 00:25:18,650
hey, you know,
935
00:25:18,650 --> 00:25:19,818
we're not going to be paying out these
936
00:25:19,818 --> 00:25:21,820
nice bonuses if the quality's not there.
937
00:25:21,820 --> 00:25:22,420
You got to meet
938
00:25:22,420 --> 00:25:24,289
at least our company standards.
939
00:25:24,289 --> 00:25:25,423
And that's one of the things, too,
940
00:25:25,423 --> 00:25:25,891
that the
941
00:25:25,891 --> 00:25:27,692
one of the best ideas I ever heard
942
00:25:27,692 --> 00:25:28,360
was when you're
943
00:25:28,360 --> 00:25:29,327
creating quality
944
00:25:29,327 --> 00:25:30,662
standards for your company,
945
00:25:30,662 --> 00:25:33,031
get your whole team in the room
946
00:25:33,031 --> 00:25:34,799
and have them start talking about what
947
00:25:34,799 --> 00:25:36,468
the quality standards should be.
948
00:25:36,468 --> 00:25:36,835
That way
949
00:25:36,835 --> 00:25:38,603
you're not dictating it all to them,
950
00:25:38,603 --> 00:25:38,904
you know,
951
00:25:38,904 --> 00:25:39,471
because, hey,
952
00:25:39,471 --> 00:25:40,438
you've got a lot of buy in
953
00:25:40,438 --> 00:25:40,772
if you say,
954
00:25:40,772 --> 00:25:43,875
yeah, that we use, you know, the key
955
00:25:44,009 --> 00:25:46,144
marks in a floor, right? Yes, exactly.
956
00:25:46,144 --> 00:25:46,611
That's like, oh,
957
00:25:46,611 --> 00:25:48,914
but I said that like, yeah,
958
00:25:48,914 --> 00:25:50,882
if everybody says they see machine marks,
959
00:25:50,882 --> 00:25:52,150
I'll shoot. Yeah,
960
00:25:53,285 --> 00:25:53,985
I better,
961
00:25:53,985 --> 00:25:55,921
you know, I better have the buy in.
962
00:25:55,921 --> 00:25:56,555
That must mean
963
00:25:56,555 --> 00:25:57,355
the crews are kind
964
00:25:57,355 --> 00:25:59,958
of policing themselves then.
965
00:25:59,958 --> 00:26:02,661
Yeah, yeah, yeah.
966
00:26:02,761 --> 00:26:04,496
I think that that's the biggest thing
967
00:26:04,496 --> 00:26:06,264
and that's why we started tracking things
968
00:26:06,264 --> 00:26:08,066
with our performance based system.
969
00:26:08,066 --> 00:26:09,668
Makes it impersonal, right?
970
00:26:09,668 --> 00:26:10,902
It's just, hey, look,
971
00:26:10,902 --> 00:26:11,937
let's look at the numbers.
972
00:26:11,937 --> 00:26:12,771
You know,
973
00:26:12,904 --> 00:26:14,039
if we get a callback
974
00:26:14,039 --> 00:26:15,240
or we get a complaint
975
00:26:15,240 --> 00:26:17,342
or we just maybe notice some things,
976
00:26:17,342 --> 00:26:18,910
that is not up to our standards.
977
00:26:18,910 --> 00:26:19,678
You know, maybe,
978
00:26:19,678 --> 00:26:21,580
maybe it's like passable, but we're like,
979
00:26:21,580 --> 00:26:23,081
that doesn't represent our company.
980
00:26:23,081 --> 00:26:25,050
Or maybe you really do
981
00:26:25,050 --> 00:26:26,017
need to do a reason
982
00:26:26,017 --> 00:26:28,219
because of quality or some sort of issue
983
00:26:28,219 --> 00:26:29,754
that you just dropped the ball on.
984
00:26:29,754 --> 00:26:31,890
Well, hey, let's talk about this.
985
00:26:31,890 --> 00:26:32,958
You know, I mean, nobody
986
00:26:34,059 --> 00:26:36,027
we have to operate as a team
987
00:26:36,027 --> 00:26:37,162
the way that we have it set up.
988
00:26:37,162 --> 00:26:39,431
It's really we've had this conversations.
989
00:26:39,831 --> 00:26:40,732
The way that we have
990
00:26:40,732 --> 00:26:42,634
our whole system set up is
991
00:26:42,634 --> 00:26:44,536
I can't win if you don't win.
992
00:26:44,536 --> 00:26:45,770
Your colleague can't win.
993
00:26:45,770 --> 00:26:46,404
If you don't win.
994
00:26:46,404 --> 00:26:46,838
You know,
995
00:26:46,838 --> 00:26:50,475
we all have to put our ego aside
996
00:26:50,475 --> 00:26:51,543
and help each other out
997
00:26:51,543 --> 00:26:52,410
with each other up
998
00:26:52,410 --> 00:26:53,311
and all that kind of thing.
999
00:26:53,311 --> 00:26:54,212
And I feel like that's
1000
00:26:54,212 --> 00:26:56,748
one of our strongest
1001
00:26:58,350 --> 00:26:59,384
the strongest reasons
1002
00:26:59,384 --> 00:27:01,052
why people want to work for us right now
1003
00:27:01,052 --> 00:27:01,953
is because,
1004
00:27:01,953 --> 00:27:02,454
you know,
1005
00:27:02,454 --> 00:27:03,755
like especially when those guys got
1006
00:27:03,755 --> 00:27:04,923
that bonus like that
1007
00:27:04,923 --> 00:27:06,925
and the inner in there also too,
1008
00:27:06,925 --> 00:27:08,360
we created a beautiful project
1009
00:27:08,360 --> 00:27:09,027
on top of that.
1010
00:27:09,027 --> 00:27:11,596
So yeah, man, we knocked it out.
1011
00:27:11,596 --> 00:27:13,231
It was a beautiful stage
1012
00:27:13,231 --> 00:27:13,999
and all the stuff.
1013
00:27:13,999 --> 00:27:15,533
We know how to park
1014
00:27:15,533 --> 00:27:17,502
and look at our bank account now.
1015
00:27:17,502 --> 00:27:18,236
Right? Right.
1016
00:27:18,236 --> 00:27:18,870
You know what I mean?
1017
00:27:18,870 --> 00:27:20,505
And think about
1018
00:27:20,505 --> 00:27:22,240
if somebody is looking for a job,
1019
00:27:22,240 --> 00:27:23,642
but those people are going to tell them
1020
00:27:23,642 --> 00:27:25,777
after that experience, no doubt.
1021
00:27:26,611 --> 00:27:27,145
And, you know,
1022
00:27:27,145 --> 00:27:29,080
if you don't have a process
1023
00:27:29,080 --> 00:27:29,581
in place
1024
00:27:29,581 --> 00:27:31,349
and system in place and standards
1025
00:27:31,349 --> 00:27:31,783
or whatever
1026
00:27:31,783 --> 00:27:35,120
that is on the same page with that,
1027
00:27:35,120 --> 00:27:36,354
you want to be mad at the guys
1028
00:27:36,354 --> 00:27:38,323
for doing their own thing, but you can't.
1029
00:27:38,323 --> 00:27:38,923
You know what I mean?
1030
00:27:38,923 --> 00:27:41,059
If they don't have a kind of a
1031
00:27:41,092 --> 00:27:43,628
regimented, a system in place. So
1032
00:27:45,630 --> 00:27:46,898
for me, I just
1033
00:27:46,898 --> 00:27:48,733
I used to tell the guys, look,
1034
00:27:48,733 --> 00:27:49,801
you know what my standards are
1035
00:27:49,801 --> 00:27:50,669
and the quality,
1036
00:27:50,669 --> 00:27:52,037
and that's what you need to do.
1037
00:27:52,037 --> 00:27:54,439
And if it takes longer than I thought,
1038
00:27:54,439 --> 00:27:55,940
then that's my fault
1039
00:27:55,940 --> 00:27:57,108
and I'll deal with that.
1040
00:27:57,108 --> 00:27:58,276
But I did the job wrong
1041
00:27:58,276 --> 00:27:59,210
and then whatever.
1042
00:27:59,210 --> 00:28:00,211
Yeah, but yeah.
1043
00:28:00,211 --> 00:28:02,947
So I like your style for that.
1044
00:28:02,947 --> 00:28:04,416
So let's talk since,
1045
00:28:04,416 --> 00:28:06,985
since we talked a little bit about that
1046
00:28:06,985 --> 00:28:08,953
employee retention
1047
00:28:08,953 --> 00:28:10,622
and keeping guys with the.
1048
00:28:10,622 --> 00:28:12,090
So there's two cool things that happened
1049
00:28:12,090 --> 00:28:12,257
there.
1050
00:28:12,257 --> 00:28:14,192
You worked on that church which everybody
1051
00:28:14,192 --> 00:28:14,759
if you're
1052
00:28:14,759 --> 00:28:15,460
if you're in this trade
1053
00:28:15,460 --> 00:28:17,062
you get a great sense of satisfaction
1054
00:28:17,062 --> 00:28:19,130
from churn out a killer project.
1055
00:28:19,130 --> 00:28:20,498
I mean that alone is a
1056
00:28:20,498 --> 00:28:21,332
lot of satisfaction
1057
00:28:21,332 --> 00:28:23,702
that and in a bonus structure too
1058
00:28:23,702 --> 00:28:25,036
I imagine that helps with your
1059
00:28:25,036 --> 00:28:28,640
your your retention rate.
1060
00:28:28,640 --> 00:28:29,441
Yeah.
1061
00:28:29,441 --> 00:28:29,941
Yeah.
1062
00:28:29,941 --> 00:28:32,977
It, uh, you know,
1063
00:28:34,245 --> 00:28:35,180
we've been in
1064
00:28:35,180 --> 00:28:35,847
an environment
1065
00:28:35,847 --> 00:28:36,648
with the economy
1066
00:28:36,648 --> 00:28:38,116
where inflation
1067
00:28:38,116 --> 00:28:40,552
is really hitting people's pay.
1068
00:28:40,719 --> 00:28:42,320
You know, the bottom line, you know,
1069
00:28:42,320 --> 00:28:44,155
there might be getting the same pay
1070
00:28:44,155 --> 00:28:45,590
or maybe a little better,
1071
00:28:45,590 --> 00:28:47,792
but everything's cost in so much more.
1072
00:28:47,792 --> 00:28:49,494
So, I mean, we're all feeling it,
1073
00:28:49,494 --> 00:28:50,261
you know, and
1074
00:28:50,261 --> 00:28:50,795
and that
1075
00:28:50,795 --> 00:28:51,730
that's what I'm going
1076
00:28:51,730 --> 00:28:53,331
I have got to put more money
1077
00:28:53,331 --> 00:28:54,833
in these guys pockets.
1078
00:28:54,833 --> 00:28:56,134
But the problem was, is
1079
00:28:56,134 --> 00:28:58,903
we just weren't making the profit,
1080
00:28:58,903 --> 00:29:00,038
you know, to justify it.
1081
00:29:00,038 --> 00:29:00,772
I mean, I can't
1082
00:29:00,772 --> 00:29:03,007
there's no use in paying them more
1083
00:29:03,007 --> 00:29:04,776
if we're going to,
1084
00:29:04,776 --> 00:29:06,911
you know, may not make it right.
1085
00:29:06,911 --> 00:29:08,179
And so,
1086
00:29:08,179 --> 00:29:10,148
um, that's,
1087
00:29:10,148 --> 00:29:12,884
you know, with that system, it,
1088
00:29:13,151 --> 00:29:15,253
it gave us that stability
1089
00:29:15,253 --> 00:29:17,288
and, and allowed them to succeed.
1090
00:29:17,288 --> 00:29:18,456
So basically
1091
00:29:19,724 --> 00:29:20,825
for our retention side
1092
00:29:20,825 --> 00:29:22,293
of it, we're telling a story, right?
1093
00:29:22,293 --> 00:29:24,329
Like I'm transparent with the guys, like
1094
00:29:24,562 --> 00:29:26,164
guys like we struggle
1095
00:29:26,164 --> 00:29:27,499
to make payroll at times,
1096
00:29:27,499 --> 00:29:28,466
you know what I mean?
1097
00:29:28,466 --> 00:29:29,667
Like, but I tell I'm
1098
00:29:29,667 --> 00:29:31,202
fighting for you guys.
1099
00:29:31,202 --> 00:29:32,437
We're going to figure this out.
1100
00:29:32,437 --> 00:29:34,472
Like, I know that there's a lot more
1101
00:29:35,106 --> 00:29:37,342
when I could manage things
1102
00:29:37,342 --> 00:29:39,144
on my own, we are a lot more productive
1103
00:29:39,144 --> 00:29:40,812
and we still had high quality, right?
1104
00:29:40,812 --> 00:29:42,180
So I knew it could happen,
1105
00:29:42,180 --> 00:29:43,481
but a lot of my guys were
1106
00:29:43,481 --> 00:29:44,382
starting to tell me,
1107
00:29:44,382 --> 00:29:47,352
which blew my mind was they say
1108
00:29:47,352 --> 00:29:48,353
they're basically telling me,
1109
00:29:48,353 --> 00:29:49,621
I don't know what produces
1110
00:29:49,621 --> 00:29:52,090
the most value for the company.
1111
00:29:52,157 --> 00:29:54,159
I'm just going like,
1112
00:29:54,159 --> 00:29:56,060
How would you not know that? Yeah.
1113
00:29:56,060 --> 00:29:57,462
And I started realizing
1114
00:29:57,462 --> 00:29:58,863
they get paid by the hour
1115
00:29:58,863 --> 00:29:59,831
and then you get what I mean?
1116
00:30:00,799 --> 00:30:02,367
It's like they don't really know.
1117
00:30:02,367 --> 00:30:03,101
So, like, part
1118
00:30:03,101 --> 00:30:03,535
of what brings
1119
00:30:03,535 --> 00:30:04,602
value to the company
1120
00:30:04,602 --> 00:30:07,539
is, is, is quality and things like that.
1121
00:30:07,539 --> 00:30:08,373
So I believe,
1122
00:30:08,373 --> 00:30:09,374
I believe
1123
00:30:09,374 --> 00:30:11,009
the employee retention
1124
00:30:11,009 --> 00:30:12,777
has to come from that culture.
1125
00:30:12,777 --> 00:30:13,978
So I kind of like round
1126
00:30:13,978 --> 00:30:15,213
about getting back to culture,
1127
00:30:15,213 --> 00:30:16,681
but a lot of those things
1128
00:30:16,681 --> 00:30:19,417
that we implemented change attitudes,
1129
00:30:19,851 --> 00:30:21,853
it changed their motivation.
1130
00:30:22,687 --> 00:30:23,321
They're looking
1131
00:30:23,321 --> 00:30:25,957
out more for each other now,
1132
00:30:26,024 --> 00:30:27,492
you know, in part of it too.
1133
00:30:27,492 --> 00:30:28,326
It's not like
1134
00:30:28,326 --> 00:30:29,627
we're just high fiving
1135
00:30:29,627 --> 00:30:30,995
and you know,
1136
00:30:30,995 --> 00:30:33,131
you know, I made it to my on the job.
1137
00:30:33,431 --> 00:30:35,366
Part of it is actually
1138
00:30:35,366 --> 00:30:38,670
we have things set up to where
1139
00:30:38,670 --> 00:30:40,805
if I have an apprentice, right,
1140
00:30:41,272 --> 00:30:42,407
and they see stuff going
1141
00:30:42,407 --> 00:30:44,275
on, the job that shouldn't happen,
1142
00:30:44,275 --> 00:30:46,744
I've empower them to say something.
1143
00:30:46,744 --> 00:30:47,612
You know what I mean?
1144
00:30:47,612 --> 00:30:47,912
Yeah.
1145
00:30:47,912 --> 00:30:49,714
Like, let's call out the right,
1146
00:30:49,714 --> 00:30:50,882
because it doesn't help you.
1147
00:30:50,882 --> 00:30:52,417
It doesn't help them. Yep.
1148
00:30:52,417 --> 00:30:54,285
I'm transparent with my numbers.
1149
00:30:54,285 --> 00:30:56,020
I could see it if.
1150
00:30:56,020 --> 00:30:57,488
If there was, like,
1151
00:30:57,488 --> 00:30:58,623
something not right going.
1152
00:30:58,623 --> 00:30:59,524
Not like like
1153
00:30:59,524 --> 00:31:00,592
actually one of the guys
1154
00:31:00,592 --> 00:31:02,460
was having a personal issue, right?
1155
00:31:02,460 --> 00:31:03,194
And he was on his phone
1156
00:31:03,194 --> 00:31:05,263
and he's doing things like that.
1157
00:31:05,263 --> 00:31:06,931
Well, it showed up on the bonuses.
1158
00:31:06,931 --> 00:31:07,599
Right.
1159
00:31:07,966 --> 00:31:09,167
And it was a journeyman
1160
00:31:09,167 --> 00:31:10,435
and he had an apprentice with them.
1161
00:31:10,435 --> 00:31:11,336
Well, guess what happened?
1162
00:31:11,336 --> 00:31:12,237
That next month,
1163
00:31:12,237 --> 00:31:13,004
apprentice comes to me
1164
00:31:13,004 --> 00:31:14,339
and he says, you know,
1165
00:31:14,339 --> 00:31:15,840
I'm seeing a correlation
1166
00:31:15,840 --> 00:31:17,675
when he gets in these moods.
1167
00:31:17,675 --> 00:31:20,011
However, he's doing this and this
1168
00:31:20,211 --> 00:31:21,279
this is what happens
1169
00:31:21,279 --> 00:31:22,881
to my potential, right?
1170
00:31:22,881 --> 00:31:25,416
I have goals and ambitions. I like.
1171
00:31:25,416 --> 00:31:26,417
That is the
1172
00:31:26,417 --> 00:31:28,052
best thing you could have ever
1173
00:31:28,052 --> 00:31:29,687
said to me right now. Yeah.
1174
00:31:29,687 --> 00:31:30,889
I don't want to have a conversation
1175
00:31:30,889 --> 00:31:32,123
about how I should.
1176
00:31:32,123 --> 00:31:33,691
Why you deserve all this extra money.
1177
00:31:33,691 --> 00:31:34,259
Right.
1178
00:31:34,259 --> 00:31:36,094
I want you to come to me with like you're
1179
00:31:36,094 --> 00:31:37,562
starting to realize. Yeah.
1180
00:31:37,562 --> 00:31:38,930
Went on here, right? I'm going.
1181
00:31:38,930 --> 00:31:41,432
That is a game changer in our company.
1182
00:31:41,432 --> 00:31:43,368
I just could not believe that.
1183
00:31:43,368 --> 00:31:44,002
You know,
1184
00:31:44,002 --> 00:31:45,303
I never had anything quite
1185
00:31:45,303 --> 00:31:46,004
that little happen.
1186
00:31:46,004 --> 00:31:48,473
I'm just going, man, I believe you.
1187
00:31:48,473 --> 00:31:50,341
I can see it on the numbers.
1188
00:31:50,341 --> 00:31:50,942
I wondered
1189
00:31:50,942 --> 00:31:52,944
why stuff wasn't getting done like it
1190
00:31:52,944 --> 00:31:54,178
said, right? Yeah. Yeah.
1191
00:31:54,178 --> 00:31:56,080
I go have a meeting with the journeyman.
1192
00:31:56,080 --> 00:31:56,814
He goes, You know what?
1193
00:31:56,814 --> 00:31:57,415
Yeah, you're right.
1194
00:31:57,415 --> 00:31:59,250
I mean, I'm just tell them the numbers.
1195
00:31:59,250 --> 00:32:00,518
It ain't personal, right?
1196
00:32:00,518 --> 00:32:00,818
If I,
1197
00:32:00,818 --> 00:32:01,619
if I'm going, hey,
1198
00:32:01,619 --> 00:32:02,620
you know, you're slacking off
1199
00:32:02,620 --> 00:32:03,154
and you're doing this
1200
00:32:03,154 --> 00:32:03,855
and this and this, right?
1201
00:32:03,855 --> 00:32:04,689
It's going to be expensive.
1202
00:32:04,689 --> 00:32:05,623
I'm just saying, hey, yeah,
1203
00:32:05,623 --> 00:32:07,058
look at these numbers.
1204
00:32:07,058 --> 00:32:08,493
Like I could see this
1205
00:32:08,493 --> 00:32:09,961
and The Apprentice is telling me
1206
00:32:09,961 --> 00:32:11,963
that this all lines up with,
1207
00:32:11,963 --> 00:32:12,397
you know,
1208
00:32:12,397 --> 00:32:13,264
you been on your phone
1209
00:32:13,264 --> 00:32:14,799
and been distracted and all these things.
1210
00:32:14,799 --> 00:32:15,133
I was like,
1211
00:32:15,133 --> 00:32:15,867
you know,
1212
00:32:15,900 --> 00:32:18,136
and you're taking too long a breaks like,
1213
00:32:18,136 --> 00:32:18,436
you know?
1214
00:32:18,436 --> 00:32:20,004
And I basically told you,
1215
00:32:20,004 --> 00:32:21,372
you're not stealing from me.
1216
00:32:21,372 --> 00:32:23,775
You're stealing from this young guy
1217
00:32:23,775 --> 00:32:25,043
right here, you know?
1218
00:32:25,043 --> 00:32:25,376
I mean,
1219
00:32:25,376 --> 00:32:26,177
if you do that,
1220
00:32:26,177 --> 00:32:26,611
I was like,
1221
00:32:26,611 --> 00:32:27,312
you need to be clear with
1222
00:32:27,312 --> 00:32:29,314
damn it, hey, if you guys are,
1223
00:32:29,314 --> 00:32:30,181
you clock out.
1224
00:32:30,181 --> 00:32:31,082
You know what I mean? Yeah.
1225
00:32:31,082 --> 00:32:32,216
Take care of your business that way.
1226
00:32:32,216 --> 00:32:33,151
It's not affecting things.
1227
00:32:33,151 --> 00:32:34,252
And it it's like, well,
1228
00:32:34,252 --> 00:32:35,353
so it's not just like,
1229
00:32:35,353 --> 00:32:36,788
oh, we're just, you know, doing,
1230
00:32:36,788 --> 00:32:38,489
you know, trust falls, right?
1231
00:32:38,489 --> 00:32:39,691
And stuff, you know?
1232
00:32:39,691 --> 00:32:40,959
I mean, it's like we're literally
1233
00:32:40,959 --> 00:32:43,561
we're more enthusiastic
1234
00:32:43,561 --> 00:32:44,929
about the opportunities, right?
1235
00:32:44,929 --> 00:32:46,364
But we're also
1236
00:32:46,364 --> 00:32:48,266
being real about with each other.
1237
00:32:48,266 --> 00:32:48,900
We're being honest.
1238
00:32:48,900 --> 00:32:50,702
And we're basically,
1239
00:32:50,702 --> 00:32:51,102
you know, we're
1240
00:32:51,102 --> 00:32:52,437
just trying to
1241
00:32:52,704 --> 00:32:55,273
eliminate the toxicity as well.
1242
00:32:55,273 --> 00:32:56,774
And when you're holding everybody
1243
00:32:56,774 --> 00:32:57,342
to a certain
1244
00:32:57,342 --> 00:32:59,110
standard, a company standard,
1245
00:32:59,110 --> 00:32:59,711
you know what I mean?
1246
00:32:59,711 --> 00:33:01,412
It makes it across the board.
1247
00:33:01,412 --> 00:33:03,281
And I actually think it speaks a lot
1248
00:33:03,281 --> 00:33:05,750
about to your integrity that
1249
00:33:05,750 --> 00:33:06,884
that you'll give bonuses
1250
00:33:06,884 --> 00:33:07,618
and that type of stuff.
1251
00:33:07,618 --> 00:33:08,319
And you're look, you're
1252
00:33:08,319 --> 00:33:09,587
trying to look out for your team
1253
00:33:09,587 --> 00:33:10,688
as well as yourself.
1254
00:33:10,688 --> 00:33:12,457
I mean, you owe it to yourself.
1255
00:33:12,457 --> 00:33:13,491
You need to turn a profit
1256
00:33:13,491 --> 00:33:14,559
to keep the business going.
1257
00:33:14,559 --> 00:33:15,593
You that's just the way it is.
1258
00:33:15,593 --> 00:33:16,661
You got to keep the lights on.
1259
00:33:16,661 --> 00:33:17,962
And there's so many things
1260
00:33:17,962 --> 00:33:19,397
employees don't see.
1261
00:33:19,397 --> 00:33:20,231
There's taxes
1262
00:33:20,231 --> 00:33:21,299
and all these hidden costs
1263
00:33:21,299 --> 00:33:22,433
that employee looks at,
1264
00:33:22,433 --> 00:33:23,067
at numbers
1265
00:33:23,067 --> 00:33:24,869
they don't see all the hundred things
1266
00:33:24,869 --> 00:33:26,270
they go against it.
1267
00:33:26,270 --> 00:33:28,373
So to be able to incentivize them
1268
00:33:28,373 --> 00:33:30,208
and put up a bonus program
1269
00:33:30,208 --> 00:33:31,342
like that together,
1270
00:33:31,342 --> 00:33:33,478
I really think it speaks a lot about your
1271
00:33:33,478 --> 00:33:34,946
to your integrity and
1272
00:33:34,946 --> 00:33:35,813
and your vision of where
1273
00:33:35,813 --> 00:33:37,181
the company's going to go.
1274
00:33:37,181 --> 00:33:38,816
So that's pretty cool.
1275
00:33:38,816 --> 00:33:40,618
It keeps all the
1276
00:33:40,618 --> 00:33:42,153
keeps all the distractions of guys
1277
00:33:42,153 --> 00:33:43,154
coming to you like, Hey,
1278
00:33:43,154 --> 00:33:44,155
I think I want to race.
1279
00:33:44,155 --> 00:33:45,490
Oh, you want to race?
1280
00:33:45,490 --> 00:33:46,791
Here's how you do it.
1281
00:33:46,791 --> 00:33:48,826
Yeah, you make your own. Oh, yeah.
1282
00:33:49,927 --> 00:33:51,129
Oh, yeah, yeah.
1283
00:33:51,129 --> 00:33:52,530
Let's create a game plan.
1284
00:33:52,530 --> 00:33:53,498
Hey, yeah, yeah, I'm.
1285
00:33:53,498 --> 00:33:54,832
That was the situation.
1286
00:33:54,832 --> 00:33:55,533
That allows you
1287
00:33:55,533 --> 00:33:57,568
to make more money, right? Exactly.
1288
00:33:57,568 --> 00:33:58,102
Yeah,
1289
00:33:58,102 --> 00:34:00,138
that was a whole different opportunity.
1290
00:34:00,138 --> 00:34:01,372
Absolutely.
1291
00:34:01,372 --> 00:34:02,140
Hey, to get back to
1292
00:34:02,140 --> 00:34:04,542
coaching a little bit, what was the.
1293
00:34:04,942 --> 00:34:07,712
The mastermind group?
1294
00:34:07,879 --> 00:34:10,148
Yeah, um, a buddy of mine
1295
00:34:10,648 --> 00:34:13,051
had been with Flor Academy.
1296
00:34:13,885 --> 00:34:15,920
He got masterminds
1297
00:34:15,920 --> 00:34:17,188
and it's actually pretty neat
1298
00:34:17,188 --> 00:34:18,289
because it's not just,
1299
00:34:18,289 --> 00:34:19,590
you know, wood flooring in general.
1300
00:34:19,590 --> 00:34:20,658
There's, you know,
1301
00:34:20,658 --> 00:34:22,693
tile companies, there's,
1302
00:34:22,693 --> 00:34:23,194
you know, more
1303
00:34:23,194 --> 00:34:23,895
general flooring
1304
00:34:23,895 --> 00:34:25,630
dealers, there's
1305
00:34:25,630 --> 00:34:27,031
commercial flooring dealers,
1306
00:34:27,031 --> 00:34:27,532
you know what I mean?
1307
00:34:27,532 --> 00:34:28,499
And companies,
1308
00:34:28,499 --> 00:34:30,735
you know that that just the labor
1309
00:34:30,735 --> 00:34:32,870
it's really you know, multimillion dollar
1310
00:34:32,870 --> 00:34:34,505
companies to somebody
1311
00:34:34,505 --> 00:34:36,307
that's just trying to get
1312
00:34:36,707 --> 00:34:38,476
the next guy to, you know what I mean?
1313
00:34:38,476 --> 00:34:40,344
And and that was
1314
00:34:40,344 --> 00:34:41,579
that was really neat
1315
00:34:41,579 --> 00:34:42,680
because you really see
1316
00:34:42,680 --> 00:34:44,082
in everyday struggle
1317
00:34:44,082 --> 00:34:46,284
talking about, you know, hey, I'm not
1318
00:34:46,284 --> 00:34:47,085
I don't want to settle
1319
00:34:47,085 --> 00:34:48,486
for a mat right now
1320
00:34:48,486 --> 00:34:50,721
and and, you know, I want to move.
1321
00:34:50,721 --> 00:34:52,757
I want to grow what I got going on.
1322
00:34:52,757 --> 00:34:54,358
I want to be the most successful version
1323
00:34:54,358 --> 00:34:55,460
of what I want to do.
1324
00:34:55,460 --> 00:34:56,360
And so that was
1325
00:34:56,360 --> 00:34:57,361
that was really neat
1326
00:34:57,361 --> 00:34:58,329
because I've done like, like
1327
00:34:58,329 --> 00:34:59,397
the and I type stuff,
1328
00:35:00,498 --> 00:35:01,766
you know, and
1329
00:35:01,766 --> 00:35:02,934
I thought that that was great.
1330
00:35:02,934 --> 00:35:03,601
But you know,
1331
00:35:03,601 --> 00:35:06,104
I really did enjoy being with it.
1332
00:35:06,571 --> 00:35:08,372
It was actually a really good combination
1333
00:35:08,372 --> 00:35:09,841
doing the CFO coaching
1334
00:35:09,841 --> 00:35:11,409
and then the mastermind,
1335
00:35:11,409 --> 00:35:11,909
because I'm
1336
00:35:11,909 --> 00:35:12,810
going from,
1337
00:35:12,810 --> 00:35:15,813
hey, business is business like yes.
1338
00:35:15,813 --> 00:35:18,749
To how is my business unique?
1339
00:35:18,883 --> 00:35:20,818
Like in the flooring world?
1340
00:35:20,818 --> 00:35:22,386
And just seeing how other people,
1341
00:35:22,386 --> 00:35:22,620
you know,
1342
00:35:22,620 --> 00:35:24,155
how are people managing their schedules?
1343
00:35:24,155 --> 00:35:25,923
How are they managing the stress?
1344
00:35:25,923 --> 00:35:26,858
You know, how they managing
1345
00:35:26,858 --> 00:35:28,359
when they got to let somebody go,
1346
00:35:28,359 --> 00:35:28,893
you know what I mean?
1347
00:35:28,893 --> 00:35:30,428
And here and that's just going, oh, wow.
1348
00:35:30,428 --> 00:35:32,530
Like, okay, I'm not one of my own.
1349
00:35:32,530 --> 00:35:33,764
Number two, it's like,
1350
00:35:33,764 --> 00:35:34,398
you know,
1351
00:35:34,398 --> 00:35:35,299
I'm getting better
1352
00:35:35,299 --> 00:35:36,868
every time I take these meetings
1353
00:35:36,868 --> 00:35:38,903
because I get new ideas
1354
00:35:38,903 --> 00:35:41,038
and ways to handle things.
1355
00:35:41,038 --> 00:35:43,407
So what would you say?
1356
00:35:43,407 --> 00:35:45,576
What advice would you give to a guy
1357
00:35:45,576 --> 00:35:47,411
that they'd say, he's struggling.
1358
00:35:47,411 --> 00:35:48,713
He's trying to find his way,
1359
00:35:48,713 --> 00:35:49,847
trying to find a process
1360
00:35:49,847 --> 00:35:50,815
trying to find,
1361
00:35:50,815 --> 00:35:51,549
you know,
1362
00:35:51,549 --> 00:35:52,450
getting ready to go through
1363
00:35:52,450 --> 00:35:53,885
what you've gone through
1364
00:35:53,885 --> 00:35:55,153
in this last
1365
00:35:55,153 --> 00:35:56,387
several years in this business
1366
00:35:56,387 --> 00:35:57,355
and what have you.
1367
00:35:57,355 --> 00:35:59,223
What advice would you give to that, that
1368
00:35:59,223 --> 00:36:00,057
that one person?
1369
00:36:01,692 --> 00:36:03,227
You know, I mean,
1370
00:36:03,227 --> 00:36:04,061
just on a personal
1371
00:36:04,061 --> 00:36:06,330
and I would say reach out to me,
1372
00:36:06,330 --> 00:36:06,597
you know
1373
00:36:06,597 --> 00:36:08,232
I mean like I can
1374
00:36:08,232 --> 00:36:09,300
you know, I'll help you
1375
00:36:09,300 --> 00:36:11,435
try to figure out where you need to go,
1376
00:36:11,435 --> 00:36:13,104
what the next step is.
1377
00:36:13,104 --> 00:36:14,372
And the other thing I would say,
1378
00:36:14,372 --> 00:36:16,174
you know, is to invest into
1379
00:36:16,174 --> 00:36:16,707
the well, actually,
1380
00:36:16,707 --> 00:36:18,309
the first thing I would do
1381
00:36:18,309 --> 00:36:19,710
is get a beekeeper,
1382
00:36:19,710 --> 00:36:20,912
because usually any coast
1383
00:36:20,912 --> 00:36:21,746
that's that they can tell you
1384
00:36:21,746 --> 00:36:23,514
do anything,
1385
00:36:23,681 --> 00:36:25,316
hire out your books, it ain't worth it.
1386
00:36:25,316 --> 00:36:27,318
Like there's very inexpensive ways
1387
00:36:27,318 --> 00:36:28,052
that you could do that. Right.
1388
00:36:28,052 --> 00:36:28,819
And then the next
1389
00:36:28,819 --> 00:36:29,921
thing I would do is
1390
00:36:29,921 --> 00:36:32,723
I would try to plug them into
1391
00:36:32,723 --> 00:36:34,358
some sort of coaching or type of group,
1392
00:36:34,358 --> 00:36:37,795
you know, really
1393
00:36:37,795 --> 00:36:39,397
anything that you can start
1394
00:36:39,397 --> 00:36:41,132
that is business oriented, that is great.
1395
00:36:41,132 --> 00:36:42,333
My masterminds are probably
1396
00:36:42,333 --> 00:36:43,968
the best place to start
1397
00:36:43,968 --> 00:36:45,102
because then, you know, a
1398
00:36:45,102 --> 00:36:46,604
coach can work more with you,
1399
00:36:46,604 --> 00:36:47,939
you know, after you've done that.
1400
00:36:47,939 --> 00:36:49,807
But what I would say is the biggest thing
1401
00:36:49,807 --> 00:36:51,242
that people don't realize, it's
1402
00:36:51,242 --> 00:36:52,977
the mindset, mindset shift
1403
00:36:52,977 --> 00:36:54,812
that has to happen first. Right?
1404
00:36:54,812 --> 00:36:56,013
You got to decide.
1405
00:36:56,013 --> 00:36:58,616
And this is team out there trying to
1406
00:36:58,616 --> 00:37:01,152
there is nothing wrong with being
1407
00:37:01,152 --> 00:37:02,420
a self-employed owner,
1408
00:37:02,420 --> 00:37:04,255
operator, craftsman.
1409
00:37:04,255 --> 00:37:04,822
You know, if
1410
00:37:04,822 --> 00:37:06,057
I didn't have the desire
1411
00:37:06,057 --> 00:37:06,657
to do
1412
00:37:06,657 --> 00:37:09,327
what I'm doing, I would be 100% content,
1413
00:37:10,294 --> 00:37:11,162
you know, being a
1414
00:37:11,162 --> 00:37:12,964
craftsman, self-employed person.
1415
00:37:12,964 --> 00:37:14,165
So really, I'm not
1416
00:37:14,165 --> 00:37:16,200
this you are not less of a person
1417
00:37:16,200 --> 00:37:17,868
if you are in that category.
1418
00:37:17,868 --> 00:37:18,936
I have great respect
1419
00:37:18,936 --> 00:37:19,804
and that's a great lot.
1420
00:37:19,804 --> 00:37:20,738
I mean, that's a great
1421
00:37:20,738 --> 00:37:21,906
I still say,
1422
00:37:21,906 --> 00:37:23,841
you know, invest and do all the due
1423
00:37:23,841 --> 00:37:25,743
diligence financially, but, you know,
1424
00:37:25,743 --> 00:37:27,378
you don't have to run employees
1425
00:37:27,378 --> 00:37:27,945
and all the time
1426
00:37:27,945 --> 00:37:28,946
this is for the people
1427
00:37:28,946 --> 00:37:30,248
that want to build something
1428
00:37:30,248 --> 00:37:32,383
that they could sell later on.
1429
00:37:32,383 --> 00:37:32,783
You know what I mean?
1430
00:37:32,783 --> 00:37:33,451
They want to
1431
00:37:33,451 --> 00:37:34,285
they have a passion
1432
00:37:34,285 --> 00:37:36,053
to make other people successful,
1433
00:37:36,053 --> 00:37:36,554
you know what I mean?
1434
00:37:36,554 --> 00:37:38,322
They want to make as many clients
1435
00:37:38,322 --> 00:37:39,423
as happy as possible.
1436
00:37:39,423 --> 00:37:40,091
They you know what I mean?
1437
00:37:40,091 --> 00:37:41,125
They have a right to grow
1438
00:37:41,125 --> 00:37:42,126
an organization like that.
1439
00:37:42,126 --> 00:37:43,227
That's that's what I
1440
00:37:43,227 --> 00:37:45,062
this is not to demean anybody else.
1441
00:37:45,062 --> 00:37:45,863
And that's a
1442
00:37:45,863 --> 00:37:46,697
that's a great point
1443
00:37:46,697 --> 00:37:47,431
that yeah,
1444
00:37:47,431 --> 00:37:48,032
this is just a
1445
00:37:48,032 --> 00:37:50,101
for guys that are in this in this
1446
00:37:50,101 --> 00:37:51,702
maybe this path
1447
00:37:51,702 --> 00:37:53,070
that because like you said, there's
1448
00:37:53,070 --> 00:37:53,471
nothing wrong
1449
00:37:53,471 --> 00:37:54,872
with having one guy and apprentice
1450
00:37:54,872 --> 00:37:55,973
and that's your life
1451
00:37:55,973 --> 00:37:59,110
not a damn thing wrong with that.
1452
00:37:59,110 --> 00:37:59,477
So
1453
00:38:00,578 --> 00:38:02,747
what would you have you look back and say
1454
00:38:03,047 --> 00:38:05,549
see a young Matt Garcia, you know,
1455
00:38:05,750 --> 00:38:07,618
15, ten, 15 years ago
1456
00:38:07,618 --> 00:38:10,021
and could give that kid advice.
1457
00:38:10,021 --> 00:38:11,589
You know, what would you say to that?
1458
00:38:11,589 --> 00:38:12,089
That kid
1459
00:38:12,089 --> 00:38:12,990
coming up in the trades,
1460
00:38:12,990 --> 00:38:16,460
what you've learned along the way?
1461
00:38:16,460 --> 00:38:17,361
You know,
1462
00:38:17,628 --> 00:38:19,530
I think the number one
1463
00:38:19,530 --> 00:38:20,464
thing is figure out
1464
00:38:20,464 --> 00:38:22,233
what you're passionate about.
1465
00:38:22,233 --> 00:38:23,801
It's not worth,
1466
00:38:23,801 --> 00:38:26,170
you know, coming in every single day
1467
00:38:26,470 --> 00:38:29,273
and not enjoying what you do, you know,
1468
00:38:29,273 --> 00:38:31,442
and it doesn't mean that you have to
1469
00:38:34,645 --> 00:38:36,113
fit a certain mold.
1470
00:38:36,113 --> 00:38:38,349
You know, the beauty about this,
1471
00:38:38,349 --> 00:38:39,884
there's a lot of options in this
1472
00:38:39,884 --> 00:38:41,018
this field, you know what I mean?
1473
00:38:41,018 --> 00:38:43,521
Are in this industry, I would say.
1474
00:38:43,521 --> 00:38:44,955
And so figure out
1475
00:38:44,955 --> 00:38:46,290
what you're passionate about.
1476
00:38:46,290 --> 00:38:48,726
I mean, there's things about
1477
00:38:48,726 --> 00:38:49,960
this industry
1478
00:38:49,960 --> 00:38:51,929
that I personally don't enjoy.
1479
00:38:51,929 --> 00:38:52,997
Yeah.
1480
00:38:52,997 --> 00:38:55,499
And I have the opportunity
1481
00:38:55,933 --> 00:38:58,502
to pick and choose how much of that I do.
1482
00:38:58,769 --> 00:38:59,103
You know,
1483
00:38:59,103 --> 00:39:00,438
there is a lot of options of things
1484
00:39:00,438 --> 00:39:01,706
that I can do.
1485
00:39:01,806 --> 00:39:03,074
You know, maybe I'm
1486
00:39:03,074 --> 00:39:04,675
not a great and finisher.
1487
00:39:04,675 --> 00:39:06,410
Well, sure, maybe I'll just to install,
1488
00:39:06,410 --> 00:39:07,445
you know, maybe I'm great.
1489
00:39:07,445 --> 00:39:09,213
You know what I mean? Maybe I'm a
1490
00:39:11,816 --> 00:39:13,884
maybe maybe I won't
1491
00:39:13,951 --> 00:39:14,952
love this work,
1492
00:39:14,952 --> 00:39:16,754
but I ultimately want to travel
1493
00:39:16,754 --> 00:39:18,723
and be a rep, you know?
1494
00:39:18,723 --> 00:39:19,223
I mean, it's
1495
00:39:19,223 --> 00:39:20,658
like I feel like that
1496
00:39:20,658 --> 00:39:22,093
that should be kind of what you
1497
00:39:22,093 --> 00:39:23,361
shop first.
1498
00:39:23,361 --> 00:39:25,863
And then after that I would say, go
1499
00:39:25,863 --> 00:39:27,998
learn what you need to do to be the best,
1500
00:39:27,998 --> 00:39:29,333
best version of that.
1501
00:39:29,333 --> 00:39:30,901
That would make you content,
1502
00:39:30,901 --> 00:39:31,602
you know, because that's
1503
00:39:31,602 --> 00:39:32,570
that's the big thing, too.
1504
00:39:32,570 --> 00:39:33,270
It's like
1505
00:39:33,270 --> 00:39:35,840
you don't have to do anything
1506
00:39:35,840 --> 00:39:37,241
you don't want to do, right?
1507
00:39:37,241 --> 00:39:40,878
Do what you feel is get is going to be
1508
00:39:41,112 --> 00:39:42,780
like live your best life, basically,
1509
00:39:42,780 --> 00:39:44,181
like figure out how to do that.
1510
00:39:44,181 --> 00:39:44,782
And if that means
1511
00:39:44,782 --> 00:39:46,050
investing in a bunch of education
1512
00:39:46,050 --> 00:39:48,419
to run a rockstar business, then do that.
1513
00:39:48,419 --> 00:39:49,353
Or if it
1514
00:39:49,353 --> 00:39:51,122
if it means to take a chance
1515
00:39:51,122 --> 00:39:53,057
to be the best craftsmen you can,
1516
00:39:53,057 --> 00:39:53,958
then do that, you know,
1517
00:39:53,958 --> 00:39:55,025
or maybe you're just happy
1518
00:39:55,025 --> 00:39:56,727
with like being the best,
1519
00:39:56,727 --> 00:39:57,328
you know, just
1520
00:39:57,328 --> 00:39:59,363
there's a beauty in a basic install,
1521
00:39:59,363 --> 00:40:00,331
like we work with beautiful
1522
00:40:00,331 --> 00:40:01,399
products, right?
1523
00:40:01,399 --> 00:40:02,666
Are just doing a standard.
1524
00:40:02,666 --> 00:40:05,669
I mean, I still my guys will do a basic
1525
00:40:06,070 --> 00:40:07,671
tune recorder,
1526
00:40:07,671 --> 00:40:09,673
Red Oak Reef and it's natural.
1527
00:40:09,673 --> 00:40:10,875
And I'm like, Man,
1528
00:40:10,875 --> 00:40:11,876
they hit it out of the park.
1529
00:40:11,876 --> 00:40:13,344
Look at how that is.
1530
00:40:13,344 --> 00:40:14,278
Yeah, you know what I mean?
1531
00:40:14,278 --> 00:40:16,347
I'm just like, Yes, yeah, no.
1532
00:40:16,547 --> 00:40:18,449
I just think it's like, man, just just,
1533
00:40:18,449 --> 00:40:20,618
you know, just get the beauty of life
1534
00:40:20,618 --> 00:40:21,752
out of whatever you're doing
1535
00:40:21,752 --> 00:40:23,154
and just maximize,
1536
00:40:23,154 --> 00:40:25,456
you know, what brings you joy. Yeah.
1537
00:40:27,091 --> 00:40:28,659
Sometimes I see.
1538
00:40:28,659 --> 00:40:31,128
And I worry that you'll see a young guy
1539
00:40:32,763 --> 00:40:34,165
who came up in it, you know, he say
1540
00:40:34,165 --> 00:40:35,433
he bought a sander,
1541
00:40:35,433 --> 00:40:36,534
he bought a used sander
1542
00:40:36,534 --> 00:40:37,701
because he didn't have much money.
1543
00:40:37,701 --> 00:40:38,836
He bought a used edge there
1544
00:40:38,836 --> 00:40:40,104
and he use whatever.
1545
00:40:40,104 --> 00:40:41,372
And he doesn't have a lot of money
1546
00:40:41,372 --> 00:40:42,773
and he doesn't have
1547
00:40:42,773 --> 00:40:43,741
a lot of schooling or,
1548
00:40:43,741 --> 00:40:45,676
you know, anybody in his corner.
1549
00:40:45,676 --> 00:40:48,646
And it made me think, oh, well, that's
1550
00:40:48,646 --> 00:40:49,680
great, Matt.
1551
00:40:49,680 --> 00:40:50,481
Real successful,
1552
00:40:50,481 --> 00:40:52,116
but I'm just me and I don't know.
1553
00:40:52,116 --> 00:40:53,317
And I think sometimes
1554
00:40:53,317 --> 00:40:53,551
they don't
1555
00:40:53,551 --> 00:40:55,152
think they're worth investing in,
1556
00:40:55,152 --> 00:40:55,719
you know what I mean?
1557
00:40:55,719 --> 00:40:56,487
And they are.
1558
00:40:56,487 --> 00:40:58,355
And it doesn't matter where you start.
1559
00:40:58,355 --> 00:41:00,124
That's the beauty of this business, man.
1560
00:41:00,124 --> 00:41:02,026
It don't matter where you start.
1561
00:41:02,026 --> 00:41:03,027
If you got a
1562
00:41:03,027 --> 00:41:05,329
willing to learn and work hard,
1563
00:41:05,329 --> 00:41:07,097
you create your own path.
1564
00:41:07,097 --> 00:41:08,098
I really believe it.
1565
00:41:08,098 --> 00:41:09,834
And yeah,
1566
00:41:09,834 --> 00:41:11,202
so, you know,
1567
00:41:11,202 --> 00:41:13,037
you're not trapped in this trade,
1568
00:41:13,037 --> 00:41:13,737
you know,
1569
00:41:13,737 --> 00:41:15,473
these type of things you can create,
1570
00:41:15,473 --> 00:41:16,907
you can be whatever you want to be.
1571
00:41:16,907 --> 00:41:17,942
And it sounds like B.S.,
1572
00:41:17,942 --> 00:41:19,176
but it's really not
1573
00:41:19,176 --> 00:41:19,710
is a matter
1574
00:41:19,710 --> 00:41:21,212
of what you want to put into it.
1575
00:41:21,212 --> 00:41:23,948
And from whatever place
1576
00:41:23,948 --> 00:41:25,015
in this world you came from,
1577
00:41:25,015 --> 00:41:26,484
I think that's in this trade,
1578
00:41:26,484 --> 00:41:28,018
you have that opportunity.
1579
00:41:28,018 --> 00:41:30,154
So you can travel the world
1580
00:41:30,154 --> 00:41:31,722
and this industry. I mean,
1581
00:41:32,756 --> 00:41:33,524
yeah,
1582
00:41:34,191 --> 00:41:35,826
I talked to China, man.
1583
00:41:35,826 --> 00:41:37,561
It was in Vermont the other day.
1584
00:41:37,561 --> 00:41:38,729
I taught in China.
1585
00:41:38,729 --> 00:41:40,965
I was in Rhode Island this week. Yeah.
1586
00:41:41,599 --> 00:41:42,800
Were you in world?
1587
00:41:42,800 --> 00:41:44,902
You're in Mexico, right?
1588
00:41:44,902 --> 00:41:46,470
Yeah, I did. Mexico? Yeah.
1589
00:41:46,470 --> 00:41:48,372
China, Canada.
1590
00:41:48,372 --> 00:41:49,773
And all the fans
1591
00:41:49,773 --> 00:41:51,008
can't even really get here
1592
00:41:51,008 --> 00:41:52,610
because there's so much security.
1593
00:41:52,610 --> 00:41:53,711
You know how it is.
1594
00:41:53,711 --> 00:41:55,012
Yeah, well,
1595
00:41:55,012 --> 00:41:55,479
I don't know
1596
00:41:55,479 --> 00:41:57,481
if you do know how it is, but
1597
00:41:57,481 --> 00:42:00,351
maybe you will someday
1598
00:42:00,618 --> 00:42:02,353
when you're as old as Wayne and I.
1599
00:42:02,353 --> 00:42:04,388
Yeah, yeah, yeah, yeah.
1600
00:42:04,622 --> 00:42:05,189
Matter of fact,
1601
00:42:05,189 --> 00:42:07,157
I had a guy come up to me in the school
1602
00:42:07,157 --> 00:42:08,225
this week in Rhode Island.
1603
00:42:08,225 --> 00:42:09,827
He pulled his phone out,
1604
00:42:09,827 --> 00:42:10,261
and it was
1605
00:42:10,261 --> 00:42:11,695
the cartoon picture of Wayne
1606
00:42:11,695 --> 00:42:11,996
and I,
1607
00:42:11,996 --> 00:42:14,331
you know, the on the floor picture.
1608
00:42:14,331 --> 00:42:15,933
And he walks up to me and he goes,
1609
00:42:15,933 --> 00:42:17,167
is this you? I got it.
1610
00:42:17,167 --> 00:42:19,470
Yeah, that's me.
1611
00:42:19,470 --> 00:42:20,971
And he's like, Can you autograph this?
1612
00:42:20,971 --> 00:42:22,139
I was like, Yeah, absolutely.
1613
00:42:22,139 --> 00:42:24,341
I can't believe it is kind of funny
1614
00:42:24,341 --> 00:42:26,443
when people ask for autographs. Like.
1615
00:42:26,977 --> 00:42:27,912
Are they going to say, Man,
1616
00:42:27,912 --> 00:42:32,516
you look older in person?
1617
00:42:32,516 --> 00:42:33,617
No, he was actually
1618
00:42:33,617 --> 00:42:35,085
he was actually pointing to you.
1619
00:42:35,085 --> 00:42:36,654
And I go, yep, that's me.
1620
00:42:36,654 --> 00:42:38,088
I get that a lot.
1621
00:42:38,088 --> 00:42:38,455
Yeah.
1622
00:42:38,455 --> 00:42:40,624
What questions have we not asked you
1623
00:42:40,624 --> 00:42:42,726
about what? What? Maybe we can.
1624
00:42:42,960 --> 00:42:44,728
Well, we got you here for.
1625
00:42:44,728 --> 00:42:47,364
And I appreciate you being so sharing.
1626
00:42:47,731 --> 00:42:48,632
And you do that a lot.
1627
00:42:48,632 --> 00:42:49,500
Like you said,
1628
00:42:49,500 --> 00:42:50,768
people can call you and ask you that.
1629
00:42:50,768 --> 00:42:51,602
I see you.
1630
00:42:51,602 --> 00:42:53,804
You also have a blog, right?
1631
00:42:53,804 --> 00:42:55,973
And yeah, we're just starting it.
1632
00:42:55,973 --> 00:42:56,373
Yeah.
1633
00:42:56,373 --> 00:42:57,575
So the
1634
00:42:57,575 --> 00:42:58,576
you know, this
1635
00:42:58,576 --> 00:43:00,244
the traces curse came from the Wood
1636
00:43:00,244 --> 00:43:02,413
for Business magazine article.
1637
00:43:02,413 --> 00:43:03,414
And, you know,
1638
00:43:03,414 --> 00:43:04,682
I was talking to Kim Walgren
1639
00:43:04,682 --> 00:43:06,250
about a lot of things
1640
00:43:06,250 --> 00:43:07,384
I think is getting a little A.D.D.
1641
00:43:07,384 --> 00:43:08,185
on her.
1642
00:43:08,185 --> 00:43:09,987
But we covered a lot,
1643
00:43:09,987 --> 00:43:11,522
you know, in this article.
1644
00:43:11,522 --> 00:43:13,791
And so we thought it would be great to
1645
00:43:13,891 --> 00:43:15,192
because this can be honestly
1646
00:43:15,192 --> 00:43:16,260
overwhelming for somebody.
1647
00:43:16,260 --> 00:43:18,495
I mean, I'm throwing out a lot of stuff
1648
00:43:18,829 --> 00:43:20,297
that we've been working on for years.
1649
00:43:20,297 --> 00:43:20,531
Right.
1650
00:43:20,531 --> 00:43:21,865
And my plan, I'm
1651
00:43:21,865 --> 00:43:23,267
trying to
1652
00:43:23,267 --> 00:43:26,637
create some content and some tools
1653
00:43:26,904 --> 00:43:27,271
where
1654
00:43:27,805 --> 00:43:30,274
I could cut a lot of the hours
1655
00:43:30,274 --> 00:43:31,775
that it takes for somebody to do this.
1656
00:43:31,775 --> 00:43:33,510
And I'm working on building that out.
1657
00:43:33,510 --> 00:43:34,211
And, you know,
1658
00:43:34,211 --> 00:43:36,180
I want the industry to benefit from that.
1659
00:43:36,180 --> 00:43:36,447
But
1660
00:43:37,414 --> 00:43:38,582
the blog is going
1661
00:43:38,582 --> 00:43:39,450
to be so
1662
00:43:39,450 --> 00:43:39,984
this article
1663
00:43:39,984 --> 00:43:40,851
that just came out
1664
00:43:40,851 --> 00:43:42,353
and we're for business,
1665
00:43:42,353 --> 00:43:43,921
we got basically seven
1666
00:43:43,921 --> 00:43:45,122
different types of ways
1667
00:43:45,122 --> 00:43:46,924
that we managed the business
1668
00:43:46,924 --> 00:43:48,125
and we're going to blog
1669
00:43:48,125 --> 00:43:49,460
on each one of those posts.
1670
00:43:49,460 --> 00:43:51,495
So yeah, every
1671
00:43:51,495 --> 00:43:53,964
so the article just came out recently
1672
00:43:53,964 --> 00:43:54,798
and every two weeks
1673
00:43:54,798 --> 00:43:57,034
we're going to post a blog
1674
00:43:57,034 --> 00:43:58,268
on each one of those aspects
1675
00:43:58,268 --> 00:43:59,770
so I can go into detail
1676
00:43:59,770 --> 00:44:00,871
is really what I would love
1677
00:44:00,871 --> 00:44:02,072
is for people not to go, Oh,
1678
00:44:02,072 --> 00:44:02,806
that's overwhelming.
1679
00:44:02,806 --> 00:44:04,174
I just I can't, you know what I mean?
1680
00:44:04,174 --> 00:44:05,476
I want people to be like, Hey,
1681
00:44:05,476 --> 00:44:06,710
if you're interested enough
1682
00:44:06,710 --> 00:44:08,979
and this is just walk this out with me.
1683
00:44:09,213 --> 00:44:10,214
I'm available to you
1684
00:44:10,214 --> 00:44:11,715
if you have questions and like,
1685
00:44:11,715 --> 00:44:12,449
I just want to see
1686
00:44:12,449 --> 00:44:14,685
people be successful with this.
1687
00:44:14,685 --> 00:44:15,653
And so we're going to,
1688
00:44:15,653 --> 00:44:15,953
you know, I'm
1689
00:44:15,953 --> 00:44:17,621
going to start with Workflow
1690
00:44:17,621 --> 00:44:18,822
Project analysis.
1691
00:44:18,822 --> 00:44:19,757
And also so
1692
00:44:19,757 --> 00:44:20,357
this has a bottom
1693
00:44:20,357 --> 00:44:21,492
is going to go we're going to do workflow
1694
00:44:21,492 --> 00:44:23,594
first project analysis
1695
00:44:24,061 --> 00:44:25,396
two weeks after that,
1696
00:44:25,396 --> 00:44:27,264
and then we're going to go into quality
1697
00:44:27,264 --> 00:44:29,166
standards, KPIs.
1698
00:44:29,166 --> 00:44:30,100
That's key performance
1699
00:44:30,100 --> 00:44:31,869
indicators, scorecards,
1700
00:44:33,470 --> 00:44:34,238
performance pay
1701
00:44:34,238 --> 00:44:36,874
structure and cash flow projection.
1702
00:44:37,374 --> 00:44:38,676
So I'm going to go into detail
1703
00:44:38,676 --> 00:44:39,710
about all of those things
1704
00:44:39,710 --> 00:44:41,011
that give people ideas.
1705
00:44:41,011 --> 00:44:42,046
And I
1706
00:44:42,046 --> 00:44:43,814
we're building tools for a company
1707
00:44:43,814 --> 00:44:46,483
that we're in the testing process.
1708
00:44:46,483 --> 00:44:49,186
We've been really
1709
00:44:49,753 --> 00:44:51,455
we've kind of started with basic versions
1710
00:44:51,455 --> 00:44:52,222
and now we're getting
1711
00:44:52,222 --> 00:44:53,557
like some really awesome versions, things
1712
00:44:53,557 --> 00:44:54,391
that we're testing that
1713
00:44:54,391 --> 00:44:55,426
some other companies are testing.
1714
00:44:55,426 --> 00:44:57,995
And I really hope that we can
1715
00:44:57,995 --> 00:44:58,595
help people
1716
00:44:58,595 --> 00:45:00,097
to be able to take some of that,
1717
00:45:00,097 --> 00:45:01,165
some of the difficulty
1718
00:45:01,165 --> 00:45:05,402
out of running a lot of the structure,
1719
00:45:05,402 --> 00:45:06,737
you know, as we're giving this advice
1720
00:45:06,737 --> 00:45:07,471
and things like that.
1721
00:45:07,471 --> 00:45:09,006
So that's partly to why,
1722
00:45:09,006 --> 00:45:09,206
you know,
1723
00:45:09,206 --> 00:45:10,808
I am looking for people that
1724
00:45:10,808 --> 00:45:12,209
are interested in testing
1725
00:45:12,209 --> 00:45:13,711
and implementing some of this stuff
1726
00:45:13,711 --> 00:45:15,045
because I want to be proven
1727
00:45:15,045 --> 00:45:16,647
and then I want to
1728
00:45:16,647 --> 00:45:18,515
really try to help companies
1729
00:45:18,515 --> 00:45:19,850
be able to to
1730
00:45:19,850 --> 00:45:21,218
grow and not get burned out.
1731
00:45:22,219 --> 00:45:22,619
Nice.
1732
00:45:22,619 --> 00:45:24,054
And this again can be found.
1733
00:45:24,054 --> 00:45:25,622
The blogs, it could be on the wood floor.
1734
00:45:25,622 --> 00:45:27,391
Business magazine.
1735
00:45:27,658 --> 00:45:29,093
Yeah, yeah, yeah.
1736
00:45:29,093 --> 00:45:30,494
There's going to be blogs
1737
00:45:30,494 --> 00:45:31,628
that will be advertised
1738
00:45:31,628 --> 00:45:32,463
and things like that.
1739
00:45:32,463 --> 00:45:35,265
So you know, you can the
1740
00:45:35,299 --> 00:45:37,835
the magazine is available digitally too
1741
00:45:38,402 --> 00:45:40,270
and the article as well.
1742
00:45:40,270 --> 00:45:42,673
And so. Yeah, yeah. Stay posted.
1743
00:45:42,673 --> 00:45:45,008
You can follow me on social media
1744
00:45:45,843 --> 00:45:47,377
or, you know,
1745
00:45:47,911 --> 00:45:49,947
get in touch with me.
1746
00:45:50,280 --> 00:45:51,348
You can look across the hardwood
1747
00:45:51,348 --> 00:45:53,183
flooring systems of Texas and ask for me
1748
00:45:53,183 --> 00:45:54,518
if that's the easiest way to get to me.
1749
00:45:54,518 --> 00:45:56,019
But yeah, I just
1750
00:45:56,019 --> 00:45:58,222
I just genuinely want to see people
1751
00:45:58,222 --> 00:46:00,090
get to have more success
1752
00:46:00,090 --> 00:46:02,025
because I don't think that
1753
00:46:02,025 --> 00:46:03,127
we're really capturing
1754
00:46:03,127 --> 00:46:04,128
all the potential that we can
1755
00:46:04,128 --> 00:46:04,828
in this industry.
1756
00:46:04,828 --> 00:46:05,696
It's like,
1757
00:46:05,696 --> 00:46:06,764
wow, there's so many ways
1758
00:46:06,764 --> 00:46:08,098
that you can be successful.
1759
00:46:08,098 --> 00:46:10,501
So I got one last question for you is
1760
00:46:10,501 --> 00:46:11,435
so what's the end game?
1761
00:46:11,435 --> 00:46:14,471
What's the you know, what is your
1762
00:46:14,471 --> 00:46:16,640
your your your big picture plans
1763
00:46:17,040 --> 00:46:17,775
in the industry.
1764
00:46:19,042 --> 00:46:21,178
Keep growing business.
1765
00:46:21,178 --> 00:46:21,845
Yeah, I,
1766
00:46:21,845 --> 00:46:22,780
I want to create
1767
00:46:22,780 --> 00:46:24,281
the most successful business
1768
00:46:24,281 --> 00:46:25,382
that I can for me
1769
00:46:25,382 --> 00:46:27,117
and the people around me.
1770
00:46:27,117 --> 00:46:28,485
And then everything that
1771
00:46:28,485 --> 00:46:30,721
we learn out of that experience
1772
00:46:30,721 --> 00:46:32,456
I want to make available
1773
00:46:32,456 --> 00:46:34,258
for other people to duplicate.
1774
00:46:34,258 --> 00:46:35,692
Because honestly,
1775
00:46:35,692 --> 00:46:36,226
I'm looking
1776
00:46:36,226 --> 00:46:38,162
at how much time and money
1777
00:46:38,162 --> 00:46:40,497
I've spent building all of this up.
1778
00:46:40,497 --> 00:46:41,799
Really? More time.
1779
00:46:41,799 --> 00:46:44,268
Yeah. Time is money, right? Yeah. Yeah.
1780
00:46:44,268 --> 00:46:45,169
But
1781
00:46:45,936 --> 00:46:48,338
I don't want people to have to work
1782
00:46:48,338 --> 00:46:50,641
so hard to achieve the same thing. Right?
1783
00:46:50,641 --> 00:46:51,775
Because like I said,
1784
00:46:51,775 --> 00:46:52,709
there's other industries
1785
00:46:52,709 --> 00:46:54,011
that have a lot more plug
1786
00:46:54,011 --> 00:46:55,012
and play type models
1787
00:46:55,012 --> 00:46:56,413
for this type of structure.
1788
00:46:56,413 --> 00:46:58,515
And I'm not just inventing this myself.
1789
00:46:58,515 --> 00:47:01,552
I am literally copy pasting, borrowing
1790
00:47:01,552 --> 00:47:03,754
and adapting it to what we do.
1791
00:47:03,754 --> 00:47:04,488
And honestly,
1792
00:47:04,488 --> 00:47:06,523
if they can save people hassle
1793
00:47:06,523 --> 00:47:07,958
and they can be more successful,
1794
00:47:07,958 --> 00:47:08,892
I mean, that would be like
1795
00:47:08,892 --> 00:47:10,227
that would be incredible for me.
1796
00:47:10,227 --> 00:47:12,329
So any way that I can help
1797
00:47:13,297 --> 00:47:14,698
people in that way, I'm
1798
00:47:14,698 --> 00:47:17,000
just totally down for I just I genuinely
1799
00:47:17,801 --> 00:47:18,902
care about that
1800
00:47:18,902 --> 00:47:21,772
and want to see that happen for people.
1801
00:47:21,772 --> 00:47:23,307
Don't you find when you when you teach
1802
00:47:23,307 --> 00:47:24,007
and you share stuff,
1803
00:47:24,007 --> 00:47:25,943
you learn more about yourself too
1804
00:47:25,943 --> 00:47:27,544
and it helps you.
1805
00:47:27,611 --> 00:47:29,379
Oh yeah. Hundred percent now.
1806
00:47:29,379 --> 00:47:30,280
Oh, yeah.
1807
00:47:30,280 --> 00:47:31,114
You know,
1808
00:47:31,448 --> 00:47:34,551
I met with three guys on a zoom call.
1809
00:47:34,551 --> 00:47:34,751
You know,
1810
00:47:34,751 --> 00:47:35,519
they're pretty well,
1811
00:47:35,519 --> 00:47:37,020
well known foreign companies
1812
00:47:37,020 --> 00:47:38,322
about our structure.
1813
00:47:38,322 --> 00:47:40,591
And I'm showing them our spreadsheet and,
1814
00:47:40,591 --> 00:47:40,958
you know,
1815
00:47:40,958 --> 00:47:42,392
getting their feedback and things.
1816
00:47:42,392 --> 00:47:43,694
And it's like
1817
00:47:44,294 --> 00:47:46,096
the feedback I got was just like,
1818
00:47:46,096 --> 00:47:46,697
Oh great,
1819
00:47:46,697 --> 00:47:47,698
because one of the guys was like,
1820
00:47:47,698 --> 00:47:48,765
hey, you know, because I was talking,
1821
00:47:48,765 --> 00:47:49,233
hey, you know,
1822
00:47:49,233 --> 00:47:51,268
I want to implement more quality
1823
00:47:51,535 --> 00:47:53,537
incentives into our structure.
1824
00:47:53,770 --> 00:47:54,905
And I have these ideas.
1825
00:47:54,905 --> 00:47:55,305
These ideas
1826
00:47:55,305 --> 00:47:56,373
one of the guys is like,
1827
00:47:56,373 --> 00:47:57,241
Hey, why don't you do this?
1828
00:47:57,241 --> 00:47:59,176
And I'm going, Oh, man, I love it.
1829
00:47:59,176 --> 00:47:59,843
So today my,
1830
00:47:59,843 --> 00:48:01,645
my brand was just rather cool.
1831
00:48:01,645 --> 00:48:02,145
It was
1832
00:48:02,145 --> 00:48:03,247
I got a spreadsheet pro
1833
00:48:03,247 --> 00:48:04,581
that's basically,
1834
00:48:04,581 --> 00:48:06,316
you know, does all that for me
1835
00:48:06,316 --> 00:48:06,884
and I'm like,
1836
00:48:06,884 --> 00:48:08,151
I need to get them on the phone.
1837
00:48:08,151 --> 00:48:10,320
I need to like create some things here
1838
00:48:10,554 --> 00:48:11,989
because I think it's just motivating
1839
00:48:11,989 --> 00:48:12,589
for the employees
1840
00:48:12,589 --> 00:48:13,824
to be able to see visually
1841
00:48:13,824 --> 00:48:14,992
a lot of that stuff.
1842
00:48:14,992 --> 00:48:15,792
Yeah, it's like, Oh,
1843
00:48:15,792 --> 00:48:18,061
we're actually putting a literal value,
1844
00:48:18,262 --> 00:48:19,363
a numerical value
1845
00:48:19,363 --> 00:48:21,198
on, on the quality that you produce.
1846
00:48:21,198 --> 00:48:21,965
Yeah.
1847
00:48:22,232 --> 00:48:24,034
Well, your passion
1848
00:48:24,034 --> 00:48:25,535
just jumps off the page, man.
1849
00:48:25,535 --> 00:48:27,604
I mean, it's so obvious to see it in
1850
00:48:27,604 --> 00:48:30,407
and it love to see that
1851
00:48:30,407 --> 00:48:30,741
we say
1852
00:48:30,741 --> 00:48:32,342
young guys coming up in a trade war.
1853
00:48:32,342 --> 00:48:32,976
I'm a nine year old.
1854
00:48:32,976 --> 00:48:35,212
So so I'm excited.
1855
00:48:35,212 --> 00:48:36,446
I'm excited for you, man.
1856
00:48:36,446 --> 00:48:37,414
And I like your style.
1857
00:48:37,414 --> 00:48:38,582
I love to see this and
1858
00:48:38,582 --> 00:48:40,284
where it's going to go. And
1859
00:48:41,318 --> 00:48:42,586
I feel like I've
1860
00:48:42,586 --> 00:48:43,053
I've asked a
1861
00:48:43,053 --> 00:48:45,122
lot of incredibly insightful questions
1862
00:48:45,289 --> 00:48:48,025
on this interview and.
1863
00:48:48,025 --> 00:48:49,359
Thank you. Yeah, yeah, yeah.
1864
00:48:49,359 --> 00:48:51,395
And thank you for being here.
1865
00:48:52,095 --> 00:48:53,597
Yeah, you're welcome.
1866
00:48:53,597 --> 00:48:54,564
All right.
1867
00:48:55,165 --> 00:48:57,467
Well, hey, man, thank you very much.
1868
00:48:57,467 --> 00:48:59,536
Appreciate making the time and
1869
00:49:00,871 --> 00:49:01,838
spending some time with us.
1870
00:49:01,838 --> 00:49:02,839
And I'll tell you what,
1871
00:49:02,839 --> 00:49:03,740
don't be a stranger.
1872
00:49:03,740 --> 00:49:04,174
I mean, you
1873
00:49:04,174 --> 00:49:05,676
if you have a topic you want to
1874
00:49:05,676 --> 00:49:06,109
you want to
1875
00:49:06,109 --> 00:49:08,312
discuss, you're always welcome.
1876
00:49:09,079 --> 00:49:10,147
So. Oh, thank you. Thank you.
1877
00:49:10,147 --> 00:49:10,914
I appreciate it.
1878
00:49:10,914 --> 00:49:12,950
And I see, you know, I know that this
1879
00:49:13,650 --> 00:49:14,551
this podcast isn't
1880
00:49:14,551 --> 00:49:16,420
necessarily like the best phone,
1881
00:49:16,420 --> 00:49:19,690
but Bona, when I got into this game,
1882
00:49:20,023 --> 00:49:21,458
I took the introductory
1883
00:49:21,458 --> 00:49:22,492
course
1884
00:49:22,492 --> 00:49:23,927
and I had gotten
1885
00:49:23,927 --> 00:49:25,562
supported all the way through.
1886
00:49:25,562 --> 00:49:26,663
I mean, I literally went out
1887
00:49:26,663 --> 00:49:27,631
and bought all the credit
1888
00:49:27,631 --> 00:49:28,699
because I'm like,
1889
00:49:28,699 --> 00:49:31,735
these people had a very low cost way
1890
00:49:31,735 --> 00:49:33,103
for me to learn this stuff
1891
00:49:33,103 --> 00:49:35,072
and I want to do it.
1892
00:49:35,072 --> 00:49:35,772
And I mean,
1893
00:49:35,772 --> 00:49:37,874
I became successful very quickly,
1894
00:49:37,874 --> 00:49:39,676
you know what I mean by,
1895
00:49:39,676 --> 00:49:41,278
you know, just following that
1896
00:49:41,278 --> 00:49:43,413
and getting such great support back.
1897
00:49:43,413 --> 00:49:44,848
So, I mean, when
1898
00:49:44,881 --> 00:49:45,449
whenever
1899
00:49:45,449 --> 00:49:46,950
I've had a great experience with that,
1900
00:49:46,950 --> 00:49:49,119
I don't think I'd be where I am today
1901
00:49:49,119 --> 00:49:50,754
if it wasn't for that initial
1902
00:49:50,754 --> 00:49:51,655
that was like
1903
00:49:51,655 --> 00:49:54,958
that was the first class that I ever took
1904
00:49:54,958 --> 00:49:56,760
that I started to catch a vision
1905
00:49:56,760 --> 00:49:58,996
for something like, Wow, this is
1906
00:49:58,996 --> 00:50:00,230
this is great, you know?
1907
00:50:00,230 --> 00:50:02,065
So I just wanted to let you guys know
1908
00:50:02,065 --> 00:50:02,499
that, you know,
1909
00:50:02,499 --> 00:50:04,434
I've always appreciated everything that
1910
00:50:04,434 --> 00:50:05,268
that you guys do
1911
00:50:05,268 --> 00:50:06,336
with the regional trainings
1912
00:50:06,336 --> 00:50:06,903
and the centers.
1913
00:50:06,903 --> 00:50:09,206
I mean, I don't think people
1914
00:50:09,206 --> 00:50:11,341
don't realize the value of that
1915
00:50:11,341 --> 00:50:12,409
until they get involved.
1916
00:50:12,409 --> 00:50:13,410
I mean, it's
1917
00:50:13,410 --> 00:50:14,678
it was a game changer for me
1918
00:50:14,678 --> 00:50:16,480
and just the fact that I mean,
1919
00:50:16,480 --> 00:50:17,180
I've been invited,
1920
00:50:17,180 --> 00:50:18,515
hey, if you want to buy this new project,
1921
00:50:18,515 --> 00:50:19,983
I've got like come up here
1922
00:50:19,983 --> 00:50:20,851
with the training center,
1923
00:50:20,851 --> 00:50:21,451
you know, and I,
1924
00:50:21,451 --> 00:50:22,586
you know, I've been up there a few times,
1925
00:50:22,586 --> 00:50:24,021
and I was just like, man, that's
1926
00:50:24,021 --> 00:50:25,022
that is so neat.
1927
00:50:25,022 --> 00:50:25,622
I mean, I just
1928
00:50:25,622 --> 00:50:29,226
I really I've been extremely grateful for
1929
00:50:29,559 --> 00:50:30,660
for all of that.
1930
00:50:30,660 --> 00:50:31,661
You know, in my career,
1931
00:50:31,661 --> 00:50:34,331
it was honestly a turning point for me.
1932
00:50:34,331 --> 00:50:35,799
Well, I appreciate that very much.
1933
00:50:35,799 --> 00:50:36,900
And I have to say that myself.
1934
00:50:36,900 --> 00:50:38,468
When I went to the class
1935
00:50:38,468 --> 00:50:39,669
as a contractor,
1936
00:50:39,669 --> 00:50:40,337
it was a light
1937
00:50:40,337 --> 00:50:42,939
lights on experience for me too, man. So
1938
00:50:44,174 --> 00:50:44,508
thank you.
1939
00:50:44,508 --> 00:50:45,242
Matt Garcia
1940
00:50:45,242 --> 00:50:46,243
with the Craftsman
1941
00:50:46,243 --> 00:50:47,010
Hardwood floors
1942
00:50:47,010 --> 00:50:49,413
down in San Angelo, Texas.
1943
00:50:49,413 --> 00:50:51,248
And thanks for making time.
1944
00:50:51,248 --> 00:50:52,416
And there's been another episode
1945
00:50:52,416 --> 00:50:54,117
of On the Floor with winning the Rob.
1946
00:50:54,117 --> 00:51:03,427
We stay tuned for another episode.