Wayne and Rob discuss what to include and disregard when bidding jobs and providing estimates. Follow Bona US Professional online: Website: https://www1.bona.com/en-us/professional/ Subscribe on YouTube: https://www.youtube.com/BonaProfessional Facebook: https://www.facebook.com/bonauspro/ Instagram: https://www.instagram.com/bonapro.us/
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Hello and welcome to another episode
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of On the Floor with Wayne and Rob.
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I'm Wayne Highlander, director of sales,
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and he says,
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All right, how are we doing?
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Angry Rob.
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Rob.
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Bob. Okay.
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Okay.
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All right.
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Now?
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Well, that's not good.
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Okay.
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No fishing is no time
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for foolishness.
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This is angry, Bob.
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the mean barber.
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That's pretty funny.
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Wow.
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That's great.
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Yeah. All right. Bye.
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All right.
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So, a couple of things here.
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We're going to talk about billing
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and estimating jobs and stuff like that.
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But before we do on the last
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podcast, we talked about
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the if doing the 40 under 40,
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which we wholeheartedly support.
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I always look forward to seeing
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who gets the nominations.
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It's a select group that's getting those.
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But we also talked about some of the
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older guys in the trade.
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And if you add anybody
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who was a mentor to you
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that maybe you'd want to
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if you want,
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you can just mention your name
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and that we can
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we can do a shout out to them
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on the podcast.
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And if you want,
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you can replay it for them
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or you can send them the link
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and then they can, you know,
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kind of a nice thing to do for a mentor.
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We actually had several sent
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in mentors
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and I thought
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that we would read some of those
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and I I'm going to pick a random one.
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Out of. The list. Here.
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The second.
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One.
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Okay, Here we go.
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My mentor,
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who was a huge part of
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my life,
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is one of the
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best guys I've ever worked with
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is Wayne Hale.
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I can't do my job.
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I can't do.
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I can't. Let me grab another one.
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Let me grab.
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Let me just get another one here.
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Am I allowed to nominate you, Wayne?
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I am a son of a gun.
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so throw that away.
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Receive.
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I get, though. And.
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Okay.
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Thank you.
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All right.
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I got one from David Wood.
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Sent in a guy he worked with.
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His name is John Ward.
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He says I'm going to read it verbatim.
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Hi. My name is David.
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I've been installing
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and sanding floors for nine years now.
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John hired me out of high school.
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The John Ward hired me
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out of high school.
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You might say I was a troubled kid.
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I had no direction.
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I only wanted a job
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long enough to buy a truck.
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John hired me, and he spent so much time
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going over every small little detail
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on how to do floors.
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I felt guilty
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because I only wanted this job
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long enough to buy the car,
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which would have been about
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seven or eight months.
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When I finally earned enough money
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I was wrestling
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with telling him that I was going to quit
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and I was laying in bed one morning
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thinking about all that he had taught me.
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And nobody had ever cared enough
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or spent that much time
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teaching me anything.
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He was more of a father and a coworker,
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so I stayed.
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He retired recently
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and I heard your podcast
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and I thought about him a lot.
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So I wanted you to mention him.
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John Ward.
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I appreciate all the time
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he he worked together. And.
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All of our conversations together.
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I still think about him
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every day when I am working on a job.
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He made me what I am today
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and I hope I can be the
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kind of man he is in life.
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And also, Rob Johnson is of that kind.
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They're going to say that.
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He. Is.
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And I just added that. Sorry, Rob.
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I couldn't let it go.
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As Very nice. Very nice.
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So that's.
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What. Yeah. Yeah.
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Sorry about that.
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So I want to say the guy's name again.
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So as David would send that in regarding
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John Ward, a guy was a mentor to him and,
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and a pretty cool man.
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And very nice.
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Yeah, we.
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Got a few more that will wait
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and we won't do on all one show.
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But anyhow,
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yeah, if you have anywhere
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you want to send in, just let us know.
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We'll read it on, on, on air.
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So anybody might have been
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a mentor to you in the in
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the trade or what have you.
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All right.
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The other thing I
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was seeing about recently.
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Yeah, as long as people send them
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in, we'll read them.
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Yeah. Yeah.
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Yeah.
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Yeah.
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Yeah.
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It really and.
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And it's nice to think.
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I still think, you know,
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Obviously you do.
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Yeah, I think we all do.
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Anybody's ever learned this trade
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from somebody else.
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And I even remember
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my father
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Long was one of the worst person
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I've worked for in my life.
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When I was in when I was in labor union,
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I was a carpenter.
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Absolutely.
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Just the meanest, rotten son of a gun
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you ever were for your life.
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But I learned a lot from him.
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So you know what I mean.
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And I'll take it
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so I can appreciate everything
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I learned from him.
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I
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know I've said he's passed away
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many years ago, but
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So, anyhow. Yeah.
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There you go. That's pretty cool.
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All right,
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so you know what I started noticing?
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I thought we talk about building
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jobs and discounts and stuff like that.
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And
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as the economy
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is in some areas
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of the country gets worse,
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Some
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some people
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talk about giving discounts
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out to clients and customers,
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what have you.
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And and we're going to talk about
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and believe me when I say this,
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I always have to give the the
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record, the
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the warning
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that Rob and I
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are just talking right here.
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All right.
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We're not businesspeople
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by any stretch imagination right now.
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We are just simply talking,
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giving discounts out to customers,
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you know, giving this out.
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You know,
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and I'm going to
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preface this by saying,
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you know, for
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for some people giving discounts, works
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for very, very few percentage,
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I think, of of the industry. It works.
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I mean, you know, people
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that really understand
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the industry and their costs
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and their numbers and have enough capital
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that they can use it effectively.
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And, you know, for a few people
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that that it can work.
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But I think for the most
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most people, discounts don't really work.
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And I think it's interesting that
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in a survey of a you know what what
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you know you're closing rates.
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What helps you closing rates
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and it doesn't really help
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the closing rate so much as is
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what would really help
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the closing rates is what
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is you connecting with something
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with the pain points with the customer.
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You know what
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what what
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really resonates with the customer
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that what what's something
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that they know one of their pain points
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or some of their pain points
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that you have addressed
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and what have you.
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I think that is a much more effective
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way to go.
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So so reasons why not to give a discount?
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I think I think one number one,
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I think it kind of gives you
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the wrong impression of the company.
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And I think that, you know, you're
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you know,
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we all talk about
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wanting to be quality contractors
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and doing quality work.
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But I think then in the next breath,
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if we are able to,
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you know, willingly give discounts,
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I think it kind of takes away from that.
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And the other thing, too, is
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I always think that
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whenever we give a discount out,
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we we rarely changed our price
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or any reasons.
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But whenever I did,
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I felt like they didn't
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respect me as much.
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Not, I mean that I felt like I caved
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or I give I gave in and whatever,
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you know, maybe
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I didn't respect myself as much.
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Maybe that's what it was I projecting.
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But I kind of think that they don't
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respect you as much if you
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if you're willing to discount.
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Way you think,
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Yeah.
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Me too. And you know what else?
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What really?
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Yeah.
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Well, here.
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Yeah.
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Yeah.
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Yeah, yeah, yeah,
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yeah.
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No, I.
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going on in his job.
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But I used to
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and I learned this from my Uncle Fred
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was I would lie an item.
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00:10:54,487 --> 00:10:55,988
Everything.
289
00:10:55,988 --> 00:10:58,791
And a lot of the line items
290
00:10:58,791 --> 00:11:01,794
didn't have a price on it.
291
00:11:02,895 --> 00:11:04,463
It was like, you know,
292
00:11:04,463 --> 00:11:07,133
anti-slip finish for the stairs.
293
00:11:07,133 --> 00:11:08,134
No charge to
294
00:11:08,134 --> 00:11:10,670
charge was built into the price.
295
00:11:10,670 --> 00:11:13,039
So if I could line item,
296
00:11:13,039 --> 00:11:16,042
you know, a half a dozen different things
297
00:11:16,375 --> 00:11:19,145
like removal of carpet and
298
00:11:19,145 --> 00:11:21,414
you know, things like that, no charge
299
00:11:21,414 --> 00:11:22,214
because it was already
300
00:11:22,214 --> 00:11:24,417
built into the price.
301
00:11:24,417 --> 00:11:25,785
Then if people had the nerve to say,
302
00:11:25,785 --> 00:11:27,019
I want a discount, like, look,
303
00:11:27,019 --> 00:11:30,022
I just gave you,
304
00:11:43,669 --> 00:11:45,571
Yeah.
305
00:11:45,571 --> 00:11:46,706
One thing that also
306
00:11:46,706 --> 00:11:48,407
these are really bugged me to death is.
307
00:11:48,407 --> 00:11:51,043
Is like, almost like a finder's fee.
308
00:11:51,043 --> 00:11:53,946
Like, Hey, referred to this job.
309
00:11:53,946 --> 00:11:54,180
You know,
310
00:11:54,180 --> 00:11:55,448
if it for, you know, can you,
311
00:11:55,448 --> 00:11:56,882
you know, kick me some back
312
00:11:56,882 --> 00:11:58,718
something on the end of the whatever
313
00:11:58,718 --> 00:12:00,086
I, I can't tell you
314
00:12:00,086 --> 00:12:01,987
how many times I did that. Zero.
315
00:12:02,988 --> 00:12:04,156
I really
316
00:12:04,156 --> 00:12:06,592
resented finder's fees or someone saying,
317
00:12:06,592 --> 00:12:07,927
hey if I get to this job, you know,
318
00:12:07,927 --> 00:12:10,129
put in another $500 for me.
319
00:12:10,129 --> 00:12:10,663
Never.
320
00:12:10,663 --> 00:12:11,197
I just
321
00:12:11,197 --> 00:12:14,166
just resented doing that completely.
322
00:12:36,355 --> 00:12:36,756
Well, we'd.
323
00:12:36,756 --> 00:12:39,759
Recommend each other.
324
00:12:41,761 --> 00:12:44,130
Or anybody saying, Hey, like, in
325
00:12:44,130 --> 00:12:44,530
this case,
326
00:12:44,530 --> 00:12:45,865
I'd have general contractors
327
00:12:45,865 --> 00:12:46,298
say, Hey,
328
00:12:46,298 --> 00:12:47,533
I'm not going to be
329
00:12:47,533 --> 00:12:48,968
associated with this job,
330
00:12:48,968 --> 00:12:50,102
but we don't work from the past.
331
00:12:50,102 --> 00:12:51,737
They want their floors done.
332
00:12:51,737 --> 00:12:54,740
Put in another thousand dollars for me.
333
00:12:54,907 --> 00:12:56,509
You know what I mean?
334
00:12:56,509 --> 00:12:59,178
I, I,
335
00:12:59,178 --> 00:13:01,347
I had a guy drive me to a job
336
00:13:01,347 --> 00:13:02,748
when we were working on one of his jobs.
337
00:13:02,748 --> 00:13:04,950
And he said a friend of mine
338
00:13:04,950 --> 00:13:06,252
was there, floors done.
339
00:13:06,252 --> 00:13:07,386
And he goes,
340
00:13:07,386 --> 00:13:08,521
I'll just take you over there.
341
00:13:08,521 --> 00:13:09,388
We'll have a look at it.
342
00:13:09,388 --> 00:13:10,656
Measured up and what have you
343
00:13:10,656 --> 00:13:12,424
and what we're driving there.
344
00:13:12,424 --> 00:13:13,058
He goes,
345
00:13:13,058 --> 00:13:14,493
and he told me how good a friend
346
00:13:14,493 --> 00:13:15,427
this guy's a really good friend
347
00:13:15,427 --> 00:13:16,529
of his or whatever.
348
00:13:16,529 --> 00:13:17,062
And on the way,
349
00:13:17,062 --> 00:13:17,863
there he goes, Hey,
350
00:13:17,863 --> 00:13:20,866
put another $400 on it for for me.
351
00:13:21,033 --> 00:13:22,835
Like, that's I have.
352
00:13:22,835 --> 00:13:24,403
A real problem with that.
353
00:13:24,403 --> 00:13:27,606
So anyhow, the problem.
354
00:13:28,707 --> 00:13:29,074
Yeah.
355
00:13:29,074 --> 00:13:29,909
So he said it was a friend.
356
00:13:29,909 --> 00:13:32,912
Yeah, yeah, yeah,
357
00:13:34,313 --> 00:13:36,248
yeah.
358
00:13:36,248 --> 00:13:37,550
Yeah.
359
00:13:37,550 --> 00:13:40,553
The other thing too about.
360
00:13:41,921 --> 00:13:44,356
Too, you know, and I never do that,
361
00:13:44,356 --> 00:13:45,691
you know. No, no, no.
362
00:13:45,691 --> 00:13:47,459
You gave me your chicken recipe.
363
00:13:47,459 --> 00:13:48,994
How can I do that? How can I.
364
00:13:48,994 --> 00:13:52,431
Can I do that to, you know, not yet,
365
00:13:53,199 --> 00:13:54,266
but yeah,
366
00:13:54,266 --> 00:13:55,100
I got a green egg
367
00:13:55,100 --> 00:13:56,702
that I've never used in my life.
368
00:13:56,702 --> 00:13:59,538
So it's going to be a. Longer. Process.
369
00:13:59,538 --> 00:14:02,541
So I don't have much faith in myself.
370
00:14:03,275 --> 00:14:06,779
So the other thing about it is
371
00:14:06,779 --> 00:14:07,880
I think that you just
372
00:14:07,880 --> 00:14:08,747
turn the conversation
373
00:14:08,747 --> 00:14:11,016
to discount and not value.
374
00:14:11,016 --> 00:14:13,285
And when you do that and it's just,
375
00:14:13,285 --> 00:14:13,819
you know,
376
00:14:13,819 --> 00:14:15,020
now you're taking the conversation
377
00:14:15,020 --> 00:14:16,255
away of value
378
00:14:16,255 --> 00:14:17,556
and you just talking about the money
379
00:14:17,556 --> 00:14:18,991
now, I think you have to
380
00:14:18,991 --> 00:14:21,327
you have to come back with a value
381
00:14:21,327 --> 00:14:22,494
and say,
382
00:14:22,494 --> 00:14:23,262
listen, here's
383
00:14:23,262 --> 00:14:25,431
the reason why this price is what it is.
384
00:14:25,431 --> 00:14:26,065
And you're right.
385
00:14:26,065 --> 00:14:28,300
I mean, the other thing,
386
00:14:28,300 --> 00:14:29,435
too, is what I find out
387
00:14:29,435 --> 00:14:31,537
is a lot of guys that are cheap,
388
00:14:31,537 --> 00:14:33,873
they have cheap friends.
389
00:14:35,941 --> 00:14:36,108
You.
390
00:14:36,108 --> 00:14:36,775
Know what I mean?
391
00:14:36,775 --> 00:14:38,677
And and then,
392
00:14:38,677 --> 00:14:39,612
you know, they're going to say,
393
00:14:39,612 --> 00:14:40,446
hey, so-and-so,
394
00:14:40,446 --> 00:14:41,680
you did so-and-so's job
395
00:14:41,680 --> 00:14:42,948
and you able to knock it
396
00:14:42,948 --> 00:14:43,916
down to such and such
397
00:14:43,916 --> 00:14:45,351
and can you do that for me?
398
00:14:45,351 --> 00:14:46,852
And then I'll also now,
399
00:14:46,852 --> 00:14:47,253
you know,
400
00:14:47,253 --> 00:14:49,154
all the people you're doing business with
401
00:14:49,154 --> 00:14:53,025
are all those people, and
402
00:14:53,959 --> 00:14:56,161
it cost you the same amount of
403
00:14:56,161 --> 00:14:58,597
money to do the job,
404
00:14:58,597 --> 00:15:00,466
whether you discount it or not.
405
00:15:00,466 --> 00:15:01,533
I mean, I don't know about you
406
00:15:01,533 --> 00:15:02,668
or anybody else listening,
407
00:15:02,668 --> 00:15:08,140
but I don't have a razzle dazzle in me,
408
00:15:08,140 --> 00:15:08,874
you know what I mean?
409
00:15:08,874 --> 00:15:11,877
It's the same process I do for every job.
410
00:15:12,177 --> 00:15:12,878
So I don't have.
411
00:15:12,878 --> 00:15:14,113
Okay, if you give me this price, it's
412
00:15:14,113 --> 00:15:15,247
going to be this kind of quality.
413
00:15:15,247 --> 00:15:16,248
And if you give me this much again,
414
00:15:16,248 --> 00:15:17,616
it's going to be that kind of quality.
415
00:15:17,616 --> 00:15:19,885
I mean, you can talk about the finishes,
416
00:15:19,885 --> 00:15:20,819
you know, you might say, yeah,
417
00:15:20,819 --> 00:15:22,554
if the guy wants to go with a
418
00:15:22,554 --> 00:15:23,389
lower end finish,
419
00:15:23,389 --> 00:15:24,957
you could charge me to add whatever.
420
00:15:24,957 --> 00:15:27,126
But the work is the work
421
00:15:27,126 --> 00:15:28,260
and that's not going to change.
422
00:15:28,260 --> 00:15:30,496
I can't I can't accept edge remarks.
423
00:15:30,496 --> 00:15:31,430
You know what I mean?
424
00:15:31,430 --> 00:15:33,232
I can't accept a screen bite in the floor
425
00:15:33,232 --> 00:15:34,033
and that kind of stuff.
426
00:15:34,033 --> 00:15:34,533
I mean,
427
00:15:34,533 --> 00:15:36,001
I've so I'm going to do the same things
428
00:15:36,001 --> 00:15:37,503
I always normally do.
429
00:15:37,503 --> 00:15:39,038
If I was going to try to fill the job,
430
00:15:39,038 --> 00:15:40,239
I'm going to try to fill the job
431
00:15:40,239 --> 00:15:41,874
no matter what.
432
00:15:41,874 --> 00:15:44,643
And so I can't.
433
00:15:45,577 --> 00:15:47,146
That's no, I mean.
434
00:15:47,146 --> 00:15:50,149
No,
435
00:15:53,185 --> 00:15:55,688
I can't do that.
436
00:15:55,688 --> 00:15:58,057
No.
437
00:15:58,057 --> 00:16:01,060
Would
438
00:16:03,295 --> 00:16:04,229
it?
439
00:16:04,229 --> 00:16:05,764
Yeah,
440
00:16:05,764 --> 00:16:08,767
yeah, yeah.
441
00:16:11,537 --> 00:16:12,404
You're right.
442
00:16:12,404 --> 00:16:14,273
I that's how I started in this trade.
443
00:16:14,273 --> 00:16:14,606
I mean,
444
00:16:14,606 --> 00:16:16,342
when I started doing floors on my own,
445
00:16:16,342 --> 00:16:18,143
it was doing those type of floors.
446
00:16:18,143 --> 00:16:20,245
There's rental units in a, in a,
447
00:16:20,245 --> 00:16:22,715
in a, in a bad part of town.
448
00:16:22,715 --> 00:16:24,216
The floors
449
00:16:24,216 --> 00:16:25,751
before everybody that came before me
450
00:16:25,751 --> 00:16:27,786
did a razzle dazzle on the job.
451
00:16:27,786 --> 00:16:30,055
And that was I couldn't do it.
452
00:16:30,055 --> 00:16:31,056
Just couldn't do it.
453
00:16:31,056 --> 00:16:34,059
And but it you know, I learned
454
00:16:34,159 --> 00:16:37,463
I remember, believe me back comparison.
455
00:16:37,463 --> 00:16:40,232
But they talked about the doctors
456
00:16:40,232 --> 00:16:42,401
that that came out of Vietnam
457
00:16:42,401 --> 00:16:44,370
were just after they left
458
00:16:44,370 --> 00:16:45,738
Vietnam and went into the practice.
459
00:16:45,738 --> 00:16:46,205
They were like
460
00:16:46,205 --> 00:16:47,740
an unbelievable doctors
461
00:16:47,740 --> 00:16:48,507
because they have seen
462
00:16:48,507 --> 00:16:50,776
absolutely everything.
463
00:16:50,776 --> 00:16:52,411
Well, implies
464
00:16:52,411 --> 00:16:53,679
that, believe me, it's bad comparison.
465
00:16:53,679 --> 00:16:53,912
I don't know.
466
00:16:53,912 --> 00:16:55,647
I don't know any other person. But.
467
00:16:57,249 --> 00:16:58,150
Well,
468
00:16:58,150 --> 00:16:59,685
we would we did these laws
469
00:16:59,685 --> 00:17:01,787
that were so beat up and whatever.
470
00:17:01,787 --> 00:17:02,321
And, you know,
471
00:17:02,321 --> 00:17:03,522
I was young at the time
472
00:17:03,522 --> 00:17:04,089
and I wanted to make
473
00:17:04,089 --> 00:17:05,758
every one of them perfect.
474
00:17:05,758 --> 00:17:07,559
So we did whatever it took,
475
00:17:07,559 --> 00:17:08,560
make my life dependent
476
00:17:08,560 --> 00:17:10,162
on making these job perfect.
477
00:17:10,162 --> 00:17:11,630
I mean, the guy got me for a bargain.
478
00:17:11,630 --> 00:17:14,633
I mean, I you know, he was fantastic.
479
00:17:14,700 --> 00:17:16,468
But when I left there,
480
00:17:16,468 --> 00:17:18,404
I was torn, turned into
481
00:17:18,404 --> 00:17:20,472
just doing really, really quality work
482
00:17:20,472 --> 00:17:21,774
and kind of
483
00:17:21,774 --> 00:17:23,742
learning it on these jobs
484
00:17:23,742 --> 00:17:25,377
before I went somewhere else.
485
00:17:25,377 --> 00:17:27,846
And we got very good at doing repairs
486
00:17:27,846 --> 00:17:28,547
and that kind of stuff.
487
00:17:28,547 --> 00:17:29,715
But anyhow,
488
00:17:29,715 --> 00:17:31,150
I don't have a
489
00:17:31,150 --> 00:17:32,017
I mean, my costs,
490
00:17:32,017 --> 00:17:34,086
my overhead is still the same.
491
00:17:34,086 --> 00:17:35,587
That doesn't my overhead doesn't change.
492
00:17:35,587 --> 00:17:38,957
I change if I discount somebody and
493
00:17:38,957 --> 00:17:40,526
my labor cost doesn't change
494
00:17:40,526 --> 00:17:42,127
if I discount somebody.
495
00:17:42,127 --> 00:17:45,731
So you know what's going to change
496
00:17:45,831 --> 00:17:46,465
You know what I mean?
497
00:17:46,465 --> 00:17:49,468
I'm, I, I really I really would.
498
00:17:49,535 --> 00:17:52,471
I think that's why I people hear me
499
00:17:52,471 --> 00:17:53,205
say it all the time.
500
00:17:53,205 --> 00:17:54,740
But I am so adamant on
501
00:17:54,740 --> 00:17:56,608
on the estimate in the bid
502
00:17:56,608 --> 00:17:57,876
when you're talking to somebody
503
00:17:57,876 --> 00:18:00,079
and that's the time
504
00:18:00,079 --> 00:18:01,046
and how good you are
505
00:18:01,046 --> 00:18:03,782
that craft of of selling.
506
00:18:03,782 --> 00:18:04,583
And believe me,
507
00:18:04,583 --> 00:18:05,884
I can tell you from be honest
508
00:18:05,884 --> 00:18:06,452
I've been this
509
00:18:06,452 --> 00:18:08,220
I've seen really good salespeople
510
00:18:08,220 --> 00:18:09,088
and I've seen really,
511
00:18:09,088 --> 00:18:10,756
really bad salespeople
512
00:18:10,756 --> 00:18:12,691
and a really good salesperson
513
00:18:12,691 --> 00:18:13,459
in front of that.
514
00:18:13,459 --> 00:18:14,593
And the one of the best
515
00:18:14,593 --> 00:18:17,296
salesperson I ever met was my Uncle Stan.
516
00:18:17,296 --> 00:18:20,599
And because he was so believable,
517
00:18:20,599 --> 00:18:22,601
so low key, so trusting, and,
518
00:18:22,601 --> 00:18:22,868
you know,
519
00:18:22,868 --> 00:18:24,036
he knew it,
520
00:18:24,036 --> 00:18:25,370
his demeanor was so calm
521
00:18:25,370 --> 00:18:25,804
and he came
522
00:18:25,804 --> 00:18:27,639
with all the years of experience
523
00:18:27,639 --> 00:18:29,141
that, I mean,
524
00:18:29,141 --> 00:18:31,043
you know, he was a great salesperson.
525
00:18:31,043 --> 00:18:34,213
So that that time in front of the client
526
00:18:34,213 --> 00:18:34,746
where you can
527
00:18:34,746 --> 00:18:35,481
you can,
528
00:18:35,481 --> 00:18:35,981
you know, show
529
00:18:35,981 --> 00:18:37,783
why you're worth this much money
530
00:18:37,783 --> 00:18:38,684
and you get away from that
531
00:18:38,684 --> 00:18:41,753
conversation of of discounts and,
532
00:18:41,753 --> 00:18:44,756
you know, that kind of stuff, I think is
533
00:18:44,857 --> 00:18:46,358
goes miles.
534
00:18:46,358 --> 00:18:48,360
So yeah
535
00:19:19,124 --> 00:19:22,127
yeah
536
00:19:31,403 --> 00:19:34,406
no.
537
00:19:43,749 --> 00:19:44,883
Yeah.
538
00:19:44,883 --> 00:19:47,886
You're kidding.
539
00:19:48,720 --> 00:19:49,421
You you.
540
00:19:49,421 --> 00:19:50,789
Have been wrong. Before.
541
00:19:50,789 --> 00:19:53,025
Yeah, yeah,
542
00:19:53,025 --> 00:19:53,725
yeah.
543
00:19:53,725 --> 00:19:56,728
Absolutely.
544
00:20:11,109 --> 00:20:14,112
Yeah.
545
00:20:18,884 --> 00:20:20,419
Yeah.
546
00:20:20,419 --> 00:20:23,422
Well,
547
00:20:33,599 --> 00:20:36,602
yeah,
548
00:20:38,503 --> 00:20:41,506
yeah, yeah,
549
00:21:00,892 --> 00:21:02,561
yeah,
550
00:21:02,561 --> 00:21:02,995
yeah.
551
00:21:02,995 --> 00:21:05,564
I mean,
552
00:21:05,564 --> 00:21:08,567
if
553
00:21:09,368 --> 00:21:12,337
Yeah, well and.
554
00:21:13,238 --> 00:21:15,774
And if, if genuinely they,
555
00:21:15,774 --> 00:21:16,575
they can't afford it
556
00:21:16,575 --> 00:21:17,409
and they want to bring their,
557
00:21:17,409 --> 00:21:18,577
they need to bring the price down
558
00:21:18,577 --> 00:21:19,478
then you can talk about
559
00:21:19,478 --> 00:21:21,780
Well do you really need to close
560
00:21:21,780 --> 00:21:22,714
the flush mount vent
561
00:21:22,714 --> 00:21:23,582
and that type of stuff.
562
00:21:23,582 --> 00:21:24,716
You know those type,
563
00:21:24,716 --> 00:21:26,885
I understand those type of things.
564
00:21:26,885 --> 00:21:29,955
Maybe hold off on doing borders
565
00:21:29,988 --> 00:21:30,989
around with this one
566
00:21:30,989 --> 00:21:31,957
where we're going to do board.
567
00:21:31,957 --> 00:21:36,428
I get those things would be a would be,
568
00:21:36,995 --> 00:21:38,563
you know, negotiate
569
00:21:38,563 --> 00:21:39,765
you can negotiate those
570
00:21:39,765 --> 00:21:41,266
but the actual
571
00:21:41,266 --> 00:21:44,269
discounting the entire job I have, I have
572
00:21:44,369 --> 00:21:44,836
a problem.
573
00:21:49,274 --> 00:21:51,343
Yeah well
574
00:21:51,343 --> 00:21:54,579
the other thing is I think those those
575
00:21:55,447 --> 00:21:56,181
I'll just call them
576
00:21:56,181 --> 00:21:59,318
low ballers or cheap people,
577
00:21:59,318 --> 00:22:00,118
they're more fussy,
578
00:22:00,118 --> 00:22:00,952
more picky anyway,
579
00:22:00,952 --> 00:22:02,654
because they probably don't want to pay.
580
00:22:02,654 --> 00:22:03,221
You know what I mean?
581
00:22:03,221 --> 00:22:05,857
And they're not sometimes
582
00:22:05,857 --> 00:22:07,993
great people to do business with anyhow,
583
00:22:07,993 --> 00:22:08,894
you know what I mean?
584
00:22:08,894 --> 00:22:10,862
So there's that.
585
00:22:10,862 --> 00:22:14,366
It's funny because when
586
00:22:14,366 --> 00:22:15,801
my wife is going to buy a car,
587
00:22:15,801 --> 00:22:18,770
I don't know, six months ago or whatever,
588
00:22:18,770 --> 00:22:20,839
I went into dealership with her
589
00:22:20,839 --> 00:22:22,240
and first we were looking at
590
00:22:22,240 --> 00:22:23,842
the Hyundai Genesis cars.
591
00:22:23,842 --> 00:22:25,444
The 70 days
592
00:22:25,444 --> 00:22:26,445
I was trying to take duty
593
00:22:26,445 --> 00:22:28,447
into buying that car.
594
00:22:28,447 --> 00:22:29,815
She's a tough sell
595
00:22:29,815 --> 00:22:32,150
because she don't care about cars
596
00:22:32,150 --> 00:22:33,652
and car means nothing to her.
597
00:22:33,652 --> 00:22:37,189
A 1986 car with perfectly fine for her.
598
00:22:37,189 --> 00:22:37,622
She does.
599
00:22:37,622 --> 00:22:38,757
And her whole family's that way.
600
00:22:38,757 --> 00:22:40,392
They just do not care.
601
00:22:40,392 --> 00:22:41,560
They're not impressed
602
00:22:41,560 --> 00:22:43,595
by the only car that impresses my wife.
603
00:22:43,595 --> 00:22:44,229
There's one car
604
00:22:44,229 --> 00:22:44,696
and one car
605
00:22:44,696 --> 00:22:48,200
only that that she, like, dies over.
606
00:22:48,633 --> 00:22:50,168
And it's the old Jaguar
607
00:22:50,168 --> 00:22:51,670
from the sixties with the long those.
608
00:22:51,670 --> 00:22:52,771
You know what it was.
609
00:22:52,771 --> 00:22:54,239
I don't know what model that was,
610
00:22:54,239 --> 00:22:54,673
but you know what I'm
611
00:22:54,673 --> 00:22:57,676
talking about with the you know that she
612
00:22:57,876 --> 00:22:59,978
she thinks that's a sexy car everyday
613
00:22:59,978 --> 00:23:00,912
and other than that,
614
00:23:00,912 --> 00:23:02,647
she could care less about a car.
615
00:23:02,647 --> 00:23:03,515
So I'm in the dealer
616
00:23:03,515 --> 00:23:04,649
talking dealership, talking
617
00:23:04,649 --> 00:23:05,650
the car, and the dealer
618
00:23:05,650 --> 00:23:07,252
gives a price on the car.
619
00:23:07,252 --> 00:23:08,954
And I said I said,
620
00:23:08,954 --> 00:23:09,688
we're not going to pay that.
621
00:23:09,688 --> 00:23:11,790
You know, that's too expensive.
622
00:23:11,790 --> 00:23:14,526
And he he leaves and he
623
00:23:14,526 --> 00:23:17,462
he goes he gets his manager and says
624
00:23:18,563 --> 00:23:18,997
now a
625
00:23:18,997 --> 00:23:20,132
parenthesis before
626
00:23:20,132 --> 00:23:21,600
before I went there,
627
00:23:21,600 --> 00:23:24,403
there's this chick on, on Tick-Tock car
628
00:23:24,403 --> 00:23:25,504
like the car
629
00:23:25,504 --> 00:23:27,005
chick guru or something like that
630
00:23:27,005 --> 00:23:28,840
tells you exactly how to buy a car.
631
00:23:28,840 --> 00:23:29,274
She goes,
632
00:23:29,274 --> 00:23:31,576
I am not paying for transportation cause
633
00:23:31,576 --> 00:23:32,344
I'm not doing it.
634
00:23:32,344 --> 00:23:34,179
You had to get the car anyhow, right?
635
00:23:34,179 --> 00:23:35,113
So why should I have to pay
636
00:23:35,113 --> 00:23:36,748
if you get in the car there?
637
00:23:36,748 --> 00:23:37,816
So I'm thinking, all right,
638
00:23:37,816 --> 00:23:39,050
I make sense to me.
639
00:23:39,050 --> 00:23:39,818
So there's some
640
00:23:39,818 --> 00:23:40,685
other things that are like,
641
00:23:40,685 --> 00:23:43,021
All right, now I'm. I'm dialed in.
642
00:23:43,021 --> 00:23:44,923
So I said, I'm not paying for that.
643
00:23:44,923 --> 00:23:46,024
I mean, you know,
644
00:23:46,024 --> 00:23:47,359
why should I have to pay that?
645
00:23:47,359 --> 00:23:48,126
You have to be know there.
646
00:23:48,126 --> 00:23:48,827
Anyhow, we bring
647
00:23:48,827 --> 00:23:49,761
eight cars at a time
648
00:23:49,761 --> 00:23:51,129
and you charge me $4,000
649
00:23:51,129 --> 00:23:52,597
at what you be at $40,000.
650
00:23:52,597 --> 00:23:53,865
Bring the car there from Indiana.
651
00:23:54,866 --> 00:23:56,902
So anyhow,
652
00:23:56,902 --> 00:23:57,369
so he goes
653
00:23:57,369 --> 00:23:59,137
there to go get my manager
654
00:23:59,137 --> 00:24:00,038
goes the manager
655
00:24:00,038 --> 00:24:01,139
manager comes back, sits down.
656
00:24:01,139 --> 00:24:02,240
He's a young hotshot.
657
00:24:02,240 --> 00:24:05,177
I don't like the guy right off the bat.
658
00:24:05,177 --> 00:24:06,878
I mean.
659
00:24:06,878 --> 00:24:08,814
He
660
00:24:08,814 --> 00:24:10,115
no, he's too slick.
661
00:24:10,115 --> 00:24:11,750
Look in his cologne, smells,
662
00:24:11,750 --> 00:24:13,218
you know, two too groovy.
663
00:24:13,218 --> 00:24:15,687
And and he leans back in his desk
664
00:24:15,687 --> 00:24:17,155
and he puts his hands behind his neck,
665
00:24:17,155 --> 00:24:18,256
you know, like one of these moves
666
00:24:18,256 --> 00:24:18,590
right here.
667
00:24:18,590 --> 00:24:19,591
You know what I mean?
668
00:24:19,591 --> 00:24:21,126
And that turned me off the body language
669
00:24:21,126 --> 00:24:22,561
that was all wrong.
670
00:24:22,561 --> 00:24:23,328
And he goes, Mr.
671
00:24:23,328 --> 00:24:24,696
Rhinelander, I looked at the price here
672
00:24:24,696 --> 00:24:25,997
and here's what I can do.
673
00:24:25,997 --> 00:24:27,599
And he wrote down the price.
674
00:24:27,599 --> 00:24:28,700
The price was more
675
00:24:28,700 --> 00:24:29,801
than the other knucklehead told
676
00:24:29,801 --> 00:24:31,203
me he was going to be the
677
00:24:34,506 --> 00:24:37,175
So problem was I wanted the car.
678
00:24:37,175 --> 00:24:38,276
Okay.
679
00:24:38,276 --> 00:24:41,079
So I told I said I said that's
680
00:24:41,079 --> 00:24:42,747
I mean, it's crazy.
681
00:24:42,747 --> 00:24:44,916
You're more expensive than less schmuck.
682
00:24:44,916 --> 00:24:46,084
Why would I?
683
00:24:46,084 --> 00:24:47,352
I mean, who comes back
684
00:24:47,352 --> 00:24:49,020
with a more expensive price?
685
00:24:49,020 --> 00:24:49,588
He goes, Well,
686
00:24:49,588 --> 00:24:50,755
he goes, Wait, how can I do
687
00:24:50,755 --> 00:24:52,691
I can't do anything about this.
688
00:24:52,691 --> 00:24:54,125
So I go, I said, Well,
689
00:24:54,125 --> 00:24:55,260
I guess we're done.
690
00:24:55,260 --> 00:24:57,529
So I started to walk up and leave
691
00:24:57,529 --> 00:24:58,830
and he let me go.
692
00:24:58,830 --> 00:25:01,833
Now he's this knucklehead
693
00:25:01,933 --> 00:25:02,734
I called it.
694
00:25:02,734 --> 00:25:03,835
I called the other sales guy.
695
00:25:03,835 --> 00:25:04,436
Later I said,
696
00:25:04,436 --> 00:25:06,638
I sold me your boss cost you a deal
697
00:25:06,638 --> 00:25:08,907
because here's what he should have done.
698
00:25:08,907 --> 00:25:10,509
He should have said, Hey,
699
00:25:10,509 --> 00:25:12,043
all right, listen, man,
700
00:25:12,043 --> 00:25:14,346
here's the absolute
701
00:25:14,346 --> 00:25:15,080
rock bottom
702
00:25:15,080 --> 00:25:15,480
what I could do,
703
00:25:15,480 --> 00:25:16,848
because here's here's the thing.
704
00:25:16,848 --> 00:25:19,117
These cars are in such demand.
705
00:25:19,117 --> 00:25:21,152
They are we have nowhere to go.
706
00:25:21,152 --> 00:25:22,053
We bring them in here.
707
00:25:22,053 --> 00:25:23,021
They're gone the next day.
708
00:25:23,021 --> 00:25:24,623
There's really not a lot we can do.
709
00:25:24,623 --> 00:25:25,957
He could, you know what I mean?
710
00:25:25,957 --> 00:25:26,858
And he could have problem.
711
00:25:26,858 --> 00:25:28,293
He could have brought me back to
712
00:25:28,293 --> 00:25:29,794
the table, but he didn't.
713
00:25:30,829 --> 00:25:31,663
Yeah.
714
00:25:31,663 --> 00:25:32,497
So?
715
00:25:32,497 --> 00:25:35,734
So my wife drives a Honda CRV now, and,
716
00:25:36,701 --> 00:25:37,235
you know,
717
00:25:37,235 --> 00:25:39,037
and my wife found out
718
00:25:39,037 --> 00:25:40,238
that you have to use
719
00:25:40,238 --> 00:25:43,241
the the more expensive gas for that car.
720
00:25:43,675 --> 00:25:46,678
And she goes, no, no, no, no.
721
00:25:46,845 --> 00:25:47,646
That's ridiculous.
722
00:25:47,646 --> 00:25:48,914
We're not going to buy that.
723
00:25:48,914 --> 00:25:49,748
We're not going to use a car
724
00:25:49,748 --> 00:25:52,717
that goes that the gas.
725
00:25:52,918 --> 00:25:55,453
So I didn't get my car.
726
00:25:55,453 --> 00:25:57,589
Yes. That's what Judy said.
727
00:25:57,589 --> 00:26:00,125
Yeah, yeah, yeah. Volvo, same way. Yeah.
728
00:26:00,125 --> 00:26:01,092
I think Volvos,
729
00:26:01,092 --> 00:26:02,260
you have to use the A Supreme.
730
00:26:02,260 --> 00:26:04,029
Yes as well.
731
00:26:04,029 --> 00:26:05,297
So not only does it cost
732
00:26:05,297 --> 00:26:06,398
you more money there, it cost
733
00:26:06,398 --> 00:26:07,132
you more money every day
734
00:26:07,132 --> 00:26:08,300
when you're using it.
735
00:26:08,300 --> 00:26:11,970
So, so now we're in a Honda CRV
736
00:26:12,737 --> 00:26:15,640
anyhow.
737
00:26:15,640 --> 00:26:16,207
Anyhow.
738
00:26:16,207 --> 00:26:18,944
And
739
00:26:18,944 --> 00:26:20,845
that was crazy for let me walk out bad.
740
00:26:20,845 --> 00:26:22,314
I I'll tell you what,
741
00:26:23,748 --> 00:26:24,416
I've seen more
742
00:26:24,416 --> 00:26:26,117
bad car salesmen
743
00:26:26,117 --> 00:26:27,218
now that I'm
744
00:26:27,218 --> 00:26:28,253
on this side of the business.
745
00:26:28,253 --> 00:26:29,588
I've seen it
746
00:26:29,588 --> 00:26:31,790
horrendously bad car salesmen
747
00:26:31,790 --> 00:26:33,558
that just so bad.
748
00:26:33,558 --> 00:26:34,826
Then you know
749
00:26:34,826 --> 00:26:37,362
she ended up buying the the the
750
00:26:37,362 --> 00:26:40,231
the Honda offer these these two old guys,
751
00:26:40,231 --> 00:26:40,799
I mean they're
752
00:26:40,799 --> 00:26:41,666
they're both
753
00:26:41,666 --> 00:26:43,902
the retired working at the dealership.
754
00:26:43,902 --> 00:26:46,237
They could care less about anything.
755
00:26:46,237 --> 00:26:46,671
You know what I mean?
756
00:26:46,671 --> 00:26:47,706
They're retired
757
00:26:47,706 --> 00:26:48,873
they're yeah it's there
758
00:26:48,873 --> 00:26:50,008
if you want to drive it whatever.
759
00:26:50,008 --> 00:26:51,242
Yeah here's are the cars,
760
00:26:51,242 --> 00:26:52,243
blah, blah, blah.
761
00:26:52,243 --> 00:26:53,511
And they're just like,
762
00:26:53,511 --> 00:26:54,512
dealing with your granddad.
763
00:26:54,512 --> 00:26:56,014
They're both great guys.
764
00:26:56,014 --> 00:26:57,515
And we talked to one first
765
00:26:57,515 --> 00:26:58,717
and then the other one got involved
766
00:26:58,717 --> 00:27:01,119
and Julie goes, Well,
767
00:27:01,119 --> 00:27:01,987
I was telling the other guy
768
00:27:01,987 --> 00:27:02,554
and I don't know
769
00:27:02,554 --> 00:27:03,755
which one you guys, you know,
770
00:27:03,755 --> 00:27:04,789
gets the credit for or whatever,
771
00:27:04,789 --> 00:27:06,491
because the other guy, he goes now
772
00:27:06,491 --> 00:27:06,992
work it out.
773
00:27:06,992 --> 00:27:08,960
That's Fred, That's no big deal.
774
00:27:08,960 --> 00:27:10,662
So yeah, anyhow.
775
00:27:11,730 --> 00:27:14,733
The
776
00:27:15,300 --> 00:27:18,303
yeah.
777
00:27:26,978 --> 00:27:29,981
wow.
778
00:27:32,017 --> 00:27:35,020
Yeah.
779
00:27:59,077 --> 00:28:02,080
Yeah,
780
00:28:13,558 --> 00:28:14,959
yeah,
781
00:28:14,959 --> 00:28:17,962
yeah,
782
00:28:19,964 --> 00:28:22,967
yeah.
783
00:28:52,097 --> 00:28:55,100
Yeah.
784
00:29:39,811 --> 00:29:42,814
Yeah.
785
00:29:48,019 --> 00:29:51,022
Well.
786
00:29:52,323 --> 00:29:55,326
You never negotiate the monthly payments.
787
00:29:55,527 --> 00:29:57,996
You only negotiate the bottom line
788
00:29:57,996 --> 00:29:59,864
at a car dealership.
789
00:29:59,864 --> 00:30:00,398
All right,
790
00:30:00,398 --> 00:30:02,734
I will give this lady's information out.
791
00:30:02,734 --> 00:30:04,702
Also, she's just cool as hell.
792
00:30:04,702 --> 00:30:06,638
I mean, I love her videos, man.
793
00:30:06,638 --> 00:30:07,772
She's awesome.
794
00:30:07,772 --> 00:30:10,675
It's a car girl.
795
00:30:10,675 --> 00:30:13,011
Ticktalk at yahoo.com.
796
00:30:13,011 --> 00:30:15,713
So I guess I'm ticked off.
797
00:30:15,713 --> 00:30:17,482
She's car girl or whatever, but she's.
798
00:30:17,482 --> 00:30:19,117
I mean, she's ruthless, man. She don't.
799
00:30:19,117 --> 00:30:20,552
And she can help you buy a car.
800
00:30:20,552 --> 00:30:23,488
Whatever, you know. All right.
801
00:30:23,488 --> 00:30:25,757
Cartoon Entertainment,
802
00:30:25,757 --> 00:30:28,059
Car Girl
803
00:30:28,059 --> 00:30:31,062
Ticktalk at Yahoo.com.
804
00:30:31,529 --> 00:30:32,230
And the tick tock.
805
00:30:32,230 --> 00:30:33,364
Tick, tick
806
00:30:33,364 --> 00:30:36,401
tock for you, for you old timers.
807
00:30:37,368 --> 00:30:40,371
But it's like like there's five
808
00:30:40,405 --> 00:30:41,105
five questions
809
00:30:41,105 --> 00:30:43,441
you don't answer at the car dealership
810
00:30:43,441 --> 00:30:44,642
was the last.
811
00:30:44,642 --> 00:30:46,277
I don't know. I don't care.
812
00:30:46,277 --> 00:30:47,378
All right.
813
00:30:47,378 --> 00:30:47,745
All right.
814
00:30:47,745 --> 00:30:48,246
So there
815
00:30:48,246 --> 00:30:50,715
the other thing is breaking down
816
00:30:50,715 --> 00:30:51,516
your bid.
817
00:30:51,516 --> 00:30:52,951
Do you break down your bid?
818
00:30:52,951 --> 00:30:55,486
And I will tell you something.
819
00:30:55,486 --> 00:30:56,120
820
00:30:57,255 --> 00:30:58,389
I don't
821
00:30:58,389 --> 00:31:01,392
break down my bid.
822
00:31:01,926 --> 00:31:02,827
I just don't
823
00:31:02,827 --> 00:31:04,195
and I don't think it's a good idea to
824
00:31:04,195 --> 00:31:05,063
and I think some
825
00:31:05,063 --> 00:31:06,564
some people definitely do.
826
00:31:06,564 --> 00:31:08,166
They will break down the bid
827
00:31:08,166 --> 00:31:09,567
and they think it's
828
00:31:09,567 --> 00:31:10,468
you know, it's a way to go.
829
00:31:10,468 --> 00:31:11,936
So, again, there's a disclaimer.
830
00:31:11,936 --> 00:31:13,171
It's just my opinion
831
00:31:13,171 --> 00:31:15,106
and the opinion of many people.
832
00:31:15,106 --> 00:31:18,109
Every time a
833
00:31:20,912 --> 00:31:23,915
okay, so will.
834
00:31:29,287 --> 00:31:32,290
Yeah.
835
00:31:33,124 --> 00:31:35,260
I do that.
836
00:31:35,260 --> 00:31:38,263
Yes.
837
00:31:38,296 --> 00:31:41,299
Yeah,
838
00:31:44,502 --> 00:31:45,603
well, I do that.
839
00:31:45,603 --> 00:31:47,705
All everything you're going to do
840
00:31:47,705 --> 00:31:49,908
and then the bottom line price.
841
00:31:49,908 --> 00:31:52,076
But nothing, nothing.
842
00:31:52,076 --> 00:31:53,011
You know,
843
00:31:53,011 --> 00:31:54,412
I don't break down any part of the labor
844
00:31:54,412 --> 00:31:54,913
or the material
845
00:31:54,913 --> 00:31:56,581
or none of that kind of stuff.
846
00:31:56,581 --> 00:31:57,882
But just the bottom line price,
847
00:31:57,882 --> 00:31:59,684
I definitely want them to know.
848
00:31:59,684 --> 00:32:01,286
I think it's important to know them
849
00:32:01,286 --> 00:32:03,821
what brand of flooring I'm going to use,
850
00:32:03,821 --> 00:32:05,723
what adhesive, what finish.
851
00:32:05,723 --> 00:32:07,358
All that stuff is very important,
852
00:32:07,358 --> 00:32:09,761
but I don't put a number inside
853
00:32:09,761 --> 00:32:11,062
any of them.
854
00:32:11,062 --> 00:32:13,364
And anytime you're getting
855
00:32:13,364 --> 00:32:14,432
you're going into a job,
856
00:32:14,432 --> 00:32:15,967
doing a job, you're a contractor.
857
00:32:15,967 --> 00:32:17,802
There's always a risk
858
00:32:17,802 --> 00:32:19,938
that something could go wrong.
859
00:32:19,938 --> 00:32:21,339
Sometimes things go your way,
860
00:32:21,339 --> 00:32:22,674
sometimes they don't go your way.
861
00:32:22,674 --> 00:32:23,841
And you know, you can charge
862
00:32:23,841 --> 00:32:25,143
whatever you want.
863
00:32:25,143 --> 00:32:28,179
But I don't think
864
00:32:29,013 --> 00:32:30,214
part of the thing is for me
865
00:32:30,214 --> 00:32:30,982
is a lot of times
866
00:32:30,982 --> 00:32:31,950
they don't understand
867
00:32:31,950 --> 00:32:33,918
when you break it down anyhow.
868
00:32:33,918 --> 00:32:36,487
And one of the biggest reasons for me is
869
00:32:36,487 --> 00:32:37,288
if you were to break down
870
00:32:37,288 --> 00:32:38,089
your labor, let's say
871
00:32:38,089 --> 00:32:38,856
you break down a labor
872
00:32:38,856 --> 00:32:39,991
for someone on the job
873
00:32:39,991 --> 00:32:41,559
and you say we charge
874
00:32:41,559 --> 00:32:43,461
sick $65 an hour for labor
875
00:32:43,461 --> 00:32:45,096
just to run out of number.
876
00:32:45,096 --> 00:32:48,199
Now you want a guy watching you
877
00:32:48,933 --> 00:32:49,767
working and going,
878
00:32:49,767 --> 00:32:51,302
well, at the end of the job
879
00:32:51,302 --> 00:32:52,770
they would go, No, I want money back.
880
00:32:52,770 --> 00:32:55,640
I know she was only here for 19.5 hours.
881
00:32:55,640 --> 00:32:56,307
You know what I mean?
882
00:32:56,307 --> 00:32:56,908
And you're in labor.
883
00:32:56,908 --> 00:32:57,709
You had done for you.
884
00:32:57,709 --> 00:32:58,876
You had down, you know,
885
00:32:58,876 --> 00:33:00,211
labor this amount.
886
00:33:00,211 --> 00:33:01,612
And yeah, he was only here
887
00:33:01,612 --> 00:33:03,047
for this amount of time.
888
00:33:03,047 --> 00:33:04,749
You know,
889
00:33:04,749 --> 00:33:06,551
they don't see what you do
890
00:33:06,551 --> 00:33:08,152
before you get to the job.
891
00:33:08,152 --> 00:33:08,453
You know,
892
00:33:08,453 --> 00:33:09,721
you don't see, you know,
893
00:33:09,721 --> 00:33:11,289
going picking up the material.
894
00:33:11,289 --> 00:33:13,358
Maybe you just it
895
00:33:13,358 --> 00:33:15,193
the trades on in the shop
896
00:33:15,193 --> 00:33:16,527
before you got there,
897
00:33:16,527 --> 00:33:18,296
just getting stuff ready for the job,
898
00:33:18,296 --> 00:33:19,263
you know, all the other stuff
899
00:33:19,263 --> 00:33:20,231
associated with it.
900
00:33:20,231 --> 00:33:21,366
Maybe they don't see it
901
00:33:21,366 --> 00:33:23,134
because you're not on the job site.
902
00:33:23,134 --> 00:33:26,137
So for that reason there, I,
903
00:33:26,671 --> 00:33:28,406
I don't ever do that.
904
00:33:28,406 --> 00:33:32,110
I also don't let them pay for material
905
00:33:32,110 --> 00:33:33,144
because that's the other thing
906
00:33:33,144 --> 00:33:33,878
when you break it down
907
00:33:33,878 --> 00:33:34,645
you see my material
908
00:33:34,645 --> 00:33:37,081
for the would cost 40 $500.
909
00:33:37,081 --> 00:33:38,449
Well, maybe they can go
910
00:33:38,449 --> 00:33:39,517
well I can get that for
911
00:33:39,517 --> 00:33:41,119
30 $900 over at Joe
912
00:33:42,220 --> 00:33:43,988
Bob's Bob's place.
913
00:33:43,988 --> 00:33:45,623
Well
914
00:33:45,623 --> 00:33:48,726
part of that 40 $500 is is your overhead.
915
00:33:49,127 --> 00:33:50,495
You got to charge for your overhead.
916
00:33:50,495 --> 00:33:52,597
I mean, that that overhead never changes.
917
00:33:52,597 --> 00:33:54,465
So something have to happen
918
00:33:54,465 --> 00:33:55,700
either your overhead over your
919
00:33:55,700 --> 00:33:57,235
either your material costs,
920
00:33:57,235 --> 00:33:58,836
you have to markup
921
00:33:58,836 --> 00:33:59,937
or you got to
922
00:33:59,937 --> 00:34:02,407
charge more money for your labor.
923
00:34:02,407 --> 00:34:03,875
So it doesn't really work
924
00:34:03,875 --> 00:34:05,476
when they say, well, supply the labor.
925
00:34:05,476 --> 00:34:07,345
And oftentimes
926
00:34:07,345 --> 00:34:08,346
when they do supply the labor,
927
00:34:08,346 --> 00:34:10,281
you ever had this,
928
00:34:10,281 --> 00:34:12,216
they bring it cheap.
929
00:34:12,216 --> 00:34:13,918
No, no, no, no material. Sorry.
930
00:34:13,918 --> 00:34:14,786
Thank you.
931
00:34:14,786 --> 00:34:17,455
If they were supplying the material.
932
00:34:17,455 --> 00:34:20,458
Okay.
933
00:34:23,094 --> 00:34:24,595
Yeah,
934
00:34:24,595 --> 00:34:26,531
yeah, yeah.
935
00:34:26,531 --> 00:34:29,534
Price goes up.
936
00:34:30,501 --> 00:34:33,337
Yeah.
937
00:34:33,337 --> 00:34:36,340
Yeah.
938
00:34:38,242 --> 00:34:38,810
Yeah.
939
00:34:38,810 --> 00:34:40,011
We have.
940
00:34:40,011 --> 00:34:42,313
There's a lot of costs
941
00:34:42,313 --> 00:34:45,416
associated with handling material and
942
00:34:45,416 --> 00:34:46,451
in the planning
943
00:34:46,451 --> 00:34:47,351
and all that kind of stuff,
944
00:34:47,351 --> 00:34:48,653
picking it up and everything.
945
00:34:48,653 --> 00:34:50,121
So if I can't,
946
00:34:50,121 --> 00:34:50,888
if I can't,
947
00:34:50,888 --> 00:34:51,756
if I can't markup
948
00:34:51,756 --> 00:34:53,324
that I got to mark up the labor
949
00:34:53,324 --> 00:34:54,158
one way or the other.
950
00:34:54,158 --> 00:34:56,928
And if they drop off the material,
951
00:34:56,928 --> 00:34:59,130
if they pick up the material,
952
00:34:59,130 --> 00:35:01,566
oftentimes it's like crap material
953
00:35:01,566 --> 00:35:03,367
that I would never bought myself
954
00:35:03,367 --> 00:35:05,436
because it's going to make my job harder
955
00:35:05,436 --> 00:35:06,838
or they don't have
956
00:35:06,838 --> 00:35:07,738
all the material there.
957
00:35:07,738 --> 00:35:11,008
There's missing pieces or they have to.
958
00:35:11,008 --> 00:35:11,909
They didn't order enough.
959
00:35:11,909 --> 00:35:13,444
And now I got to wait,
960
00:35:13,444 --> 00:35:15,913
you know, or to pick up more or
961
00:35:15,913 --> 00:35:17,415
I have to pick up more to finish a job.
962
00:35:17,415 --> 00:35:18,583
Now you've delayed me.
963
00:35:18,583 --> 00:35:19,817
All that kind of stuff is bad.
964
00:35:19,817 --> 00:35:20,751
They're not professionals
965
00:35:20,751 --> 00:35:21,652
on ordering stuff.
966
00:35:21,652 --> 00:35:22,720
And that's that's
967
00:35:22,720 --> 00:35:24,455
that's why I would do it myself.
968
00:35:25,990 --> 00:35:26,557
The other
969
00:35:26,557 --> 00:35:29,560
thing about breaking down the material
970
00:35:29,760 --> 00:35:32,763
is let's say you
971
00:35:34,398 --> 00:35:37,268
you say, all right, I need I'm just
972
00:35:37,268 --> 00:35:37,668
I don't know.
973
00:35:37,668 --> 00:35:39,904
I'm 19 stair treads.
974
00:35:39,904 --> 00:35:40,705
Right.
975
00:35:40,705 --> 00:35:43,141
And you bring 21 to the job
976
00:35:43,141 --> 00:35:45,309
and you bring it or you charge it for 21
977
00:35:45,309 --> 00:35:46,244
because maybe you
978
00:35:46,244 --> 00:35:47,812
you know, it's a very picky customer.
979
00:35:47,812 --> 00:35:49,046
Maybe the grain won't look right
980
00:35:49,046 --> 00:35:49,814
or whatever,
981
00:35:49,814 --> 00:35:52,150
or maybe by 24 treads and whatever.
982
00:35:52,150 --> 00:35:54,352
And then
983
00:35:54,352 --> 00:35:56,420
yeah, yeah.
984
00:35:56,420 --> 00:35:57,655
And then they go, Well, anyway,
985
00:35:57,655 --> 00:36:00,558
you only use 19 and you charge me for 24,
986
00:36:00,558 --> 00:36:01,826
you know what I mean?
987
00:36:01,826 --> 00:36:02,660
And now,
988
00:36:02,660 --> 00:36:03,995
now you don't have that conversation.
989
00:36:03,995 --> 00:36:04,795
You can't even credit
990
00:36:04,795 --> 00:36:06,964
you get a credit me back, something so.
991
00:36:06,964 --> 00:36:07,398
Some.
992
00:36:07,398 --> 00:36:11,269
People feel like it's, it's like
993
00:36:11,269 --> 00:36:12,336
you trying to hide something
994
00:36:12,336 --> 00:36:12,803
when you don't
995
00:36:12,803 --> 00:36:14,138
when you don't break down the labor
996
00:36:14,138 --> 00:36:14,906
costs on that.
997
00:36:14,906 --> 00:36:17,008
You just give a bottom line number.
998
00:36:17,008 --> 00:36:17,675
But I don't
999
00:36:17,675 --> 00:36:19,277
I don't see it that way at all.
1000
00:36:19,277 --> 00:36:19,677
Yeah, I'm
1001
00:36:19,677 --> 00:36:21,112
not I'm not twisting your arm
1002
00:36:21,112 --> 00:36:22,747
to get into this deal with me.
1003
00:36:22,747 --> 00:36:25,616
You, you, you.
1004
00:36:25,616 --> 00:36:27,118
I've spelled out what I'm going to do
1005
00:36:27,118 --> 00:36:28,986
and I'm giving you a price.
1006
00:36:28,986 --> 00:36:30,755
And if this doesn't work for you,
1007
00:36:30,755 --> 00:36:31,956
then I'm.
1008
00:36:31,956 --> 00:36:34,959
You know, you don't have to go with me,
1009
00:36:35,459 --> 00:36:36,327
so.
1010
00:36:45,069 --> 00:36:47,071
Yeah, those are mine.
1011
00:36:47,071 --> 00:36:48,839
Yeah.
1012
00:36:48,839 --> 00:36:50,441
Yeah, exactly.
1013
00:36:50,441 --> 00:36:53,444
No.
1014
00:36:54,679 --> 00:36:57,682
Yeah,
1015
00:37:00,284 --> 00:37:00,785
yeah.
1016
00:37:00,785 --> 00:37:03,788
Listen.
1017
00:37:04,088 --> 00:37:06,924
Yeah,
1018
00:37:06,924 --> 00:37:08,159
it.
1019
00:37:08,159 --> 00:37:10,261
If it's open boxes, I don't mind as it
1020
00:37:10,261 --> 00:37:11,562
refinish floors, open boxes,
1021
00:37:11,562 --> 00:37:13,030
I don't mind giving them the f
1022
00:37:13,030 --> 00:37:14,198
I don't want them to have it.
1023
00:37:14,198 --> 00:37:15,666
I'm fine with that.
1024
00:37:15,666 --> 00:37:18,669
But
1025
00:37:19,937 --> 00:37:22,940
yeah,
1026
00:37:25,009 --> 00:37:27,712
yeah,
1027
00:37:27,712 --> 00:37:29,013
yeah.
1028
00:37:29,013 --> 00:37:30,081
Listen,
1029
00:37:30,081 --> 00:37:30,948
the reason you order
1030
00:37:30,948 --> 00:37:32,917
that exactly the reason you order
1031
00:37:32,917 --> 00:37:34,852
that is and bring it to the job site
1032
00:37:34,852 --> 00:37:37,188
is because you could open up a box.
1033
00:37:37,188 --> 00:37:37,722
The box
1034
00:37:37,722 --> 00:37:39,357
B they didn't put the grooves in them
1035
00:37:39,357 --> 00:37:39,790
or something.
1036
00:37:39,790 --> 00:37:40,758
There could be offers,
1037
00:37:40,758 --> 00:37:41,192
you know what I mean?
1038
00:37:41,192 --> 00:37:42,126
There could be all kinds
1039
00:37:42,126 --> 00:37:43,427
of different reasons why.
1040
00:37:43,427 --> 00:37:44,729
And so you didn't.
1041
00:37:44,729 --> 00:37:46,163
That's not your material.
1042
00:37:46,163 --> 00:37:46,864
It's it's
1043
00:37:46,864 --> 00:37:48,966
you got the material for this job.
1044
00:37:48,966 --> 00:37:51,302
And and here's the other thing, too.
1045
00:37:51,302 --> 00:37:54,305
When you talk about them, you know,
1046
00:37:55,072 --> 00:37:56,173
you know,
1047
00:37:57,208 --> 00:37:57,575
paying for
1048
00:37:57,575 --> 00:37:58,576
material or whatever
1049
00:37:58,576 --> 00:37:59,810
and negotiating stuff,
1050
00:37:59,810 --> 00:38:01,012
no one's ever going to come back to you
1051
00:38:01,012 --> 00:38:01,712
in the jungle.
1052
00:38:01,712 --> 00:38:03,381
I notice you needed six
1053
00:38:03,381 --> 00:38:04,649
more treads
1054
00:38:04,649 --> 00:38:05,850
to finish the job
1055
00:38:05,850 --> 00:38:08,286
and let me pay you for that.
1056
00:38:08,286 --> 00:38:11,255
It never goes that direction, does it?
1057
00:38:11,756 --> 00:38:13,791
Yeah, it never does that.
1058
00:38:13,791 --> 00:38:16,794
And the other thing too, is.
1059
00:38:25,836 --> 00:38:28,839
Yeah,
1060
00:38:44,088 --> 00:38:47,058
yeah, yeah, yeah,
1061
00:38:48,893 --> 00:38:49,327
yeah.
1062
00:38:49,327 --> 00:38:49,960
There you go.
1063
00:38:49,960 --> 00:38:52,963
Yeah,
1064
00:38:54,298 --> 00:38:55,032
yeah.
1065
00:38:55,032 --> 00:39:00,304
Listen, when you know that doesn't
1066
00:39:00,371 --> 00:39:03,374
doesn't work that way,
1067
00:39:04,141 --> 00:39:04,608
if it,
1068
00:39:04,608 --> 00:39:05,910
if the job ever takes
1069
00:39:05,910 --> 00:39:09,847
you longer to do than you expected,
1070
00:39:09,847 --> 00:39:10,748
no one ever,
1071
00:39:10,748 --> 00:39:11,515
you know
1072
00:39:11,515 --> 00:39:12,516
says hey listen, let me,
1073
00:39:12,516 --> 00:39:13,417
let me make up the difference
1074
00:39:13,417 --> 00:39:14,218
on that either. Right.
1075
00:39:14,218 --> 00:39:16,687
You entered into a deal with somebody
1076
00:39:16,687 --> 00:39:18,589
and you give them a flat rate
1077
00:39:18,589 --> 00:39:19,790
and that's the price.
1078
00:39:19,790 --> 00:39:20,858
Whether
1079
00:39:20,858 --> 00:39:21,258
whether
1080
00:39:21,258 --> 00:39:22,560
and if you could do it in a short
1081
00:39:22,560 --> 00:39:24,495
amount of time than you expected
1082
00:39:24,495 --> 00:39:28,032
and do it professionally, whatever, then
1083
00:39:28,032 --> 00:39:28,699
that's that's
1084
00:39:28,699 --> 00:39:30,301
just the way it goes sometimes,
1085
00:39:30,301 --> 00:39:31,335
you know what I mean?
1086
00:39:31,335 --> 00:39:33,003
Because Sometimes you go
1087
00:39:33,003 --> 00:39:33,671
the other direction.
1088
00:39:33,671 --> 00:39:35,072
So and if they did,
1089
00:39:35,072 --> 00:39:35,973
they would have to pay for it.
1090
00:39:35,973 --> 00:39:36,707
So the way there's
1091
00:39:36,707 --> 00:39:38,075
arrangement is if, hey,
1092
00:39:38,075 --> 00:39:39,610
this is the price and
1093
00:39:39,610 --> 00:39:41,078
and this is the way it goes.
1094
00:39:41,078 --> 00:39:42,113
And it's nothing hidden about
1095
00:39:43,114 --> 00:39:45,216
The other thing about
1096
00:39:45,216 --> 00:39:46,250
not breaking down the labor
1097
00:39:46,250 --> 00:39:47,318
rate too, is sometimes
1098
00:39:47,318 --> 00:39:48,152
if they look at it, say,
1099
00:39:48,152 --> 00:39:49,120
okay, what's your labor rate?
1100
00:39:49,120 --> 00:39:51,155
It's $85 an hour.
1101
00:39:51,155 --> 00:39:54,191
Well, a lot of people were like,
1102
00:39:54,191 --> 00:39:55,860
my gosh, $85 an hour.
1103
00:39:55,860 --> 00:39:56,660
I mean, that's crazy.
1104
00:39:56,660 --> 00:39:57,862
I'm there, but it's too much money,
1105
00:39:57,862 --> 00:40:00,297
especially if they're making $30 an hour.
1106
00:40:00,297 --> 00:40:02,233
And but.
1107
00:40:02,233 --> 00:40:04,335
They don't mind.
1108
00:40:04,335 --> 00:40:05,836
Sometimes it's more palatable
1109
00:40:05,836 --> 00:40:07,071
to give them the bottom line price of,
1110
00:40:07,071 --> 00:40:09,807
yeah, it's $10,500 to do the job
1111
00:40:09,807 --> 00:40:10,908
because they can look around it and go,
1112
00:40:10,908 --> 00:40:12,143
all right, yeah, the word
1113
00:40:12,143 --> 00:40:13,878
expensive labor is expensive, right?
1114
00:40:13,878 --> 00:40:16,647
Yeah, I could see $10,500.
1115
00:40:16,647 --> 00:40:17,415
But if you tell them, yeah,
1116
00:40:17,415 --> 00:40:17,782
my labor
1117
00:40:17,782 --> 00:40:19,483
rate is $85 an hour,
1118
00:40:19,483 --> 00:40:20,418
then they're like,
1119
00:40:20,418 --> 00:40:21,819
this guy's gouging me at 85.
1120
00:40:21,819 --> 00:40:22,753
Gives some,
1121
00:40:22,753 --> 00:40:23,621
some for some reason
1122
00:40:23,621 --> 00:40:25,556
they don't see the value in trades
1123
00:40:25,556 --> 00:40:26,557
charge that much.
1124
00:40:26,557 --> 00:40:28,025
Now they'll drop off a Toyota
1125
00:40:28,025 --> 00:40:29,393
to a mechanic shop.
1126
00:40:29,393 --> 00:40:31,996
We charge $180 an hour. And
1127
00:40:35,900 --> 00:40:38,269
yeah.
1128
00:40:38,269 --> 00:40:39,336
The other thing no one ever
1129
00:40:39,336 --> 00:40:42,373
takes into account is the consumers is
1130
00:40:42,440 --> 00:40:42,973
how many
1131
00:40:42,973 --> 00:40:43,574
how much
1132
00:40:43,574 --> 00:40:46,644
you have in tools to do that job.
1133
00:40:47,344 --> 00:40:49,814
I mean, you look at the cost of a sander.
1134
00:40:49,814 --> 00:40:50,114
The.
1135
00:40:50,114 --> 00:40:52,450
Your you know, all your power tools.
1136
00:40:52,450 --> 00:40:53,083
I mean, you know,
1137
00:40:53,083 --> 00:40:55,986
you need $13,000 with the tools
1138
00:40:55,986 --> 00:40:56,887
just on an install
1139
00:40:56,887 --> 00:40:58,656
sometimes all the the just
1140
00:40:58,656 --> 00:41:01,625
the Sanders this the you know chops up
1141
00:41:01,625 --> 00:41:02,927
the the
1142
00:41:02,927 --> 00:41:04,762
the routers, the table saws
1143
00:41:04,762 --> 00:41:05,563
and all the hand
1144
00:41:05,563 --> 00:41:06,730
tools, all that kind of stuff
1145
00:41:06,730 --> 00:41:07,932
and all the specialty tools
1146
00:41:07,932 --> 00:41:11,735
and jam saws and festivals and all that,
1147
00:41:11,902 --> 00:41:14,905
all that stuff you need.
1148
00:41:16,073 --> 00:41:19,076
Yeah, yeah,
1149
00:41:22,213 --> 00:41:24,448
yeah,
1150
00:41:24,448 --> 00:41:26,684
yeah, yeah.
1151
00:41:26,684 --> 00:41:29,687
Yep,
1152
00:41:30,688 --> 00:41:33,691
yeah,
1153
00:41:34,925 --> 00:41:35,359
yeah.
1154
00:41:35,359 --> 00:41:36,026
So
1155
00:41:36,026 --> 00:41:37,561
when you
1156
00:41:37,561 --> 00:41:38,462
want me to break down
1157
00:41:38,462 --> 00:41:39,830
the job, to me, it's.
1158
00:41:39,830 --> 00:41:41,765
I will break it down for you.
1159
00:41:41,765 --> 00:41:45,002
It's $15,000 for me to do the job or
1160
00:41:45,002 --> 00:41:46,537
zero If I don't do the job,
1161
00:41:47,771 --> 00:41:48,973
I,
1162
00:41:48,973 --> 00:41:51,442
I mean that's the way I break it down.
1163
00:41:51,442 --> 00:41:54,311
Now I will say it again.
1164
00:41:54,311 --> 00:41:55,846
It's just my opinion.
1165
00:41:55,846 --> 00:41:58,082
Some people think that
1166
00:41:58,082 --> 00:41:59,517
they just want everything out. You know?
1167
00:41:59,517 --> 00:42:00,484
I want like I said,
1168
00:42:00,484 --> 00:42:02,586
I don't like you said,
1169
00:42:02,586 --> 00:42:03,754
I want to break down.
1170
00:42:03,754 --> 00:42:04,455
I'm going to use
1171
00:42:04,455 --> 00:42:05,689
exploring,
1172
00:42:05,689 --> 00:42:06,056
you know,
1173
00:42:06,056 --> 00:42:06,724
and I'm going to use
1174
00:42:06,724 --> 00:42:08,459
exactly this finish exactly this.
1175
00:42:08,459 --> 00:42:09,426
I want, you know, exactly
1176
00:42:09,426 --> 00:42:10,761
what I'm going to do step by step.
1177
00:42:10,761 --> 00:42:11,695
I'll do all that.
1178
00:42:11,695 --> 00:42:14,698
I want that broken down.
1179
00:42:15,165 --> 00:42:18,168
Yeah.
1180
00:42:19,069 --> 00:42:19,303
Yeah.
1181
00:42:19,303 --> 00:42:20,237
I don't.
1182
00:42:20,237 --> 00:42:20,838
I don't do that.
1183
00:42:20,838 --> 00:42:22,740
No charging.
1184
00:42:22,740 --> 00:42:25,342
Yeah. Okay.
1185
00:42:25,342 --> 00:42:28,345
Okay, fair enough.
1186
00:42:28,679 --> 00:42:31,682
Okay.
1187
00:42:36,787 --> 00:42:39,790
Yeah.
1188
00:43:25,069 --> 00:43:28,072
Yeah.
1189
00:44:20,457 --> 00:44:21,492
Well, couple thing is,
1190
00:44:21,492 --> 00:44:22,559
is he expecting you?
1191
00:44:22,559 --> 00:44:25,562
The other floor to be maple
1192
00:44:25,829 --> 00:44:27,631
is okay, but he can't see it.
1193
00:44:27,631 --> 00:44:28,532
He's going in blind.
1194
00:44:32,569 --> 00:44:35,572
I
1195
00:44:39,009 --> 00:44:42,012
Okay.
1196
00:44:44,948 --> 00:44:46,350
Yeah, well, I would tell him.
1197
00:44:46,350 --> 00:44:48,385
I have no idea what's going on in here.
1198
00:44:48,385 --> 00:44:48,652
I just.
1199
00:44:48,652 --> 00:44:50,587
I just could be anything from.
1200
00:44:50,587 --> 00:44:52,289
The whole thing has to be tore out to.
1201
00:44:52,289 --> 00:44:52,523
Wow.
1202
00:44:52,523 --> 00:44:55,526
You got incredibly lucky and
1203
00:44:55,859 --> 00:44:57,261
with minimal effort.
1204
00:44:57,261 --> 00:44:58,595
Or don't take that back
1205
00:44:58,595 --> 00:45:00,097
because there's a lot of a lot of effort.
1206
00:45:00,097 --> 00:45:01,265
But with. With.
1207
00:45:01,265 --> 00:45:03,467
But but with your sanding or really
1208
00:45:03,467 --> 00:45:05,135
have you were able to save it.
1209
00:45:05,135 --> 00:45:07,071
There can be anyone from from
1210
00:45:07,071 --> 00:45:08,672
one to the other. You have no idea.
1211
00:45:08,672 --> 00:45:11,675
I just don't know if I'd say
1212
00:45:17,648 --> 00:45:20,651
yeah, but I would say be aware.
1213
00:45:20,651 --> 00:45:22,853
If we do have to replace boards
1214
00:45:22,853 --> 00:45:24,655
that matching new wood,
1215
00:45:24,655 --> 00:45:26,924
especially maple against old maple,
1216
00:45:26,924 --> 00:45:28,192
is definitely going to be
1217
00:45:28,192 --> 00:45:29,393
a noticeable difference
1218
00:45:29,393 --> 00:45:31,762
in in in, in color.
1219
00:45:31,762 --> 00:45:34,264
And so just be aware of
1220
00:45:34,264 --> 00:45:35,099
that has to happen
1221
00:45:35,099 --> 00:45:38,469
You should expect that and
1222
00:45:39,036 --> 00:45:40,971
even Maple, even if it's not that old,
1223
00:45:40,971 --> 00:45:42,372
it doesn't have to be very old, old
1224
00:45:42,372 --> 00:45:42,740
to new.
1225
00:45:42,740 --> 00:45:46,009
Doesn't even northern maple versus
1226
00:45:46,009 --> 00:45:47,377
and down south somewhere
1227
00:45:47,377 --> 00:45:49,880
the big big difference
1228
00:45:49,880 --> 00:45:51,448
so that I would
1229
00:45:51,448 --> 00:45:52,950
that I would do ahead of time
1230
00:45:52,950 --> 00:45:53,617
but you had to throw it
1231
00:45:53,617 --> 00:45:54,318
as a church in there
1232
00:45:54,318 --> 00:45:55,185
to make me feel guilty
1233
00:45:55,185 --> 00:45:57,588
then you can just be a regular regular
1234
00:45:57,588 --> 00:46:00,824
like my Catholic guilt coming through.
1235
00:46:04,828 --> 00:46:07,831
So.
1236
00:46:15,906 --> 00:46:16,340
Yeah.
1237
00:46:16,340 --> 00:46:18,842
Yeah, for sure.
1238
00:46:18,842 --> 00:46:20,210
Yeah,
1239
00:46:20,210 --> 00:46:21,378
yeah.
1240
00:46:21,378 --> 00:46:23,447
This.
1241
00:46:23,447 --> 00:46:26,450
Yeah,
1242
00:46:29,286 --> 00:46:32,089
yeah.
1243
00:46:32,089 --> 00:46:33,390
You know, here's the other thing,
1244
00:46:33,390 --> 00:46:34,358
too, though. When.
1245
00:46:34,358 --> 00:46:35,392
When in a situation
1246
00:46:35,392 --> 00:46:36,660
like that, in a situation
1247
00:46:36,660 --> 00:46:37,661
when I talk about breaking down
1248
00:46:37,661 --> 00:46:39,096
the bids or whatever,
1249
00:46:39,096 --> 00:46:40,597
I think a lot of it
1250
00:46:40,597 --> 00:46:43,600
you back up with your reputation
1251
00:46:43,934 --> 00:46:45,135
if you're,
1252
00:46:45,135 --> 00:46:47,471
you have a reputation where you're ash me
1253
00:46:47,471 --> 00:46:48,705
you came referred your address
1254
00:46:48,705 --> 00:46:50,607
trusting guy or whatever like that.
1255
00:46:50,607 --> 00:46:53,443
I think that trumps most everything.
1256
00:46:53,443 --> 00:46:55,412
So in a situation like that,
1257
00:46:55,412 --> 00:46:56,580
you know, if he just tells me
1258
00:46:56,580 --> 00:46:57,181
we can go
1259
00:46:57,181 --> 00:46:58,382
as far as you want to go
1260
00:46:58,382 --> 00:46:59,149
and give you a cost
1261
00:46:59,149 --> 00:47:00,217
to tear out the carpet,
1262
00:47:00,217 --> 00:47:01,385
it's going to be this.
1263
00:47:01,385 --> 00:47:02,152
But then when you get
1264
00:47:02,152 --> 00:47:04,121
into the other stuff, we just don't know.
1265
00:47:04,121 --> 00:47:06,356
I can tell you what I normally charge
1266
00:47:06,356 --> 00:47:07,925
to Santa Refinish, an area this size
1267
00:47:07,925 --> 00:47:09,893
if there's nothing going on
1268
00:47:09,893 --> 00:47:10,727
but beware, even
1269
00:47:10,727 --> 00:47:12,663
the process is going to be more money
1270
00:47:12,663 --> 00:47:13,664
than I charge you here
1271
00:47:13,664 --> 00:47:16,166
because you got to take the adhesive off.
1272
00:47:16,166 --> 00:47:17,768
And that's going to be in itself
1273
00:47:17,768 --> 00:47:18,869
a nightmare.
1274
00:47:18,869 --> 00:47:21,338
So, you know, just be upfront about it.
1275
00:47:21,338 --> 00:47:21,738
So
1276
00:47:32,916 --> 00:47:35,886
I was
1277
00:47:36,320 --> 00:47:39,323
I was just talking to
1278
00:47:39,656 --> 00:47:40,991
I was just talking to someone
1279
00:47:40,991 --> 00:47:42,226
the other day.
1280
00:47:42,226 --> 00:47:45,262
We've got who we
1281
00:47:46,330 --> 00:47:48,365
I will call my brother John or Doug
1282
00:47:48,365 --> 00:47:49,566
and ask them,
1283
00:47:49,566 --> 00:47:51,735
even when I know the answer,
1284
00:47:51,735 --> 00:47:53,136
I just need to hear it from somebody else
1285
00:47:53,136 --> 00:47:55,372
sometimes, you know, here's what I got.
1286
00:47:55,372 --> 00:47:56,306
Here's what I'm thinking,
1287
00:47:56,306 --> 00:47:57,875
and I just want to just get there
1288
00:47:57,875 --> 00:47:59,910
just to hear it from somebody else.
1289
00:47:59,910 --> 00:48:02,913
Just because
1290
00:48:03,113 --> 00:48:06,183
I want to say also,
1291
00:48:06,183 --> 00:48:07,751
we had an email over the weekend,
1292
00:48:07,751 --> 00:48:10,287
you and I from.
1293
00:48:10,287 --> 00:48:12,956
Chris would.
1294
00:48:12,956 --> 00:48:14,925
Another way. They're from Chris Wood.
1295
00:48:14,925 --> 00:48:17,561
He's a force entering you in the UK
1296
00:48:17,561 --> 00:48:20,197
and yeah, yes, he asked me to send
1297
00:48:20,197 --> 00:48:21,999
a copy of our contract to them
1298
00:48:21,999 --> 00:48:23,267
which we did.
1299
00:48:23,267 --> 00:48:26,169
But it amazes me
1300
00:48:26,169 --> 00:48:27,971
that still to this day
1301
00:48:27,971 --> 00:48:29,273
that the show can go as,
1302
00:48:29,273 --> 00:48:31,241
you know, reach to the UK
1303
00:48:31,241 --> 00:48:33,543
and have English contractors
1304
00:48:33,543 --> 00:48:35,646
listen to the show, cracks me up.
1305
00:48:35,646 --> 00:48:39,349
I lived in England at one time and
1306
00:48:39,349 --> 00:48:40,717
yeah, Have you ever had fish and chips?
1307
00:48:40,717 --> 00:48:41,785
You know, fish chips, right.
1308
00:48:43,553 --> 00:48:44,588
I it's one of my
1309
00:48:44,588 --> 00:48:46,657
favorite memories living in England
1310
00:48:46,657 --> 00:48:48,325
in fish and chips, man.
1311
00:48:48,325 --> 00:48:49,693
It's like you've never had fish and chips
1312
00:48:49,693 --> 00:48:51,228
until you've had it there in a fish.
1313
00:48:51,228 --> 00:48:52,829
And chip store in the newspaper.
1314
00:48:52,829 --> 00:48:54,598
Wrapped up in newspaper.
1315
00:48:54,598 --> 00:48:55,365
In. The old days.
1316
00:48:55,365 --> 00:48:57,668
These wrap it up in regular newspaper.
1317
00:48:57,668 --> 00:48:59,102
And now they stop doing that
1318
00:48:59,102 --> 00:49:00,437
because because the ink
1319
00:49:00,437 --> 00:49:01,204
and the newspaper
1320
00:49:01,204 --> 00:49:02,706
could, you know,
1321
00:49:02,706 --> 00:49:04,975
have poison in it, I guess.
1322
00:49:04,975 --> 00:49:07,044
So they still use that newspaper,
1323
00:49:07,044 --> 00:49:09,346
but before they do any printing on it.
1324
00:49:09,346 --> 00:49:11,281
But my brother John and I were in this
1325
00:49:11,281 --> 00:49:12,349
the time we were in Ireland
1326
00:49:12,349 --> 00:49:14,051
and we were at a fish and chip stop shop.
1327
00:49:14,051 --> 00:49:15,252
Okay.
1328
00:49:15,252 --> 00:49:18,055
And I was American.
1329
00:49:18,055 --> 00:49:19,489
So I thought,
1330
00:49:19,489 --> 00:49:19,823
it's funny,
1331
00:49:19,823 --> 00:49:20,524
they call them chefs
1332
00:49:20,524 --> 00:49:21,558
because they're French fries,
1333
00:49:21,558 --> 00:49:22,659
you know what I mean?
1334
00:49:22,659 --> 00:49:25,662
So there's a lady in front of us
1335
00:49:25,896 --> 00:49:27,965
and Irish lady.
1336
00:49:27,965 --> 00:49:28,665
And then we were talking.
1337
00:49:28,665 --> 00:49:29,199
I said, Yeah,
1338
00:49:29,199 --> 00:49:32,202
the chips are actually French fries.
1339
00:49:32,336 --> 00:49:34,237
Stupid American
1340
00:49:35,372 --> 00:49:37,641
is the stupid kid.
1341
00:49:37,641 --> 00:49:39,443
So
1342
00:49:39,443 --> 00:49:42,446
yeah, well, she was unimpressed.
1343
00:49:43,447 --> 00:49:44,781
Well, they're chips.
1344
00:49:44,781 --> 00:49:46,917
Is French fries in England.
1345
00:49:46,917 --> 00:49:47,784
Yeah. First.
1346
00:49:47,784 --> 00:49:48,218
Yeah.
1347
00:49:48,218 --> 00:49:50,354
So I told her there,
1348
00:49:50,354 --> 00:49:51,188
you know, in America
1349
00:49:51,188 --> 00:49:52,522
we can't French fries.
1350
00:49:52,522 --> 00:49:54,257
So she goes, Well, you're over here now.
1351
00:49:54,257 --> 00:49:54,524
Really?
1352
00:49:54,524 --> 00:49:54,791
So we,
1353
00:49:54,791 --> 00:49:56,159
we don't really care about what
1354
00:49:56,159 --> 00:49:56,827
they with,
1355
00:49:56,827 --> 00:49:58,662
but they're over there now, do we?
1356
00:49:58,662 --> 00:50:00,864
You know, like we were.
1357
00:50:00,864 --> 00:50:03,300
Not the answer I was looking for.
1358
00:50:03,300 --> 00:50:04,901
So my brother.
1359
00:50:04,901 --> 00:50:05,235
Yeah.
1360
00:50:05,235 --> 00:50:06,036
So my brother John,
1361
00:50:06,036 --> 00:50:07,671
me and John looked at each other
1362
00:50:07,671 --> 00:50:10,540
and so then we proceeded to say
1363
00:50:10,540 --> 00:50:12,009
French fries like.
1364
00:50:12,009 --> 00:50:13,643
A. World record.
1365
00:50:13,643 --> 00:50:14,444
Guinness Book of World
1366
00:50:14,444 --> 00:50:15,979
Records for French fries.
1367
00:50:15,979 --> 00:50:17,614
Johnny, you're going to want
1368
00:50:17,614 --> 00:50:18,782
ketchup on your French fries.
1369
00:50:18,782 --> 00:50:20,317
Well, you got to have competitive
1370
00:50:20,317 --> 00:50:21,518
French fries.
1371
00:50:21,518 --> 00:50:23,653
Yeah, It doesn't like salt and pepper
1372
00:50:23,653 --> 00:50:24,688
on your French fries, man.
1373
00:50:24,688 --> 00:50:25,989
I love French fries with that.
1374
00:50:25,989 --> 00:50:26,890
She turn around, man.
1375
00:50:28,058 --> 00:50:28,458
She's going
1376
00:50:28,458 --> 00:50:31,461
to beat the hell out of both of us.
1377
00:50:32,496 --> 00:50:33,230
right.
1378
00:50:33,230 --> 00:50:34,297
The memories.
1379
00:50:34,297 --> 00:50:36,033
All right, Rob.
1380
00:50:36,033 --> 00:50:37,167
I think that's all
1381
00:50:37,167 --> 00:50:41,471
we want to talk about on the
1382
00:50:41,471 --> 00:50:44,674
what you call the podcast,
1383
00:50:44,674 --> 00:50:46,777
giving us talking about beers,
1384
00:50:46,777 --> 00:50:49,746
giving discounts, breaking down your bid
1385
00:50:49,746 --> 00:50:54,451
and odd out the the mentors.
1386
00:50:54,451 --> 00:50:56,420
Yeah, I think we covered everything Rob
1387
00:50:56,420 --> 00:50:58,255
on a monday morning.
1388
00:50:58,255 --> 00:50:59,589
So there's been another episode
1389
00:50:59,589 --> 00:51:01,224
of On the Floor with Wayne and Rob.
1390
00:51:01,224 --> 00:51:02,626
Please stay tuned for another episode.