On The Floor with Wayne and Rob

Checklist for Starting a Business

Episode Summary

Wayne and Rob discuss the strategies you need to have in place before starting a business. Follow Bona US Professional online: Website: https://www1.bona.com/en-us/professional/ Subscribe on YouTube: https://www.youtube.com/BonaProfessional Facebook: https://www.facebook.com/bonauspro/ Instagram: https://www.instagram.com/bonapro.us/

Episode Transcription

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Hello.

 

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Welcome to

 

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another episode of On the Floor

 

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with Wayne and Rob.

 

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I’m Wayne Highlander,

 

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Director of Adhesive Sales.

 

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I'm Rob Johnson from Bona Training.

 

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Still here.

 

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There we go.

 

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Rob, glad you're still here.

 

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What would I do without you,

 

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huh?

 

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I wouldn't, actually.

 

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Don't be that bad. Wouldn't be that bad.

 

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Yeah, I can.

 

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Either way. Islanders show.

 

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Absolutely. Yeah.

 

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The entry would be a whole lot easier.

 

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No one make fun of me

 

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for getting it wrong all the time.

 

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Sleeping single and a double.

 

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There's so many country songs about that.

 

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I mean, one thing about country

 

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music is the lyrics.

 

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The country music songs are insane.

 

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They're so good.

 

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And there's a great

 

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nobody tells a story like no.

 

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There's so great.

 

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Story like country singer.

 

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If I told you you had a beautiful body,

 

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would you hold it against me?

 

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I mean, what kind of line is that?

 

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There's so many good reviews. Bad.

 

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Have your boots been on?

 

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I was thinking the same thing.

 

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I can't get that out of my head.

 

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Yep.

 

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I can't get that one out of my head

 

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for the last week.

 

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I have no idea where it came from.

 

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I must have heard it, and I just can't.

 

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And I think that's

 

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Crystal Gayle, isn't it?

 

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I have no idea.

 

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And, God, I hated Crystal Gayle.

 

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There is an idea

 

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when I was an apprentice carpenter,

 

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all the old carpenters loved her as Mary.

 

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She had hair down to her.

 

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But I was just going to say the.

 

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The Crystal Gayle hair.

 

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Yeah. Yeah.

 

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You start falling for it all the time.

 

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No, man, I never

 

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I never was a fan of her.

 

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Who's been.

 

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Have your boots been?

 

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Oh, Shania Twain.

 

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Well, she.

 

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She remade it. Me? I know. She redid it.

 

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I don't know. Who cares?

 

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It's a terrible song.

 

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No, I'm not saying it was a great song.

 

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I'm just saying

 

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I can't get it out of my head.

 

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Yeah, yeah. No, I hear you.

 

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Now I probably won't be able to either.

 

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Who's bed have your boots been under?

 

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Because I kept thinking,

 

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whose boots are your bed?

 

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You know, I. Kept

 

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screwing.

 

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It up.

 

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So then I said, No, no, no.

 

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It's. It's the other way.

 

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So now all the

 

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listeners can join in that thinking.

 

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Yeah.

 

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Who's bed have your boots been under?

 

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It was whose boots have your bed been?

 

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And that would be a big girl.

 

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That.

 

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That's what I kept saying wrong.

 

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Yeah.

 

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Look, I'm happy that I.

 

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Got it right.

 

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Rob.

 

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Let's have some fun today.

 

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If we look back.

 

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Everything it took to start a business,

 

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would you started it

 

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if you looked at all

 

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the things that went into starting

 

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a business?

 

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Yeah, I don't.

 

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I think it'd be too daunting.

 

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I think.

 

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I think in life

 

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there are certain things like.

 

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I think when you get older like us,

 

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I think your eyes go and your ears go.

 

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I think God does that for good reason.

 

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Good God,

 

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I someone took a picture of my me

 

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and him at the end of day together,

 

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you'll see. I get your picture.

 

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Yeah, I took a picture.

 

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He said to me later on.

 

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Good God, I've got an old Rob.

 

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I mean, is he like the president?

 

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That was not a good picture, man.

 

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You're like the. President.

 

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Well, I'm not that damn old.

 

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No, no. I don't mean.

 

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I mean when a guy's president.

 

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You know what I mean?

 

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He gets in the office

 

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like Barack.

 

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You know, Barack got in there.

 

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He looked good.

 

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Oh, he eats quick.

 

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And then at the end of the eight years,

 

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like, yeah. Wow, man.

 

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Yeah, I get it.

 

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He looked tired. Great.

 

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That's a long eight years, man.

 

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Yeah,

 

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well,

 

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I think that's why your eyes go

 

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as you get older.

 

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I think it's God's

 

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way of kindly

 

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letting you just off the hook.

 

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And I don't know why your years go

 

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now.

 

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Paul Lane

 

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always says that

 

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because my eyes are shot.

 

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You know, it's funny

 

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because I'm stopped

 

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when I'm working with Bam.

 

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He stopped

 

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asking me what I think of that

 

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or can you see this?

 

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Or Yeah, look at that right there.

 

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Everything looks great.

 

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You know,

 

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I tell Paul Lane,

 

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you are just

 

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as beautiful today as you were the day I.

 

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Yeah, I asked you out.

 

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And she's like, you're.

 

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You're blind as a bat.

 

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You're like, Oh, well, lucky for.

 

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You right now,

 

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but that's not that

 

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that's that's different that she is

 

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is beautiful the day you met her

 

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and so is my right that's a.

 

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Different thing.

 

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I think she's prettier now that yes.

 

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I really do. But yeah.

 

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She's not even here to hear that.

 

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Hopefully Eileen and her,

 

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they talk a lot.

 

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Maybe I'm

 

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going to get a good word in for.

 

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Yeah, a good word in for me there.

 

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I appreciate. It. There you go.

 

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All right.

 

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So we get off track, starting

 

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a new business.

 

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If you look at all of the

 

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amount of things

 

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that it takes

 

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to start a new business,

 

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I think everybody would run the run

 

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for the hills.

 

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That's a great song, by the way.

 

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Run for the Hill,

 

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where that one rock song, you know.

 

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So

 

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we're going to talk

 

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about what it would take

 

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to start a new business and why

 

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it's not for everybody.

 

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But let's talk.

 

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About the song Run for Your Life.

 

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No.

 

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Run for your.

 

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Life. No.

 

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Run for the.

 

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Hills.

 

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I don't know that guy's. Voice at all.

 

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You know,

 

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if you're going to sing

 

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karaoke and stuff,

 

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try to keep it in your limit, you know,

 

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like nobody should do.

 

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David Lee

 

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Roth who's ever song that was

 

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I was just trying to sing.

 

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It's iron

 

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baiting run to the hills

 

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okay yeah

 

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yeah those are

 

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those hear

 

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a band are so bad back in the day, man.

 

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But I still like to crank them up

 

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once in a once in a blue moon.

 

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Man, you down around.

 

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I, i, i still like a lot of their poison.

 

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I thought I did it.

 

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I know they're crazy haired man,

 

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but I'd like a few poison songs.

 

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I Yeah, I bet.

 

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Yeah, I do too, man.

 

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Once in a while.

 

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Iggy One of them will come up.

 

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Man You crank it up in the Yeah, it's

 

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good stuff.

 

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Give a shout out to Innes

 

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Farnsworth on Poison.

 

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Really? Yes.

 

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But imagine that Anus Farnsworth.

 

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Huge Poison fan.

 

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That's hard to believe.

 

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He told me that.

 

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And I thought, no, you're you're lying.

 

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And next thing you know,

 

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he started playing all these different

 

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and I was like,

 

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he's like,

 

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I like this one

 

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when I'm walking off planes and I like

 

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you got to be kidding me.

 

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See, now

 

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we can make fun of Edith Farnsworth

 

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because he's retired from the industry

 

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in as far as worth.

 

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Now we can make fun of you, mister

 

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big shot.

 

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It would be funny if you got back in

 

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the industry goes, Oh shoot.

 

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Anyhow, so starting your own business.

 

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Rob Checklist

 

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Hey, let's start off that, don't you?

 

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Why are we starting our own business?

 

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And I'm going to give you a hint.

 

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I'll look back

 

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and never start your own business

 

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out of spite.

 

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Yeah, that's what I did.

 

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I think a lot of them actually that

 

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is that probably several of them

 

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have been done that well.

 

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That's what I did because

 

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starving it out of spite,

 

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I had no plan ahead of me.

 

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I was just like making quick decisions.

 

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I had some issues with the family.

 

263

00:07:42,695 --> 00:07:43,696

I'll show you.

 

264

00:07:43,696 --> 00:07:46,466

I'll show you sons.

 

265

00:07:46,466 --> 00:07:48,734

I'll show you how unsuccessful I can be.

 

266

00:07:48,734 --> 00:07:51,070

Yeah, and drag it out for 20 years.

 

267

00:07:51,070 --> 00:07:52,071

Exactly.

 

268

00:07:52,071 --> 00:07:52,705

You wait

 

269

00:07:52,705 --> 00:07:54,740

till your taste in your own blood.

 

270

00:07:55,007 --> 00:07:56,609

Yeah, yeah.

 

271

00:07:56,609 --> 00:07:59,879

Probably not one of the best moves

 

272

00:07:59,879 --> 00:08:02,448

as far as being mentally prepared.

 

273

00:08:02,682 --> 00:08:03,015

Mm.

 

274

00:08:04,217 --> 00:08:05,051

I know.

 

275

00:08:05,218 --> 00:08:09,155

I swear my second day in my own business

 

276

00:08:09,155 --> 00:08:10,323

and I think

 

277

00:08:10,323 --> 00:08:11,224

that was like

 

278

00:08:11,224 --> 00:08:13,693

the second day that I had left

 

279

00:08:13,693 --> 00:08:16,028

Johnson and Sons.

 

280

00:08:16,662 --> 00:08:19,899

I was going to their customers,

 

281

00:08:19,899 --> 00:08:22,235

I was going into bowling alley.

 

282

00:08:22,235 --> 00:08:22,969

Hey.

 

283

00:08:23,402 --> 00:08:24,437

For four guys

 

284

00:08:24,437 --> 00:08:26,572

I knew one guy's around the Albany area.

 

285

00:08:26,906 --> 00:08:27,673

Yeah, I'm.

 

286

00:08:27,673 --> 00:08:31,110

I'm doing this now myself.

 

287

00:08:31,110 --> 00:08:32,979

Here's my prices for this

 

288

00:08:32,979 --> 00:08:34,080

and that and the other thing.

 

289

00:08:34,080 --> 00:08:36,115

And they're like, you really do have the

 

290

00:08:37,183 --> 00:08:37,917

don't worry.

 

291

00:08:37,917 --> 00:08:39,085

Don't worry about the equipment.

 

292

00:08:39,085 --> 00:08:41,654

I'll get the equipment. And, you know.

 

293

00:08:41,654 --> 00:08:43,523

You don't not till summer.

 

294

00:08:43,523 --> 00:08:44,023

Right.

 

295

00:08:44,056 --> 00:08:45,625

You sure you want to undercut your dad

 

296

00:08:45,625 --> 00:08:46,626

and your cousin, your brothers

 

297

00:08:46,626 --> 00:08:47,493

and all that shit?

 

298

00:08:47,493 --> 00:08:48,227

God, yeah. Yeah.

 

299

00:08:48,227 --> 00:08:48,861

That's the first.

 

300

00:08:48,861 --> 00:08:49,562

You want to do.

 

301

00:08:49,562 --> 00:08:51,531

Yeah, yeah, yeah, yeah. That.

 

302

00:08:52,632 --> 00:08:55,735

That didn't go over.

 

303

00:08:55,735 --> 00:08:57,770

You know, the family Thanksgiving

 

304

00:08:57,770 --> 00:09:05,578

that didn't.

 

305

00:09:05,578 --> 00:09:06,445

Yeah.

 

306

00:09:06,445 --> 00:09:09,315

It was some awkward moments between me

 

307

00:09:09,315 --> 00:09:12,485

and my grandparents.

 

308

00:09:12,485 --> 00:09:12,885

You know,

 

309

00:09:12,885 --> 00:09:13,519

that's the worst

 

310

00:09:13,519 --> 00:09:16,088

part of family business is is holidays.

 

311

00:09:17,823 --> 00:09:19,158

You know, if things aren't going,

 

312

00:09:19,158 --> 00:09:20,326

you know, great or whatever

 

313

00:09:20,326 --> 00:09:21,861

it is, the holidays, yeah.

 

314

00:09:21,861 --> 00:09:22,862

You're supposed to get together

 

315

00:09:22,862 --> 00:09:24,163

at the holidays

 

316

00:09:24,330 --> 00:09:26,165

and it's just hard to separate

 

317

00:09:26,165 --> 00:09:27,366

the business.

 

318

00:09:27,600 --> 00:09:29,902

I think I told this story before, but

 

319

00:09:30,536 --> 00:09:32,672

we're all at the Thanksgiving table,

 

320

00:09:33,472 --> 00:09:35,341

all the Johnsons.

 

321

00:09:35,341 --> 00:09:37,476

And it was always,

 

322

00:09:37,476 --> 00:09:39,745

you know, who was the best for me.

 

323

00:09:39,745 --> 00:09:42,114

That's what it was this year. Really?

 

324

00:09:42,114 --> 00:09:42,715

Yeah.

 

325

00:09:43,349 --> 00:09:45,418

Then everybody had their own right.

 

326

00:09:46,485 --> 00:09:48,387

And I had showed my grandfather

 

327

00:09:48,387 --> 00:09:49,388

like a week before

 

328

00:09:49,388 --> 00:09:53,025

I got my first WFA certificate.

 

329

00:09:54,260 --> 00:09:56,295

What was I think that was like craftsman.

 

330

00:09:56,329 --> 00:09:57,363

Like Craftsman degree.

 

331

00:09:57,363 --> 00:09:59,632

Yeah. Yeah. Mm hmm.

 

332

00:10:00,399 --> 00:10:02,034

I say grandpa,

 

333

00:10:02,034 --> 00:10:04,070

you know, he like things like that, so.

 

334

00:10:04,103 --> 00:10:04,937

Like it.

 

335

00:10:05,271 --> 00:10:06,739

Take a look at this.

 

336

00:10:06,739 --> 00:10:08,374

And he's looking at that.

 

337

00:10:08,374 --> 00:10:09,842

You thought I was showing him

 

338

00:10:09,842 --> 00:10:11,544

a diploma from Harvard?

 

339

00:10:11,544 --> 00:10:12,612

No kidding?

 

340

00:10:12,612 --> 00:10:14,547

Yeah. Oh, wow.

 

341

00:10:14,547 --> 00:10:15,915

Where you know, I was.

 

342

00:10:15,915 --> 00:10:17,984

It was my first one, so I was, you know,

 

343

00:10:18,117 --> 00:10:20,019

I was excited, you know, and.

 

344

00:10:21,087 --> 00:10:22,088

Oh, my gosh.

 

345

00:10:22,088 --> 00:10:24,390

And I showed him that.

 

346

00:10:24,490 --> 00:10:26,392

I mean, he was really,

 

347

00:10:26,392 --> 00:10:27,460

really taken aback.

 

348

00:10:27,460 --> 00:10:28,494

He was just

 

349

00:10:29,462 --> 00:10:30,796

so proud. Right.

 

350

00:10:30,796 --> 00:10:32,198

And so when I would get, you

 

351

00:10:32,198 --> 00:10:34,266

know, Advanced and all the others,

 

352

00:10:34,834 --> 00:10:36,035

oh, he just loved it.

 

353

00:10:36,035 --> 00:10:38,671

But that year, when everybody's

 

354

00:10:38,671 --> 00:10:40,606

going around the table,

 

355

00:10:40,606 --> 00:10:42,341

my grandfather goes,

 

356

00:10:42,341 --> 00:10:45,211

No, no, no, Robby's a winner.

 

357

00:10:45,411 --> 00:10:46,812

He's got the diploma, he's

 

358

00:10:46,812 --> 00:10:47,880

got the certificate.

 

359

00:10:47,880 --> 00:10:50,416

Well, that was I mean,

 

360

00:10:50,416 --> 00:10:52,485

that day I was anointed that day.

 

361

00:10:52,952 --> 00:10:54,654

Okay. Yeah.

 

362

00:10:54,654 --> 00:10:56,689

So that's from the pope.

 

363

00:10:56,689 --> 00:10:58,624

That was it, man.

 

364

00:10:58,624 --> 00:10:59,892

That was it.

 

365

00:11:00,893 --> 00:11:03,062

So they start those new businesses

 

366

00:11:03,062 --> 00:11:04,797

out of spite. But I bet you're right.

 

367

00:11:04,797 --> 00:11:06,832

I bet a lot of them. Yeah.

 

368

00:11:06,832 --> 00:11:08,467

A lot of them did.

 

369

00:11:08,467 --> 00:11:12,605

In fact, I was on, uh, over the weekend.

 

370

00:11:13,005 --> 00:11:15,541

I was on a bomb's, doing a bomb.

 

371

00:11:15,541 --> 00:11:18,010

And this friend of his.

 

372

00:11:18,010 --> 00:11:19,979

This friend of his, a big time painter.

 

373

00:11:19,979 --> 00:11:22,181

And so him and bump share a lot of work,

 

374

00:11:22,715 --> 00:11:24,950

you know, doing floors and whatnot.

 

375

00:11:24,984 --> 00:11:27,053

Yeah so met it's

 

376

00:11:27,053 --> 00:11:29,588

a big commercial building go in.

 

377

00:11:29,588 --> 00:11:30,289

I'm talking to him

 

378

00:11:30,289 --> 00:11:31,123

and he goes, dad, you got to

 

379

00:11:31,123 --> 00:11:31,724

look at this.

 

380

00:11:32,958 --> 00:11:35,995

He goes, remember done right pools.

 

381

00:11:35,995 --> 00:11:38,464

I said, Yeah, yeah.

 

382

00:11:38,464 --> 00:11:40,499

He goes, look right next door.

 

383

00:11:41,901 --> 00:11:43,803

So you have done right pools.

 

384

00:11:43,803 --> 00:11:44,670

Okay.

 

385

00:11:44,804 --> 00:11:46,472

And then right next door,

 

386

00:11:46,472 --> 00:11:48,374

I got to take a picture

 

387

00:11:48,374 --> 00:11:50,676

so they can put it up.

 

388

00:11:50,676 --> 00:11:51,110

Right?

 

389

00:11:51,110 --> 00:11:52,645

The building right next to done right

 

390

00:11:52,645 --> 00:11:54,613

pools is now done.

 

391

00:11:54,613 --> 00:11:55,915

Better pools.

 

392

00:11:55,915 --> 00:11:57,016

Are you kidding me?

 

393

00:11:57,016 --> 00:11:58,050

I swear to God.

 

394

00:11:58,050 --> 00:12:00,419

Oh, my God. That's beautiful.

 

395

00:12:00,419 --> 00:12:01,921

Done right.

 

396

00:12:01,921 --> 00:12:03,489

Much better.

 

397

00:12:04,123 --> 00:12:06,225

Pissed off employee.

 

398

00:12:06,225 --> 00:12:07,860

Oh, my gosh.

 

399

00:12:07,860 --> 00:12:11,263

And starts a business right next door.

 

400

00:12:12,031 --> 00:12:13,365

Done, right.

 

401

00:12:13,365 --> 00:12:14,800

Done better.

 

402

00:12:14,800 --> 00:12:16,168

That's incredible.

 

403

00:12:16,168 --> 00:12:18,270

So now we're standing in the building

 

404

00:12:18,270 --> 00:12:20,973

looking across the street.

 

405

00:12:20,973 --> 00:12:23,409

So I said to the the kid who is job

 

406

00:12:23,476 --> 00:12:24,510

was the painter.

 

407

00:12:24,510 --> 00:12:25,978

I go, So what's this going to be?

 

408

00:12:25,978 --> 00:12:28,114

He goes, Another pool place.

 

409

00:12:28,114 --> 00:12:29,882

I go, Oh, no way.

 

410

00:12:29,882 --> 00:12:31,183

You cut one of.

 

411

00:12:31,183 --> 00:12:32,051

The that.

 

412

00:12:32,051 --> 00:12:34,620

Can't be this in Florida.

 

413

00:12:34,620 --> 00:12:35,588

It's Eastern.

 

414

00:12:35,588 --> 00:12:38,124

New York. How many how many pools?

 

415

00:12:39,125 --> 00:12:40,993

We can use our pool for months.

 

416

00:12:40,993 --> 00:12:41,894

A year.

 

417

00:12:43,295 --> 00:12:44,497

I go, What's the name of this place?

 

418

00:12:44,497 --> 00:12:46,432

He goes, I don't know, but.

 

419

00:12:46,432 --> 00:12:47,600

It's done best.

 

420

00:12:47,600 --> 00:12:50,302

Yeah, yeah.

 

421

00:12:50,302 --> 00:12:51,237

Take Beth.

 

422

00:12:51,237 --> 00:12:52,838

There you go.

 

423

00:12:53,606 --> 00:12:57,176

That's.

 

424

00:12:57,176 --> 00:12:59,411

That should be the name of it. Done best.

 

425

00:12:59,578 --> 00:13:00,813

That's a trip.

 

426

00:13:00,813 --> 00:13:01,714

Done right.

 

427

00:13:01,714 --> 00:13:03,282

Done better.

 

428

00:13:03,482 --> 00:13:04,950

Done the best.

 

429

00:13:04,950 --> 00:13:06,152

I like it. You're.

 

430

00:13:06,152 --> 00:13:08,154

That's why you're a director there.

 

431

00:13:08,154 --> 00:13:09,121

It's the little things.

 

432

00:13:09,121 --> 00:13:10,422

These things come to you.

 

433

00:13:10,422 --> 00:13:12,024

Yeah. Yeah.

 

434

00:13:12,024 --> 00:13:14,560

They just come to you out of nowhere.

 

435

00:13:14,560 --> 00:13:14,894

All right?

 

436

00:13:14,894 --> 00:13:16,262

Starting a business.

 

437

00:13:16,262 --> 00:13:18,264

Let's look at the planning.

 

438

00:13:18,664 --> 00:13:20,132

You planning ahead for

 

439

00:13:20,332 --> 00:13:21,600

some of the things you need to do.

 

440

00:13:21,600 --> 00:13:25,037

Create a business plan, right?

 

441

00:13:26,071 --> 00:13:27,039

Yes.

 

442

00:13:27,039 --> 00:13:30,009

Choose a name.

 

443

00:13:30,009 --> 00:13:32,178

Research supplies,

 

444

00:13:32,511 --> 00:13:34,814

estimates, startup cost.

 

445

00:13:34,814 --> 00:13:37,082

It was going to get that wrong estimate.

 

446

00:13:37,283 --> 00:13:38,484

Estimate, manufacturing

 

447

00:13:38,484 --> 00:13:41,086

costs, research competition,

 

448

00:13:41,086 --> 00:13:42,421

set realistic goals,

 

449

00:13:42,421 --> 00:13:43,823

research, pricing for items,

 

450

00:13:43,823 --> 00:13:45,925

research, local markets. So

 

451

00:13:46,959 --> 00:13:48,494

that task

 

452

00:13:48,494 --> 00:13:50,963

set I here's here's what I always see.

 

453

00:13:50,963 --> 00:13:52,531

I mean I look at this list.

 

454

00:13:52,531 --> 00:13:54,033

If you're going to go and visit yourself,

 

455

00:13:54,033 --> 00:13:55,167

you need to know why.

 

456

00:13:55,167 --> 00:13:56,001

What makes you different

 

457

00:13:56,001 --> 00:13:56,635

than everybody else.

 

458

00:13:56,635 --> 00:13:58,504

If you don't have that, why

 

459

00:13:58,504 --> 00:14:00,272

then you're just another me too.

 

460

00:14:00,272 --> 00:14:01,640

Now I'm going to tell you something,

 

461

00:14:01,640 --> 00:14:03,642

and I'm not going to tell you who told me

 

462

00:14:03,642 --> 00:14:04,677

because I don't know

 

463

00:14:04,677 --> 00:14:06,111

if you'd want me to share it with you,

 

464

00:14:06,111 --> 00:14:08,147

with anybody but everybody else. Fine.

 

465

00:14:08,280 --> 00:14:09,014

But I don't think he won't be

 

466

00:14:09,014 --> 00:14:09,782

here with you.

 

467

00:14:09,782 --> 00:14:10,683

He doesn't want to share it

 

468

00:14:10,683 --> 00:14:12,017

specifically with me.

 

469

00:14:12,017 --> 00:14:13,519

Yes. Yeah,

 

470

00:14:13,853 --> 00:14:16,121

no, but he said something that somebody

 

471

00:14:16,121 --> 00:14:17,223

told him.

 

472

00:14:17,223 --> 00:14:17,823

A business

 

473

00:14:17,823 --> 00:14:19,158

coach told him

 

474

00:14:19,158 --> 00:14:21,660

that I think is very, very powerful.

 

475

00:14:22,428 --> 00:14:23,362

If there's something wrong

 

476

00:14:23,362 --> 00:14:28,000

with your business, it's your fault.

 

477

00:14:28,000 --> 00:14:29,034

Now, that's

 

478

00:14:30,069 --> 00:14:31,537

I love that.

 

479

00:14:31,537 --> 00:14:32,872

Because what

 

480

00:14:32,872 --> 00:14:33,405

there's no one else

 

481

00:14:33,405 --> 00:14:34,540

to point the finger to.

 

482

00:14:34,540 --> 00:14:35,908

If you're the guy, you own the business.

 

483

00:14:35,908 --> 00:14:37,676

If something wrong, it's your fault.

 

484

00:14:37,676 --> 00:14:39,812

You got to find how to fix it.

 

485

00:14:39,812 --> 00:14:41,280

So but I thought that was

 

486

00:14:41,280 --> 00:14:43,082

a very powerful statement.

 

487

00:14:43,082 --> 00:14:44,817

And we don't a lot of people

 

488

00:14:44,817 --> 00:14:46,418

don't take ownership of things anymore.

 

489

00:14:46,418 --> 00:14:48,087

You know, you know,

 

490

00:14:48,087 --> 00:14:49,121

everybody wants to pass it on

 

491

00:14:49,121 --> 00:14:50,356

to somebody else. It's his fault.

 

492

00:14:50,356 --> 00:14:51,690

It's their fault, I think.

 

493

00:14:51,690 --> 00:14:52,858

Oh, gosh, are we a victim

 

494

00:14:52,858 --> 00:14:54,526

society nowadays?

 

495

00:14:54,526 --> 00:14:55,461

I mean, it's crazy to me

 

496

00:14:55,461 --> 00:14:57,263

as aggravating as hell to me.

 

497

00:14:57,263 --> 00:14:59,899

You can't watch American Idol show on TV.

 

498

00:14:59,899 --> 00:15:03,002

Oh, the next singer is is is Brian.

 

499

00:15:03,636 --> 00:15:05,804

Well, let's look at Brian's back story.

 

500

00:15:05,804 --> 00:15:07,172

Yeah, I had kidney disease

 

501

00:15:07,172 --> 00:15:08,908

when I was 12, and,

 

502

00:15:08,908 --> 00:15:09,742

you know, my mom died.

 

503

00:15:09,742 --> 00:15:11,043

Well, it was in one prison.

 

504

00:15:11,043 --> 00:15:13,512

And, yes, I wrote the song.

 

505

00:15:13,512 --> 00:15:14,346

They won't.

 

506

00:15:14,413 --> 00:15:16,448

Everybody's got some horrible back story.

 

507

00:15:16,949 --> 00:15:18,150

You just can't go out there and sing,

 

508

00:15:18,150 --> 00:15:19,184

you know what I mean?

 

509

00:15:19,251 --> 00:15:21,520

So we're. Everybody's a victim now. So

 

510

00:15:22,922 --> 00:15:24,223

why they just say that?

 

511

00:15:24,223 --> 00:15:25,925

Yeah. I don't know where you're going.

 

512

00:15:25,925 --> 00:15:27,459

You seem angry.

 

513

00:15:27,459 --> 00:15:29,028

But I'm not angry the slightest.

 

514

00:15:29,028 --> 00:15:30,229

Are you kidding me?

 

515

00:15:31,230 --> 00:15:34,033

You thinking of going on American Idol?

 

516

00:15:34,033 --> 00:15:36,001

Oh, no.

 

517

00:15:36,001 --> 00:15:38,103

You know, I signed up for American Idol.

 

518

00:15:38,103 --> 00:15:38,604

You're kidding.

 

519

00:15:38,604 --> 00:15:41,473

I swear I did.

 

520

00:15:41,473 --> 00:15:42,608

You never get.

 

521

00:15:42,608 --> 00:15:45,010

I try to.

 

522

00:15:45,010 --> 00:15:45,377

I was

 

523

00:15:45,377 --> 00:15:47,246

I tried to the stadium

 

524

00:15:47,246 --> 00:15:48,380

where the Bulls played,

 

525

00:15:48,380 --> 00:15:48,847

I had to go

 

526

00:15:48,847 --> 00:15:50,282

look at their floor back

 

527

00:15:50,282 --> 00:15:52,351

when I was in sport.

 

528

00:15:52,384 --> 00:15:53,018

And I was like,

 

529

00:15:53,018 --> 00:15:55,120

what the hell are all these people,

 

530

00:15:55,120 --> 00:15:55,921

you know?

 

531

00:15:56,288 --> 00:15:56,722

But

 

532

00:15:57,656 --> 00:15:58,590

tons and tons

 

533

00:15:58,590 --> 00:16:00,659

and tons of people lines everywhere.

 

534

00:16:00,659 --> 00:16:03,362

I didn't know what was going on

 

535

00:16:03,362 --> 00:16:04,897

and I'm thinking, I'm just here to fix

 

536

00:16:04,897 --> 00:16:05,264

the floor.

 

537

00:16:05,264 --> 00:16:06,632

It's not a big deal, you know?

 

538

00:16:06,632 --> 00:16:07,099

But

 

539

00:16:08,567 --> 00:16:10,703

so I said to this one kid, Tiger,

 

540

00:16:10,703 --> 00:16:11,737

hey, what's going on today?

 

541

00:16:11,737 --> 00:16:12,338

He goes,

 

542

00:16:12,438 --> 00:16:13,772

Oh, it's American Idol

 

543

00:16:13,772 --> 00:16:15,841

sign ups and tryouts today.

 

544

00:16:16,942 --> 00:16:18,143

I said, Oh,

 

545

00:16:18,844 --> 00:16:20,245

oh, perfect.

 

546

00:16:20,746 --> 00:16:21,480

Glad I'm here.

 

547

00:16:21,480 --> 00:16:23,082

I'm glad I didn't miss it.

 

548

00:16:23,082 --> 00:16:24,483

So I stood in line,

 

549

00:16:24,483 --> 00:16:27,186

got my sheet, filled it out,

 

550

00:16:27,319 --> 00:16:28,721

and I waited to.

 

551

00:16:28,721 --> 00:16:30,322

What, do you own your mind?

 

552

00:16:30,322 --> 00:16:30,923

Yeah.

 

553

00:16:32,091 --> 00:16:32,958

No.

 

554

00:16:32,958 --> 00:16:34,960

How many even a shot? Why not?

 

555

00:16:35,494 --> 00:16:36,996

Well, why not me?

 

556

00:16:36,996 --> 00:16:38,564

Yeah. Yeah.

 

557

00:16:39,131 --> 00:16:40,366

Is that the song you were going to sing?

 

558

00:16:40,366 --> 00:16:41,033

Why not me?

 

559

00:16:41,033 --> 00:16:42,634

Why not me?

 

560

00:16:42,634 --> 00:16:44,970

Why not me? Oh.

 

561

00:16:44,970 --> 00:16:46,872

You got to take your shot, right?

 

562

00:16:46,872 --> 00:16:48,440

I can sing.

 

563

00:16:48,607 --> 00:16:49,274

That was well-known.

 

564

00:16:49,274 --> 00:16:50,876

Charlie Daniels.

 

565

00:16:50,876 --> 00:16:54,313

You heard it.

 

566

00:16:54,313 --> 00:16:57,282

So I go through all this stuff

 

567

00:16:57,282 --> 00:16:58,851

and then finally,

 

568

00:16:58,851 --> 00:17:00,753

you know, I'm standing in the right line.

 

569

00:17:00,753 --> 00:17:02,955

Yeah, I get up.

 

570

00:17:02,955 --> 00:17:04,023

And the

 

571

00:17:04,690 --> 00:17:05,991

anything to the guy

 

572

00:17:05,991 --> 00:17:07,292

hand my paperwork to the guy

 

573

00:17:07,292 --> 00:17:08,327

and he looks at me and he goes,

 

574

00:17:09,461 --> 00:17:12,164

Is this for you or your kid?

 

575

00:17:12,164 --> 00:17:13,565

No, it's for me.

 

576

00:17:13,565 --> 00:17:16,101

Yeah. You're too old.

 

577

00:17:16,101 --> 00:17:17,102

You're kidding me.

 

578

00:17:17,102 --> 00:17:18,737

I swear.

 

579

00:17:19,405 --> 00:17:19,638

To God.

 

580

00:17:19,638 --> 00:17:21,040

He says to me, You're too old.

 

581

00:17:21,040 --> 00:17:22,674

He was smiling.

 

582

00:17:22,674 --> 00:17:23,642

I go, I didn't know

 

583

00:17:23,642 --> 00:17:26,211

there was an age thing, that

 

584

00:17:26,211 --> 00:17:27,479

there's an age thing.

 

585

00:17:27,479 --> 00:17:29,681

You know what this was?

 

586

00:17:29,681 --> 00:17:31,984

That's just creatively ten years ago

 

587

00:17:32,317 --> 00:17:33,385

now things have changed.

 

588

00:17:33,385 --> 00:17:34,953

I bet they couldn't say it now.

 

589

00:17:34,953 --> 00:17:36,121

Hey. Yeah.

 

590

00:17:36,121 --> 00:17:38,690

You know, you're too old. Yeah.

 

591

00:17:38,690 --> 00:17:41,660

But he kind of, you know, you.

 

592

00:17:41,760 --> 00:17:42,227

I said, Well,

 

593

00:17:42,227 --> 00:17:43,395

can I keep the paperwork

 

594

00:17:43,395 --> 00:17:46,732

just so I can show everybody this?

 

595

00:17:46,732 --> 00:17:48,434

So I did get to keep the paperwork.

 

596

00:17:48,434 --> 00:17:49,568

I'll see if I can find it.

 

597

00:17:49,568 --> 00:17:50,936

You should have took it out

 

598

00:17:50,936 --> 00:17:53,005

of the Supreme Court if you had to,

 

599

00:17:53,739 --> 00:17:54,440

and then they would

 

600

00:17:54,440 --> 00:17:55,707

have to let you try out

 

601

00:17:55,707 --> 00:17:59,711

and then find out you suck.

 

602

00:17:59,711 --> 00:18:00,112

All right.

 

603

00:18:00,112 --> 00:18:01,580

But so all the all these things,

 

604

00:18:01,580 --> 00:18:02,781

research, competition,

 

605

00:18:02,781 --> 00:18:04,216

all these different things,

 

606

00:18:04,216 --> 00:18:05,284

as I said, I think

 

607

00:18:06,251 --> 00:18:07,553

above and beyond everything is

 

608

00:18:07,553 --> 00:18:09,455

why are you going in the business to me

 

609

00:18:09,455 --> 00:18:11,090

and what makes you different

 

610

00:18:11,090 --> 00:18:12,057

than everybody else?

 

611

00:18:12,057 --> 00:18:14,326

I think you got to have that answer.

 

612

00:18:14,326 --> 00:18:15,494

If you can't figure that out,

 

613

00:18:15,494 --> 00:18:16,929

if you or if you don't know what

 

614

00:18:16,929 --> 00:18:18,530

your niche audience is,

 

615

00:18:18,530 --> 00:18:20,132

I think that's very important to

 

616

00:18:20,132 --> 00:18:20,766

you can't

 

617

00:18:20,766 --> 00:18:21,767

if you're trying to appeal

 

618

00:18:21,767 --> 00:18:22,634

to the whole world

 

619

00:18:22,634 --> 00:18:24,203

you know, before important anybody

 

620

00:18:24,203 --> 00:18:25,304

but you have to be able appeal

 

621

00:18:25,304 --> 00:18:28,307

to some niche audience.

 

622

00:18:28,307 --> 00:18:29,408

So I don't know.

 

623

00:18:29,408 --> 00:18:30,943

I've just read this list

 

624

00:18:30,943 --> 00:18:31,410

you sent me

 

625

00:18:31,410 --> 00:18:32,544

but that's

 

626

00:18:32,544 --> 00:18:35,247

my that's to me where you start.

 

627

00:18:35,247 --> 00:18:36,048

I yeah,

 

628

00:18:36,048 --> 00:18:39,451

I got to kind of disagree with you,

 

629

00:18:39,451 --> 00:18:39,785

man.

 

630

00:18:39,785 --> 00:18:41,253

Maybe not disagree with you.

 

631

00:18:41,253 --> 00:18:42,955

I agree. Yeah, I guess you got to start.

 

632

00:18:42,955 --> 00:18:44,389

But I think

 

633

00:18:44,423 --> 00:18:45,357

one of the big things

 

634

00:18:45,357 --> 00:18:48,227

that you have to do that I did not do,

 

635

00:18:48,694 --> 00:18:49,461

which of course,

 

636

00:18:50,662 --> 00:18:53,132

and I saw it work firsthand,

 

637

00:18:53,132 --> 00:18:55,501

is put together a business plan,

 

638

00:18:55,868 --> 00:18:58,403

something you can bring to a bank?

 

639

00:18:58,470 --> 00:19:00,372

Yeah. Okay.

 

640

00:19:00,372 --> 00:19:02,307

I worked with a guy

 

641

00:19:02,307 --> 00:19:04,443

when we were doing Jim's.

 

642

00:19:04,443 --> 00:19:05,911

He started his own business.

 

643

00:19:05,911 --> 00:19:07,613

He broke away from the company

 

644

00:19:07,613 --> 00:19:09,481

we're working for,

 

645

00:19:09,781 --> 00:19:12,417

started his own deal,

 

646

00:19:12,551 --> 00:19:15,787

but put together just the most amazing

 

647

00:19:15,787 --> 00:19:16,555

business plan.

 

648

00:19:16,555 --> 00:19:17,623

One day, kind of

 

649

00:19:17,623 --> 00:19:19,091

hands it to me to go say,

 

650

00:19:19,091 --> 00:19:20,659

you know, read this

 

651

00:19:20,659 --> 00:19:21,593

now I'm going through it.

 

652

00:19:21,593 --> 00:19:24,029

I'm like, and who that Tim who did this?

 

653

00:19:24,930 --> 00:19:26,431

And he's like, I did

 

654

00:19:26,431 --> 00:19:26,932

because it's

 

655

00:19:26,932 --> 00:19:28,634

how you write a business plan

 

656

00:19:28,634 --> 00:19:30,402

and he goes, you, you know, do this.

 

657

00:19:30,402 --> 00:19:30,769

And

 

658

00:19:32,271 --> 00:19:33,572

he brought that to the bank.

 

659

00:19:33,572 --> 00:19:34,806

That was it.

 

660

00:19:34,973 --> 00:19:35,841

Wow.

 

661

00:19:35,841 --> 00:19:37,075

And they gave him,

 

662

00:19:37,075 --> 00:19:38,410

you know, just about everything

 

663

00:19:38,410 --> 00:19:40,112

that he was asking for,

 

664

00:19:40,112 --> 00:19:43,182

all from a business plan

 

665

00:19:43,549 --> 00:19:44,917

that you present to the bank.

 

666

00:19:44,917 --> 00:19:46,318

Because that was one

 

667

00:19:46,318 --> 00:19:47,152

of the toughest things

 

668

00:19:47,152 --> 00:19:49,321

I think Pete and I went through was

 

669

00:19:50,422 --> 00:19:51,823

we had no startup money.

 

670

00:19:51,823 --> 00:19:52,858

We had, you know,

 

671

00:19:52,858 --> 00:19:53,759

nothing to get things

 

672

00:19:53,759 --> 00:19:56,228

going, scrapping and saving,

 

673

00:19:56,228 --> 00:19:57,062

buying equipment,

 

674

00:19:57,062 --> 00:19:58,096

you know, things like that

 

675

00:19:58,096 --> 00:19:59,364

as we were moving forward.

 

676

00:19:59,364 --> 00:20:02,434

But this guy right off the bat

 

677

00:20:02,434 --> 00:20:03,468

got the bank involved,

 

678

00:20:03,468 --> 00:20:05,204

but he got the bank involved

 

679

00:20:05,204 --> 00:20:07,406

with an amazing business plan

 

680

00:20:07,639 --> 00:20:09,675

and it worked. Yeah.

 

681

00:20:10,375 --> 00:20:11,343

So

 

682

00:20:13,412 --> 00:20:15,113

yeah, I think well, okay.

 

683

00:20:15,113 --> 00:20:16,014

I think that's important too.

 

684

00:20:16,014 --> 00:20:17,983

That would be down the line for me is

 

685

00:20:17,983 --> 00:20:19,318

what to me is find out

 

686

00:20:19,318 --> 00:20:20,986

why we're going to go into business, why

 

687

00:20:20,986 --> 00:20:21,920

blah, blah, blah,

 

688

00:20:21,920 --> 00:20:22,554

what makes us,

 

689

00:20:22,554 --> 00:20:23,956

what separates us, what is that?

 

690

00:20:23,956 --> 00:20:25,290

Then go to the bank.

 

691

00:20:25,290 --> 00:20:25,958

I thought.

 

692

00:20:25,958 --> 00:20:27,192

I thought we figured that out.

 

693

00:20:27,192 --> 00:20:29,027

Despite where we're starting.

 

694

00:20:29,027 --> 00:20:29,761

Okay, you're still going.

 

695

00:20:29,761 --> 00:20:32,130

Was like, okay, okay.

 

696

00:20:32,130 --> 00:20:32,731

You remember.

 

697

00:20:32,731 --> 00:20:35,334

I love it. Done. Right, done better.

 

698

00:20:35,334 --> 00:20:35,567

Yeah.

 

699

00:20:37,669 --> 00:20:38,770

I guess that takes care of

 

700

00:20:38,770 --> 00:20:40,539

the name ideas too.

 

701

00:20:40,539 --> 00:20:42,407

Yeah, too. They are. Business.

 

702

00:20:42,407 --> 00:20:44,910

Yeah.

 

703

00:20:44,910 --> 00:20:45,644

Yeah.

 

704

00:20:46,778 --> 00:20:48,113

All right, marketing.

 

705

00:20:48,113 --> 00:20:49,414

Wait a minute.

 

706

00:20:49,615 --> 00:20:50,916

You wait a minute.

 

707

00:20:50,949 --> 00:20:52,150

Wait a minute.

 

708

00:20:52,150 --> 00:20:52,985

Maybe

 

709

00:20:53,518 --> 00:20:55,821

let's say you get that call from Sweden.

 

710

00:20:56,221 --> 00:20:56,922

Okay?

 

711

00:20:57,189 --> 00:20:58,457

You got to go out on your own.

 

712

00:20:58,457 --> 00:20:59,725

It's over.

 

713

00:21:00,092 --> 00:21:02,160

The Highlander show has come to an end.

 

714

00:21:02,160 --> 00:21:03,996

Yeah.

 

715

00:21:03,996 --> 00:21:08,600

What's the name of your new company?

 

716

00:21:08,600 --> 00:21:09,501

Okay,

 

717

00:21:10,135 --> 00:21:11,603

well, the throws out there.

 

718

00:21:11,603 --> 00:21:12,204

Throw it out.

 

719

00:21:12,204 --> 00:21:14,106

You got to hear me out first.

 

720

00:21:14,106 --> 00:21:14,673

Okay.

 

721

00:21:14,873 --> 00:21:18,677

Legend, hardwood floors.

 

722

00:21:18,677 --> 00:21:20,112

Why are you laughing?

 

723

00:21:20,912 --> 00:21:22,547

I'll tell you why me?

 

724

00:21:22,547 --> 00:21:23,515

Tell you why is a reason.

 

725

00:21:23,515 --> 00:21:25,550

There's a reason. He's very solid.

 

726

00:21:26,084 --> 00:21:28,987

Very solid reason behind this.

 

727

00:21:28,987 --> 00:21:29,788

The greatest country

 

728

00:21:29,788 --> 00:21:32,124

singer of all time is George Jones.

 

729

00:21:32,124 --> 00:21:33,825

Okay.

 

730

00:21:33,825 --> 00:21:35,961

I went to see him in San Francisco

 

731

00:21:35,961 --> 00:21:37,796

and I see this bus outside.

 

732

00:21:37,796 --> 00:21:38,964

His bus doesn't see George

 

733

00:21:38,964 --> 00:21:40,432

Jones on the on it.

 

734

00:21:40,432 --> 00:21:42,234

We know it has a name for the place.

 

735

00:21:42,234 --> 00:21:43,802

All it says is legend.

 

736

00:21:43,802 --> 00:21:45,737

And I went, Damn, that's pretty cool.

 

737

00:21:47,105 --> 00:21:49,374

So I would roll with that.

 

738

00:21:49,374 --> 00:21:50,709

My brothers would give me hell for it,

 

739

00:21:50,709 --> 00:21:52,010

and everybody else would too.

 

740

00:21:52,010 --> 00:21:54,913

But, but that's my reason behind

 

741

00:21:55,447 --> 00:21:57,115

it's my story and I'm sticking with it.

 

742

00:21:57,115 --> 00:21:58,517

You're going with legends, hardwood

 

743

00:21:58,517 --> 00:22:00,152

floors or legends?

 

744

00:22:00,152 --> 00:22:02,387

Legend, legend, singular legend?

 

745

00:22:02,387 --> 00:22:02,988

No. West?

 

746

00:22:02,988 --> 00:22:04,623

Yeah. No, because it'll just be me.

 

747

00:22:04,623 --> 00:22:05,557

There can be two legends

 

748

00:22:05,557 --> 00:22:06,758

in the same business.

 

749

00:22:06,758 --> 00:22:08,727

Same old, same same outfit.

 

750

00:22:08,727 --> 00:22:10,395

All right, so, legend.

 

751

00:22:10,395 --> 00:22:11,163

Yeah?

 

752

00:22:11,163 --> 00:22:13,498

What about your hardwood flooring?

 

753

00:22:13,799 --> 00:22:15,233

Hardwood floors?

 

754

00:22:15,233 --> 00:22:18,203

I want you to know I have I don't know.

 

755

00:22:18,203 --> 00:22:19,838

Legend, legend, hardwood floors.

 

756

00:22:19,838 --> 00:22:21,106

I think more people should go

 

757

00:22:21,106 --> 00:22:21,673

wood floors.

 

758

00:22:21,673 --> 00:22:23,175

We do a lot of pine.

 

759

00:22:23,175 --> 00:22:23,508

Or you.

 

760

00:22:23,508 --> 00:22:25,711

The legend or my legend.

 

761

00:22:25,711 --> 00:22:27,779

You're right. Right.

 

762

00:22:27,779 --> 00:22:29,681

Okay. Legend, hardwood floors.

 

763

00:22:29,681 --> 00:22:32,250

Okay.

 

764

00:22:32,250 --> 00:22:33,952

What would years be?

 

765

00:22:33,952 --> 00:22:35,921

Organic wood floors. Your

 

766

00:22:36,888 --> 00:22:38,223

organic wood floors.

 

767

00:22:38,223 --> 00:22:40,492

You can eat it if you don't like it.

 

768

00:22:40,492 --> 00:22:43,695

You okay?

 

769

00:22:43,929 --> 00:22:44,329

Yeah.

 

770

00:22:45,030 --> 00:22:45,364

Well.

 

771

00:22:45,897 --> 00:22:48,100

I got to give a shout out to my brother

 

772

00:22:48,100 --> 00:22:49,601

on that one.

 

773

00:22:49,668 --> 00:22:51,837

Organic wood floors.

 

774

00:22:51,837 --> 00:22:54,139

Yeah, because I think right now some,

 

775

00:22:54,339 --> 00:22:55,941

I don't know, maybe not organic,

 

776

00:22:55,941 --> 00:22:57,843

but something with that

 

777

00:22:57,843 --> 00:22:59,144

green or again,

 

778

00:22:59,144 --> 00:23:01,113

you know, something in there.

 

779

00:23:01,113 --> 00:23:03,181

I can't really pinpoint it yet.

 

780

00:23:03,181 --> 00:23:03,882

Yeah.

 

781

00:23:03,882 --> 00:23:04,683

But

 

782

00:23:05,283 --> 00:23:07,819

I got a throwback to my brother.

 

783

00:23:08,186 --> 00:23:09,788

Do you remember when

 

784

00:23:11,556 --> 00:23:12,991

everything was going around the.

 

785

00:23:12,991 --> 00:23:14,526

The Statue of Liberty?

 

786

00:23:14,526 --> 00:23:17,896

It was like her birthday or something

 

787

00:23:17,896 --> 00:23:19,631

few years back.

 

788

00:23:19,631 --> 00:23:21,700

Maybe. Probably 20 years ago.

 

789

00:23:22,200 --> 00:23:23,101

Yeah, right.

 

790

00:23:23,702 --> 00:23:24,703

There was something going on

 

791

00:23:24,703 --> 00:23:25,237

with the statue

 

792

00:23:25,237 --> 00:23:26,705

and every day

 

793

00:23:26,705 --> 00:23:29,408

I heard the Statue of Liberty.

 

794

00:23:29,408 --> 00:23:31,309

So my brother wanted to get a side hustle

 

795

00:23:31,309 --> 00:23:33,512

going on top. He was a recruiter,

 

796

00:23:35,013 --> 00:23:35,981

so he

 

797

00:23:35,981 --> 00:23:40,051

started a company, Liberty Floors.

 

798

00:23:40,051 --> 00:23:41,753

He got some business cards

 

799

00:23:41,753 --> 00:23:42,387

because he was floor.

 

800

00:23:42,387 --> 00:23:43,021

He could do. Floor.

 

801

00:23:43,021 --> 00:23:44,723

Yeah. Yeah.

 

802

00:23:45,724 --> 00:23:46,725

Got some,

 

803

00:23:47,092 --> 00:23:49,761

he got some business cards.

 

804

00:23:49,761 --> 00:23:52,063

Statue of Liberty on the card.

 

805

00:23:52,063 --> 00:23:52,964

Right.

 

806

00:23:52,964 --> 00:23:55,734

Liberty floors taking advantage of

 

807

00:23:56,268 --> 00:23:58,637

what's going on in the world.

 

808

00:23:58,637 --> 00:23:59,271

Okay.

 

809

00:23:59,271 --> 00:24:02,507

That's a tagline.

 

810

00:24:02,507 --> 00:24:04,810

Now, there was no tagline.

 

811

00:24:04,810 --> 00:24:07,045

Just went heavy with Liberty Floors.

 

812

00:24:07,045 --> 00:24:09,080

Okay. Okay.

 

813

00:24:09,080 --> 00:24:11,850

I don't think he got one job.

 

814

00:24:11,850 --> 00:24:12,984

No kidding?

 

815

00:24:12,984 --> 00:24:14,386

Yeah, I don't think he got any work.

 

816

00:24:14,386 --> 00:24:15,353

Wow.

 

817

00:24:15,921 --> 00:24:17,689

He was going at it kind of half.

 

818

00:24:17,689 --> 00:24:18,223

I think he was

 

819

00:24:18,223 --> 00:24:19,891

really relying on the name.

 

820

00:24:19,891 --> 00:24:20,892

Yeah, it's

 

821

00:24:20,892 --> 00:24:22,394

just going to get him all the work.

 

822

00:24:22,394 --> 00:24:24,229

Nobody had heard of Liberty Floors

 

823

00:24:24,229 --> 00:24:26,331

or anything like that.

 

824

00:24:26,665 --> 00:24:27,599

I think I might have

 

825

00:24:27,599 --> 00:24:29,167

helped him out on one estimate

 

826

00:24:29,167 --> 00:24:29,701

or something.

 

827

00:24:29,701 --> 00:24:31,870

I don't even know if we got that one.

 

828

00:24:31,870 --> 00:24:32,838

Yeah. But

 

829

00:24:33,939 --> 00:24:35,941

I just remember cracking up when he goes.

 

830

00:24:35,941 --> 00:24:37,008

Yeah, I got an idea.

 

831

00:24:37,008 --> 00:24:39,311

Starting a company, Liberty Floors.

 

832

00:24:39,311 --> 00:24:40,212

I go, Oh yeah, yeah.

 

833

00:24:40,212 --> 00:24:42,347

The statue of Liberty thing. Yeah.

 

834

00:24:42,347 --> 00:24:43,782

Yeah. We'll see how that goes.

 

835

00:24:43,782 --> 00:24:44,749

Yeah. Idea.

 

836

00:24:44,749 --> 00:24:45,417

Yeah.

 

837

00:24:45,750 --> 00:24:47,819

Did, did your folks come through?

 

838

00:24:47,819 --> 00:24:51,890

It was it was the we're Ellis Island.

 

839

00:24:51,923 --> 00:24:53,058

Ellis Island.

 

840

00:24:53,058 --> 00:24:56,094

My great grandfather did really well.

 

841

00:24:56,094 --> 00:24:57,162

Mom, did.

 

842

00:24:57,963 --> 00:24:59,264

Your mother.

 

843

00:24:59,331 --> 00:25:01,333

This to my mom.

 

844

00:25:01,333 --> 00:25:03,535

Well she couldn't have. She could she.

 

845

00:25:04,102 --> 00:25:05,537

Ellis Island was closed.

 

846

00:25:05,537 --> 00:25:07,172

Yeah. My dad dropped her off.

 

847

00:25:07,172 --> 00:25:08,206

We flew on the plane.

 

848

00:25:08,206 --> 00:25:09,508

He dropped her off the island.

 

849

00:25:09,508 --> 00:25:10,442

You go through there.

 

850

00:25:10,442 --> 00:25:12,744

Maybe she took a tour of Ellis Island.

 

851

00:25:12,844 --> 00:25:14,312

Somebody my home,

 

852

00:25:14,312 --> 00:25:15,780

I somebody my family did.

 

853

00:25:15,780 --> 00:25:16,348

I can't remember.

 

854

00:25:16,348 --> 00:25:17,282

Who has been.

 

855

00:25:17,282 --> 00:25:19,784

Your grandfather or grandmother?

 

856

00:25:19,784 --> 00:25:21,219

Must've been a grandmother.

 

857

00:25:21,219 --> 00:25:23,021

Yeah. My mom was too young to time.

 

858

00:25:23,021 --> 00:25:23,622

Oh, yeah.

 

859

00:25:23,622 --> 00:25:26,491

It had to be actually a great something.

 

860

00:25:27,092 --> 00:25:30,161

Hmm.

 

861

00:25:30,161 --> 00:25:31,997

They'd be well over 100.

 

862

00:25:31,997 --> 00:25:34,232

They'd be 120 years old.

 

863

00:25:34,232 --> 00:25:35,700

Have some respect for my mom.

 

864

00:25:35,700 --> 00:25:38,403

Okay.

 

865

00:25:38,403 --> 00:25:40,672

She looks pretty good for 120.

 

866

00:25:40,672 --> 00:25:41,206

Damn right.

 

867

00:25:42,207 --> 00:25:42,707

All right.

 

868

00:25:42,707 --> 00:25:43,475

So let's say.

 

869

00:25:43,475 --> 00:25:45,577

You when she was about 84.

 

870

00:25:45,577 --> 00:25:48,013

Yep. Nice. Yeah.

 

871

00:25:48,914 --> 00:25:50,415

You get some good stock there.

 

872

00:25:50,415 --> 00:25:52,651

That's us, Highlander.

 

873

00:25:52,651 --> 00:25:55,320

Well, she's tough woman

 

874

00:25:56,021 --> 00:25:59,524

set realistic goals.

 

875

00:25:59,524 --> 00:26:03,061

I don't like that.

 

876

00:26:03,061 --> 00:26:03,595

I don't like that.

 

877

00:26:03,595 --> 00:26:04,729

Right off the bat.

 

878

00:26:04,729 --> 00:26:06,298

Set realistic goals.

 

879

00:26:06,298 --> 00:26:07,065

Yeah.

 

880

00:26:07,599 --> 00:26:09,200

You want unrealistic goals?

 

881

00:26:09,200 --> 00:26:10,569

Absolutely.

 

882

00:26:11,036 --> 00:26:12,804

Yeah. That way.

 

883

00:26:12,804 --> 00:26:14,739

You can really be depressed every. Day.

 

884

00:26:14,739 --> 00:26:15,240

Mm hmm.

 

885

00:26:15,240 --> 00:26:16,141

Yeah, I see it.

 

886

00:26:16,141 --> 00:26:17,342

Yeah, yeah.

 

887

00:26:17,342 --> 00:26:19,444

Really? Get down on yourself.

 

888

00:26:19,444 --> 00:26:22,080

Yeah, yeah, yeah. Good.

 

889

00:26:22,080 --> 00:26:23,415

But at the end of the month,

 

890

00:26:23,415 --> 00:26:23,882

though, will go.

 

891

00:26:23,882 --> 00:26:25,383

Well, we could never reach that goal,

 

892

00:26:25,383 --> 00:26:26,985

so get. Don't get too bummed out.

 

893

00:26:26,985 --> 00:26:27,719

That's crazy.

 

894

00:26:27,719 --> 00:26:28,453

Let's change

 

895

00:26:28,453 --> 00:26:30,522

the name of this checklist to.

 

896

00:26:30,522 --> 00:26:31,623

Ask the Bengals.

 

897

00:26:31,623 --> 00:26:34,292

Starting legend hardwood floors.

 

898

00:26:35,226 --> 00:26:36,761

Okay. Okay.

 

899

00:26:36,761 --> 00:26:38,630

Set unrealistic goals.

 

900

00:26:38,630 --> 00:26:40,332

Yeah, I'm writing that down.

 

901

00:26:40,332 --> 00:26:40,932

Yep.

 

902

00:26:40,932 --> 00:26:42,500

I'm liking where you're going with this.

 

903

00:26:42,500 --> 00:26:48,173

Yep.

 

904

00:26:48,173 --> 00:26:49,374

You got to hire people, though.

 

905

00:26:49,374 --> 00:26:50,742

Then you got to figure,

 

906

00:26:50,909 --> 00:26:51,376

what are you going to do?

 

907

00:26:51,376 --> 00:26:52,110

You going to buy stuff?

 

908

00:26:52,110 --> 00:26:56,581

You can hire people.

 

909

00:26:56,581 --> 00:26:58,950

You got to have at least one guy.

 

910

00:26:58,950 --> 00:27:00,585

Yeah, at least.

 

911

00:27:00,585 --> 00:27:01,319

Well.

 

912

00:27:01,586 --> 00:27:03,788

It's like going solo anyways.

 

913

00:27:03,788 --> 00:27:05,857

Yeah. We're not starting a new business.

 

914

00:27:05,857 --> 00:27:06,858

You got to have

 

915

00:27:06,858 --> 00:27:07,192

you know,

 

916

00:27:07,192 --> 00:27:07,892

you got to have people

 

917

00:27:07,892 --> 00:27:09,327

because now I would do it differently

 

918

00:27:09,327 --> 00:27:10,929

now than I did years ago.

 

919

00:27:10,929 --> 00:27:18,436

Now I would be the front man completely.

 

920

00:27:18,436 --> 00:27:19,237

Always comes back

 

921

00:27:19,237 --> 00:27:20,672

to singing with you doesn't.

 

922

00:27:20,672 --> 00:27:22,807

Know but someone's got to be out there,

 

923

00:27:22,807 --> 00:27:24,075

you know, selling games.

 

924

00:27:24,075 --> 00:27:27,612

I would be that guy,

 

925

00:27:27,612 --> 00:27:29,247

but I probably wouldn't last longer that

 

926

00:27:29,247 --> 00:27:30,348

because I love to do the work.

 

927

00:27:30,348 --> 00:27:31,483

So that would probably wouldn't work.

 

928

00:27:31,483 --> 00:27:33,118

I'd probably hire a sales guy.

 

929

00:27:33,118 --> 00:27:33,685

What are you doing?

 

930

00:27:33,685 --> 00:27:35,553

You can be my sales guy.

 

931

00:27:35,553 --> 00:27:37,789

You can sell me.

 

932

00:27:37,789 --> 00:27:39,357

Yes. Oh, good.

 

933

00:27:39,357 --> 00:27:40,558

I've got a. Job.

 

934

00:27:40,558 --> 00:27:45,797

Yes, I can be your sales investigator.

 

935

00:27:46,431 --> 00:27:47,399

So what are you going to do?

 

936

00:27:47,399 --> 00:27:48,033

You got to hire

 

937

00:27:48,033 --> 00:27:49,467

you going to hire somebody to do the work

 

938

00:27:49,467 --> 00:27:50,635

or are you going to do the work?

 

939

00:27:50,635 --> 00:27:51,536

I'm going to do the work.

 

940

00:27:51,536 --> 00:27:55,006

You know, I need some more people.

 

941

00:27:55,006 --> 00:27:56,641

And here's what I was told

 

942

00:27:56,641 --> 00:27:59,277

when I was in California by a CPA.

 

943

00:27:59,277 --> 00:28:00,812

And if you're if you're trying to run

 

944

00:28:00,812 --> 00:28:03,281

a business in California by yourself

 

945

00:28:03,281 --> 00:28:04,983

and excuse me, not by yourself,

 

946

00:28:04,983 --> 00:28:05,717

but like you're going to

 

947

00:28:05,717 --> 00:28:07,318

you're going to be doing the estimate.

 

948

00:28:07,318 --> 00:28:08,553

You're not doing the physical work.

 

949

00:28:08,553 --> 00:28:10,188

You're not installing hardwood floors.

 

950

00:28:11,222 --> 00:28:11,990

I did a job for a

 

951

00:28:11,990 --> 00:28:13,258

guy one time

 

952

00:28:13,258 --> 00:28:15,226

and he said, thank you very much.

 

953

00:28:15,226 --> 00:28:16,494

Here's your check, whatever.

 

954

00:28:16,494 --> 00:28:18,096

And he goes, Oh, by the way,

 

955

00:28:18,096 --> 00:28:20,331

you're not making any money.

 

956

00:28:20,999 --> 00:28:22,701

And I was shocked by what he said.

 

957

00:28:22,701 --> 00:28:24,636

And I go, Come again.

 

958

00:28:24,636 --> 00:28:25,170

He goes, Yeah,

 

959

00:28:25,170 --> 00:28:26,905

you're not making any money.

 

960

00:28:26,905 --> 00:28:27,806

He goes, You got three guys

 

961

00:28:27,806 --> 00:28:28,640

working for you.

 

962

00:28:28,640 --> 00:28:29,240

Yeah,

 

963

00:28:29,841 --> 00:28:30,542

he said,

 

964

00:28:30,542 --> 00:28:31,643

and you're doing all the estimates,

 

965

00:28:31,643 --> 00:28:31,976

everything.

 

966

00:28:31,976 --> 00:28:32,610

What he didn't know is

 

967

00:28:32,610 --> 00:28:34,412

I was also doing the work,

 

968

00:28:34,412 --> 00:28:36,481

but he said, in California

 

969

00:28:36,481 --> 00:28:37,215

you need at least

 

970

00:28:37,215 --> 00:28:38,850

five people working for you.

 

971

00:28:38,850 --> 00:28:39,984

If you're not doing the work,

 

972

00:28:39,984 --> 00:28:42,053

just pay your salary.

 

973

00:28:42,053 --> 00:28:42,654

That's the

 

974

00:28:42,654 --> 00:28:44,422

that's the way it works out now.

 

975

00:28:44,422 --> 00:28:45,390

This was years ago.

 

976

00:28:45,390 --> 00:28:47,759

This is 15 years ago.

 

977

00:28:47,759 --> 00:28:50,695

So or maybe more for about 15 years,

 

978

00:28:50,762 --> 00:28:52,263

about 15 years ago.

 

979

00:28:52,263 --> 00:28:53,431

So he said,

 

980

00:28:53,431 --> 00:28:55,266

if you got people working for you

 

981

00:28:55,266 --> 00:28:57,435

and they're supporting you,

 

982

00:28:57,435 --> 00:28:58,203

that you're not out there

 

983

00:28:58,203 --> 00:28:59,571

physically doing the work,

 

984

00:28:59,571 --> 00:29:00,705

you're doing everything else.

 

985

00:29:00,705 --> 00:29:01,473

You need to have about

 

986

00:29:01,473 --> 00:29:02,674

five guys out there in the field

 

987

00:29:02,674 --> 00:29:04,075

working for you to pay your salary.

 

988

00:29:05,810 --> 00:29:07,212

So, so, so

 

989

00:29:07,212 --> 00:29:07,846

you better get

 

990

00:29:07,846 --> 00:29:09,681

hot and get some freakin bids in

 

991

00:29:09,681 --> 00:29:11,149

and let's go.

 

992

00:29:11,149 --> 00:29:12,851

I need you to sell.

 

993

00:29:12,851 --> 00:29:13,818

Well, don't worry about it.

 

994

00:29:13,818 --> 00:29:15,453

You're out there working, too.

 

995

00:29:15,453 --> 00:29:17,689

Yeah, but I will when I get.

 

996

00:29:17,856 --> 00:29:19,124

I can cruise.

 

997

00:29:19,124 --> 00:29:20,925

Where you're going to just

 

998

00:29:21,292 --> 00:29:22,260

sell. Just me.

 

999

00:29:22,260 --> 00:29:23,294

I can just that myself.

 

1000

00:29:23,294 --> 00:29:24,028

Just enough.

 

1001

00:29:24,028 --> 00:29:24,362

Yeah.

 

1002

00:29:24,362 --> 00:29:24,829

I'm never going

 

1003

00:29:24,829 --> 00:29:26,564

to get along with you, man.

 

1004

00:29:27,132 --> 00:29:30,001

This is really.

 

1005

00:29:30,401 --> 00:29:32,003

You just figuring that out now.

 

1006

00:29:32,003 --> 00:29:32,704

Yeah.

 

1007

00:29:33,204 --> 00:29:34,506

All right, so we've got to buy a market.

 

1008

00:29:34,506 --> 00:29:37,275

We got to buy a domain name,

 

1009

00:29:37,275 --> 00:29:39,210

we got to create a website.

 

1010

00:29:39,210 --> 00:29:40,411

We got to

 

1011

00:29:40,411 --> 00:29:41,813

create a social media account,

 

1012

00:29:41,813 --> 00:29:43,148

create email list,

 

1013

00:29:43,148 --> 00:29:44,582

create email signatures.

 

1014

00:29:44,582 --> 00:29:45,383

I don't care about that.

 

1015

00:29:45,383 --> 00:29:48,419

Just fluff, create business cards.

 

1016

00:29:48,419 --> 00:29:50,455

Yep.

 

1017

00:29:50,455 --> 00:29:51,689

Photograph samples.

 

1018

00:29:51,689 --> 00:29:53,625

What cares about that

 

1019

00:29:53,625 --> 00:29:55,059

apply to local market events

 

1020

00:29:55,059 --> 00:29:59,264

that's somewhat germane.

 

1021

00:29:59,264 --> 00:30:00,632

So yeah. Coming up with a good name.

 

1022

00:30:00,632 --> 00:30:01,733

I don't care about none of that.

 

1023

00:30:01,733 --> 00:30:02,400

But the main thing is

 

1024

00:30:02,400 --> 00:30:03,935

the social media stuff.

 

1025

00:30:03,935 --> 00:30:06,037

Man, oh man. Is it a different game?

 

1026

00:30:06,037 --> 00:30:07,772

So you got to really got to be dialed in

 

1027

00:30:07,772 --> 00:30:08,473

on the social media.

 

1028

00:30:08,473 --> 00:30:13,611

I'm convinced of it.

 

1029

00:30:13,611 --> 00:30:14,345

I would think that

 

1030

00:30:14,345 --> 00:30:15,847

it would be almost more important

 

1031

00:30:15,847 --> 00:30:16,848

to have a social media

 

1032

00:30:16,848 --> 00:30:18,216

person than a salesperson

 

1033

00:30:20,518 --> 00:30:21,486

know.

 

1034

00:30:21,486 --> 00:30:23,454

I don't know if I agree with that.

 

1035

00:30:23,454 --> 00:30:24,722

I said I don't.

 

1036

00:30:24,722 --> 00:30:26,558

I just like I said.

 

1037

00:30:26,558 --> 00:30:28,293

I said, almost.

 

1038

00:30:28,293 --> 00:30:30,461

So the way I even say it.

 

1039

00:30:30,695 --> 00:30:32,363

Because I want it to.

 

1040

00:30:32,363 --> 00:30:33,031

Okay, well,

 

1041

00:30:33,031 --> 00:30:34,232

then you just talk to yourself

 

1042

00:30:34,232 --> 00:30:36,701

out of a job I can do.

 

1043

00:30:36,701 --> 00:30:38,603

I don't need. Oh, can you?

 

1044

00:30:38,603 --> 00:30:39,671

I'll do both.

 

1045

00:30:39,671 --> 00:30:40,538

Okay.

 

1046

00:30:40,538 --> 00:30:42,540

Yeah, you know, man, it's 80.

 

1047

00:30:43,141 --> 00:30:43,708

Okay, well,

 

1048

00:30:43,708 --> 00:30:44,609

I think most of you out there,

 

1049

00:30:44,609 --> 00:30:45,877

I need selling, I need jobs.

 

1050

00:30:45,877 --> 00:30:47,312

I need you to perform.

 

1051

00:30:47,312 --> 00:30:47,846

I need,

 

1052

00:30:47,846 --> 00:30:52,016

I need, you know, I need bringing income.

 

1053

00:30:52,016 --> 00:30:52,951

So now we

 

1054

00:30:52,951 --> 00:30:56,487

now we got to choose a legal structure,

 

1055

00:30:56,487 --> 00:30:57,956

which means I can't

 

1056

00:30:57,956 --> 00:30:59,824

have you as a partner. Right?

 

1057

00:30:59,824 --> 00:31:03,661

You're going to be a partner to.

 

1058

00:31:03,661 --> 00:31:07,465

I'm thinking, uh.

 

1059

00:31:09,300 --> 00:31:10,602

Now, see,

 

1060

00:31:10,602 --> 00:31:12,270

I would fire you right away

 

1061

00:31:12,270 --> 00:31:13,404

for lack of confidence.

 

1062

00:31:13,404 --> 00:31:15,073

I don't want to be your partner.

 

1063

00:31:15,073 --> 00:31:15,740

No, no.

 

1064

00:31:15,740 --> 00:31:17,876

I have nothing to do with my confidence.

 

1065

00:31:17,876 --> 00:31:18,776

I mean, my erosion.

 

1066

00:31:18,776 --> 00:31:20,211

Of confidence is through the.

 

1067

00:31:20,211 --> 00:31:21,145

Through the roof.

 

1068

00:31:21,145 --> 00:31:21,346

Yeah,

 

1069

00:31:21,346 --> 00:31:22,580

but you don't have any confidence in me.

 

1070

00:31:22,580 --> 00:31:24,182

If you want to be my partner,

 

1071

00:31:24,182 --> 00:31:24,549

I wouldn't

 

1072

00:31:24,549 --> 00:31:26,251

want you to be a partner, though.

 

1073

00:31:26,251 --> 00:31:28,152

Not. No offense to you.

 

1074

00:31:28,152 --> 00:31:29,320

Oh. God, no.

 

1075

00:31:29,320 --> 00:31:30,755

How would I take offense to that?

 

1076

00:31:30,755 --> 00:31:32,190

No, I would want anybody. Is a part of.

 

1077

00:31:32,190 --> 00:31:33,057

The funny thing is

 

1078

00:31:33,057 --> 00:31:33,691

I already said

 

1079

00:31:33,691 --> 00:31:34,893

I don't want to be your partner.

 

1080

00:31:34,893 --> 00:31:35,593

So I'm. What?

 

1081

00:31:35,593 --> 00:31:37,729

I wouldn't give you a choice. Right

 

1082

00:31:41,633 --> 00:31:41,833

then.

 

1083

00:31:41,833 --> 00:31:42,567

When we hit the big

 

1084

00:31:42,567 --> 00:31:44,569

time, you wish you were a partner.

 

1085

00:31:44,569 --> 00:31:46,704

Then they just leave you out of spite

 

1086

00:31:46,704 --> 00:31:47,772

and start my own thing.

 

1087

00:31:47,772 --> 00:31:50,308

I was going to say, Yeah, all right.

 

1088

00:31:50,308 --> 00:31:51,342

But for now, right now,

 

1089

00:31:51,342 --> 00:31:52,877

you're just an employee.

 

1090

00:31:52,877 --> 00:31:53,945

Thank you.

 

1091

00:31:54,078 --> 00:31:55,980

So I want to be.

 

1092

00:31:55,980 --> 00:31:58,816

Um, obtain a team business license.

 

1093

00:31:58,816 --> 00:32:00,785

Is it permits or business licenses?

 

1094

00:32:00,785 --> 00:32:01,853

The main thing

 

1095

00:32:01,853 --> 00:32:02,921

we got to do that

 

1096

00:32:02,921 --> 00:32:03,187

makes sure

 

1097

00:32:03,187 --> 00:32:04,989

we have a contract license in order.

 

1098

00:32:04,989 --> 00:32:05,890

They didn't say it right here,

 

1099

00:32:05,890 --> 00:32:07,625

but you got to have contracts.

 

1100

00:32:07,625 --> 00:32:09,560

That's a big deal.

 

1101

00:32:09,560 --> 00:32:12,063

I would work without a contract.

 

1102

00:32:12,063 --> 00:32:13,598

In some states, you cannot work

 

1103

00:32:13,598 --> 00:32:14,499

without a contract.

 

1104

00:32:14,499 --> 00:32:15,934

Anything over think $500.

 

1105

00:32:15,934 --> 00:32:19,037

You got to have a contract with states.

 

1106

00:32:19,037 --> 00:32:19,637

The

 

1107

00:32:20,571 --> 00:32:22,373

how many people have asked for

 

1108

00:32:22,373 --> 00:32:24,242

your contract? It's crazy.

 

1109

00:32:25,176 --> 00:32:27,745

How many still?

 

1110

00:32:27,745 --> 00:32:28,980

Still to this day.

 

1111

00:32:28,980 --> 00:32:31,616

Yeah. It's sent me the contract.

 

1112

00:32:31,649 --> 00:32:32,250

It tells you

 

1113

00:32:32,250 --> 00:32:33,785

how many people go back and listen to the

 

1114

00:32:33,785 --> 00:32:34,452

or just

 

1115

00:32:34,452 --> 00:32:35,753

that are just tuning in or whatever.

 

1116

00:32:35,753 --> 00:32:37,956

Listen to the older, older episodes

 

1117

00:32:37,956 --> 00:32:40,058

because it's like constantly

 

1118

00:32:40,358 --> 00:32:41,526

people are asking me for that,

 

1119

00:32:41,526 --> 00:32:43,027

for that contract.

 

1120

00:32:43,027 --> 00:32:44,028

When they ask for mine,

 

1121

00:32:44,028 --> 00:32:46,731

I just send them the handshake emoji.

 

1122

00:32:46,731 --> 00:32:47,532

Oh, there you go.

 

1123

00:32:47,532 --> 00:32:49,701

Yeah, there it is. Yeah, yeah, yeah.

 

1124

00:32:49,701 --> 00:32:51,602

You trust me and I trust you.

 

1125

00:32:51,602 --> 00:32:52,303

A

 

1126

00:32:52,770 --> 00:32:54,272

there's a lady in this industry

 

1127

00:32:54,272 --> 00:32:56,074

I can't remember her name

 

1128

00:32:56,074 --> 00:32:56,975

who said something

 

1129

00:32:56,975 --> 00:32:59,010

when people talked about contracts

 

1130

00:32:59,010 --> 00:33:00,511

and they said,

 

1131

00:33:00,979 --> 00:33:02,880

you know, I don't we don't do anything on

 

1132

00:33:02,880 --> 00:33:04,082

we don't sign contracts.

 

1133

00:33:04,082 --> 00:33:05,316

I've been in this trade for 20 years.

 

1134

00:33:05,316 --> 00:33:06,384

I don't sign contracts.

 

1135

00:33:06,384 --> 00:33:07,952

We do everything on a handshake.

 

1136

00:33:07,952 --> 00:33:08,553

And she said,

 

1137

00:33:08,553 --> 00:33:09,988

I wish I could remember who this was.

 

1138

00:33:09,988 --> 00:33:10,955

She said something that was

 

1139

00:33:10,955 --> 00:33:12,290

I thought was brilliant.

 

1140

00:33:12,290 --> 00:33:13,191

She said,

 

1141

00:33:13,257 --> 00:33:15,860

handshakes are great for introductions.

 

1142

00:33:15,860 --> 00:33:18,062

After that, I won a contract

 

1143

00:33:18,062 --> 00:33:19,564

and I agree with her.

 

1144

00:33:19,630 --> 00:33:20,732

I absolutely agree with her.

 

1145

00:33:20,732 --> 00:33:21,733

There's too many things

 

1146

00:33:21,733 --> 00:33:23,701

that could go sideways.

 

1147

00:33:23,701 --> 00:33:25,136

And when everything on the up and up,

 

1148

00:33:25,136 --> 00:33:27,271

I want to protect myself and protect you.

 

1149

00:33:27,271 --> 00:33:29,774

I want everything very clear.

 

1150

00:33:29,774 --> 00:33:32,143

The communication right across the board.

 

1151

00:33:32,143 --> 00:33:33,878

So there's no mis communicating.

 

1152

00:33:33,878 --> 00:33:34,412

I want you to

 

1153

00:33:34,412 --> 00:33:35,880

when I can, what I am going to do

 

1154

00:33:35,880 --> 00:33:37,515

and also what I'm not going to do.

 

1155

00:33:37,515 --> 00:33:39,951

So I completely agree with her.

 

1156

00:33:39,951 --> 00:33:41,252

I'll tell you what,

 

1157

00:33:41,252 --> 00:33:42,720

I completely agree

 

1158

00:33:42,720 --> 00:33:44,489

with contracts and everything

 

1159

00:33:44,489 --> 00:33:46,491

now, especially

 

1160

00:33:46,491 --> 00:33:47,725

since I've been working the tech

 

1161

00:33:47,725 --> 00:33:49,193

line for the past few years,

 

1162

00:33:50,828 --> 00:33:53,865

because these homeowners

 

1163

00:33:53,865 --> 00:33:56,100

are not the same people that we dealt

 

1164

00:33:56,100 --> 00:33:59,237

with back in the eighties and nineties.

 

1165

00:33:59,237 --> 00:34:00,538

They are a whole different

 

1166

00:34:00,538 --> 00:34:02,340

breed to the point where

 

1167

00:34:02,340 --> 00:34:03,941

I have people that are rooting around

 

1168

00:34:03,941 --> 00:34:06,811

in their rubbish, pulling stuff out

 

1169

00:34:08,546 --> 00:34:09,981

and reading directions

 

1170

00:34:09,981 --> 00:34:12,750

off of cans, going online, finding out,

 

1171

00:34:13,117 --> 00:34:14,952

telling me that, oh no, you know,

 

1172

00:34:14,952 --> 00:34:16,554

I don't think they did this or that.

 

1173

00:34:16,554 --> 00:34:18,189

I mean, wow,

 

1174

00:34:18,189 --> 00:34:20,491

you have got to cover yourself nowadays

 

1175

00:34:20,491 --> 00:34:21,559

because

 

1176

00:34:22,026 --> 00:34:24,295

some of these homeowners are insane.

 

1177

00:34:24,295 --> 00:34:24,962

Yeah.

 

1178

00:34:24,962 --> 00:34:27,198

And they don't trust anything

 

1179

00:34:27,799 --> 00:34:28,566

that a contract.

 

1180

00:34:28,566 --> 00:34:29,600

That's what

 

1181

00:34:29,801 --> 00:34:32,970

I really think is the sad thing or what

 

1182

00:34:32,970 --> 00:34:34,772

I hear a lot on the phone

 

1183

00:34:34,772 --> 00:34:37,141

is they never take the guy's word for it.

 

1184

00:34:37,508 --> 00:34:38,776

You know, guy's been doing it for

 

1185

00:34:38,776 --> 00:34:40,178

30 years and they're like,

 

1186

00:34:41,212 --> 00:34:42,080

I don't think he's doing

 

1187

00:34:42,080 --> 00:34:43,214

this right or that right.

 

1188

00:34:43,214 --> 00:34:44,682

And I'm like, Well,

 

1189

00:34:44,682 --> 00:34:46,150

how'd you hire this guy then?

 

1190

00:34:46,150 --> 00:34:48,119

You know, you got to trust there's.

 

1191

00:34:48,119 --> 00:34:49,387

Very little trust.

 

1192

00:34:49,387 --> 00:34:51,722

And I shouldn't say that blanket.

 

1193

00:34:52,523 --> 00:34:53,357

I'm just talking

 

1194

00:34:53,357 --> 00:34:54,092

about the people

 

1195

00:34:54,092 --> 00:34:56,894

that call us on the tag line. Yeah.

 

1196

00:34:56,894 --> 00:34:58,062

So you have.

 

1197

00:34:58,062 --> 00:35:00,298

Got to have yourself covered

 

1198

00:35:00,298 --> 00:35:01,032

for everything.

 

1199

00:35:01,032 --> 00:35:02,133

I think that contract does

 

1200

00:35:02,133 --> 00:35:03,868

a great job of it.

 

1201

00:35:03,901 --> 00:35:06,137

I was on the way the end of last week.

 

1202

00:35:06,137 --> 00:35:06,404

You know,

 

1203

00:35:06,404 --> 00:35:08,339

the one that you weren't invited to.

 

1204

00:35:08,339 --> 00:35:10,942

And my flight was for 7:45 a.m..

 

1205

00:35:11,142 --> 00:35:11,409

You know,

 

1206

00:35:11,409 --> 00:35:12,343

I don't think it wasn't

 

1207

00:35:12,343 --> 00:35:13,845

that I wasn't invited.

 

1208

00:35:13,845 --> 00:35:17,014

I think there was a list, a number.

 

1209

00:35:17,014 --> 00:35:18,483

They could only take a certain number.

 

1210

00:35:18,483 --> 00:35:21,052

And I just my number wasn't high enough.

 

1211

00:35:21,652 --> 00:35:23,254

It's like when I'm going.

 

1212

00:35:23,254 --> 00:35:25,323

To keep telling myself that.

 

1213

00:35:25,323 --> 00:35:27,024

When my coach in football

 

1214

00:35:27,024 --> 00:35:27,959

said, you're not going to

 

1215

00:35:27,959 --> 00:35:28,926

you know, you play linebacker

 

1216

00:35:28,926 --> 00:35:29,927

but you're not going to be first

 

1217

00:35:29,927 --> 00:35:31,496

string running back.

 

1218

00:35:31,496 --> 00:35:32,730

You'd be second string running back

 

1219

00:35:34,098 --> 00:35:35,032

until the first string

 

1220

00:35:35,032 --> 00:35:35,900

running back gets hurt.

 

1221

00:35:35,900 --> 00:35:36,734

Then you're going to drop down

 

1222

00:35:36,734 --> 00:35:41,405

to the third string running back.

 

1223

00:35:41,405 --> 00:35:43,441

So the list might have been 42 people,

 

1224

00:35:43,441 --> 00:35:45,843

but if the 42nd person couldn't go,

 

1225

00:35:45,843 --> 00:35:48,045

then it really would have been well,

 

1226

00:35:48,045 --> 00:35:48,713

it's moved again.

 

1227

00:35:48,713 --> 00:35:50,781

The number, it's jumped, yeah. What?

 

1228

00:35:50,982 --> 00:35:53,117

So my flight was at 7:45 a.m.

 

1229

00:35:53,117 --> 00:35:54,919

and I couldn't,

 

1230

00:35:55,186 --> 00:35:57,121

I couldn't make that.

 

1231

00:35:57,121 --> 00:35:58,289

No, I take it back to the

 

1232

00:35:58,289 --> 00:35:59,957

the flight was canceled.

 

1233

00:35:59,957 --> 00:36:00,591

It was nice.

 

1234

00:36:00,591 --> 00:36:02,026

I get there in the area, I got to get up.

 

1235

00:36:02,026 --> 00:36:03,261

But you know, at 745,

 

1236

00:36:03,261 --> 00:36:04,795

I get up three and a morning

 

1237

00:36:04,795 --> 00:36:06,931

and they go, Sorry, flights canceled.

 

1238

00:36:06,931 --> 00:36:09,667

The next available flight is 10 p.m..

 

1239

00:36:09,667 --> 00:36:11,402

Okay, so I'm 40 5 a.m.

 

1240

00:36:11,402 --> 00:36:13,538

I'm there, the airport there at 545

 

1241

00:36:14,071 --> 00:36:15,473

and they tell me now the flight does go

 

1242

00:36:15,473 --> 00:36:17,375

out till 10 p.m. so know.

 

1243

00:36:18,376 --> 00:36:18,709

Yeah.

 

1244

00:36:18,709 --> 00:36:20,311

So I was a little, a little upset

 

1245

00:36:20,311 --> 00:36:22,380

but a distributor called said, hey,

 

1246

00:36:22,413 --> 00:36:23,981

a guy wants to have an inspection

 

1247

00:36:23,981 --> 00:36:24,949

done on the floor.

 

1248

00:36:24,949 --> 00:36:25,950

Do you have time to look at it?

 

1249

00:36:25,950 --> 00:36:28,953

Well, yeah, that's all I need to do now.

 

1250

00:36:28,953 --> 00:36:31,155

So I go out and look at it.

 

1251

00:36:31,389 --> 00:36:33,624

Someone is complaining about the floor.

 

1252

00:36:33,624 --> 00:36:34,592

On a scale of 1

 

1253

00:36:34,592 --> 00:36:35,226

to 10,

 

1254

00:36:35,226 --> 00:36:36,661

the sand job on this floor

 

1255

00:36:36,661 --> 00:36:38,329

was about a ten,

 

1256

00:36:38,329 --> 00:36:39,497

a power drive, the whole thing,

 

1257

00:36:39,497 --> 00:36:41,032

it was dead, dead, dead, flat.

 

1258

00:36:41,032 --> 00:36:41,799

I mean,

 

1259

00:36:43,201 --> 00:36:43,768

to the point

 

1260

00:36:43,768 --> 00:36:44,402

where you couldn't

 

1261

00:36:44,402 --> 00:36:44,802

go in there

 

1262

00:36:44,802 --> 00:36:45,903

and improve that sand job

 

1263

00:36:45,903 --> 00:36:48,306

the best you can hope

 

1264

00:36:48,306 --> 00:36:49,507

is that you can match it.

 

1265

00:36:49,507 --> 00:36:50,708

That's the best you can shoot for.

 

1266

00:36:50,708 --> 00:36:52,443

You will improve it.

 

1267

00:36:52,510 --> 00:36:53,911

And I'd say pretty close

 

1268

00:36:53,911 --> 00:36:55,112

to the same thing on the finish.

 

1269

00:36:55,112 --> 00:36:57,348

The finish, I give it a nine out of ten.

 

1270

00:36:57,348 --> 00:36:58,849

Okay. But again,

 

1271

00:36:59,817 --> 00:37:01,652

if someone called me out of the blue

 

1272

00:37:01,652 --> 00:37:02,019

and said,

 

1273

00:37:02,019 --> 00:37:02,687

you know,

 

1274

00:37:02,687 --> 00:37:04,488

hey, I'm not happy with this guy's work,

 

1275

00:37:04,488 --> 00:37:05,856

I want you to send it over.

 

1276

00:37:05,856 --> 00:37:07,825

I pass on the job.

 

1277

00:37:07,825 --> 00:37:09,460

It's not that I couldn't do it.

 

1278

00:37:09,460 --> 00:37:10,995

I might be able to do it.

 

1279

00:37:10,995 --> 00:37:13,197

But why?

 

1280

00:37:13,864 --> 00:37:14,899

The standard is

 

1281

00:37:14,899 --> 00:37:15,333

this guy

 

1282

00:37:15,333 --> 00:37:16,500

got an incredibly good

 

1283

00:37:16,500 --> 00:37:17,902

job, is standard

 

1284

00:37:17,902 --> 00:37:18,970

is so incredibly high

 

1285

00:37:18,970 --> 00:37:20,705

that he's refusing to pay on this job.

 

1286

00:37:20,705 --> 00:37:22,740

Why would I take that job?

 

1287

00:37:22,940 --> 00:37:24,842

Are you willing to take that job?

 

1288

00:37:24,842 --> 00:37:28,312

So and then he tells me he's OCD, okay?

 

1289

00:37:28,579 --> 00:37:32,416

He has OCD, which

 

1290

00:37:32,550 --> 00:37:34,452

when you tell me that.

 

1291

00:37:34,452 --> 00:37:35,920

Right. That's your problem.

 

1292

00:37:35,920 --> 00:37:38,322

You think you that's your problem.

 

1293

00:37:38,322 --> 00:37:39,557

You got that problem? I don't know.

 

1294

00:37:39,557 --> 00:37:40,758

That's right.

 

1295

00:37:40,758 --> 00:37:42,793

It's not that's not the world's problem.

 

1296

00:37:42,793 --> 00:37:44,762

That's your problem. Exactly.

 

1297

00:37:44,762 --> 00:37:45,696

So you

 

1298

00:37:45,696 --> 00:37:48,165

recognize that you have this problem

 

1299

00:37:48,165 --> 00:37:50,101

and it's not his problem.

 

1300

00:37:50,101 --> 00:37:51,435

So, you know, I can't

 

1301

00:37:51,435 --> 00:37:53,504

I can't you know, I got to be the

 

1302

00:37:53,504 --> 00:37:54,672

I got to be neutral.

 

1303

00:37:54,672 --> 00:37:55,640

I got to be whatever to.

 

1304

00:37:55,640 --> 00:37:57,341

Be Switzerland. Here that.

 

1305

00:37:57,341 --> 00:37:58,242

Yeah so

 

1306

00:37:58,242 --> 00:37:58,476

and I'm

 

1307

00:37:58,476 --> 00:37:59,210

feeling so bad

 

1308

00:37:59,210 --> 00:38:01,545

for the poor floor contractor and

 

1309

00:38:02,480 --> 00:38:05,149

so you know here I hear I'm

 

1310

00:38:05,149 --> 00:38:05,983

in there I'm standing

 

1311

00:38:05,983 --> 00:38:08,152

where there were 40 years experience.

 

1312

00:38:08,152 --> 00:38:09,387

Jeremiah Strong was with me.

 

1313

00:38:09,387 --> 00:38:10,921

He's got about 30 years experience

 

1314

00:38:10,921 --> 00:38:12,957

whatever the contractor I don't

 

1315

00:38:12,957 --> 00:38:13,858

how long but he's

 

1316

00:38:13,858 --> 00:38:15,993

obviously the guy is sensational

 

1317

00:38:15,993 --> 00:38:18,062

and you're listening to none of us.

 

1318

00:38:18,062 --> 00:38:19,497

You know, your mind is made up

 

1319

00:38:19,497 --> 00:38:20,898

and there's no talking to you.

 

1320

00:38:20,898 --> 00:38:21,432

And by the way,

 

1321

00:38:21,432 --> 00:38:22,500

he told me he has a friend.

 

1322

00:38:22,500 --> 00:38:24,168

It's in the industry.

 

1323

00:38:24,168 --> 00:38:26,070

And I've had this happen before.

 

1324

00:38:26,070 --> 00:38:27,104

I've had people say,

 

1325

00:38:27,104 --> 00:38:28,439

oh, I have a friend who's a floor man.

 

1326

00:38:28,439 --> 00:38:29,640

And he looked at it

 

1327

00:38:29,640 --> 00:38:31,709

and he said, blah, blah, blah.

 

1328

00:38:31,709 --> 00:38:32,276

In this case,

 

1329

00:38:32,276 --> 00:38:34,378

he said his floor man said that

 

1330

00:38:35,146 --> 00:38:36,047

he thinks this guy

 

1331

00:38:36,047 --> 00:38:37,148

probably was trying to do a

 

1332

00:38:37,148 --> 00:38:38,149

good job, but he rushed it.

 

1333

00:38:39,183 --> 00:38:41,786

One of the incredibly

 

1334

00:38:41,786 --> 00:38:43,721

arrogant thing to say,

 

1335

00:38:43,721 --> 00:38:45,556

you don't know that this guy

 

1336

00:38:45,556 --> 00:38:47,258

said, you know, you make that up.

 

1337

00:38:47,258 --> 00:38:49,293

That's a lie. Yeah, no idea.

 

1338

00:38:49,293 --> 00:38:50,561

That's an idea, right?

 

1339

00:38:50,561 --> 00:38:51,529

Why would you sit with that?

 

1340

00:38:51,529 --> 00:38:52,563

Craftsman was saying next year,

 

1341

00:38:52,563 --> 00:38:54,432

would you say that to another man?

 

1342

00:38:54,432 --> 00:38:56,667

What you based on what?

 

1343

00:38:56,701 --> 00:38:57,735

You know what I mean?

 

1344

00:38:57,735 --> 00:38:58,436

So here.

 

1345

00:38:58,436 --> 00:38:59,537

Here is based on that.

 

1346

00:38:59,537 --> 00:39:01,872

Oh, he does it faster than I do it. Yeah.

 

1347

00:39:02,373 --> 00:39:03,374

So here's what I know.

 

1348

00:39:03,374 --> 00:39:04,775

Whatever that conversation, whenever

 

1349

00:39:04,775 --> 00:39:06,977

somebody introduces a phantom person,

 

1350

00:39:06,977 --> 00:39:08,713

they don't know if they exist or not.

 

1351

00:39:08,713 --> 00:39:09,647

That's Indian history

 

1352

00:39:09,647 --> 00:39:12,083

that looked at the floor and said this.

 

1353

00:39:12,683 --> 00:39:14,952

Here's what I always know for sure.

 

1354

00:39:14,952 --> 00:39:17,221

That person is not going to be the one

 

1355

00:39:17,221 --> 00:39:18,856

to come to fix that floor.

 

1356

00:39:18,856 --> 00:39:20,024

It never happens.

 

1357

00:39:20,024 --> 00:39:21,359

Why don't you hire.

 

1358

00:39:21,359 --> 00:39:24,161

Exactly if you know the guy and a friend.

 

1359

00:39:24,161 --> 00:39:25,062

In the business.

 

1360

00:39:25,062 --> 00:39:26,664

And I guarantee you if they.

 

1361

00:39:26,664 --> 00:39:30,167

Hire him. Yeah.

 

1362

00:39:30,167 --> 00:39:31,435

If that guy says to the

 

1363

00:39:31,435 --> 00:39:32,503

or says that guy, whoever

 

1364

00:39:32,503 --> 00:39:33,838

he is, hey, you know what?

 

1365

00:39:33,838 --> 00:39:34,638

And that being the guy

 

1366

00:39:34,638 --> 00:39:35,906

I want you to do the job over.

 

1367

00:39:35,906 --> 00:39:37,742

I promise you,

 

1368

00:39:37,742 --> 00:39:39,310

that guy is not going to do that job over

 

1369

00:39:39,310 --> 00:39:40,945

unless he's a maniac.

 

1370

00:39:40,945 --> 00:39:43,013

Because why would you take that job?

 

1371

00:39:43,013 --> 00:39:44,181

There's plenty of work out there.

 

1372

00:39:44,181 --> 00:39:46,250

Why would you take a job with the.

 

1373

00:39:46,617 --> 00:39:49,320

The standard is extraordinarily high.

 

1374

00:39:50,020 --> 00:39:51,689

You've got nowhere to go.

 

1375

00:39:51,689 --> 00:39:53,557

What was this guy's complaint on the job?

 

1376

00:39:53,557 --> 00:39:55,359

Why did you need to inspect?

 

1377

00:39:55,359 --> 00:39:56,494

There was a job.

 

1378

00:39:56,494 --> 00:39:57,528

There was a few things.

 

1379

00:39:57,528 --> 00:39:58,562

One, the wood filler,

 

1380

00:39:58,562 --> 00:39:59,196

some areas weren't

 

1381

00:39:59,196 --> 00:40:00,398

weren't filled all the way

 

1382

00:40:00,398 --> 00:40:02,133

and I'll give it that.

 

1383

00:40:02,133 --> 00:40:02,566

Could have done

 

1384

00:40:02,566 --> 00:40:03,834

it could have done a better job

 

1385

00:40:03,834 --> 00:40:04,535

on the wood filling,

 

1386

00:40:05,536 --> 00:40:05,970

although it was

 

1387

00:40:05,970 --> 00:40:07,605

a common grade wood

 

1388

00:40:07,605 --> 00:40:09,774

and some of it won't take a filler,

 

1389

00:40:09,774 --> 00:40:10,641

you know what I mean?

 

1390

00:40:10,641 --> 00:40:11,976

And I'm not talking about gaps

 

1391

00:40:11,976 --> 00:40:12,643

between the boards.

 

1392

00:40:12,643 --> 00:40:13,577

I'm talking about

 

1393

00:40:13,577 --> 00:40:14,812

knots and stuff like that,

 

1394

00:40:14,812 --> 00:40:16,680

but very that's

 

1395

00:40:16,680 --> 00:40:18,349

it's a quick, easy fix,

 

1396

00:40:18,349 --> 00:40:19,850

a few other issues.

 

1397

00:40:19,850 --> 00:40:21,919

And the guy's demanding an inspection.

 

1398

00:40:22,453 --> 00:40:24,722

Yeah, something like that. Yeah.

 

1399

00:40:24,722 --> 00:40:26,357

And there's a few other issues

 

1400

00:40:26,357 --> 00:40:27,958

I don't want to get into, but.

 

1401

00:40:27,958 --> 00:40:30,561

But basically, come on, man.

 

1402

00:40:30,561 --> 00:40:31,695

So anyhow,

 

1403

00:40:32,363 --> 00:40:34,165

so I just so

 

1404

00:40:34,165 --> 00:40:36,300

you know, I don't agree with that, but

 

1405

00:40:36,300 --> 00:40:37,802

but yeah, contract.

 

1406

00:40:37,802 --> 00:40:38,169

So yeah.

 

1407

00:40:38,169 --> 00:40:39,570

Do you definitely want to have a contract

 

1408

00:40:39,570 --> 00:40:40,571

and have the contract

 

1409

00:40:40,571 --> 00:40:42,139

signed and everything?

 

1410

00:40:42,139 --> 00:40:42,606

All right.

 

1411

00:40:42,606 --> 00:40:43,741

You know what?

 

1412

00:40:44,375 --> 00:40:45,643

You know, speaking of that,

 

1413

00:40:45,643 --> 00:40:48,179

it reminded me of a story.

 

1414

00:40:48,179 --> 00:40:50,681

I got a call from a local contractor

 

1415

00:40:50,681 --> 00:40:52,683

years ago when Pete and I were

 

1416

00:40:52,683 --> 00:40:54,752

still in business full time.

 

1417

00:40:55,753 --> 00:40:58,022

And he said, you know, I

 

1418

00:40:58,022 --> 00:40:59,056

know you and Sherman

 

1419

00:40:59,056 --> 00:41:01,759

do a ton of water bass

 

1420

00:41:01,759 --> 00:41:03,928

and my guys just aren't, you know,

 

1421

00:41:04,995 --> 00:41:05,996

as proficient at it.

 

1422

00:41:05,996 --> 00:41:08,466

Could you go over and do a final coda,

 

1423

00:41:08,499 --> 00:41:09,533

you know, pay whatever?

 

1424

00:41:09,533 --> 00:41:11,101

And I said, Yeah, sure.

 

1425

00:41:11,101 --> 00:41:12,369

It was kind of close to the house.

 

1426

00:41:12,369 --> 00:41:14,371

So we went over

 

1427

00:41:14,371 --> 00:41:17,708

and I'm looking at this job like

 

1428

00:41:19,043 --> 00:41:20,611

just like you were looking at it.

 

1429

00:41:20,611 --> 00:41:21,846

You know what I mean?

 

1430

00:41:22,513 --> 00:41:24,081

And I'm thinking,

 

1431

00:41:24,281 --> 00:41:25,916

I don't want to cut this.

 

1432

00:41:25,916 --> 00:41:26,617

Yeah.

 

1433

00:41:27,818 --> 00:41:28,819

You know what I mean?

 

1434

00:41:28,819 --> 00:41:29,587

And he's saying that

 

1435

00:41:29,587 --> 00:41:29,954

I know

 

1436

00:41:29,954 --> 00:41:31,288

his guys aren't that good

 

1437

00:41:31,288 --> 00:41:33,724

and but his guys killed it.

 

1438

00:41:33,724 --> 00:41:35,659

Yeah, they. Really killed it.

 

1439

00:41:35,659 --> 00:41:37,461

Brand new home.

 

1440

00:41:37,595 --> 00:41:40,631

And the guy is walking around and just,

 

1441

00:41:40,698 --> 00:41:42,366

you know, complaining about this.

 

1442

00:41:42,366 --> 00:41:43,801

And he's complaining about the times

 

1443

00:41:43,801 --> 00:41:46,604

they showed up and and this and that.

 

1444

00:41:46,604 --> 00:41:50,107

And it was probably an OCD type guy.

 

1445

00:41:51,775 --> 00:41:53,644

Right now.

 

1446

00:41:53,644 --> 00:41:55,713

I'm always the talker on the crew

 

1447

00:41:56,580 --> 00:41:58,682

talker sales estimate.

 

1448

00:41:58,682 --> 00:42:00,351

Pete's always a quiet guy.

 

1449

00:42:00,351 --> 00:42:01,252

I might even told the

 

1450

00:42:01,252 --> 00:42:05,289

story on the show before.

 

1451

00:42:05,289 --> 00:42:07,191

So I said to the guy, go, Yeah, I,

 

1452

00:42:07,191 --> 00:42:08,692

I really

 

1453

00:42:08,692 --> 00:42:10,728

can't see what you're talking about.

 

1454

00:42:10,728 --> 00:42:11,629

You know?

 

1455

00:42:12,096 --> 00:42:13,130

And he goes, I'll show you.

 

1456

00:42:13,130 --> 00:42:15,466

Look, he gets down on his hands and knees

 

1457

00:42:15,766 --> 00:42:16,967

and he starts running,

 

1458

00:42:16,967 --> 00:42:18,836

running his fingers

 

1459

00:42:18,836 --> 00:42:21,372

underneath a baseboard radiator.

 

1460

00:42:21,372 --> 00:42:23,541

Right. Just baseboard heating.

 

1461

00:42:23,541 --> 00:42:24,708

Underneath. It.

 

1462

00:42:24,708 --> 00:42:27,077

Underneath it. Yeah.

 

1463

00:42:27,077 --> 00:42:29,246

There's no cover on it.

 

1464

00:42:29,246 --> 00:42:30,347

Right. Right.

 

1465

00:42:30,347 --> 00:42:31,415

And he's running his hand there.

 

1466

00:42:31,415 --> 00:42:34,151

He's like, feel how rough this feels.

 

1467

00:42:34,151 --> 00:42:36,320

Feel how rough that is. Wow.

 

1468

00:42:37,021 --> 00:42:38,722

And I'm like, well,

 

1469

00:42:38,856 --> 00:42:39,990

it's underneath the radar.

 

1470

00:42:39,990 --> 00:42:41,992

He goes, I can't live with that.

 

1471

00:42:41,992 --> 00:42:44,328

Oh, man.

 

1472

00:42:44,328 --> 00:42:45,629

And I'm like,

 

1473

00:42:45,629 --> 00:42:47,131

So now I'm thinking,

 

1474

00:42:47,131 --> 00:42:49,233

does he want me to get down?

 

1475

00:42:49,233 --> 00:42:51,135

Right, because now I got to do this. CO

 

1476

00:42:53,137 --> 00:42:53,637

Now, like I

 

1477

00:42:53,637 --> 00:42:55,873

said, years and years, Peter,

 

1478

00:42:56,106 --> 00:42:57,541

the quiet man

 

1479

00:42:57,541 --> 00:42:59,276

never says a word except

 

1480

00:42:59,276 --> 00:43:00,978

how he's not happy with you.

 

1481

00:43:00,978 --> 00:43:02,079

Mm. Yeah, he.

 

1482

00:43:02,079 --> 00:43:04,415

Doesn't mind talking about

 

1483

00:43:05,983 --> 00:43:06,216

now.

 

1484

00:43:06,216 --> 00:43:08,385

He never says anything.

 

1485

00:43:08,385 --> 00:43:10,621

And Pete from out of nowhere

 

1486

00:43:10,621 --> 00:43:11,221

looks at the guy

 

1487

00:43:11,221 --> 00:43:14,191

and he goes, You know what I think?

 

1488

00:43:14,224 --> 00:43:15,726

I think that you have one of the most

 

1489

00:43:15,726 --> 00:43:16,560

beautiful homes

 

1490

00:43:16,560 --> 00:43:18,929

I've ever seen in my life.

 

1491

00:43:18,929 --> 00:43:20,431

I think you have one of the greatest

 

1492

00:43:20,431 --> 00:43:22,800

San jobs ever.

 

1493

00:43:22,800 --> 00:43:25,235

You have a perfect home, perfect floor.

 

1494

00:43:25,603 --> 00:43:27,972

People would kill to have this

 

1495

00:43:27,972 --> 00:43:29,974

because I think he'd just shut up

 

1496

00:43:29,974 --> 00:43:30,975

and move in

 

1497

00:43:30,975 --> 00:43:33,577

and enjoy it for the rest of your life.

 

1498

00:43:33,577 --> 00:43:35,145

Wow. I love it.

 

1499

00:43:35,145 --> 00:43:37,281

The two of us. Wow.

 

1500

00:43:37,281 --> 00:43:38,582

Two of us.

 

1501

00:43:39,016 --> 00:43:41,085

The homeowner and myself.

 

1502

00:43:41,251 --> 00:43:41,919

Yeah.

 

1503

00:43:41,919 --> 00:43:43,854

I'm staring at Peter like

 

1504

00:43:43,854 --> 00:43:45,456

that's the greatest

 

1505

00:43:45,489 --> 00:43:46,156

effing thing

 

1506

00:43:46,156 --> 00:43:47,758

I've ever heard in my life, right?

 

1507

00:43:47,758 --> 00:43:48,525

Yeah. Yeah.

 

1508

00:43:48,525 --> 00:43:49,193

Peter,

 

1509

00:43:49,193 --> 00:43:50,761

you don't say much,

 

1510

00:43:50,761 --> 00:43:53,097

but, man, when you drop a nugget.

 

1511

00:43:53,430 --> 00:43:54,298

Yeah.

 

1512

00:43:54,298 --> 00:43:56,367

You drop a nugget. Yep.

 

1513

00:43:57,568 --> 00:43:58,869

The gasping

 

1514

00:43:58,969 --> 00:44:01,171

stood there and I'm thinking,

 

1515

00:44:01,171 --> 00:44:03,474

Oh, it's going to go one or two ways.

 

1516

00:44:03,474 --> 00:44:04,441

I'm going to be Hanson.

 

1517

00:44:04,441 --> 00:44:05,509

None of that radiator

 

1518

00:44:05,509 --> 00:44:07,578

or the guy's going to throw us out. Yep.

 

1519

00:44:08,278 --> 00:44:11,281

The guy looks at Peter and he goes,

 

1520

00:44:11,281 --> 00:44:14,118

I guess you're right.

 

1521

00:44:14,118 --> 00:44:15,552

No kidding. We're good.

 

1522

00:44:15,552 --> 00:44:16,587

He goes, Yeah, we're.

 

1523

00:44:16,587 --> 00:44:17,354

We're good.

 

1524

00:44:17,354 --> 00:44:20,691

Yeah. Okay.

 

1525

00:44:20,691 --> 00:44:21,558

That's beautiful.

 

1526

00:44:21,558 --> 00:44:22,793

The contractor

 

1527

00:44:22,793 --> 00:44:24,762

telling the story and he's like,

 

1528

00:44:24,762 --> 00:44:25,562

Peter said that.

 

1529

00:44:25,562 --> 00:44:27,631

I go, Yeah, Peter said that.

 

1530

00:44:27,631 --> 00:44:30,100

Wow, Peter said that.

 

1531

00:44:30,901 --> 00:44:33,871

Hey, it's not going to work every day.

 

1532

00:44:33,871 --> 00:44:35,172

But I could tell that this guy

 

1533

00:44:35,172 --> 00:44:37,074

was starting to really piss Peter off

 

1534

00:44:37,074 --> 00:44:38,008

just like you.

 

1535

00:44:38,008 --> 00:44:39,109

Yeah. Yeah.

 

1536

00:44:39,109 --> 00:44:42,312

Nonsensical, you know, ridiculous things.

 

1537

00:44:42,980 --> 00:44:45,315

On how hard guys work in this business

 

1538

00:44:45,315 --> 00:44:47,851

and this guy. Wow.

 

1539

00:44:47,851 --> 00:44:48,585

So I'm not saying I

 

1540

00:44:48,585 --> 00:44:50,020

works for everybody, but that

 

1541

00:44:51,522 --> 00:44:54,692

Peter just lowered the boom on that guy.

 

1542

00:44:54,725 --> 00:44:55,859

It was awesome.

 

1543

00:44:55,859 --> 00:44:56,660

You know,

 

1544

00:44:56,660 --> 00:44:57,795

which is if we

 

1545

00:44:57,795 --> 00:44:59,963

if you ever get a chance to, to

 

1546

00:45:00,631 --> 00:45:03,100

to speak about someone else's work,

 

1547

00:45:03,100 --> 00:45:03,901

like a lot of times

 

1548

00:45:03,901 --> 00:45:04,702

we weren't interested in

 

1549

00:45:04,702 --> 00:45:05,102

just to go

 

1550

00:45:05,102 --> 00:45:06,103

look at someone else's job

 

1551

00:45:06,103 --> 00:45:07,471

that that whatever.

 

1552

00:45:07,471 --> 00:45:08,338

Or can you come and see

 

1553

00:45:08,338 --> 00:45:09,406

if this guy did it right?

 

1554

00:45:09,406 --> 00:45:11,241

I was never interested in doing that.

 

1555

00:45:11,241 --> 00:45:12,009

It's not my thing.

 

1556

00:45:12,009 --> 00:45:12,476

And I,

 

1557

00:45:12,476 --> 00:45:13,010

you know, I just

 

1558

00:45:13,010 --> 00:45:14,645

I do our thing and whatever.

 

1559

00:45:14,645 --> 00:45:16,680

But I always tell yourself,

 

1560

00:45:16,680 --> 00:45:18,615

put yourself in the other guy's shoes

 

1561

00:45:18,615 --> 00:45:20,350

and maybe it's not a perfect job.

 

1562

00:45:20,350 --> 00:45:22,286

Maybe the guy had a bad day.

 

1563

00:45:22,286 --> 00:45:24,655

But, you know, we all have bad days.

 

1564

00:45:24,655 --> 00:45:26,657

And so maybe put yourself in their

 

1565

00:45:26,657 --> 00:45:27,624

shoes, man.

 

1566

00:45:27,624 --> 00:45:29,660

The other craftsman, how hard it is,

 

1567

00:45:29,927 --> 00:45:31,628

you know, he's another brother, man,

 

1568

00:45:32,763 --> 00:45:33,597

you know.

 

1569

00:45:33,597 --> 00:45:34,665

So don't be

 

1570

00:45:34,665 --> 00:45:37,234

quick to criticize someone else's work.

 

1571

00:45:37,234 --> 00:45:38,202

You know something?

 

1572

00:45:38,202 --> 00:45:40,370

I never

 

1573

00:45:40,938 --> 00:45:42,573

this is way back when I was younger

 

1574

00:45:42,573 --> 00:45:43,140

and Peter and I

 

1575

00:45:43,140 --> 00:45:44,808

had just started up the business.

 

1576

00:45:44,808 --> 00:45:47,311

I think we're like two years in

 

1577

00:45:47,311 --> 00:45:50,514

and we did a floor rustic farmhouse type,

 

1578

00:45:51,348 --> 00:45:53,217

put a brand new

 

1579

00:45:53,584 --> 00:45:54,184

oak floor.

 

1580

00:45:54,184 --> 00:45:56,587

Now all of a sudden I'm noticing

 

1581

00:45:56,587 --> 00:45:57,688

that man,

 

1582

00:45:57,688 --> 00:45:58,922

there's more knots in this

 

1583

00:45:58,922 --> 00:46:00,691

than there should be.

 

1584

00:46:00,824 --> 00:46:02,493

So I one of the few times

 

1585

00:46:02,493 --> 00:46:03,193

in my whole life

 

1586

00:46:03,193 --> 00:46:03,827

I ever call

 

1587

00:46:03,827 --> 00:46:05,162

distributor talk,

 

1588

00:46:05,162 --> 00:46:05,763

and he goes,

 

1589

00:46:05,763 --> 00:46:07,598

Yeah, that's a different grade.

 

1590

00:46:07,598 --> 00:46:10,367

And I'm like, Well, we ordered select.

 

1591

00:46:10,367 --> 00:46:12,703

And he goes, Well, it's coming in better.

 

1592

00:46:12,970 --> 00:46:13,537

And I'm like,

 

1593

00:46:13,537 --> 00:46:15,405

what the I've never heard what

 

1594

00:46:15,405 --> 00:46:16,240

what are you talking about?

 

1595

00:46:16,240 --> 00:46:16,940

No such thing is

 

1596

00:46:16,940 --> 00:46:18,242

common and better, right?

 

1597

00:46:19,243 --> 00:46:19,910

Common one.

 

1598

00:46:19,910 --> 00:46:21,378

Common to. Select.

 

1599

00:46:21,378 --> 00:46:23,413

Right. Select and better.

 

1600

00:46:23,413 --> 00:46:26,483

Well, they're calling this common to or

 

1601

00:46:27,384 --> 00:46:28,352

common and better.

 

1602

00:46:28,352 --> 00:46:30,521

That's what they were calling.

 

1603

00:46:30,554 --> 00:46:31,255

And I was like,

 

1604

00:46:31,255 --> 00:46:32,523

it does kind of look like common

 

1605

00:46:32,523 --> 00:46:33,657

or better long lengths,

 

1606

00:46:33,657 --> 00:46:34,725

but there's some not.

 

1607

00:46:34,725 --> 00:46:35,659

So I told the homeowner,

 

1608

00:46:35,659 --> 00:46:38,462

I go, I'm in a rip out what we did

 

1609

00:46:39,797 --> 00:46:42,299

and go get taken this flooring back

 

1610

00:46:42,299 --> 00:46:42,533

and her

 

1611

00:46:42,533 --> 00:46:44,501

and she's looking at it and goes,

 

1612

00:46:44,501 --> 00:46:47,538

no, I really like it.

 

1613

00:46:47,538 --> 00:46:49,173

I'm like, Oh, okay.

 

1614

00:46:49,173 --> 00:46:50,641

So we keep lying.

 

1615

00:46:50,641 --> 00:46:51,742

So we're about to say and I'm

 

1616

00:46:51,742 --> 00:46:52,309

going through

 

1617

00:46:52,309 --> 00:46:52,543

and I'm

 

1618

00:46:52,543 --> 00:46:54,711

filling all the knots and she goes,

 

1619

00:46:54,711 --> 00:46:56,180

No, no, no, don't feel anything.

 

1620

00:46:56,180 --> 00:46:58,682

I like it just like that.

 

1621

00:46:58,682 --> 00:47:01,351

And I was like, Oh, great,

 

1622

00:47:01,351 --> 00:47:02,553

beautiful.

 

1623

00:47:03,420 --> 00:47:04,221

We get all done.

 

1624

00:47:05,222 --> 00:47:06,123

She doesn't want to pay us

 

1625

00:47:06,123 --> 00:47:08,058

because we didn't fill anything.

 

1626

00:47:08,058 --> 00:47:08,992

Yeah, I was.

 

1627

00:47:09,293 --> 00:47:10,661

I was wondering that.

 

1628

00:47:10,661 --> 00:47:11,628

And I'm. Like,

 

1629

00:47:12,329 --> 00:47:13,831

you told me not to. You.

 

1630

00:47:13,831 --> 00:47:14,164

She was

 

1631

00:47:14,164 --> 00:47:14,998

I didn't think it was going to be

 

1632

00:47:14,998 --> 00:47:16,900

this bad. I'm not.

 

1633

00:47:18,068 --> 00:47:20,237

So I said, Well, all right, I'll

 

1634

00:47:20,237 --> 00:47:21,138

sand it, fill it.

 

1635

00:47:21,138 --> 00:47:24,608

And no, she goes like, I don't trust you.

 

1636

00:47:24,608 --> 00:47:25,409

And this is.

 

1637

00:47:25,409 --> 00:47:26,476

A local.

 

1638

00:47:26,476 --> 00:47:30,781

Person.

 

1639

00:47:30,781 --> 00:47:32,549

So I'm like, Oh, this is

 

1640

00:47:32,549 --> 00:47:34,051

this is not good.

 

1641

00:47:34,051 --> 00:47:35,419

This is not good.

 

1642

00:47:35,419 --> 00:47:36,053

She calls up

 

1643

00:47:36,053 --> 00:47:37,321

another contractor

 

1644

00:47:37,321 --> 00:47:40,224

to come in and redo it.

 

1645

00:47:40,224 --> 00:47:42,492

The guy walks in, looks at it.

 

1646

00:47:44,061 --> 00:47:45,629

Now, this is I'll tell you what

 

1647

00:47:45,629 --> 00:47:47,764

he said to me after

 

1648

00:47:47,931 --> 00:47:50,200

he says, I'm not touching this floor,

 

1649

00:47:50,200 --> 00:47:52,836

this thing is perfect.

 

1650

00:47:52,936 --> 00:47:54,037

And he left.

 

1651

00:47:54,037 --> 00:47:56,173

He calls me up and he goes, Hey,

 

1652

00:47:56,807 --> 00:47:59,209

I just had your lunatic customer call me.

 

1653

00:48:00,210 --> 00:48:01,678

And I told her I wouldn't

 

1654

00:48:01,678 --> 00:48:02,913

touch you with a ten foot pole.

 

1655

00:48:02,913 --> 00:48:04,314

The job's perfect.

 

1656

00:48:04,314 --> 00:48:06,083

Nothing I can do better.

 

1657

00:48:06,083 --> 00:48:06,917

Wow.

 

1658

00:48:07,351 --> 00:48:09,219

And I was like, wow.

 

1659

00:48:09,219 --> 00:48:10,187

You know, back

 

1660

00:48:10,187 --> 00:48:12,122

when you're younger, you never think.

 

1661

00:48:12,122 --> 00:48:13,090

You always think people

 

1662

00:48:13,090 --> 00:48:14,258

are going to jump all over you.

 

1663

00:48:14,258 --> 00:48:15,692

Not this guy.

 

1664

00:48:15,692 --> 00:48:17,961

Yeah, that's the long time ago.

 

1665

00:48:17,961 --> 00:48:18,996

This is a brotherhood.

 

1666

00:48:18,996 --> 00:48:21,131

And, man, did that guy have my back?

 

1667

00:48:21,732 --> 00:48:22,332

Well.

 

1668

00:48:22,633 --> 00:48:23,533

She was nuts.

 

1669

00:48:23,533 --> 00:48:25,068

This floor is perfect.

 

1670

00:48:25,068 --> 00:48:25,802

Let me tell you a story.

 

1671

00:48:25,802 --> 00:48:28,872

When a guy didn't have my back,

 

1672

00:48:28,872 --> 00:48:30,507

I think it was like the first year

 

1673

00:48:30,507 --> 00:48:32,142

or so that we were doing floors.

 

1674

00:48:32,142 --> 00:48:32,542

My brother

 

1675

00:48:32,542 --> 00:48:33,944

John and I and Doug

 

1676

00:48:33,944 --> 00:48:35,512

wasn't with us at that time

 

1677

00:48:35,512 --> 00:48:36,947

and it was a Haddon Hall

 

1678

00:48:36,947 --> 00:48:39,149

parquet, teak, parquet floor.

 

1679

00:48:39,149 --> 00:48:39,750

I'll never forget

 

1680

00:48:39,750 --> 00:48:40,817

I could drive that job today

 

1681

00:48:40,817 --> 00:48:41,952

because I think I think in

 

1682

00:48:41,952 --> 00:48:42,719

my entire career

 

1683

00:48:42,719 --> 00:48:46,023

was the only job I wasn't paid on.

 

1684

00:48:46,023 --> 00:48:47,591

So whether,

 

1685

00:48:47,691 --> 00:48:49,993

you know, the floor was pretty hammered.

 

1686

00:48:50,394 --> 00:48:52,262

We sat and finished the floor

 

1687

00:48:53,196 --> 00:48:54,031

natural finish.

 

1688

00:48:54,031 --> 00:48:54,364

Right.

 

1689

00:48:54,364 --> 00:48:55,699

We talked to you about colors

 

1690

00:48:55,699 --> 00:48:56,500

meant natural finish.

 

1691

00:48:56,500 --> 00:48:57,701

Yeah, blah, blah, blah.

 

1692

00:48:57,701 --> 00:48:59,937

We're saying the finish over it is done.

 

1693

00:48:59,937 --> 00:49:01,772

I come by to get paid.

 

1694

00:49:01,772 --> 00:49:02,806

No, I take it back.

 

1695

00:49:02,806 --> 00:49:03,106

I'm there.

 

1696

00:49:03,106 --> 00:49:03,540

On the last day

 

1697

00:49:03,540 --> 00:49:05,242

we're putting up baseboard.

 

1698

00:49:05,242 --> 00:49:07,110

I recalled that baseboard,

 

1699

00:49:07,110 --> 00:49:08,745

but a quarter round

 

1700

00:49:08,745 --> 00:49:10,681

the husband walked through the door

 

1701

00:49:10,681 --> 00:49:11,581

and it looks really is.

 

1702

00:49:11,581 --> 00:49:13,984

Oh, my God, it looks beautiful.

 

1703

00:49:13,984 --> 00:49:15,185

She walks in behind him.

 

1704

00:49:15,185 --> 00:49:17,487

She was just it

 

1705

00:49:17,487 --> 00:49:18,789

said, yeah, she goes, You're done.

 

1706

00:49:18,789 --> 00:49:19,957

I said, Yeah.

 

1707

00:49:19,957 --> 00:49:22,492

She goes, So wrong color.

 

1708

00:49:22,492 --> 00:49:23,961

It needs to be like a white.

 

1709

00:49:23,961 --> 00:49:25,395

It's too, too dark.

 

1710

00:49:25,395 --> 00:49:26,063

I said, Ma'am, it's

 

1711

00:49:26,063 --> 00:49:27,764

just it's a natural finish.

 

1712

00:49:27,764 --> 00:49:29,800

She goes, I need a white stain.

 

1713

00:49:29,800 --> 00:49:31,802

The first time she mentioned white

 

1714

00:49:31,802 --> 00:49:32,936

this whole time

 

1715

00:49:32,936 --> 00:49:34,371

never mentioned a white stain.

 

1716

00:49:34,371 --> 00:49:35,305

Is in the very beginning

 

1717

00:49:35,305 --> 00:49:36,373

a white stain never,

 

1718

00:49:36,373 --> 00:49:38,842

never mentioned white stain before.

 

1719

00:49:38,842 --> 00:49:40,711

I said, I'm honest to God,

 

1720

00:49:40,711 --> 00:49:42,879

you never mentioned the white stain.

 

1721

00:49:42,879 --> 00:49:43,981

It's a teak floor.

 

1722

00:49:43,981 --> 00:49:44,982

It's got a lot of oil,

 

1723

00:49:44,982 --> 00:49:46,416

a lot of oils and the stains back

 

1724

00:49:46,416 --> 00:49:46,883

then, I don't know if

 

1725

00:49:46,883 --> 00:49:48,752

we would seen them anyhow. So

 

1726

00:49:50,287 --> 00:49:50,687

she goes, Well

 

1727

00:49:50,687 --> 00:49:53,957

I, she goes, I have another floor guy.

 

1728

00:49:53,957 --> 00:49:55,292

I called you because he was too busy.

 

1729

00:49:55,292 --> 00:49:56,226

He's used to doing high

 

1730

00:49:56,226 --> 00:49:59,162

end work is what she says. Okay.

 

1731

00:49:59,162 --> 00:50:00,831

Yes, yes.

 

1732

00:50:00,831 --> 00:50:01,431

So and I knew

 

1733

00:50:01,431 --> 00:50:02,165

I knew the guy

 

1734

00:50:02,165 --> 00:50:05,435

because my uncle used to work with him

 

1735

00:50:05,435 --> 00:50:07,004

and he was a big name

 

1736

00:50:07,004 --> 00:50:08,705

in the business back then.

 

1737

00:50:08,705 --> 00:50:09,439

So

 

1738

00:50:11,408 --> 00:50:12,876

he said she said, I'm going to have him

 

1739

00:50:12,876 --> 00:50:14,077

come and look at it.

 

1740

00:50:14,077 --> 00:50:15,645

So he came and looked at the floor.

 

1741

00:50:15,645 --> 00:50:16,480

Okay.

 

1742

00:50:16,680 --> 00:50:17,481

And

 

1743

00:50:18,382 --> 00:50:19,783

I talked to him ahead of time.

 

1744

00:50:19,783 --> 00:50:21,184

I said, listen, you know,

 

1745

00:50:21,184 --> 00:50:22,486

my Uncle Stan worked with you.

 

1746

00:50:22,486 --> 00:50:23,153

Whatever she

 

1747

00:50:23,153 --> 00:50:24,287

she said she wanted a white thing.

 

1748

00:50:24,287 --> 00:50:25,789

She never mentioned white stain

 

1749

00:50:25,789 --> 00:50:27,991

until until after the fact or whatever.

 

1750

00:50:27,991 --> 00:50:29,026

So anyhow, he went over there

 

1751

00:50:29,026 --> 00:50:30,560

and told her it could be done.

 

1752

00:50:30,560 --> 00:50:31,294

Blah, blah.

 

1753

00:50:31,294 --> 00:50:33,263

I'll give you a price. Will do it over.

 

1754

00:50:33,263 --> 00:50:36,900

So he he totally screwed me.

 

1755

00:50:36,933 --> 00:50:37,667

Right.

 

1756

00:50:37,901 --> 00:50:38,668

So whatever

 

1757

00:50:38,668 --> 00:50:38,902

it was

 

1758

00:50:38,902 --> 00:50:41,271

$800 or $900 back then, you know, back

 

1759

00:50:41,271 --> 00:50:44,041

way back in the 81, something like that.

 

1760

00:50:44,641 --> 00:50:46,810

But after it was over,

 

1761

00:50:47,310 --> 00:50:49,613

he I saw him as a distributor

 

1762

00:50:49,613 --> 00:50:50,280

at the time Pacific

 

1763

00:50:50,280 --> 00:50:51,481

Flooring in Emeryville.

 

1764

00:50:51,481 --> 00:50:53,383

And he says, hey,

 

1765

00:50:54,484 --> 00:50:58,488

you know, how long you been doing floors?

 

1766

00:50:59,022 --> 00:50:59,523

I said, Well,

 

1767

00:50:59,523 --> 00:51:00,690

I've been doing floors for a bit,

 

1768

00:51:00,690 --> 00:51:02,092

but it's my first year in business.

 

1769

00:51:02,092 --> 00:51:04,428

He goes, I was like, Go to work for me.

 

1770

00:51:04,428 --> 00:51:06,396

He goes, Oh, we need another guy.

 

1771

00:51:06,396 --> 00:51:08,031

And he goes, You do good work.

 

1772

00:51:08,031 --> 00:51:10,200

And I thought, You know,

 

1773

00:51:10,767 --> 00:51:12,002

that's a snake, man.

 

1774

00:51:12,002 --> 00:51:13,336

So that's not the worst of it.

 

1775

00:51:13,336 --> 00:51:15,605

Rob I couldn't help myself.

 

1776

00:51:15,605 --> 00:51:16,740

I Wait about a month later

 

1777

00:51:16,740 --> 00:51:17,808

and I went by the house

 

1778

00:51:17,808 --> 00:51:19,876

and I and I peeked through the window.

 

1779

00:51:19,876 --> 00:51:21,678

It's inappropriate. White stain on it.

 

1780

00:51:21,678 --> 00:51:23,413

It's a natural finish.

 

1781

00:51:23,413 --> 00:51:24,448

It's the same.

 

1782

00:51:24,448 --> 00:51:25,282

There's no difference

 

1783

00:51:25,282 --> 00:51:27,050

if you even did it over.

 

1784

00:51:27,050 --> 00:51:27,984

It's the same color floor

 

1785

00:51:27,984 --> 00:51:29,352

and nothing change.

 

1786

00:51:29,352 --> 00:51:32,923

So nobody redid that.

 

1787

00:51:32,923 --> 00:51:34,324

The job I was talking about.

 

1788

00:51:34,324 --> 00:51:35,025

Yeah, yeah.

 

1789

00:51:35,025 --> 00:51:35,959

Nobody ever touched.

 

1790

00:51:35,959 --> 00:51:37,461

It. Yeah.

 

1791

00:51:37,594 --> 00:51:38,628

See, because I knew

 

1792

00:51:38,628 --> 00:51:39,796

a contractor was working.

 

1793

00:51:39,796 --> 00:51:41,031

There he goes.

 

1794

00:51:41,031 --> 00:51:43,166

Yeah, the floors never got touched.

 

1795

00:51:43,166 --> 00:51:43,800

She just screwed

 

1796

00:51:43,800 --> 00:51:45,535

you guys for three grand.

 

1797

00:51:45,535 --> 00:51:46,937

But that's the thing.

 

1798

00:51:46,937 --> 00:51:49,106

He crushed me because I respected him.

 

1799

00:51:49,506 --> 00:51:50,140

You know what I mean?

 

1800

00:51:50,140 --> 00:51:51,208

I respected that guy,

 

1801

00:51:51,208 --> 00:51:52,075

his name and everything,

 

1802

00:51:52,075 --> 00:51:52,843

and I thought he would do

 

1803

00:51:52,843 --> 00:51:54,044

the honorable thing.

 

1804

00:51:54,044 --> 00:51:56,179

I just assumed that he would know.

 

1805

00:51:56,179 --> 00:51:56,580

Part of me

 

1806

00:51:56,580 --> 00:51:57,647

thought he would do something

 

1807

00:51:57,647 --> 00:51:58,915

dishonorable.

 

1808

00:51:58,915 --> 00:51:59,716

But he did.

 

1809

00:51:59,716 --> 00:52:00,717

And I never forgot it.

 

1810

00:52:00,717 --> 00:52:02,519

As a young guy, I never forgot.

 

1811

00:52:02,519 --> 00:52:03,153

And I told him

 

1812

00:52:03,153 --> 00:52:04,721

about about 15 years later,

 

1813

00:52:04,721 --> 00:52:06,356

I met him again and distributor.

 

1814

00:52:06,356 --> 00:52:07,324

I said, Hey, you got a minute?

 

1815

00:52:07,324 --> 00:52:08,992

I just want to tell you something.

 

1816

00:52:08,992 --> 00:52:09,693

And I really

 

1817

00:52:09,693 --> 00:52:10,794

went through that whole thing with him

 

1818

00:52:10,794 --> 00:52:11,194

and I told him,

 

1819

00:52:11,194 --> 00:52:12,362

I said, Shame on you

 

1820

00:52:12,362 --> 00:52:13,163

for doing something like that

 

1821

00:52:13,163 --> 00:52:14,464

to a young kid.

 

1822

00:52:14,464 --> 00:52:15,298

I said,

 

1823

00:52:15,298 --> 00:52:16,066

You really

 

1824

00:52:16,066 --> 00:52:17,167

you knew better at the time

 

1825

00:52:17,167 --> 00:52:18,702

and you shouldn't have done it, man.

 

1826

00:52:18,702 --> 00:52:21,371

And so he act like he all the whatever,

 

1827

00:52:21,505 --> 00:52:21,705

you know,

 

1828

00:52:21,705 --> 00:52:23,306

I didn't want to get between you and her.

 

1829

00:52:23,306 --> 00:52:24,741

Yeah, yeah, but she kind of

 

1830

00:52:24,741 --> 00:52:26,643

did you anyhow.

 

1831

00:52:26,643 --> 00:52:27,644

Well we went certainly off

 

1832

00:52:27,644 --> 00:52:28,812

track, didn't we.

 

1833

00:52:28,812 --> 00:52:30,614

Every time we drove, every time

 

1834

00:52:30,614 --> 00:52:32,682

Pauline and I drive by that woman's house

 

1835

00:52:32,682 --> 00:52:34,384

and we drive by it a lot.

 

1836

00:52:34,384 --> 00:52:35,986

Really? She still live there?

 

1837

00:52:35,986 --> 00:52:37,854

She's still there.

 

1838

00:52:37,854 --> 00:52:39,022

And every time we go

 

1839

00:52:39,022 --> 00:52:41,825

by, Pauline says the same thing evil.

 

1840

00:52:41,825 --> 00:52:45,428

Judy Dickerman.

 

1841

00:52:45,428 --> 00:52:47,497

You might want to not use that name.

 

1842

00:52:47,497 --> 00:52:50,500

No, she owes me three grand for 20 years.

 

1843

00:52:50,767 --> 00:52:51,234

Okay.

 

1844

00:52:52,502 --> 00:52:53,703

Not too late to do the right thing.

 

1845

00:52:53,703 --> 00:52:54,938

Robb Evil.

 

1846

00:52:54,938 --> 00:52:56,773

Judy Dickerman.

 

1847

00:52:56,773 --> 00:52:57,841

Okay.

 

1848

00:52:57,874 --> 00:52:58,441

So I think there's

 

1849

00:52:58,441 --> 00:53:00,911

a lot of valuable information there. Rob.

 

1850

00:53:00,911 --> 00:53:02,112

This has been another episode

 

1851

00:53:02,112 --> 00:53:03,713

of On the Floor with Wayne and Rob.

 

1852

00:53:03,713 --> 00:53:13,023

Please stay tuned for another episode of.